Flipkart Complaints & Reviews

Dear flipkart,

I am with flipkart since many years.

I purchased a nokia asha 206 mobile from flipkart on 17 july 2019 (Delivered) with order number od[protected]. As per flipkart this phone has a 01 year warranty to be provided by nokia. Value of 4229.

From first day this mobile has a problem in charging (Sudden switch off) and speaker voice not clear. Due to these issues, i raised refund request, but the same has been rejected by seller.

Finally on december 2019 last week, this phone got dead. I reported this issue to nokia authorised customer support. They completely denyed as imei number is not in nokia data base. They also said this mobile is duplicate as back panel also wrong.

Further, they denyed for service as nokia company not exist now.

Still this phone is available on flipkart for sale with 01 year warranty.

The questions are -

1. When refund request raised, why it got rejected by seller why no action taken by flipkart or seller to listen customer issues.

2. Why wrong imei numbers are mentioned in mobile bill.

3. Why flipkart is selling product of company, which is not exist. Who will give warranty nokia (Which is already been closed) or flipkart.

As nokia company not exist, so i request flipkart to provide service for the subject product.

I have reported this issue to flipkart on 27 dec 2019. Flipkart assured me to resolve this issue by 01 jan 2020, but on daily basis i am following flipkart 04 times in a day, but still problem not resolved.

I request flipkart to pic this wrong item and provide my refund.

Regards
Ashwani
+91-[protected]

My account is hacked I got a message from Flipkart! You changed number but I didn't changed any number to my Flipkart account and Gmail also changed! I had pay later limit in it 5000rs! Please get my account back! And when I am opening Flipkart account it's showing new account to open from my number. Already I complaint raised but no use

Sir mera name satyendra kumar or registered mobile no.[protected] hai
Sir mai apne account se 20 jan-2019 ko ko nokia ka 6.1 plus mobile phone purchase kiya tha or mobile ke sath me buyback guarantee ki policy bhi liya tha jisake anusar old mobile (Nokia 6.1 plus) ki exchange value mujhe phone ko exchange karne par 25 jun-19 to 23 sept-19 tak 8000 rs. Aur 24 sept-19 to 23 jan-2020 tak 5600 rs. Diya jayega
Lekin sir jab mai apne old ohone ko buyback guarantee ke tahat dal raha hu to mera mobile phone exchange nahi ho raha hai aur oops sorry! Abb is not enabled for this account or normali tarike se exchange show kar raha hai
Or sir esi silsile me flipkart ke customer care arvind kumar se 04 jan-2020 ko 08:04 pm par baat kiya or complent kiya or arvind kumar se maine apna complent no. Manga to unhone mujhe jhuthi dilasa dete huye kaha ki sir aapka complent no. Aapke registerd email address par bhej diya gaya hai lekin sir meri email id par ab tak na to koi msg aaya or na hi abhi tak koi samadhan nikla
[protected]@gmail.com

Dear concern
I am a regular user from flipkart.

Ordered hometown gleam engineered wood study table (Od[protected] on 3rd january.

4th january i came to know "hometown rhombus engineered wood study table" is the perfect product i am looking for as the color little differing.
Also ordered the same (Od[protected]

Both the order i converted with emi and paid online.

Now i want to cancel 'hometown gleam engineered wood study table (Od[protected]'
The order not yet packed neither shipped.

I called the tollfree number and a girl politely advised me not to receive the shipment (Od[protected].
Confused!!! Never returned any order.

The same girl also confirmed to me that no charges or penalty will impose on me for the returned product. What to do...?? Feeling bad to return the goods.
The delivery date is showing 27th... My card shouldn't get effected for this return.

Only 10 days left...
Within days... If am unable to login to my flipkart acc.. My money will loss... So please help me to unblock my acc and return it

I ordered krx 100kg gym kit from flipkart... When it delivered... It was poor quality... So i tried to return it... But my acc blocked... Now i lost my money... Please help me to get my money... Contact me to [protected]

I have ordered the product on flipkart on 29th december 2019. The product name is "ray-ban rectangular sunglasses" and order id od[protected]. The amount is 10, 611. I have received the product on 30th december 2019. But when i see the product it was totally different from the product shown on the website and totally different and also i have received an old product that box was full of dust and i noticed it was used product multiple delivery stickers were pasted in the box. We can clearly see that product by seeing the package i got used product which was return from other customers. I was not satisfied with the product and called flipkart executive and informed the same about the product condition and executive informed as the same product is out of stock, will arrange for refund wait for 72 hrs. Then i have waited then when i called to check the status executive informed your request has canceled due to high number of returns in your purchase history. And also you are account is blocked. After hearing this i got really shocked because i am being a (Flipkart plus) member also having more than 500 super coins in myaccount. That too i am flipkart customer for more than 6 years. Flipkart is cheating customers like this giving used product and damaged and defective product and not taking back the product (I have received these kinds of damaged products even earlier) i request you to kindly help me on to take back this used and old different product and help me to get my money back.

