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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1112

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V
Vishal2121
from Kolkata, West Bengal
Oct 15, 2019
Resolved
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Resolved

Address: Bangalore, Karnataka

Marq ac 1.5 ton order id-od[protected] purchased on 27th of may on 2nd of august ac stopped working then marq provide technician on 2nd august they checked the ac and told me that indoor and outdoor pcb is damaged they need to be replaced on 17th of september marq told me that ac will be replaced by flipkart as the parts is not available but flipkart is denied to replaced the ac. Marq also denied service nor replacing the ac from last 3 month they are harassing me
Jan 31, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Oct 17, 2019
Updated by Vishal2121
No response till now
Oct 21, 2019
Updated by Vishal2121
No response received
Verified Support
Dec 26, 2019
Flipkart Customer Care's response
Hi,

We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

Thanks,
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    M
    Manoj Dhama
    from Mumbai, Maharashtra
    Oct 15, 2019
    Resolved
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    Resolved

    Address: C-100/3A, 1st Floor, Street No.9, Vijay Vihar, Phase-2,, Sector-1, Rohini, New Delhi, New Delhi, Delhi, 110085

    I have not bought/ received any product by Flipkart.

    The order OD[protected] I placed which was canceled by Flipkart.

    But now EMI made against loan of Rs.7, 799/ reference no. 401ECFFF415742

    Please reverse the amount at the earliest.

    Thanking you,

    Manoj Dhama
    [protected]
    Nov 24, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 24, 2019
    Flipkart Customer Care's response
    Hi, We are sorry for the trouble caused. We're writing about your Redmi Note 7 Pro (Space Black, 64 GB) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 09 Oct 19 and should be reflecting on your credit card EMI by now. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
    Verified Support
    Oct 24, 2019
    Flipkart Customer Care's response
    Hi, We are sorry for the trouble caused. We're writing about your Redmi Note 7 Pro (Space Black, 64 GB) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 09 Oct 19 and should be reflecting on your credit card EMI by now. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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      S
      Senthil kumar
      from Delhi, Delhi
      Oct 15, 2019
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      Address: 641002

      Dear sir, ordered a product dns manicure/pedicure 7 in 1 stainless steel travel & grooming kit with leatherite case from flipkart received a substandard one and flipkart is not ready to replace or refund.. I tried to conatact flipkart support team but they said this product has no return policy hence they cannot refund or replace this product. You can view more negative reviews about this product and seller unfortunately i used my mobile for this order hence i missed reviews. If i am the one alone complaining about this product then its ok but just check reviews of other pruchased buyers.. Kindly help me
      Flipkart customer support has been notified about the posted complaint.
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        S
        sachin kumar agarwal
        from Noida, Uttar Pradesh
        Oct 15, 2019
        Resolved
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        Resolved

        Address: Near State Bank Jubilant Material Gate District Amroha, 244235

        I have purchased one mobile infinix hot8 vide purchase order no od[protected] and the same is delivered on date 07.10.2019 5:41pm.
        I have used this phone two days and find that the display is not working properly and very often hanging and switch off automatically several time, so i want to return this phone and requested you please to be refund my amount in my bank account.

        Further i have applied online return this phone but my two refund/return request rejected by filipkart without any resolualation.

        I am regular customer of filipkart and i have also purchase 2led tv also you may check the same my login id [protected].

        I am humbly requesting to you please to be pick the same mobile from me and to be replace/refund my amount in my bank account without any litigation in later.

        Sachin kumar agarwal
        [protected]
        Nov 18, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 16, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 26, 2019
        Flipkart Customer Care's response
        Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 27 Oct 19. Hence, closing the complaint from our end.
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          C
          Charan Sharma94
          from Hyderabad, Telangana
          Oct 15, 2019
          Resolved
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          Resolved

          Address: 500032

          I had ordered tab on 30 th sept with order id-od[protected] it was scheduled to be delivered by 4th oct it came on 3rd oct i requested to deliver it next day as i didn't have exchange product at that point if time. I had requested support team they provided irresponsive reply about my product. Now on 15th oct without my interference product has been cancelled.
          +1 photos
          Jan 26, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 16, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Oct 16, 2019
          Updated by Charan Sharma94
          Now what will you do by reverting??? when i requested many times none had responded when it comes to consumer forum you start looking into the request.
          Verified Support
          Dec 26, 2019
          Flipkart Customer Care's response
          Hi, We are sorry to let you know that your order for the product 'Honor MediaPad T3 10 32 GB 9.6 inch with Wi-Fi+4G Tablet (Luxurious Gold)' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 15 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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            U
            Ujjwal______kumar
            from Mumbai, Maharashtra
            Oct 15, 2019
            Resolved
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            Resolved

