Ferns N Petals Complaints & Reviews

I experienced lowest grade of service experience with India's most reliable florist "FERNS and PETALS".
I placed an order on 10.03.11 for a next day express delivery with order no. "[protected]" and getting a message on next day evening(5 pm) of 11.03.11 that your order cannot be delivered because destination is far off and leaving no option for me to do something about it.
It was very much critical to...

Hi All ,

I placed an order from BANGALORE (on PHONE) for my Grandparents ,in ALIGARH, for their 50th anniversary.. Order No :[protected].. I ordered 1 boquet and a box of sweets to be delivered on 4th March 2011. The delivery guy delivers the gift on 3rd March itself. and when i complain about that, he takes back back the gift from my grand parents to bring it back the next day.. Now how sensible is this from his and company's...

Hi,

I have placed an order on 7-feb-11 on which i haven't recd sweet tweety whose sub order no is 70710996.

And i have already complaint about this to [protected]@fnp.com but i have not recieved any remarks till yet.

Contact No: [protected]

Pls check and revert....

I have ordered a gift item on 10th february from Ferns n Petals website which was to be delivered in nagpur on 14th February.Though they delivered the product on 14th feb but it was in no way matching to the product i ordered.They gave a lucrative picture of the product in the website.From then i have been complaining multiple times and they said that the appropiate product will be redelivered again on 26th feb.But till now they did not take...

I have ordered flowers through ferns n petals online portal on 12th Feb 2011, delivery date being 13th Feb 2011. The flowers were not delivered and the amount of Rs. 1349/- got deducted from my account. I didnt get the order no./reference no. as the page didnt display anything but the amount got deducted. After repeated follow ups and explaining the problem I was told that they dont have the order no as reference to check or in other words...

Complaint against Ferns n petals
I placed a Rs.1699 order "Fill my heart" order no "[protected]" on 14th feb'11 and was supposed to be delivered on same date and couldn't be done because recipient was not present.
1) On 15th Feb'11 I called their customer care and they told me that "their vendor is not picking up the phone so they cannot do anything now."
2) On 16th Feb'11...

My Order No.[protected] was placed at 11:20 AM on 6/12/10. I received a mail confirming the same. The vendor responsible for dispatching the bouquet got the order according to them at 12 'o Clock.

The delivery guy called me up at 9 PM, at about 15 KM away from the delivery location, he told me he received the order at 6 PM.

Now from the company's website disclaimer

http://www.fnp.com/fnp/faces/jsp/shippingdisclaimer.jspbr...

The site FERNS N PETALS is completely a fraud site - cheating its customers.

I have placed an order for 1kG ICED Dark Chocolate cake after sorting its availability by locationat Korba and paid the full amount.

The cake was delivered after 7.00pm and the cake delivered was 1/2kG normal cream cake(not iced, no dark chocolate).

When contacted customer care of Ferns N Petals they have informed that...

A Order of a bunch of flower and cake was placed online in www.fnp.com on the 15th of Nov 2010.The web payment was not succussuful as the option was not available in the web site. A representative from ferns and petals called me up on my number stating he will place the order.
I opted for payment on conditions stating the delivery of the package will be on the 16th of Nov 200 before 1200 hours.The address was given and confirmed the...

To whomsoever this may concern,

I am based in Tamil Nadu and I had placed an order for a cake to be delivered to Kolkatta through the phone after viewing the FERNS AND PETALS website which is:
http://www.fnp.com/fnp/faces/tiles/catalogue.jsp?catalogueID=2& on 11-10-10 . The product goes by theSeller Code: XP40
to be delivered before 9.00
p.m. the...

I had ordered an item online called ‘Celebration at Midnight’ from Ferns & Petals on 22/7/2010. My order reference no. is[protected]. As per their website, the said item contains the following:
1) A bunch of 10 red roses.
2) A 50 gms. Chocolate cake.
3) A bottle of branded red wine.

As commitment, the item was delivered at right time and to right place but I was surprised to see that the wine bottle,...

I had placed order no.[protected] on 30th August for delivery of flowers on the occasion of Birthday but not delivery same day as per order.


I wrote to them emails - but no replies.

their phone are not reachable anymore.

They have cheated me and I do not know how many customers.

They are a total fraud and noone should do any dealing with them...

Order Reference Number :[protected] Order Date : Jul 26, 2010

Ferns and Petals is a online foral site who delivery bouquet on request. On July26th I placed an order to send a bouquet to my mother for Parents Day. As per Ferns and Petals delivey happens b/w 9.00 am to 7.00 pm at the residence address. I waited till 9.3.0pm & than called my mother to wise her. But till than she has not recd the bouquet. It was very...

Hi,

Subject line: Not delivering what they took the money for; forced me to choose from what they were offering me over the PHONE; eventually not delivery anything as the delivery time window (which they never informed me about) was close.

1. I placed an order for a bunch of rose flowers and a perfume 'cool water for men' on 22nd July eve through my friend's credit card. The order no:[protected].br...

Dear Sir / Madam,

This is Dinesh Anand working as Manager Sales in one of the biggest MNC in India today.I had booked an order with an online company "Ferns And Petals" for a Birthday Surprise Gift for my relative in Gurgaon City on June 27.The order was to be delivered on July 15 2010 at 11 pm.

The Company took both Order Charges and Extra Time Delivery Charges for the order which I duely paid. But...

Hi
This is to lodge a complaint against Ferns and Petals. I had ordered a nice designer arrangement of flowers fro my husband on his birthday.
The webiste link - (http://www.fnp.in/fnp/product/y/--pI~7733-clI~2-cI~1021-pCI~1001-/Best-Sellers-...⇄
The site said "Special Description: 8 red carnations in A fish bowl with red jelly/ red crystals and white stones."
Well, there...

The company is making money through false claims .Pkz never trust them for sending flowers /gifts to other city. As either they will send some different item or will not deliver it all.
There customer care is all bull .
I have ordered AN_001 product code and the one which was delivered was some really pathetic roadside bouquet(Image Attached) There order no was not mentioned in the receipt.
Email escalated to the manger...

I see that lot of complaints similar to mine has been lodged but no action has been taken yet. I ordered a bouqet for Rs.499/- on Oct 10th 2009 for my husband on the for our anniversary. Order no.[protected] and[protected]. However, it just never got delivered. I had also forwarded my bank statement to the accounts department clearly showing the evidence of payment made. If there is a problem in their payment gateway, they need to sort it...

FernsnPetals ( Ferns n Petals) started with a good name but are now crooks misusing their reputation that is fast dwindling - bad service and poor quality cannot be hidden for long.

They charged me the full amount through their 3rd party payment gateway - never delivered the product and even after emails to them for months did not refund the money - they put the blame of CC Avenue their payment gateway - that confirmed that...

Hi,

I placed an order with ferns and petals on 13th Feb, 2009.
My order number is[protected].
I had to get flowers delivered @ mumbai on Valentines Day on 14th Feb 2009.
I was guaranteed that my flowers will be delivered on 14th Feb 2009.
But my flowers did not get delivered.
Also, there was no communication from Ferns and Petals in this regard,
It caused a lot of mental agony as I...