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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1044

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A
a10ajit
from Gurgaon, Haryana
Dec 15, 2019
Resolved
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Resolved

Address: Ashok Vihar phase 2, New Delhi, India, New Delhi, Delhi, 110052

I ordered nutregogena sunblock cream on 5th december and it was supposed to be delivered on 7th december 2019 but it took more than 10 days and was delivered on 15 december 2019 which is extremely late and when i received the product i found out that the product has already expired and it's expiry date is 16-07-19. Flipkart has listed it as non-returnable product then why are they selling expires product.
Jan 31, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 31, 2019
Flipkart Customer Care's response
Hi, We would like to inform you that we tried reaching you on your registered number on 17 Dec 19 at 06:12 PM but we were not able to reach you. We have sent a mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
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    K
    Kirit Patel_naroda
    from Vadodara, Gujarat
    Dec 15, 2019
    Resolved
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    Resolved

    Address: D 104,Plesant Residency,Nr.Navyug School,Nr.Narayani School,Naroda,Ahmedabad, 382330

    We purchase samsung brand washing machine our order id no. 0d[protected] product 1 st time received when damage and after next 15 days we received replace machine but that machine is damage. So we can't received this product & we allready demand for refund on your customer care number but they are not answer us. So we want to instant refund. Our mail id [protected]@gmail & mobile no. +91 [protected]
    Jan 30, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Dec 15, 2019
    Updated by Kirit Patel_naroda
    want to reply fast regarding damage washing machine
    Verified Support
    Dec 16, 2019
    Flipkart Customer Care's response
    Hi,
    We are glad to inform you about your return request of the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product from your address by 14 Dec 19 and the refund will be reflected in your source account within 2 Business Days.
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      A
      Abhrodeep Chanda
      from Kolkata, West Bengal
      Dec 15, 2019
      Resolved
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      Resolved

      Address: Flipkart India Corporate/Registered Office Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bengaluru 560034, Karnataka, India., 560034

      Hello,

      I am facing problem with flipkart for the phone i purchased, realme xt (Rs.17, 749/-) as i brought it during recent sale but the device is malfunctioning (Restarting automatically at random time) but the technician gave false update that the issue is resolved. Technician didn't even see the phone or test anything just waited for 15 minutes and said it is not switching off so phone is fine but randomly phone is restarting that he cannot understand. So twice the return/replacement has been rejected. First time they updated that they resolved the issue on call itself. Order no: od[protected]. Kindly help me in this matter.
      Feb 6, 2020
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 15, 2019
      Flipkart Customer Care's response
      Hi, We're sorry to hear that you're facing issues with Realme XT (Pearl White, 128 GB). We'd like to let you know that the technician visit has been arranged and the same should be completed on or before 18 Dec 19. The seller will take action on the return based on the update from the technician.
      Dec 23, 2019
      Updated by Abhrodeep Chanda
      Technician haven't properly updated and did not even check the phone thoroughly without any equipment. Totally false update for which the return date is over and now flipkart is suggesting to contact brand.
      Verified Support
      Dec 31, 2019
      Flipkart Customer Care's response
      "Hi, Sorry for the trouble caused.
      We're sorry to hear that you're facing issues with your Product.
      We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out.
      Your kind understanding is appreciated."
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        V
        Vikram Pathak
        from Mumbai, Maharashtra
        Dec 14, 2019
        Resolved
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        Resolved

        Address: GRAM MAUHARA POST KUSHWAR THANA SEMARIYA, Rewa, Madhya Pradesh, 486445

        Hello,
        I am vikram pathak. I was purchased samsung 253 l frost free double door 4 star refrigerator on date 14 oct 2019 flipkart throw but same technological problem in refrigerator so i call to customer care than he say to me pl sent your refrigerator first than we replace product so i was sent refrigerator on date 28 nov 2019. But customer care not complete his commitment. He not sent replacement product so i am call again and again but he not sent replacement and finally customer care ask to me we are refund your amount on your account.
        I am not satisfied for his process, so pl support me.
        Feb 4, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 15, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 31, 2019
        Flipkart Customer Care's response
        "Hi,
        We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 24 Dec 19 and this should be reflecting in your source account by 01 Jan 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. "
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          S
          Shreyas7903
          from Pune, Maharashtra
          Dec 14, 2019
          Resolved
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          Resolved

