Flipkart Complaints & Reviews

Date of the incident: 17-november-2019
Order id - od[protected]

Description:
Sir, we have ordered shoes for 10 years old boy in flipkart but received 6 months baby shoes and raised request to return the shoe for 2 times and refund the amount back but no one has come to collect the baby shoe instead return request was closed for 2 times. Flipkart mentions as issue resolved with out consulting us for the last 2 times.

Resolution: to send person to collect the wrong product (6 months baby shoe) and refund the amount - 999 rupees.

I have order a nike superfly 7 shoes on 2nd december, which delivery date was 7 dec. But still not delivered. They are not resolving my issue. They have given a huge 40% discount so i paced the order. Now they are not delivering it. When i was calling in the customer care they cut the call without resolving the problem. The product is cash o delivery, of rs 3597.

Hello, i ordered adrenex badminton racquet worth rs.389 on 3rd december 2019.. Without a call of delivery boy i got a message of flipkart telling that we couldn't deliver your product...
Please look after this complaint very keenly n please do correct it...
And i hope i will get a call from them of my order...
U people please call us before the order delivery n inform us a out the order shipment and it's better for us reschedule our works!

My name is rajesh, my email id is [protected]@gmail.com, my mobile number is [protected] (Nine nine eight nine four eight four three one zero),

My account has been blocked and you give me the reason that i have returned some of the purchased items but you don't clarify. That did i violated any return policy.. And you are saying that i have ahuge numbers of returns but did i violated any policy..

I have purchased more than 5 mobiles more than 5 tv and some products my minimum purchase from 2016 is more tha n rs. 2, 00, 000, you can check my order list.

And pay later of 249 has been not paid but the reson for this is i can't login to my account.

And this what you do for the loyal customer.

I have calling your customer care for this issue but only one reply from flipkart that i have returned some of the article but i return basef on return policy only..

If i violated return policy then not only block but also delete my flipkart account..

Flipkart something went wrong i return the item but my account suddenly block so please check my account immediately my money is still pending and i ordered the gloves n i return it because it came another item not the item that i ordered so i wrote in recommend disappointed so afer 2, 3 minutes suddenly the was block or i dnt know why and it wrote something went wrong i thought my network is not working so again i check it repeat the same thing so i checked on play store that also it doesn't shown the app flipkart so i check on google about complaint so i got this. I am very pleased to flipkart do check my account immediately😔 thank you

Hi team,

Inspite of talking to your executives multiple times you are not able to deliver my order on time which you promised. You just have one work to do and if you can't do that then what else can you do. It was a gift order and if i don't get it on time which is mentioned in portal then what's the use. This is why most of them prefer amazon. You guys are perfect example for a term that we refer as ist which always late. Anyways this will be my last order for you and that too i am returning it as you delivered late.

Dear sir,
I had purchased nova prime series nht 1085 runtime: 45 min trimmer for men. From flipkart rs 711 on dated 10/09/19, and cancelled the same item within one hour.
But till now the refund amount not received in my account, i had already put a complaint to boi bank, shamgarh branch m. P. On dated 18/10/19
Regarding my refund but till now no resolution found. From flip kart costumer provided transaction number: arn 17203019253936030441958.
Please resolved my issue.
My order id od[protected]

Thanks and regards
Sujit kumar jena
[protected],[protected]

Hi,
This is the concern about that i have ordered the product on 27th november 2019 on flipkart my order id. Is od[protected]. I have not received my order yet it's been 10 days. I even contacted by your customer executive as she informed me that my order will get delivered by 7th of december 2019. When ordered it was showing g that it will get delivered by 5th of december 2019 but still there is no update. I am really disappointed by this and even i was not hoping such type of things from flipkart as the flipkart is most trustable online shopping company i do prefer more flipkart rather than amazon. Please consider this as soon as possible.

Thank you.

