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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1562

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K
kumarbv007
May 2, 2018
Resolved
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My money is deducted from my account by INB Flipkart internet which was Rs.849 that I have paying from my SBI internet banking..

i got confirmation message money paid to my mobile number.

but item not showing in MYORDER in flipcart and
also inbank last 10 tras. ref no: [protected]IGADLHCSZ1 in my bank.

please tell how i will get my order placessed or money will be refunded..
Jun 18, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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    A
    Aman91
    from Pune, Maharashtra
    May 2, 2018
    Resolved
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    Resolved

    Address: Faridabad, Haryana, 121002

    Dear Sir/Madam,

    I would like to inform you that yesterday on 25.04.2018 I received a call from Bajaj Finserv with Mobile number [protected] and they asked for OTP number. As I was busy in office work, I erroneously shared my OTP to the fradulent person subsequently amount of Rs. 35900/- was deducted from my Bajaj Finserv EMI card. I received a message of shopping from Flipkart through Transaction reference No.[protected]. I have also talked to the Customer Care regarding this issue for which the reference ID is[protected]. Therefore, I request you to kindly cancel the order and do not supply the item/goods to the miscreant/fraudulent person and also initiate to return the amount to Bajaj Finserv EMI Card. I have already lodged an FIR with Cyber Crime Police Department in this regard.
    EMI card no- [protected]

    Yours Faithfully,
    Aman Anand
    [protected]
    Jun 18, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 04, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      A
      Ambar Raj Maity
      from Mumbai, Maharashtra
      May 2, 2018
      Resolved
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      Resolved

      Bought lenovo ideapad 320 APU Dual Core E2 8th Gen-(4GB/1TB HDD/Windows 10 Home/512MB Graphics) worth Rs. 22750, with a 4.5 rating. The laptop was delivered without the CD ROM instead there is a dummy plastic plate inserted inside which looks like a CD ROM whereas in the product description it was mentioned. I did not notice it initially. While installing the softwares I noticed there is no CD/Dvd drive. I immediately called up the Flipkart customer care and highlighted and also asked for a replacement, the telecaller executive very coldly said technician will visit at home and check the laptop first and then the process of replacement will carry forward. Instead the next day flipkart courier guy came down and picked up the laptop and in a few hours of time I got message that return has accepted and refund has processed. Man I never asked for a refund. What would I do with a refund when my intention is to buy a laptop. It got refunded without any prior notice. And the price of the laptop has increased now. Why in the earth will you refund my money without asking me or without seeking my permission. Is the money yours' and who has given you the authority to refund my money. When I called again(tele caller ececutive- himanshu Rajput) to bring it to flipkart's notice they simply said refund has already processed through system and they can not do anything now. I want a clarification
      1. Why would you refund my money without my permission
      2. When the telecaller executive on my first complaint call said that technician will come and check the laptop why would the flipkart guy will come for the pickup. I gave the laptop thinking I will get a replacement.
      3. Why would flipkart not replace my product which has a part missing whose description is mentioned in the product description
      4. I want a replacement of the product
      5. I also want an apology on why my money is refunded without my permission
      This is a real harassment and callousness from the flipkart's end.
      I require a CLARIFICATION
      Jun 7, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 04, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      May 05, 2018
      Flipkart Customer Care's response
      IN[protected]
      We spoke to the customer and informed that the seller will not be able to provide refund as the product is out of stock with him. However seller has refunded the amount in customer's credit card. Closing the complaint from our end.
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        9
        9689808180
        from Pune, Maharashtra
        May 2, 2018
        Resolved
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        Resolved

        Address: Satara, Maharashtra

        Ordered a Printer on 17th april.Date of delivery was 27th april. Order no. OD[protected] Delivery was not on time. Complaint 5 times.Still order is not delivered. Which kind of service are u providing to the customer. Flipkart doesnt value it's customer and valuable time of its customer. Wasted my valuable 2 weeks due to carelessness of flipkart. Really disappointed. Its time to say goodbye to careless service providers. I won't use flipkart in my whole life. Company which doesnt care about valuable time of its customer cannot grow...
        Jun 8, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 04, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        May 07, 2018
        Flipkart Customer Care's response
        Customer raised a concern stating that he has not received the delivery of the product but the delivery status was changed to delivered.
        Spoke to customer and informed that we have initiated refund for the order and will be credited within 6 BD. Closing the case.
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          G
          Gudiya Smile
          May 2, 2018
          Resolved
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          Resolved

