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Ferns N Petals Complaints & Reviews

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Last updated Mar 21, 2024
Complaints 1121
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+91 92 1242 2000
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Ferns N Petals Head Office Address

FNP Estate, Ashram Marg, Mandi Road
Gadaipur
Gurgaon District
Haryana
India

Ferns N Petals reviews & complaints page 27

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A
Anshita Vaishnav
from Mumbai, Maharashtra
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14036536 order I'd

Address:271 business Park 5th floor Bajaj finance LTD, Goregaon east, Mumbai City, Maharashtra, 400063

Hi i have placed an order on 16th dec and the date of delivery is 22nd. No body in ferns and petals have contact service to customer that your order photos are pending or anything is pending from customer side so please complete so that we can deliver the same on time. They charge you alot and they don't give service i would request all users for ferns and petals to not to choose them as they are spoiling persons emotions
I will right...
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M
Manshaad Bepari
from Bengaluru, Karnataka
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bouquet made carelessly

Address:Mumbai City, Maharashtra, 400063

I ordered a bouquet from the “premium flowers” action from fnp website worth 1500 with special printed ribbon neatly tied into a bow and neat jute wrapping and much more...
Wat I got was utter disappointment. I can share the pictures also
The ribbon is sheer ordinary and just ties carelessly, the jute wrapping in wrinkled and jute stings are coming off...
Imagine sending this on their birthday...
And screwing...
+2 photos
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E
Easha Khanuja
from Gwalior, Madhya Pradesh
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order no. 14020567 indoor plant set of 4

Address:Indore, Madhya Pradesh, 452001

I bought 4 indoor plants set for gifting on 15th december. Plants committed to be delivered were of 5-6 inches.. Out of 4 pots one black pot is also of small size and other 3 are of different size. Height and looks of plants are none of the commitment done. Totally dissapointed with the way you cheat your customers.. Will definitely take further actions....
+4 photos
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R
Rohitag702
from Bengaluru, Karnataka
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non delivery of flowers and chocolates

Address:Shanti Bhavan, Bank More, Dhanbad, Dhanbad, Jharkhand, 560029

I had ordered for flower and chocolates on 10/12/2019 to be delievered for today i. E. 11/12/2019 for a very special occassion but is been really disappointing that ferns and petals could not render it even after placing the request one day in advance and also after multiple calls. I would like to get that delivery done and also a strict action taken against them.

Order id: 13924738...
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J
JeNa Suchi SucHika
from Brahmapur, Odisha
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order is not delivered till now

I had ordered a gift from fern n petals on 5th dec 2019, they had mentioned that it will deliver on 7th dec, but today on 9th dec evening my order is not delivered. Several times i have asked about the status but they are not responding positively.
My order i'd is 13812499.
I want to know how many more time it will take to deliver.
Fraud fern n petals...
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N
Neha Krishanamurti
from Bengaluru, Karnataka
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stale flower bouquet no value of money

Address:E Block-1204,NCC Maple Heights, Mahadevpura, 560048

I ordered flower bouquet rs 999 on my sisters anniversary however it was not porvided as it was shown in the picture. Also once i raised the concern they are providig rupee 99 cadbury to shut my mouth for the poor quality delivered on high price!! Order id: 13747819.
They closed my tickets without any solution. Photograph already provided to the customer....
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D
Deepraj Deb Roy
from Mumbai, Maharashtra
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defective cake delivered

Address:SILVER SPRING APARTMENT FLAT NO 294 B, LOKHRA BETKUCHI, Kamrup Metropolitan, Assam, 781035

I have ordered a cake 4kg worth 6600 rs on 6/12/2019 for my son birthday. I have received a cake on 8/12/2019 but too my surprise i have received a cake which was destroyed and received through booking a normal uber cab. Which i was no intimated earlier. After that i have called several times and they are saying they are working on it. The cake is not at all presentable.
The company is not at all taken care of delivery part and neither...
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P
parikedia
from Kolkata, West Bengal
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wrong product delivered late

Hi

I had ordered forever olive green rose to be delivered on 2nd dec. I paid 1499/- for this 1 flower. Instead some # yellow old rose in a wrong cob=ver was delivered late on 4th december. Firstly they were late and secondly they delivered something else. Want full refund or delivery or correct product at earliest.

