Flipkart Complaints & Reviews

I cannot play game in flipkart gamezone for along time. Whenever i entered flipkart gamezone it starts to show a error message that 'we encourage fair play in line with our terms and conditions'. I started to get this error message after assessing the game zone with different accounts from same phone because of my one mobile in service centre. But it didn't resolved... Please fix it and unblock it.

Flipkart has blocked my account without any prior information and most of my orders seller only cancelled. Am a flipkart customer from 2011 and i have done so many transactions with flipkart and their cc people are careless.

Every time they just say that we don't have information and we will get back to you

I don't care about my account. Provide an option to clear the pay later dues

I order realme 3i mobile from www.flipkart.com on 21 august 2019, end expected delivery showing 23 august. And i made payment 7199 by credit card. After order confirmed. Still now order not proceed from flipkart and not delivered, and also not cancelled. I have many called to flipkart but they can not solve this problem they said we will work wait for 48 hours, but now its near 3 month complete but not refund get or not product get. Please help me

I had ordered the captioned product from flipkart, however due size difference i requested for return pick up and refund, since i has already ordered the shoes with correct size. Despite multiple return pick up no one turned up to pick up the order, i was forced to make the payment withg the assurance that the amount would be refunded, now neither the product is getting picked up nor the amount is refunded. The product is of no use to us, since it is larger in size.

U guys are clueless and wont even check before reverting back. The refund amount was rs. 449 which was for another product (Denil women brown bellies) and not for shezone bellies worth rs.499 (Please check the amount properly). Do you think any seller will initiate refund without even getting the return pick up done (Simple common sense).

There were multiple return pick up request raised by your call centre executives post 09th october. If the refund has been done prior to that why do they have re initiate the request? Why do i have to call you multiple times for this refund?

Please have a through check before reverting and do not close the case as resolved, since i would be forced to visit the bangalore flipkart office.

I have ordered (Order id: od[protected] bpl stellar series 80cm (32 inch) hd ready led smart tv on 25 oct and got damaged product. I have complaint to return the product and there is showed 12th nov pick up delivery date and till now they can;'t pick the product two time they extend the pick date. Have complain the customer care with the same on 12th, 14th, 15th, 16st october and 18th (4 to5 times). This very disappointing and harassment by flipkart.. I have attached the invoice

Name - dheeraj kumar
Redg mobile - [protected]
Email - [protected]@gmail.com

Dear concerned,
I'm really disappointed with your service where the commitment was that the product will be delivered by 11thnov'19 which did not happen, further asked 3 more days time to deliver the same & unfortunately the 8th day today later to ur committed date i have yet not received the same.
I'll take this further as you have cheated a customer with false commitment.

I ordered mi trimmer from flipkart (Order id:od[protected] and they promised me to deliver about 13th november, but product is not delivered till 18th november.

I have complaint to their customer care the every time tell me wait till 7 pm product is out for delivery, i waited 5 days their delivery boy didn't call me single time.

Their customer care executive told me that product is deliver 100% we are following to delivery partner..

But 19th november 2019 morning i got messege that my product is cancelled as our courier partner was unable to deliver your address.
How can they cancell my order like that way if my address is unreachable then they has to be tell me before that but how can they cancell my order after 5 days telling me that it is delivered today

Being a physiccally challenged person (Polio person), i used a boot type of shoes on my callipers which is used on calliper.

But the flipkart vendor selling me a fake product which is different from original shoes. This is not good for my self. Its very difficult for me to running on this shoes so i want a compensation.

