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First Flight Couriers Customer Care
First Flight Couriers Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
3009
COMPLAINTS

First Flight Couriers Customer Care

First Flight Couriers Ltd.

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Address
D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India - 221010
Landmarks:Opp. to Shaheed Udyan Singh Park

Customer Care Phone Numbers and Contacts

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+91 16 1394 4444  [Ludhiana]
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+91 36 1260 8547  [Guwahati]
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+91 17 2394 4444  [Chandigarh]
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+91 36 1251 6152  [Guwahati]
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+91 79 3944 4444  [Ahmedabad]
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+91 65 7394 4444  [Jamshedpur]
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+91 22 3957 6666  [Corp. & Regd. Office]
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+91 80 3944 4444  [Bengaluru]
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+91 80 3379 9999  [Bengaluru]
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+91 40 3944 4444  [Hyderabad]
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Additional info
Corporate & Registered Office
G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803

Regional Head Offices
Ahmedabad
103/104, Premium House, Opp. to Gandhigram Railway Station, Off Ashram Road, Ahmedabad 380006
Tel: +91 79 3944 4444
Fax: +91 79 3983 5384

Bengaluru
89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017
Tel:
+91 80 3379 9999
+91 80 3944 4444
Fax: +91 80 3058 5655

Chandigarh
Plot No. 406-A Phase II, Ind. Area, Chandigarh
Tel: +91 17 2394 4444
Fax: +91 17 2301 7715

Chennai
IA, IC, Century Plaza, 560-562, Anna Salai, Chennai 600018
Tel:
+91 44 4202 7788
+91 44 3379 9999
Fax: +91 44 2432 8882

Delhi
408, Vishal Bhavan, 95 Nehru Place, New Delhi 110019
Tel:
+91 11 3093 6666
+91 11 3944 4444
Fax: +91 11 3094 6026

Gurgaon
First Flight Couriers Ltd., Plot No. 895, Udyog Vihar, Phase-1, Gurgaon
Tel: +91 12 4394 4444

Guwahati
Piali Phukan Road, Rehabari, Guwahati
Tel:
+91 36 1260 8547
+91 36 1251 6152

Hyderabad
1-8-869, Sanjar Plaza, 2nd and 3rd Floor, Prakash Nagar, Begumpet, Hyderabad 500016
Tel: +91 40 3944 4444
Fax: +91 40 3913 1222

Indore
G-1, Radhakrishna Complex, Opp MPFC, Getha Bhawan Square, A.B. Road, Indore 452001
Tel: +91 73 1394 4444
Fax: +91 73 1307 1073

Jaipur
309, Shalimar Complex, Church Lane, M.I. Rd., Jaipur 302001
Tel: +91 14 1394 4444

Jamshedpur
76-B, 4th Floor, Shreeji Archade, Pennar Road, Sakchi, Jamshedpur
Tel: +91 65 7394 4444
Fax: +91 65 7304 8892

Kochi
XL/986, T.D. Rd., Cochin 682011
Tel:
+91 48 4394 4444
+91 48 4308 6666
Fax: +91 48 4301 6587

Kolkata
CD89, Sector 1, Salt Lake, Kolkota 700064
Tel: +91 33 3944 4444
Fax: +91 33 3026 1761

Lucknow
Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow 226016
Tel: +91 52 2394 4444
Fax: +91 52 2398 1642

Ludhiana
1-2-3-4, 2nd Floor, Jandu Tower, Miller Ganj, G.T. Rd., Ludhiana 141003
Tel: +91 16 1394 4444
Fax: +91 16 1306 7699

Mumbai
Klick Nixon Estate, Millennium Caribonum Bldg., Sakivihar Road, Chandivli, Andheri (E), Mumbai 400072
Tel: +91 22 3954 6666
Fax: +91 22 3950 6016

Noida
B-116, Sector 2, Noida
Tel: +91 12 0394 4444
Fax: +91 12 0336 8902

Pune
427/8, Gultekdi Industrial Estate, Opp. Chandrashekhar Agashe College, Near Prabhat Printing Press, Pune 411037
Tel: +91 20 3944 4444
Fax: +91 20 3058 6384

