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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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I
IndraJit Rajput
Nov 14, 2019
Resolved
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Resolved

Address: 10, EME Enclanve, Agra, Agra, Uttar Pradesh, 282001

Dear team,

I have purchased a laptop battery (Order id: od[protected].in the specification of the product, it is mentioned that the capacity of the product is 4400 mah. But, the delivered product has capacity of 2200 mah only. When i raised replacement request (Replacement id:[protected]), replaced product is also have delivered less capacity i. E. 2200 mah only. It means the product was not replaced.

Then, i have raised multiple refund request (Id:[protected] &[protected]) to cancel order and refund. Initially, it was showing that the problem will be resolved on 14th oct 2019 (In previous request it was different), but these requests also have cancelled and refund was not proceed.

Please help me to return product and process my refund as asap.
Dec 16, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 15, 2019
Flipkart Customer Care's response
Hi Indrajit, We are sorry for the trouble caused. We'd like to inform you that the replacement for your product Amazze 15-5547 6 Cell Laptop Battery has been approved by the seller. The courier service provider will pick up the product by 19 Nov 19. The replacement product will be shipped after the pickup completion. You can expect more updates once the item shipped.
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    N
    nubaidangel
    from Mumbai, Maharashtra
    Nov 14, 2019
    Resolved
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    Resolved

    Address: Marwari Bazar, Samastipur, Samastipur, Bihar, 848101

    Order id:- od[protected]
    Main flipkart ka buyer hoon.
    Mera [protected]@gmail.com se flipkart par account hai usme mobile number [protected] diya hua hai..
    Maine october me ek htc wildfire x mobile mangwaya.
    Jab parcel deliver hua tab us parcel me mujhe sirf data cable, power adapter, back cover, user manual, sim nikalne wala tools mila lekin, mobile nahi tha.
    Maine complaint karwaayee..
    Complaint karwane me mujhse galti ye hui ki maine ek-do dosto se jab saari incident share to unhone kahaa different product boat ka headphone mila hai karke complaint kar do aur jab courier wala pickup lene aayega to jo sab mila hai de dena to maine same complaint karwa di..
    Kyunki, mere saath first time aisa hua tha.
    So, mujhe in sab jhamelo ka koi idea nahi tha..
    Phirr mere complaint ko cancel kar diya gayaa..
    Phirr maine jo chize mujhe courier me mili thi wo saari chize mention karwa karke phirr complaint karwaya aur phirr mere complaint ko cancel kar diya gayaa..
    Uske baad se maine lagaatar10-12 baar complaint karwaya hai aur har baar mera complaint cancel kar diya jaa rahaa hai..
    Is beech main lagaatar purchase bhi kar rahaa hu taaki mujhe jaldi se jaldi mobile deliver karwa diya jaaye..
    Maine 10999/- ka mobile emi par purchase kiya hai.
    Ek month 9 din ho gayaa hai.
    Maine bina ek din phone use kiye huye hi ek month ki emi bhi jamaa karwa di hai.
    Sir, meri aap sabhi se bas ek chhoti si ghuzarish hai ki please mujhe aap mobile dilwa dein ya nahi hota hai to sir kindly mujhe mere paise refund karwa dein taaki mera emi cacnel ho jaaye.
    Kyunki, agar maine ek din bhi mobile use kar liya hota na to afsos nahi hota.
    Lekin, sir main ek second bhi mobile use nahi kar paya hu.
    Kabhi-kabhi itni fraustration aa jaati hai mann karta hai sucide kar lu.
    Ghar me guardian jab puchhte hain to mere paas koi answer nahi hota hai..
    Andar se bahut taklif hoti hai ki main flipkart par itna trust karta rahaa hu aur flipkart ke taraf se mujhe ek mahine me koi solution nahi mila hai.
    Ab to sir ummid bhi khatam hota jaa rahaa hai ki aaplogo ke taraf se mujhe mobile milega bhi ya nahi..
    Sir, agar f. I. R. Karwaani hai to boliye main f. I. R. Karwa karke consumer court me bhi complaint kar deta hu.
    Kindly sir, mujhe kuchh to solution dijiye sir..
    Nov 30, 2019
    Complaint marked as Resolved 
    Company has provided me the Replacement.
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 14, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Nov 14, 2019
    Updated by nubaidangel
    When i will get resolution..
    Nov 22, 2019
    Updated by nubaidangel
    Dear Sir, Still Not Got The Solution From Yourside..
    Kindly Sir, please Arrange Refund For Me..
    Verified Support
    Feb 24, 2020
    Flipkart Customer Care's response
    Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 30 Nov 19. It would have reflected in your credit card by 12 Dec 19. Request you to note down the refund reference number CS[protected]. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
    Hi
    I have placed order on 23rd Sep and roll 12th Nov, I haven't received it . Delivery rescheduled twice, tracking id given is invalid .

