Flipkart Complaints & Reviews

I ordered nutregogena sunblock cream on 5th december and it was supposed to be delivered on 7th december 2019 but it took more than 10 days and was delivered on 15 december 2019 which is extremely late and when i received the product i found out that the product has already expired and it's expiry date is 16-07-19. Flipkart has listed it as non-returnable product then why are they selling expires product.

We purchase samsung brand washing machine our order id no. 0d[protected] product 1 st time received when damage and after next 15 days we received replace machine but that machine is damage. So we can't received this product & we allready demand for refund on your customer care number but they are not answer us. So we want to instant refund. Our mail id [protected]@gmail & mobile no. +91 [protected]

Hello,

I am facing problem with flipkart for the phone i purchased, realme xt (Rs.17, 749/-) as i brought it during recent sale but the device is malfunctioning (Restarting automatically at random time) but the technician gave false update that the issue is resolved. Technician didn't even see the phone or test anything just waited for 15 minutes and said it is not switching off so phone is fine but randomly phone is restarting that he cannot understand. So twice the return/replacement has been rejected. First time they updated that they resolved the issue on call itself. Order no: od[protected]. Kindly help me in this matter.

Hello,
I am vikram pathak. I was purchased samsung 253 l frost free double door 4 star refrigerator on date 14 oct 2019 flipkart throw but same technological problem in refrigerator so i call to customer care than he say to me pl sent your refrigerator first than we replace product so i was sent refrigerator on date 28 nov 2019. But customer care not complete his commitment. He not sent replacement product so i am call again and again but he not sent replacement and finally customer care ask to me we are refund your amount on your account.
I am not satisfied for his process, so pl support me.

Hi my name is shreyas. My flicart account no [protected]. Mera account flipcart ne block kiya hai. Maine 1st time flipcart se samsung s9 plus handset order kiya and is handset men dead ka issue hai. Handset on nhi ho rha hai. Maine request raise ki thi. To backend team se mujhe mail says ki apki purchased history me return request ki vajah se apka account block kiya gya hai. But maine to 1st time flipcart se handset buy kiya hai.
Pls check and solve my issue.

I want my account to be unblocked and i apologies for my high return frequency, it wont happen again that’s what i can promise you to do and even though i am unable to pay my dues of flipkart pay later so the amount due is on you there’s no such option to pay the amount without logging in the account.
Account phone number [protected]
Account email [protected]@gmail.com

I ordered 2 product from flipkart (Shampoo & conditioner) and then due to some issue i have returned the product on 9th dec. At 12pm and then they refunded for only one product, and when i tried to contact flipkart they took 4 days to trace, and now they have mentioned that they have received only one product. And they have not resolved my issue, this company is totally fraud

I had cancelled few orders frequently in flipkart due to my personal problems after that when i am trying to buy a product, it is showing that cod not available for this pin, but. I had purchased the same product with cod. This is happening with every product that i am trying to buy. What should i do to get the cod option back. Will be happy if the problem is as i love purchasing from flipkart but with out cod option i can't buy anything.
Thanks
Hopefully the problem is solved

Sir or mam,
I want to change my mobile number in my flipkart account. I have lost my old number and the account is attached with my gmail account [protected]@gmail.com. Kindly help me to change mobile number in my flipkart account. I have to face many problems so please help me to change it. My old number is now allotted to someone and i don't want to ask him for this. For changing mobile number in flipkart account the otp is sent to both mobile number but i didn't get that otp from old number.

Please provide duplicate copy of phone's bill/invoice

Last year in february 2018, i got a mobile phone (Honor 9lite) as gift from my friend's.

I still have the phone (With box, imei number & imei stickers in it) in my hand using it right now actually.

But i was looking to sell my phone & upgrade but i cannot sell out my phone without bill i dont have copy of bill because i didnt bought it actually, i got it as gift.

Since this phone was gifted to me i cannot even ask my friends for providing me bill.