            Hello there

            I orderd jeans from flipkart and flipkart faild to deliver the product on time and after some days cancelled my order because of the courier partner never wants to reach my location and he cancelled my order. Resolve issue asap
            Name =ujjwal kumar
            Order id =od[protected]
            Mobile no =[protected]
            Order cancelled date=14 october
            Nov 30, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 15, 2019
            Flipkart Customer Care's response
            Hi, ​​​​​​​​​​​​​​​​​​​We are sorry to let you know that your order for WROGN Slim Men Blue Jeans has been cancelled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.
            Sir, I order my phone 30 oct, but I open 13 oct because this day is special for me, but I see my phone have scratch, suddenly I call flipkart, but not solve my replacement problem, I am feel very sad, I never think flipkart aaisa karega.

            cancelled order without any sufficient reason - Comment #3560940 - Image #0
            Màñjéét Gúptà's reply, Oct 14, 2019
            Oder I'd -OD116663739662480000., please resolve my problem
            My contact no -8294122664
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              R
              Rashooo
              from Sirohi, Rajasthan
              Oct 15, 2019
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              Address: 7/1 MES colony, near nehru park, Kota, Rajasthan
              Website: Flipkart.com

              I placed 8 orders. Out of which i received 5. I wanted one size larger product. The moment i tried to place a request for replacement a pop up showed that due to high no. Of returns my account is blocked. There is only one return in my flipkart account. My money is blocked. It seems flipkart has started fraudulent techniques to cheat it's customers by forfeiting their money by unlawful means and contradicting their own policies. I don't trust flipkart anymore and will not shop from this site ever
              Flipkart customer support has been notified about the posted complaint.
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                A
                Argha1316
                from Kolkata, West Bengal
                Oct 15, 2019
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                Address: Dhanbad, Jharkhand, 828112

                Hello sir/ma'am yesterday (13th oct, 19) was the promise date to deliver my product and today is 15th oct, 19 and still i have not received my order what are you doing flipkart i have paid 8899rs for mi led tv it's a prepaid order and you have blocked my account and i am not able to access it give me a proper solution regarding the same plz look into the matter seriously provide me the docket no of gati courier as it is showing that the order is shipped by gati courier plz check flipkart this is the message that i got from your side : shipped: your mi led smart tv 4a pro... With order id od[protected] has been shipped and will be delivered by sunday, oct 13, 2019. You will receive another sms when the wishmaster from gati courier is out to deliver it. Tracking link for your shipment http://fkrt.it/~HH9UQNNNN will be activated within 12 hours.
                Plz deliver my product as soon as possible thank you regards
                Arghya ganguly reg
                Contact no :[protected]
                Registered mail id : [protected]@gmail.com
                Flipkart customer support has been notified about the posted complaint.
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                  V
                  vishu4u29
                  from Kichha, Uttarakhand
                  Oct 15, 2019
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                  Dear officer,

                  I booked the oppo k1 on 8th oct which i received on 13th oct in noon. When
                  I open the box i found tape mark on charger which i doubted wither its
                  Being used or open one so i check and found that charger number is
                  Different that provided on charger and on mobile box. Also it have screen
                  Guard which have bubble in it as company fitted is always a clear one and
                  As per my knowledge gorilla 5 glass which have on screen finger print
                  Sensor don't come with guard.
                  I placed the replacement request and when i called they told me its
                  Different issue and escalating it forward but i didnt get any mail and they
                  By them self cancel it without my knowledge and told me that they will
                  Provide a gift coupon for same.
                  But i dont need any coupon i need my order and genuine product.
                  I got a call and she told me to call oppo for solution but when i buyed from flipkart why should they entertain me also i have doubt product is genuine or not as charger is different.

                  Regards,
                  Vishal
                  +2 photos
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 16, 2019
                  Flipkart Customer Care's response
                  Hi,
                  Thanks for writing in.
                  We are sorry for the trouble you had to go through.
                  However, we're writing to let you know that the courier service provider has confirmed that the product "Vivo Z1x (Fusion Blue, 128 GB)'' will be delivered to you on "20th Oct 19''.
                  Oct 16, 2019
                  Updated by vishu4u29
                  Hi Flipkart,

                  Seems you have lost or you don't understand what's the complaint is about I have complaint for OPPO K1 not for other item . You are providing me detail of my other order.
                  Kindly focus on OPPO K1 complaint.
                  Oct 17, 2019
                  Updated by vishu4u29
                  Dear Flipkart,

