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First Flight Couriers
First Flight Couriers Ltd.
Customer satisfaction rating: 18%
Submit a Complaint
3014
COMPLAINTS
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First Flight Couriers Customer Care

First Flight Couriers Ltd.

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Address
D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India - 221010
Landmarks:Opp. to Shaheed Udyan Singh Park

Customer Care Phone Numbers and Contacts

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+91 16 1394 4444  [Ludhiana]
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+91 36 1260 8547  [Guwahati]
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+91 17 2394 4444  [Chandigarh]
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+91 36 1251 6152  [Guwahati]
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+91 65 7394 4444  [Jamshedpur]
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+91 79 3944 4444  [Ahmedabad]
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+91 22 3957 6666  [Corp. & Regd. Office]
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+91 80 3944 4444  [Bengaluru]
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+91 80 3379 9999  [Bengaluru]
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+91 40 3944 4444  [Hyderabad]
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Additional info
Corporate & Registered Office
G–1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (E), Mumbai 400 063
Tel: +91 22 3957 6666
Fax: +91 22 3952 0803

Regional Head Offices
Ahmedabad
103/104, Premium House, Opp. to Gandhigram Railway Station, Off Ashram Road, Ahmedabad 380006
Tel: +91 79 3944 4444
Fax: +91 79 3983 5384

Bengaluru
89, I & II Floor, South Wing, A M Plaza, Airport Main Road, Vimanapura, Bangalore 560017
Tel:
+91 80 3379 9999
+91 80 3944 4444
Fax: +91 80 3058 5655

Chandigarh
Plot No. 406-A Phase II, Ind. Area, Chandigarh
Tel: +91 17 2394 4444
Fax: +91 17 2301 7715

Chennai
IA, IC, Century Plaza, 560-562, Anna Salai, Chennai 600018
Tel:
+91 44 4202 7788
+91 44 3379 9999
Fax: +91 44 2432 8882

Delhi
408, Vishal Bhavan, 95 Nehru Place, New Delhi 110019
Tel:
+91 11 3093 6666
+91 11 3944 4444
Fax: +91 11 3094 6026

Gurgaon
First Flight Couriers Ltd., Plot No. 895, Udyog Vihar, Phase-1, Gurgaon
Tel: +91 12 4394 4444

Guwahati
Piali Phukan Road, Rehabari, Guwahati
Tel:
+91 36 1260 8547
+91 36 1251 6152

Hyderabad
1-8-869, Sanjar Plaza, 2nd and 3rd Floor, Prakash Nagar, Begumpet, Hyderabad 500016
Tel: +91 40 3944 4444
Fax: +91 40 3913 1222

Indore
G-1, Radhakrishna Complex, Opp MPFC, Getha Bhawan Square, A.B. Road, Indore 452001
Tel: +91 73 1394 4444
Fax: +91 73 1307 1073

Jaipur
309, Shalimar Complex, Church Lane, M.I. Rd., Jaipur 302001
Tel: +91 14 1394 4444

Jamshedpur
76-B, 4th Floor, Shreeji Archade, Pennar Road, Sakchi, Jamshedpur
Tel: +91 65 7394 4444
Fax: +91 65 7304 8892

Kochi
XL/986, T.D. Rd., Cochin 682011
Tel:
+91 48 4394 4444
+91 48 4308 6666
Fax: +91 48 4301 6587

Kolkata
CD89, Sector 1, Salt Lake, Kolkota 700064
Tel: +91 33 3944 4444
Fax: +91 33 3026 1761

Lucknow
Unit No. 414/415, Second Floor, Sahara Trade Centre, Faizabad Road, Lucknow 226016
Tel: +91 52 2394 4444
Fax: +91 52 2398 1642

Ludhiana
1-2-3-4, 2nd Floor, Jandu Tower, Miller Ganj, G.T. Rd., Ludhiana 141003
Tel: +91 16 1394 4444
Fax: +91 16 1306 7699

Mumbai
Klick Nixon Estate, Millennium Caribonum Bldg., Sakivihar Road, Chandivli, Andheri (E), Mumbai 400072
Tel: +91 22 3954 6666
Fax: +91 22 3950 6016

Noida
B-116, Sector 2, Noida
Tel: +91 12 0394 4444
Fax: +91 12 0336 8902

Pune
427/8, Gultekdi Industrial Estate, Opp. Chandrashekhar Agashe College, Near Prabhat Printing Press, Pune 411037
Tel: +91 20 3944 4444
Fax: +91 20 3058 6384

Salem
N.S.S. Building, 1st Floor Door No 19/2 AB, Gandhinager, Behind Chennai Silks, Annapuram, Salem 636004
Tel:
+91 42 7394 4444
+91 44 3379 9999
+91 42 7304 8224
Fax: +91 42 7246 9154