          Hi my name is shreyas. My flicart account no [protected]. Mera account flipcart ne block kiya hai. Maine 1st time flipcart se samsung s9 plus handset order kiya and is handset men dead ka issue hai. Handset on nhi ho rha hai. Maine request raise ki thi. To backend team se mujhe mail says ki apki purchased history me return request ki vajah se apka account block kiya gya hai. But maine to 1st time flipcart se handset buy kiya hai.
          Pls check and solve my issue.
          +2 photos
          Feb 3, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 15, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 31, 2019
          Flipkart Customer Care's response
          Hi,
          We're sorry to let you know that your recent order has been cancelled as our systems have detected that you've been making unfair use of the offers under our Token of apologies policy. This would also mean that you will no longer be able to login to your Flipkart account. We are concerned and would like to understand the issues you are facing in a better way. Please reply to this email and we'll get back to you with an update.
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            N
            Navish26
            from Amritsar, Punjab
            Dec 14, 2019
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            Address: Mumbai City, Maharashtra, 400069

            I want my account to be unblocked and i apologies for my high return frequency, it wont happen again that’s what i can promise you to do and even though i am unable to pay my dues of flipkart pay later so the amount due is on you there’s no such option to pay the amount without logging in the account.
            Account phone number [protected]
            Account email [protected]@gmail.com
            Flipkart customer support has been notified about the posted complaint.
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              T
              tanyasengar
              from Delhi, Delhi
              Dec 14, 2019
              Resolved
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              Resolved

              Address: Devarabeesanahalli, Bellandur Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Rd, Bengaluru, Karnataka 560103, Bangalore, Karnataka, 560103
              Website: FLIPKART

              I ordered 2 product from flipkart (Shampoo & conditioner) and then due to some issue i have returned the product on 9th dec. At 12pm and then they refunded for only one product, and when i tried to contact flipkart they took 4 days to trace, and now they have mentioned that they have received only one product. And they have not resolved my issue, this company is totally fraud
              Feb 2, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 31, 2019
              Flipkart Customer Care's response
              "Hi,
              We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 08 Dec 19, and this should have been reflecting in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. "
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                S
                Swag16032001
                from Kolkata, West Bengal
                Dec 14, 2019
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                I had cancelled few orders frequently in flipkart due to my personal problems after that when i am trying to buy a product, it is showing that cod not available for this pin, but. I had purchased the same product with cod. This is happening with every product that i am trying to buy. What should i do to get the cod option back. Will be happy if the problem is as i love purchasing from flipkart but with out cod option i can't buy anything.
                Thanks
                Hopefully the problem is solved
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  Anita Hembram
                  from Patiala, Punjab
                  Dec 14, 2019
                  Resolved
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                  Resolved

                  Sir or mam,
                  I want to change my mobile number in my flipkart account. I have lost my old number and the account is attached with my gmail account [protected]@gmail.com. Kindly help me to change mobile number in my flipkart account. I have to face many problems so please help me to change it. My old number is now allotted to someone and i don't want to ask him for this. For changing mobile number in flipkart account the otp is sent to both mobile number but i didn't get that otp from old number.
                  Jan 22, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 15, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    S
                    Sarla Baid
                    from Durg, Chhattisgarh
                    Dec 14, 2019
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                    Address: 462001

                    Please provide duplicate copy of phone's bill/invoice

                    Last year in february 2018, i got a mobile phone (Honor 9lite) as gift from my friend's.

                    I still have the phone (With box, imei number & imei stickers in it) in my hand using it right now actually.

                    But i was looking to sell my phone & upgrade but i cannot sell out my phone without bill i dont have copy of bill because i didnt bought it actually, i got it as gift.

                    Since this phone was gifted to me i cannot even ask my friends for providing me bill.

