Ferns N Petals Complaints & Reviews

I ordered a cake from ferns n petals. I got delivered and i came to know that the cake was very hard and smell was coming from cake cream. I bought for birthday party but totally my mood is spoiled. I don't know what went wrong. I paid around 1300 but received a old cake. I want ferns n petals to provide me with the immediate resolution and i feel that money was just looted by them. Very disappointed and shame on ferns n petals. Selling old...

I'm totally disappointed with the bouquet arrangements i ordered. The flowers and arrangement not at all what is shown in the photograph on your website. As per order it should be 10 roses, 3 lilies and button mums but the bouquet delivered has no button mums, less than 10 roses and some yellow and white jeberas/carnations. Very badly arranged/presented.

The bouquet was dilivered in goa.

How do you compensate...

Ordered 11 bamboo sticks online. The sticks were received without roots and the leaves started to fade within a day having been kept in right conditions as advised. I called up the customer care the next day and the lady advised to wait for 5-6days and it would get fine. Gradually the leaves have started turning yellow and pale. The called again on 24th and the lady said they couldnt take a complaint as it was beyond 24-48hs of registering...

I am manish verma, i have ordered a cake for my mother's birthday, from ferns n petals on 18th june 2019,

Order details:

Ref order no: [protected]
[bluedart]. Awb number is [[protected]].

The cake was supposed to be delivered by bluedart on 22nd june. The delivery person called my father on 22nd and said that the cake will be delivered by 5 pm. He asked for the directions and my father...

I would like to file a complaint against the ferns n petals in Prayagraj (Allahabad) India. From Los Angeles I made an online order from the ferns n petals website for mothers day and my mothers birthday. On my mothers birthday June 11th order number #10699460 the ferns n petals in Allahabad delivered a cheap set of roses and a horrible cake from another very cheap florist shahenshah in Allahabad. The same was done on Mother Day for order...

I had ordered a Birthday Cake for my Daughter. Order No. 10893757 booked at 10AM on 20-Jun-19 to be delivered between 6 to 9PM on 20-Jun-19. When I called them at 9:15PM on 20-Jun-19, to my surprise they told me that they cannot deliver the order due to technical issue. They want to suffer their customers because of their Technical Issue and they don't bother about the customer and they are reckless to inform the customer in the day time...

My daughter Risha Hussain sent me a sweat box on Fathers day gift on 16.06.2019 from U.K. by despatch Id10852038 through Fern N Petal. It is shameful firm part that you delivered such a rotten sweats in open box which you can see In photographs. The box was open having rubber band over it. Please let me know the name of franchisee in Jaipur who supplied rotten sweats so that I can initiate against him.
Regards....

I had placed a order of cake for 12th of june. The courier company is saying that they are not able to locate the address and the phone number provided is switched off and they force me to re deliver it nxt day for which i had to pay again some money as the address is far away when i refuse to them to redeliver it next day. Now they close my complain itself....

I placed an order on 15 th june for a bouquet of 15 lilies.well it was midnight delivery and when i looked at them in the morning they had sent 12 buds and 3 bloomed flowers only!!i paid 1500 for buds!!?

I complained 4-5 times and they keep closing complaint saying that water the buds flowers will bloom.The buds are now FALLING OFF in 2 days!!

I need a refund or redelivery pls!!asap!...

I am just fed up of your system since last two days due to non delivery of order on time and behavior of your executive name"Abhay Kumar".

I just ordered gift for My father on "father's Day occasion" on promise it will be deliver on 16th June but late hours on 15th june i received a call that it cant be deliver on 16th due to sunday and its courier produst that can be deliver one day later i.e. on 17th June.

Again...

I placed an order for a jar of assorted dry fruits on the ferns and petals website. I was given the option of selecting the delivery date as well which is 16th June 2019.

However today, I received a message from the courier company with whom blu dart partners stating that my order will be delivered on the 17th only. What is the point of delivering the product after the father’s day occasion!? The helpline personnel blatantly...

Horrible Experience-Raises a big concern on quality check. I have ordered a cake on 10th June 2019"order no.[protected] and it was for the birthday celebration for a 1 year old baby. After eating one slice of cake we noticed that there is some colour mixed in the cake and it was all over in our face and hands. We tried to wash it 5-6 times but it was still there on our body. It raises a big question on FnP whether they check quality or not,...

I had placed order no. 10710526 on 9th june for delivery of personalised mug n cushion on the occasion of Birthday which was supposed to be delivered on 12th June on or before 9 pm but its not yet delivered.
I knew you guys will do something like this hence 12th afternoon only I called to check the status but the customer representative was so rude and he asked me to wait till 9pm even I requested for the call back but nobody made...

I ordered the few things on the occasion of my little sister birthday. Whole birthday was spoil to unactivness of your executive. I waited whole day for the order delivery. But at the end they said ordered was cancel due to non picking up the cal by the addresses. Thats really harsh.
This is compalint of your life time . I want to spread it everywhere and registered this complaint also.
My order number is[protected]
Regards...

Hello team

I have ordered personalized led cushion from your site. Today they have delivered me the product when i checked it was a normal personalized cushion and it was not a led one.

I have attached the product which i have received and also the product which i have ordered from your site for your reference.

And also they didn't pack the product properly. They gave the cushion without any packing.br...

Vartika saxena
Attachments
May 27, 2019, 5:28 pm (4 days ago)
To helpdesk

I team, i need the response from ur team in all these aspects
1. I want to get delivered the product at the time f 8. Am in the morning, for that i requests the executive several because he has to go out of the home, the courier partner is calling at 8:45 that it will again take 15-20 min, when i called him he said yes it...

I had ordered chocolates and dry fruits on 16th may 2019 to fernsnpetlas. Its delivery date was18 may but my order is not deliver till today 22nd may. I am frequently calling their call centre and mailed on theirs complain forum. Every time they only assured that order deliver today but not deliver yet today. They are not delivering my order nor refunding my money. Its mental torture to take service of ferns n petals....

Order no. 10277882
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I have a home with a family of 8 family members at home. All i asked these frauds was to deliver mother's day flowers for my mom placed the order 10th may to be delivered on 12th may 2019. All i see on their website is that they attempted delivery (Out for delivery on 11th may) and not delivered till yet first telling me that no one was available on a sunday morning 10:30am at my house which was a...

I have ordered a cake for my mother on mother's day. To get it delivered during a certain time slot i. E. Midnight, company charged inr 250/-, which i paid.

However, the order did not arrived and i received a text on next morning that the address could not be found.

Though my number was mentioned, nobody called me up for the address.

Also, when i contacted the customer care, the person told me...

These guys are just deducting amount on the name of fixed time delivery, mid night delivery and morning delivery but they never deliver on the the fixed time and will never return back the amount as well. The customer care team is highly inefficient. They just keep you on hold for longer hours and will not come back with a solution. They will just say "sorry" and nothing else. They also use a taunting tone with the customers.
br...