Ferns N Petals Complaints & Reviews

I have ordered few things, it is supposed to deliver on 13 feb, they have delivered only 2 items, rest of the items pending. Today is 15 feb, still, now they haven't delivered, when i contact customer care they are saying, it will get delivered in 1 hr, then i waited for 2 hrs nothing happened. Again i called, again they said 1 hr and the day over. Next day also same. Seriously, this company is fraudulent. They will take money from customers,...

Stop making fraud claims, only matters to you is the money paid. Rest you don't care of. I have ordered (Order no:15294692 with rs.2000/-) on 14th feb. Till now what i receive is status updates and dummy customer care mails that we value your blah blah. No you dont.
Only because delivery boy says the door was locked you say you have attempted. Are you serving us or your vendors?
A delivery was attempted but the recipient refused...

I have placed an order (Order no:[protected] on 14th feb'20 for delivery of flower bouquet with worth of rs.2000/- but it was not delivered and updated a wrong comment saying recipient is not available.
I called to customer care multiple times and raise multiple tickets on this. Customer care too agreed that delivery boy updated wrong comments. Even after multiple requests they have neither delivered my product nor did refund. Completely...

I have placed and order for my wife to be delivered by ferns and petals to bandel and payment was done on 30th jan 2020 which was an advance payment given to the company. As per the delivery schedule the product has not been delivered to my wife which is being playing with the emotions of the customers. I would like to highlight that i need a compensation for not delivering my product on time which has been delayed by so long.
My...

I had placed an order on fern n petals as per the order id: 15281008 on 13th feb, 2020.

The order comprised of a personalized printed cup and roses. I had sent a photo to be printed on the cup.
However, a wrong product has been delivered with wrong photo printed on the cup of some random people.

I want this product to be delivered today itself on today’s occasion (14th feb) for which i had paid extra...

Ordered a cake online on feb 3, 2020 to deliver to philippines on 13 feb 2020 between 9 am to 9pm. The cake was not delivered yesterday at all and i have raised ticket query, some of the tickets were just closed without the cake being received yet. I messaged their facebook and said that delivery will be yesterday. The cake is supposed to be for valentines day feb 14. The day will be over soon but the cake is not yet delivered until now....

My order i'd :14930621
I had placed a an order on feb 5th, and they had shown that it will be delivered on feb 10th, and i didn't receive it by that time, so i immediately contacted them as i need before feb 12th, as am leaving from my place (Visakhapatnam) and no one will be available to collect it, and that's the reason i had placed order very early to the occasion and i informed them the same, they said they will inform it to the...

Hi i gave an order number: 14959721. It was attempted on 6th february after office hours. After that i made half dozen attempts on customer care number, your chat center and email. No response. Either u should make another attempt, or u can ask us to come and pick at nearby location. Nonresponsive is not good. Track my orders u understand i order quite regulat across country from u.
Can someone act. And get this delivered tomorrow...

Dear team
There was a n order from ferns and petals order id:15086260 which i ordered for 10 th feburay 2020. They had taken charges and said it will be ddlivered by this date. But to contrast it was not delivered and there was no reason why it was not delivered when it was to be deliverd from ddelhi to ghaziabad. They have cheated me and taken my money which is rs.800/-. Kindly help...

Pathetic, ridiculous service by fnp.. didn't recv my product which used to be deliver today 2nd Feb. They ruined my moment. When I asked to cancel ..nobody cared about that. Coz I made the payment online.
Is there any way to teach them or do I need to file complaint in the court.
As per their site the earliest delivery was by today but due to their pathetic service i couldn't gift.
They people really don care about customer.br...

I ordered a cake to be delivered in up today but the service which i got from ferns and petals in vikas puri kg 1 was pathetic
The cake did not reached on the time as promised to me as well as the cake design is different from which i ordered even the message what i gave to be written on the cake is also not the same.
This is the worst experience for me from ferns and petals.
Paying rs4600 and getting service like this...

Hi,

Order #14267785

I had placed an order for a green olive rose to be delivered in italy, i got a call from ferns n petals while i was placing the order and they offered me a discount. I placed the order with a message for the recipient who was supposed to get this as a surprise gift.

A few days before the estimated delivery date, the recipient received a mail from dhl where he was being asked...

I ordered for delivery of cookies on 10th jan 2020. The delivery slit was between 9:00a. M to 9:00p. M. At 3:00p. M. Call was made to my son but ge could not take it since he was in class. Later when he called back, the call could not be connected. I complained about non delivery, where upon i was told the recipient was not there. I was promised a delivery before 1:30p. M. And after 6:30p. M. On the 13th of jan but it has still not been done...

I have ordered flower & birthday cake with order no 14303208. I had taken standard delivery with timeslot 8am to 12pm on 1st jan 2020. It costs extra rs 99 as shipping charge.

At 1.05pm I came to know that the delivery was attempted but could not made. Within 1hour I received email that the order delivered successfully. As its my mom's birthday, I asked her and came to know nothing has arrived. Immediately I called helpdesk...

I made a cake order with order no 14327993 which was supposed to be
Delivered yesterday. I made the standard delivery option payed extra for
It. It didnt reach on time nor did it reach at all. No delivery was made.
Nothing was received by the recipient yet it says it has been delivered..
This is outrageous. All my planning was ruined.
I want a refund for all the inconvenience or rather i would want you guysbr...

I made a cake order with order no 14327993 which was supposed to be
Delivered yesterday. I made the standard delivery option payed extra for
It. It didnt reach on time nor did it reach at all. No delivery was made.
Nothing was received by the recipient yet it says it has been delivered..
This is outrageous. All my planning was ruined.
I want a refund for all the inconvenience or rather i would want you guysbr...

Inspite of giving a date, they delivered it on wrong date. Their site do not specify "any day delivery" but when complained they say, their website has a a clause that anyday it may be delivered as this is a courier delivery. What does it mean? Is their courier is monitored or contracted by customers? What concern the customer has with the courier? It is utterly nonsense of the fnp to take benefit of the courier's irresponsible delivery system...

My children who live abroad made the effort to send me orchids and choco cake for me on my 72nd birthday. We always order from ferns n petals. The cake was dry and old. I was not allowed to eat it. Sorry is not the answer as a beautiful day of a very senior citizen has gone waste. Moreover the writing on top was zhabbily written in block capitals 'ma'. Italucs looks good on such occasions. Clearly shows the disinterest in carrying out the...

Order 14199616.
I have oddered cake on 24th dec and called customer care too on that particular time to deliver the product by midnight, they saod they camnot so i asked them to deliver it on 25th between 7am to 8:30am as the receipnt will be out of station, they said ok. Next moring again i called c. Care at that point of time they said they cannot deliver at that time, they lied me on 24th as they knew if they tell on 24th i will...

My order wasn't delivered to my parents (For their anniversary). Fnp claimed that address was incorrect. I confirmed that address wasn't incorrect. Fnp helpdesk then proposed that they will re-deliver the order even though it is perishable order. I waited for 10+ days for them to re-deliver. They didn't. Now i am being told again that re-delivery is not in policy and the issue with original delivery was unanswered call to the contact number...