International Offices
Canada
FFCL Couriers Inc., 2960 Drew Road, Unit 157, Mississauga ON L4T 0A1, Canada
Tel: +1 905 673 9631

Kenya
First Flight Couriers (Africa) Ltd., Farm Auto Parts Complex, Next to Plaza 2000, Mombasa Road, Nairobi, Kenya, P.O. Box 41484-00100
Tel:
+254 20 651 002
+254 20 651 004
+254 20 650 177
+254 20 650 178
Fax: +254 20 650 327

Malaysia
First Flight Couriers SDN BBD (Johar Bahru) Malaysia, No. 29, Jalan Molek 1/29, Taman Molek, 81100, Johor Bahru, Johor, Malaysia
Tel: +60 7355 5290
Fax: +60 7353 5290

First Flight Couriers Sdn Bhd (Kuala Lumpur) Malaysia, No 117, Jalan PJS 11/2, Bandar Sunway, Subang Indah, 46000, Petaling Jaya, Selangor, Malaysia
Tel: +60 356 315 099
Fax: +60 356 363 099

Nepal
Gaushala Road, Near Kathmandu Airport, Kathmandu, Nepal
Tel: +977 1448 6239 & +977 1446 3142
Fax: +977 1446 3130

Oman
Towell Barwil Co. LLC, Barwil Unitor Ships Service, P.O. Box: 61 - Muttrah, P.C. 114, Oman
Tel:
+968 2481 0462
+968 2481 6570
Fax: +968 2481 7633
Mob: +968 9933 0271

Qatar
First Flight Couriers (Middle East) WLL, P.O. Box: 8681, Doha, Qatar
Tel: +974 4470 2300
Fax: +974 4444 2385

Singapore
First Flight Singapore Pte Ltd., Unit 203 A, 204 Sats Airfreight Terminal-1, Changi Airfreight Centre, Airport Cargo Road, Singapore 819461
Tel: +65 6542 1109
Fax: +65 6542 1832

United Arab Emirates
First Flight Couriers (Middle East) LLC, P.O. Box: 28859, Dubai, United Arab Emirates
Tel: +971 4262 7766
Fax: +971 4268 4800, +971 4266 7890
Abu Dhabi Branch:
Tel: +971 2677 3344
Fax: +971 2672 3369
Sharjah Branch:
Tel: +971 6555 7766
Fax: +971 6555 7767

United Kingdom
Head Office, First Flight Couriers Europe Ltd., Unit 3, Alice Way, Hounslow Business Park, Hounslow TW3 3UD
Tel: +44 20 8572 7766
Fax: +44 20 8572 7755

United States of America
Suite Number: 500, 42 West, 38th Street, NewYork 10018, United States of America
Tel: +1 212 382 1741
Fax: +1 212 997 0021

View More Information...

Customer satisfaction rating
18%
Complaints
3014
Pending
0
Resolved
545
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So far so good - The company responded to our notifications and is working on resolving complaints.

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First Flight Couriers Complaints & Reviews

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[Resolved]

 Avanish Panchal
Flight Flight(FF) in renowned & best courier service in India. Believing on same line I dropped a Courier to my native place as Raksha Bandhan Gift through FF." First Flight (FF)" staff assured me that anyhow it will be delivered to Destination @ 16-Aug-2008 (due to 15-Aug-2008 holiday) BUT I have yet not received any confirmation from FF as well as from family.

This is seriously frustrating experience. FF didn't give value to "Emotions & Feelings" attached with couriered gift.

History of communication with FF as goes:

1st Mail Sent @ 10:00 AM 16-Aug-2008
================================
Hi,

I was checking my Courier detail online and found that the Destination is WRONG i.e Aligarh.

This courier is supposed to be delivered to "Mr. XXXXXX, Lucknow, Uttar Pradesh". It is a Raksha Bandhan Gift & if doesn't deliver on time what should be significance.

It is at ALL UNACCEPTABLE from "First Flight".


Consignment Numbers:
Consignment Number Booking Date Origin Destination Status Receiver Delivery Status
Time/Reason Date
B[protected]Aug-2008 mumbai aligarh In Transit[Contact] -- --

Date Serving Location Status
13-Aug-2008 Mumbai Despatched From Origin
13-Aug-2008 North Transhipment Arrived At Hub.


Since morning I am trying to Call on customer care center #[protected]/28301688/28321258/[protected]. It is keep on BUSY.

Thanks,
Avanish Panchal
[protected]/Mumbai

Reply recieved from "First Flight" @ 1:00 pm 16-aUG-2008
=================================================
from boycsd <[protected]@firstflight.net> hide details Aug 16 (23 hours ago)
reply-to boycsd <[protected]@firstflight.net>
to Avanish Panchal
date Aug 16, 2008 1:02 PM
subject Re: B17332712 [Showing wrong Destination]

Dear Sir

Thank you for writing to Firstflight. In receipt of your below mail we will check and revert u shortly


SARA
FOr
Neetu Kotian
Customer Service Exe

Follow up mail sent @ Aug 16, 2008 4:24 PM
=====================================
from Avanish Panchal
to boycsd <[protected]@firstflight.net>
date Aug 16, 2008 4:24 PM
subject Re: B17332712 [Showing wrong Destination]
mailed-by gmail.com

Any updates on this??