Bidipto sarkar
Attachments
12:46 pm (2 hours ago)
To flipkart

1. My new phone got delivered today and it was taken on an exchange offer for moto e4 plus under the order id od[protected].
2. The wishmaster rejected the phone and further demanded 2100 rupees for giving the phone.
3. I thought there was some miscommunication from his part so i accepted his terms as i was in dire need...

Mobile handsetsflipkart not replacing the phone

My name : mohamed yazar

I've bought asus rog phone 2 (8gb, 128gb) through flipkart and the phone is having display problem.

For that i've put a replacement and they have registered a technician visit for me

The technician even checked my mobile display and told me it's display problem he took pics mobile with the reddish tint issue and told me he will update to flipkart.

The problem : the technician has given a fake update to flipkart that the issue is resolved although the issue is not resolved.

I'm having the picture of my faulty device which is having red tint issue below 30 to 0 % brightness.

Now what should i have to do?

The technician was from jeeves.co.in company which has tie up with flipkart and all the problem was with the technician who was giving wrong updates to the flipkart company.

Below i've added pics of my mobile with red tint issue for reference.

Sir,
I had purchased a microwave oven of bajaj electricals through and on your recommendations signed an extended warranty with jeeves. I am giving below the details for your perusal. Jeeves does not want to honor the warranty and has suggested getting the repairs done from bajaj electricals on a chargeable basis. You can see that the warranty is without any riders and is unqualified. I would request your legal department to deal with jeeves and teach them how to honor commitments
Kaushal malhan mob: [protected]

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I am fredy, i got lured into a fake website while browsing the internet. It looked very similar to the flipkart online market, with the name flipkart explore plus, the products were offered for amazingly low discount prices. Realme 3 pro was being offered at 2899 rs. When clicking on add to cart a page with just 3 boxes apoears, name, mobile number and full address. It raised a red flag but thought other details would be on the next page. I was wrong, it took me to paytm to make the payment. Upon clicking the amount got deducted. Saying "payment made to online mobile shop". Thinking that it was genuine, i ordered a mobile, and paid but got no receipt or anything. Please help. Photos attached below

I have used my flip kart account [protected] for this no. One day without any information it will blocked. I have issue with ordered item. To inform the concern team the account is blocked. This is not fare, i pending pay later also. How to i close that. With out my account activation how to pay the bill. I am one of flip kart user last 1 years. Update issue asap

It will happens in 06/12/2019

I want re activate the account.

Already i contact with flipkart care about can not access game zone. They said i used different account in same ip, so they blocked game zone. After 2 or 3 days it will be work again. But till dated it does not work. Also i have a question, in same ip i can't access different accounts for game zone but how they accept orders through same ip used by different accounts?

I have earned commissions of rs. 24912 on flipkart affiliate program by referring flipkart products through social media and websites. The full amount is approved more than three months ago and i have uploaded all necessory documents including pan card and bank account. But flipkart not transferring the commissions of rs. 24912 to my bank account. My friends whose payment was approved later than me also received their payments to bank.

While im calling to flipkart customer care regarding the problem, they don't know where to transfer the call or who deal with the problem. Then they tell me to email the matter. So, i have emailed them, but they don't give any response.

Below im giving my affiliate account details

Email: muhammedshabeerbava [at] gmail.com
Affiliate tracking id: muhammeds13

Also below attaching screenshot of my earnings.

Hey my flipkart account got blocked and reason given was i m reselling the products but the truth is i was ordering products only for personal use not even for a friend or relative.
I purchased apple airpods pro thats is a high demand product and it was out of stock so i clicked notify me and and got the notification that the product is available and then i ordered it for first time due to some glitch in app the order was not successful and got cancelled and then i waited more 3-4 days and then it got back in stock and then i ordered and it got successful. Order got confirmed and payment was successful and after placing order the 3rd day i got a mail that my order is cancelled due to high demand and i contacted customer care and they said we will surely add you feedback and will try that thats does not happen again so i was like okay.
Then next days i was trying to order apple earpods with 3.5 mm jack it was out of stock so i again clicked notify me option and they same day i got notification that the product is in stock and then i placed order and payment was again successful but after 1 more day i got mail that my order is cancelled again due to high demand again and i was really frustrated and then today that is 6 of december 2019 i updated the app and when now i m trying to log in it says my account is blocked please contact customer care.
Now i m having a gift card of 1500 in my flipkart account and it is goona expire soon i just want you to please unblock my account and please tell me that why my account was blocked so i can keep that things in mind and not do same again please help please help asap
Thanks

