First Flight Couriers Complaints & Reviews

I recently had to receive some urgent document through First Flight courier. But the item was not delivered to destination address on time. When I contacted the courier person to check the status of item, then I got to know that he could not able to trace the address location for delivery. Despite of mentioned the correct address location, I was asked to come directly to the courier office of First Flight to receive the item. When I asked...

Dear sir/madam,
I have sanded one parcel to to duliajan (Assam) from gurgaon on 04/06/2016 but still is not delivered to the destination. Awb no. O991b3015213 first flight courier
And the currant online status showing dispatch from gurgaon hub.
Many time we call to the your branch office they said we already send mail to the concern dept. But we don not received any reply fro there.
O, please let me know what...

We are trying to locate our parcel which was suppose to deliver on 10th June'16 but No asnwer from First Flight team.

No response on email + phone number available on WebSite is continuously busy.

Pathetic customer care service by First flight, 7 days passed no information about parcel and nobody even bother to reply to mail or contact over phone, also Customer care number provided on First flight WebSite is...

We use first flight courier service to deliver the courier against awb: W991B2148936 for Gwalaior(Address A-804, red tulip, DB City Gwalior – 474003 Madhya Pradesh, Mob. no..: [protected] india) from Noida on dt. 12.06.2016 but till now courier not delivered on desire location.
We regularly follow up with courier first flight team for courier status but they always cut the call only with single answer that "we will update you soon"...

Tracking num - j991m4871104
This first flight office is situated at uttar pradesh, basti. I was sent some parcel on 9 jun 2016 from up, basti to odisha, bhubaneswar. Till now 17 jun 2016 i have no status of my parcel. I had talk with first flight ofc, so they are unknown about my parcel. I am also tried to call him three times but they all are said that ur problem will be solved in between 2 days, this incident is 13 jun 2016. Mobile...

Hi Team,

I haven't received my pan card AUYPD6040P upto now.As dated and I had received a message like your pan card has been couriered by first flight courier with consignment no: B[protected].
But upto now I did not receive. Status shows it has reached hyderabad hub by 5th June 2016. What's the problem in sending it to me.please address this issue with high priority and do the needfull.

Regards, br...

To whomsoever it may concern

Ref - docket no - c991z3412126 dt - 23.05.16

With reference to the above, we had booked our document consignment from chennai to hyderabad. It is now 24 days that the documents has not been delivered.

Even if i ask for the first flight no one proper response.

Till now i send 4th reminder also but no one response....

This is the second time that they have not delivered the courier to me and has delievered the same to wrong address, earlier it was my original aadhar card and this time it is my MBA certificates.
i have and appartment and they have delivered the same which says that it has company seal an sign, and how come appartment can provide company seal an sign this is the second time happening to me .
this time its a MBA degree original...

We use first flight courier service to deliver the courier against awb: d[protected] for manesar (Address plot no.: 231, sector – 6, imt manesar, gurgaon – 122 050 haryana, tel. No.: +[protected] india) from mahipalpur on dt. 03.06.2016 but till now courier not delivered on desire location.
We regularly follow up with courier first flight team for courier status but they always cut the call only with single answer that "we will...

Sir/madam,
my pan card status is said to be dispatched on 10 April 2016 but is still not received by me.On further searching into the tracking sheet it was said "no such consignee at given address".i request you to resend it to the address given below as soon as possible.my pan card no.is also given below:
name :shruti jonnalagadda
acknowledgement no.;[protected]
PAN no.:BEBPJ6629C
address:2-2-18/45,...

Hi,

I have been waiting to receive this courier since 5 days. I supposed to receive it within couple of days as it was promised and i paid for.
When i track to see the progress it shows:
Location date local time status
Bangalore[protected]:35 arrived at bae white field branch

As your bangalore office is at whitefield my to address is located as whitefield only. So, why is it taking sooooo...

Hi,
I have sent an important envelope to my parents on 8th of june 2016 by first flight service from gandhinagar and its 14th june now my parents didn't recieved the package and when i tried to track the shipment its still saying consinment dispatched from Ahmedabad on 9 th of june but nothing after that.
Its an humble request to you please track it down and try to make the delivery by today EOD, otherwise i have take serious...

This is really disgusting that the delivery is late as the consignment is still in vaishali nagar branch jaipur since last 6 days when i called manager (Tick mark manager) mr. Shri kant ([protected]) he said that due to courier boy we are not able to deliver. I asks you is this customer responsibility??? I am not going to accept this consignment from you.

This is happening with me from 5 months. I am just kicking you out from...

Dear Team,
One of my consignment no B[protected] ( pan card), it's is dispatch on 27 may 2016, but till date not received. I am visiting your branch at 4 times but they will said your address not found, and all staff searching the consignment in local office but they not found.
Please look into the matter.
Please look into the matter.
Please look into the matter.
Please look into the matter.
Please...

Dear Sir/Madam,

Myself prabhjeet singh from jammu.

On 31-May-2016 my pan card was dispatched by income tax department, Mumbai through First Flight Couriers Pvt. Ltd courier vide airway bill no. B[protected], at the communication address. It was received by the concerned office in jammu address 54/4, Nanak Nagar, Near Chandan Marble House, Shivaji Chowk, Jammuby 7th, June-2016 but nobody from the office courier...

I and my husband both are working.
No one is there at home
At least you guys can give the facility to your parcel men to call the customers to confirm their availability.
If not available we can at least ask our neighbors or guard to receive our packet .

This is a suggestion
Please kindly impose this feature.
This is required in today's scenario...

Hi,

I'm jayaprakash (Pan: anhpj6906c). I have applied a pan card (Form 49b) as on 29.05.2016 & acknowledgement no. Is [protected].
I was trying to track the first flight couriers by airway bill no. B[protected] as on 08.06.2016, it has been shown "consignment delivered as on 07.06.2016". I have called the courier agent mr. Jawahar (Mobile no. [protected]) and he told me, he has the pan card, & he will able to delivery...

I have order online purchase through First Flight courier on 30-may-2016, Please help me order no D991Q3943969. but got call on 6th-june stating that my address for delivery is insufficient and they once called me stating it reached the Coimbatore Hub but could not locate the address and got verified my address once again. They told within 48 hr I could receive my parcel. Since till now 10-May 2016 I did not receive any call, I tried all...

Sir, i have already complained about the non-delivery of courier by first flight courier. My complaint id number is 1298346. But i have not received any response from the first flight courier.
Now i would like to file another complaint. This month also the courier people not delivered the parcel. Consignment number is d99q9861134.
When i contacted the local branch office (Phone [protected]), they said nobody was there in my...

Hi,
I have ordered medicine through online (India mart), i see it has been dispatched on[protected] via tracking reference number : b991b5882335. Till now i. E.[protected], i haven't received it. On[protected], i see the status as reached vishakapatnam and dispatched to branch for delivery. When i called the branch i get a response as switched off. This is not the first i am facing this kind of issue.
I faced the same issue...