Follow up mail sent @ 11:00 PM 16-Aug-2008
=====================================

Hi,

Thanks for your last reply (after 3 hours). It has been more than hours BUT I have yet not received any updates on my attached mail.

Apparently an unprofessional & unexpected reponse by "First Flight".

I have completely lost my (& my nears/dear too) faith in "First Flight". Probably this would be my last instance o[censored]sing "First Flight" courier services.

Thanks for your efforts and cooperation.

Avanish Panchal
[protected]/Mumbai
Complaint marked as Resolved Aug 14, 2020
I too would like to add my two bits to the lack of proffessionalism and deficiency in service provided by First Flight Couriers. I sent a letter from Pune to the US. The courier has lost the letter. On its site it claims to have delivered it with signature. Nothing can be far from truth.
I have contacted them several times but they do not respond beyond we are investigating. I had chosen them as courier becauae they are situated close to my house. I am repenting my choice.
They are irresponsible and not worth doing business with.
I wish I had read this site before choosing them.
our material not being recevied to the party. the LR no.B27114083
M/s Starlit Electricals, Pune sent consignment by your courier on 28th July 2009. I have not received the same till date. My tender at Northern Coalfields Limited, Singrauli is due on 3rd August 2009. Kindly see that where is my consignment at this time. May I get it 2day? So, that I will be able to participate in the tender. Docket No. is M26288537 dated 28th July 2009.
Please treat the matter as most urgent.
Thanking you,
Yours faithfully,
Ravindra Aurangabadkar.

CHEQUES — SEND TO WRONG DESTINATION

POD NO[protected] DATED 11/01/2010
ADD SHRIRAM TRANSPORT FINANCE CO LTD
1ST FLOOR STREET NO 6, PLOT NO A-244,A NATIONAL HIGHWAY-8, KHASRA NO-422 MAHIPALPUR EXTENSION. NEW DELHI 110037.

BUT COURIER NOT DELIVER I HAVE CHECK IN TRAKING SHOWING FORWARDED DESTINATION TO MOHALI.

KINDLY CHECK AND SEN TO WRIGHT DESTINATION NEW DELHI GIVEN ADDRESS
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Package shows delivered status on website, but I have not received it

Tracking# B991Q8015227, it is showing delivered on 19th April, but I have not yet received it. I have sent email to them and also tried to contact their Registered Head office in Hyderabad, but I have not received any response yet.

my parcel not delivered to me

My Pod O991q0218574 was deliverd some one not to me without any verification please tell me where it has been deliverd
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    First Flight Couriers Pvt. Ltd — PAN card not yet received [Resolved]

     NATARAJAN RAMASUBRAMANIAN
    I have informed by ITD as below:

    "Your PAN card has been dispatched on 09-Aug-2008 by First Flight Couriers...
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    [Resolved]

     Prashant Mehta
    The following is the letter written to their contact us at [protected]@firstflight.net. The response is still awaited more than 48 hours later, though they claim to normally revert back within 24 hours.

    Dear Sir,

    A packet from Dr. Reddys lab, was delievered at my residence through your delievery man on 8th July, 2008. Now, Surprisingly, the packet doesnot contain either the name of the addresse nor the name to whom it, is, addressed. It does not even mention the consignment No.

    When, I made a telephone call, at your Arera colony centre, on 10 th july, I was informed that the delievery was made by Mr.Abhay. He then, forwarded the call to Mr. Verma, who assured me, that the entire lot has come like this to be delievered ( Without the name / address of the receiver )

    I requested him to provide me the document no., so that, I can verify that who has send the packet & it is addressed to whom.
    I was told that the delievery man would come to my residence the next day to sort out the matter or alternatively, I can visit the centre to clear the facts. Today, 12th july. 08, I visited the Arera colony centre, to get the consignment No, but, again the documents could not be found & a fresh assurance of sorting the matter on Monday has been fixed.

    Now, My query is :

    1) Do you as a polcy take absolutely blank document with no Name/Address mentioned to whom it is to be despatched ?
    2) Do you not mention the document no. on the parcel, so the receiver can follow it up with the sender in case of any clarifications.
    3) In problems faced, such as above, why is the information, not provided quickly, so as to mitigate the grievance.

    Now, The whole idea of getting this inf. is that, I have encountered problems in the past where locating a parcel is a problem. But with proper document details, one can approach the sender to sort out any discrepancies.