Order placed on nov 12, 2019

Order id od[protected]

9 वां बार flipkart ने मेरा रिटर्न cancel किया, और फिर मैं return request किया, अरे भाई औकात नहीं है मोबाइल रिटर्न करने का तो फाइनल बता दो और अब मैं flipkart के खिलाफ़ मीडिया मे धोखाधड़ी का mater बताऊँगा! मैंने दिनाँक 24/10/2019 को vivo z1pro कीमत 15990/-, ऑर्डर नंबर - OD[protected] किया, 31/10/2019 को delever हुआ परंतु मोबाइल dead, कलर sonic blue ना होकर सिर्फ ब्लू तथा चार्जर पॉइंट के बगल में damage था जब मैंने flipkart मे इसका रिटर्न बनाया तो तीनों का अलग अलग ऑप्शन था फिर मैंने damage का रिटर्न बना दिया, जब curiar boy mobile return pickup करने आया तो उन्होने मोबाइल pickup नहीं किया उनका कहना था कि जब मोबाइल on नहीं हो रहा है तो मैं कैसे जानूगा की ये vivo का कोन सा सेट है फिर मुझे रिटर्न cancel करना पड़ा, इसकी शिकायत जब flipkart custamber care को किया तो रिटर्न मे उन्होंने कुछ ऐसा लिख दिया मानो कि वो मोबाइल नहीं बल्कि कुछ और है, इस तरह मेरा रिटर्न सेलर ने 4 बार cancel किया, आज मैंने एक बार फिर रिटर्न बनाया हू different model, different color, dead, and damage इसके अलावा मैंने national counsumer grievance मे शिकायत दर्ज किया हू जिसका camplain no-1728480 है, Flipkart बहुत ही धोखाधरि का काम कर रहा है, जब औकात नहीं है समान सही देने का तो क्यूँ duplicate समान बेचते हो, अब यदि मेरा रिटर्न और replacement नहीं हुआ तो मैं सीधे Flipkart के managing director पर केस करूंगा, इन्होने मेरा 15990/- का ठगी किया है! आज जब मैंने फिर flipkart custamber care से बात किया तो उन्होंने कहा कि आपका रिटर्न request गलत raise है फिर cancel कीजिये क्युकी इसमे different colour लिखा, इतना madrchod है कुछ कहने का बात नहीं, पुराने समान को नया कवर लगा के बेचता है, Flipkart एक कुत्तों की कंपनी है,

Plese not shoping online from flipkart due to duplicate product sell

I ordered Philips QT4011/15 Runtime: 90 min Trimmer from Flipkart, however received random modelled used trimmer. It is so annoying 😠 to wait for your product for so many days and then receive an incorrect one and upon that wait for the return/replacement. I wonder who exchanged the original with the used product. It is so ridiculous to do so.
Finally the replacement i received is also fake product.
Wow Flipkart. Keep it up.

Flipkart account was blocked, I have 8000/- gift card money, which was not able to use and some of that money vanished.

There was no response from the customer care. Worst service.

Stealing giftcards money by disabling the accounts. I'm go to sue in the court. If they are not allowing to buy me or disabling the account, they have to transfer my gift money to my account.
It's not flipkat, it's fakekart.

[protected]

I have ordered redmi 7a from flipkart on 27th oct 2019.. And on 9th oct i have applied for return under replacement policy within 10 days as the phone sensor is not working and the product is defective from initial day of receiving.. After that they have sent technician to visit, he came and didn't resolve my issue gave some suggestions like to formate the phone, still nothing changed and he went back and update that issue has been resolved and they rejected my return request... After talking to agent also they were not clear why they have rejected my return request.. Next day again i applied for return and replacement,, i even raised a complaint on social media, the flipkart agents will just call us an assure that they are looking into matter and ask me to be patience.. As 2nd time again i applied for return again some technician visited gave some suggestions, even the technician saw the default in the product, but he went back and updated as resolved the issue... Again flipkart rejected my return request.. I'm trying to reach them in all the way. But nobody is ready to help, that too its sellers side mistake for a defective product, and on 17th again i applied for return and again they have rejected it, after technician visiting me he mentioned that there is a problem in the phone, still they have rejected my request, from past 8 days they are troubling me for a mistake from seller side.. The seller is savan retailer private ltd.. They emailed me saying we can't accept your return request as it is more than 3 times... The issue isn't solved yet... They are just troubling me, they have given a defective product and still no one is taking responsibility..
Order id - od[protected]

Hello,
Flipkart has blocked my account, saying that “we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account.”

