Flipkart Complaints & Reviews

I am unable to access my account becaude flipkart blocked my account. I have complain against that customercare give only date to date. But after a long period it did not unblocked.
They give the reason to block acciunt that i purchase sthe product and resell to other person. And this is only about a 32 gb pendrive. But actually when i was purchased the product flipkart send the message that vendor have no stock to send the product and we will refund the amount. But after 2 days amy account is blocked and when i asked they told that you are purchasing the product and resell to other. Means i am victim or cheap customer to do like that.
If my issue will not fix within 3-4 days and flipkart will not send the mail as respectedfully i will complain in cunsumer form against flipkat.

I have ordered a tv from flipkart on exchange on my old tv. I have paid online amount of rs 17099 for this offer. They have not delivered tv and updated status of my order as delivered and installed. On speaking with customer care they accepted it was seller mistake and he was ready to refund my amount. On asking my a/c details i have sent my account details to flipkart team, but its been more than 20 days till now they have not refunded the amount and purposely delaying it. I have all the evidence of online payment to flipkart, pls help me.

Product is been return to concern person on 13. Oct.2019, still now my payable amount rs.874 is not return to my payable account. I called several times to their customer care person but they are not providing me a proper solution, they simply compromising me as that you will be refunded within 19th of this month, but when i called them on 19th oct they are saying me to wait till 23 oct. So kindly take some action regarding this and do the needful.

I played game 'crazy cannon' on 15th september 2019 on flipkart games zone and won a faberhood chimney. Upon asking for the prize, i was told that the winnings will be available on 15th october 2019 but it was not available on that date. I raised a complaint with flipkart customer care regarding the same and they blocked my account from the games and refused to honour my prize.

My order is puma shoes order id - od[protected] i order before 10day they are delivere product date 17oct but not send on time flipkart given second date but i am not on places i request to change my address or make farst delivery with contact number but customer care is not given any responsible, i am not reching on places when have order is come

This company had showed me a fake offer of mi note 7pro RS 1899 and i had paid it from my paytm account and till now i am not having any query for my order so please look forward for my query as soon as possible.
i want my money to be refunded to me other wise i will case against his flipkart company.
I had paid money from paytm money .

Pls note i have purchased mobile phone from flipkart 30sep 2019 and same day i have placed the replacement request to flipkart because the device which i received its have some technical issue but alomost over a month gone i my mobile phone is not replaced yet. Hundred time i call flipkart but nothing happen. I feeling helpless now.
Pls help me on this. They also not give my money back on this ordered.

Complaint against replacement of tv and installation

I have purchased 32 lg lm375g led tv from flipkart on 29th september 2019. After installation the very next day we observed problem with the display, we reported it to the flipkart they replaced the product. After that even after continuous request no one has come to our home for the installation of tv, from past eight days the tv is lying at my home. Even after continuous follow up and assurance provided by flipkart regarding installation will be done no one came.

Very bad experinece flipkart.. This is harrasment to the customer who buys product from flipkart

Manish mehta

I ordered mi redmi 7s on 4th oct 2019, and in app delivery date was 10th oct. Till today i. E 19th it is not delivered to me. Also flipkart customer care executive not giving proper response on mail or on call or in app also.

In app status of parcel is not moving from 7th of oct. Also flipkart executive are not updating exact delivery date

Order id — od[protected]

Order number - od[protected]Biba women kurta and pant set) was delivered on 10th october 2019 but the status in the app is still not updated. So unable to return the item. I have already raised an issue on 11th october 2019 but its still unresolved. Please action upon this so that i can return the item and get my money back as its more than 9 days and not resolved yet. I have escalated this to [protected]@flipkart.com as well but no actions taken.

I had ordered a vega helmet from the flipkart sale two weeks ago the product was supposed to be delivered this monday. It’s saturday almost a week. I did get a message of the product out for delivery. And then another message about the action required delivery failed though i dint get any call from the agent or any number to call tried flipkart customer care a couple of times couldn’t connect. Am i even going to get my product??

I order a product of wrangler blue shirt from flipkart on 11th october and within 3 -4 days it was delivered to me but in the app it is not showing delivered and i want to return the product and i talked to flipkart executive.. He said me to wait for 72 hrs my problem will be resolved but it's the 4th day my problem has not solved i want my return pick up within 24 hrs and my refund as well

My order no (Od[protected] is placed 4 october2019 and delivered to 7th october 2019. When the mobile comes i will open the product there is no charger inside. I was complain flipkart then they gives 400 voucher on flipkart wallet. After 2 day the mobile is heating or charging problem then i was complain flipkart they arrange technmobile and check my mobile but they not solve my problem. And technician say you will replace this mobile. I was replacement the mobile but 16 october 2019 delivery man comes and say i was not take the mobile returns because you have not charger. Then i will complain flipkart they say your problem solved or replacement was complete before 19 october 2019. But i got a message that your replacement is cancel. Only make fool to me by flipkart.
I hope you understand my problem please solve my problem fast.

