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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1045

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V
varunbathla786
from Mohali, Punjab
Dec 13, 2019
Resolved
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Resolved

Address: Ludhiana, Punjab, 141003

I have placed 3 orders on flipkart on 17th of nov and payment got deducted from my credit card and bank is saying merchant has claimed the money that's why it is converted into emi successfully and in your system it shows pending even after 26 days it's showing pending and bank is asking for 50 days so that bank can contact to concerned member bank
+6 photos
Jan 24, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jan 28, 2020
Flipkart Customer Care's response
Hi,

We are sorry for the trouble caused. We're writing to you about your orders with order ID OD[protected], OD[protected], OD[protected]
. We would like to let you know that seller has not received the payment for your order. Hence, request you to get in touch with the bank for further assistance.
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    D
    Dhirsolanki
    Dec 13, 2019
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    Address: Kutch, Gujarat, 370001

    I ordered a mobile phone with old mobile phone exchange. My product was proper and satisfying every terms and condition for exchange. During the time of delivery, the person rejected product exchange without any specific reason. I demanded the reason for rejecting the product exchange in writing then also he denied. Even i mailed for the reason to flipkart, they also denied.

    I paid the difference of amount on the same day because the new product was important to me. But i paid because their person rejected my product exchange without any reason.

    Terms and conditions mentioned by flipkart, was not obeyed in proper way.
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 13, 2019
    Flipkart Customer Care's response
    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
    Dec 21, 2019
    Updated by Dhirsolanki
    Registered Email ID : solanki.[protected]@gmail.com
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      R
      Ravi Parth Sarthi
      from Motihari, Bihar
      Dec 13, 2019
      Resolved
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      Resolved

      I have created flipkart account seven years back with a mobile number [protected]. Few months ago i lost my mobile phone and the number.

      The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
      Please do suggest me to update my new mobile number to my flipkart account
      Jan 14, 2020
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 13, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Mobile Face order Delhivery...
      Menka Chavan's reply, Dec 11, 2019
      mobile Damages
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        G
        Gaming Beast
        from Mumbai, Maharashtra
        Dec 12, 2019
        Resolved
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        Resolved

        Address: 713363

        I have ordered a shoe of nike on 2th December, and the delivery date was on 7th of December, but they still have not delivered it. Everyday i calling customer care but they asking to wait. And giving a new time. They promised to provide a resolution up to 11th December. Today is 12th. But still they have not provide any resolution. This is very unfortunate that the customer care service are not providing any help. Just asking to wait few more days. They are asking to cancel the order and purchase the same item from in higher range. This is very unfortunate that they provided a discount but not supplying the product.
        +2 photos
        Feb 7, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 15, 2019
        Flipkart Customer Care's response
        Hi,
        We are glad to inform you about your return request of the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product from your address by 20 Dec 19 and the delivery of the product will be on the same day.
        Verified Support
        Dec 31, 2019
        Flipkart Customer Care's response
        Hi,
        We are glad to inform you about your replacement request of the product has been completed by the seller on 19 Dec 19. Hence, we are closing this complaint from our end.
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          V
          Vaibhav Kumar
          from Noida, Uttar Pradesh
          Dec 12, 2019
          Resolved
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          Resolved

          I placed an order for IFB 9.5 kg Fully Automatic Top Load Grey having order id OD[protected] on 29/11/2019 which was deliverd to me on 6/12/2019 after a fake delivery attempt on 5/12/2019. Later on 6/12/2019 technicians from IFB came to our home for installation. After unpacking the same they found that the product is damaged and it was also having a old appearnce as like items availble on store on display.i raised the request for replacement on very same day. From that day i daily get fake assurance from flipkart's side. Till day no body came to pick up that damaged piece and to deliver the other one. Due to winter every single passing day is difficult for us without machine and they are just providing us a later date. At first they told us we will receive resolution by 10/12/19 then it became 12dec, after that it became 15 and now they are saying wait till 19/12/2019. Neither they are agreeing for a refund so that we can purchase it from somewhere else nor they are providing us a replacement. It is very difficult to wait till 19/12/2019. Please provide a early resolution.
          +2 photos
          Jan 31, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 19, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 31, 2019
          Flipkart Customer Care's response
          Hi, Sorry for the trouble caused.
          We're sorry to hear that you're facing issues with your product.
          We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out.
          Your kind understanding is appreciated.
          Verified Support
          Dec 31, 2019
          Flipkart Customer Care's response
          Hi,
          As discussed with the team, You have received the replacement product.
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            O
            ovijit54649
            from Siliguri, West Bengal
            Dec 12, 2019
            Resolved
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            Resolved

            I have joined flipkart affiliate programme i have successfully completed the condition and i have earned 3630/- approved payment, but gift amount was not transferred my mail or post to my address.