I have purchase mobile phone of apple iphone 6s (Rose gold, 32 gb) which is deliver to me on date 23rd november 2019 but now only in 1 month and 10 days problem is coming your iphone needs to cool down what kind of product they given i don't know i want refund on this or replace the item.

If i can not able to use bluetooth, can not play game every time when i call any one it's get disconnect what can i do for this please let me know.

Hai
My name is kanduri janardhanreddy
Regarding for ;
My flipkart account is blocked unexpected. My return period is not complete and super coins iam not using. Flipkart behave with me on illegal way. My upcoming orders are delivere every day but iam not using my return policy.
Every product have 10 or 30 days retun period of my orders but. I can't do it reson for my account is blocked
One of the my order is od[protected] [incident: in[protected]]

Please take a complaint on flipkart.
Iam loss my amount 10000 rs.
I have all froofh my complaint
I hope flipkart cheated me
Flipcart telugu customers services and main customers services are very bad.
Every customer support person behave robotic languages.
Thank's to,
Kandurijanardhanreddy.

My flipkart register mail i'd is
[protected]@gmail.com.

Please check my account properly and after deside who's mistakes [flipkart or my].
I hope iam not do it any mistakes

I have been ordered mi led smart tv on 20.11.2019 through bajaj finserv but before expected delivery date i. E.02.12.2019 it has been cancelled without notification to me and my first installment for that order has been deducted from my account of sbi on 02.01.2020.

Again i have been ordered mi led smart tv on 30.11.2019 through bajaj finserv but till expected delivery date i. E.13.12.2019 it has not been recieved by me. Therefore i have been contact with flip kart but no satisfaction reply was get to me and i have cancelled that order but my first installment for that order has been deducted from my account of sbi on 02.01.2020.

After this i have been contact with bajaj finserv official by mail then he will asked for "cancellation receipt" for both order.

Therefore i request you to kindly provide me "cancellation receipt" for both orders.

My complaint is regarding to did not get my refund... And also my account not opened fast 9 months onwards... I call daily to our team... Our team says please give reply to mails... I give replying also but not solved... Reg mobile number:[protected]. Flipkart team is only sent message regarding to only account... But did not given the reply regarding to refund... I talk to so many telugu agents also but no use... I request to i want my money back... T

Order id: od[protected]

I have ordered 1 jecket on[protected] the cost of 3299 rupies.
But in delivery packet i have been received 1 jeans.
The order id is - od[protected]
On[protected] i have raised complaint regarding return this package then the wishmaster is comes to pickup or then he called to his senior or told me that he will not take this return pickup and told me that you should give us mail by flipkart then only we will pick your order.
Then i call on flipkart customer care the flipkart executive told me that we will give you resolution on[protected] this is deadline time.
But not resolve my problem
After[protected] again i call on flipkart customer care then the ask me 2 days time mor to resolve my problem the time is extend[protected] but not resolve my problem yet
Then on[protected] flipkart executive call me that they will give me resolution on[protected] but when i call on flipkart today again the copy or paste that my complaint is on higher priority there team is working on this, they will give me call ect.
Please suggest me what can i do for this...

Order id od[protected]
Tracking id fmpr[protected]

Dear sir/madam,

This is for your kind information that one shipment was supposed to be pickup at my place but unfortunately it was not pickup by pickup boy though i called him for the pickup but he started talking in bad manner. He used abusive language with me.

Find the below detail of sms received from ekart on january 3, 2020, time 10:48 am...

(Out for pickup: anand sarees printed f... With tracking id fmpr[protected] from flipkart.com, will be picked up before 9pm today by an ekart wish master (Call [protected], pin 189). Keep the product ready with all accessories and tags for verification.)

Such kind of behaviour not only decrease the value of your service but create a bad reputation of your product. I request you to take action over it as i have been very frustrated with all.

Please let me know the status of my complaint as early as possible.

Regards
Deepak

I am kumar vijay - [protected]
Mail id - kumar. [protected]@gmail.com

Order id: od[protected]

I have ordered 1 jecket on[protected] the cost of 3299 rupies.
But in delivery packet i have been received 1 jeans.
The order id is - od[protected]
On[protected] i have raised complaint regarding return this package then the wishmaster is comes to pickup or then he called to his senior or told me that he will not take this return pickup and told me that you should give us mail by flipkart then only we will pick your order.
Then i call on flipkart customer care the flipkart executive told me that we will give you resolution on[protected] this is deadline time.
But not resolve my problem
After[protected] again i call on flipkart customer care then the ask me 2 days time mor to resolve my problem the time is extend[protected] but not resolve my problem yet
Then on[protected] flipkart executive call me that they will give me resolution on[protected] but when i call on flipkart today again the copy or paste that my complaint is on higher priority there team is working on this, they will give me call ect.
Please suggest me what can i do for this..