                  Kindly read proper complaint what its is about, its for OPPO K1.
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                    S
                    Sanjay N Parmar
                    from Mumbai, Maharashtra
                    Oct 15, 2019
                    Resolved
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                    Resolved

                    Address: at: Gamtalav, Po: Tithor, Vadodara, Gujarat, 391450
                    Website: Flipkart

                    Hello flipkart
                    My account blocked since 10days
                    And my 6 order delayed on dilevery
                    I can't show my order status and never received a notification
                    I contacted many time to costumer care but executive didn't show my account detail and not provide any information for my purchases
                    They forward my complaint to consern team but they not contact me since 10days
                    I have no any option to contact my account and my order status
                    Delivery boy go to wrong address for dilevery they not show which pincode of address
                    I am waiting for 6 items since 8 days
                    But not one received yet
                    Nov 20, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 16, 2019
                    Flipkart Customer Care's response
                    Hi,
                    Thanks for getting in touch.
                    We are sorry to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
                    You can also check your order status here: http://fkrt.it/bqWLi~NN
                    Hope to hear from you soon.
                    Verified Support
                    Dec 26, 2019
                    Flipkart Customer Care's response
                    Hi,
                    Thanks for getting in touch.
                    We are sorry to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
                    You can also check your order status here: http://fkrt.it/bqWLi~NN
                    Hope to hear from you soon.
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                      N
                      Newton Kr
                      from Mumbai, Maharashtra
                      Oct 15, 2019
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110042

                      I ordered realme 5 pro from flipkart on 3rd oct, i received the product on 10 oct. When i open the box found indulekha oil and shampoo, i raised a complaint for return and replacement but from your end the replacement is being denied. I have been frustrated as my money is been stucked and there is no resolution provided by flipkart team as they are extending dates and not giving any resolutions kindly help me out.
                      Email:[protected]@gmail.com
                      Abhishek raj
                      +3 photos
                      Nov 17, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 16, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Dec 26, 2019
                      Flipkart Customer Care's response
                      Hi

                      We are writing to you about your recent order for the Realme 5 Pro (Crystal Green, 64 GB).

                      We’d like to let you know that your request for a replacement/refund cannot be fulfilled by the seller as the courier service provider has confirmed delivery of the order with the product being intact.

                      Thanks,
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                        T
                        Tapan Gourav Jena
                        from Mumbai, Maharashtra
                        Oct 15, 2019
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                        I bought a product during the big billion sale on 29th september and its expected delivery date was on 3rd october, i waited for 3rd of october but product didn't reached me, then on 4th also it didn't arrived and finally wasting so much of time i cancelled my order on 5th of october and and it showed the money will be refunded with 3-4 days, but 11 days gone i didn't received refund and they are forcing to pay their flipkart paylater amount with late payment fee and saying that the amount will be refunded to your bank account, yesterday i called 8times to their customer support and each time each person says a different word some says it is refunded some says it is not some. So this is their trick to get extra amount in the name of pay later.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 15, 2019
                        Flipkart Customer Care's response
                        Hi, ​​​​​​​​​​​​​​​​​​​
                        We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 14 Oct 19 and it should have reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                        Oct 15, 2019
                        Updated by Tapan Gourav Jena
                        Still the amount is not reflected in my Flipkart pay later account and it shows will be updated within two hours, 11 days gone still saying 2 hours. They only knows how to fool people by saying refunded and the amount is not reflected your account and u need to pay their fine, worst company with worst services

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                          A
                          Anupam Chourasia
                          Oct 15, 2019
                          Resolved
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                          Resolved

                          Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bengaluru 560034, Karnataka, India, 411047

                          Hello team

                          I have ordered samsung washing machine with flipkart in big billion sale using my credit card on 29th sep 2019. You accepted my order and gave me expected date of delivery i. E 6th of october. When i didn't received it on 6th oct i called flipkart customer care on 7th of oct to raise a complaint. They gave a excuse that because of big billion sale they have a lot of order so there is a delay. They urge me to have patience and assured me that my product will be deliver. They gave me a resolution date that is 10th of oct. I didn't get a single call from flipkart till 10th oct evening. Then again i called customer care, they said that ' no worries you will get call today', which i didn't got. On 11th of oct i got message that my order is cancelled and they will pay the refund.
                          My concern is that if they cancle the order in the initial phase, then i can book that from other e-commerce website at same price because of sale period. But now same product is available on high rate. Second thing is that i had bought it from my credit card whose bill generation date is 8th of every month and i use to pay the amount on very same day. So i have paid the cc bill now i have to do unnecessary shopping to utilise that amount. Third a lot of mental harassment. And you use my money for more then 15 days and now returning to my account which will take 3-4 more working dats. Don't take it as a single complaint, for example if flipkart do this with min 100 people. It means the block their money for at least 15 days and the amount is in million. If they invest that amount in share market also for that period or in any liquid fund, they will earn alot. And more over they are taking customers as fore granted. So i decide to raise my voice against there monopoly and atrocities. Please help.