            I have mailed several times but nobody had replied and we have also submitted issue in affiliated programmes contact us page, but they have not replied to us.

            They are not providing any support and not even there is number to contact them. I am hopeless and helpless. Kindly take the necessary actions against them. I have worked very hard and now i am not getting my hard earned money.
            Jan 13, 2020
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 13, 2019
            Flipkart Customer Care's response
            Hi, We would request you to contact on [protected]@flipkart.com. Hence, Closing the complaint from our end.
            I also have same problem money also not credited in my bank account and I have 5499-/ approved payment they said I received the amount November last but it's not credited yet I also do so many emails to Flipkart but they didn't reply me it's my first payment from Flipkart but it's too much disappointing from Flipkart affiliate team.
            Affiliate training I'd is- kaiynaatk

            affiliate payment not send - Comment #3605878 - Image #0
            affiliate payment not send - Comment #3605878 - Image #1
            On 7 December I repay for paylater bill on flipkart of rupees 379 amount deducted but transaction get failed and amount didn't get back yet.
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              S
              Sanjay@Jaiswal
              from Mumbai, Maharashtra
              Dec 12, 2019
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 40070

              I had made a transaction on flipkart of amount 9148 rs, the amount was deducted but
              The order was not confirmed, flipkart suggested me to co-ordinate with bank for the
              Same, i had co-ordinated with the bank, the bank has provided me the update that they
              Have transferred the amount to flipkart & their was a request for emi convertion for
              That amount to bank, the bank has suggested to followup with flipkart.

              On 11th dec 2019 when i open the flipkart account to take followup the order/order id
              Was missing from flipkart website, the executive says i am providing the wrong data,
              They are not ready to listed even after told them that i had multiple mail followup
              With flipkart executives, & escalation team & also the screenshot of the order.
              I have co-ordinated multiple time for more then 2 hours with flipkart executive they
              Provided wrong data (Mail id) & were not ready to transfer my call to escalation team
              & nor to any management & finally they disconnected my call with out informing me &
              With any resolution,

              I am frustated with this, i am suffering from headace & health issue after
              Followup with flipkart executives,

              Kindly refund the amount & resolve the issue
              Jan 18, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 13, 2019
              Flipkart Customer Care's response
              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details or account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                P
                prashantsirvasmat
                from Shahapur, Maharashtra
                Dec 12, 2019
                Resolved
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                Resolved

                Dear sir,
                I ordered redme mobile on mahasale on 8th december 2019 sunday at 10.50pm. I paid 1700rupees through debit card via paytm.
                But still i have not got delivery of the same. I request u to look into the matter and solve it immediately.
                Thanking you.
                Regards
                Snehal khadkikar
                Jalgaon
                [protected]
                +3 photos
                Jan 15, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 13, 2019
                Flipkart Customer Care's response
                Hi, We would like to let you know that any offers to appear anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app is not from sellers on our portal. Also, in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support. Further, you can choose to initiate legal action against the spammer/spamming organization too. Hence, closing the complaint from our end.
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                  S
                  Sanjay@Jaiswal
                  from Mumbai, Maharashtra
                  Dec 12, 2019
                  Resolved
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                  Resolved

                  Their was a case going on with flipkart for a mobile from 31 september 2019, the amount was deducted from my account but flipkart says they haven't received the amount they suggested to follow up with bank,
                  Today when i got update to follow up with flipkart,
                  The order is missing from flipkart order list,
                  The executive says there is no such order present
                  Jan 18, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 12, 2019
                  Flipkart Customer Care's response
                  Hi, We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the correct order ID in order to assist you further. Hope to hear from you soon.
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                    N
                    Naren5389
                    from Delhi, Delhi
                    Dec 11, 2019
                    Resolved
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                    Resolved

                    Address: Gurgaon, 122004

                    Dear Team,

                    I had ordered Iphone 8 on 05th December 2019. Got the mobile on 07th December 2019.

                    But When I switched on the mobile i was shocked to saw the line on the display of iphone 8. Immediately than make a complaint at customer care on 07th December 2019.

                    From 07 to till date I didn't get any resolution from flipkart, My return request has been rejected after 04 days today.

