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Flipkart Complaints & Reviews

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Updated: May 14, 2026
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P
Parul262
from Delhi, Delhi
Dec 2, 2019
Resolved
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Resolved

order flipkart blocked

When i try to login my flipkart account it is showing that your account has been blocked. When i try to contact them regarding this, they told that you didn't buy products for your personal use.
I ordered flipkart smartbuy powerbank and they cancelled due to excess demand. I ordered 3-4 times in the hope that my order will be accepted. Everytime my order get cancelled and now they blocked my account.
I didn't understand why...
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Sai Bhargavi
from Delhi, Delhi
Dec 2, 2019
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Address: Begumpet Old Airport., Hyderabad, Andhra Pradesh, 500016

I ordered bus ticket on flipkart for 5th evening 5:00pm alhind bus travels from kochi to hyderabad, 2610/- was deducted from my account but i haven't received any confirmation of the bus nor any bus ticket details, happened to check with multiple departments in flipkart no one took responsibility and no one helped me, at last i checked with alhind bus agency people they mentioned that they haven't received any booking from flipkart, again checked with flipkart one of the representative
He was able to check the bus booking but it was in pending status so he asked me to wait for 24hrs so bus ticket would be confirmed or refund would be initiated, also suggested to use other providerto book bus ticket, after writing a mail to flipkart i got a call for previous prouducts refund and after asking for supervisor she mentioned that they can see booking & after requesting she happened to send mail about bus booking id but they asked me to get written acceptance letter from bus agency, as per their requirement i checked with bus agency again and bus agency clearly stated that as they haven't got any booking on that particular day with the name from flipkart it's not their responsibility and advised me to check with flipkart again, t's been 1 month now im daily calling & chatting with flipkart but none of the representative helping me and recently got the information that they have close the case without resolving the issue, i'm roaming aroung multiple departments many times but nobody is responsibile about my concern & my refund.

Booking id - nu[protected]
Txn id[protected]
Refund amount - 2610/-
Bank - slice pay yes bank credit card
Jan 3, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2019
Flipkart Customer Care's response
Hi,
We are sorry for the trouble caused.
We would like to let you know that it takes up to 45 days to receive the cancellation notification from the airline and the refund will be processed only after receiving this confirmation from the airline.
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    S
    Sai Bhargavi
    from Delhi, Delhi
    Dec 2, 2019
    Resolved
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    Resolved

    Address: Begumpet Old Airport., Hyderabad, Andhra Pradesh, 500016

    I ordered bus ticket on flipkart for 5th evening 5:00pm alhind bus travels from kochi to hyderabad, 2610/- was deducted from my account but i haven't received any confirmation of the bus nor any bus ticket details, happened to check with multiple departments in flipkart no one took responsibility and no one helped me, at last i checked with alhind bus agency people they mentioned that they haven't received any booking from flipkart, again checked with flipkart one of the representative
    He was able to check the bus booking but it was in pending status so he asked me to wait for 24hrs so bus ticket would be confirmed or refund would be initiated, also suggested to use other providerto book bus ticket, after writing a mail to flipkart i got a call for previous prouducts refund and after asking for supervisor she mentioned that they can see booking & after requesting she happened to send mail about bus booking id but they asked me to get written acceptance letter from bus agency, as per their requirement i checked with bus agency again and bus agency clearly stated that as they haven't got any booking on that particular day with the name from flipkart it's not their responsibility and advised me to check with flipkart again, t's been 1 month now im daily calling & chatting with flipkart but none of the representative helping me and recently got the information that they have close the case without resolving the issue, i'm roaming aroung multiple departments many times but nobody is responsibile about my concern & my refund.

    Booking id - nu[protected]
    Txn id - sctxn3d1eabff-a[protected]a-44ad3c8ab1ae
    Refund amount - 2610/-
    Bank - slice pay yes bank credit card
    Jan 3, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 03, 2019
    Flipkart Customer Care's response
    Hi,
    We are sorry for the trouble caused.
    We would like to let you know that it takes up to 45 days to receive the cancellation notification from the airline and the refund will be processed only after receiving this confirmation from the airline.
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      V
      Vikas Kumar Saw
      from Ranchi, Jharkhand
      Dec 2, 2019
      Resolved
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      Resolved

      Address: Tinpulwa ,patna-01 (universal mobile center) ,patna bihar - 800001, 800001
      Website: www.flipkart.com