The phone's box has order number mentioned it it
Gifted phone's
Order number: od[protected]
Imei number: [protected]

Please provide duplicate copy of phone's bill/invoice

My name: sarla jaishankar baid
Phone number: [protected]

My order id is OD[protected]
My product has not shipped yet. (3rd December order date)today is 14 December
I am not satisfied with Flipkart's answer.
I am plus mumber of flipkart
Flipkart mark problem is solved
But actually my problem is not solved
My product has the same status

On de 3 i bought adidas shoes from flipkart seller is retailnet, i am not satisfied with quality and accuracy band size is also large so i was returned it now flipkart not accepting my return request, i checked before purchasing that the product is under 30 days return/replacement guarantee, they are deliberately cheating, they are increase the time day by day now it has been 3 day still did not accepting.

Fraud online company. I have ordered one bata shoe which has 30 days return policy but now they are saying below # things:
Return cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item with the product being intact.

In case you're in disagreement with the seller's decision, please share the below details as an attachment within 48 hours so we can look into this further and reach you.

Proof of identity (Scanned copy/clear photo of any one of the following). Please ensure the details on the id card are same as on your flipkart [account/order]:

Aadhaar card
Pan card

[incident: in[protected]] and orderid is od[protected]

I urge people please not to buy a single product from fraud company like flipkart. Most of the products they sell are first copy or duplicate.
Shame on you cheaters.

Product is too old manufactured in 2017. White stincks on whole n bad odour

I have ordered a sennheiser earphone on 1st of december, expected delivery date was 4th of december but still there is no updates on product, i have called there customer care 30+ times but everytime got same response that they have escalated the issue... Some of them even told me to cancel the order. They have also charged extra shipping amount but still no updates on my order.

My flipkart account was suddenly blocked but i had my pay later bills due... I complained many times since my account is blocked i cannot pay the pay later bills... But now flipkart is sending my emails and telling that legal actions will be taken against me... But untill and unless the account is unblocked i cannot pay the bills. I even asked as to why my account was blocked to which customer support told mere technical issue. The customer support always assures the issue to be resolved but no results shown.

I had got a mobile purchase from flipkart, inside it i got a protection plan of rs. 299, so my mobile camera has cracked.
He is asking for ₹ 1000 extras from me, according to the processing fee, according to what he is asking, i want to know if i have the meaning of taking a protection plan.
Why are people taking ₹ 1000 extra for taking money through protection scheme? Fooling everyone

I received used and dirty american tourister duffel bag from flipkart.
Now flipkart is not returning the used product since 8-9 days.
I have raised return request 4 times and all time it got rejected without any reason.
I have called so many times to flipkart customer care but they are simply giving excuses and asking me to wait.
Pfa the images of bag.

On 18th november i have order a deodorant spray.
Order id:od[protected]
On 18th nov i got message that my order is packed and ready to ship and link was created to track my order. But that link was not genuine. On that link status was different than message.
So i have contact consumer care flip kart. She said that yr order was delivered on mentioned date. But on that day i received a mail that there is a delay in dilivering your order. This is continued for last 3 times.
Now i want quick result.

I bought a v guard 10 liter storage water geyser (Pebble metallica, white, purple) vide order no. Od[protected] which was delivered to me on 30th oct 2019.in this matter due to my incomplete electric wiring, installation was delayed. The installation was finally done on 07th dec. 2019. After the installation was complete, the technician realized that a different colour other than the one that was booked was actually delivered (Color booked-purple color delivered – cherry) it is to be noted that the cherry color cost rs 500 less. Since 10 days had already passed from the delivery date return option was not possible.
I had complain about the faulty packing. I received a call from your end and was assured to compensate by increasing the warranty period which however did not sound very logical to me. Till date i have not received any response regarding the issue.
I would earnestly request you to take up the matter and resolve it within 7 days. Failing which i would be compelled to report the matter to the consumer affairs.
Hope the matter is settled amicably.

See what flipkart is doing id ordered puma shoes during the sale was happy being a plus member i got to select the product at discounted price

A day after they delivered i was super happy but when i opened the pack see what i got

I got chemistry some brand with puma label on it for easy processing and stuff inside it was some other brand

I called customer care one lady answered sorry hopeless lady answered and said only refund is possible in this case as the product is not available and as per seller policy they won’t be able to give me replacement

I tols her i need the same product and not the refund on that she was playing a sort of recorded stuff i totally understand your concerns where she was not even bothered to resolve it i told her because of this i’ll cancel my whole order and abandon your services she was again repeating the same thing

I mean seriously at least don’t come up with this kind of offers if you cant fulfill