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Ferns N Petals Complaints & Reviews

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Last updated Aug 15, 2024
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Ferns N Petals reviews & complaints page 8

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A
Advocate Saurabh Dubey
Mar 21, 2022
Jul 9, 2022
This thread was updated on Jul 9, 2022
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Received Gift From Unknown Sender

Address: FNP ESTATES, ASHRAM MARG, SULTANPUR MANDI ROAD, GADAIPUR, CHHATARPUR FARMS, DLF FARMS, NEW DELHI, DELHI - 110030

Today My sister received a gift in her hostel from some unknown sender. This was delivered by Bluedart and was ordered from Ferns N Petals company. This made us worry about the security of her. How can a sender without feeding proper name and address of His/her can order something which can affect the privacy of a person?

When we called to customer care they responded with having no information about the sender. They denied...
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D
Dipesh chhetri
Mar 21, 2022
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Refund against undelivered cake not processed

Address: hyderabad,telangana

A cake was ordered from FNP website on 16/03/2022 which was undelivered on the proposed delivery date. in spite of complaints and requests the cake was undelivered that day and they are imposing the delivery of cake on 17/03/2022 morning which i denied as my purpose of cake was already completed.
i requested for refund but they denied for the same.
Please help!!!...
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G
gowthami 623
Mar 20, 2022
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Regarding Order

I have placed an order on 16 th march to USA and still it has not been delivered. The Team is not that active and responding to us. So much irresponsible team. The order is to be delivered at 18th of march and not done. I am following up daily with from from three days but there is not exact status coming from the team. Too worst team and making us to trouble a lot. I need an immediate answer to this....
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Address: India Wide

19/3/2022

I ordered flowers for my mum's birthday and was hugely disappointed with the appalling quality of product delivered and poor customer service - I have felt cheated as the product neither met the expectation not delivered a much wanted birthday experience for my aged mother.

This company was also not accountable to it's pathetic service and sort the issue and kept dragging resolution by suggesting an...
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A
Answers
Mar 15, 2022
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Money transferred

They just do not want to pay the money back all they are saying is money is not transferred but my bank clearly shows the transaction
Requested for beneficiary details but till date I have not received them
They do not know how to handle their customers
Without checking on the complaint they are closing the ticket without a solution
Then you will find different people responding without checking the history...
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A
archer2005
Mar 13, 2022
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Poor Quality flowers : Order id 33039082

Address: FNP Estates, Ashram Marg, Sultanpur Mandi Road, Gadaipur, Chhatarpur Farms, DLF Farms, New Delhi, Delhi 110030

Ordered 'Lilies and Roses Extravaganza' comprising of 8 lilies, 20 pink roses, 15 white roses.
4 of the lilies are old and dying, 5 of the pink flowers are old.
Pl refund my money...
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Mar 12, 2022
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Money transfer

I booked an order in march which said there was a failure with the money transaction but in my bank the transaction already took place and there is a reference as well which I shared with ferns and petals
My bank requested for beneficiary details from ferns and petals and statement with logo which ferns and petals kept denying to provide as they believe that transaction didn't take place . But clearly in my bank transaction it shows...
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L
Litarocks
Mar 10, 2022
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Product delivery not done

Address: Ferns and petals, kadugodi, whitefield Bangalore

My order no [protected] which was placed on 13th Feb and delivery was attempted but not delivered. Even with repeated complaints i have not received it neither did i get a refund for this. If I don't receive my refund I'll place a complaint to consumer court on the services of ferns and petals. Look into this and address it immediately...
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S
Sramaran
from Chennai, Tamil Nadu
Mar 9, 2022
Mar 9, 2022
This thread was updated on Mar 9, 2022
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No promising delivery vendors and no customer friendly policies

Address: Madhanandhapuram

Ferns N Petals should select the vendors PROPERLY who can take orders to deliver on time.
No customer friendly policies with Ferns N Petals if the order is not delivered on time.
Complete money waste....
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V
venkat ramakrishnan
Mar 8, 2022
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Booked a gift on 8 th March

