Ferns N Petals Complaints & Reviews

Its been 24hrs but still my gift is not delivered..very disappointed by the service...

I ordered a surprise gift arrangement from ferns and petals at 9 30 am .right now it is 9 pm and my pacakge is not yet deleivered...

I have ordered personalised cushion for my fiancee. There was wrong photo on the cushion and I was so embarrassed infront of him . This is highly unprofessional. I am never ordering again from fnp and also make sure none of my family and friends do. iGP is much better and dedicated to customers....

I have placed order of cake on 11th feb and wanted it on 13th feb. But when i came for pickup of my cake the cake was not ready they have not started to make it. I have waited for log 50min than i got my cake but then also cake was totally different from the one that i order it was like reel vs real situation. I told that cake is totally different the staff on shop was also know that cake is different they were telling we will give you the...

I have ordered for home decoration ..this guys didn't arrived and making fool to customer ..i have put 2000 rupees and I need that back...

I received a gift without sender details. I called customer care, but they mentioned like sender name and mobile number is same as yours. Other than this they are not sharing any details of sender, which I want. As this is very risky situation as sender is aware of my address as well.I need more details about this sender.Please help....

I had order this today i want cancel my order immed agent did not talk to me proeperly on call was not ready to listen to my call
[protected] order number...

I have ordered a flower plant that's needs to be delivered by 9th Feb between morning 10AM-12PM but even after multiple time chasing to customer case I received a different kind of excuses for not delivering the product and after 3 days I received a call from the manager for refund. It is the service you are providing. If you are not able to deliver in 72hours then why you are guaranteeing same-day delivery. I need justification and action...

I had ordered a wall clock. On receiving it, it was found that it was not finished properly. And after two days the sticker of Radha-Krishna started to peel off. Every time on filing a complaint the customer care issues a ticket and then close it without giving any possible solution. The most fraudulent site one will find on the net. NEVER EVER ORDER FROM THEM....

Frauds and cheaters!!. They promise you refund and then they say they cannot refund. Absolute Rubbish ! Money making useless people ! I am not going to let this matter go easily. Ticket no.[protected]. Order no. [protected]-02. Where is my refund you cheaters ???!!...

It's my Son's b'day celebration today at 12 midnight. I order a Chocolate Truffle half kg cake, 2 sparkle candles and 2 party poppers. The cake I received is of very poor make quality. They didn't deliver the candles.
I kept raising complaints for about 3 hours from their website but no one responded. On the contrary, by mistake one order got added to shopping kart while I was sending reminder for the complaint...

When I was placing the order on 4th of February, the product was showing the price of 799 Rs., which I had to canc due to some reason. And I had to pay 899 Rs. on placing the order on 6th of February. Another thing is, the product should be delivered by 8th of February as shown in my order details, but I still haven't received it, due to which, we had to cancel the plan to visit my sister to gift her. It is very disappointing for me. The...

I had placed a order in the morning for same day delivery for today but they didn’t delivered the product and the delivery guy saying is phn is damaged and i returned to my home & i can’t help you.They have taken my money and now they are not delivering the order. Kindly take action against them and i want my money back...

Order Id: 31883525

This is regarding my order. I would like to share that my experience with ferns and petals has been the worst for me. Being overseas, ordering from ferns and petals for congratulating my friend on her wedding has been my biggest mistake.

My order was one day delivery on the 3rd February (I paid extra for delivery) but it was not delivered on 3rd February. The order was delivered next day but...

Boquet doesn't reach even on slot timing with which I had to take alternative to greet my higher official with boquet..very insulting as I got delayed meeting d higher official due to d delay caused by ferns n petals...at any case I want refund...worst experience with ferns n petals....

This is regarding my order 31830451, it’s for your information that this order ( cake & flowers) has not been delivered today even after several complaints to your customer care . This is really silly excuses given by them that recipient didn’t attend call.. what does it mean? The person has not visited at address physically. My mother is an old lady who never goes out . Why your representative has not visited physically ? The other gift...

I have ordered the product through fnp application on 1st of feb 2022 to get it delivered on 2nd feb 2022. And while ordering also paid 19rs extra convenience fee for getting the early delivery.
When the product was not getting delivered on time and no information or communication from the site, i tried connecting the customer care and check the status of the product. Instead of explaining the situation he started being so irresponsible...

Order was placed for 24 Roses bouquet along with add-ons ..IFernNpetals charged for 24 Roses bouquet .. But they delivered an ordinary 12 Roses simple bouquet without any fillers ... Highly condemnable job .. Not reliable they are .. I will not recommend it to anybody ..
Spoiled all our excitement to send gift to my loving ones .. it all created bad mood ..
We condemn FernsNpetals over all ..
Attaching pic of the bouquet...

Order #31321200 was placed on 13th Jan. 2022, for delivery on 14 Jan. 2022. Order consisted of 2 items, Sub Order[protected] & Sub Order[protected], both to be delivered to same address & pincode in Indore.
Sub Order[protected] was delivered on 14 Jan 2022.
Sub Order[protected] has not been delivered so far.
Company is not responding to 2 emails asking for refund.

My contact details:
[protected]@yahoo.combr...

Hi,
This may be a small concern for you but a big deal to me.
I once sent a gift to someone and that person died a year and month back and ferns and petals still sending me reminders to me send another gift.
I have called them 5 times and everytime they confirmed that its gonna stop.
Now i just wanna know there process of sending gifts to hell or heaven.
Because they are not taking my words that the person...