Flipkart Complaints & Reviews

I have been provided defective product and when i have requested for the replacement of the product the delivery person refused the delivery of the replacement because the replacement color was not matching with the defective product.

Also the behavior of the delivery person was rude and nonprofessional.

After that i called the customer care and i was misguided. The customer care executive said to me that a replacement cancellation request needs to be done and then again replacement request needs to be raised. He raised the replacement cancellation request with the comments that problem is resolved without informing me and after that told me that replacement request can be raised after 48 hours only.

This is a case of cheating and misguiding. I need a replacement of the product asap otherwise i will raise a case against the company.

My mobile number is [protected].

I have ordered the mi let tv 55inch 4 k tv, that amount around 40, 000. They have send the wrong service number product and the service number mentioned in the invoice is different. Now, i have asked for the updated invoice, that flipkart group was replied me as, we will do replace or refund. I mailed them as both is ok for me. Now, that flipkart team informing me as, we can’t accept replace or refund. Now, tv have problem, if i approach service center means, they have asking the invoice and product service number is different. Can you please guide me what necessary action can take against the flipkart group.

I have placed an order with flipkart for fujifilm xt 100 camera and i need the invoice copy to claim warranty as iam facing some issue with the camera. With my recent order from flipkart, i placed an order for fhd tv, but they sent me hd ready tv. When i requested them for replacement or refund, they closed my account without any prior notice stating that i have returned many items in my account. But not even a single return was requested ing account. Tried contacting flipkart as much as i can, received the same reply everytime. Please help me with getting the invoice and help me to use my flipkart gift card balance.

I ordered a g shock watch flipkart. I buy this g shock watch sale for discounted price of 4616 including taxes. I pay cash on delivery. Watch price 4616. Delevery date 3-1-2020. When i opened the box. The box condition very bad. Box condition very poor. I see the watch just like local market. The watch totally different (Fake). The product not genuine. Actually the product which i got is seems to be not genuine & different (Fake) pattern of this watch is shown in the description is as different which i got in actual. The product is different upto the mark just like the g shock watch. Totally different & not genuine. I request for return on same day[protected]. The wishmaster of ekart very rude & harsh with me. Flipkat& seller & wishmaster not solve my problem. They lie many times with me. Flipkart senior team customer care executive told me[protected] your order pickup today but wishmaster not came. Pickup date my order was 6-1-2020. He got very upset about his false promises. Amount (4616) too many due to which i am upset.

Dear sir,
I request you to i am rohan kumar i order two mobile from flipkart but i receive one mobile. I complain in flipkart but i don't receive any mobile. Order id - od[protected]. I again call customer care for my mobile he says to me your product is missing and i don't send your product.
So, resolve my issue and send my mobile in my address.

Your faithfully,
Rohan kumar
[protected]

Flipkart custamber care आपको यह सूचित करना पर रहा है कि मैंने दिनांक 17/12/2019 को redmi mi 6pro का ऑर्डर किया था, जिसका मूल्य 9390/- और ऑर्डर नंबर - od[protected] है तथा दिनांक 22/12/2019 को delever हुआ परंतु. मोबाइल का colour गोल्ड ना होकर सिल्वर तथा मोबाइल डेड condition मे था इसका camplain कई बार flipkart custamber care को किया तथा flipkart ने कई बार मेरा मोबाइल का रिटर्न भी बनाया परंतु जिस curiar के माध्यम से मोबाइल रिटर्न होना रहता है वो curiar मेरा मोबाइल नहीं लेकर जा रहा है और बार बार रिटर्न cancel कर देता है और उल्टा मेरे ऊपर य़ह आरोप लगा दिया जाता है कि मैं मोबाइल नहीं लौटाना चाहता हूं इस बीच मेरा अब 1 माह होने को है ना तो मोबाइल मेरा रिटर्न हुआ ना ही refund इसलिए मैंने national counsumer girevane मे flipkart के against camplain किया जिसका camplain नंबर - 1847142 है, कृपया flipkart custamber care जी मेरा refund दिलाए बहुत लंबा समय हो गया एक custamber को इतना परेशान करना उचित नहीं है, यदि अब कुछ सोल्यूशन नहीं निकला तो national counsumer girevane के आदेशानुसार मुझे counsumer fourm से कोर्ट केस करने के लिए कहा गया है, कृपया मेरा refund कराने की कृपया करे! संतोष कुमार

Sir
I have received a room heater through dealer from filifkart, but after 8-10 day the room heater is not moving properly. It is not provide heat air so, in this regard i call to flipkart and returned the room heater through a flipkart dealer sir after 15 days we have not received any information about this and also not received newly and nor my room heater kindly take necessary action and provide my room heater.

I ordered jbl speakers from flipkart. On 26, december 2019 flipkart delivered me a package with marble pieces inside it. I've been calling them since then and they say the concerned team is working on it and will call me from a number starting from 80679. But no one calls. I've been calling them daily. Initially they said they'll resolve my issue by 30th december, 2019 but nothing happened. When i called to inquire the same, they said they'll resolve it by 1 jan, 2020 and when i called no one took the responsibility of the same and postponed the date to 5 jan, 2020. When i called they shifted it again to 8 jan, 2020 and then to 11 jan, 2020. Now, today when i'm calling the associates keep on dropping my call.