I ordered a realme 3 pro mobile phone on 3rd oct, 19, it was an exchange offer and i paid rs.8629 as the exchange price was rs.1400. On 13th oct, 19, a delivery person from e-kart logistics came to deliver the product, i opened the product in front of him and found it was a keypad phone lephone k11, i told him i am not going to receive it but he told me to complain it to flipkart customer care for replacing the product and he insisted to take my old phone as it was an exchange offer, i had to pay him rs.1400 just to keep my old phone after many request. Then started my miserable experience with flipkart customer care, whenever i call them, they listen my whole story and respond by saying that they have escalated the issue towards higher authority, but 2 months have passed, there is no resolution. I am really very frustrated and don't know what to do, please advice.

This is really shocking for me as after so many years of shopping from flipkart this has happened to me for the very first time.
I've ordered realme x2 pro a premium phone instead i got realme 3 pro, i paid through sbi credit card emi. It was a genuine mistake no worries i applied for replacement, i recieved realme x2 pro but this time there was a white spot on display, i thought it was dust tries removing nothing happened, then i thought it's because of screen protector pre applied on screen i removed it but still nothing happened so i started the phone now that spot has yellow and green colour depending on different background. I've applied for return but this time a technician was required because it was a technical issue, okay. Technician came from jeeves, he came inspected the device and said yes it is defective and was about to file report as defective phone. Then he called his superior and sent pics of mobile on whatsapp the genius superior sitting in office told him that it was because customer (I. E. Me) has applied pressure on screen. I'm so strong i know that if i press any phone it'll break or display can stop working for sure. Still they falsely claimed it was my mistake and rejected the request. If he inspected the phone and found it defective then why did he called someone who was not on spot. Then flipkart is telling me to wait and wait but the jeeves support called me and told me they'll not provide any technical support to me anymore. I'm frustrated now, i'm having a headache a huge experience for me i'll think 1000 times before ordering any expensive stuff from flipkart. On the other hand amazon never did things like that. Not even a single casualty. I hope this complaint will help me.

I have ordered vivo z1 pro with exchange offer of rs.1550/- and balance amount i have paid three days back. Now for my old mobile it has been rated just rs.400/-for good looking and it is good working condition. There is on mentioned in the flipkart site at this rate. The person who came is a rude fellow and not listening anything and within a minute he has gone informing to raise complaint in the flipkart. I have been waiting for three days. Will anybody will look into it and solve the issue at the earliest.

Dear all,

I would like to bring this to your attention that i have ordered for mi 4a 32inch tv on flipkart on 26th nov 2019 which was supposed to be delivered on 29th nov at my home address which did not arrive on the date and no update was even updated in my order page as well after lots of struggle i somehow connected to ekart hub mumbai and got a reply from them that there has been delay as they have ye not received the product and finally on 2nd dec i got my tv delivered and then i found that i had ordered for 4a pro and received 4c pro model i was ok with it and arranged for the installation the person came on 4th dec at my place and when he opened the box there was no remote in it shocking... It was i then requested for the replacement of the product on 4th dec and on 6th dec i get a msg from flipkart that the return request has been cancelled... Don't know why... After paying money for the product what a customer gets is this..

Pathetic service given by flipkart and its seller... Now either u replace my product at earliest or please take ur product and refund my money or i will be happy to take this pathetic service of flipkart to social media and urge people not to buy anything from flipkart. Also attaching the invoice copy and the video of proof that there was no remote in the box when the installation person opens it.

Regards,
Sujit thasal