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First Flight Couriers Complaints & Reviews

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Last updated Aug 8, 2023
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+91 52 2394 4444
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D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India
221010

First Flight Couriers reviews & complaints page 150

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R
rajathikrishnan
from Coimbatore, Tamil Nadu
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delivery is very poor

i have sent a parcel thru Firstflight on 12th sep 2013, from chennai to chennai ...till 17th september the courier was not delivered..online status is "In transit"..complained in the customer care...no response..why the hell they are naming as "first flight"...i can deliver that parcel with half an hour if i go by auto/bus....very poor service... ref no is :c991b0004555, after 12th sep , they have not updated anything...
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N
nehamay6
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

courier not getting delivered and wrong status update on site

My consignment MJ2662285 is with Wazirpur-Delhi center since yesterday. When I checked the status online, it says out for delivery and house locked so its pending But nobody came with the package to deliver , neither I got any call on my cell number for delivery. When I checked with Wazirpur office, the guy admitted that he had updated wrong info on site as he was not able to deliver yesterday and neither he is going to deliver today. Please...
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E
ewisdc
from Bhopal, Madhya Pradesh
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not delivered courier at time

i had given my courier at[protected] from bilaspur to bijnor up but today is[protected] till today item not delivered and i had paid 1200/- for this and they was saying it will delivered with in 3 to 4 day but it is not delivered what should i do???? and i have called every branch of first flight, but they are not giving any response please don't use this company for courier.........
+1 photos
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S
Shambhu18
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier Not Delivered with All Items

Address:Dehradun, Uttarakhand

I don't understand the problems of this Courier Service. My family has been sent some gift from Rishikesh ( Uttarakhand) to Bangalore (Karnataka). Those are 11 items with insurance taken but I didn't received all 11 items. I have received 6 items and rest items missing :(. Is they are using missing items for theirs personal use ? We have complaint in Rishikesh Offer but no result seems coming yet. It has been over 23 days...
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M
mayuri m
from Delhi, Delhi
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Stolen goods in transit

My consignment no. MJ2742097 was dispatched from First Flight couriers, Kapoorthala, Lucknow on 23.08.2013 . It was suppose to be delivered on 26.08.2013 , but was delivered late on 27.08.2013 on my Gurgaon address. When I received this insured consignment, I noticed that two toy cars were stolen from it .In transit, the goods were taken out and taping was done again which no one could have noticed while taking delivery. As soon as I...
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A
aczoya
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

courier was not delivered and sent back (even not informed )

Regret to come like this , but i am filing complaint on the ''first flight courier service '' office in ''Patiala-Punjab'' India (shop no. 13, new cloth market ,opp. share -Punjab-market ,phone no.[protected] , [protected],[protected] ,Patiala (Pb) -Pin-147001) . I am not able to receive my urgent courier even on repeated respects . The person of the office says '' The service is not available...
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A
akash.ngpl09
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

20 days delay of delivery

i shopped my semester books from flipkart.com on 8th aug under order no. OD[protected]. the products were shipped on the same date but the tracking id was not updated anytime.. under my complaint to flipkart.com, they reshipped those items on 22nd august but the tracking details were yet not updated. it has to be delivered within 2 days but its already 27th and i have not yet recieved my products. i dont have my books even when the sessional...
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S
shikha nigam sinha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

THIRD GRADE SERVICE AND MISBEHAVIOR WITH THEIR CUSTOMERS S

Address:Jabalpur, Madhya Pradesh

GOVERNMENT SHOULD TAKE A STRICT ACTION TO STOP THE FIRST FLIGHT COURIER SERVICE FOR CHEATING THEIR CUSTOMERS. Hi, I would like to inform you that ,I had sent a Rakhi from first flight courier from Ahmedabad to Jabalpur on 14 Aug 2013 on 16th Aug 2013 when I wanted to track the courier I tried several time but could not track as all its service providers like web tracking and sms tracking were failed.when I contacted to Ahmedabad...
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P
payosini
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Not deliver in the proper time.

There was a courier booked on 12-Aug-2013and as per the consignee they told it will be delivered with in two days.