Salem
N.S.S. Building, 1st Floor Door No 19/2 AB, Gandhinager, Behind Chennai Silks, Annapuram, Salem 636004
Tel:
+91 42 7394 4444
+91 44 3379 9999
+91 42 7304 8224
Fax: +91 42 7246 9154

International Offices
Canada
FFCL Couriers Inc., 2960 Drew Road, Unit 157, Mississauga ON L4T 0A1, Canada
Tel: +1 905 673 9631

Kenya
First Flight Couriers (Africa) Ltd., Farm Auto Parts Complex, Next to Plaza 2000, Mombasa Road, Nairobi, Kenya, P.O. Box 41484-00100
Tel:
+254 20 651 002
+254 20 651 004
+254 20 650 177
+254 20 650 178
Fax: +254 20 650 327

Malaysia
First Flight Couriers SDN BBD (Johar Bahru) Malaysia, No. 29, Jalan Molek 1/29, Taman Molek, 81100, Johor Bahru, Johor, Malaysia
Tel: +60 7355 5290
Fax: +60 7353 5290

First Flight Couriers Sdn Bhd (Kuala Lumpur) Malaysia, No 117, Jalan PJS 11/2, Bandar Sunway, Subang Indah, 46000, Petaling Jaya, Selangor, Malaysia
Tel: +60 356 315 099
Fax: +60 356 363 099

Nepal
Gaushala Road, Near Kathmandu Airport, Kathmandu, Nepal
Tel: +977 1448 6239 & +977 1446 3142
Fax: +977 1446 3130

Oman
Towell Barwil Co. LLC, Barwil Unitor Ships Service, P.O. Box: 61 - Muttrah, P.C. 114, Oman
Tel:
+968 2481 0462
+968 2481 6570
Fax: +968 2481 7633
Mob: +968 9933 0271

Qatar
First Flight Couriers (Middle East) WLL, P.O. Box: 8681, Doha, Qatar
Tel: +974 4470 2300
Fax: +974 4444 2385

Singapore
First Flight Singapore Pte Ltd., Unit 203 A, 204 Sats Airfreight Terminal-1, Changi Airfreight Centre, Airport Cargo Road, Singapore 819461
Tel: +65 6542 1109
Fax: +65 6542 1832

United Arab Emirates
First Flight Couriers (Middle East) LLC, P.O. Box: 28859, Dubai, United Arab Emirates
Tel: +971 4262 7766
Fax: +971 4268 4800, +971 4266 7890
Abu Dhabi Branch:
Tel: +971 2677 3344
Fax: +971 2672 3369
Sharjah Branch:
Tel: +971 6555 7766
Fax: +971 6555 7767

United Kingdom
Head Office, First Flight Couriers Europe Ltd., Unit 3, Alice Way, Hounslow Business Park, Hounslow TW3 3UD
Tel: +44 20 8572 7766
Fax: +44 20 8572 7755

United States of America
Suite Number: 500, 42 West, 38th Street, NewYork 10018, United States of America
Tel: +1 212 382 1741
Fax: +1 212 997 0021

View More Information...

Customer satisfaction rating
2%
Complaints
3009
Pending
0
Resolved
73
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

First Flight Couriers Complaints & Reviews

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 Nidharshan Gowda
I booked a parcel with consignment no "MF0223455" at firstflight courier hub in manipal on 6/9/2013.it was from manipal to bangalore(myntra warehouse) ,the product was not delivered in two days as promised by the ffc ..after many followups, it was delivered on13/9/2013.wen i tried to confirm the delivery from myntra ware house ,they said they didn't recieve the parcel and asked me to provide the POD ..since then i am asking for the POD from firstflight couriers ,they aint responding.its been 18 days and im unsure of the delivery of product.and its a returned product for refunding,the return policy is valid only for 30 days...please take the necessary action