    for missing product complaint - Comment #3585828 - Image #0
    nubaidangel's [Complaint's author] reply, Nov 16, 2019
    Sir, wait for some times..
    You will definitely get your product..
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      B
      bhawna85
      from Bengaluru, Karnataka
      Nov 14, 2019
      Resolved
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      Resolved

      Address: Amritsar, Punjab, 143001

      I had purchased several cars for my kids and other relatives; out of 4 same cars only one of them was delivered and other 3 are missing. Customer service is not willing to help in any case. We live in usa and all these products are sent to my mom address, upon coming to india i had checked all the packages received and only one car is available. Order# od[protected] and item details: dd retail high duty anti gravity remote controlled wall climber car for children.

      Would like someone to pay close attention to this and have this issue resolved. I been making purchases with flipkart from past few years and never had this issue, would like to continue to use it but only after getting this issue resolved.

      I can be reached at [protected].

      Thanks
      Bhawna
      Dec 16, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 14, 2019
      Flipkart Customer Care's response
      Hi, We are sorry for the trouble you had to go through. Since the product was delivered to you on 25th Oct 19, it has crossed the seller's 10 days replacement period. Due to this, they will not be able to fulfil your replacement/refund request. Your kind understanding is appreciated.
      I am saurabh Singh, and I bought one MI 32inch Led TV through Flip kart on date 29.09.19 but still not delivered by Gati courier[protected]. My mobile no [protected]. I am request to pls solved my problem . My email I'd [protected]@gmail.com
      PANKAJ Kr SINGH's reply, Nov 8, 2019
      Flipkart — regarding my order no od116659417881044000 and gati courier no 571033416

      1 Review
      Makhdumpur sonpur bihar., Chapra, Bihar, India
      PANKAJ Kr SINGH on Nov 8, 2019
      Mark as Resolved
      Order ID: OD116659417881044000

      I am saurabh Singh, and I bought one MI 32inch Led TV through Flip kart on date 29.09.19 but still not delivered by Gati courier 571033416. My mobile no 9163510425. I am request to pls solved my problem . My email I'd [email protected]
      I given a order in flipkart on (25/10/2019), actually it will be delievery to 31st of October. Even today (08/11/2019) till no updates on my order. Executive will told last three days onwords " your Query will resolve 24hrs ". Even Excutives also no updates on my Order.
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        M
        ManiDM
        from Delhi, Delhi
        Nov 14, 2019
        Resolved
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        Resolved

        I bought a watch on flipkart. It is not good. Return request has been raised, but it canceled by seller.. Doing so four times, the seller canceled my return request four times. Then my flipart accout blocked by flipkart. I called to customer care. They answerd as i have spoken with flipkart customcare many times. But there was no proper response from them. I am a regular flipkart regular customer from scratch. I bought a lot of products on flipkart. Please activate my account..
        Dec 22, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 15, 2019
        Flipkart Customer Care's response
        Hi, We'd like to let you know that your return request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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          रजनीश कुमार
          from Pune, Maharashtra
          Nov 14, 2019
          Resolved
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          Resolved

          Address: Pokharpur, Pawapuri, Nalanda, Bihar, 803115

          I have placed order during big billion sale on 30th sept, 2019 for below
          Od[protected] samsung 6.2 kg activwash+ fully automatic top load grey

          But as of now, 13th nov, 2019 still they have not delivered my products. Now they are asking me to cancel my product. Even though these products have reached near to my delivery location. I am ready to pick up from their hub but not providing either hub address or delivering the products. I have followed many times with them. They just say within 24 hrs.. These products will get delivered. Not delivered yet. Can you please look into this issue or guide me to take legal action against this flipkart for fake promise.