          Address: Lucknow, Uttar Pradesh, 226018
          Website: flipcart.com

          Sir
          sir/madam
          i purchase a micromax mobile phone having order no OD[protected] .This phone have problem in Video calling sound i contacted various time to flipcart customer care representative but item was not return & reply that we can not do anything also we can not return product, Now they removed my this order from my flipcart account order list .Customer care representative talking way was not good they talked me un manner way i requested to call transfer to superiors they not transfer, finally i visit micromax service center they checked & found that phone have sound problem during video calling.please find invoice copy & micromax service center letter
          regards
          guddi
          [protected]
          Jun 4, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          May 04, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            V
            from Nashik, Maharashtra
            May 2, 2018
            Resolved
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            Resolved

            Address: Nashik, Maharashtra, 423401

            OD[protected]
            This order ID For VU 50" LED TV
            Its a very mind pained service given by flipkart and it will for no more purchasing from me..

            My Order dated 7th March, I got defect unit from seller or flipkart and still not replaced and lose and common answers from flipkart Jr. Customer Adviser and team. Its very headache by this order and proper resolution from Flipkart...
            Jun 18, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 04, 2018
            Flipkart Customer Care's response
            Duplicate- IN[protected]
            Issue already being handled by our internal team.
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              A
              Arsalansaim12345
              from Dehra Dun, Uttarakhand
              May 2, 2018
              Resolved
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              Resolved

              Address: Moradabad, Uttar Pradesh, 246725

              I got a duplicate product from flipkart of glatt hair treatment hair straightner of rupees 530 and its duplucate and smells very bad and there is no return policy i want to return my product now and want my money back feom flipkart and band the sellers who gives this type of bad product. My order id - od[protected]
              When i get my parcel from my friend at the time of its use it sucks😭
              Jun 11, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 03, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              May 11, 2018
              Flipkart Customer Care's response
              Customer has raised a complaint about issues with the product.

              The product has been picked up and refund is provided. Confirmed from the customer. Closing the case.
              I have ordered one oppo A71 on 15th april 2018, As per the same it will delivered on 19th April. Again Extend in to 23rd april.Od[protected]
              Again you have extended to april 26th 222018.I am discussing this matter to fipkart through facebook. No satisfied results from the repliers. Wat i do

              Anish
              [protected]
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                M
                mshukla1911
                from Delhi, Delhi
                May 2, 2018
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110092

                My name is mayank shukla, i have purchased a philips head phone order id : od[protected] from flipkart and its not working properly so when i called flipkart for the addressal they have provided address of service centre nearby to my place but when i reached there they said they are not dealing with the product with which i have an issue. So i am being doomed by the executive of flipkart for providing misleading information to the customers. Now they are saying sorry and providing me details of another service centre. Please resolve my issue.
                Jun 7, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 03, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                May 04, 2018
                Flipkart Customer Care's response
                As interacted with the customer the issue is resolved now hence closing this case from our end.
                Verified Support
                May 05, 2018
                Flipkart Customer Care's response
                Customer's Issue: Product not working properly
                We have interacted with the customer and informed that the product is out of seller replacement policy and informed the customer that he can visit authorized service center. Closing the case from our end.
                I ordered AC from flipkart, and the delivery date was 21st april 2018, still i havn't receive any call regarding my delivery ..
                worst service of flipkart..
                I need bill for mobile MI 4A ordered through Flipkart.
                Order Date .[protected]
                Transaction Bank - SBI
                Customer Name - Rajan Sharma
                Address - Radhekunj Society
                H N 50, Mahesana .384001
                Gujrat
                Mobile number . [protected]
                Sir
                i am praveen khandelwall
                i purchase maicromex split ac 1.5 ton
                this product quwlity very poor
                i am not setisfied this product
                not a work proparly
                so plz help
                i complain flipkart but not a propar respons me
                my mobile no. [protected]
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                  S
                  saminsilco
                  from Dehra Dun, Uttarakhand
                  May 2, 2018
                  Resolved
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                  Resolved