Complaint Status


[Sep 24, 2013] First Flight Couriers customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Postal & Delivery Services

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     veekeymoorthy
    I am surprised to note that a parcel containing important documents dispatched by me vide First Flight courier service under Consignment Note F991B00006026 on 13th Sept is yet to be received by the Consignee M/s. Sobha Developers Ltd Coimbatore, as of today. On tracking on their system I find that the parcel is lying in their Coimbatore office since 16th September. I do not know whether the said parcel has been misplaced or lost. The purpose of engaging the services of a courier service is defeated. I would request an immediate action to have the parcel located and delivered
    Complaint comments  Add a commentComplaint category Movement & Delivery

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       nehamay6
      My consignment MJ2662285 is with Wazirpur-Delhi center since yesterday. When I checked the status online, it says out for delivery and house locked so its pending But nobody came with the package to deliver , neither I got any call on my cell number for delivery. When I checked with Wazirpur office, the guy admitted that he had updated wrong info on site as he was not able to deliver yesterday and neither he is going to deliver today. Please take an action against that agent for updating wrong info on site and also insure that package gets delivered by today as it is very urgent. Looking for prompt action from your side
      Same status is been updated today again
      Complaint comments  Add a commentComplaint category Computers & Accessories

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         Shambhu18
        I don't understand the problems of this Courier Service. My family has been sent some gift from Rishikesh ( Uttarakhand) to Bangalore (Karnataka). Those are 11 items with insurance taken but I didn't received all 11 items. I have received 6 items and rest items missing :(. Is they are using missing items for theirs personal use ? We have complaint in Rishikesh Offer but no result seems coming yet. It has been over 23 days and Now they are playing with us to sending here & there ? I need to answer from this company that Why they did Insurance of all the items and charges? if they not willing to response why items is missing ? DETAILS POO: MW0330352 Thanks.
        Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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           aczoya
          Regret to come like this , but i am filing complaint on the ''first flight courier service '' office in ''Patiala-Punjab'' India (shop no. 13, new cloth market ,opp. share -Punjab-market ,phone no.[protected] , [protected],[protected] ,Patiala (Pb) -Pin-147001) . I am not able to receive my urgent courier even on repeated respects . The person of the office says '' The service is not available in your area '' when i said i would have picked myself if you could have informed me ''they usually say to all -your phone is not working '' -like this of lame excuses . This is very shameful that the urgent couriers are not being delivered and neither the consignee is contacted if they are not finding the address/or have some other issue . In the past also i could get my courier only after 10-15 days of arriving and following so many days . They do not attemt to inform at all that the courier has arrived -if they can not deliver then they can alteast inform so that the person can pick their urgent courier themselves. A courier having ref.no. QB0778257 , was booked from Mumbai on 28th August 2013 for Patiala(Pb) . The tracking says courier was arrived in Patiala on 31st August , but when i contacted on 2nd Sept, they are saying that the courier was sent back ,when i questioned why this was sent back , the person says -there is no service in Patiala ( How can consignment be booked if there is no service in the region ?? ) . The person did not bothered to even inform to me -so i could get it myself from the office . This is shear negligence as there are urgent courier . I have suffered badly as i could not get the courier in time . The persons in Patiala office are not delivering the consignment if is not nearby their office . This is very shameful . I request you to please intervene and instruct the concerned persons to do their job honestly so that public has not to suffer because of some ''irresponsible and fraudulent staff'' .The person in first flight office Patiala(Pb) are sending the consignment back even without attempting to deliver and even not contacting the persons''
          I hope i will get the response.
          Thanks,
          Chand Parkash ,
          I am absolutely agree with the comments .
          Complaint comments  Add a commentComplaint category Other

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             akash.ngpl09
            i shopped my semester books from flipkart.com on 8th aug under order no. OD[protected]. the products were shipped on the same date but the tracking id was not updated anytime.. under my complaint to flipkart.com, they reshipped those items on 22nd august but the tracking details were yet not updated. it has to be delivered within 2 days but its already 27th and i have not yet recieved my products. i dont have my books even when the sessional exams are at the door-step.