    I hope in keeping up with the spirit & mission of your esteemed organization, My problem mentioned herewith would be taken up in the right spirit & the details asked for, would be provided, at the earliest.

    I would appreciate, if you could provide me a photocopy of the Receivers copy.

    Regards,
    Complaint marked as Resolved Aug 14, 2020
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      [Resolved]

       Rajesh Raina
      Dear Sir,
      ICICI bank had dispatched platinum credit card to me through first flight couriers wide number CC4529973(booking date 18th June) but that has not been delivered to me yet.Yesterday I got a phone call from ICICI bank Chennai and I was told that the card would be delivered today.But just now again when I checked the website of the erring first flight courriers it shows " no service area and card returned to origin:.This is all nonsense and rubbish on the part of the renowned courrier agency.If the courrier agency does not have service to a particular area they should tell the clients in advance.This the third time I have faced this.Please look into the matter.
      Details are attached here:

      Consignment Numbers
      Consignment Number Booking Date Origin Destination Receiver Relation Status Delivery Status
      Time/Reason Date
      CC4529973 18-Jun-2008 chennai hyderabad Return to Origin Non-service Station 23-Jun-2008


      Consignment Number : CC4529973
      Date Serving Location Status
      18-Jun-2008 chennai Despatched from Origin
      19-Jun-2008 hyderabad Arrived at Destination Hub.
      19-Jun-2008 hyderabad Late Arrival Of Load At _______ Am / Pm
      20-Jun-2008 hyderabad Address Insufficient
      21-Jun-2008 hyderabad Far Off Area
      23-Jun-2008 hyderabad Departure from destination (RTO) - Non-service Station






      Thanks,

      Rajesh Raina
      1020, Ramoji Film City Quarters, Umar Khan Guda, Sanghi Nagar, Hyderabad. 501511

      [protected]
      Complaint marked as Resolved Aug 14, 2020
      zb1008736 Corrier not yet recieved
      BILL NO :ZB1927962

      PAN CARD NOT RECIVED
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        [Resolved]

         Ankita Singh
        Sir/Madam
        I am Ankita Singh from India.I had send a courier to Bandana Kumari in Glen Allen, Virginia, USA containing documents for my MS admission on 10.06.2008.My consignment no. FU000.I am Ankita Singh from Patna, Bihar.I had send a courier through First Flight Courier Ltd. Patna Branch. to my sister in Glen Allen, Virginia, USA.My consignment no is FU0004940.The consignment contained documents which included Marks sheet, sealed official transcripts from BIT Mesra, Ranchi; sealed Recommendation letters of three teachers. All these documents were supposed to be submitted for MS Admission in Virginia Commonwealth University.Upon opening the envelope my sisiter found sealed envelopes containing Official Transcripts, Recommendation letters were opened, teared.These sealed envelopes were to be submitted in US Universities for my admission in MS Programme.Now these documents cannot be submitted as they seal is being opened up.When i had complained first flight office at Mumbai they are not helping me out.They told me they will enquire in the matter n let me know.But no response came from their side.On 17.06.2008 when i called in the office they told me they couln't not help in this matter and they are not responsible for this since they don't open up the documents.I have even requested to ask someone from US to go and visit my sister's place and see personally how my documents have been damage dbut they are not even ready for this.What shall I do now . First Flight Courier Services is so irresponsible that they are not understanding the seriousness of this matter.Because of their I won't be able to submit my documents In US Universities.
        Complaint marked as Resolved Aug 14, 2020
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          [Resolved]

           Manikantan P
          Hi,
          was supposed to have received a consignment from ICICIDirect containing the account details and password of the trading account. The consignment (nu: B[protected] was in my wife's name. The consignment status on your site states that it was delivered on 7th-June-08 at 14:30. As I had not received the consignment I called your call center, only to be told that it has already being delivered. And then the person at the call center forwarded me the POD (Proof of Delivery) challan which shows that some one else has signed and accepted the consignment. Also I would like to bring to your notice that, I actually suspect the delivery boy has a key role in this, because

          1. The telephone number mentioned in the Delivery challan was infact used by my wife around two years back (currently she does not use this number). This points the suspicion towards the delivery boy who "may" have forged the signature and given the old telephone number. You cannot call it a co-incidence.

          2. Secondly in the delivery challan the Time Shown is 15:21 as the time out from the Banaswadi branch where as in your online status the time is 14:30. How is this possible.???

          The next day I called up the call center again to find out the status. They gave me another number to be called, that was their regional office number. I spoke to some one called vijaya who again re-iterated that the consignment was delivered. This shows how poor their CRM system, though I had raised a complaint, it is not available with the regional office. She asked me to get in touch with the Banaswadi branch from where the delivery happened. Bhagyanath, of Banaswadi branch said that he shall check with the delivery boy and then inform me by around 1.00 PM. At around 1:45 PM the delivery boy has gone and delivered the consignment at my residence. When I called back the Banaswadi branch, I was told that the delivery boy had delivery the consignment at the wrong location to a security and he has collected it back from there. I find it difficult to digest this story of theirs. When I asked him again how can a security sign using the name in the consignment, he had no answer.

