Flipkart Complaints & Reviews

After your successful two wrong deliveries for the same order placed on 12/12/2019 and since 23/12/2019 till today, for continuously 6 days, following incidents happened:
1) I received the message for pick up return from ekart logistics.
2) Neither anyone arrives to pick up or i receive any call for pick up for whole day.
3) I received another message from ekart logistics by each evening that pickup rejected due to missing contents.
4) I called delivery agent and he says thay ITS INSTRUCTION BY FLIPKART NOT TO PICK UP WRONG MODEL DELIVERED ABOVR 1500/- and asked me to contact flipkart to drop a customized mail to them for pick up.
5) I called flipkart agent and asked to do the same but same of your bloody ### is happening. You people have some shame ? No business ethics.
THAY SHOULD LEARN FROM AMAZON

I bought a Moto E6s (Polished Graphite, 64 GB) mobile from Flipkart on Dec 24, 2019.

This phone has some following issues:
- Display issue
- Performance issue
- Battery issue

One technician visited my place & he did the troubleshooting but there is no use still the mobile has the same issue.

Now Flipkart is refusing to replace my product.

I ordered Redmi 8 A which was delivered on 25 Dec .I put in a request for replacement because when i used to switch between screens, the screen used to get freezed and i had to lock n unlock the phone again n again to make it work . For around 2 hrs, i was pestered by the customer agent trying to tell me that mobiles r like computers etc etc ...he kept on telling me again n again to follow various steps to change settings ...n to reset the phone .I told him, i have already been reset my phone ...he said u do it again n then again...and later agreed that phone will be replaced .However, he sent a technician from Jeeves on 30 dec..who tried to run the phone in reset mode without sim ...and showed me that screen was working fine and refused for replacement.

The phone comes with 10 days replacement Policy .Why is flipkart refusing it ? This particular handset is not fine . It freezes inbetween . How can a technician judge it in 15 minutes ?

I have around 1.5 - 2 hrs conversation saved on my word file .If required, will share it too. This is causing a lot of mental agony and as if being bullied by the customer care .would request to please replace the handset .

I have put in a replacement request again and have shared the two SMS messages that i received from.flipkart .Please check the language .

Though the flipkart has just called once today, when i wasn't available and couldn't
lift the phone .

Mera nam VIKASH KUMAR hai .Maine flipkart pe shopping Kiya tha, or kuch product order kiye the jo DAMAGE hai.mujhe ye product return karne hai .Lekin FLIPKART ne mera account block kar diya hai jis wajh se Mai apana flipkart accou t access nahi kar pa Raha hu .

Company ke customer support ke taraf se v koi response nahi mil Raha hai

Flipkart email id:[protected]@gmail.com

Hi

I Purchased an Electric Kettle Rs.534 on Nov 30 2019 later I cancelled my order, still I haven't received my Money it's almost 31days.

I used Canara bank credit card. Flipkart People are saying its credit by dec10 2019.but I check with bank personnel but refund is not done.
BANK ARN
74332749335933458721358

Butterfly Rapid Electric Kettle with order ID OD[protected]

Plz look in this

Rajesh v

Look I have ordered PUMA shoes, got on time, I was happy with the product but the shoes was different size so I requested to give me smaller then I ordered. Seller accepted my request.I put it back that shoes as it is in original box with receipt. Later, when I got my exchange and check, I was shocked, Got two pair of local brand shoes with kitchen stuff, I talked with courier delivery guys but he didn’t listen and take the original shoes with him and left local brand shoes at home. I’m really really peaced off. I complained couple of time to seller and flipkart but Haven’t received ant satisfied response. They take some days to resolve this issue but at the end automatically cancel refund request by saying seller policy doesn’t meet the criteria. That’s how they work.Didn’t anticipate from you. I can send you each and every proof of this order.

Order Id-OD[protected]
Return Id-[protected]

i have ordered a bed from flipkart, after a day installation guy from jeeves arrived and outsmarted us to somehow put small accesories into his bag (accesories like plastic legs for support and caps to hide the screws) and even took away the manual with him.

the installation guy said that those accesories wont come with the given bed and we need to buy separetely in the market, where the fact is that such accesories wont be available in the market.

he wanted to sell such accesories to us hiding from the package contents we recieved.

this issue has disturbed my routine life to a great extent, effecting peace and harmony in my home.

as a customer are we supposed to be attentive while someone is installing the product or is the installation guy supposed to show some responsibility to perform work for what he is trusted by customers.???

I request to penalise the installation guy for his breach of trust

I ordered Redmi k20 pro, with exchange offer worth Rs 4950 for my old Redmi note 4.
Now on their site its clearly mentioned that if your phone has any color chipped off or a crack on body or any other cosmetic damage the exchange value will reduce which i am totally fine with.
But they will refuse the exchange if :
1) IMEI doesnt match to what you entered while ordering the phone
2) Phone doesnt turn on
3) Brand/Model is different than what you entered
4) iCloud or MI account should be removed

Now i had a little paint off the side corner but everything else was in mint condition. And i passed all conditions which could have lead to rejection of exchange.
But instead of reducing exchange value the delivery guy outright refused to collect the phone and cancelled my order himself.
When i contacted flipkart customer care they said its the delivery guy's (they also call him wishmaster) wish to accept or reject an exchange phone.
But thats no where mentioned in terms and conditions.
Its like false advertising. I dont know what to do now.
Registered email - [protected]@gmail.com

