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First Flight Couriers Complaints & Reviews

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Last updated Aug 8, 2023
Complaints 3357
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+91 52 2394 4444
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+91 11 3093 6666
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+91 20 3944 4444
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First Flight Couriers Head Office Address

D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India
221010

First Flight Couriers reviews & complaints page 15

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J
JavedAK
from Patti, Punjab
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consignment not delivered by first flight

Address:190001
Website:Gurgoan

I had booked a consignment containing urgent papers, bearing no. I[protected] through first flight corrior, srinagar kashmir on 20/12/2018.

The consignment was destined for gurgoan haryana, but despite lapse of more than a week, my consignment is yet to be delivered at the destination address.

Request you to look into reasons for not delivering the consignment.

Regards,

Javedbr...
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shivam201920
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card delivered to someone else

Address:New Delhi, Delhi, 110030

Sir/mam,
My pan card didnt reached to me or my address but it is showing that it is delivered to me.
Name: shivam katiyar
Location: lado sarai, new delhi-110030
Pan card no. : bynpk5035k
I think the delivery boy delivered the pan card to wrong address...
I want my pan card for documents like admission, bank account etc.
Please deliver it to me as soon as possible...

It is an...
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K
karan_khanna77
from Vellore, Tamil Nadu
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expensive courier completely damaged and eaten up

Address:Amritsar, Punjab, 143008
Website:www.firstflight.net

Hi, I am student staying away from home and on the eve of christmas and new years my parents sent me some expensive food goodies, they shipped from amritsar to reach vellore on 20th dec and I received the package tonight and its pretty unfortunate that the whole package was destroyed and eaten up, what the purpose of paying for premium delivery services if its gonna be scam. The carton was kept in really dirty condition that led to its damage,...
+4 photos
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Sandhya Felix
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

parcel not received and no response in your contact numbers

Address:641049

How many times i tried to contact ffcl customer care, head office, regional office local offices too.. But there is no response from your side. I already registered a complaint for not receiving my parcel, but till no body reply me and there is no proper communication. I need my parcel immediately because it is from nsdl department. So take necessary action asap......
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Sandhya Felix
from Coimbatore, Tamil Nadu
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my parcel not received

Address:641049

My parcel tracking number b903z9215571 it's not received yet, but i received a massage that it is delivered on 22.12.2018 01.00 there is something wrong, you provided contact number not working. So please take necessary action and please get back my parcel to me.. There is no proper communication from your side and customer service didn't pick call then how will i get information.. It's an important parcel for me i need it immediately if...
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V
Veenita Sharma
from Raipur, Chhattisgarh
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parcel not delivered on time committed

Address:474011

I had booked a parcel two days ago, it was a very urgent parcel, to be delivered by today, ie saturday, 22nd dec, they took extra amount for getting it specially delivered, but they did not deliver it today due to which we caused a lot of inconvinience, such a popular courier company with lots of tracking sites but not a single site showing the tracking update, very disappointed with so called popular brands, they r of no use, never will...
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A
Anita Balasubramanian
from Chennai, Tamil Nadu
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did not receive the courier and no response

Address:632009
Website:www.firstflight.net

Worst courier service i have seen in my life. My pancard was sent last month and did not receive it for more than a month now.. Not even a single contact number they have given is reachable. Why do any business if cannot even given a reachable phone number. How could there be any service where a single contact no is reachable in the whole country.. Worst at its peak.....
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G
gracykutty
from Bengaluru, Karnataka
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non delivery of pan card-gracy kutty

Address:Bangalore, Karnataka

Even though pan card despatched by NSDLTN on 26/10/2018 and expected delivery date given as 04/11/2018 consignment (903Z8282381) not yet delivered by first flight courier yelahanka new town bangalore inspite of my contact over the given phone number please arrange to dispatch the item immediately to avoid my mental tension. i have searched in the net and it is found that the company service is below average even though it is a paid service...
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S
Sarang Bhalerao
from Mumbai, Maharashtra
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pan card delivery is not done yet.

Address:Mumbai City, Maharashtra, +91
Website:[email protected]

I dont received the delivery of my pan card
By first flight.

Name :- sarang anand bhalerao
Acknowledgement no:- b903z9445604
City :- kalyan
District :- thane.
Pan card number :- dxepb3565d

Please i request you to let me know how much time it will take for delivery.
And as soon as possible please do the pan card delivery...

Waiting for delivery and reply.br...
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S
soheb50438
from Chennai, Tamil Nadu
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dox parcel

Address:Mumbai City, Maharashtra

My dox parcel is with first flight courier kurla west branch and my cn.: is b903z9205451 is pending for delivery. I got twice message from first flight courier regarding the same.

The text message gave a mobile number [protected] which is always switched off and the landline number 3944 4444 is not in existence.