            First Flight Couriers — Still Not delivered in 20 days

            Hi,
            I am sriram.I bought an item in ebay and it was shipped the next day by the seller by first flight courier.But its been 20 days it was still not delivered.When called to their phone number it says the item is in far off area.
            Complaint comments  Add a commentComplaint category Movement & Delivery

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               shikha nigam sinha
              GOVERNMENT SHOULD TAKE A STRICT ACTION TO STOP THE FIRST FLIGHT COURIER SERVICE FOR CHEATING THEIR CUSTOMERS. Hi, I would like to inform you that ,I had sent a Rakhi from first flight courier from Ahmedabad to Jabalpur on 14 Aug 2013 on 16th Aug 2013 when I wanted to track the courier I tried several time but could not track as all its service providers like web tracking and sms tracking were failed.when I contacted to Ahmedabad dealer I was informed that the courier is already in Jabalpur .but when on 20th Aug 2013 the day of Raksha Bandhan my brother didnt get the courier I contacted Jabalpur office, a lady in the office told us to call after two hours then she will inform me if the courier has been sent to their office .After two hours I called her in her office for several time I think more than 2000 times I called her but every time either she didnot respond to the call or disconnect my call or disconnect after few microseconds of receiving the call so that I pay call charges as well. Now I just want to know what type of customer service it is ?.And this Raksha Bandhan my brother didnot get Rakhi it has really hurt my feelings. so I just want my total expenses back with interest from the first flight courier service.
              Complaint comments  Add a commentComplaint category Health & Beauty

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                First Flight Courier Service — not delivering pin kit

                 karthikpanicker
                sir I have opened an account in axis bank. welcome kit from the bank have been recieved on my address which was delivered...
                Complaint comments  Comments  (11)Complaint category Credit Cards

                 karthikpanicker
                sir I have opened an account an axis bank one month before and my debit card have been delivered to my address by bluedart courrier service in two days but the pin kit have not been delivered to my address by first flight. it is been dispatched to Bombay 3 to 4 times. I dont know what to do now they didnt just called me on my no. as it was also provided I am very much in a mess so please deliver it as soon as possible
                sincerely
                kartik madhu panicker

                First Flight — Wrongly Delivered

                We have Delivered a parcel from Haldwani to Gurgaon, the delivery agent delivered to Some other Company becuase of his carelessnes we have lost a very important document o[censored]s. the courier service did nothing
                Complaint comments  Add a commentComplaint category Credit Cards

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                  First Flight Courier — Not delivering the priority consignments itself

                   bose.selvan
                  They supposed deliver a priority consignment on Jul 20 2013. But till now (July 23 2013) the didn't delivered it. They...
                  Complaint comments  Comments  (10)Complaint category Movement & Delivery

                   ipsit68
                  Its an idiotic service. First Flight, the name itself promises the service to be fast as its through flight but this is a ridiculous one.. The courier was dispatched on 15th July,2013 and hasnt yet been delivered . They say it takes 2 days whereas they have taken more than 3days. Pls do not use this service for urgency coz they dont take any responsibility. DTDC and others are better.

                  firstflight courier service — delay in courier delivery

                  my courier no. B55178889 and B55178758 dispatched on 7th sep/11 are still in transit.it contains shopping coupons and if not delivered on time they will get expired.

                  First Flight Couriers Ltd. — negligence of courier department

                  i booked a consignment on 17th of september 2011 which was very urgent.The service man gave me delivery date which is 20th of sept.but that consignment wasn't received yet.so please take a necessary and ugrent action regarding this...
                  thank you
                  ankit agarwal

                  First flight courier Ltd., — Delay

                  We have couriered a consignment on 13/9/12 to various zone in Bangalore and as of 18/09/12 the courier has not been delivered to the said addresses, when we contacted the customer care there was no proper response and a solution to this. In regards to the delay we have gone through lots of pain and loss.