On 19th Aug 2013 I called up the[protected] number to enquiry. They told me that with in 8 hours it will deliver.
actually inside that Rakhi was there and on 20th Raksha bandhan.i am very much tense weather my bother will get that or not.
really First flight is a worst courier service.i won't...
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Address:Tamil Nadu

I RAISED A COMPLAINT ON 13/08/2013 FOR NON RECEIPT OF MY COURIER & RAISED A COMPLAINT THROUGH THEIR CUSTOMER CARE NO[protected] & GOT THE COMPLAINT NUMBER 2125675. BUT NOBODY BOTHERED TO RESPOND TO MY COMPLAINT. USELESS COMPANY WHICH I HAVE NEVER SEEN IN MY PAST 10 YEARS OF SERVICE INDUSTRY. DON'T SUGGEST OR BOOK ANY COURIER WITH THIS COMPANY. ITS USELESS....
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K
karthikpanicker
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivering pin kit

Address:Madhya Pradesh

sir I have opened an account in axis bank. welcome kit from the bank have been recieved on my address which was delivered by blue dart in only two days but the pin kit which is with firstflight courier service have not delivered it to me. it has been with them from one month and on calling them now they said that it has been dispatched back to Mumbai. they are having my mobile no. too but they didnt just checked it. I am little messed up...
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K
karthikpanicker
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivering my pin kit

Address:Madhya Pradesh

sir I have opened an account an axis bank one month before and my debit card have been delivered to my address by bluedart courrier service in two days but the pin kit have not been delivered to my address by first flight. it is been dispatched to Bombay 3 to 4 times. I dont know what to do now they didnt just called me on my no. as it was also provided I am very much in a mess so please deliver it as soon as possible
sincerely br...
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P
pandey_g_group
from Delhi, Delhi
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don't get my courier

Address:Uttar Pradesh

Hi,

Please find the below complaints.

i call at first flight courier office for that when will get you my courier then please inform me.
but without any response they return my courier.



vide airway bill no. ZB9335898


Regards,
Praveen
[protected]...
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A
anilcd77
from Chennai, Tamil Nadu
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Bad Delivery Service

Address:Karnataka

My Head office from Mumbai had sent Consignment # B13122130 to be delivered on 31st July, 2013. What I understand from this is that in paper and logs the parcel is delivered but in reality nobody is bothered and the customer who is waiting has to call the service # numerous time to get an idea of where the consignment is and only to hear that it will be delivered today. There is no courtesy to give rational explanation to the delay of 2...
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A
abidalimir
from Coimbatore, Tamil Nadu
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worst courier service in the industry

Address:Tamil Nadu

Sent an anniversary card and I was told it will be delivered the next day evening. To my surprise the card has not even reached the destination. Called the customer service and again to my surprise, there were rude and no proper response and told me that again it will take another day, I requested for urgent delivery, said its not possible and hung the phone.

Would never recommend First Flight for any kind of courier service....
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B
Bharadwajcvrg
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Delivered to Wrong Address

Address:Rangareddy, Andhra Pradesh
Website:www.shopclues.com/

I have purchased a lakme Eyeconic Smudge Free Kajal on 30th June. It was delivered to some other place in Noida. If I call to Customer Care they are simply saying request has been raised wait for 24 to 48 hours to resolve the issue. but till date I didn't get any kind of justice.

Order ID: 4744325
This order is shipped via First Flight-Mumbai. The tracking number for this shipment is i46149301...
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B
bose.selvan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivering the priority consignments itself

Address:Bangalore, Karnataka

They supposed deliver a priority consignment on Jul 20 2013. But till now (July 23 2013) the didn't delivered it. They are not responding for my mails. Customer Service- they are not picking up the calls. Even if they pick up, they are not responding. I called up on Jul 20, they said it will be delivered by EOD. But they didn't. Then again I called on JUl21. They said same thing but they didn't delivered it. Jul22 and Jul22...
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I
ipsit68
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service and delivery is delayed every time

Address:505, Cotton Exchange Bldg., Kalbadevi Road, Mumbai - 400 002. INDIA, Pune, Maharashtra
Website:www.firstflight.net

Its an idiotic service. First Flight, the name itself promises the service to be fast as its through flight but this is a ridiculous one.. The courier was dispatched on 15th July,2013 and hasnt yet been delivered . They say it takes 2 days whereas they have taken more than 3days. Pls do not use this service for urgency coz they dont take any responsibility. DTDC and others are better....
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deal.leap
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DAMAGED CONSIGNMENT & DELAYED CONSIGNMENT DELIVERY

Address:Ghaziabad, Uttar Pradesh

A consignment was dispatched on my name from delhi and was supposed to be delivered in ghaziabad.
It took them 6 days and it was delivered on the 6 th day after much argument.
The consignment was damaged to such an extent that it was not fir for use that too when it 80% was metalic.
this company does not have any professionalism and i infact how are they still in business, after giving such low standard service.
br...
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R
Ritukapoor707
from Gurgaon, Haryana
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Worst Service Ever

Address:Vellore, Tamil Nadu

Very Very bad experience with FirstFlight Courier..

I sent a courier to Vellore on 8th july... till today 12th July no clue.'

All phone nrs of Chennai are switched off Nrs are as follows

Vellore: [protected]
First flight Delhi :[protected] (They cannot help do not know chennai code and they are asking me)
Akhilesh Singh : [protected] (lady who tells me FF Delhi cannot do anything...
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