                    The phone's box has order number mentioned it it
                    Gifted phone's
                    Order number: od[protected]
                    Imei number: [protected]

                    Please provide duplicate copy of phone's bill/invoice

                    My name: sarla jaishankar baid
                    Phone number: [protected]
                    Flipkart customer support has been notified about the posted complaint.
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                      P
                      pankajsaini987
                      from Delhi, Delhi
                      Dec 14, 2019
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                      Address: Bajaji Nagar Kutabpur Road kaithal, Kaithal, Haryana, 136027

                      My order id is OD[protected]
                      My product has not shipped yet. (3rd December order date)today is 14 December
                      I am not satisfied with Flipkart's answer.
                      I am plus mumber of flipkart
                      Flipkart mark problem is solved
                      But actually my problem is not solved
                      My product has the same status
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                        A
                        ASHEESH CHAUDHARY
                        from Aligarh, Uttar Pradesh
                        Dec 13, 2019
                        Resolved
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                        Resolved

                        On de 3 i bought adidas shoes from flipkart seller is retailnet, i am not satisfied with quality and accuracy band size is also large so i was returned it now flipkart not accepting my return request, i checked before purchasing that the product is under 30 days return/replacement guarantee, they are deliberately cheating, they are increase the time day by day now it has been 3 day still did not accepting.
                        +2 photos
                        Feb 3, 2020
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 15, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 31, 2019
                        Flipkart Customer Care's response
                        "Hi,
                        We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 19 Dec 19 and this should have been reflecting in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. "
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                          S
                          Sidharth Shendge
                          from Mumbai, Maharashtra
                          Dec 13, 2019
                          Resolved
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                          Resolved

                          Address: Thane, Maharashtra, 421202

                          Fraud online company. I have ordered one bata shoe which has 30 days return policy but now they are saying below # things:
                          Return cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item with the product being intact.

                          In case you're in disagreement with the seller's decision, please share the below details as an attachment within 48 hours so we can look into this further and reach you.

                          Proof of identity (Scanned copy/clear photo of any one of the following). Please ensure the details on the id card are same as on your flipkart [account/order]:

                          Aadhaar card
                          Pan card

                          [incident: in[protected]] and orderid is od[protected]

                          I urge people please not to buy a single product from fraud company like flipkart. Most of the products they sell are first copy or duplicate.
                          Shame on you cheaters.

                          Product is too old manufactured in 2017. White stincks on whole n bad odour
                          +1 photos
                          Jan 31, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 15, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Dec 31, 2019
                          Flipkart Customer Care's response
                          Hi,
                          We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 16 Dec 19 and this should have been reflecting in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
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                            V
                            Vrundan Thacker
                            from Mumbai, Maharashtra
                            Dec 13, 2019
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            I have ordered a sennheiser earphone on 1st of december, expected delivery date was 4th of december but still there is no updates on product, i have called there customer care 30+ times but everytime got same response that they have escalated the issue... Some of them even told me to cancel the order. They have also charged extra shipping amount but still no updates on my order.
                            +1 photos
                            Jan 15, 2020
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 15, 2019
                            Flipkart Customer Care's response
                            Hi, ​​​​​​​​​​​​​​​​​​​
                            We are sorry to let you know that your order for this order Sennheiser MX 170 Wired Headphone has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 14 Dec 19 and it should have been reflecting in your Gift Card section of your Flipkart account by 26 Dec 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                              T
                              Tsen
                              from Kolkata, West Bengal
                              Dec 13, 2019
                              Resolved
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                              Resolved

                              My flipkart account was suddenly blocked but i had my pay later bills due... I complained many times since my account is blocked i cannot pay the pay later bills... But now flipkart is sending my emails and telling that legal actions will be taken against me... But untill and unless the account is unblocked i cannot pay the bills. I even asked as to why my account was blocked to which customer support told mere technical issue. The customer support always assures the issue to be resolved but no results shown.
                              Jan 26, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 15, 2019
                              Flipkart Customer Care's response
                              Hi, We would like to inform you that we can see that your account is active now, so kindly log in to your account with a registered mobile or email ID. Hence, we are closing this complaint from our end.
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                                S
                                Soni satish
                                from Bardoli, Gujarat
                                Dec 13, 2019
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                                Address: Shop number 7 complex to Tu Toran Vadi chok, Mehsana, Gujarat, 384001