Booked a gift on 8 th March got a message the product is delivered I didn’t receive the product at all when I called the delivery guy it says number doesn’t exist it’s a fraud thing called customer care 5 times no proper reply checking checking same updates. I have paid 1000 rs and no reply yet....
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N
nishaasharmaa87
from Noida, Uttar Pradesh
Mar 8, 2022
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Delivery of Product

I am a frequent customer of fnp and always select express deluvery for my orders, however today i have faced a very bad experience frm fnp..due to some technical issue the express delivery was not selected and the order weng for normal delivery, i contacted fnp team for the correction and they assured me that it will be deliverd before 6 p.m, i called again at 5.30 but got bery rude response from the executive over phone. also there wa some...
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E
Encyclopedia3333
Mar 8, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
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Scam Company / Looting money

I ordered a Rasmalai cake for a friends birthday worth 1549 whrein I got a discount and paid 1359. But the cake I received was a disaster and I was so embarrassed in front of my friends. They are selling their cake as rasmalai and they are charging hugh for the same thats why I ordered but there was not even a single peice of rasmalai inside the cake only there were few peaces on the top as a decoration. Even If I accept the fact that this...
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C
Ch_rishti
Mar 3, 2022
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Amount not refunded for double payment

I had placed an order with fnp[protected] and after the payment was complete from my end I received a message stating payment failed and order not confirmed. I tried payment again and in second attempt the payment was successful and order got placed. Money got deducted twice from my account for the same order. I called the fnp customer care and shared them the details of the double payment and they asked me to raise a complaint and the money...
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A
Akansha Dimri
from Chennai, Tamil Nadu
Feb 27, 2022
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Order cancelled refund not issued

Hello,
I had placed an order with ferns and petals.

Order I'd 32089517

Which I asked then to delay by one day. They agreed to this but I did not receive any call and they did not update on the order. After this they just wrote this and did not refund my money till now and are not refunding,
'Since the order had perishable product, we are really sorry that re-delivery in this case will not be possible....
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A
alokmuz
Feb 21, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
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Wrong product delivered

Hi,
I paid premium price for cake but got a cheap roadside cake also i was about to get message card that also didnot got it.fnp guys are doing scam.I need Refund.
Thanks...
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Order Id: 32272940
Sender's mail id: [protected]@gmail.com
I have ordered a box of love u chocolate & brownies. It was expected in 16th February but I still haven't got it. The company is not even contacting me for my courier. They haven't even given a number so that I can call and know the status of my courier. The customer service of this app is horrible. I don't want to continue my order I just want my money back. I...
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J
Juslin Thomas
Feb 16, 2022
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Defective product received

Address: Mira Road

Order no: 32411256
Date ordered: 15/02/22
received on: 16/02/22 (morning)

I had ordered a magic mirror but I received a defective product and it even looked dirty, I tired to return or replace the product but I couldn't find an option as such in the website.
Its really embarrassing, as its a gift and you send a defective product.
Please resolve my problem, I want the product to be replaced or I want...
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C
Colleen Sahni
Feb 16, 2022
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Poor arrangement

The arrangement was poor, I ordered a beautiful vase of orchids .. sadly SIX orchids tied with SCOTCH TAPE, were just pushed into a glass vase and delivered.. no decent arrangement.. the presentation was pathetic.
Is that what I paid 1578 for ??

MOST DISAPPOINTED...
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N
Nasser Sharkawi
Feb 15, 2022
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Incorrect delivery confirmation

Hi,
This is regarding Dubai branch
I placed order no. 1242104 yesterday Monday 14th Feb. to be delivered today Tuesday 15th.
The delivery man sent me SMS confirm deliver + receive the order but it was not.
That confirmation was incorrect.
This is not the first time same issue happen to receive incorrect SMS confirmation and hence I decided to stop dealing with your branch in UAE
My email address...
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Hello,

I have no clue how they are operating but there is something seriously
going wrong in their company.
1. Their website has a glitch which shows a different date while you select
your delivery date.
2. They don't deliver gifts on time.
3. There is no resolution for the complaints I put in
4. They don't reply back with a relevant answer and neither do they provide follow ups on...
+3 photos
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