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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
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T
tanyasengar
from Delhi, Delhi
Dec 14, 2019
Resolved
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Resolved

Address: Devarabeesanahalli, Bellandur Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Rd, Bengaluru, Karnataka 560103, Bangalore, Karnataka, 560103
Website: FLIPKART

I ordered 2 product from flipkart (Shampoo & conditioner) and then due to some issue i have returned the product on 9th dec. At 12pm and then they refunded for only one product, and when i tried to contact flipkart they took 4 days to trace, and now they have mentioned that they have received only one product. And they have not resolved my issue, this company is totally fraud
Feb 2, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2019
Flipkart Customer Care's response
"Hi,
We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 08 Dec 19, and this should have been reflecting in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. "
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    S
    Swag16032001
    from Kolkata, West Bengal
    Dec 14, 2019
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    I had cancelled few orders frequently in flipkart due to my personal problems after that when i am trying to buy a product, it is showing that cod not available for this pin, but. I had purchased the same product with cod. This is happening with every product that i am trying to buy. What should i do to get the cod option back. Will be happy if the problem is as i love purchasing from flipkart but with out cod option i can't buy anything.
    Thanks
    Hopefully the problem is solved
    Flipkart customer support has been notified about the posted complaint.
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      A
      Anita Hembram
      from Patiala, Punjab
      Dec 14, 2019
      Resolved
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      Resolved

      Sir or mam,
      I want to change my mobile number in my flipkart account. I have lost my old number and the account is attached with my gmail account [protected]@gmail.com. Kindly help me to change mobile number in my flipkart account. I have to face many problems so please help me to change it. My old number is now allotted to someone and i don't want to ask him for this. For changing mobile number in flipkart account the otp is sent to both mobile number but i didn't get that otp from old number.
      Jan 22, 2020
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 15, 2019
      Flipkart Customer Care's response
      We will revert on it.
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        S
        Sarla Baid
        from Durg, Chhattisgarh
        Dec 14, 2019
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        Address: 462001

        Please provide duplicate copy of phone's bill/invoice

        Last year in february 2018, i got a mobile phone (Honor 9lite) as gift from my friend's.

        I still have the phone (With box, imei number & imei stickers in it) in my hand using it right now actually.

        But i was looking to sell my phone & upgrade but i cannot sell out my phone without bill i dont have copy of bill because i didnt bought it actually, i got it as gift.

        Since this phone was gifted to me i cannot even ask my friends for providing me bill.

        The phone's box has order number mentioned it it
        Gifted phone's
        Order number: od[protected]
        Imei number: [protected]

        Please provide duplicate copy of phone's bill/invoice

        My name: sarla jaishankar baid
        Phone number: [protected]
        Flipkart customer support has been notified about the posted complaint.
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          P
          pankajsaini987
          from Delhi, Delhi
          Dec 14, 2019
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          Address: Bajaji Nagar Kutabpur Road kaithal, Kaithal, Haryana, 136027

          My order id is OD[protected]
          My product has not shipped yet. (3rd December order date)today is 14 December
          I am not satisfied with Flipkart's answer.
          I am plus mumber of flipkart
          Flipkart mark problem is solved
          But actually my problem is not solved
          My product has the same status
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            A
            ASHEESH CHAUDHARY
            from Aligarh, Uttar Pradesh
            Dec 13, 2019
            Resolved
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            Resolved

            On de 3 i bought adidas shoes from flipkart seller is retailnet, i am not satisfied with quality and accuracy band size is also large so i was returned it now flipkart not accepting my return request, i checked before purchasing that the product is under 30 days return/replacement guarantee, they are deliberately cheating, they are increase the time day by day now it has been 3 day still did not accepting.
            +2 photos
            Feb 3, 2020
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 15, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 31, 2019
            Flipkart Customer Care's response
            "Hi,
            We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 19 Dec 19 and this should have been reflecting in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. "
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              S
              Sidharth Shendge
              from Mumbai, Maharashtra
              Dec 13, 2019
              Resolved
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              Resolved

              Address: Thane, Maharashtra, 421202

              Fraud online company. I have ordered one bata shoe which has 30 days return policy but now they are saying below # things:
              Return cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item with the product being intact.