          This clearly shows that the consignment was not delivered in the first place, and then to cover it up the delivery boy has forged the signature and updated the status as "Delivered".

          Though I have sent a mail to first flight I have so far not received any responses from them.
          I dont know how many such consignments have gone missing due to the lethargic attitude of the organization.
          Complaint marked as Resolved Aug 14, 2020
          I would recommend taking the matter to consumer court as far as I know there must not be a huge cost for the case and there is a lot of support available as well. Infact all of you in the forums with complaint for the same organization can lodge the case togather. Use this website for more details

          http://www.consumercourt.netfirms.com/

          Incase you need info of any good lawyers, contact me on [protected]@gmail.com. Subject Line:Consumer court
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            [Resolved]

             Arun Kanojia
            Hello First flight,
            I am arun kanojia e-mailing you from Pune-Hinjewadi.

            I had courier my fees DD of Rs. 90, 500 to Symbiosis Centre for information Technology (SCIT), MIDC Plot 15, Rajiv gandhi infotech park, Hinjeadi, Near SBI bank, Pune-411057.

            The courier was sent to my college in regards of payment of fees for which the last date to receipt was 23-05-08.

            I courier my DD from Evershine nagar, malad (W), Mumbai-400064 on 21-05-08 at 4 p.m.

            It was assured to be delivered within two days of dispatch.
            But when i came to my college on 31st of march 2008, it was noted that college never received any courier from First Flight on that day.

            When i inquired your Aundh - office in pune they apologized that it was by mistakely delivered to Symbiosis Institute of Management Studies in Khadki - Pune.

            The address was clearly written and even your concerned person agreed upon it and ask for apologies.

            The thing here is i faced so many hassles and i am fined Rs. 500 by my college, also still dont know when i may get my Courier back.

            I am writing you this letter in regards to reimbursement of my fine amount which i faced due to your negligence.

            If you agree i may compromise on the matter, but if not i have to file Consumer Court Petition for which i just have to pay a notary fee of Rs.30.

            Here is the consignment no. B51344008.

            If you want to conatct me you please call me on my Mobile no. + 91-[protected].

            I hope you may show up some professionalism atleast here or else i don't have any other choice.





            Arun H Kanojia
            Complaint marked as Resolved Aug 14, 2020
            To, Date:- 21stOct-2010
            General Manager
            First Flight Currier


            Dear Sir,
            I am Ravi Shivhare and I have major complaint to First Flight Staff, One 57000/- Demand Draft was sent for me from Standard Charter bank by first flight currier AWP No. B[protected] Date is 26/08/2010, but I did not get that letter in time I have called many times to Bank call centre and your office number. Yesterday my patience gave up and I had gone to first flight office to find my Demand Draft, I hardly got my Demand Draft only yesterday, I was sucked by one disgusting matter, on 28/08/2010 that first flight’s delivery boy had embezzled cover by signing my duplicate signature so I request you to look into the matter and you will punish these irresponsible staff and I request you not to be repeated such a shame problem to your customer.
            Thanks and regards,

            Sincerely

            Ravi Shivhare
            [protected]
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              [Resolved]

               Anubhav Nandi
              I have asked for new password from ICICI direct . They have send the courier thru the above mentioned service. The main issue is that the mail deliver should deliver the concern mail to the Person mentioned on the face of envelop. What they did they have handed such a confidential matter to someone else.
              Such kind of services they are providinf to the customer.
              Complaint marked as Resolved Aug 14, 2020
              how can i get the parsel
              My Consignment No. B39664941, booked on 27.01.2009, has been delivered to the addressee on 28.01.2009 at 14:30 hrs.

              This was regarding a court matter, and therefore, we need the original POD with original seal and signature.

              Please arrange to deliver the same immediately, in any event within 3 days from today, at my following address:

              Ajay S Jajodia
              B - 311, Parul Apartments, Off. Veera Desai Road, Andheri (W), Mumbai - 400 053.

              Thanks,

              Ajay S Jajodia
              I have faced the same problem. The courier was dispatched on 1st oct from Chennai and has not reached till date. Consignment no C 06427116. I called them numerous times at First Flight and was now told taht it has already been delivered to some Motilal. How can the courier company deliver a courier to anyone other than the addressee or his immediate family.

