Ferns N Petals Complaints & Reviews

My lilium sleeve bag bouqet order no 25949056 claimed to be delivered on first July at 3 pm to dr Pritimay Pradhan room no 204 b abhish Pearl apartment mangalore has not been delivered . It has been updated that it was delivered such fraud . I want refund if not anything....

On 18th June 2021 I placed an order for delivery of a food hamper for the upcoming birthday of my niece - her 21st birthday, mind you! I received and order confirmation that delivery would take place. This is an international order for Vancouver, Canada delivery.

Suddenly one Zeeshan emails that there would be a delay until 29 June 2021. Discussions with Nisha, Zeeshan etc from FNP all fall through as they have not alternatively...

I rec'd an update for the delivery with the below msg in the evening although it was a midnight delivery: Dear Kishwar, Your Ferns N Petals Order 25913030 for Rafiq khan, is out for Delivery with ajfnp (mob:[protected]). For help, visit https://bit.ly/2KGEK1C
I get to know around midnight that there has been no delivery, although it reflects on the app as delivered
I need a revert asap....

I ordered some gifts for my friend birthday. I ordered the gifts 15 June ..and the delivery date was 21st June . But they didn't deliver the gifts to the date given by me ..and not yet . They delivered my 1 gift at wrong address and they cancelled my 3 gifts from their convenience and didn't even informed me . They told me that they gave POD so I have to wait 2-3 days but it's been 5 days they didn't even send me POD and they didn't delivered...

Order ID #25871373
I had placed an order for a cake yesterday and today your team is telling that they are unable to provide the cake, that too after I called and asked. Should I cancel my daughters birthday because of this issue??? What a poor service??...

The company claims to deliver gifts in India and 60 other countries. One would like to use their services for sending gifts to their friends/relatives or loved ones and of course this certainly will have a lots of emotions. Actually, they play with the emotions of people when they take the money and don't deliver. It happened with me very recently when I bought a birthday cake to be delivered in Kanpur. Before placing the order, I checked...

Placed online birthday gift on 22/6/21 with order number 25725583 where they specifically mentioned that it will reach by 24/6/21 so I placed order but it got delivered on 26/6/21 that to after regular follow up and reminders in lieu of I have been mentally harassed and financial loss....

I placed an order for cake & plant combo. Both were delivered on time but the cake was smashed & spoiled by soil in the plant and the chocolate melting all over. Very disappointed on the service quality. As it was sent to recipients who are senior citizens, they were left in a very awkward situation to share further details by taking a picture of the spoiled cake. Please let me know if the cake can be re-delivered (or) you can refund the...

I have orderd a cake and cancelled two days before the delivery as I found a lot of complaints against the company.I called them regarding the refund as stated on thier refund policy I'm eligible to get the full refund.Every time I call them they give me a response that they arr not able to connect to the vendor.They asked me to call after some time.I would have called atleast a ten times and got the same response every time.I later got an...

Hello Pawan,

I had ordered for a cake for a friend s anniversary celebration to be delivered on 21st June 2021. Ordered for cake n flowers but only cake got delivered and with a good delay.
Kindly look at the pic of the cake delivered and after I raised the concern, one of the cust care executive called and told me that another cake will be arranged by 10 pm which never happened. Post which I tried reaching cust care...

Order id : #25653240
I ordered last night, it said it will reach between 9am -9pm today, why do they commit when they can't serve, now on the tracking it shows it is on hold? like without stating a reason?
I called the customer care, the woman said ma'am they can't deliver at the location, like why do you take orders if you can't deliver ??????
Horrible experience with such a massive site. I understand pandemic times...

I have placed an order with order ID 25679985. However the order was placed on a different date despite me selecting same day delivery. There is no option for refund or modifying the order. The service from Ferns N petals is one of the worst I have seen....

I ordered a gift for my friend and it was supposed to be delivered by this time. I have raised 5 tickets since morning and there is no response from ferns and petals. Neither the customer care works. The order is pre paid and the order has not been delivered. I really need help....

Add-ons not delivered. Complaints r not attented. Products, Cakes r not even near to t image
Instead they behave as they r obliging on customers.
Requests for undelivered add-on, neglected. On Other order Template was not added. Non delivered add-on's refund is refused. T things which u r dealing with, Flowers, Cakes, Gifts, u call it "FnP " r sentimentals. By non delivering u play with someone's emotions, n it hurts. Look...

I had placed an order to Ferns and Petals for a box of chocolates, but even after the money being debited from the bank. Ferns and petals insisted that they have not received payment and did not deliver the chocolate or refund the amount. I don't know how many people they have cheated. Emails were of no use. Don't ever trust them....

You wrote:

15/06/2021 05:21 PM
Worst quality cake, ugly drawing, top decorative layer damaged, no FnP box, absolutely not worth of money... Myself, my birthday baby and guests r totally disappointed..
You wrote:

15/06/2021 05:23 PM
Need my money refunded.. The cake quality s damaging FnP image..
FNP wrote:

18/06/2021 11:35 PM
Dear Diwakar,
We apologize...

I had placed an order with number 25567569 with ferns n petals on 17th June 2021. My order was to be delivered by 9 PM as per their initial communication given over email.
At 8 PM, when I checked the order status, it shkwed as put on hold. No one informed me about this at all. I tried getting assistance over chat, but got no reply. I then tried calling all of their displayed numbers for customer care from 8:10 PM. I was put on hold...

My name : sanil v. Had ordered gift for a surprise birthday gift purpose on 07.06.21 through FERNS N PETALS application. The order number is 25319046.
Amount :Rs. 487. The order was personalised clock.
While ordering the delivery date was 12 th june'21. On 8th june'21 the delivery status shown was HOLD. Reason was delivery not serviceable. Query /ticket was raised.
The logic less ticket service is: it is closed without...

Ferns and Petals They take orders get the money and don't deliver the booked consignment, If you raised a complaint they send a mail within 5 minutes stating that the complaint is closed, When you call they don't pick up even if accidentally they pick they drop / disconnect the phone saying they are not able to hear you voice, As far refund they say it shall come back in 7 to 10 days FNP is using the public money Un professional approach...

BIG SCAM from FERN AND PETAL, I ordered couple of cakes and flowers but what they delivered is just ###..Attached image is self explanatory and this is not once i had shared this pathetic experience, it's the second time I'm having this worst experience by FERN AND PETAL...Please tk a strict action against FERN AND PETAL....