                  Address: Amroha, Uttar Pradesh, 244235

                  Order id - od[protected]
                  Email id - [protected]@gmail.com
                  I have cancelled this order and then i got the message that u will get ur refund in flipkart wallet within 6 working days, what the hell it is?
                  If we r making payment from their own wallet, then they should refund the amount instantly.. Whats the benifit of having their wallet? Instead we should make payment from dc/cc or net banking..
                  Please initiate my refund as soon as possible.. I want it asap, and please change this policy or close your wallet.. All sites have their own wallet, and they process the refund instatntly when paid from their wallet.
                  May 2, 2018
                  Complaint marked as Resolved 
                  Call made by agent and problem solved..
                  Flipkart customer support has been notified about the posted complaint.
                  May 01, 2018
                  Shivpal Singh Rajawat's response
                  Ipro power bank not working
                  Verified Support
                  May 03, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  May 03, 2018
                  Flipkart Customer Care's response
                  Customer raised complaint regarding product refund issue, we have interacted with customer and informed that seller has refund the amount back to source told refund turn around time he agreed closing the case from our team
                  I purchased ipro power bank from flipkart. This is 1 year under warranty. It's 3-4 months working fine . But presently this is not working.
                  Quick start gesture disappeared surprisingly on infinix hot s3 after 1 day of purchasing please help me with genuine advice on how to fix and resolve it
                  My flipkart account will be deactivate. I want to reactive my flipkart account.

                  Many of my Canceled refund is pending. and i am unable to track which order is pending.

                  Kindly activate my account:

                  Mob : [protected]
                  anuradha2.[protected]@tcs.com

                  [Incident: IN[protected]]
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                    V
                    VinayPawan
                    from Hyderabad, Telangana
                    May 2, 2018
                    Resolved
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                    Resolved

                    Website: Www.flipkart.com

                    I purchased a washing machine 2months back i received a damage product i placed replacement but 2months onwards they are postponing the pickup and pick up persons are using worst language i complained the flipkart customer care but they are worst response. Tomorrow am going to complain about flipkart in consumer court and human rights commission because they scold me
                    Jun 3, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 03, 2018
                    Flipkart Customer Care's response
                    Duplicate- IN[protected]
                    Issue already handled by our internal team.
                    This is to inform u that the item was not delivered today which was supposed to deliver on 25.04.2018.Kindly look into the matter . Dipak Dasgupta, luv of Inda, Silchar Divisional Office, Meherpur, Silchar-15, Cachar, Assam.
                    That cover is not sufficient in size to cover the car fully and has no pocket mirrors
                    Product not delivered to my address
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                      U
                      udayanverma
                      from Hyderabad, Telangana
                      May 2, 2018
                      Resolved
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                      Resolved

                      Address: 560054
                      Website: flipkart

                      Someone made a fraud transaction from flipkart of rs 22900 today at 10:22 ist on 2nd may using my credit card ending digits 4006. Could you findout who did the transaction. I had to block my credit card due to this. This is so samefull that flipkart customer care number does not allow to report a fraud. Are your solution architects so out of their mind that they cannot anticipate such issues. Shame on flipkart. This is why companies like amazon are successful.

                      Regards
                      Udayan verma
                      Jun 3, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 03, 2018
                      Flipkart Customer Care's response
                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                      I am purchase sunglasses on 24th April in flipkart through phone paye, but we did not get any cash back, at the time purchase cash back offer is available.
                      flikart... you need to understand customer base before you disappear.
                      Dear Flipkkart,
                      Flipkart message me you got 1st price (Tata Safari Car)and amount 1280000 And registration deposie charge 6500.the I'm tranfer the bank payment and the coustuer say's you bank account eglijible for transfer the ammount of 12, 80, 000.They are froud me So I'm complating to you please back my mony
                      Pritam Tare's reply, Oct 11, 2018
                      Filpkar you action on this
                      same happened similarly and flipkart isnt getting serious at alll
                      "Someone made a fraud transaction from flipkart of rs 22900 today at 10:22 ist on 2nd may using my credit card ending digits 4006. Could you findout who did the transaction. I had to block my credit card due to this. This is so samefull that flipkart customer care number does not allow to report a fraud. Are your solution architects so out of their mind that they cannot anticipate such issues. Shame on flipkart. This is why companies like amazon are successful."

                      Regards
                      abhinav kumar
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                        G
                        Gurupreet Malhotra
                        from Pune, Maharashtra
                        May 2, 2018
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra, 411007

                        I had ordered a product from flipkar on 25th and as per their commitment the package was suppose to reach by 27th. Till date i've not received any package. From 28th till date i would request for 7.5% interest on the money used by flipkart. Called customer service several times but they have shown inevitability to understand and address my issue. They have cheated me and i'm scared to accept that package. Please help.
                        Jun 3, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        May 02, 2018
                        Updated by Gurupreet Malhotra
                        what is the status update?
                        Verified Support
                        May 03, 2018
                        Flipkart Customer Care's response
                        Duplicate- IN[protected]
                        Issue already handled by our internal team.
                        May 07, 2018
                        Updated by Gurupreet Malhotra
                        internal team is incapable to understand and resolve my problem.
                        Please clarify what is the composition of compensation and come-up with an amount. It is taking a long time to resolve such a simple issue.
                        Hello last Time I order Mi Tv 4 (55 inch) It said please proceed to payment once I go There it said out of stock next time again I try it Said it is not avilable at your pincode Once a week they change Delivery And said it is not avilable at this adress
                        Mobile buy from flipkart have problems.problem to mic and have hang to mobile.and cannot find service centre in alapuzha.please tell about service centre for redmi in alapuzha mararikulam
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                          A
                          Apoorv Kapoor
                          from Mumbai, Maharashtra
                          May 2, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 11005