              Disgusting Company First Flght. I will take this matter to Consumer Court

              I have not received my parcel

              Tracking no.R[protected] this showing in Delhi from 6 may no further updates on your website
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              Delay in delivery & No updation of status in web tracking

              Consignment No. W991m0055283 booked on 12.06.2014 from Roorkee to Rajahmundry. On the 5th day, the consignment has not reached and the status in web tracking shows last entry of 13th June at Delhi.

              not received my package

              B991Q1632903 ... i did not received my package.. please help me.. i need it urgent.. it contain my pan card..
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                First Flight Courier — Very Very Bad service [Resolved]

                 Nishant kalvankar
                I have experienced such a bad service from First Flight. I wrote them the complaint letter but I have not yot got reply. Giving...
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                [Resolved]

                 Seema Gupta
                I'd sent a parcel to dombivali (thane dist) last month through first flight courier (noida).I'd sent chocolates, bodysplashes, umbrella and 2 wrsit watches.In the letter, I'd mentioned only chocolates and sweets. And to my surprise, when the consignee recd. the parcel, the wrist watches were missing while the chocolates were all scattered inside the parcel and were half the qtty i'd sent.I've written umpteen mails to the courier company, but all they say is that since I'd not mentioned the watches, they can't do anyhting and they are not responsible. KINDLY HELP ME FIGHT AGAINST SUCH UNPROFESSIONAL COURIER COMPANIES!
                Complaint marked as Resolved Aug 14, 2020
                FIRST FLIGHT COURIER COMPANY IS COURIER COMPANY. IT IS BIG CHOR COMPANY.
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                  [Resolved]

                   Satvinder Singh
                  Acknowledgment Number : [protected]
                  Name : JAGJEET KAUR
                  Category : Individual
                  Status : Your PAN card has been re-despatched on 16-March-2008 by First Flight Couriers Pvt. Ltd courier vide airway bill no. ZB5368826, at the address for communication* indicated by you in the application.

                  Permanent Account Number (PAN) : AYSPK5852E
                  BUT PAN CARD NOT RECEVED ME PLEASE CALL ME MY MOBILE NUMBER [protected] or please despatched at address
                  Jagjeet Kaur w/o Shri Pyara Singh.
                  M.D. Building House no 36/A,
                  Sadh nagar, Palam Colony,
                  Near Railway Reservation Centre,
                  Palam Colony, New Delhi-110045

                  Thanks & Regards,
                  Satvinder Singh
                  [protected]
                  Complaint marked as Resolved Aug 14, 2020

                  Pan card — not received courier

                  I have recived your sms on 19.01.08 12:38:38

                  D/Sir, we are unable to deliver your courier from NSDL your ref. no.[protected]. Contact us: [protected]/17. Tks - Overnite Express.

                  My courier had deliverd from NSDL on 17.01.08 through Overnite Express courier but I have no recieved my courier till now.
                  If you are not able to diliver to my courier at persent address than you delivered to following adderss-
                  HELLA INDIA ELECTRONICS PVT LTD
                  9th MILESTONE, GURGAON-FAROOKHNAGAR ROAD,
                  DHANKOT GURGAON - 122001
                  HARYANA (INDIA)
                  Mob. [protected]
                  my pancard dispatch 18/8/08 in your courier but not received my address
                  MY CARD NOT IMPRIMACTIONS
                  i have applied for pan card on13/08/10 .acknowledgment no [protected]..on enqiry by sms i came to know that it has been despatched on 28/08/10,by first flight couriers pvt ltd by airways bilno.zb3638685.but i have not recieved yet
                  yours faith fully
                  rita akhaury
                  w/o deepak akhaury,buxar
                  mobile no [protected]&*[protected]
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                  My PAN card issued by the Income tax department through NSDL was sent bythem through First Flight Couriers Pvt.Ltd., vide Airway Bill No.ZB6605697 and the website of the department says that the same has been delivered by the couriers to me on 31.7.2012 which is not correct. The couriers in Rajasthans never deliver the post in villages.

                  Chenaram Dhannaji,
                  SIndru Village,
                  Tehsil. Sumerpur
                  (Via) Sanderao. Distt.Pali
                  Rajasthan

                  First Flight Couriers — FIrst flight

                  MY courier was supposed to reach by 4th april and it did not reach (U991M0474388)

                  Courier AWB 1902407

                  Dear Sir Courier AWB 1902407 from SBP Bathinda Branch has not yet been delivered till yet at our postal address. #147, URBAN ESTATE, KAPURTHALA

                  Not Received my NOC

                  Dear sir, A courier was delivered from chennai to faridabad according to your record it is delivered but i did not get my packet please let me know about it shipment no is-0C[protected].to whom you delivered and his contact number.
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                  It around 15 days but still haven't received my courier

                  Pathetic service i must say. i have wasted contentiously around 1 hr to call your customer care service but non of your agent is picking up the phone.i will never book any docket nor recommend any one to book any in future from your company
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                    First Flight Couriers Pvt. Ltd Courier — PAN CARD NOT RECEIVED ME [Resolved]

