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Ferns N Petals Complaints & Reviews

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Last updated Aug 15, 2024
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Ferns N Petals reviews & complaints page 6

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V
Vijayalakshmi Gajulapalli
Aug 19, 2022
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Order not delivered, request for refund

I have ordered a product and it has not been delivered saying out of stock. It is more than 10 days now and there was no proper response from the FNP customer support. Order No: 36455318...
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R
rajesh mvvn
from Rajgarh, Madhya Pradesh
Aug 14, 2022
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Product is not delivered and claimed as delivered.No proper response from site

Order ID #36742547
Sub Order ID. #[protected] dt 10.08.2022, 08:56 PM

Supposed to deliver on 13.08.2022

Site is showing delivered on date but the product is not yet delivered.
There is no proper response from site though query raised.
How to take up the irresponsible behavior about this site .

Also how to recover my lost money

Rajesh
[protected]...
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K
kalpesh6641
Aug 13, 2022
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Missing product and Damaged Products

First time ordered Rakhi's online thinking it will be delivered on time but on site it showed it will be delivered within week but it took 2 weeks to be delivered. Apart from that one order did not came but shows as delivered and other 2 were damaged and wrong orders. Not sure even the customer service is not that great. They close the tickets without informing why they closed it. Not sure what to do on the same... :(...
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K
Kartikay089
Aug 11, 2022
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Sneh Golden Beads Mauli Rakhi and Gulab Kaju Katli

The Kaju katli that arrived with this order only had 1 piece. On the website it says 4 pieces. Where did 3 pieces went missing. On such good occassion of raksha bandhan this is only a good behvaiour.

My order number is: Order ID #36492143...
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Extra Cost for timely delivery but not delivered, customer case numbers does not connect...
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J
jassa28
from Delhi, Delhi
Aug 11, 2022
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Wrong product delivered and charged money from recipient

Address: India/Kuwait

It is stated that I booked Rakhis on July 27, 2022 (Order No. #[protected] to be delivered to Kuwait. When the order was delivered, the items delivered were not that I paid for. The Rakhis were of very cheap quality.

Secondly, the delivery person charged money (INR 700.00) from the recipient. When I complained to FnP, they just told me to provide the receipt of the paid money (so-called custom charges) so that it may be refunded....
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D
D_Dogra
from Datia, Madhya Pradesh
Aug 11, 2022
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Rakhi and sweets

Address: Datia, Madhya Pradesh

I've ordered Rakhi and sweets which was suppose to be delivered on 10th August. When I tried to track it, only thing it shows is Prohibited area-entry restricted for delivery we have also mentioned our contact no. but still we didn't received any call from service centre or from the delivary man . I tried to contact every contact number mentioned on fern and petals Website but no response from anywhere.
I want that this problem to...
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B
bubunRNR
from Kolkata, West Bengal
Aug 11, 2022
Aug 12, 2022
This thread was updated on Aug 12, 2022
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Rakhi and Birthday Cake Not delivered

I booked 3 Rakhis and a Birthday cake yesterday 10th of August 2022, from Fern and Petals vide Order ID #36727319. The order was supposed to be delivered by yesterday itself that is 10-Aug-2022 to Mr.Tabish Zia of Pilibhit (262001)

However I got a notification on my mobile app yesterday night that the delivery was attempted but nobody was found.

Curious I called the receiving party my Brother Tabish Zia and confirmed...
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S
Shikha 7
from Chandigarh, Chandigarh
Aug 11, 2022
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Rakhi not delivered

Website: Ferns and petals

I am highly disgusted with fNP. My order is not delivered yet and it’s
showing that it’s delivered.it was to be delivered on 8th August. I am tired of following up since last three days
but no progress....
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S
Shella Talwar
Aug 10, 2022
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Regarding Rakhi order

Address: 2a , Ramasamy layout, venktapuram cbe -641026

Sir / mam
Ten days back we placed order with fern and petal Rakhi . Order no is 35932621. You company was supposed to deliver it on 9th august . Today is 10. Tomorrow is rakhi . Till I didn’t receive my order. When I tried to check on your website and app it’s showing items photos but no other details. I couldn’t able to track . I raided query with help desk but till now no solution. I tried customer care also but I heard only...
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M
Mohinee29
from Ranchi, Jharkhand
Aug 10, 2022
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My order is missing