      I ordered a product from flipkart but flipkart cancelled my order after 5 minuts.
      Why?
      So please it's a wrong way to use
      Now i complainting to flipkart?
      Solve this issue and get feedback.
      You should not have done the show at that time.
      The available this product.
      These users can do it but you can't.
      Actually this is wrong so i am clamming you.
      Jan 4, 2020
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 03, 2019
      Flipkart Customer Care's response
      Hi, ​​​​​​​​​​​​​​​​​​​
      We are sorry to let you know that your order for Realme 5 Pro (Sparkling Blue, 64 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 01 Dec 19 and it should be reflecting in your bank account by 10 Dec 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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        V
        Vish16
        from Mumbai, Maharashtra
        Dec 1, 2019
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        Address: DELHI, New Delhi, Delhi, 110007

        I purchased few garments from. Flipkart in last few days.. In its return policy it is mentioned if any problem can return within 30 days..
        After I received found fitting was not well so tried to put return.. But after many requests flipkart didnt accept the request and they blocked my account..
        Now my concern is what happened with my dresses since they fitting of them are not good.. So it has no use for me..
        I spent around 15000 in last 10 days and few things not fit well..
        Now flipkart is giving reason that due to high return they blocked my account.. If there was an issue like this.. They should close my account before..
        Why they are doing now.

        Please do something as they also need to. Understand our value for money..
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 03, 2019
        Flipkart Customer Care's response
        Hi,
        Thanks for getting in touch.
        We are sorry to inform you that we are unable to find your order details. Request you to share us the order details or get in touch with our customer support number[protected].
        You can also check your order status here: http://fkrt.it/bqWLi~NN
        Hope to hear from you soon.
        Dec 03, 2019
        Updated by Vish16
        Attached image of order id

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          A
          Asheeya banu K S
          from Delhi, Delhi
          Dec 1, 2019
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          I ordered a jbl headset of rs.699 in flipkart. I have paid rs.699 via googlepay on 10th oct 2019. I got a email statement from my bank regarding the successful transaction of rs.699 to flipkart. But flipkart cancelled my order saying they haven't received my money. Even i mailed them all proofs i got from my even though they rejected my refund request. Please help me to get refund from flipkart soon.
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 02, 2019
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble you had to go through. We see that the payment has not gone through and the amount should not be debited for this transaction. In case of any debit, request you to contact your respective bank further assistance. Your kind understanding is appreciated.
          Dec 02, 2019
          Updated by Asheeya banu K S
          I contacted my bank regarding this reply from flipkart. they send me a mail telling that they reached you regarding this but flipkart rejected their request and askedme to contact your beneficiarybank and get refund from flipkart. My bank gave me a mail statement regarding the successful payment to flipkart and asked me to get refund from flipkart .i need my money back, make the refund

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            S
            Sagar1494
            from Dehra Dun, Uttarakhand
            Dec 1, 2019
            Resolved
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            Resolved

            Address: 880/1 Aanpurna Colony Outside Badagaon Gate Jhansi 284002, Jhansi, Uttar Pradesh, 284002

            I have made a booking of vistara airlines via flipkart travel, but my tickets is cancelled by airport authority due to medical reasons and they said they will make the full refund of the tickets... And as they have make the full refund of the tickets and send me the proof via mail also

            And still flipkart is not giving my refund back, as i have already share the proof of refund to the flipkart which vistara has given me.. But still flipkart is not giving my money back
            Feb 2, 2020
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 02, 2019
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
            Verified Support
            Dec 30, 2019
            Flipkart Customer Care's response
            Hi,
            Thanks for getting in touch.
            We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
            You can also check your order status here: http://fkrt.it/bqWLi~NN
            Hope to hear from you soon.
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              N
              Naik raj
              from Kolkata, West Bengal
              Dec 1, 2019
              Resolved
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              Resolved

