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First Flight Couriers Complaints & Reviews

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Updated: Aug 8, 2023
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First Flight Couriers reviews & complaints page 143

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A
ambrose alexander
from Silapathar, Assam
Jun 28, 2014
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Address: Bankura, West Bengal

The courier has not yet reached the destination(Bankura) although it has been dispatched from Mumbai on 23/6/14.

Its official document and its taking too much time. Because of this our job is getting hampered and which I don’t think any one of you would compensate.

Kindly look into the matter urgently as it should not take so much time to reach Bankura from Mumbai. The local courier office here is at all non-cooperative and seems to be all time very busy. They don’t have time to attend our calls.

Regards

Ambrose Alexander
Pancard Clubs Ltd
Branch In-Charge
Bankura
[protected]
Jan 5, 2016
Complaint marked as Resolved 
problem resolved. consignment reached. Company looked into the matter and it was resolved within 4 days.problem resolved. consignment reached. Company looked into the matter and it was resolved within 4 days.
First Flight Couriers customer support has been notified about the posted complaint.
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    N
    Navratna_1
    from Delhi, Delhi
    Jun 27, 2014
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    Address: Gautam Buddh Nagar, Uttar Pradesh

    My Consignment Number W991B0494069. I have booked my mobile via First Flight Courier Ltd Noida sector-64 on[protected] for Allahabad. The staff who are there are promise me that your courier will reach there by[protected]. But till date it is not shipped. When i call to various numbers of First Flight Courier Ltd they say that you not shipped a Mobile by First Flight Courier Ltd then how they people can book my mobile foe courier. My Mobile number is [protected]. The address of First Flight Courier Ltd is- AS Market, 1st floor, Shop No.-7, Opp. Sec.-64, Mamura, Sector-66, Noida Please help me i want to my mobile back. Navratna, [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    First Flight Couriers customer support has been notified about the posted complaint.
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      navratna
      from Delhi, Delhi
      Jun 27, 2014
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      Address: Gautam Buddh Nagar, Uttar Pradesh

      My Consignment Number W991B0494069. I have booked my mobile via First Flight Courier Ltd Noida sector-64 on[protected] for Allahabad. The staff who are there are promise me that your courier will reach there by[protected]. But till date it is not shipped. When i call to various numbers of First Flight Courier Ltd they say that you not shipped a Mobile by First Flight Courier Ltd then how they people can book my mobile foe courier. My Mobile number is [protected]. The address of First Flight Courier Ltd is- AS Market, 1st floor, Shop No.-7, Opp. Sec.-64, Mamura, Sector-66, Noida Please help me i want to my mobile back. Navratna, [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
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        A
        ANIiiil
        Jun 27, 2014
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        Address: Raigarh, Chhattisgarh

        I made a order through MYNTRA (online store) on 09/06/2014 and they shipped it on 10/06/2014 and same one reached at destination (Raigarh, chattisgarh) on 20/06/2014 ( as i confirmed from FIRST FLIGHT RAIGARH office). But after everal times follow up they didn't send it at my place and when I again asked them for the same the told tht we have return back the consignment. Because of that I only suffered and at last I didn't get my product due to negligence of courier company even after two times complaint done to MYNTRA they didn't take any action regarding that. In between these two finally i didn't my product which I ordered as at that time on that product their was a good discount. MYNTRA ORDER NO.[protected] FIRST FLIGHT CONSIGNMENT NO.- F991L0366072
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          P
          Pinki Sarkar
          from Bengaluru, Karnataka
          Jun 25, 2014
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          Address: Bangalore, Karnataka

          First Flight, I had booked courier from Sri Sai enterprise, BTM 2nd stage, bangalore on[protected] on first flight to Agartala, It seems that courier hasn't been delivered yet, I have been following up from past one week and no action being taken. I need an update on this as soon as possible otherwise im going to file a case against First flight. firstflight Reference Number: F[protected] Reach me on +91-[protected] Regards, Pinki Sarkar
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            V
            vaibhav491
            from Jodhpur, Rajasthan
            Jun 24, 2014
            Resolved
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            Address: Jharsuguda, Odisha

