First Flight Couriers Complaints & Reviews

I have sent important documents from Chennai to Bangalore on 12th November and till now it is with status of “Pending” with reason of “Address Insufficient”. Consignment number is C991B1618212
Three days back (Monday – 16th Nov) I had called up Bangalore contact number ([protected]) to give them correct address and provide clarity on address, given them contact mobile numbers and mentioned the importance...

The worst courier service i have ever experienced. I sent a courier from Bangalore to Kerala on 7 th of November 2015. Expected delivery was 9 th . After 3 or 4 days as i was not getting any response i contacted their customer care, no one is aware of the details and where it is. they are simply checking web tracking and saying it is in transit which we can also check without their help. i tried calling everyday to ask about the courier . ...

On August 18th, I went to one of the FirstFlight office located in Huskur gate, Electronic city, Bangalore. I wanted to ship a material to Rajasthan, India. They accepted the shipment, but I was charged Rs.2400/- for the same. The weight of the item was around 11 KG. Later I got to know that, I was exorbitantly overcharged for the courier. Many mails to the concerned people didn't help. Finally they started replying un-ethically & arrogantly....

I have sent a product from fight courier services located in Amravati, Maharashtra on 6 November 2015 from Amravati to haridwar ( Uttarakhand). Rather than delivering my product on given address they had just kept on there warehouse since 12november 2015 in haridwar. Please help me so that same problem is not face by other people of our country from first flight courier....

Dear sir
Kindly ref the below mail for order confirmation

Thank you for your order on FirstCry.com. Your Order No . 2449037OI537A8257 has been shipped via FIRST FLIGHT.

Details of this shipment as below:

Shipment AWB Number: F991Q2835536
Estimated Delivery Date:[protected]

i called so many to the first flight courier service, some time switched off and not answer...

Dear Team,

I have been highly dissatisfied by the services provided by First Flight!

My Consignment (Tracking Number: B991Z6528341) was given from Mumbai on 1st October, 2015. It was supposed to be delivered to Bareilly, UP latest by 10th October, 2015. Your tracking service shows it to be delivered on 8th October 2015 at 14:00:00 hrs (Find attached the screenshot of the same). However, I didn't receive...

I dispatch the item on 12th Nov and still the product is not delivered and moreover it is not updated in the system so that we can track the product easily. when i called to the care on which the number provided is switched OFF and i drop a mail also no any revert till now....

Dear Sir/maa'm, i am customer and my consignment no. is P991M0266714 . in tracking system it is showing that is has arrived at destination on 11th November but till now it has not reached to me and today is 13th nov. first flight is keeping our stuff with then more then 24 hours and when i am calling to cutomer care - by name priya and she has not given proper response to me moreover she kept me on hold for half an hour . I need...

Dear team,

Its utter nonsense. You people not responding on mail. Customer service is pathetic... Its really worst dealing with such shameless people. I am not sure where the hell are my parcels. Why you people are not delivering it.


I would really raise a complain in consumer court and sui you bunch of.

I call delhi head office.. They say call dehradun office. They dont pick up phone.....

I have booked a courier having docket no. k[protected], more than 10 days are over but still the package is not delivered. no one is responding correctly and no one even the regional office is not picking phone calls. Please do take a strict action against them....

I shipped expensive biscuits boxes and some mixture packets for diwali to my parents. Yesterday when they received they did not get any mixture packets inside there at all and also buscuits packets were opened by someone and stuck with cellotape again. i payed 500 for shipping and the worth of item i shipped in it was rupees 800 . After spending so much of money on this and getting so much of destructive items it was very disappointing. I...

My parents have sent me courier of edibles on occasion of diwali from vadodara gujarat. Date:7/11/2015 It was promised that courier will reach at destination by 9/11/2015 at hinjewadi, pune. But i did not receive it till date(12/11/2015). I have tried contacting company but no one answers the call. Docket number : g991b0403357 Even if I receive my courier now edible would have been spoiled completely. Company service is very poor. customer...

Non-delivery of an important Diwali courier. This despite their online tracking system shows "out on delivery" status since 9th November and today is 12th.

Also all their numbers are not working or not responded with where I have been trying since morning of 10th Nov.On top of it when I got connected to the delivery office personnel he was rude and was simply stating that it will be delivered tomorrow disconnecting...

On 2nd Nov, 2015 my friend sent a surprise gift to me from Hyderabad to Chennai, at my residential address. Starting from 6th November, because the items sent were perishable in nature (i.e. food items), my friend upon knowing that the courier had reached Chennai, started enquiring First Flight Courier's customer care about the status. Their customer support would either not be available, or show that my address was insufficient for the...

Hi, Have sent a courier on 5th November and I was informed that it will be delivered by 8th November. Till date the only status available is that "Its dispatched on 6th November from Bangalore" but no one is ready to comment if it is been lost, stolen, misplaced, etc. I do not care when have to sent it. All I care is it has still not reached the place it is supposed to reach. Request your urgent action on the same along with...

People opt for courier service instead of government's postal service, for speedy delivery. However, in my case not only was the delivery late, but their customer care was also much worse. SMS tracking service does not work. Response received that service is not available. No response to my email requesting status of delivery. Customer support contact numbers do not get connected. When you do get connected they are rude and do not bother...

This man at first flight shop at chandivali, opposite boomerang, mumbai, Maharashtra is very bad at service.I booked an urgent courier with them and paid 4800 to them on 4th November.so that I cud reach on 7th November to the destination as said by them.But what came as a surprise to me is when I tracked the courier it got dispatched only on 6th..It was supposed to reach by 6th or max 7th as said by them.They are just looting the people claiming...

I have never had such poor experience with other courier service providers.

I was supposed to receive my study materials via courier on 6th November. The consignment number is P[protected]. On checking the status on 6th, it showed that it was out for delivery. But to my surprise, I never received any call from any delivery boy asking for my address. Yesterday, again on 6th according to the last update, it showed that "House...

Loss of parcel TRACKING NO- J991M3644370 Dated- 12/10/2015 Booked from - Allahabad for Pune is untraceable till date the consignment contained 2 suits (female) amounting to rupees 1400/- in respect of Col.Raman Malik Despite our visit and verbal conversation with the head office of Allahabad no action has been initiated so far. Written complaint along with the cosigner copy has been submitted to the office. You are requested to...

Hi I am Alok Deora[protected] from Greater noida, U.P. I am expecting a courier today vide receipt no O991Q2246234. Hence i received a call from one of your delivery boy (Don't know his name) for address confirmation on my mobile. Though I am in a meeting. He directly asked the address in very arrogant and insulting manner.His attitude is so disturbing, that I didn't confirm him the address. I request First flight to hire some...