                     JADEJA DIGVIJAY NARVIR SINH
                    Acknowledgment Number : [protected]
                    Name : DIGVIJAY NARVIRSINH JADEJA
                    Category : Individual
                    Status...
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                    First Flight Couriers Pvt. Ltd — Pan card not received [Resolved]

                     JADEJA DIGVIJAY NARVIR SINH
                    My pan card despatch on 12 april 08 plese contct me [protected]...
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                    First Flight Couriers Pvt. Ltd — document not recevied yet from the First Flight Couriers Pvt. Ltd [Resolved]

                     RAKESH KUMAR RAI
                    I Just want to put some facts into your notice, when i chekd my pan card status from the internet i found that my pan card...
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                    [Resolved]

                     Madhurendra Kumar
                    Sir,
                    I sent a consignment on 16-Apr-2008 from Asansol to Delhi, as per transit time claimed by First Flight Couriers Ltd., it should have delivered on 17-Apr-2008.
                    After a long followup from Asansol, Kolkata, Delhi I came to know that it was misrouted to Mumbai. They were not able to tell any status.
                    Till now(19-Apr-2008) I doing followup with no result.

                    Consignment No:E40561606

                    What should I do?

                    Regards
                    Madhurendra Kumar
                    Complaint marked as Resolved Aug 14, 2020

                    First Flight Couriers Ltd. — PF status

                    I have submitted my p.f form on before 3 months but till date i did not get my pf amount in my bank a/c.
                    Can u send my pf status in my given email id. if you can do something regarding this matter, i will be thankful.
                    MH/38175/3586
                    TRACKING SITES ARE TEMPORARILY REMOVED. I AM UNABLE TO GET MY CONSIGNMENT EVEN AFTER 5 DAYS CON NO R28547568

                    First Flight Couriers Ltd. — Worst service of First Flight Couriers

                    I had made courier (Rakhi) on 16 August,2013 from Gorakhpur to Gajraula... Consign No. MJ0194309 and its 21 aug 2013, still not delivered... After 5 days your status is pending...and at Moradabad...it is not there...poor service and lying status..
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                      First Flight Courier — This is a courier company which needs to be penalised by goi for its third rated level of service [Resolved]

                       DEBASHISH GANGULI
                      Hi,

                      Refer to my previous complaint posted ::

                      http://www.consumercomplaints.in/complaints/first-flight-courier-c41393.htmlbr...
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                      [Resolved]

                       DEBASHISH GANGULI
                      Hi,

                      A courier - consigment tracking number -T67264057 was sent to me on 1st April 2008.

                      I just checked on your site and it states that door closed - no timing specified - screenshot attached.

                      A few facts ::

                      01. My mother in law was at home all day.

                      02. I presume no courier is accepted with a contact number of the recipient - why was I not called till date regarding this. In case my mobile is busy, a voice mail facility is active.

                      03. I also beleive that when the house is found locked a note is normally left to contact - same not found.

                      04. The courier has examination forms which I need to fill and send on an urgent basis to enable me to appear in some career growth course - Courtesy FIRST FLIGHT the same seems to be jeopardised - BRILLIANT SERVICE.

                      Can the sleeping FIRST FLIGHT COURIER have the said courier delivered to me or do I miss my examination this year.

                      FIRST FLIGHT or should i rather call it THE FLIGHT THAT NEVER FLEW has covered its backside with the following :: http://www.firstflight.net/consignments.asp

                      Your site certainly confirms that you value feedback, however it does not specifiy where to provide feedback.

                      Numerous mails sent at the given email address [protected]@firstflight.net since 6th April 2008 - yet to get even a single response.

                      Finally I have spent my own money calling up the MUMBAI office and no resolution.

                      NEVER USE THEM I[censored] NEED ANY URGENT DOCUMENT - DEPEND ON SOME OTHER AGENCY BUT NEVER FIRST FLIGHT - BECAUSE IT IS THE LAST FLIGHT WHICH NEVER FLEW
                      Complaint marked as Resolved Aug 14, 2020
                      Ridiculous service, I sent an urgent consignment to lucknow from mumbai ... had written TO( the destinaiton) and from( My address) ... The courier came back to me again and i thought it has bounced back but after checking the net i came to know they have actually sent to me ..

                      Customer service number is allllllllllways engaged
                      I sent one packet on 4/11/08 from Bhilai to bareilly. Till dt. (8/11/08) not received at Bareilly.