                    Now I am clueless what to do. Again request you to kindly replace the mobile.

                    Thanks a lot
                    Narender
                    [protected]
                    +2 photos
                    Jan 14, 2020
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 13, 2019
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We would like to let you know that your replacement of the Apple iPhone 8 (Space Grey, 64 GB) has been approved by the seller. We would like to let you know that courier service provider has confirmed the pickup and delivery of the product from your address by 14 Dec 19. The seller has shipped the replacement to you via the courier service provider and this will reach you by 14 Dec 19. You can also check your order status here: http://fkrt.it/bqWLi~NN.
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                      S
                      smriti shrivastava
                      from Gwalior, Madhya Pradesh
                      Dec 11, 2019
                      Resolved
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                      Resolved

                      Sir my account has been blocked i don't why maybe I hav ordered many products and returned them because i didn't liked them andthey didn't fits me now i m hav two parcel with me 1 i hav to return because it's really too small and 1 i appeal for smallersize i want to cancel my all orders and return that 2 parcel too and please solve my problem i want to cancel all the order and return the item which i am having and i want to know the reason behind blocking my account C
                      Jan 12, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 12, 2019
                      Flipkart Customer Care's response
                      Hi, We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID/registered contact details in order to assist you further. Hope to hear from you soon.
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                        C
                        cka1983
                        from Bhopal, Madhya Pradesh
                        Dec 11, 2019
                        Resolved
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                        Resolved

                        My registered email id with Filipkart is [protected]@gmail.com. I am purchased cloths from filipkart. Order ID is OD[protected]. The return period valid upto 30 days. I want to return some items from this order but my account blocked by filipkart so I am unable to make return request. I have email & contact by phone many times but my issue not solved.
                        Jan 15, 2020
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 13, 2019
                        Flipkart Customer Care's response
                        Hi, We'd like to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.
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                          M
                          Milind Tank
                          from Veraval, Gujarat
                          Dec 11, 2019
                          Resolved
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                          Resolved

                          invoice in e-mail

                          Address: 14 new kumbharwada "Bharat Kunj"canal road, Rajkot, Rajkot, Gujarat

                          I have recently added my new email id in order to get the invoice but after clicking on download invoice this message is shown "the invoice will be sent to your registered email id" but in my inbox there is no invoice.

                          The mobile which i have ordered is stolen so i request you to solve this problem as soon as possible.

                          I have added email of my brother because my newest email is already is use so i cannot add...
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                          S
                          Santhosh B V
                          from Bengaluru, Karnataka
                          Dec 11, 2019
                          Resolved
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                          Resolved

                          Address: Surabhi, 2nd Floor, 6th Cross, 1st Main, Nisarga Layout, Near Prabhuddalaya, 560083

                          Dear Sir/Madam,

                          i was ordered ADIDAS BINAFO M SS 19 Running Shoes it comes with out price tag with poor quality and product packing comes with torn condition, now i amd going cancel the order Flipkart is asking price Tag.

                          Please help me out in this case, i am struggling get the refund from them.

                          Regards
                          Sanothosh BV
                          [protected]
                          +3 photos
                          Jan 14, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 13, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            S
                            Santhosh B V
                            from Bengaluru, Karnataka
                            Dec 11, 2019
                            Resolved
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                            Resolved

                            Address: 01, Surabhi, 2nd Floor, 6th Cross, 1st Main, Nisarga Layout, Near Prabhuddalaya Bengaluru - 560083, Karnataka, 560083

                            Dear sir/madam,

                            I was ordered adidas binafo m ss 19 running shoes it comes with out price tag with poor quality and product packing comes with torn condition, now i amd going cancel the order flipkart is asking price tag.

                            Please help me out in this case
                            +3 photos
                            Dec 11, 2019
                            Complaint marked as Resolved 
                            issue not resolved
                            Verified Support
                            Dec 12, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Dec 30, 2019
                            Flipkart Customer Care's response
                            Hi, We are sorry for the trouble caused. We're writing to you about your ADIDAS BINAFO M SS 19 Running Shoes For Men with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 14 Dec 19 and should be reflecting on your account by PhonePe account.
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                              N
                              NIKHIL SUNDRANI
                              from Isagarh, Madhya Pradesh
                              Dec 11, 2019
                              Resolved
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                              Resolved

                              Address: Bina, Sagar, Madhya Pradesh

                              My account is blocked so i want restart my filpkart account.
                              Plz help my problam aa soon as. When i can oder prodcut. Iam survive many problams for a long time. No one can't helped me.
                              So plz accpect my request and solve my prblems.
                              This is my filpkart login registered mobile
                              Mob. No.-[protected]
                              And my id
                              [protected]@yahoo.com
                              [protected]@gmail.com
                              Jan 13, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 12, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              He knows for all my detail like address number and product also i was complain agents product

                              so why our data was likes from your side, if you cant protect our data ...
                              pls shutter down .