          Case numbers are : incident: in[protected], [incident: in[protected]]
          Dec 16, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 15, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Feb 24, 2020
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused. As per the conversation with the team, the product "Samsung 6.2 kg ActivWash+ Fully Automatic Top Load Grey" was delivered to you on 14 Nov 19. Hence closing the case from our end.
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            रजनीश कुमार
            from Pune, Maharashtra
            Nov 14, 2019
            Resolved
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            Resolved

            Address: Pokharpur, Pawapuri, Nalanda, Bihar, 803101

            I have placed order during big billion sale on 30th sept, 2019 for below 2ord
            Od[protected] whirlpool 190 l direct cool single door 3 star refrigerator with base drawer

            But as of now, 13th nov, 2019 still they have not delivered my products. Now they are asking me to cancel my product. Even though these products have reached near to my delivery location. I am ready to pick up from their hub but not providing either hub address or delivering the products. I have followed many times with them. They just say within 24 hrs.. These products will get delivered. Not delivered yet. Can you please look into this issue or guide me to take legal action against this flipkart for fake promise.

            Case numbers are : incident: in[protected], [incident: in[protected]]
            Dec 19, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 15, 2019
            Flipkart Customer Care's response
            A duplicate complaint of c2510342. Hence, closing the complaint from our end.
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              रजनीश कुमार
              from Pune, Maharashtra
              Nov 14, 2019
              Resolved
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              Resolved

              Address: Pokharpur, Pawapuri, Nalanda, Bihar, 803102

              I have placed order during big billion sale on 30th sept, 2019 for below 2 orders:

              1. Od[protected] whirlpool 190 l direct cool single door 3 star refrigerator with base drawer
              2. Od[protected] samsung 6.2 kg activwash+ fully automatic top load grey

              But as of now, 13th nov, 2019 still they have not delivered my products. Now they are asking me to cancel my product. Even though these products have reached near to my delivery location. I am ready to pick up from their hub but not providing either hub address or delivering the products. I have followed many times with them. They just say within 24 hrs.. These products will get delivered. Not delivered yet. Can you please look into this issue or guide me to take legal action against this flipkart for fake promise.

              Case numbers are : incident: in[protected], [incident: in[protected]]
              Dec 17, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 15, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                S
                swarnim000
                from Delhi, Delhi
                Nov 13, 2019
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                Hi ! My Name is swarnim. I have booked two different back cover for two different mobile. One for my Redmi k20 and second for my brother who's using vivo z1x. But flipkart blocked my account saying my purchase is not intended for personal use. I complained about this to flipkart. They always raise a complaint but they didn't solved the problem. I also sent mail to them but didn't got a solution yet. My registered mobile no is [protected], and my email id is [protected]@gmail.com.
                +2 photos
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 15, 2019
                Flipkart Customer Care's response
                Hi Swarnim, We'd like to let you know that your recent order 'OD[protected]' has been canceled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                Nov 15, 2019
                Updated by swarnim000
                But I purchased this item for my personal use.
                Nov 15, 2019
                Updated by swarnim000
                You guys are fool or what. Why are you repeating same msg again and again.
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                  M
                  MuthKrishnanveeranan
                  from Coimbatore, Tamil Nadu
                  Nov 13, 2019
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                  Address: Thummakkundu, usilampatti.mafurai, 625529

                  Hi sir. Iam waiting for a buying new infinix hot 8 mobile in flipkart application at the time of your notification on nov 13 at 12pm. I operating for after received mail notification to me. But not show buyer option in the application. After crosing many long time ago but never did anything happen again... So please kindly issue the problem is that.. I want need a new infinix phone..