I had ordered rakhi on 6th august for delivery in DELHI and the estimated delivery was on 7th august .On 7th august it showed that its out for delivery but no attempt was made for delivery and they are lying on customer care complain that delivery was attempted and today is 10th of august and till now my order is missing. I have already paid for my order and till now its not delivered and it does not tell me also that where my order . I tried...
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A
Aakancha19
from Lucknow, Uttar Pradesh
Aug 9, 2022
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Not delivered on committed time

I have placed an order for Rakhi on 2nd aug and chosen a date of 7aug for delivery with Order ID #36248619
Sub Order ID. #[protected]
when I called customer care they started telling me that blue dart doesn’t deliver on Sunday. Now it’s Tuesday and still my order is not been delivered, and they are replying me saying we

Dear Aakancha,

We deeply regret the disappointing experience you had with...
+1 photos
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R
rovy200710
Aug 9, 2022
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Cake Delivery not fulfilled

I had booked a cake delivery from fern and patels application for 8th Aug, i paid inr 49 extra for express delivery, later on 8th aug, i was informed they can’t deliver the cake by 3 pm due to no power supply and cake will be delivered by 6 pm. Cake was not delivered by 6 pm and i raised several queries through mobile app and even over phone, but got no response, about 7:25 pm i got message that delivery attempt failed, by the delivery...
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D
DN Nanda
Aug 8, 2022
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Deliver of my International order 35868459

Dear all,
This is with reference to the above order that I had placed this order on 23.07.22 which is supposed to be delivered on 29.07.22.But even after several one-sided communication through mail and calls my order is not yet delivered.
I must tell you that i called Ferns N Petals customer care no:[protected] number of times till today and everybody told me that it will be delivered soon .On 30th July i got a mail from Ferns...
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Dear all,

Have ordered gift no. 36189723, estimated delivery date was 3rd August, till now not reached the recepient. No proper updates from the company, have a doubt on this company...
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V
vishacon
from Ghaziabad, Uttar Pradesh
Aug 3, 2022
Aug 3, 2022
This thread was updated on Aug 3, 2022
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Pathetic service at The Pavilion wedding venue of Ferns n Petals

Address: New Delhi

We booked FnP's wedding venue "The Pavilion" on July 6 at Delhi. What we were shown and what we were given on the day of the wedding were totally different.

1. AC not working
2. Water bootles scarcity
3. Food was not served till 11:00 p.m. even after guests arrived.
4. Caterer Mr. Varun was so rude to help.
5. Forced to pay Rs. 50k for ordering 20 extra plates at 3 am.
6. Water denied at the...
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R
Razia123
from Hyderabad, Andhra Pradesh
Aug 2, 2022
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Rotten Cake Delivered

I've ordered a birthday cake on 19th July to be delivered to USA on 22nd evening. I got the UPS tracker ID and and upon checking on 22nd morning it showed delayed. Followed up with FNP customer service but to no response. I got a promotional call and when checked he said that he will connect me to customer support which never happened.

23/07 - UPS shows delivery delayed and FNP updated wrong status as delivery attempted. I...
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S
sanskriti garg
Jul 28, 2022
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I want full refund

I have ordered cake with rose and then i have not received rose and cake was also different .. my all celebration spoiled with fnp . Now i have contacted customer service but they are not giving me full refund .. so please issue full refund of my order...
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V
Vyshak Urs
Jul 23, 2022
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Broken glass vase

Address: 560086
Website: fnp.com

Ordered vase with flowers for my cousins birthday but recieved a broken glass...it was delivered by couple who were very unprofessional the ordered item wwas not even packed properly..tried to contact FNP customer care from past one week but not a very good response it seems their way of work is unprofessional and scam...just lied to me saying tat I would b getting redeliver instead of refund within a day its been 2 days I haven't recieved...
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B
Brahmini Yadav
Jul 23, 2022
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Payment confirmation

I have placed an order from ferns n petals, payment debited from my phone pe but order was not confirmed...
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