                          If you are not giving compensation to me against this and a proper resolution with a apology letter, then i will be compelled to take legal action against you. I will move to consumer court.

                          Thanks,
                          Anupam kumar
                          Nov 16, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Oct 15, 2019
                          Updated by Anupam Chourasia
                          Update from Flipkart Customer Service for [Incident: IN[protected]]
                          Verified Support
                          Oct 16, 2019
                          Flipkart Customer Care's response
                          Hi, ​​​​​​​​​​​​​​​​​​​
                          We are sorry to let you know that your order for Samsung 6.2 kg with Monsoon Feature Fully Automatic Top Load Grey has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 14 Oct 19 and it will be reflected by 17 Oct 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                            A
                            anupg5
                            from Mumbai, Maharashtra
                            Oct 14, 2019
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                            Address: Balajee Ganges, 105d, ultadanga main road, Kolkata - 700067, Kolkata, West Bengal, 700067

                            I have order for a product lg Washing machine from my register mobile no [protected].

                            On 14/10/19 around 9:20 am Ekart delivery boy cm to deliver my order with exchange product and refuse to accept exchange and gone without delivery. Same complain launch via phone and mail.

                            Around 6 pm same day recd message for order cancel and refund intimation. When asked to customer care he told that as delivery boy could not find me 3 times so order cancel. Not written fact that he denied to accept exchange product and asked balance to pay. I think this is not 1st time he is doing like this, it is in his practice and misleading company. Pl look into the matter and retain my order and deliver the same
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 16, 2019
                            Flipkart Customer Care's response
                            Hi, We are sorry to inform you that the exchange product was canceled as the product did not meet the exchange related guidelines confirmed by the Wishmaster. However, we see that the parent order Redmi Note 7S (Sapphire Blue, 64 GB) has been canceled and the seller has confirmed that a refund has been completed on 14 Oct 19 and will be reflecting on your account by 22 Oct 19. Hence, we are closing this case from our end.
                            Nov 04, 2019
                            Updated by anupg5
                            just to say sorry and matter cann't be closed. This is now in culture of flipkart that they recject the exchange product without and further enquire. I need a action to be taken against this types of company / firm. 1st they offer a heavy discount and when the time to deliver they shown terms and condition. This should be close by showing unauthentic terms and conditions. An enquire should be done here.
                            Earlier told me that wishmaster could not able to reach at me, now saying exchange product could not meet as per guideline. I confirm that exchange offer meet as per guide line written. Wishmaster again manipulating the same. Earlier told not able to reach at customer now saying not meet exchange product guideline. He want bribe from us as we could not provide them he is manipulating and making story. i have a copy of as Flipkart cancel order as saying customer not reachable (attaching the same) as they updated at the time of cancel my order. I want this manipulating should not be allowed.

                            I don't require my refund. I need my product at same price as i had paid. i.e 11501.

                            product undeliver and misleading by delivery boy - Comment #3562076 - Image #0
                            as showing i have order LG 8.5KG semi automatic maching where as my order no was OD[protected] not redmi note 7s. my register mobile no [protected].

                            product undeliver and misleading by delivery boy - Comment #3562109 - Image #0
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                              S
                              shrenikbadjate
                              from Morjim, Goa
                              Oct 14, 2019
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                              Address: Jalna, Maharashtra, 431203
                              Website: Flipkart

                              My account is been inactive since 10-12 months and there is no response from the company and when i try to login the day contact customer support for login and when i contact them they don't give a about for my account why is this so i need my account to be resolved my mobile number linked to the account is [protected] so i hope my this little issue will be resolved in time as it's already too late
                              Flipkart customer support has been notified about the posted complaint.
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                                S
                                shrenikbadjate
                                from Morjim, Goa
                                Oct 14, 2019
                                Resolved
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                                Resolved

                                Address: 413006

                                I got a laptop whose bezels were unattached with the screen and the battery is also defective because the battery backup is 6 hours and mine is hardly running still without any operating for only 1 n half hour so when I request a return the Flipkart blocked me out and now they aren't even helping this is an issue of 38612 rupees I ordered this on 12 th of October and got this on 14 October
                                +1 photos
                                Nov 17, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 16, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Dec 26, 2019
                                Flipkart Customer Care's response
                                Hi,