                      Consignee Name: Bobby Emprayil.
                      Consingment No. P09532447 dT. 4/11/08


                      JOSEPH CHIRAPPURAM
                      Absolutely true..
                      one of the very very very very very...worst service ever. People PLease dont use First Flight courier any more. Completely operated by some useless peopless, they are always not responding properly.
                      We have to be delivered a courier No. F991q0963251 from First Flight Courier Services. However, despite never being it delivered to our house, the courier company&#039;s website shows it locked house. Their telephone numbers[protected] to Customer complaint manager &#039;Mukta&#039; where complaint is recorded, are not working. The courier delivery was very important but First Flight&#039;s third grade service has really annoyed us.
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                      First Flight Couriers — My Courior Is Missing from Jodhpur

                      Dear Sir, My One courior Docate NUmber - R[protected] is booked from jodhpur to Hanumangarh But My courior not received please help me My Contect NUmber +91- [protected]

                      First Flight Couriers — COURIER RECEIVED ALWAYS NOT IN TIME

                      MY BANK SENT ME CHQ BOOK AWB NO, D991Q3570088 ON 01-04 15 TILL DT 08-04-15 I DIDN, T GET THE CHQ BOOK. IT HAS HAPPENED SO MANY TIMES BEFORE. SO PLZ TELL ME WHY THIS HAPPEN AGAIN AND AGAIN.

                      Delivery not delivered

                      C991B0683242
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                        [Resolved]

                         uttam nayak
                        Hi all,

                        Please avoid sending any important document through first flight courier. They are very irresponsible. I have send my original certificate from Chennai to Ghaziabad on 18/03/2008. They have still not delivered my courier. I have send several email to all their concern branch but they don't have even courtesy to reply my mail. When you approach local courier office, they are adviceing to customer suppor and escapeing.

                        Can anybody help. how to get back my certificate.

                        Uttam Nayak
                        Complaint marked as Resolved Aug 14, 2020
                        i had received message from my sender that he had sent a courier to me in fast flight on 13-07-08. The reference number of the courier is ZD1287686. but i had not yet received the courier. so please kindly check and deliver the courier as soon as possible. thank you
                        i had received message from my sender that he had sent a courier to me in fast flight on 29.11.08. The reference number of the courier is A88930434. but i had not yet received the courier. so please kindly check and deliver the courier as soon as possible. thank you
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                          First Flight Courier Service — Shipment not yet received [Resolved]

                           Achintya
                          Hi,
                          This is after I had follow ups with First Flight Courier service I utter my problem I am facing now. I am yet...
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                          [Resolved]

                           hetal shah
                          Sub: complaint for non receipt of consignment of
                          first flight courier consignement no. SB1402505
                          dt. 9.1.08

                          Dear sir

                          A material was booked in our favour from M/s. Agarwal electronics
                          Mumbai valued at Rs. 11986.00 vide invoice no. 2008/08/T-1599
                          dt. 9.1.08 in First Flight courier service

                          We have not recieved the consignment till date. We have followed
                          up with the courier office in Mumbai and have been informed
                          that one out of two consignment have been lost in transit.

                          It has been more than one month now and no actions have been
                          taken yet by the courier. the materials are urgent requirement
                          of Rourkela Steel plant a (public sector unit).

                          Due to non delivery of Consignment we have suffered a heavy
                          loss of goodwill and faith from the RSP as our whole business
                          depends on them

                          We shall be thankful to you if you would please guide us for
                          a consumer case for claims and damages

                          Thanking you

                          with regards

                          for SHAH AGENCIES

                          HETAL SHAH
                          ADDRESS: SHAH AGENCIES
                          MAIN ROAD
                          ROURKELA - 769001
                          ORISSA
                          PH:[protected], 2502927, [protected]
                          Complaint marked as Resolved Aug 13, 2020
                          Dear Sir,
                          One consighnment was booked for TVS motor HP Nalagarh from Bhiwadi on 29.02.08. The Docket No is SR1072324.
                          Till date this material is not received.Even this material is most urgent for us.
                          Today onward our can stop because of this material.
                          Not only this time we are facing problem, every time we are facing this type of troubles,
                          and now we started instructions to our suppliers also to nt send any material through firdt flight.
                          sir,

                          i have booked our consingment from Haridwar to Dharuhera on dated 04.04.09 but its not receved by host company. kindly delivered it ASAP, its very urgent its docet no. writen below

                          W 67164371
                          W 67164370
                          W 67164369
                          I have booked the consignment of Rakhi on 16.08.10 from Gandhidham (Gujarat) to Rourkela (Orissa), but till date my family is not received the consignment, so please delivered the consignment on today (23.08.10) because tomorrow is Raksha Bandhan. If the consignment is delivered late, it is no work.
                          Your people ensure me that within 2-3 working days the consignment is delivered at Rourkela.

                          Please do the needful at the earliest.

                          Regards

                          debasis mohapatra
                          [protected]
                          I have booked a material at East Mugappair, Chennai to Pune on December 29, 2015 vide consignment No.C991B0975165. While tracking, we could find out that it has reached Pune only on January 5, 2015 and delay in delivery is due to branch mis- match. Whose fault is that. It is already 9 days and it is not delivered to the Pune Address. Really pathetic. The courier person does not even care to call the cell no. and inform the delay. What a service.
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