                                I had got a mobile purchase from flipkart, inside it i got a protection plan of rs. 299, so my mobile camera has cracked.
                                He is asking for ₹ 1000 extras from me, according to the processing fee, according to what he is asking, i want to know if i have the meaning of taking a protection plan.
                                Why are people taking ₹ 1000 extra for taking money through protection scheme? Fooling everyone
                                Flipkart customer support has been notified about the posted complaint.
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                                  KalyaniKolte
                                  from Pune, Maharashtra
                                  Dec 13, 2019
                                  Resolved
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                                  Resolved

                                  I received used and dirty american tourister duffel bag from flipkart.
                                  Now flipkart is not returning the used product since 8-9 days.
                                  I have raised return request 4 times and all time it got rejected without any reason.
                                  I have called so many times to flipkart customer care but they are simply giving excuses and asking me to wait.
                                  Pfa the images of bag.
                                  +2 photos
                                  Feb 1, 2020
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 15, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 31, 2019
                                  Flipkart Customer Care's response
                                  "Hi,
                                  We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 15 Dec 19, and this should have been reflecting in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. "
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                                    Krupa Shingala
                                    from Ahmedabad, Gujarat
                                    Dec 13, 2019
                                    Resolved
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                                    Resolved

                                    Address: Junagadh, Gujarat, 362220

                                    On 18th november i have order a deodorant spray.
                                    Order id:od[protected]
                                    On 18th nov i got message that my order is packed and ready to ship and link was created to track my order. But that link was not genuine. On that link status was different than message.
                                    So i have contact consumer care flip kart. She said that yr order was delivered on mentioned date. But on that day i received a mail that there is a delay in dilivering your order. This is continued for last 3 times.
                                    Now i want quick result.
                                    Jan 31, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 15, 2019
                                    Flipkart Customer Care's response
                                    we will revert on it.
                                    Verified Support
                                    Dec 31, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    Thanks for writing in.
                                    We are sorry for the trouble you had to go through.
                                    While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 20 Dec 19 by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.
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                                      dg_babai
                                      from Kolkata, West Bengal
                                      Dec 13, 2019
                                      Resolved
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                                      Resolved

                                      Address: 41 Vidyasagar road, rabidranagar, kolkata 700065, Kolkata, West Bengal, 700065

                                      I bought a v guard 10 liter storage water geyser (Pebble metallica, white, purple) vide order no. Od[protected] which was delivered to me on 30th oct 2019.in this matter due to my incomplete electric wiring, installation was delayed. The installation was finally done on 07th dec. 2019. After the installation was complete, the technician realized that a different colour other than the one that was booked was actually delivered (Color booked-purple color delivered – cherry) it is to be noted that the cherry color cost rs 500 less. Since 10 days had already passed from the delivery date return option was not possible.
                                      I had complain about the faulty packing. I received a call from your end and was assured to compensate by increasing the warranty period which however did not sound very logical to me. Till date i have not received any response regarding the issue.
                                      I would earnestly request you to take up the matter and resolve it within 7 days. Failing which i would be compelled to report the matter to the consumer affairs.
                                      Hope the matter is settled amicably.
                                      Jan 31, 2020
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 19, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Dec 31, 2019
                                      Flipkart Customer Care's response
                                      Hi,
                                      Thank you for confirming that you have received the good well gesture rs 500 to the gift card section of your Flipkart account.
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                                        Kaustubh Rane
                                        from Mumbai, Maharashtra
                                        Dec 13, 2019
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                                        Address: Mumbai City, Maharashtra, 400042

                                        See what flipkart is doing id ordered puma shoes during the sale was happy being a plus member i got to select the product at discounted price

                                        A day after they delivered i was super happy but when i opened the pack see what i got

                                        I got chemistry some brand with puma label on it for easy processing and stuff inside it was some other brand

                                        I called customer care one lady answered sorry hopeless lady answered and said only refund is possible in this case as the product is not available and as per seller policy they won’t be able to give me replacement

                                        I tols her i need the same product and not the refund on that she was playing a sort of recorded stuff i totally understand your concerns where she was not even bothered to resolve it i told her because of this i’ll cancel my whole order and abandon your services she was again repeating the same thing

                                        I mean seriously at least don’t come up with this kind of offers if you cant fulfill
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                                        Flipkart customer support has been notified about the posted complaint.
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