Ferns N Petals Complaints & Reviews

I have placed 3 orders, in which 2 have been delivered 2 days delayed and in which one items is printed wrong. I had mailed them about it but no action taken from their side. Its worst site don't trust them....

I would really like to bring to everybody's attention a curious case of non delivery of an item which I understand must have been or can be an inadvertent mistake in multisided platform businesses like yours, however the ensuing apathy, mismanagement, deniability, calousness, false updation, promises and disjointed operations cum omnichannel communications failure is not only palpable but astonishing, and unheard for, from a brand that is...

Despite charding additionally the firm failed to deliver and customer care informed the firm cannot deliver as per the time slot selected .Though I have asked for complete refund .I want the firm to refund with interest @ 12 percent for the breach of promise and time taken in refunding the amount.I shall be sharing on all social media, the extremely poor customer service and placing a complaint in the Consumer Court too.One of worst customer...

My ticket has been closed twice without solving the issue. The cake I ordered was filled with so much colour that entire cloth of baby who was cutting the cake is spoiled. Whosoever touched the cake is filled with dark blue patches that didn't even goes off after multiple times of handwashing. I want full compensation, I have uploaded all proof in the tickets....

I ordered a set of flowers from Ferns and Petals. They were received damaged, broken totally! when I requested for a refund from them, the representatives, especially someone known as Mr. Rajesh Kumar Singh spoke on the phone so rudely, completely off the subject, not accepting the mistake. Though he accepted that the product was totally damaged, he bluntly refused to refund. They are cheating customers. Ferns and Petals is fraud....

My order id Is [protected] And my name is megha, ferns and petals stop fooling your customers, they trust you for their special days and dont ruin them.. this is the worst experience so far.. i hv never seen such unprofessionalism.. last time i ordered i ddnt recieve it and a day after i m recieving an apology.. so hey after ruining my day wht you giving me an apology ???? Today also it was my mothers birthday i planned to make it special...

My cake delivery is delayed. Customer service caller named isha negri/negi was told very clearly to help us get this issue sorted. We have asked for refunds and there is no revert from her.
My order number is [protected]

Kindly do my redund at the earliest.
Very poor customer service....

I had ordered for chocolate fudge . But the cake delivered was of extremely bad quality. It was only brown in colur but not chocolate. It was too soggy as if soked in water. I returned the cake to FNP . I want my refund not another cake coz I don't trust their quality anymore...

Please keep different time slots dt we can choose accordingly.. It is not possible for working people to collect orders at 9am in the morning. I called and requested the delivery executive to deliver at a later time.He refused .thank god he was kind enough to deliver to my place of convenience atleast..glad about that..I hv been a regular customer. Kindly look into this! Atleast keep time slots! 8am to 10 pm is such a big range.. How will...

Hello Sir/Mam,

My order ID with this stupid organization is 25644918. I have ordered a cake, bouquet and chocolates for June 20 2021. They haven't provided with the actually cake that I have ordered and also the chocolates and bouquet is totally different from what u have ordered. I am totally disappointed with the service they have provided. Also I have raised a complaint with their CUSTOMERs care team wherein the team...

Order no, 26076589 was not delivered. money should be refunded . i will take you to consumer forum. this is stealing money from people in carona times. order was for kolkatta and was for 6/7/21. no attempt made for delivery and reponse on complaint poor. i am a soldier and you are looting money....

Horrible service. They have zero sense of responsibility.
I have ordered a cake for a birthday occasion which was supposed to be delivered by 8 am to 2 pm the same day. They don't even have the courtesy to atleast inform early that they will not be able to deliver that. A lady called me at 6:30 pm the birthday night and said that they will not be able to deliver the cake today. And the nonsense act was that she was asking me to postpone...

I had placed and order and the time slot provided was between 2 pm to 9pm indian time..my parents waited for the order and the concerned delivery guy didnt show up ..he had given miscals which wasn’t noticed and later when they called back they answered that their business hours are over..and in the system these delivery team had reported that the door was locked where in reality no one came home as my brother never left home. To avoid...

I had ordered a cake for special occasion, which was to be delivered by 9pm on July 4th.
However the order has not been delivered and the occasion for which I booked the cake has passed.
So I would like to get a refund into my bank account, however ferns N petals are not responding regarding my refund request ....

I ordered a premium chocolate from ferns and perals, but I have recieved totally melted chocolates....

I had ordered a cake and sweet box (motichoor laddoo) from this site. Order ID : 25929337. I did not receive the laddoo box and the cake was wrong flavour. I have been writing to their support team for refund as this is really a ridiculous way of looting people and not responding to Customer Complaints. I asked them to refund my money but there is no response.

I had paid an amount of Rs 1117 including all delivery charges....

I had ordered a cake and sweets from this Website. I have already paid the amount and they have not delivered the sweet box. Plus the cake delivered was not the one I ordered. No response from the support team apart from we will get back to you. I have requested for a refund and no one is looking into this. Such a great way of looting people. And such a terrible company. I am going to put this review everywhere wherever i can and make people...

I had ordered a Caramel Cake and it was supposed to get delivered on July 2nd, 2021. I already paid beforehand Rs 900-plus which includes the delivery charges. I got a message that it will be delivered between 7 am to 9 pm on June 2nd but the cake was never delivered. Later, I got a mail from the Ferns and Petals team informing that the delivery will not be possible and even in their call centre, a single executive does not attend to calls.br...

My order was supposed to get delivered today at 7 pm and it's not delivered, please let me know what's the status and get back and I request you guys not play around with people like this please get back soon or else i will have to take action...

Flowers delivered were wilted and dry. Absolutely frustrated and felt cheated....