                  First Flight Courier Limited — Poor service

                  Dear,
                  I have booked one consignment from Noida to Hosur dated 21/05/2013. As per given slip the consignment is for Hosur but in company tracking system it is showing Agartala.
                  Can any body help me to get this consignment before 26/05/2013. This is very important for me to get before 26/05/2013

                  Please provide First Flight courier at Motihari contact number

                  Not received courier "C991Q3356939"

                  I have not received courier with "C991Q3356939". on website it is showing delivered, it is delivered at wrong address. No one is giving me update, i have sent many mails and also one complaint "251227"

                  irresponsible service

                  Worst service employes working there r complete uneducated & cheap communication skils using vulgur language for clients m totaly dissatisfied
                  Complaint comments  Add a commentComplaint category Other

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                     deal.leap
                    A consignment was dispatched on my name from delhi and was supposed to be delivered in ghaziabad.
                    It took them 6 days and it was delivered on the 6 th day after much argument.
                    The consignment was damaged to such an extent that it was not fir for use that too when it 80% was metalic.
                    this company does not have any professionalism and i infact how are they still in business, after giving such low standard service.

                    We should spread this message to as many people as possible so that they do not use first flight.
                    lets boycott first flight and spread the message to others also.
                    Complaint comments  Add a commentComplaint category Real Estate

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                       Ritukapoor707
                      Very Very bad experience with FirstFlight Courier..

                      I sent a courier to Vellore on 8th july... till today 12th July no clue.'

                      All phone nrs of Chennai are switched off Nrs are as follows

                      Vellore: [protected]
                      First flight Delhi :[protected] (They cannot help do not know chennai code and they are asking me)
                      Akhilesh Singh : [protected] (lady who tells me FF Delhi cannot do anything as is sent to chennai) and discnnects the phone.

                      I am still struggling. Never Never Never Use First Flight Couries

                      First Flight Courrier Services — Poor Services

                      Dear Sir

                      This is regarding my complaint which I already sent to FFCL regarding Services of FFCL Delhi.I want clarification on delay delivery (Like "SARAKARI DAAK")and mis-guidance to the consinee by FFCL staff, due to which I had to suffer lot, as the letter was urgeltly required. But due to negligence of your Branch in delhi, I had to sent my friend to their office at 8:00 pm personally to collected the same. But the FFCL staff people misbehaved with my friend and then agreed to deliver the packet after talking with me on Phone, but again they passed comment on my friend that feels him very bad. Such a big service provider like FFCL even not bother to take it seriously.

                      You are requested to kindly follow-up the same and ask him to clear the issue.

                      Thanks

                      Ajay
                      [protected]
                      New delhi

                      First Flight Couriers Ltd. — VERY BAD SERVICE

                      My brother send me a courier by first flight courier on 9/4/13.Docate no:-MP-0308450 from indore to jodhpur.
                      But till today (12/04/13) i have not receive my packet.

                      First Flight — service

                      worst service ever i see. i sent some item to my home. They told me with in 2 days it will reach. today is the forth day. still its did reach to my home. and worst part is i can't track my to my consignment. and and i[censored] are calling to customer care then its waste of time. they will not pick your call....
                      Complaint comments  Add a commentComplaint category Postal & Delivery Services

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                         balu_2903
                        Hi,

                        I am extremely disappointed with first flight service.
                        I asked them what is the adress attached for the airway bill number (w[protected], then their answer was
                        they donot know the adress, but it is delivered at somewhere else.

                        I have ordered a product( Nokia BH-103 Bluetooth Wireless Headset ) worth 1100 Rupees on Ebay.in which is delivered through first flight on 20-May-2013.

                        The courier/ item was hand-overed to SWAPNA. Who is SWAPNA ? How can it be handovered my courier to SWAPNA.
                        I have enquired all my office courier desk there is no one by name SWAPNA

                        PaisaPay ID [protected]
                        Airway Bill Number: w48187583

                        Courier Delivery Adress on Ebay was
                        ITC Infotech
                        Pulikeshi Nagar P.O.
                        Banaswadi Main Road
                        Bangalore - 560-005

                        If My mobile ( [protected] ) was switched of the item should go back to First Flight office but why is it given to SWAPNA an unknown person ?

