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First Flight Couriers Complaints & Reviews

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Last updated Aug 8, 2023
Complaints 3357
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First Flight Couriers reviews & complaints page 62

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A
akshata prabhu
from Chennai, Tamil Nadu
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Overcharged

Address:Bangalore, Karnataka, 560008

I sent a courier frm kothaguda, hyderabad to bangalore from first flight couriers. I was charged ₹1729 for 8.5 kg. I checked on the weight calculator on first flight website which shows ₹876. The courier guy looting in the name of first flight. I have attached the receipt and screen shot herewith. I request first flight couriers to look into this matter....
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O
Om deepak
from Agra, Uttar Pradesh
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Misbehaving for pickup staff

Address:Udham Singh Nagar, Uttarakhand, 263153
Website:[email protected]

Dear team
We are your corporate customer and company name is bandhan bank ltd rudrapur uttarakhand and i complaint against mr mohan your courier pickup staff is use very burst language and he is coming after call and and use abusing language so pls look this matter seriously otherwise we change the courier service. And any enquiry for my side pls call to [protected]...
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A
Atanupan
from Agra, Uttar Pradesh
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Parcel not delivered

Address:New Delhi, Delhi, 700042

Docket no.

1- d[protected] dtd 05th may-2017

2) - d [protected] dtd 01st june-2017

Addressed to : aishwarya pan
Arkadeep, flat no. 2a, block - a
14- k n sen road, kolkata 700042

Both the documents showing in first flight tracking as delivered.

But not delivered. First flight kolkata telephone number goes ringing,
No answer.

Aishwarya...
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S
sumishra_1985
from Pune, Maharashtra
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Courier is not delivered

Address:Bareilly, Uttar Pradesh, 243122

Dear team

I have sent one urgent couier through the first flight courier pod no j991p0266852 dated on[protected] but today[protected]. Couier is not delivered. This courier urgent basis. We have sent bank document bareilly to gurgaon. But this courier is not derived. Very poor service

Booking - bareilly

Deliverd - gurgaon

Indusind bank ltd
Surendra kumar mishra
[protected]...
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K
Kulgaurvi Tak
from Lucknow, Uttar Pradesh
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PAN card not received yet

Incone tax department sent me a pan card with acknowledgement no. [protected].
The tracking status shows the pan card has been delivered on 14 july 2015 but
pan card has not reached me / my home / family.
Pan -AXSPT8105E...
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R
Rushali jain
from Haldwani, Uttarakhand
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I'm complaining about not receiving my policy bond

Address:Firozabad, Uttar Pradesh, 283151
Website:First flight

Pod no. O991Q2809510
Customer name: Pushpa Devi
Contact no. [protected]
Sir,
Can u please send my courier to axis bank main branch
Sirsaganj
I am not satisfied with your service so kindly provide the better solution....
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K
KailasPawar
from Bhigvan, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier not delivered pathetic customer service

Address:411006
Website:www.firstflight.net

My courier not delivered at destination address. I contacted service center they just hang up my call. Very third class service of first flight couriers. Can somebody help me to get my documents back from first flight as they havent delivered it.
Customer care: no help[protected] nisha madam - she is very pathetic person, she dont have manners to talk to customer)
If anybody want, i have call recording. I just wanted to...
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Address:New Delhi, Delhi, 110085
Website:www.firstflight.net

There was a courier (Debit card) that was to be delivered to me by my bank (Dbs bank) on friday.
When i checked it on friday evening, it showed:
"delivered on:[protected]:35:00
Signed by: company seal & sign"

I have not received it, nor has any of my company officials have received it.
I've been trying their contact number ever since, but nobody's picking.
[protected],[protected],...
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S
sumigopi
from Chengannur, Kerala
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Non delivery

Address:600090
Website:Www.firstflight.net

Booked an important document to Hebbal, Bangalore on 09.06.2017. Consignment number is C991B2265093. It is not yet delivered. Worse part of it is I am unable to contact any first flight official either in Bangalore or Chennai. Either they do not pick up the phone or the phone number does not exist. Worst experience with first flight....
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P
prasadbhide
from Pune, Maharashtra
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Non delivery of PAN CARD to customer

Address:Pune, Maharashtra, 41038

Without contacting customer they have return my PAN CARD directly to their Mumbai head office.

When we try to contact regional offices they never answer or attend the calls.

on 09/06/2017 Pune office provided me contact details for Mumbai office ([protected]) is not working.