              In case you're in disagreement with the seller's decision, please share the below details as an attachment within 48 hours so we can look into this further and reach you.

              Proof of identity (Scanned copy/clear photo of any one of the following). Please ensure the details on the id card are same as on your flipkart [account/order]:

              Aadhaar card
              Pan card

              [incident: in[protected]] and orderid is od[protected]

              I urge people please not to buy a single product from fraud company like flipkart. Most of the products they sell are first copy or duplicate.
              Shame on you cheaters.

              Product is too old manufactured in 2017. White stincks on whole n bad odour
              +1 photos
              Jan 31, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 15, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 31, 2019
              Flipkart Customer Care's response
              Hi,
              We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 16 Dec 19 and this should have been reflecting in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
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                V
                Vrundan Thacker
                from Mumbai, Maharashtra
                Dec 13, 2019
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra

                I have ordered a sennheiser earphone on 1st of december, expected delivery date was 4th of december but still there is no updates on product, i have called there customer care 30+ times but everytime got same response that they have escalated the issue... Some of them even told me to cancel the order. They have also charged extra shipping amount but still no updates on my order.
                +1 photos
                Jan 15, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 15, 2019
                Flipkart Customer Care's response
                Hi, ​​​​​​​​​​​​​​​​​​​
                We are sorry to let you know that your order for this order Sennheiser MX 170 Wired Headphone has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 14 Dec 19 and it should have been reflecting in your Gift Card section of your Flipkart account by 26 Dec 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                  T
                  Tsen
                  from Kolkata, West Bengal
                  Dec 13, 2019
                  Resolved
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                  Resolved

                  My flipkart account was suddenly blocked but i had my pay later bills due... I complained many times since my account is blocked i cannot pay the pay later bills... But now flipkart is sending my emails and telling that legal actions will be taken against me... But untill and unless the account is unblocked i cannot pay the bills. I even asked as to why my account was blocked to which customer support told mere technical issue. The customer support always assures the issue to be resolved but no results shown.
                  Jan 26, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 15, 2019
                  Flipkart Customer Care's response
                  Hi, We would like to inform you that we can see that your account is active now, so kindly log in to your account with a registered mobile or email ID. Hence, we are closing this complaint from our end.
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                    S
                    Soni satish
                    from Bardoli, Gujarat
                    Dec 13, 2019
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                    Address: Shop number 7 complex to Tu Toran Vadi chok, Mehsana, Gujarat, 384001

                    I had got a mobile purchase from flipkart, inside it i got a protection plan of rs. 299, so my mobile camera has cracked.
                    He is asking for ₹ 1000 extras from me, according to the processing fee, according to what he is asking, i want to know if i have the meaning of taking a protection plan.
                    Why are people taking ₹ 1000 extra for taking money through protection scheme? Fooling everyone
                    Flipkart customer support has been notified about the posted complaint.
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                      K
                      KalyaniKolte
                      from Pune, Maharashtra
                      Dec 13, 2019
                      Resolved
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                      Resolved

                      I received used and dirty american tourister duffel bag from flipkart.
                      Now flipkart is not returning the used product since 8-9 days.
                      I have raised return request 4 times and all time it got rejected without any reason.
                      I have called so many times to flipkart customer care but they are simply giving excuses and asking me to wait.
                      Pfa the images of bag.
                      +2 photos
                      Feb 1, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 15, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Dec 31, 2019
                      Flipkart Customer Care's response
                      "Hi,
                      We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 15 Dec 19, and this should have been reflecting in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. "
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                        K
                        Krupa Shingala
                        from Ahmedabad, Gujarat
                        Dec 13, 2019
                        Resolved
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                        Resolved

                        Address: Junagadh, Gujarat, 362220

                        On 18th november i have order a deodorant spray.
                        Order id:od[protected]
                        On 18th nov i got message that my order is packed and ready to ship and link was created to track my order. But that link was not genuine. On that link status was different than message.
                        So i have contact consumer care flip kart. She said that yr order was delivered on mentioned date. But on that day i received a mail that there is a delay in dilivering your order. This is continued for last 3 times.
                        Now i want quick result.
                        Jan 31, 2020
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 15, 2019
                        Flipkart Customer Care's response
                        we will revert on it.
                        Verified Support
                        Dec 31, 2019
                        Flipkart Customer Care's response
                        Hi,
                        Thanks for writing in.
                        We are sorry for the trouble you had to go through.
                        While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 20 Dec 19 by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.
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                          D
                          dg_babai
                          from Kolkata, West Bengal
                          Dec 13, 2019
                          Resolved
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                          Resolved