                          I ordered apple ipad from flipkart because they were providing no cost emi.. I ordered the ipad on 18th april and got on 24 april.. When i got the apple ipad after that 28000 was credited into my credit card account and there was no cost emi option i called customer care of flipkart they told that it takes time 5 working days and i also called axis bank credit card customer care they told after 5 working days we will call the flipkart.. Today i called the flipkart and asked why was my emi not done to no cost emi.. They said you have not opted for it. I only agreed to buy because of no cost emi.. I already purchased iphone x last month and i was paying emi with interest on that so i bought ipad on no cost emi.. Today they told we cannot process your no cost emi so i told i don't want ipad while paying emi with interest and i said return my order if you cannot do.. Neither they are refunding my money nor they are converting my emi into no cost emi... I am helpless even axis bank credit card is not responding so kindly help me out..
                          Jun 8, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 02, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          May 07, 2018
                          Flipkart Customer Care's response
                          Customer raised a concern stating that his transaction is not converted to EMI.
                          Spoke to customer and informed that he has made payment as a normal credit card payment and did not choose EMI while making payment. Closing the case.
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                            K
                            Kakuthas
                            from Yaval, Maharashtra
                            May 1, 2018
                            Resolved
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                            Resolved

                            Address: Dehradun, Uttarakhand, 248125

                            Flipkart delivered defective moto phone. C. Care is saying sorry. Every time i am calling since june 2017 they only telling we are calling you back. But no one calling. Please replace the defected phone at once. I have not yet heard from either the vendor or you with regard to my telephonic request again and again since june 2017 for replacement. Please see that my claim receives your immediate attention. Otherwise, my only recourse will be to have my lawyer instigate proceedings against you. Thus it is requested you take immediate action in this regard and send/forward request/email to the correct department with cc at once.
                            Kamal singh rawat
                            Dakpathar (Dehradun) pin - 248125
                            Jun 12, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 02, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            May 05, 2018
                            Flipkart Customer Care's response
                            Customer had called regarding the issues faced in the handset. Since the product was delivered to the customer on 21/3/2017, it has crossed the seller's 10 day replacement period. Due to this, the seller will not be able to fulfill his return request. However, we have shared the authorized service center details and customer can visit there for mobile servicing.
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                              S
                              Swayam Nihalani
                              from Vadodara, Gujarat
                              May 1, 2018
                              Resolved
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                              Resolved

                              I purchased a window air conditioners of blue star, on 28/4/2018, i received delivery on 29th, and got installed on 30th. But i didn't recieved invoice.in called up on flipkart and asked for invoice which they provided, but i wanted them to update my gst number which they are denaying, their seller partner has taken 4870/-rupess as igst, they are not updating nor they are providing their partner contacts. Please suggest me what to do?
                              Jun 3, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 02, 2018
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                                Social activists6616
                                from Allahabad, Uttar Pradesh
                                May 1, 2018
                                Resolved
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                                Resolved

                                Address: Lucknow, Uttar Pradesh, 226017
                                Website: www.flipkart.com

                                Order id :od[protected]
                                Sennheiser cx 180 headphone is very bad product. Now flipkart is not returned the product. I called customer care executive, who told me that he is not returned and refunded. I called same day of product delivery yet he is not returned.
                                Its voice is not good, bass is also very less. Due that i want to return and refund the money back in my account
                                Jun 3, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 02, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                May 02, 2018
                                Flipkart Customer Care's response
                                We have interacted with the customer, as per customers issue informed customer regarding the return policy.
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                                  A
                                  Ajay Prasad1503
                                  May 1, 2018
                                  Resolved
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                                  Resolved

                                  Address: Nagpur, Maharashtra, 440016
                                  Website: Flipkart

                                  Hi, i ordered vivo 9 from flipkart with one day delivery option by paying extra. Till now i have not received my product and when i called, they are telling logistic issue.

                                  Not sure then why they took extra money and what kind of logistic issue. My money is block and i cannot order new phone. I do want to case against this ill mannered service. Let me know what can be done.

