had sent my car insurance policy
to my residential address G.T Riad Colony, Baburbag, Burdwan -4, West Bengal on 27 th April, 2017 vide firstflIght
reference number B903Q2520621.
Is it a currier or some thing else? Still now I haven't received my letter. Even ordinary post is far more better than your currier service. 16 days have already elapsed still I haven't received my letter.
Same thing happened with me in last year also. In last year after lodging repeated complaints I got my policy.
This type of negligence, callousness & deficiency in discharging duty will not be tolerated this year. How adamant yours staffs are ? They don't care for customer's service in time.
More over the behaviour of the local staffs at Burdwan is also very bad . This isn't expected from any professional company.
I'll wait for one day only for your response & then will bring the matter before Media, before consumer affairs ministry & before other sectors.
You must be ashamed & apologise for your activities.
Expecting sharp reply & response.
Dr Dibyendu Roy