              I purchased a sheesham 6 seater dining set from flipkart because of the positive feedback on the product and trust developed over flipkart. On delivery, i found cracks, manufacturing defects on chairs. Very next day, i reported it to flipkart. Post sale, the stance of flipkart has changed radically.. It is harassing and cheating by not allowing return of the defective product on the pretext that furniture is installed, which it is not.. As a customer who has paid hard earned money, has a right to know what kind of product that has been delivered. Instead of accepting their faulty or defective product for returning, it is blatantly cheating customer by denying the legitimate right of return of a defective product.. This is how they treat post sale when payment is already made.. I will write on every platform before taking legal recourse till i get justice...
              Feb 4, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 02, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 30, 2019
              Flipkart Customer Care's response
              "Hi,
              We are glad to inform you about your return request of the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product from your address by
              05 Dec 19 and the refund will be reflecting to the source account within 4 business days.
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                R
                Raktim Bikash Gogoi
                from Jorhat, Assam
                Dec 1, 2019
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                Hello,

                I have an approved affiliate commision around rs.7000 in my account. I have also verified my pan and address proof. I have selected gift voucher as payment mode.in this mode, threshold amount is rs.2500 and as per flipkart rules, approved commission is paid within 60 days of valid product delivery. So, i should get paid yet. I have also write to flipkart more thean 15 times on their mail ([protected]@flipkart.com
                ) but they have not responded to that even a single time. I have also write many times on contact form on the affiliate site, but no response at all. Plese, check the matter and solve it as soon as possible. If, i have to take any step, inform me as well.

                So, please don't reply with the message that i have to mail on [protected]@flipkart.com or fill the contact form. Whatever to be do, you pass the feedback to your flipkart affiliate team.

                My affiliate id is raktim135 and mail is [protected]@gmail.com.

                Thanks.
                Flipkart customer support has been notified about the posted complaint.
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                  G
                  Gaurav1151
                  from Noida, Uttar Pradesh
                  Dec 1, 2019
                  Resolved
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                  Resolved

                  I purcahsed this product from flipkart on 27 Nov 2019 and promised delivery date was 28 Nov 2019 But still i am looking for my order to get delivered.

                  Even after so many followup from flipkart support and customer care I am not getting any satisfactory update from both the sides flipkart and logistic partner Ekart.
                  Mar 8, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 04, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 30, 2019
                  Flipkart Customer Care's response
                  Hi,
                  Thanks for writing in.
                  We are sorry for the trouble you had to go through.
                  While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 08 Dec 19 by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.
                  Verified Support
                  Jan 28, 2020
                  Flipkart Customer Care's response
                  Hi,

                  Thanks for writing in.

                  We are sorry for the trouble you had to go through.

                  However, we're writing to let you know that the seller has confirmed that the shipment of "Philips AC3259/20 Portable Room Air Purifier'' was delivered to you on "08 Dec 19''.

                  Have a nice day!
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                    R
                    RhtS
                    from Mohali, Punjab
                    Dec 1, 2019
                    Resolved
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                    Resolved

                    I placed an order sleep spa mattress on flipkart on 25/10/19 and as flipkart track record it had been shipped on29/10/19. The product was to be delivered on 5/10/19 but got rescheduled on same date to 12/11/19 for some unforeseen reasons as they told me. When i got mysel[censored]nable to track item on flipkart account i contacted flipkart service, on which they assured me order would be delivered by 12/11/19. But till evening i don’t get message for delivering item and called customer service and insisted to take my call forward to superiors, at this customer executive told me she can’t do this because promised date is not over i. E.12/11/19. But within minute i hang up call the delivery rescheduled to 20/11/19. I reverted customer service now this executive told me since promised date is 20/11/19 so she cannot escalate my complaint. This is what like they treating their customers?? Further service exe. Gave me courier docket no.81816502 of gati, which is untraceable. Again on 20/11/19 till evening they reach idled delivery to28/11/19 but despite my multiple request they didn’t allowed to talk escalation team and gave me hollow assurance that they are working with seller and courier service and gave me same docket no. This time i chat gati service and found docket no. Is wrong!! When asked flipkart tram about this they simply fudged question and giving me assurance order would be delivered on or before 28/11/19. Again on 28/11/19 they first rescheduled it to 5/12/19 and within minute 10/12/19. The question arises, is it ethical practice of e-commerce to keep customer in dark, despite failing on their end not let customers to escalate complaints even giving customers wrong information such as docket no. And delivery date, does this practise don’t draw in punitive action against those practices, not giving concrete solution for customers they on own rescheduling delivery leaving me helpless. I want my grievance be addressed by at most priority and action should be taken against accountable for agonising me last mor than month. This is complete harassment, they should change their policy to customer oriented. If this seller practice is so dubious how is he still online at flipkart platform. Clearly interest of small purchase customers should be protected against these giants
                    Jan 30, 2020
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 02, 2019
                    Flipkart Customer Care's response
                    Hi, We understand your concern about product delivery. We'd like to inform you that the seller would love to get it to you faster but delivery times depend on a few things like where the item is being sent from and other factors. Rest assured the product should reach your doorstep within the revised promise timeline by 10th Dec 19. Request your understanding and patience.
                    Dec 02, 2019
                    Updated by RhtS
                    This is what your team has been saying from 5th November that product would be delivered before promised day. Second nowhere in India it takes one and half month to deliver item at Allahabad which is supposed to be delivered within a week. Again since it is consumer complaint dash you carefully chose word “should” in sentence ‘ Rest assured the product should reach your doorstep within the revised timeline by 10th Dec 19.’I am attaching previous replies of your team please tell me how this one is different.Besides providing wrong docket number of courier and changing “promised delivery date” within minutes.