                                  Order # od[protected]
                                  Name : ajay prasad
                                  Jun 15, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 02, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  May 07, 2018
                                  Flipkart Customer Care's response
                                  Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and cancelled the order as per customers request due to delay in delivery. The seller has confirmed the refund has been completed on May 03, 2018. Hence, closing the complaint from our end.
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                                    A
                                    anm89
                                    from Gurgaon, Haryana
                                    May 1, 2018
                                    Resolved
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                                    Resolved

                                    Address: Basti, Uttar Pradesh, 272001

                                    Dear flipkart team,
                                    This is ashish kumar mishra i got damaged symphony air cooler on 14 april 2018. After that technician visit it was approved by him dat product was damaged and then by your side product pick up date was 23april 2018. But very shame full things by your side dat product has not picked up till today. How is shameful service by your side. You have no successful communication with your courier partner.. And emi has also initiated by bank bajaj finserv. On 2nd may emi 2167rs will auto deduct from my account. How it is shameful service by flipkart. Customer is struggling and also hopeless. For that's types of services by customer has loosen trust on online product and dat worst types of services... So i want to say plz pickup the product as well as possible.
                                    Thanks,
                                    Registered mobile number-[protected]

                                    Warmest regards,
                                    Ashish kumar mishra

                                    Email [protected]@gmail.com
                                    Jun 9, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 02, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    May 03, 2018
                                    Updated by anm89
                                    Dear Flipkart team,
                                    This is Ashish Kumar Mishra I got damaged symphony air cooler on 14 april 2018.after that technician visit it was approved by him dat product was damaged and then by your side product pick up date was 23april 2018.but very shame full things by your side dat product has not picked up till today.how is shameful service by your side.you have no successful communication with your courier partner..and EMI has also initiated by bank BAJAJ FINSERV.on 2nd may emi 2167rs will auto deduct from my account.how it is shameful service by flipkart.customer is struggling and also hopeless.for that's types of services by customer has loosen trust on online product and dat worst types of services...so I want to say plz pickup the product as well as possible .let see how much time will be taken by you... product is not picked up by your side till today3rd may 2018..plz pickup the product immediately.bcoz EMI RS 2167 has been already deducted from my account..
                                    So please process my request n help me immediately.
                                    Thanks
                                    Registered mobile number-[protected], [protected], [protected], [protected], [protected], [protected].

                                    Warmest Regards,
                                    Ashish Kumar Mishra
                                    Verified Support
                                    May 07, 2018
                                    Flipkart Customer Care's response
                                    Customer raised a complaint stating that the product delivered is damaged. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on May 03, 2018. Hence, closing the complaint from our end.
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                                      S
                                      Shweta Gawde
                                      from Mumbai, Maharashtra
                                      May 1, 2018
                                      Resolved
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                                      Resolved

                                      Address: Thane, Maharashtra, 421301

                                      We have ordered aquaguard compact 10l uv, which was ordered on[protected], order no.-od[protected]
                                      The delivered product has water leakage problem. Please do the needful at the earliest. We have registered the complaint 2-3times and still the response is pending from your side. The person has not even arrived for installation. The complaint raised 2-3 times are not responded. If it's not attended we will be forced to put review in review list.
                                      Jun 15, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 02, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      May 15, 2018
                                      Flipkart Customer Care's response
                                      We interacted with consumer, apologized and provided complete replacement on seller's behalf. As consumer confirmed issue is resolved. Hence, closing the complaint from our end.
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                                        A
                                        aadi5551
                                        from Haridwar, Uttarakhand
                                        May 1, 2018
                                        Resolved
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                                        Resolved

                                        Website: www.flipkart.com

                                        I buy shoes from flipkart around 13-14 days ago on cod but pay on 19/apr/18 via pay now button after shipping of item using phonepe. But transaction gets unsuccessful and balance deducted from account. Again i tried payment on flipkart's own payment page using debit card details, not via phonepe. But again same thing happens and balance deducted for the second time too and order remain same as cash on delivery. Both time i get mail and sms o[censored]nsuccessful transaction. I complaint it, then they said that first payment was received but due to technical issue it not updated. Delivery person demand for cash at delivery time so i cancelled it. Then they promise me to refund with 24-48 hours for the only first transaction. But still not getting any refund. Whenever i call them, they told that it still require 24-48 hrs to refund. Very bad service. I never ever prefer online shopping.
                                        Jun 15, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 01, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        May 11, 2018
                                        Flipkart Customer Care's response
                                        We have contacted the customer on 09 May 18. He has confirmed that he has received the amount. Hence, closing the case from our end.
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