                  Regards

                  Muthukrishnan. V
                  Flipkart customer support has been notified about the posted complaint.
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                    A
                    Ajith1a
                    Nov 13, 2019
                    Resolved
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                    Resolved

                    My flipkart account is [protected]@gmail.com and flipkart blocked my account on 29 August the reason is i raised a complaint through consumercomplaints after that i mailed about this incident flipkart is not responding properly and that time i have a pending payment of Rs.4050 i flipkart and i informed that also but flipkart refused to unblock my account after that the due date over i received a mail from flipkart about that pay the amount but if i click the pay link it redirect to account login if i enter login details it will show your account was blocked than how i pay payment after some mails flipkart sended me external link for payment i asked flipkart how i pay in an external link he told this is the only way made payment i also made payment it showed some error after some try i received a mail and call confirmation from flipkart about payment success but now flipkart now added penalty and some threating mails again and again via call and mail i have the payment confirmation mail received from flipkart . Now he sending mails again and again. Please check the attached payment confirmation mail
                    +3 photos
                    Dec 16, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 15, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Feb 24, 2020
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We'd like to let you know that your recent order {OD[protected]} has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.
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                      S
                      Sheethalraj acharya
                      from Hubli, Karnataka
                      Nov 13, 2019
                      Resolved
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                      Resolved

                      I've purchased vivo z1x phone, which has very low battery back up an heating issue.
                      Flipkart is denyed my replacement even after a technician visit, the technician has checked the phone for few minutes and told he will update his findings, where as in long run phone is discharging fastly and heating quickly. Then my retun request is rejected without any reason.
                      I've again requested the return request for the phone.
                      Kindly help me to get the phone return.
                      Dec 25, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 14, 2019
                      Flipkart Customer Care's response
                      Hi, We are sorry for the trouble you had to go through. However, we are happy to let you know that the seller has initiated the replacement request for your order "Vivo Z1x (Fusion Blue, 128 GB)". Kindly note the pickup of the product is scheduled on 25 Nov 19 and the replacement product should reach your doorstep within the promised timeline by 29th Nov 19. Your kind understanding is appreciated.
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                        S
                        Sagar Lumba
                        from Mumbai, Maharashtra
                        Nov 13, 2019
                        Resolved
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                        Resolved

                        I ordered earphones at my friend's location and received mail for successful order and the order got cancelled after 1-2 days and the reason shown in the app was that the due to high demand and limited stock, the order has been cancelled.
                        I ordered again because the earphones were still showing available on the app and the same thing happened again.
                        This happened like 3-4 times and then i raised a concern regarding this on customer call which was not properly answered and i did not get a solution.
                        Then my id got blocked within 2 days without any prior notice stating the reason that i ordered things that were not intended for personal use. This all happened because they cancelled my order themselves for like 3-4 times and i reordered the item and then they blocked my account. This happened on nov 5, 2019. Since then i am contacting customer support on call and email. I have not been provided with any solution and my emails are not being responded properly. Plus i had over 800 flipkart plus coins in it. What is the point of being loyal to a site. This is what we get as a bonus for being loyal.
                        My registered email id is [protected]@gmail.com and registered mobile no. is [protected]. And Order ID because of which my account has been blocked is OD[protected]. Please assist in getting my account unblocked.
                        I want to get my id unblocked, please provide me a solution.
                        Dec 22, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 15, 2019
                        Flipkart Customer Care's response
                        Hi Sagar, We'd like to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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                          Sameer687
                          from Mumbai, Maharashtra
                          Nov 13, 2019
                          Resolved
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                          Resolved

                          Address: 136/5 SHASTRI NAGAR KANPUR, HNS NAGAR KANPUR NAGAR, GEETA BAZAR KE SAMNE, Kanpur, Uttar Pradesh, 208005