                                We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                                Thanks,
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                                  T
                                  tajindia65
                                  from Pune, Maharashtra
                                  Oct 14, 2019
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                                  Sir,
                                  I ordered for Vacuum Cleaner (Order ID - OD[protected]. Delivery was made today but there is no Vacuum Cleaner in the packet. A belt like abdomen belt is there and nothing else. I am feeling cheated. please help me.
                                  Dr M. Aslam Siddiqui
                                  Mob. [protected]
                                  +2 photos
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                                    V
                                    Venkatesh Dandu
                                    from Guntur, Andhra Pradesh
                                    Oct 14, 2019
                                    Resolved
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                                    Resolved

                                    I have ordered one led tv. My order Id:OD[protected]. I have asked status of my order by providing ordered id, registered mobile no and shipping address Mobile no. Except email Id. But he(Mahesh) is not saying status of my order and asking email Id is also mandatory. I said him, transfer my call to higher authorities I will discuss with them regarding my order. But he is not transfer my to higher authorities and disconnected my call while I'm taking. Is this correct while talking is also can you disconnect call. I need a clarification, what are you(telecaller and Flipkart) thinking about customer. Are the customers are waste fellows. Or else you have to say about it
                                    Nov 25, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 16, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Dec 26, 2019
                                    Flipkart Customer Care's response
                                    Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered on 18 Oct 19. Hence, closing the complaint from our end.
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                                      A
                                      Akashchand
                                      from Darjiling, West Bengal
                                      Oct 14, 2019
                                      Resolved
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                                      Resolved

                                      Address: Dangalikalitala, Bolpur, Birbhum, West Bengal, Birbhum, West Bengal, 731204

                                      I have cancelled one item (Order ID- OD[protected]. I was told to get my refund (Refund ID[protected] by 11th October, 2019. But still the money has not been credited to my account. I have lodged an issue yesterday but still didn't get any response from your customer care services. Kindly resolve the issue and credit my money asap.
                                      +1 photos
                                      Nov 19, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 17, 2019
                                      Flipkart Customer Care's response
                                      Hi, ​​​​​​​​​​​​​​​​​​​
                                      We are sorry to let you know that your order for Sony Bravia R202F 80cm (32 inch) HD Ready LED TV has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 01 Oct 19 and it should have been reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                                      Verified Support
                                      Dec 27, 2019
                                      Flipkart Customer Care's response
                                      Hi,

                                      Order Id: OD[protected].

                                      You will be happy to know that the refund amount has been transferred on 01 October and should have been credited to your account by now as per the standard banking procedures.

                                      IMPS/NEFT/Credit card/Net banking

                                      Refund Amount : 15299.0

                                      Note: If you do not see the refund in your account by this time, you may contact the bank's customer care using the number mentioned on the back of your card. If they are unable to help, you may raise a dispute with the bank's grievance cell. In case this payment was made using a credit card, please check the previous statement/unbilled transaction before reaching out to the bank.
                                      I have cancelled one item ( Order ID- OD[protected]. I was told to get my refund ( Refund ID -[protected] ) . But still the money has not been credited to my account.Kindly resolve the issue and credit my money asap.
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                                        M
                                        Mahi3383
                                        from Morena, Madhya Pradesh
                                        Oct 14, 2019
                                        Resolved
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                                        Resolved

                                        Address: Jabalpur, Madhya Pradesh, 482002

                                        I bought Mi LED Smart TV 4A PRP (32) on september 29 in flipkart. That delivered on october 4. After than i received the call from installation team (Prakash Patel), but i told him that time i'm not interested regarding installation because of that the i am leaving to out of station so i told him please come after 10th of oct.

                                        After that he told me give me 5-10 min only i have check for installation process at your home, he came home and open the TV box, after again i told him (Prakash patel) i haven't time so please come after 10th oct, then he told me Ok sir i will do. without any cost.

                                        Today i called him and he came for the installation process at the time he said me that you will have to pay fee for installation.

                                        This is a very unprofessional behaviour, and i'm very disappointed for buying this TV. Please give a response.

                                        Flipkart Order No. - OD[protected]
                                        Nov 22, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 16, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Dec 26, 2019
                                        Flipkart Customer Care's response
                                        Customer raised a complaint stating that the installation and demo is not completed. We have interacted with the customer and ensured that the installation and demo is completed. Hence, closing the complaint form our end.
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