Flipkart Complaints & Reviews

I have ordered redmi note 5 pro mobile. I got message that my order is dispatched, but it never reached me. The flipkart authority called me and told to cancel the order. But they didn't dispatched my product, instead they sold it to the black market. Telling me that the courier service did not got your product. This is happening the 2nd time. Other products are reaching to me within 2-3 days but regarding this specific product, the flipkart is supporting the black marketing. They place the order from the users, take the money in advance, but as soon as the product comes from the seller, they confiscate the product to show that the product was never with the courier service, sell it in black market, then call the user to forcibly cancel the order and initiate the refund..

Sir/ madam,

Please raise my complaint about sale of redmi note 5 pro. I am trying since last 3 weeks on flipkart but everytime this is out of stock within 10 to 20 sec.
After add in cart when i am process for payment than this show out of stock.
I think flipcart is doing some fraud in sale of redmi note 5 pro. Flipcart person's are involve in sale of mi distributors in market.
Because shopkeeper demand rs 3000/- extra against mrp in everywhere and doing open challenge that you are not purchase this phone from online mode.

Dear sir,
I order a samsung mobile after 4 days i received my order but when i open the packet i m shocked. The seller deliver me a packet of biscuit, i raised a complaint with flipkart customer care representative they told me to wait for 3 days, but after 3 days i receive a mail that the my complaint was closed without contacting me. After this they told me to share scanned copy of id proof i shared my aadhar and voter id proof. But they are also blocked my account. And now there are no response to me yet.

Hello, i have ordered redmi note 5 pro on 11th april 2018. My order got delivered on 13th april 2018. I found that there is a defect in camera. So i requested for a return process. A technician visited my home and check my mobile, he found that the camera is fault and he approved for return. I got a message that my refund is processed and i will be credited by 24th april. When i contacted flipkart customer service, then said that refund is completed and asked me to check my account. I check my account and i even contacted my bank. But, my money wasnt credited. Flipkart is not worried about their customer.
My order id - od[protected]
My contact - [protected]

Please give my money back flipkart

I mean this is disgusting. I m trying for the last so many weeks to place an order of mi note 5-pro mobile phone costing 14, 000 rs. But as the sale starts at 12pm, it with in no time (Not even seconds) says that its is sold out. This is not understandable and totally non professional on your part. Please ractify this proble. If you cant provide the product, then why a customer beleieve you people.

Sir we are purchased plants seed of hybrid papaya shubh shakti 1 pkt (30 per pkt). Billing from nirzara enterprises, nirav mehta wing... Nalasopora east - 401209 and gstin no 27aktpm3115d1z7. I received your courier pkt by e com when open packet then i see and found not seeds of papaya that is given of actual seeds of redish. What i do it. Pls solve this

Its been almost a week now, flipkart and its logistics partner "ekart" are playing game with me.

On saturday i ordered an ifb ac and a compatible microtek stabilizer from flipkart on the below address.

Add:
Mr mahesh bansal
House no 147
Ward no 5, tauru
Taoru - 122105
Haryana

I got the ac delivery on time but regarding microtek stabilizer, i got the delivery status as misroute (Other city misrouted) on my flipkart app.

I checked with the flipkart customer care and they informed me that there was some issue with product delivery from logistics end and requested me to cancel the product and re-order it and informed that this will not happen in future as this happens very rarely. Then i reordered that product (Microtek stabilizer) but after 2 days got the same status : misroute (Other city misrouted).

I again called the customer care and they provided the same answer, to cancel the product and re-order it. I asked them multiple times to try find the reason that why this is happening but they didn't bother about that and harshly replied to cancel and re-order the product.

At last since i need the stabilizer for my ac, i re-ordered 3 same compatible stabilizer as i do not know that which order will face the issue again. I again waited for 2 more days and then unexpectedly received the same status for all new fresh orders that it has been misrouted to other city.

Similarly this time as well they do not have any reason for that and they asked me to re-order again. When i asked them to escalate this issue, they simply said that there is no other solution for that and cancelled one of the order product from their end.