                          Address: 41 Vidyasagar road, rabidranagar, kolkata 700065, Kolkata, West Bengal, 700065

                          I bought a v guard 10 liter storage water geyser (Pebble metallica, white, purple) vide order no. Od[protected] which was delivered to me on 30th oct 2019.in this matter due to my incomplete electric wiring, installation was delayed. The installation was finally done on 07th dec. 2019. After the installation was complete, the technician realized that a different colour other than the one that was booked was actually delivered (Color booked-purple color delivered – cherry) it is to be noted that the cherry color cost rs 500 less. Since 10 days had already passed from the delivery date return option was not possible.
                          I had complain about the faulty packing. I received a call from your end and was assured to compensate by increasing the warranty period which however did not sound very logical to me. Till date i have not received any response regarding the issue.
                          I would earnestly request you to take up the matter and resolve it within 7 days. Failing which i would be compelled to report the matter to the consumer affairs.
                          Hope the matter is settled amicably.
                          Jan 31, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 19, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Dec 31, 2019
                          Flipkart Customer Care's response
                          Hi,
                          Thank you for confirming that you have received the good well gesture rs 500 to the gift card section of your Flipkart account.
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                            Kaustubh Rane
                            from Mumbai, Maharashtra
                            Dec 13, 2019
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                            Address: Mumbai City, Maharashtra, 400042

                            See what flipkart is doing id ordered puma shoes during the sale was happy being a plus member i got to select the product at discounted price

                            A day after they delivered i was super happy but when i opened the pack see what i got

                            I got chemistry some brand with puma label on it for easy processing and stuff inside it was some other brand

                            I called customer care one lady answered sorry hopeless lady answered and said only refund is possible in this case as the product is not available and as per seller policy they won’t be able to give me replacement

                            I tols her i need the same product and not the refund on that she was playing a sort of recorded stuff i totally understand your concerns where she was not even bothered to resolve it i told her because of this i’ll cancel my whole order and abandon your services she was again repeating the same thing

                            I mean seriously at least don’t come up with this kind of offers if you cant fulfill
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
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                              varunbathla786
                              from Mohali, Punjab
                              Dec 13, 2019
                              Resolved
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                              Resolved

                              Address: Ludhiana, Punjab, 141003

                              I have placed 3 orders on flipkart on 17th of nov and payment got deducted from my credit card and bank is saying merchant has claimed the money that's why it is converted into emi successfully and in your system it shows pending even after 26 days it's showing pending and bank is asking for 50 days so that bank can contact to concerned member bank
                              +6 photos
                              Jan 24, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 15, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Jan 28, 2020
                              Flipkart Customer Care's response
                              Hi,

                              We are sorry for the trouble caused. We're writing to you about your orders with order ID OD[protected], OD[protected], OD[protected]
                              . We would like to let you know that seller has not received the payment for your order. Hence, request you to get in touch with the bank for further assistance.
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                                D
                                Dhirsolanki
                                Dec 13, 2019
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                                Address: Kutch, Gujarat, 370001

                                I ordered a mobile phone with old mobile phone exchange. My product was proper and satisfying every terms and condition for exchange. During the time of delivery, the person rejected product exchange without any specific reason. I demanded the reason for rejecting the product exchange in writing then also he denied. Even i mailed for the reason to flipkart, they also denied.

                                I paid the difference of amount on the same day because the new product was important to me. But i paid because their person rejected my product exchange without any reason.

                                Terms and conditions mentioned by flipkart, was not obeyed in proper way.
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 13, 2019
                                Flipkart Customer Care's response
                                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                                Dec 21, 2019
                                Updated by Dhirsolanki
                                Registered Email ID : solanki.[protected]@gmail.com
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                                  R
                                  Ravi Parth Sarthi
                                  from Motihari, Bihar
                                  Dec 13, 2019
                                  Resolved
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                                  Resolved

                                  I have created flipkart account seven years back with a mobile number [protected]. Few months ago i lost my mobile phone and the number.