Not able to return my order from last 5 days some technical problem occurred, and I want to return otherwise the return date will be expired. Plz solve my problem fast I don't want dis product so I can return my product fast I am attaching error picture which occurred

Hi all,

I have placed the order id: od[protected] and seller retailnet, from last week flipkart logistics disturbing to me for product. They did not attempt to deliver to destination and given wrong information. As discussed with customer care flipkart logistics cancelled the product without any information. Customer care said due to escalation product has been cancelled because of once order cancelled then no need for further escalation. You people just playing with me as well as mentally disturbed and harassed to me. These are stupid service not acceptable. You have to delivery this product by hook or crook. You cannot play with customer.

I am waiting for product delivery.

I ordered a noise colorfit smart watch, which was delivered damaged and the charger was missing. When i applied for refund, the first time pich up guy cancelled the refund and told me the request was not proper, so i called flipkart helpline and asked their executive to request for refund, he applied and the second time pickup guy didn't even came to my home, he just called on my number and told that this time also request is not proper, wherein it was their executive who filled my refund process.

I had requested a book ikigai vide order no. Od[protected] on dec 28, 2019, that was to be delivered on dec 30, 2019. I paid rs.325/- for the same through my credit card via my mobile.

I did not receive the book on the said date, but instead, received a message that this delay in delivering is due to unforeseen circumstances.

When i visited 'my orders' section on flipkart to track this order, i found it not even listed there for me to track. I don't know if i have become a victim of fraud.

Please take immediate action on the same.

I have bought redmi 8 that was delivered to me on 15th dec 2019. On very next day i am facing hanging and freezing problem. So, i have submitted replacement request twice (On 24th dec and again on 27th dec 2019) but it got rejected both times after technician visit without providing me complete information and prior notice.

Although it is a new set and got freezed and hanged in technician hands.

On 30th dec 2019, when i talked to customer care against rejection, they did not provide me right update. While on talking on 31st dec i am told that a resolution team will consult you on 2nd jan 2020. When i asked for update notification, they clearly rejected that i will not receive any update regarding this.

I was ordering a realme c2 on flipkart. I filled out everything. Then i chose to pay using phonepe and the bank paytm payment bank. The amount has been deducted from my account but the order was not placed. I have the cyber receipt as well. I send an email to flipkart and got no response. I called at the toll free number and the ivr gave an assurance that i will get a call back. Still no response. What should i do?
I am really frustrated please help me out. I contacted multiple time flipkart customer care service but got no solution till now.
My register mobile no. - [protected]
Address - m/s. Dinesh traders, khutar, dist - singrauli, m. P

Dear Sir/Madam
I had purchased flipkart Smart by electric kettle with order number -OD[protected] by flipkart on dated 18/12/2019 with pre book offer by paying 50 thought payphone and also final payment of rs 465 made on dated 21/12/2019 by pay-phone inspide of in the time for delivery RS 465 collected by your agent/partner because COD 465 printed on my ordered item so my family member pay this amount in cash.
After that I call in customer support number several times but only they for next day no any actul suggestions provide me.

I Ordered this item with this ordered id OD[protected]
and now i could not able to cancel and from the first day i am trying to contact them but i am not able to reach them out and they are now saying you have to take this order.
In their app one error message is generating while cancelling the order or write to us.
and while placing the order i didn't get any such notification.
still its not their.

My order no is OD[protected] i had ordered a real me x2 on 20 dec but Flipkart delivered a brick inside the Flipkart packaging i am complaining about it to them so many so maany times but they aren't taking any kind of action they are giving date again firstly they promised 27 dec then 29 then they are giving 1 jan please help!! Asap they took my money and now refusing to refund please help me

I have ordered a mobile handset through flipkart named Samsung Galaxy Note 9 128GB on 22nd december 2019 and the product was delivered on 27th december. When i unboxed the product i made a vedio of it(in the vedio one can clearly see the void seal written).During the unboxing i found that the factory seal was tampered and void seal was written on the box.Hence the product provided was either a refurbished product or an used one.The phone had a scratch on screen and had some technical defects.When i requested for refund, the flipkart service team is not confirming the return or replacement and arguing that the phone is not refurbished even though it has tampered factory seal. {The order ID of the product is OD[protected]}
I kindly request the authorities to look into this matter.

Hi,
On 10th Dec 2019 at 16:32 hrs we have ordered online thru one LG Bluetooth Home Theatre from Flipkart.
On 16th Dec 2019 we received the product, When i received, they package was damaged condition and not proper packing way, And I asked the shipping courier boy about the packing but he didn't respond.And inside checked we received wrong product Sony brand. Immediately i informed to Flipkart help center, they are suggested some steps we follow all steps and we shared my all government id proof.
But still not clear my issue.Again we contact to Flipkart help center but the team was not responding my call/mail.
They are cheating with me.
please enquiry this issue and Provide proper justice.Thanks.
My order number:OD[protected]

LG Led purchased after delivery 24 December LG care represtive during installation and demo comes Panel show many line's and damaged. I apply return on 26 December and flipkart say technician comes on 30 December and Please do needful action flipkart customer care say we did not know number?? How is delay possible from your side