                    Verified Support
                    Dec 30, 2019
                    Flipkart Customer Care's response
                    "Hi,
                    We are glad to inform you about your return request of the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product from your address by 24 Dec 19 and the delivery of the product will be on the same day. "
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                      S
                      sandip321
                      from Mumbai, Maharashtra
                      Dec 1, 2019
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                      Address: Basantabati, Arambagh, 712617

                      I prefer to buy anything from flipkart.in my office all my friends purchase anything from my account. But one day when i book a mobile seller cancel this product. I try to book then seller cancel my product. When i complaint to flipkart they told me as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account.
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 02, 2019
                      Flipkart Customer Care's response
                      Hi, We're sorry to let you know that as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.
                      Dec 12, 2019
                      Updated by sandip321
                      If i could not use my account pls complete block my account. Because everyday i got promotional message. You block suspend my account. Why sent me offer and promotional message.
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                        surendra bhaskar
                        from Gulabpura, Rajasthan
                        Dec 1, 2019
                        Resolved
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                        Resolved

                        Address: india, Sikar, Rajasthan, 332001

                        I have lost my mobile number very earlier whch were registered on flipkart acc. And i have dont attached any email address to the account. Many time i told flipkart that i wants to update my mobile number but each time they say you should have pc to update it,, as soon as i became flipkart plus member after approval of my id which i submitted there on app i requested for the return fo a material which has poor fabrics they blocked my account and till now there is no response from them even regarding my order and not even regarding my account recovery. I use to call them everyday but still no result. Pls help out
                        Number from which i have account was-[protected] which i lost
                        My latest all the orders were from the my new number-[protected] but still they did not updated it.
                        Order for which i have issue-adidas mens black sweatshirt price 3474rs
                        Feb 5, 2020
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 02, 2019
                        Flipkart Customer Care's response
                        Hi, We're sorry to let you know that your order for the product 'ADIDAS Full Sleeve Solid Men Sweatshirt' has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.
                        Dec 02, 2019
                        Updated by surendra bhaskar
                        Its only the first product for which i applied to return than why you can say that high number of returns detected??...am not satisfied
                        Verified Support
                        Dec 30, 2019
                        Flipkart Customer Care's response
                        Hi,
                        We'd like to let you know that your recent order has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                          Sourav2208
                          from Medinipur, West Bengal
                          Dec 1, 2019
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                          From past one week my orders are getting cancelled automatically without any proper reason of cancellation. Today i just tried to buy infinix hot 8 from my flipkart account and after some i received the order confirmation message from flipkart but at that next step when i went see my order details i just saw that my order has been cancelled 😠😠😠.. My order i'd is od[protected]. I want a fair justice..
                          Flipkart customer support has been notified about the posted complaint.
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                            Garima Sandal
                            from Delhi, Delhi
                            Dec 1, 2019
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                            Address: New Delhi, Delhi, 110019