                                  The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                                  Please do suggest me to update my new mobile number to my flipkart account
                                  Jan 14, 2020
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 13, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Mobile Face order Delhivery...
                                  Menka Chavan's reply, Dec 11, 2019
                                  mobile Damages
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                                    Gaming Beast
                                    from Mumbai, Maharashtra
                                    Dec 12, 2019
                                    Resolved
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                                    Resolved

                                    Address: 713363

                                    I have ordered a shoe of nike on 2th December, and the delivery date was on 7th of December, but they still have not delivered it. Everyday i calling customer care but they asking to wait. And giving a new time. They promised to provide a resolution up to 11th December. Today is 12th. But still they have not provide any resolution. This is very unfortunate that the customer care service are not providing any help. Just asking to wait few more days. They are asking to cancel the order and purchase the same item from in higher range. This is very unfortunate that they provided a discount but not supplying the product.
                                    +2 photos
                                    Feb 7, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 15, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    We are glad to inform you about your return request of the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product from your address by 20 Dec 19 and the delivery of the product will be on the same day.
                                    Verified Support
                                    Dec 31, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    We are glad to inform you about your replacement request of the product has been completed by the seller on 19 Dec 19. Hence, we are closing this complaint from our end.
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                                      Vaibhav Kumar
                                      from Noida, Uttar Pradesh
                                      Dec 12, 2019
                                      Resolved
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                                      Resolved

                                      I placed an order for IFB 9.5 kg Fully Automatic Top Load Grey having order id OD[protected] on 29/11/2019 which was deliverd to me on 6/12/2019 after a fake delivery attempt on 5/12/2019. Later on 6/12/2019 technicians from IFB came to our home for installation. After unpacking the same they found that the product is damaged and it was also having a old appearnce as like items availble on store on display.i raised the request for replacement on very same day. From that day i daily get fake assurance from flipkart's side. Till day no body came to pick up that damaged piece and to deliver the other one. Due to winter every single passing day is difficult for us without machine and they are just providing us a later date. At first they told us we will receive resolution by 10/12/19 then it became 12dec, after that it became 15 and now they are saying wait till 19/12/2019. Neither they are agreeing for a refund so that we can purchase it from somewhere else nor they are providing us a replacement. It is very difficult to wait till 19/12/2019. Please provide a early resolution.
                                      +2 photos
                                      Jan 31, 2020
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 19, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Dec 31, 2019
                                      Flipkart Customer Care's response
                                      Hi, Sorry for the trouble caused.
                                      We're sorry to hear that you're facing issues with your product.
                                      We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out.
                                      Your kind understanding is appreciated.
                                      Verified Support
                                      Dec 31, 2019
                                      Flipkart Customer Care's response
                                      Hi,
                                      As discussed with the team, You have received the replacement product.
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                                        ovijit54649
                                        from Siliguri, West Bengal
                                        Dec 12, 2019
                                        Resolved
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                                        Resolved

                                        I have joined flipkart affiliate programme i have successfully completed the condition and i have earned 3630/- approved payment, but gift amount was not transferred my mail or post to my address.

                                        I have mailed several times but nobody had replied and we have also submitted issue in affiliated programmes contact us page, but they have not replied to us.

                                        They are not providing any support and not even there is number to contact them. I am hopeless and helpless. Kindly take the necessary actions against them. I have worked very hard and now i am not getting my hard earned money.
                                        Jan 13, 2020
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 13, 2019
                                        Flipkart Customer Care's response
                                        Hi, We would request you to contact on [protected]@flipkart.com. Hence, Closing the complaint from our end.
                                        I also have same problem money also not credited in my bank account and I have 5499-/ approved payment they said I received the amount November last but it's not credited yet I also do so many emails to Flipkart but they didn't reply me it's my first payment from Flipkart but it's too much disappointing from Flipkart affiliate team.
                                        Affiliate training I'd is- kaiynaatk

                                        affiliate payment not send - Comment #3605878 - Image #0
                                        affiliate payment not send - Comment #3605878 - Image #1
                                        On 7 December I repay for paylater bill on flipkart of rupees 379 amount deducted but transaction get failed and amount didn't get back yet.
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