                        Inspite of all the above, the firstflight staff is not behaving wierd with me and not responding to my mails for not bothered about solution for the item.

                        I request court to keep a fine of 1 lakh rupees for torturing the customers with their bad service.

                        Below are my contact Details

                        --
                        Thank you & Regd's
                        Balveer Murki
                        Mobile: [protected]
                        Complaint comments  Add a commentComplaint category Other

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                           senthilnathan.m
                          dear sir ,,,,, as i send the courier on 4/6/13 to Bangalore for the corresponding address, when i contact to first flight customer office , they replied that the courier was delivered on 5/6/13 evening at 4 "o" clk, please help me to find where the mistake happened . if the mistake from my company side means please provide me the proof that who recevied from my company side .please do the needful.

                          courier booking number C05169502

                          with regards
                          senthilnathan m

                          Personal — not yet delivered

                          I have sent 2 consignment to various locations from your service at
                          chidhambaram.
                          Among the two one consignment reached the end station after 4 days
                          from the date of dispatch.
                          The second one which was sent from the same origin on 27/03/2009 yet
                          to be delivered to the concern address.

                          consignment 1 :

                          a) chidhambaram to Pondicherry
                          b) docket number : CDM0602093


                          consignment 2 :

                          a) chidhambaram to Senji
                          b) docket number : CDM1335469

                          Personal — COURIER NOT DELIVERED

                          I was sent courier from Bhopal to Jabalpur on 12/06/2010 and the docate no is [protected]. The same has been delivered to Jabalpur Madhur on 13/06/2010 but courier is not delivered yet to the concern address.
                          My Jabalpur relative was taken follow up with your Jabalpur Branch and they said - There is no body for sending the courier and collect the same from Branch office.

                          Pls look into the matter and take the complaint very seriously.
                          Complaint comments  Add a commentComplaint category Other

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                             ajaibhargava
                            First flight collected the parcel docket number W16287636 from HBD packaginfg noida on 31st May and was supposed to deliver at
                            Tower 3/Flat 504 Malibu towne Sohna road Gurgaon.

                            Till date the packet has not been delivered and on follow up they say it has been delivered to a company which they can not trace.

                            Please help me as First flight is not responding properly.

                            Pl help

                            Ajai Bhargava
                            A Speed Post Mail (CN NO. ET[protected] IN dated 23.10.2008) sent from Chrompet Chennai has still not been received. Upon tracking it is found that the mail has been packed and sent on the same day through MMS. Please register my complaint and arrange for tracking and delivery of the item immediately.

                            Document — Non-delivery

                            Dear Sir,
                            This is for your kind attention that a document was despatched from Mumbai to Kolkata on 17th March vide Air way Bill No-[protected] to Mr. Somnath Pal but it was not received till now. Kindly look into the matter on urgent basis.

                            Regrds
                            D N Jha
                            Due to urgency i had dispatched on 09/06/09 by Speed Post (BAR CODE # EM[protected]IN) an important document to Konkan Railway Bhavan, Mumbai area. The document was booked at Panaji Goa office on 09th June at 13.11 IST. The online tracking system showed status on 10 June as article bagged to Konkan Bhavan, the same message was repeated on 11th June. Today, as the document has not reached its destination i recheched the tracking system and was horrified to read the same default message - Article bagged with delivery stastus remains a mystery. Could someday at the speedpost help me to trace the document !!

                            RAFIQUE BEIG
                            [protected]@20.COM
                            PANAJI - GOA

                            Document — non delivery of document

                            despatch a documents on 05/05/10 to Reliance life insurance, nehru place, new delhi, till date it is not reached please help my address- is manojsharma, 1247 type-II laxmi bai nagar, new delhi-23 (r[protected]

                            delivery not done since 12days

                            I booked courier on first flight vide shipper no.A[protected] on 2nd april, 2015 From Tanuku (andhra pradesh) to Taoru (Haryana) the same was reached bhiwadi on 6th April, 2015 but not delivered till today.

