Ferns N Petals Complaints & Reviews

TO WHOM IT MAY CONCERN! I would like to draw the kind attention to the concerned authority regarding the lack of response message regarding my order status from F N P. I ordered for one of my Leather Accessories for one of my Friend's Birthday gift in Jaipur, dated 21st July and since then I kept on calling to FNP customer care but it never took on a right path that whether my delivery has arrived or not. And, when again i called up...

Hi, I would like to highlight the case of non delivery of item from Ferns n Petals . We had booked Rakhi on 07-Aug -14 (OR[protected] and it was supposed to be delivered on 09-Aug 2014 but neither the rakhi is delivered nor we got any refund . I have raised many complaints to FnP and got the response that customer representative will contact me but no has contacted me till now. I have very sad and disappointed . Please help...

I, Anandi Ghosh, want to lodge a complaint against Ferns n Petals for non-delivery of products on time and non delivery of flowers as displayed on their page. I have placed an order No. OR[protected] dated 11.08.2014 as per the delivery schedule on their page. When their customer care representative called me and offered me a discount on the products, she said that sometimes the products are not delivered on the mentioned date but maybe a day...

Placed a order for rakhi of a bouquet of roses, delivery man calls at 10:30 PM (note the time) on Aug 10th to check if he can come over. My mother was asleep and she refused to accept the flowers. Now for the last 4 days have been calling and following up with the customer service, where they promise to send the flowers and then nothing happens. They even had the audacity to suggest that the old flowers from Sunday will be sent. This company...

Hello,

I am a customer of M/s Ferns & Petals (FnP) for over 3 years now and have placed orders over Rs. 21, 000 till date. But the services that I’ve been receiving for the past 3 years are below par and this time, FnP has surpassed all levels to reach a new high of appalling services and ineptness.

I placed my order OR-9809392 on August 3 (before 2:30 am IST) and it was to be delivered on August 6,...

With extreme displeasure I am mailing you to tell you the sorry state of affairs of your company. I placed my order on the occasion of rakhi on the 5th august, 2014 and the delivery date was supposed to be 10th august, 2014.OR-9878634 First of all you send the courier via fraud, good for nothing courier service Trust on 1 day which does everything barring delivering the product on one day.The tracking number you have provided is invalid. I...

With extreme displeasure I am mailing you to tell you the sorry state of affairs of your company. I placed my order on the occasion of rakhi on the 5th august and the delivery date was supposed to be 10th June 2014.Till date receipient have not received the order .They place their order thorugh trust one 1day which is a bogus courier service. I want my money back and an answer to this debacle by tomorrow otherwise I am going to raise a...

My order number is: OR-9809260. I ordered for a Rakhi through their website on 3.8.2014. I specified for the delivery date as 8.8.2014 to be on the safer side as Rakhi was on 10.8.2014. While placing order the website mentioned guaranteed delivery on specified date and made promises of making Rakhi special. But now even Raksha Bandhan'14 has passed and yet it was not delivered. When I called up their customer service on 9th August...

Hi, I ordered a Rakhi thali from Ferns N Petals on 30th july which was promised to be delivered on or before 9th August, believing which I placed this order but now its 2 days past the maximum delivery date and it is not yet received. I contacted customer care many times which is visible in the attached screen shots however i didn't get any response from them even I drooped a mail and didn't get any reply. This is something which...

I ordered rakhi gift for my brother for the occasion of rakhi on 15th of july.order delivery date was 7th of August(order number 9412683). Still it has not been delivered. They people promised me to deliver it by 9th of august. But did not turn up. Whole day I was trying their customer service number. Its a case of mental harrassment. I want justification from ferns and petals for their pathetic service....

To introduce myself, I am an international client and (from UAE) and want to express the level of discomfited, foiled and disappointed service provided by ferns n petals. I would never use this service and will try to recommend everybody in my circle not to use that as well.(OR[protected] To start with, I have placed an order on 18th July and want a delivery on 6th August'14 which is like after good 15 working days because my brother...

Be aware about the service of cheater website Ferns N Petals. Worst experience with fernsNpetals. Please never book any order from them. They did not do the delivery and make an excused that delivery person visited to the building and somebody denied to take the delivery. They do not have any proof for that. If I am asking for any proof they are saying you have placed the wrong order or bla bla. We asked the delivery person to cancel...

Order No – OR-9589017 Delivered on 27th July 2014 This is the second time Ferns n Petals has disappointed me. I had ordered eggless chocolate truffle cake (Pic attached as shown on website) to be delivered to my brother in law on his birthday. As you can see (pics attached), the cake is nowhere close to what was supposed to be delivered. The cherries had all fallen off, the cake was melted & I can only imagine the disappointed...

order number 8841788

With extreme displeasure I am mailing you to tell you the sorry state of affairs of your company.
I placed my order on the occasion of father's day on the 12th June 2104 and the delivery date was supposed to be 14th June 2014.Till date I have not received the order and just now I got the confirmation message from you side that the order has been delivered to '.'(no name mentioned...

Flowers, ‘Cradle of best wishes’, were ordered on M/s ‘ferns n petals’ (www.fnp.com), on line by my son in law Mr Mayank Joshi, from Seattle, WA, USA, on Fathers Day i.e.15.06.2014 for delivery at : New Delhi-110018, India. The flowers brought for delivery by the delivery boy [around 12:35 Hrs IST] were poorest of the poor in quality. The flowers were stale, dopey with sun burnt petals and had lost their shape and brightness/glory....

I ordered two gifts for the occasion of father's day (OR-8860305 and OR[protected]. I chose the option of one day delivery. The order was p;aced in the morning on 13th June 2014 (Friday) and was supposed to get delivered by 14th June (Saturday). The recipient of the gifts was leaving the city on Sunday (15th June 2014) and so i chose the option of one day delivery. I gifts never got delivered on time. The occasion has gone and the person...

This is in reference to my order number ref number: OR-8753590 dated:7/06/2104 for delivery of gift to Australia on 14/7/2014. This second consecutive that they cannot deliver the item booked.
There marketing team kept on calling me for reminders for placing an another this on daily basis. I informed them about my last year experience still they told this time this would take special attention and still cannot deliver.
There...

sir we booked the order on[protected] And order delivery date is on[protected] and we are not received the product[protected].. We called to to them there and told that cancel the order because the date of delivery is over and that is delivery for my brother anniversary wishes that should be reach on same day but now they are telling that the order will not be canceled ORDER NUMBER IS 8753816...

Hello Team, It is very unfortunate for me what Ferns N Petals did with me.I have seen many fraud agency or company.But what FNP did, I really surprise how this agency still exist in Indian market ?? Ferns N Petals is known as gift delivery company.I ordered I product for my finance 15 days before for her birthday.But her birthday passed 7 days before.I am stay in Thailand, very far from her and It was my surprise gift for her.But it die,...

I have mailed them and called them but no answer. Just an automatically generated complaint number.
And they never pick up calls.

Order Number: OR-8450984

Request Id 418262 & Id 418266


I had odered a Bouquet for Mothers Day!

I found a nice pink roses(10) Bouquet and Chose it only because it had a good Pink Paper Wrapping and not Cellophane.

I placed...