Ferns N Petals Complaints & Reviews

Hi,

My order number is 11876520, It was mentioned to deliver One Designer Rakhi, Complimentary Roli and Chawal, Packed in a Hexagonal Rakhi Box- 5 x 3 inches, 4 Cadbury Dairy Milk Chocolates- 13.2 gms each, almonds- 100 gms, Cashewnuts- 100 gms, Raisins- 100 gms.
As per the order[protected] what I have received I have not got below things as per your commitments.
1. almonds- 100 gms (only 7 piece Almond)
2. There...

Placed an order for a plant delivery on the 16th of august. The product ad on the website mentioned that delivery would happen latest by 19th august. Until the 19th there was no communication regarding the delivery. When i reached out to fnp customer care they mentioned that it would be delivered by an external delivery provider so would take more time. They shared the awb of the courier company. Based on the info on that the item was picked...

I ordered a plant costing 1740 for delivery in germany and paid 600rs extra for next day delivery. When i queried them, they said they can't say anything about the status until 24-48 hours of delivery and immediately after that, they changed the status to delivered. I was on call with the recipient and he checked the entire house but nothing had been delivered. Next day i raised another ticket, which they closed saying it had already been...

This is regarding order id (#[protected] i have ordered rakhi for my brother international delivery... They dint delivery the order and saying it was attempted but i don't have any proof of it. Now they're saying that we won't do reattempt and refund the amount. Indirectly they are looting people saying they do international services. So i want them to resolve my issue by returning my money back....

Fraud website to trap people and loot money and time.

My order id is 11645165. I have booked raki to usa on 8th august 2019 through ferns n petals ltd and received false notification that product was delivered even through product
Didn't reach the recipient, i dont know how many people they are deceiving daily. Please dont fall inti their trap. Because of this
Trap i lost money (1000), time.
Daily i...

Frens n petals is cheating to public by charging amount and delivering product of quality and on appropriate time.
People generally use services of this company for good wishes of sentimental moments. Company misuses sentiments of public and charge higher amount. Public pay even high amount expecting delivery on time.
After schedule date, on calling to customer care, terms and conditions are referred stating that date of delivery...

I ordered rakhi for my brother w ho is staying in usa ordered date on 31st july 2019 through ferns and petals. My order number is[protected] they charged me rs 1699 for the same and till date the product has not been delivered. I have tried to contact the customer care and every time they give silly excuses. That means they charge you, keep your money and don't deliver the things... Pathetic service of fnp, not delivered product and no calls,...

I have placed an order of rakhi combo in 12th august, 2019 for raksha bandhan t9 my brother in uae. They promised to deliver it on 15th august 2019 from 9a. M. To 12 noon then 9 to 9 hrs.
Even after so many calls n email
Product is not reached yet by 18th august, 2019
I have put a claim og refund along with compensation for hurting our emotions....

The order was accepted by ferns n petals and the amount was paid fully.
After that, there is no update on order status from ferns n petals and the delivery date was overdue without a delivery.
On reaching to ferns n petals customer care, they nicely said, there is no stock with their vendor.
My questions are,
1. Why they accepted an order when they don't have stock
2. Why they didn't inform priorly about...

Since last 10 days ferns n petals is cheating & doing fraud with me & harassing me. They have cheated me and i do not know how many customers.
I have not ordered a single order. But four orders are done automatically & amount from paytm deducted without any otp/message.
When i complained to customer care & asked to block my account immediately & refund my all balances. They cancel & refunded the first two order, but did not...

I had ordered cake and flower to a friend living in germany but recipient did not receive any of the orders (Ref:order no: 11871525, complaint no: [protected]) scheduled for delivery on 16/08/2019. The status against cake shows that it has been delivered, however, it has not been delivered and am being shown the incorrect status against my order. And there is no update on the flowers as well

Ferns n petals!, just managed...

On 15th August, i. e. today I ordered the best sweetness package for my brother who stays in Kolkata. The website mentioned & had an image of rakhee, so an papdi, chocolates. My order no was[protected].
Everything else was delivered except the rakhi. The whole thing was for Rs. 1749.i feel so cheated by them today. I can't help myself. Tried contacting them on d contact no, but no response. I had to deliberately order one rakhee again...

We had placed order on august 4th for delivering rakhi gift to usa by 9th august. Order number - or 11574983 or so [protected]
Till now 17:48 pm india time not delivered - i called them just now and asme standard answer like a parrot given by bpo person - most annoying and frustrating; we have been raising complaint on mobile by ticket nos every day from 10th and calling their customer care number[protected] every day - each call takes...

I ordered rakhi for my brother, which is supposed to be delivered on 12th aug 2019 and still not delivered (15th aug 2019 5:15 pm) having been chased multiple times since yesterday (14th aug. 2019).

Staff is highly unprofessional and don't even listen to the complaint of customer. This website is unable to manage high traffic of deliveries and don't even ready to listen what impact can it make to emotions of people.
br...

On 13 aug 2019 i have ordered birthday cake. I haven't received the item and payment also done. Later i got msg saying that cake is delivered to concern person which i haven't received yet, called to customer care and wrote so many mails.. Customer care executives telling same thing that cake has been delivered, i asked them for receiver sign also but for that also they are not agreeing. And also not ready to do refund also... They are just...

On ferns and petals website, i booked a rakhi hamper with ferns and petals, which had bhai rakhi, bhabi lumba rakhi, two mugs one for bhai and one for bhabi. This parcel was for delivery to lucknow. When parcel was delivered i was informed that only one rakhi was inside, there was no lumba rakhi, and also the two mugs delivered are both for brother. I sent email to ferns and petals customer care but their response is very poor. According...

I have ordered rakhi for brothers and had given the exact address and time for the delivery, but the order has not being delivered yet. The issue with this platform is that it does not have option for the cancellation of the orders. And sometimes ferns and petals cut the charges and do not deliver the order. Order no.[protected] and order no.[protected]
This a serious issue.. Please kindly solve it as soon as possible.
Thankyou...

Ordered a cake yesterday italian renaisssance which was to be delivered in manila philippines at the given address. But instead of the cake which was being ordered they processed a wrong order and was being delivered to the recipent. Regarding this matter mailed was being sent to resolve this issue but yet no confirmation report is being received from them....

I ordered rakhis and sweets for my brother in singapore. The order was supposed to be delivered on sunday aug 11th. I specifically chose the date because everyone is home that day. It is rakhi day already and nothing has been delivered yet. Very disappointing. I have written to them a couple of times but they keep closing the ticket with incomplete information and unsatisfactory response. I am in the usa for the past few decades and have...

I order on ferns n petals and he cannot deliver because of non serviceable area and then i call customer care executive and i say my order was not delivered and i get a message due to non serviceable area so then i cancel my order and say give me my refund he say sir refunded will deposit within 5 to 7 business day in your bank account and now the refund was not come in my bank account plz help me.....