My multiple id's have been banned from flipkart game zone just because i try to use multiple id's on one device or used them over same internet connection, i don't know. Flipkart allows this for shopping but not game zone and i believe this is the thing that can happen with many.

I have tried to contact them but repeatedly i get this response:

[we'd like to let you know that we've got a confirmation from seller that as per the terms and conditions of the contest your account is not eligible for the game zone.
The terms and conditions also says if you try to play using multiple accounts in same device or same account in multiple devices, seller and flipkart has all the rights to disqualify account from the benefits of this contest at any time without any prior written notice.
Once the option will be enabled you will be notified by the relevant team.]

I don't see anything in terms and conditions about this (See attached file). What if someone buy's new phone and log in with their previous id? According to flipkart this is going to be violation of t&c.

I'am suggesting these thing should be mentioned clearly in t&c or at least a notification on first time when opening game zone. So that we should be aware of this.

Its about to be a month and ban is still not removed also i have won some supercoins which i didn't recieved yet.

So kindly please remove the ban from all my id's.

Here are the reference id's from mail regarding the same:
Reference id: in[protected]
Incident: in[protected]

I ordered a smart band in flipkart during the sale and they didn't shipped the item for the past 20 days and now the price of the item increased, when i asked flipkart they said the price increased so cancel and place the order again. If they are not going to provide the band then they shouldn't keep the product for sale and cheat the customers like this.

During BIG Billion day sale I ordered a hp laptop with an exchange of my personal hp laptop. my laptop was working fine and while placing order it showed exchange discount of Rs-10200/-. however at the time of delivery the delivery guy said my laptop has some scratches and selected body damage. the exchange price reduced by Rs.6560/-. so he asked me to pay this amount to get delivery. I don't understand for such a minor scratch I have to pay 6560 Rs. is flipkart expecting brand new laptop in replacement.
however I contacted support team on 14th oct. the support guy after explaining the entire story said that the refund of Rs. 6560/- is accepted by seller and it will be added in my giftcard account within 48hrs and gave me reference number IN[protected].
I have attached the chat script below.
after not receiving the giftcard I contacted the support team again after two days. the support guy Anurag rejected my request and said this incident id is wrong, and I will not get any refund. since then I am doing regular followup.

this is pure cheating...
got Rs- 3500/- for working laptop my mobile exchange will give me more than that. offline store were giving Rs. 9000/- for my old laptop.

please look into this.

Also warranty of the hp laptop which I have received shows extended warranty and not manufactures warranty.

deeply disappointed with flipkart. buying such a costly item from flipkart is risky. people can get fooled

I have made payment to flipkart by using paytm UPI and it was successful from my end but flipkart denying that they havent recieved any payment and they even not providing me proper information neither they are responding me on email. I ahve called them alot of times but they are telling me every time that email us and i have emailed them alot of times but they are not replying. Kindly help me out with this issue

Flipkart is having worst Service, service provider and customer support team ever i have seen.

I had ordered Vu Premium Andriod 108 cm (43 inch) Ultra HD(4K) LED Smart Andriod TV product and there was delay in delivering the product and when i saw the status it was showing Delivery shipped since 2nd October.Then i raised a complaint with customer support team, they asked me to wait for 24-48 hrs and will do the needful, but i didn't get any resolution from support team. I raised many complaint on that same issue then i got call from flipkart backend team and they asked me to cancle the order. Even though i am a Flipkart Plus member, but still coming across this issue again and again. This is 7th time happened with me.

Even i asked backend team to connect me with there senior team or escalation team, but from the senior team also denied to help me with that. This is how customer support team and the logistic team are behaving and acting with customers. I asked them to forward my concern to the higher level but they completely denied to help me on those issue.

Could anyone please let me know how can i forward my concern to the higher level of flipkart and let their higher level team knows how these Frontend, Backend and logistics teams and acting on customers issue.

Sir I just order MB mass gainer XXL of 2 pack I have ordered my product in 4th of Oct 2019 but the product is delivered in 14th of October but till 18th the product can't reach to me. I have complained to my ordered but every time he says sorry i was working for it plz do something fast plz..

I have purched a product from flipkart on 2 oct 209 and made full payment. Promise date for delivery is 15 oct 2019. Today is 18 oct and still not getting my product.I had made a complaint and every time he give a new date.This is the wosrt service provided by flipkart