This is really very frustrating, instead of finding the reason that why this is happening they are disturbing the customer again and again.

Below are the order ids and their date of order placed.

Order id are as follows:
Od[protected] order placed on 21st april 2018
Od[protected] order placed on 22nd april 2018
Od[protected] order placed on 24th april 2018
Od[protected] order placed on 24th april 2018
Od[protected] order placed on 24th april 2018

Please help me resolving this issue or take necessary action against this.

Please note this is to inform u that few days back i experience a very bad thing about flipcart one of your executive highly insulting me and gven me threat for legal action and ban my account for very minor reason after that immediate i make the payment and deactivate my account my relation with flipkart was very long time back u can go through my data u find i purchased so many things with good payment terms... I felt very bad about the conversation of your executive with me its really bad hope u take some action against it. Again i reopen my account in flipkart but whenever i do this some error message from it n i unable to open my account... Request u to kindly help me out to reopen my account... Regards deblina mukherjee

It was mentioned that it has 10 day return policy and now it changed to 10 day replacement policy. They are cheating now. I have sent many mail to flipkart and none of them have proper response and they totally deviate from the topic. I even asked why it is changed to replacement form return but now they are saying that the seller will only accept replacement. My order id is od[protected].

Hi sir,

Today at 12 noon i ordered mi tv 4a in flash sale. Ordered has been placed. Then i got message from flipkart at 5pm that your order has been cancelled by seller due to limited stock availability with the seller.

My only concern is why my order was placed before if they have limited stock.

Order id
Od[protected]

Thanks
Sandeep pachaury

I have ordered a pair of bata sandals with a delivery date of april 17th. April 17th the delivery person called updating me he is not coming in that area today and it shall be delivered the next day 18th. After that no response from courier person. I have waited for 2 more days and then raised a complaint through the mail. Till now no response to that mail. Again 24th april i have opted for a call back service and the customer service executive called me saying ur delivery date has been updated to april 25th and it shud be delivered tomorrow. Again the same day somebody from backend support called me saying it is availble in the pick up centre and i shud collect it from there. When i said then whats the point of all this she replied back saying that its availble in pick up centre if you want collect it from there that too in a lil rude way. I have canceled the order after this

I have been facing this kind of lazy customer service experience from flipkart team very often nowadays. First, they will not have a proper delivery system. Once you bought something you will never be able to get a response from the customer service team. They don't respond to emails and you have to ask for a call back each and every time and they will come back with a bi-hearted reply without no interst. I wonder why such a big brand is not taking any actions to improve their services.

I have never faced any difficulties from amazon till now.

Ordered a vivo phone on 19th april around 05:30 pm. The order got dismissed by sone reasons and money got deducted. From the day 1 i am asking about the refund status and they keep on giving excusues and postponing the request. Noe they are saying they are saying they will delivered the product instead of refund. But now i am so pissed off i dont want that produxt now. Please take some actions.

I was placing order of flip kart security bags on 10th April amounting of Rs.2321. But money has been deducted from by account and order did not confirm from flip kart. I called several times to customer care they always said please wait 8 working day refund will credit in your account. After 8 working day they said please contact to your bank regarding the same. And i called to bank for the same concern and bank has replied there is no issue HDFC bank server please contact to again flip kart. It's passed 14 days and now i am very disappointing. Regarding the same.
Register mobile no-[protected]

Please call me and resolve my issue.
Thanks
Pramod Singh

Sir,

I have ordered a watch worth 17495 from flipcark order no: order no: OD[protected] on 20.04.2018, the basic purpose was to to gift the same on my cousin birth dat in 27th, I have received one packet from flipkart on 24th noon which I collected from the ekart delivery and the delivery boy went away after delivering the materiel . since i feel weight less I opened the same and the material inside was watch worth rs 10 i think and the brand mentioned was timex. ( full payment has been made at the time of booking the order through online )