                          I bought a sony cyber shot camera which had a technical problem so I applied for the return of product but the pickup was cancelled twice for the same reason I.e missing content. It has been an awful experience and I am very unhappy with service as no one reached me from the ekart logistics.Please arrange and reschedule the process of pickup and refund as soon as possible and proper action should be taken against the person responsible for this act else I would take a serious action against the company legally.
                          +1 photos
                          Feb 24, 2020
                          Complaint marked as Resolved 
                          Resolved
                          Flipkart customer support has been notified about the posted complaint.
                          Nov 14, 2019
                          Updated by Sameer687
                          It was cancelled,

                          Verified Support
                          Nov 15, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Feb 24, 2020
                          Flipkart Customer Care's response
                          Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 23 Nov 19. It would have reflected in your credit card by 05 Dec 19. Request you to note down the refund reference number CS[protected]. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
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                            HimanshuJangra
                            from Gurgaon, Haryana
                            Nov 13, 2019
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                            I am not able to access my Flipkart account from last two days. As I am trying to login, it show "Try after sometime" but I didn't log me in.
                            Is there any way through which it can get my account access back. It's very urgent for me to get that account back.
                            I need my account back as soon as possible.

                            And also want to want the details for there site 2gud.com due which this all happens.
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 15, 2019
                            Flipkart Customer Care's response
                            Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                            Nov 15, 2019
                            Updated by HimanshuJangra
                            Kofi.kingstone.[protected]@gmail.com
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                              rimpa das
                              from Kolkata, West Bengal
                              Nov 13, 2019
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                              On 29th october 2019, i paid ₹314 to flipkart at 8:38pm through upi via google pay. Though the payment was successful and money was deducted from my bank account but on flipkart the payment was not processed. I tried contacting flipkart but they said they had no information about the payment processing. My order id on flipkart is - od[protected]
                              +1 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 15, 2019
                              Flipkart Customer Care's response
                              Hi,

                              Thanks for writing in and being a valuable Flipkart Plus member.

                              We understand your concern about the payment of your order 'OD[protected]'.

                              We're sorry for the trouble you had to go through.

                              We're happy to let you know that, the seller has received your payment successfully done.

                              We'd like to let you know that the courier service provider has confirmed that the shipment of 'Dressberry Women Beige Flats' was delivered on 30 Oct 19.
                              Nov 15, 2019
                              Updated by rimpa das
                              I know the payment was successful which i made second time. But I shared documents about the first payment. Kindly check the details.
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                                A
                                Anindo Gopal K R
                                from Mumbai, Maharashtra
                                Nov 13, 2019
                                Resolved
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                                Resolved

                                Address: Kottayam, Kerala, 686019

                                Product returned not refunded yet. Product was purchased using Bajaj finserv and not completed the refunding.
                                I have purchased a mobile from flipkart by exchange offer, but at the time of delivery they said that my mobile is not eligible for the exchange procedure, so I had returned the product. The product purchase was early paid using Bajaj finserv card. As if now flipkart has not yet completed the refunding procedures. Not I'm paying for the not purchased product.
                                Dec 22, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 14, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Feb 24, 2020
                                Flipkart Customer Care's response
                                Hi,
                                We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 05 Nov 19. It would have reflected in your credit card by 15 Nov 19. Request you to note down the refund reference number CS[protected]. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
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                                  R
                                  Rajat Babai Das
                                  from Delhi, Delhi
                                  Nov 13, 2019
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                                  1. Complaint Details

                                  My Order ID - OD[protected]

                                  Ordered And Approved
                                  Sat, 12th Oct '19

                                  Cancelled
                                  Wed, 13th Nov '19

                                  The delivery partner was unable to deliver to your location

                                  this product was delay by 1 month as per discuss to Flipkart customer service how told me this product is not delivered to me so I complained again Flipkart team & aso delivery team .who can 1 month delay in this order. So today now it's cancelled to Flipkart customer service team.