Sub order no [protected]
Order no. 13662600...
+2 photos
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R
Ranjeeb Sarma
from Delhi, Delhi
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non responsive customer care

Address:Faridabad, Haryana, 121002

I had ordered gifts to be delivered today 4th December so i could gift them tomorrow, and when there was no status until evening, i called up their customer care agent who started reading policy on couriers like a robot. They mislead people with their advertising and then read the fine print when things go wrong. They should be taken to the cosumer forum for deficiency of services....
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Address:Ferns N Petals FNP Estates, Ashram Marg, Sultanpur Mandi Road, Gadaipur, Chhatarpur Farms, DLF Farms, 110030

Below is the ticket number and order id. Many mails sent to there fern and petal support mail box but not get any response regarding the issue. From last 3-5 days they have stopped replying to me. Last mail was received saying they have contacted courier partner on 18 nov 2019 n till date i have not received any response. This is their mistake for not sending me the right product. I have ordered jaguar classic black perfume and in place of...
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A
ashu011011
from Delhi, Delhi
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refund denied

Address:New Delhi, Delhi, 110062
Website:Ferns and petals

My friend ordered a cake to be delivered on 9th of november and delivery agent did not turn up saying address insuficient however given address is each to reach. As it was birthday cake and they did not deliver on time now they denied to refund saying we cannot do anything as phone was not reachable so we did not deliver. Its a birthday cake and address is properly metioned they should go to the address once. They do not care to do so. Contact...
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E
enter_sam
from New Delhi, Delhi
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product delivered

I placed an order for some customised items and as per them i was suppose to get the delivery the next day but their delivery partner falsely claimed calling me many a times and then when i tried to contact him i got no response, i called the delivery person some 30-40 odd times but in vain. Then i contacted their customer care and they too left me hanging saying that not to worry it will be delivered soon but not sure as it can take a day...
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R
raminder singh saini
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product no. 131956362 not delivered at all

I ordered above product on 1st november to be delivered to my uncle for his 80th birth day who lives in jallandhar on 9th nov.
On 9th i found out that the product was not delivered and i contacted fnp
On phone and on line chat. I was told to read courier policy and also told the gift had arrived at their local partner office and will be delivered at the earliest.
On 11th i received a call saying that the product is not...
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S
SKDabar
from Mumbai, Maharashtra
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order id 13241234

I ordered this order 13241234 to be delivered on 9/11/2019.. But on the same day their courier partner falsely updated the order cancellation status without even contacting me.. Later on their app didn't even update the status and during raising query their automatic generated mail kept mailing me about order cancellation status.. Their customer care contacted me on 12/11/2019 and reassured me that the order will be delivered today only before...
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M
mohanty29
from Chennai, Tamil Nadu
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product no. 13196362 not delivered at all

I ordered above product on 1st november to be delivered to my uncle for his 80th birth day who lives in jallandhar on 9th nov.
On 9th i found out that the product was not delivered and i contacted fnp
On phone and on line chat. I was told to read courier policy and also told the gift had arrived at their local partner office and will be delivered at the earliest.
On 11th i received a call saying that the product is not...
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M
mohanty29
from Chennai, Tamil Nadu
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product no. 13196362 not delivered in time

Address:RANJITKUMAR MOHANTY 2ND FLOOR GAYATHIRI APARTEMENT 52 RUKMANI ROAD KALAKESHETRA COLONY BESANTNAGAR, Chennai, Tamil Nadu, 600090

I ordered above product for my uncle's 80th birthday on 1st november to be delivered on 9th nov and same was not delivered. I contacted the company on line and on phone and they only mentioned by courier rules. I spoke to rohit and he said that his senior will call and solve the problem but no one called.
I am totally disappointed with attitude and service of fnp.
Please let me know what else i can do to save other innocent...
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Address:FNP Estates, Ashram Marg, Sultanpur Mandi Road, Gadaipur, Chhatarpur Farms, DLF Farms, New Delhi, Delhi 110030, New Delhi, Delhi

I placed two orders with ferns n petals. One was to be delivered on 8th november. Not only did the deliver person not deliver the order but he falsely took a picture of the cake and uploaded it to their online site saying order was delivered at 13:38 on november 8th. The delivery person and the person from ferns and petals did a conference call with my sister and confirmed that she hadn't received the cake. Even after all this mess, ferns...
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M
Mahima Prince
from New Delhi, Delhi
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product quality of cake

Hi i am aman garg,

Order id no: 13205191

I ordered one cake for someone's birthday, ordered delivered 2nd november, after cutting the cake we found exact truth of fnp services, they wonderfully scammed us. They sent a smelly cake, the cake was so bad smelling. Clearly realised that pantry sent us 10-15 days old cake. After ordering so expensive cake received this kind of service. Customer service even more pathetic,...
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A
Aakashkhokhar1995
from Noida, Uttar Pradesh
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fraud, deception and quality issue (order id - 13120389)

I am Aakash,

My order ID is 13120389 and SO is [protected].

I have ordered a Chocolaty basket loaded with chocolate for festive wishes to my friend. For this order, this site charged me 1100 rps/-. I have no issue with the charge but they have delivered such a third class product which is totally different from the image which is displayed on the website.

They have sent 12 pieces chocolate worth...
+2 photos
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A
aakashkhokhar
from Delhi, Delhi
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fraud, deception and quality issue

Address:New Delhi, Delhi, 110053

Order id[protected]

I have ordered a chocolaty basket for festive wishes for my friend. They charged me 1100 for the same. I have no issues with the payment but they delivered such a tasteless item. According to the picture, they did not send the same quality chocolate and in the picture, it shows exclairs candy but they have delivered some chocolaty nuts candy whose even company name is not mentioned on it such a cheap, third...
+2 photos
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