                            I made an order for redmi 8a for 6499 rs on 30th nov, so please 19, paid through debit card and the order was made but was immediately cancelled saying its out of stock and will get my refund by 10 december, called up the support and the ladies told me to wait and another lady told me that it'll be done within 24 hours and again on chat i was asked to wait for 10 december and all delayed responses and robotic same replies.
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 01, 2019
                            Flipkart Customer Care's response
                            Hi, ​​​​​​​​​​​​​​​​
                            We are sorry to let you know that your order for Redmi 8A (Midnight Black, 32 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 30 Nov 19 and it should be reflecting in your bank account by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                            Dec 02, 2019
                            Updated by Garima Sandal
                            No, it is not reflecting, your call and chat support asked me to wait till 10 December again and my bank doesn't have any request regarding this refund. First, it is your fault to accept the payment when you don't have the stock then you ask me to wait for 10 days and give me different answers, this is ridiculous and I don't understand this at all. You guys will make me run behind my own money now.
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                              M
                              mehfuz farooqui
                              from Mumbai, Maharashtra
                              Nov 30, 2019
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                              Address: 401107

                              My product was supposed to get delivered by 28th nov but then they changed to 29th nov. Later again they were not able to deliver and they change the date to 30th nov. Today is 30th and now they are not able to make delivery by 30th. Now they are not sure when they will deliver. It is a pathetic service by flipkart. Due this i am not able to make my plan to go out home. I am stuck because of them. My mob no. [protected]. Please take some action
                              Flipkart customer support has been notified about the posted complaint.
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                                M
                                Meiji Singha
                                from Bengaluru, Karnataka
                                Nov 30, 2019
                                Resolved
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                                Resolved

                                Address: TAPASH SHARMA SPS MARKETING(CENTRAL WARE HOUSING COMPLEX),HAPANIA, OPP- SATSANGHA ASHRAM, HAPANIA, SATSANGHA ASHRAM, West Tripura District - 799130, Tripura, West Tripura, Tripura, 799014

                                I orderd macron samsung battery but receive lava usage battery two time return place but rejected your delivery boy
                                1st time i am return place 2nd time return place by customer care
                                OD[protected]
                                Jan 4, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 04, 2019
                                Flipkart Customer Care's response
                                Hi, We are sorry for the trouble caused. We're writing to you about your Macron Mobile Battery For Samsung Samsung Galaxy Mini S5570 EB494353VU with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 02 Dec 19 and should be reflecting on your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number RRN:[protected]
                                using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                                  rravikhakre
                                  from Jabalpur, Madhya Pradesh
                                  Nov 30, 2019
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                                  Address: 187 Kailash Kuti Talawali Chanda Indore, Indore, Madhya Pradesh, 452010

                                  Dear sir,

                                  I had purchased two product order id od[protected] dt.18/10/19

                                  1st product krx 60 kg combo.. Till 30/11/19 this product not received 2.5 month passed.

                                  2nd kinsco gym.. Was received damage, and return policy ended on nov-11 because of delayed by ekart courier service for return pickup screenshot available msg received by ekart courier.

                                  Now emi is overdue. Flipkart customer care not supporting to us and he is saying to pay emi of both product.

                                  Please help already two month passed.

                                  Regards,
                                  Ravi khakre
                                  [protected]
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Puspen sadhukhan
                                    from Durgapur, West Bengal
                                    Nov 30, 2019
                                    Resolved
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                                    Resolved

                                    Address: 98 BHABA ROAD,B-ZONE,DGP-713205, Bardhaman, West Bengal, 713205

                                    I purchased a sandisk 32 gb memory card from flipkart, but now it is nt showing anything.I complained to sandisk but they are telling that this prduct is not genuine.I bought it on August, 2019.I am within warranty period.Sandisk is not offering any replacement as they are telling that this product is not authentic.PLZ REPLACE MY CARD...
                                    Jan 9, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Nov 30, 2019
                                    Updated by Puspen sadhukhan
                                    I mentioned everything in my complain.I need replacement as i am within warranty period.I lost all my study videos and photos.Help me.
                                    Verified Support
                                    Dec 04, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      Mubaraque Hussain
                                      Nov 30, 2019
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                                      Hi,

                                      I purchased a asus laptop from flipkart. But, now it has some issue. So, i have to claim warranty for it. When i checked on asus service portal that the laptop serial number is not matching with the one in bill and also checked the back side of the sticker in my laptop, then i realized that the bill has wrong serial number. And i have to submit the bill with the matching serial number. It is pathetic to face this kind of problems created by flipkart when it is urgently required.
                                      Model: asus vivobook s14 s410ua-eb796t
                                      Order date:[protected]
                                      Order id: od[protected]
                                      Serial no.in bill: j6n0gr00a556228
                                      Serial no.in laptop: j6n0gr00a445221
                                      Flipkart customer support has been notified about the posted complaint.
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