            My name is Vinod kumar Mourya . Actually i had purchased a mobile through snap deal and its delivery date is 23rd june 2014 but when it has not come to my address, i had gone to ff courier office .when i investigate about my mobile your officer told me that your address is wrong. so i want to ask if my address is wrong then why not he called me. and one thing i want to tell you that i purchase so many thing, if my address is wrong then how my purchased thing come to me.if a person will take his thing from courrier then what's the value of this courrier .so, i will n't believe your ff courier from now on and it is a very careless activity . i request to you please don't do this to anybody. address;- vinod kumar mourya c/o-jaladhar sahu, infront o[censored]day singh kirana store ward no.-16, gayatri bihar, purnabasti, jharsuguda, odisha pin-768201
            Aug 14, 2020
            Complaint marked as Resolved 
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              A
              ASHISH CHORAGE
              from Nashik, Maharashtra
              Jun 20, 2014
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              Address: Pune, Maharashtra

              Dear All,

              Pls take the follow up my consignment No.- B991Q9269663

              This is my very important courier. Your customer care executive not giving positive response me. What is this service? Your service vry bad. Your courier not handover perspective person of courier.

              Kindly request you that pls take follow up of my consignment.

              Mobile:- [protected], [protected]
              First Flight Couriers customer support has been notified about the posted complaint.
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                S
                Sameer Raut
                from Mumbai, Maharashtra
                Jun 20, 2014
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                Address: Raigad, Maharashtra

                D991B1806545. this consignment was sent from Delhi on 3rd June 2014 which was supposed to reach my place Alibag on the next day. till date i haven't received it. What is the reason for this unprofessional behaviour ? I want my consignment Asap.
                First Flight Couriers customer support has been notified about the posted complaint.
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                  J
                  JOIN FRANK
                  from Delhi, Delhi
                  Jun 20, 2014
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                  Address: Faridabad, Haryana

                  Hi sir or mam, i am gurdyal singh from faridabad. i had to ask an status of my packet which was for allahabad. but the staff of allahabad hub is not available in the office till 11:15am.
                  this is an urgent packet. it has to be deliver today. take strict action against allahabad staff. otherwise we will stop giving our all packets to you.
                  First Flight Couriers customer support has been notified about the posted complaint.
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                    B
                    B.R. Institute Of Higher Education
                    from Delhi, Delhi
                    Jun 19, 2014
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                    Address: New Delhi, Delhi

                    Sir I sent a courier no D991B1829838 from New Delhi to Karnal on[protected]
                    from First Flight.
                    But it is still not delivered to the destination as 7 days are gone.

                    Sir I am regular customer of First Flight Courier Services and I do not expect
                    such a big delay from your side as this courier contains some importent docs
                    of mine.

                    Hope you resolve the issue ASAP

                    thanx

                    Parveen Mudgal
                    [protected]
                    +1 photos
                    First Flight Couriers customer support has been notified about the posted complaint.
                    courier is something which should reach to the destination on time...

                    Undelivered parcel - Comment #2015841 - Image #0
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                      Z
                      Zohair Rizvi
                      from Mumbai, Maharashtra
                      Jun 18, 2014
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                      Address: Mumbai City, Maharashtra

                      this is my tracking id 'j991m0994544', on 11th of june it has been couriersd from allahabad and it is 18th of june and stil it is not recevied . i have called every ofice of your's and no body is not telling a correct position of it . so co kindly see it in this matter.
                      +1 photos
                      First Flight Couriers customer support has been notified about the posted complaint.
                      this is my tracking id 'j991m0994544', and this is my 2nd complain against my courier and you all are giving the worst service, ...
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                        A
                        amit mohan verma
                        from Mumbai, Maharashtra
                        Jun 17, 2014
                        Resolved
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                        Resolved

                        Through online purchase i purchased a pair of shoes from jabong.com. The consignment is delivered from Gurgaon to Gonda 0991L0973248 (consignment number). On 14.06.14 i got call from first flight gonda that your consignment has been received and collect it from our local office at meena bazar as we don’t deliver single consignment. I replied that i am not in town i will be available at gonda on 17.04.14. On 17.04.14 morning i reached at local office to collect my consignment but they refused to hand-over the consignment as they were busy in some office work. I then asked them to deliver the consignment at my place and also called at their number but they are either not receiving calls or just put it on hold after asking my name and address again and again. I purchased the shoes on cash on delivery terms and the payment is ready with me. i am a central government officer and remain on tour most of times so in-case of non-payment of the consignment from my end due to my unavailability all the responsibility and liability will be on the courier service provider's awful, disgustingly behaving staffs of first flight gonda.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        First Flight Couriers customer support has been notified about the posted complaint.
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                          V
                          Vinuuuu
                          Jun 17, 2014
                          Resolved
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                          Resolved