Which was wrong, if flipkart feels like that, it should not allow me to buy, but it blocked my account, so i’m unable to get old order list.

Worst flipkart service. Bye bye to flipkart. No more punches from fakekart.

Achanta
[protected]

This is vinoth, during big billion day oct 1, 2019 i have ordered bpl television (Order no od[protected] and installed on oct 9, 2019. On 20-oct onwards tv is switched off in 2min after switch on. Unfortunately return policy ends on 19 oct that is one day after issue starts. From oct 21 onwards i mean contacting to bpl customer still they havnt fixed the issue. They didn't response properly.
I am about to do legal action. By last chance i m here register complaint in flipkart.

Hi i ordered one washing machine on 31st october (Order id is-od[protected] where it was saying delivery by 7th nov and after some time it was showing delivery by 13 nov but today is 17 november but i have no clue where the product is, where your app is still showing delivery by 13 november which is already passed.. I am extremely surprised that what kind of service flipkart is providing there is no updation at all at this point of time i am feeling cheated.. I have written you three times but nobody bother to address the issue.. Now you have left no way except the consumer forum..

What is wrong with flipkart? Flipkart has gone insane
Promised date of delivery was 15nov. Later you changed to 16 nov from backend. Now today is 17 nov. Where is my product???
I need compensation in this case.
What is use of your company if you cannot adhere to the dates that are provided by you. Stop fooling customers
I need compensation in any condition

Regarding my orders:od[protected]Realme 3 pro) mobile for exchange:

As per the exchange offer quoted in the flipkart for returning my old moto g3 mobile was 1050. Though the mobile is maintained well and is in a very good condition the delivery person, for a minute (Not visible much) dent expressed that only 550 worth the mobile. He was not paying attention to the concerns shared by us to re-estimate appropriately saying/showing us some checklist which is unnecessary for us. Now, my question is, why in the terms and conditions for mobile exchange column it is stated that for dents means rs.800 will be the mobile worth and why at the time of delivery customers are being cheated by giving a different value for the exchange of the product?
In this regard, i strongly suggest you to either be clear with your terms and conditions or at least send a well equipped person for exchanging of products. I am highly disappointed with the service offered and am sure on spreading a word with my corporate colleagues regarding the time and effort of mine which has been wasted by flipkart. I don't want to buy any more products from flipkart.

Maine 28 ocober ko red mi k20 pro order kiya tha offer period me, delivery date 7 november thi to maine wait kiya bad me bahot sare calls karne ke bad mujhe 13 november ko order cancel karne ka suggestion diya to maine cancel kar diya refund mil gaya.. Par abhi mai wo product buy karna chahata hu to wo 26000 ka hai offer me maine 23499 me order diya tha
Plz help this fraud

Hi,

I had ordered nokia 5.1 on 5th of october, i received dead on arrival phone and back panel damaged product. I raised issue on day of arrival itself for dead on arrival.

Later on request of wish master updated damage matter on 16th october which came to our notice on day itself when he opened plastic cover for through inspection.

Resolution was promised by earlier 21st october later extended to 1st november, then to 11th november now to 14th november, now extended to 20th november.

Whishmaster has visited 4 times till date and every time damage check comes fail.
While asking customer service they assures that they have updated damage along with dead on arrival as issue.

Now 35 days has been passed, no resolution has been provided.

My name ashok reddy, i am from hyderabad. I have ordered mi led smart tv 4a pro 80cm (32) with android on 13th october 2019, with in flipkart (The seller is truecomretail). But my order is not packed and shipped till now. I have complain the customer care with the same on 23rd, 26th, 28th, 31st october and 1st and 3rd november (6times). They replied that there was a problem with the partner agent and trying to solve the issue. Whenever i enquire the answer is same. But there is no updation yet. I have done with the payment and first emi has also been debited without delivery of the item.

I am requesting you to look in to the issue solved as early as possible
Without delay. As i may proceed further legally.