                            parcel not delivered yet.

                            i booked a parcel dated 19dec.2014 no.[protected] farrukhabad to shimla .not delivered yet.so please inform what the location of parcel.
                            Complaint comments  Add a commentComplaint category Other

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                               Balasubramanian Sama Iyer
                              ICICI Bank Ltd. has sent me a Credit Card by FIRST FLIGHT COURIER under AWB No.CC0193270 on
                              23.05.2013. While tracking the consignment on 27.05.2013, the delivery status the following remarks were noticed.

                              25-May-2013 Howrah No Such Consignee At Given Address.

                              No one came to contact me a my address and I am not leaving the residence at any time. I am residing at this residential address since long time and my voter Id as well as Passport are at this address. I contacted the Howrah Branch of the Courier and got a reply to contact a mobile no. [protected]. On ringing the number a lady answered first and gave the phone to another man. This man blabbered something that I could not follow and told the name is short. The card was returned by them on 18.04.2013 earlier by the same courier. This particular courier man demanded tips for the delivery 2 times earlier. 2 years back when this card was originally issued to me the same thing happened. I do not understand his problem. Again when I opened the tracking page the following entry was made.

                              27-May-2013 Howrah Departure From Destination (RTO) - Short Name

                              A year back some items costing Rs. 400.00 were sent to me by my niece from Trichy through First Flight Courier and the article never reached me. Neither it was returned to the sender. Now I am sure of the Pilferage by the company as they do not have any control over the delivery. It is also mentionable that the monthly statements being sent by ICICI Bank reaches me after a month of the due date through some other people.

                              ICICI Bank Ltd — Consignment Not delivered

                              WE had sent a courier by the DTDC agent in Cochin on 18/05/2009 to One of our customer.The customer is cmplaining that the same is not yet received.

                              kKindly help

                              First Flight Courier — Non delivery of valueable consignment

                              The first flight name itself is a misnomer. I had a consignment with consignment #B24369469. It was from Mumbai to Hyderabad; dispatched on date 14 June 2012. But even after 3-4 months, it's not delivered. And the worst part is the carelessness of the customer care guys. Never ever use this courier service.
                              In this connection my complaint dated 07.05.2013 on Aramex couriers may also be seen.

                              Big loss because of late delivery of First Flight(consignment no is M991B1110491)

                              Hi My First flight Order consignment no is M991B1110491. First flight courier representative told that your order will be delivered within 48 hours. But it took 6 days to deliver it. Faced a big loss because of this.

                              Product not delivered to my address

                              Delivery status is showing as "Delivered" to an unknown person. But the product has not been delivered to me. I have not even received any phone call. Name: Kalyan Kumar AWB#: F[protected] Mobile#: [protected]
                              Complaint comments  Add a commentComplaint category Movement & Delivery

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                                 vishal7589
                                I received a parcel which had my books.The books were wrapped in white sheets when sent for courier.when I received the courier it was packed in polythene of First Flight Couriers in which there was some red powder which was completely spotted on my books.The wrapping which was done by the sender ,was also tempered and repacked in this polythene .I just want to know who did this and what action should I take against the company?
                                I called the customer support but they said they said they can't do anything about it.

                                Book — Parcel not yet delivered

                                hello,
                                i've send a courier from chennai to my cousine staying in Adhivaraghanullur post, Chidambram (t.k) pin no: 608501
                                Bill no:[protected]

                                i've posted on 19/08/08.. till nw it was not yet delivered.. please
                                kindly make sure and delivered the parcel today..

                                kindls regards,
                                K.Hari
                                we sent a book post on thursday to uk parsel receipt no. [protected] wpx/2.0/lgw but its not yet delivered yours.s.peter

                                books — Parcel not delivered

                                Dear

                                I had sent two parcels by air to Durban in South Afriuca on 24/7.The parcels are not yet delivered.