                                  2. Complaint Details

                                  My Order ID - OD[protected]

                                  Ordered And Approved
                                  Fri, 4th Oct '19

                                  Cancelled
                                  Sat, 2nd Nov '19

                                  Shipment is cancelled

                                  I have an delivery related issues

                                  this product was delay by 1.5 month as per discuss to Flipkart customer service how told me this product is not delivered to me so I complained again Flipkart team & aso delivery team .who can 1.5 month delay in this order. So today now it's cancelled to Flipkart customer service team.

                                  I attached photo copy to this email.

                                  Thanks & regards
                                  Rajat Das
                                  [protected]
                                  +3 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Nov 13, 2019
                                  Updated by Rajat Babai Das
                                  Please taken action regards above email
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                                    M
                                    from Delhi, Delhi
                                    Nov 13, 2019
                                    Resolved
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                                    Resolved

                                    Address: Alwar, Rajasthan, 301705

                                    Hi flipkart,

                                    I am totally frustrated and disappointed from your response regarding my issue which i am facing from one month.

                                    I am calling again and again daily but not getting resolution of my issue,

                                    Reason for return : material/shoes brand was not as per purchased or ordered, also it seems used and rough.

                                    Reason why courier boy denying/avoiding to collect material for return : shoes/materials is not according to his/courier boy's record or request he is getting for return by flipkart,

                                    Requesting you please co-operate, or provided solution without any delay as already it has been more than one month.
                                    Dec 15, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 14, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Feb 24, 2020
                                    Flipkart Customer Care's response
                                    Hi,
                                    We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 26 Nov 19. It would have reflected in your credit card by 06 Dec 20. Request you to note down the bank transaction number 5704203802386844904049. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
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                                      T
                                      The Medical BRO
                                      from Dehri, Bihar
                                      Nov 13, 2019
                                      Resolved
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                                      Resolved

                                      Address: Ashok nagar road no. 14/A kankarbagh patna 20, Patna, Bihar, 800020

                                      They always cancel my order after confirming it sale comes 1 day a week nd they always do this always cancel the order a person waits for 1 week to order phone in a flash sale nd these guys always cancel the order there it happens to me all the time and each tike i call them the give me excuses that availability of stock was less then why only me always happens to me only in tough it is a normal order they cancel it
                                      Dec 20, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 14, 2019
                                      Flipkart Customer Care's response
                                      Hi, We're sorry to let you know that your order for the product"Infinix Hot 8 (Shark Grey, 64 GB)" was canceled by the seller as they can only fulfill orders for a limited quantity of this item based on stock availability with them. This isn't something we would want you to experience. If you like, you may place a new order for the product, the seller will work with the courier service provider to ensure the product reaches you. Your kind understanding is appreciated.
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                                        S
                                        sheetal_10
                                        from Noida, Uttar Pradesh
                                        Nov 13, 2019
                                        Resolved
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                                        Resolved

                                        Website: eCommerce , Flipkart

                                        Hi
                                        I had ordered an iphone 8 of inr 34249 from flipkart on 22nd october 2019 and canceled the order on the same day. I had made the payment online using my sbi debit card.
                                        Flipkart is saying that the refund has been completed on 23rd october 2019 and asking me to contact the bank for any issues related to the refund.

                                        I contacted the bank but they said that they can't do anything as the amount was transferred by flipkart it's flipkart responsibility to process it to the customer's account.

                                        I want flipkart to take responsibility and do the refund as soon as possible.
                                        Nov 26, 2019
                                        Complaint marked as Resolved 
                                        I got my money
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 14, 2019
                                        Flipkart Customer Care's response
                                        Hi, Sorry for the trouble. We understand you have written to us for the product Apple iPhone 8 (Space Grey, 64 GB) sorry for the inconvenience as you are facing a refund issue. We'd like to inform you that the seller has already initiated the refund into your bank account for Rs.34249 on 22nd Oct 19the same has been completed by 23rd Oct 19. If you are facing any issues with the refund, request you to get in touch with the card-issuing bank with the payment reference number RSM[protected]. Your kind understanding is appreciated.
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