Kindly help me out as i need the parcel in urgent.

Thank you.

Regards...
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R
rajendran24
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of courier b903z9130441

Address:Bangalore, Karnataka, 560097

Kindly refer to your awb no. B903z9130441. I
As per your awb tracksing, the courier laying in bangalore since 13th of this month,
I. Have not received courier contains pan card my wife till date so far. Today i tried to contact your bangalore customercare phone nos, but no response. I am totally not understand what can i do it.
I. Am ex army officer, can you advise me, how i can get courier with out further delay please...
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N
Nelson91
from Alappuzha, Kerala
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consignment not received but marked as delivered

Address:Chennai, Tamil Nadu, 600107

I was supposed to receive my pan card which i have applied but i received an sms on 16/12/2018 saying it got delivered but it was not. The customer service executive on phone said even they would send it soon but asked to collect it in person if it was urgent. I dont understand why they call themselves as courier agents then. Here are the ref no below
Delivery no : b903z9101724...
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shouvikdhar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no information on package even after 20 days of dispatch by air from pune to hyderabad

Address:Hyderabad, Andhra Pradesh, 500049

Our company pan card was supposed to be delivered by first flight. The message on the nsdl portal shows this:

Your pan card has been dispatched on 27-nov-2018 by first flight couriers pvt. Ltd courier vide airway bill no. M991q5690912, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 07-dec-2018.

Today, on the 17th of december, the status on the...
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T
tanu1990
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card not delivered b903z8668195

Address:New Delhi, Delhi, 110096
Website:www.firstflight.net

My consignment number b903z8668195 is still not delivered. It is pending from nov 2018. There are not contact number of first flight which is working. I was continuously trying to reach out your contact number but no response received. Shop no-1a-1 acharya niketan below china market delhi-110091 contact number [protected] is switch off. Even i tried to contact on[protected] no response received. Request you to help me getting my pan card....
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R
Ritik panday
from Delhi, Delhi
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I am not satisfied your delivery

Address:229001

I am not satisfied your delivery boys in raebareli my pan card not delivered at my home and dont like talking behaviour contact no your delivery boy [protected]
Its very bad behaviour of your delivery boys and please satisfied me and please deliver my pan card courier no. B903z9071122
I warning you make a fir from raebareli thana industrial area your first flight company i warn your company please deliver my pan card
Ritik...
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R
rnjtkmr2008
from Bengaluru, Karnataka
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non receipt of consignment no. b903z9096354

Address:560063

Consignment no. B903z9096354 was expected to be delivered by 11 dec 18. Till date it is not received. One sms received that it is pending at bae yelahanka with phone no. Which is invalid. Please note the complete address of delivery. Flat no. 403. Slv defence orchid, 1st mains 1st cross, baba nagar, iaf post, bagalur main road, bangalore 560063. Mobile no. [protected]. Request urgent delivery....
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S
Sadaf Naseem
from Kota, Rajasthan
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delivery issue ajmer

Address:Ajmer, Rajasthan, 305001

Good day,

With reference to my consignment detail as following:

Cn:m991q5895955

Ffcl awb m991q5895955.

Expected del dt. 18/12/18.

I request you to deliver at my home address.

The delivery boy is declining to deliver at my home.

I have chosen first flight over other courier service on its service given.

I am out of country...
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H
Hoysal
from Srinagar, Jammu and Kashmir
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unethical behaviour and not delivered

Address:Lucknow, Uttar Pradesh, 226016

Dear sir,
This is to inform you that today when i was out of home then one of your courier man came at my home and called me for receiving courier then i said him to kindly deliver on second floor because we are living here in lucknow on rent at second floor in indira nagar sector 14, but the courier man denied in a very badly manner and said that i can’t deliver on second floor. At my home i had two little babies so my wife can’t...
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A
aagjalpankaj
from Satana, Maharashtra
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courier (pan card) not received yet

Address:Pune, Maharashtra, 412308

My pan card was expected to receive before 13rd dec but not received yet. Below is the status showing on pan card website:

Your pan card has been dispatched on 03-dec-2018 by first flight couriers pvt. Ltd courier vide airway bill no. B903z9492846, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 13-dec-2018.

Kindly look into my issue....
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Sneha Godbole
from Varanasi, Uttar Pradesh
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consignment delivered very late despite writing most urgent.

Address:Dehradun, Uttarakhand

Dear sir, my consignment which i sent from dehradun to bengaluru on 7th december 2018, under the tag “most urgent” was supposed to be delivered by 11th. The same has reached the destination on 15th december. Now the person who was supposed to receive it has already left on 15th morning. Consignment sent by air and also by writing most urgent has still taken 8-9 days which is not acceptable. Items in the parcel were urgent n now the whole...
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