                              i got call from,
                              +91 [protected]
                              [protected]

                              Regards
                              Sachin Bansal
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                                S
                                Sayanu Chatterjee
                                from Dimapur, Assam
                                Dec 11, 2019
                                Resolved
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                                Resolved

                                I have a due amount in pay later, but flipkart has blocked my account earlier so i can't able to log into my account and i a reaching to flipkart over phone and email from nearly 10 days but no resolution from their side. So last date is 15th december, i want to pay bill but flipkart isn't accepting what the point. And flipkart is continuing to harass me by messages of reminder.
                                +2 photos
                                Jan 31, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 12, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Dec 30, 2019
                                Flipkart Customer Care's response
                                Hi, We are sorry for the trouble caused. As per the interaction with the team thank you for confirming that you have received the payment link and the you have paid the due amount. Also, we are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                                I ordered Maybelline foundation but received different brand that is Lakme so i raised return 5 times they didn't resolve my issue and blocked my account
                                and also i received one kurta set which i received different but also they return this product too what can i do plz help me ...
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                                  C
                                  csisangia
                                  from Savantvadi, Maharashtra
                                  Dec 11, 2019
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                                  Address: Mumbai City, Maharashtra

                                  Hi team,

                                  This was regarding the flipkart pay later bill of 1100/- due from my side.

                                  Before the due date flipkart blocked my account and i am not able to login.

                                  When asked for a reason for blocking my account, was told there are n number of returns from my side.

                                  If i order a flipkart assured product and if i receive duplicate, flipkart is the one who accepts the return. The return request is accepted by flipkart.

                                  I contacted flipkart for the same and asked to resolve this issue.

                                  They kept on raising incident tickets and no action has been taken till now, nither a link to make the payment is provided.

                                  I am continuously getting calls/messages stating about legal implications if due amount not paid. They providing links as well, clicking on it takes me to the flipkart login page.

                                  Even after explaining many times the issue to flipkart executive, no action is being taken from flipkart side.

                                  Request you if someone can take a look into the same.

                                  Thanks
                                  Chirag sisangia
                                  +2 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  My flipkart account has been deactivated and now I want be activate it but it is not activating i want my account back because i have to return some products which size is not fit for me
                                  mobile no.-[protected]
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                                    Saumita Bepari
                                    from Kolkata, West Bengal
                                    Dec 11, 2019
                                    Resolved
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                                    Resolved

                                    I placed an order on 5th december and the order id is od[protected]. The total price of the order was rs. 469/-. Within which rs. 373/- was included from my wallet and rest rs. 96/- i paid through sbi net banking. Next day the order was cancelled automatically by flipkart and in order details it is shown that "₹96.0 as refund will be transferred to your bank account by tue, dec 10. For any questions, please contact your bank with reference number igahpcqsu9." yesterday was 10th december and the money was not received. Today i called flipkart customer care and told about it. They suggested me to ask my bank with the reference number. According to them i called my bank customer care the replied the they can't help with this reference number as no transaction is shown by this number. I wrote about this matter to flipkart again but no response is received from there end. Please let me know how can i get my money back. Please take my complain against flipkart and do needful.
                                    +1 photos
                                    Jan 12, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 12, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      Nimisha kuriakose
                                      from Kottayam, Kerala
                                      Dec 10, 2019
                                      Resolved
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                                      Resolved

                                      I nimisha kuriakose, ordered and paid for the mobile vivo z1 Pro which was displayed on deal of the day and made payment on 10th Dec 2019 approximately at 3.30. But I did not get any order details and delivery details and also it is not shown in my order list. I made payment through paytm. I here by request you to cancel my order and refund it to my account as soon as possible.I here by attach payment details and product details below
                                      Jan 12, 2020
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 12, 2019
                                      Flipkart Customer Care's response
                                      Hi, We are sorry to inform you that we are unable to find your Flipkart account details from the shared information. Request you to share the registered contact details in order to assist you further. Hope to hear from you soon.
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