                                Fgn Air RPKT nos are
                                D RR[protected]IN
                                D RR[protected]IN

                                Address to Pingla Parusnath
                                P O Box 146 Durban South Africa

                                First Flight Couriers Ltd — non delivery of parcel

                                Dear sir/mam,

                                a pan card has been sent to me from Pune through first flight 15 days ago and still there is no news of it. the first flight customer support has not responded to my inquiries.i just cant believe the sheer lack of responsibility and the casual...

                                Dear sir

                                I have not received Book post from delhi.
                                Details given below

                                [protected]
                                fgn-AIR-RPKT
                                RD[protected]IN
                                Sri Lanka
                                1500 gms on 09.01.2012 at 11:51 AM

                                not received consignment on right address...

                                my consignment no is B991Q8274971 but i m not received any courier and status shows that consignment is delivered on date[protected] at aligarh(up) in place of hathras(u.p)...please look into this matter as soon as u can ...

                                Postal delay in delivery of consignment U90400032558

                                SIR i have sent a letter having consignment no U[protected] on 13th jun 2016 to GHAZIABED. but till now no tracking status and no postal delivery
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                                   G. Vasudevan
                                  This is the second time iam facing this same issue with these worst useless company.The Worst courier company is First flight.

                                  I have been sent a DD from a bank. As I have not received the DD, i got AWB no. and followed, that time they told that the same day they will deliver. But they didn't. I asked that delivery person about this and he simply said that "its already 1pm, very hot, not able to deliver". The next day they simply returned back the courier, by saying "Address Insufficient".

                                  Now, the same Bank has sent a credit card, these worthless courier service has not even called me nor asked me a guidance for my address but have put a delivery status in their web tracking that "Part not available".

                                  Worst courier service is FIRST FLIGHT and the worst courier delivery man is ALAXANDER, who is working in Oragadam branch. First flight has to take necessary steps against these kind of delivery persons and also to deliver the documents properly.
                                  Yes i am also faced the same issue at oragadam branch. First time i got Insurance policy and thy not deliverd to my address. after a long time followup i found that, it is in oragadam branch and without informing me they sent back the document to sender and updated the status as "PARTY NOT Available" and later as "Address Insufficient".
                                  Again last weekend i got one courier to the same branch, this time also without informing me they sent back the courier to the sender and updated the status as "PARTY NOT Available" and "Address Insufficient". Even i raised complaint but still no update...
                                  Worst Service in Oragadam...
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                                     Ashesh Dutta Choudhury
                                    Hi,

                                    The courier origin is Kolkata & destination is Bangalore.(Courier No - ME0270280)
                                    As i booked their premium service i supposed to get nxt business delivery.
                                    whereas i have no info that where the parcel is on 3rd Day.

                                    There website is reflecting that delivery pending due to house locked & as per there customer care its reached bangalore on 3rd day morning.

                                    I would link to complain against ther as this parcel is urgent for me , they should inform that they are not able to deliver before 3rd day.
                                    there normal charges of courier is just half of premium service, where as they took the same delivery time. Pls do something so that other people is not going to suffer through this poor service.

                                    Pls find the attached snapshot of their web portal.

                                    Name - Manisha Debnath
                                    Mobile - [protected]
                                    mail - [protected]@yahoo.co.in


                                    Late Delivery
                                    This is ganapathi bommana, [protected] from mumbai to chagallu (a.p. 534342) in first flight courier was send to our office people.this is the dispatched details, courier-first flight, docket no.B68153001, dispatched date.[protected], this is my mobile no.[protected], tell me courier status
                                    SIR, I got massage that I will recive courior till 1-jan-2015. But till date i have not recived my courior. courior detail is Trac No W[protected] (first flight)courior send, but till date 07/01/2015 i have not recied my courior.I
                                    WANT MY COURIER URGENTLY PLSS REPLY FAST . . OFFICE MEMBERS ATTEND THE
                                    PHONE AND AFTER COMPLANING HE IS NOT RECIVING MY CALL . .
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