Ferns N Petals Complaints & Reviews

Hi i had ordered a cake Order no. 16923506, on 20/07/2020, at 3:00 Pm, but it has still not yet delivered and customer support are of no use. they are no help to me when i call them for inquiry they put me on long holds. either refund my order or deliver it. Also dont ask for feedback next time when u cant take one...

They had placed my order and when that's order was delivered to me..that's defective and damage most of the places.. after this i mailed them to their mails id but no one do called me and when i called there customer care no. There employees disconnected my calls. Still they didn't contact me and didn't start any activity related to my order.. i need my money back and must do action on them...my order is 16855310..and cost price is 1899.....

Writing this in terms of order[protected] with ferns and petals. I had placed this order of rs 1470 on 19th june 2020... The order was for 4th july 2020 but they couldn't deliver the order so i had to raise a cancellation for that. That informed me that the refund was done on 6th july, today is the 9th working day and the money has still not been refunded to my account. I had used google pay to make the order so ideally the money should have...

For last two orders, i am having a very very bad experience with ferns and petals. Last year i ordered a plant which didnot survive after two weeks. Same i ordered two plants this year as a gift, which also is showing some diseases within two weeks.
Customer care is very bad, as they are very rude. Looks like no value for our money.
I am very very disappointed with this order....

I placed an order on july 7th, 2020 on their website (M. Fnp.com) and proceed with paytm to make the payment. On the payment page, when i put the otp i got the message that the order was not confirmed, however my money got deducted from my wallet. Since then i have been contacting the said company (Ferns n petals) through emails and calls but they are least bothered to entertain their customers. I have also shared the payment proof (Screenshot)...

I had booked a cake and flowers for my sisters birthday !!
It got delivered at evening 6:47 pm and that too ... only the flowers.
Cake was not delivered.
Inspite mailing them and raising a complaint ..
No one got back to me even to ask or consider the matter....

I ordered a cake on wednesday 11pm, same time i asked them for two requests and i was straight away told that nothing can be done. On thursday 9pm i raised a cancelation request and same response i received again that nothing can be done now.
My friend has got corona now and that cake is a complete wastage for me now, what will i do with the cake, i tried to connect with the agents but they too said that nothing can be done now....

The condition of the cake on delivery was so pathetic that i felt like throwing it in the garbage dump. It’s so annoying that such cakes which are meant to mark celebrations give us sorrow.
I am annoyed disgusted and feel irritated to see the cake
Please return my hard earned money and i promise i wil never order from your website...

I ordered flowers bouquet and cake for my mother's birthday yesterday and, moreover i paid extra for preferred delivery.
The order was supposed to be delivered this morning but it never was delivered.
Yesterday when i tried the payment first time it failed (I wish i did not try again). A guy called me from ferns n petals i think his name was iqbal and he said he is sending me a link and i should follow that and complete the...

Hi team,
Order id-[protected]

Very disappointing experience. I ordered a chocolate box on 2nd july and it showed that it will get delivered by 4th july. I called up customer care 4 times to confirm if my order will be delivered on 4th july. I got confirmation for the same.

When it was around 5pm, i again called the customer care, where they mentioned that the product is shipped using the services of their...

I have order a cake from siliguri, wb... And it has been delivered just now but only the outer resembles the online cake's pic... But the inner cream it totally different... I have ordered a chocolate truffle cake and i very well know what is a chocolate truffle cake looks and taste like... Ive contacted ur customer also... I want my money back as soon as possible. It highly dissapointing for me.. I want my money back.....

Hi team,
Very disappointing experience. I ordered cake for my baby's 1st birthday on 19th june. I called up customer care to confirm if my cake will be delivered the same day. I got confirmation for the same.

When it was around 5pm, i again called the customer care, where they mentioned that address was not found so could not deliver but will try to re-deliver.
I patiently waited till 9pm and then called again,...

My order number #16539707.
This Should be delivered by 30th June 2020 21:00 but still it's not delivered.
I order it in Kolkata and it's still in Delhi.
They don't provide service what they committed but charged be in advance.

Also when I placed the order they charged me 541 but when they shipped the product I received one mail and it's showing price 515.
Such a fraud business. They are not less...

Have posted you're pathetic service since last four days I am following up for delivery my order
I have uploaded all damage products
Then
I have posted all images of you product n your service on twitter n Facebook Nd all social media marketing
Pathetic service
I have order on 15 th June still my order is not delivered...

I am from jammu, i ordered the father's day cake from the website, it ws not the same which is showing on website. This is the second time i face disappointment from their side.. I ordered the cake and it was delivered in pathetic way. Have their guys have some short of money for arranging slip of father's day.. Such a ridiculous way of delivering service and the quality is getting poorer nd poorest day by day. Order number image attached...

Order details:

Order no: 16155385, sub order no: [protected]

I had ordered 3 items for my mother's birthday on 3rd june: tea hamper, cookies, chocolates. Only the cookies were delivered. I have filed a ticket with fnp for delivery of the remaining items:[protected].

I have been following up regularly for the last 2 weeks on this. They still haven't given me a delivery date. Neither are they...

Hi today i ordered a black forest cake. My order number is16254708. But they didn't deliver till now. Not getting any response from their side. Please tell what to do. Very disappointing service from them.in mail only showing that the order is processing. Not able to track my order....

16204617 this my order no. It is highly unprofessional that u confirmed order 2 days and at last moment u cancelled the order
I want full refund as well the reason why my order was cancelled
I do never like to order anything from your esteem company
Really very disappointing
I would also like to cancel my other order and demand full refund...

The order - moon cactus in ceramic pot was completely destroyed when delivered...

Ordered a flower bouquet for 24th may. The delivery person brought the bouquet tucked under 2 cake boxes in a blue plastic bag. The bouquet was out of shape and the flowers were wilted. I did not accept the delivery.
Raised a complaint through website and call center. Have not received any response yet....