I called the delivery boy that time itself, but he told the it can be returned through replacement option and same has been updated through same and I have addressed my concerns calling the flipkart customer care

currently I am unable to meet the commitments I was trying to do and flipkart is asking more that 24 hours to get a reply

I am totally disappointed

Hi,

I ordered two products led and ac, and i was expecting the delivery till 21st april 2018, still i havn't received any of them, i am really unhappy with your delivery service. Can you please deliver it today its very urgent.
My order no are:-
1. A/c:-od[protected]
2. Led:-od[protected]

For contact:-[protected]

Regards
Sumit thakur

On 16th April, I was delivered a refrigerator with a damaged package and few rodents in it, and my house was left a complete mess with the delivery. The fridge was and still is stinking and is in my living room! The delivery guys saw all this and simply left without addressing the concern.

I called on the same day to have the product picked up. Instead of realizing the level of inconvenience caused and responding to it promptly, these guys are making me call them multiple times to just have the pickup done. I cannot imagine how long it will take for them to complete the refund. I am waiting for hours on the call just to talk to someone and from the other side i get completely flat responses like "i understand", "i regret", "i am sorry", which are of no use to me.

I have not seen such worst customer service anywhere. They should learn something from Amazon. This ridiculous customer service and their insensitive attitude is the reason for their failure.

Yesterday i received an SMS stating the fridge will be picked up by Mon, 23rd Apr, 6:29 PM. After waiting on the phone for two hours, I was told to wait till 11:59 PM after which they will escalate the issue and they have done it now after I reminded. I am not going to tolerate this careless behavior. I want the refund to be done by Apr 27th as promised.

I ordered a product on flipkart and i got a well packed cover which was empty. The supplier was ganesham. I raised a complaint and they ordered a replacement. They send the product again. But this time it was a worng one and it was damaged. What a pathetic service from flipkart and the supplier. The company should stop the relations with the poor suppliers which will spoil their brand value. For last one month, im trying my luck. Fed up with it.

I am not happy with the flipkart services. It seems to be totally fake service provider. I have purchased mi led 43 and it was added in to my cart and when i tried to continue for payment it stopped for some second and the product became out of stock. I don't know if there is any product added into your cart how it is out of stock. I agree if the item is not added into your cart. But after adding into the cart. Go for out of stock is totally rubbish. A person need some time to add payment as well as i have not get time to add payment in a few second it is going to be out of stock. I am totally disappointed. Cart become out of stock is not good. I waste my full day time with adding this into cart and after a few second it become empty. Now i think never go with flipkart any more...

I have ordered two separate items on different days the adress and pincode is correct and same. One order is redmi note 5 pro order number od[protected] was to be delivered on saturday 21st april but difnt get delivered after lot of enquiry i got message that its misrouted same city and told me to wait till 26th april for delivery.. Another order number od[protected] was to be delivered on monday 23rd april this also is being misrouted and delayed however i have cancelles cancellation of your order - od[protected] order please deliver order number od[protected]Redmi note 5 pro)

Hi,

I have bought a product id "od[protected]" (Voltas 1.5 ton 5 star bee rating 2017 split ac - white). Which is of worth rs 27, 999/- on 25th march-2018. I have received the product on 5th april-2018. The person who delivered the product asked me not to open it until the installation team comes and install. Now the installation guy has come and opened the box the next day and started installation.

While installing the product, my father saw that it was 2 start rating and asked the technician, how come 2 start rating was arrived. Technician picked some story and said it's equivalent to 5 star.

Later on, i called for return of the product. Technician came and uninstalled it.in the app, it stated that by 20th april-2018, the pickup would be done. But till now, no one has come.

The comedy part is, people start calling and state that, by today end of the day they will come and collect it.

But no one comes and we used to hold off all our programs

First of all you cheated me by providing a wrong airconditioner stating 5 star and you gave 2 star ac. Then you are not picking up... What are you doing.

You are a big cheater... I am not going to buy anything from you...

Resolve the request soon, else i would log a complaint against you for cheating me