                          Address: Kolar, Karnataka

                          I tracked the parcel and got to know order is in KGF, Kolar, Karnataka. I checked the status, it shows it reached the destination. I called many times, finally someone picked the call & I asked about the package. He tells that they did not get any sorts of package.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          First Flight Couriers customer support has been notified about the posted complaint.
                          I am Dixit.Worst Service by First flight couriers. A bank had sent me a consignment on 9th Oct and i stay in Bangalore through first flight couriers. I checked the status of the consignment AWB No: F[protected] on 14th Oct. It showed delivered . So i registered a complaint with them. They said the consignment will be delivered to me in 48 hours. But even after 48 hours i have not got any feedback and very bad response. I have been following them up and irritated by their responses.
                          This is second time I am facing the problem with so called First Flight service. Every time when there is a courier for me it will be delayed with a stupid reason address is insufficient. When other service providers are able to deliver on time I don't understand why First flight has this problem. Every time I am facing this problem. In order to deliver a domestic corer you people taking 3 working days which is the worst part of your service.

                          My Consignment No is F991M0121811


                          your customer care is completely useless, you don't even respect a customer, showing attitude as if you guys are doing a great job. I am waiting for my corer from past three days but no one is answering properly for that. If I am not receiving my parcel by tomorrow I will be contacting consumer court. I Dint know that First Flight is this worst. I will definitely tell everyone not to choose first flight. Bloody...
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                            pkc70516
                            from Bhadohi, Uttar Pradesh
                            Jun 17, 2014
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                            Resolved

                            Address: Sonbhadra, Uttar Pradesh

                            Dear Sir,
                            With due respect this is to bring to your kind knowledge that I am a inhabitant of NTPC-RIHANDNAGAR(BIJPUR), DISTT.SONEBHADRA(U.P.)-231223. Here at Bijpur, First Flight Courier Service is available here. But for sending a letter to Delhi costs only Rs.68/-(Sixrty eight only) whether for Kolkata, we have to pay Rs. 135/-(One hundred thirty five only). Your Renukut office informed that it is for the reason that for Kolkata, Mumbai, Chennai letters go through flight whether it reaches throulgh train for Delhi. This type of reply is not at all satisfactory to a customer. Because, if it is true, then the letter should reach Kolkata on the next day itself. But it reaches on third or fourth day practically. May please reply to my e-mail at [protected]@ntpc.co.in
                            Thanks,
                            P.K.Choudhuri
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            First Flight Couriers customer support has been notified about the posted complaint.
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                              Mehaboob Zeeshan
                              from Pune, Maharashtra
                              Jun 10, 2014
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                              Address: Pune, Maharashtra

                              Mr.Naresh Shedge ([protected]/[protected]) owner of AIR FLIGH EXPRESS located at
                              321 sterling center.M.G Road, opp Hotel Arora Tower Camp,
                              Pune-411001.PH:[protected].
                              Email-Id [protected]@gmail.com.

                              The above mentioned address courier center is a fraud courier.The slip provided with the consignment no not original we cannot trace the courier location.They will not pick the phone & respond to the customers.They will book the courier with the sweet voice they will deliver in one day.But they will not do even after one week.

                              I had booked the courier from Pune to Mumbai (Thane) on Sataurday 07/06/2014 now today it is 10/06/2014.I am unable to trace where exactly my courier was held up.The Slip with consignment number was given by them is duplicate we cannot trace the location.I was been calling them to provide status they are not picking the phone & answering.Kindly do the needful my no ([protected]).


                              Please do'nt encourage these type of courier centers who make money encouraging the customers.The voice of together will only control these kind of robberies.