I'm a loyal customer. My purchasing history is better than my return or cancel history.. Order i'd is od[protected]. Order two router one is damage and software issue so i want to be returned this product then seller rejected my return and flipkart also block my account and one problem with flipkart when flipkart block my account then how will be processed my flipkart pay later bill so resolve my issue otherwise i will go with consume court.. Thank you

I ordered a mobile on 9th of january 2020 that is micromax n12 delivered on 11th of january 12:30 p. M. When i unbox it it was showing no response when tried to switch it on so i put it on charging then also it was showing no charging signal just the blank screen even after charging for 6 hours then i raise the complaint to return the product flipkart but they refused to accept their fault. I raised a second complaint after 12 hours they said there will be a technician will check the mobile phone the other day, saudagar today technician called me and book an appointment for 1 o'clock but there was nobody tell 5 pm so i call them back they said they will be or technician soon, but still there was nobody. I don't know why do i have to keep this dead phone even the payment has done.

The reference no for my order is cs[protected] and the product was iphone 7 so refund amount resolved from flipkart but not yet credited to my bajaj account its been more than 2 weeks this has happend i cancelled it because of inconvenience i want to book an other product from bajaj account so i want the money to b credited as soon as possible please solve this issue and credit the money to my account

Redmi 8 deliverd on jan 1st,
Display gets freezed while calling or after the call, sometimes it's a frequent issue sometimes randomly occurs.
I have recorded a video.
Raised a return request, in first tech visit he said he updated mobile, use and let me know. Again same issue and same technician visited and i showed him video with issue occured after technician visit.
He said i'll update the issue as customer not happy and occurring randomly.
But he has updated as customer happy and return request cancelled.

Hi, i have been unable to access and login to my flipkart account, registered to my email id [protected]@gmail.com.
I have tried logging on using my registered email id, but it is not working.
I have even reinstalled the app on my phone.
Since the phone number registered is no longer with me, there is no other alternative. Please help!

I cant login my flipkart account since yesterday. Showing unsuccessful error
Login unsuccessful please retry in minute. And i am retrying it for 2 days no success.
Please rectify the error. I need my account back if its blocked for no reason since i had bought products worth more than 2 lakhs and more than 50 products
Thank u
My account email id

Email id - [protected]@gmail.com

I return this product because it was expired. Then i requested to the flipkart to return this product. But they cancel my return request from last 1 month. I tried to call flipkart but they said they are still working on it but i didn't get any resolution.

Product - optimum nutrition serious
Mass weight gainers/mass
Gainers

Order id: od[protected]

Tracking id - fmpr[protected]

I ordered samsung galaxy a70s mobile from flipkart on 6th january which got delivered on 8th january.
During checking the phone it has been observed that the front camera of the handset is unable to focus/ taking blurry photos.
I reported the same to flipkart customer care. They arranged technician visit to check the issue and the technician agreed that the front camera is indeed taking blurred photo. But, the return request was rejected stating "the technician troubleshooted and fixed the issue" which was a complete wrong information.
On reporting this flipkart again arranged a technician visit. This time i requested the job sheet as suggested by the flipkart customer care over call.
The technician has mentioned that the phone camera is taking blurred photos and i signed the job sheet.
Again they have rejected the return request.

Its completely frustrating to face this repeatedly. I bought the mobile with my hard earned money and it really worst experience i am having.
I hope you would understand my grievance and experience i am facing. Kindly look into this.

I purchased TV lost one month ago, (02/12/19) but after 16 days my tv remote and display issues come, but jeevws technician atternd that problem he told in side board probkem but time taking too much timr Blaupunkt tv customer service not response, so please arrange alternate tv my best suggestion flipKart only response the not quality the product

I am complaining flipkart customer support since 11th november that i am not able to pay my paylater bill. Every time i raise my concern the team asks me to wait for few days. After waiting for those few days everytime i get an email stating that your account has been blocked and we have resolved and replied to your query. But they are not able to understand that i want to pay my bill. And to pay the bill i need to login into my account.. Everyday i receive a message, a call and an email. I am frustrated. Today i received a message stating that a legal action would be taken. What should i do when i have no way to pay the bill. Flipkart and flipkart pay later team are out of sync and they are harassing me. I raised this concern atleast 15 times through calls, flipkart facebook page, and twitter handle. But they are not understanding what is the concern i am raising. They think it is just about the account being bocked.

It is to bring to your kind the notice that on 01.01.2020 while searching for washing machine on flipkart mobile application, i found ifb 6kg 2d washing machine with10% cash back order on the sbi credit and debit emi cards.. I ordered the product using my sbi debit card emi option. But i didn't received cash back till date.. I preferred complaint with flipkart, bit they denied to refund the amount stating that the offer applicable on only selected washing machines.

In this connection, it is to bring to your kind notice that if it is available only on specific products then why flipkart showing the 10% cash back offer below the product details of ifb 6kg washing machine.

Hence, flipkart cheated me by not giving cash back on my of washing machine..

Regards
Krishna murthy
[protected]

"maximum units allowed for purchase reached", am experiencing this kind of popup over my screen whenever i am trying to place any order. And that item has not been ordered by me in the near past also. Such poor service by flipkart although i don't get these types of error kind of things over amazon or snapdeal. You guys also blocked my account unnecessarily and this is what kind of experience you are providing to your customers....