My Tracking # B903Q6574045

Worst courier service....
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R
Rcis
from Durgapur, West Bengal
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Product booking date and delivery

Address:713213
Website:[email protected]

I have book a courier from durgapur to kolkata axis bank on dated 06.06.2017. But it is till now on 09.06.2017 you courier not reached at the destination. When i track my courier with the consignment number e[protected] it shows it was book on 08.06.2016 and received on 09.06.2016. Name of the booking agent belongs benachity opposite of durgapur peoples co operative bank. Name and shop owner name uma. Also there is a code[protected]....
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D
Dharmendra Rajwani
from Jaipur, Rajasthan
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Shipment not delivered after 20 days

Address:Jodhpur, Rajasthan, 342008
Website:First Flight Courier

On 20.05.17 the courier (B991z4186073) has been despatched by my company office, mumbai for jodhpur and today it is 8.06.17 but still it has not been delivered to me. Even after communicating at first flight jodhpur office i have getting worst response as i have sent my colleague to collect the courier for two times at first flight office. But they are unable to find my courier at their office. I can't understand this type of negligence from...
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C
chintukundan
from Delhi, Delhi
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Delivery delayed by weeks

Address:201308

Shipment with Tracking no c991c0159352, was dispatched on 25/05/2017, However the shipment has not arrived. when tracking, it shows that the shipment is out for delivery which shows date of 27/05/2017. it has been more than two weeks. i have tried contacting customer care which has not been successful.
Kindly resolve this problem ASAP....
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Address:J991M5674663
Website:First Flight Couries

I had sent my android phone [lenovo k6 power] as gift item on 20/05/2017 by first flight couriers [siddarth nagar branch] to delhi. But when it was delivered, i found that it was replaced by another mobile. When i went there to send the mobile phone, i was told that mobile could not be sent. The present employee suggested me to send it as gift item. And he assured me that if there would be any custom checking, the mobile would be returned,...
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C
Cnsheth
from Mumbai, Maharashtra
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Non delivery of courier in timely manner

Address:Jamnagar, Gujarat, 361001

A courier has been done from kalina, Bombay to Jamnagar. On saturday, 03rd June 2017, a delivery boy came to deliver the courier but I was unavailable and so he could not deliver the same. But after that on monday they did not come to deliver my courier. I called so many times to their office at our location but they did not even replied over phone. Finally in the evening they replied and told me that your courier will get deliver on tuesday...
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Address:835103
Website:First Flight Couriers Pvt. Ltd

Dear sir,

I beena kumari d/o ashwani mahto nsdlpan n-[protected]. My pan card not recd. Till now.

A call came in my phone and recd by my husband than caller said" apna pan card le jao kanta toli se tati silwai men mera servise nahin hai maine kaha sir mere tati silwai post office men ya tati silwai courier men bhijawa dijie to bola lena hai to lo nahi to sham me wapas chala jayega fir do mahina ka intjar...
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T
tridenti
from New Delhi, Delhi
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Non delivery of consignment dispatched vide awb - b903q6298585

Address:395007
Website:www.firstflight.net

1
. Nsdl despatched my pan card thru first flight courier vide awb - b903q6298585. Expected date of delivery was indicated as 26.05.2017.

2.
I waited for consignment upto 29.05. I tracked consignment on ffcl site. It
Showed consignment wasa delivered on 22.05. At 11.54.
It also showed item sent out for delivery on 22.05 at 11.53.
Can you believe item was delivered within one minute whereas...
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S
Swethar26
from Mumbai, Maharashtra
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Content of parcel stolen

Address:Mumbai City, Maharashtra, 400709
Website:Www.First flight.net

Consignment no. C991b2264897. Content of the parcel was two pair of footwear out of which one was a shoes stolen by the courier company. The courier came to koparkairahne branch at 3.13pm on 2nd june and i had personally visited the branch at 5pm on 3rd june to collect the package. Weight was 900gms when it was sent, when i received it was only 400gms

When i complained to the branch​ they said call and inform the customer...
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T
Tapu_cs
from Mumbai, Maharashtra
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Non-delivery of courier after 15 days of booking

Address:Thane, Maharashtra, 400604
Website:www.firstflight.net

Booked parcel on 19 May, 2017 vide consignment no. B[protected]. Parcel booked from first flight, wagle estate, thane to Roukela, Odisha. Parcel not delivered till 3rd June, 2017. FF is telling parcel misrouted to guwahati and redirected to rourkela. Talked several times to customer care and sent e-mail. Every time getting assurance that it will be delivered. Online tracking don't show any status. Customer care team not registering complaint....
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V
VarunGoel
from Mumbai, Maharashtra
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Courier not delivered till June, 03 2017

Address:Ghaziabad, Uttar Pradesh, 201017

I had sent a courier (AWB-W991B2858266) to NSDL mumbai through first flight courier service on 29th April, 2017 which is not delivered till date. Site is showing, it's out for delivery from 5th May, 2017.

When I called to company no. given on the slip. It says out of service.

Pls do the needful as soon as possible.

Thanks
Varun Goel
+[protected]...
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