I have purchased red mi 6a mobile but that mobile is dead and immediately return that mobile and that return process accept but any one not came to pick up my mobile but daily i have received pick up messages but nobady not pick up the phone so kindly accept my request and immediately to take return and give refund my money otherwise i will be take action against you r company... Already ten days completed but return request cancelled to your company today again i'm apply return request... It's very irritating and very dispointed. Immediately return my money.

I have ordered g shock watche .Actually the product which I got is seems to be not genuine and design
pattern of this watch is shown in the description of the watch is different which I got in actual . The product quality is very poor not upto the mark just like g-shock watches. G shock watche not genuine.its seem different .

I ordered a mobile from flipkart and after some time flipkart cancelled my order and then blocked my account saying that i am purchasing mobile for reselling and the account got blocked. I tried so many time to contact customer supports but every time they told that you ordered mobile to resell but that time i ordered mobile for my sel[censored]se because my old mobile was broken.

Flipkart is not cancelling order with id od[protected] and they are torturing me saying its our policy but i, m only 6hrs late fron their policy, im also saying to replace the product but they r saying no i am ready to change my order with same seller they r saying no to it also what to do i want this order to cancel or replace with 6 seater sofa with same seller
Plz help

I received a payout of october, 2019 in the form of an electronic gift voucher from flipkart affiliate team with reference [protected]. They have deducted 20% tds in the final amount.

As i have already provided my pan details, tds deduction was supposed to be 5% but they have deducted 20% tds.
My net pay was rs 3, 354 but payout statement mentions it as rs 2 683 after 20% tds deduction.

I have already written 5 emails to affiliate @flipkart.com & tried to contact at https://affiliate.flipkart.com/contact-us 4 times but i have not received a single response for either of these.

I have also written email to cs-head @flipkart.com but still no response it received.

My flipkart affiliate tracking id: shadzaidi

Hi Team, I am arun kumar, and since 10 years i am flipkart customer. When i was trying to login in flipkart portal suddenly i was getting default error message "your filpkart account has been blocked please contact our customer support to fix this", after that i connected with customer care for this issue and explain the issue with support executive, but they were told me that they will forward my complain to respective team and they will reply me after 72 Hrs. but i didn't received any mail or call, then i called again to customer care for this issue but still they given me same response, we are forwarding you complain to respective team and they will reply within 72 Hrs. same this happen 5 times with me, but i didn't receive any mail or call, then they reply me the reason for account block "your recent order has been cancelled as our systems have detected irregularities in payment method used for this order" And i have checked from my side no order cancelled from my account and no irregular transaction done from my account. after that i connect with customer care for this mail and asked then which order has been cancelled from my account they are not able to answered me, and they told me again and again awe can't do anything, but they are not able to clear me, even i am not able to download my invoice also because of that i am unable to gets repair my product (room heater) which i was ordered some time back and it was in warranty period but last date is also exceeded for repairing, and i loss around 1300 rs, because o[censored]navailability of invoice. Also i told them please analysis the technical level might be technical team have done or software issue, because same issue facing most of the customer i have seen in social media also, but they are not agree with that and they just told me sorry. becuase their sorry word can not fill my loss of 1300 rs. After that i connected in social group "Flipkart page", they also told me that they will look at my issue and they will revert me after 72 hours, but no response from their side.

@flipkart response again and again my order cancelled due to invailed transaction, thats y they have blocked my account,

I want to know which order no you have cancelled, give me the order no, date of cancelled and transaction which is invalid.

many times i have asked and they denied to respond me. Requesting you to help on priority.

I have ordered 1 jecket on[protected] the cost of 3299 rupies.
But in delivery packet i have been received 1 jeans.
The order id is - od[protected]
On[protected] i have raised complaint regarding return this package then the wishmaster is comes to pickup or then he called to his senior or told me that he will not take this return pickup and told me that you should give us mail by flipkart then only we will pick your order.
Then i call on flipkart customer care the flipkart executive told me that we will give you resolution on[protected] this is deadline time.
But not resolve my problem
After[protected] again i call on flipkart customer care then the ask me 2 days time mor to resolve my problem the time is extend[protected] but not resolve my problem yet
Then on[protected] flipkart executive call me that they will give me resolution on[protected] but when i call on flipkart today again the copy or paste that my complaint is on higher priority there team is working on this, they will give me call ect.
Please suggest me what can i do for this...