                              Kindly baned theses fake courier centers to choose people good one for their needs.
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                                sharadkumartripathi
                                from Mumbai, Maharashtra
                                Jun 9, 2014
                                Resolved
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                                Resolved

                                My name is Sharad Kumar Tripathi and my Consignment Number is J991X0003007. I Courier my passport from First Flight Gonda Branch With destination to Ahmedabad On 5th June.The courier service branch had charged Rs. 220/- for courier stating this is the fee for sending passport.From that day i am regularly checking the web tracking status but it is not showing any update after 5th June.I write messages on contact option on web tracking status of my consignment.They are also not replying.Even train reached ahmedabad from my city in one day.I dont know what type of flight this company is using that it hasnt reached ahmedabad yet.When i contact the gonda branch and lucknow branch they also say we are unable to track the exact location of your consignment.Worst service by a courier company which are well known for their fast service.Even they are unable to track my consignment what technology this company is using. It is better to use Indian post office that to use this courier company.Even post office delivers the speed post in 3 days.Consumer reading this complaint please check the consignment no. on this link http://www.firstflight.net/n_contrac_new_12Digit_New.asp?tracking1=J991X0003007 to check my truth.My contact No [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                First Flight Couriers customer support has been notified about the posted complaint.
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                                  mahendiren
                                  from Pune, Maharashtra
                                  Jun 6, 2014
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                                  Address: Bangalore, Karnataka

                                  I had sent courier from salem on monday (02.06.2014) to bangalore through first flight couriers and today is friday i have not received my courier. Courier booking no. S[protected]. I am speaking to customer care daily and the only answer i get is it will be delivered today.I have never seen any worst courier service like yours. My number [protected]
                                  First Flight Couriers customer support has been notified about the posted complaint.
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                                    sumbult
                                    from Nawalgarh, Rajasthan
                                    Jun 5, 2014
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    my parcel, consignment no. W991B0478574 was delivered to me today by an extremely misbehaved person in a very threatening manner. In the 1 minute that it took me to open the door (i have a 2 month old baby) this man rang the bell 3 times non stop and banged on the door. When I opened the door and protested, he shouted at me in Kannada and continued to do so for the whole time that he was here. After signing the receiving he snatched the pen from my hand by force. I have mentioned this misbehavior in the consignment receiving form as well. On trying to raise a complaint, the head office in Bangalore passed the buck to Kanakpura branch manager whom I called again to complain. He (mobile no [protected]) completely defended his delivery person, yelled at me on the top of his voice and dared me to raise a complaint. It is plainly obvious that the company supports this kind of behaviour. Not only will I ever use their services, but I am making a point of mentioning this incident on the internet wherever I can to raise awareness about their dangerous delivery persons.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    First Flight Couriers customer support has been notified about the posted complaint.
                                    I have had similar experiences with First Flight and do not recommend anyone to use their services
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                                      Tharani Priya
                                      from Bengaluru, Karnataka
                                      Jun 4, 2014
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                                      Address: Erode, Tamil Nadu

                                      It is the Worst Courier I have ever used.I had made an online purchase and seller dispatched it through First Flight, from Lucknow to Gobi. After Five days the product reached Gopi, But the delivery man did not issued the product.. i contact the gopi delivery man, he said you want to come & collect from Nambiyur we did not come for an one parcel.. I don’t know where to report for such a worst courier company. please never use first flight for ever... what a waste company...
                                      First Flight Couriers customer support has been notified about the posted complaint.
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                                        A
                                        amanleo786
                                        Jun 3, 2014
                                        Resolved
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                                        Resolved

                                        Address: Faridabad, Haryana

                                        I, Amanpreet Singh want to lodge a complaint against First Flight Courier Company due to courier not deliver till date. Actually, i have send material faridabad(Haryana) to Lalru(Punjab) through First Flight Courier Company on 29/5/2014. but my courier not deliver till date. pl find the below docket no. O991B0124508 O991B0124510 i request to look into this matter and solve my issue.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Dear All
                                        Consignment no D[protected] is not deliver till d dste. And it shows house is closed.

                                        Kidly redeliver it.
                                        tracking number-w991b1075080, noida to bhilai from[protected], but courier has not deliver .and no replay for cus
                                        tember care . address, chaitanya venkatshwar, housr no-3b, street no 21, sector -8, bhilai-490009 chattisgarh ([protected]),

                                        noida addres - d-4, sec-59, noida-201307, genpact headstrong, , mob-[protected]
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