Flipkart Complaints & Reviews

I bought a mobile device via online marketplace and just after the replacement period over. The sim card is not detecting in my phone. The sim card option is showing but there is no network. But wifi is woking properly now it feels like it is a not a mobile phone with sim and calling and 4g function but. Tablet with only wi-fi option. So i request you to please replace this old device which is asus 6z black, 64gb with new one. I can't handle this frustration with just a few days old device. Now i want you to replay as soon as possible.

Hi team.
Good afternoon.
I don't know whether i would be helped or not, just trying my luck out.
Ordered one phone from flipkart on 2nd oct having delivery date 13th. But i have not received my product not any update for the same. Everytime i say anything in social media they say we are sorry we are working, but it's too late. I want to cancel even, but don't know how to help myself as i booked on emi optn and one installment has alrdy been deducted. Could you please help me. Please please.

I have ordered vivo z1x on flipkart on 12 oct 2019 and it was delivered on 16 oct 2019.
As i turn on the phone and start using the phone battery drains very fast with normal use.
I have a complaint with customer care and they send a technician visit 18 oct 2019.
Technician checked the phone and done a hard-reset phone and inform to monitor the phone for 24 hours.
Actually, after reset phone, battery drains even faster so trying from 19 oct to reach customer support for help, but no success.

I am requesting a call back from manager/supervisor, but no success

Hi,

I am waiting for my payment from almost 3 months. Contacted flipkart seller support team they said their flipkart affiliate department does not exist. So i mailed mr shreyansh modi - head of affiliate marketing & alliances and then i got the reply that this month you will surely get your payment by the end of this month. Currently your account is pending for review from our finance department. Earlier my account was verified but i did not receive any payment so i updated my bank account details since then its showing "the documents submitted are under process. It will take 10-12 days for verification to be completed." please help

My details -
Registered email id: [protected]@gmail.com
Tracking id: iampreet0

Thanks
Manpreet

I have ordered "momin libas ak26117xl-01 kashibo self design abaya" 5 months back and when i received the product i wasn't satisfied with it and had applied for the return and returned the product to the office. But on the return option i have not provided bank account details and so the refund request has been cancelled. But the product has been returned and the flipkart local office has taken the product somewhere else. Now i am left with neither no money nor the product. Please provide me with my money as soon as possible or i have to meet with consumer redressal.

I have bought a laptop from flipkart during big billion days, the product
Was asus rog gaming laptop i paid full money 73999 rupees. However i
Received a product but its left sound speaker was not working. The moment i saw it was not working
Filed a replace request it was on october 5th oct. I got message technician will
Visit to your home on 12 thoctober th. He  visit on 10th oct. I waited till 12th
October still issue isn't resolved on the october 20. I called customer
Care so many time they told me they are working on it
A replacement for that. I said that okay.
They hv said we will update request for replacement this happened on
October 15.
Then they told within 2 days we will resolve your issue.
October 20 came still not solved.
Simply they are telling tomorrow we will solve this issue every time when i
Call the customer support they will tell the same answer
Why this is happening with people, we trusted flipkart and we took a
A product such a heavy amount product from online without a second thought,
In return what we got from flipkart damaged product and they are not giving
Proper service for their customers.

Please do the needfull

Order id : od[protected]
Account name : shaikh tabish
Mobile number : [protected]

Dear sir/madam,

I did prepaid order of oppo k1 mobile through flipkart on 30/09/2019.
Order id is od[protected].
Till now i didnot get the product.
Actual date of delivery is on 04/10/2019.
Complained to customercare on 7th, 10th, 11th, 13, 17, and 19th but no use.
Every time they are extending the time but not taking any serious action.

I have bought a product from flipkart during big billion days, the product
Was asus rog gaming laptop i paid full money * rupees. However i
Received a product but it was damaged. The moment i saw it was damaged i
Filed a refund request it was on october *. I got message technician will
Visit to your home on october th. He visit. I waited till *
October still issue isn't resolved on the october *. I called customer
Care they told me a refund is not available now you have to take
A replacement for that. I said that okay.
They only cancelled my refund request and said to me, your request
Cancelled and we will update request for replacement this happened on
October *.
Then they told within * days we will resolve your issue.
October * came still not solved.
Simply they are telling tomorrow we will solve this issue every time when i
Call the customer support they will tell the same answer
Why this is happening with people, we trusted flipkart and we took a
A product such a heavy amount product from online without a second thought,
In return what we got from flipkart damaged product and they are not giving
Proper service for their customers.
And finally, they have sent me a mail we won't give refund as well as replacement
Please do the needfull

Order id : od[protected]
Account name : shaikh tabish
Mobile number : [protected]

I totally disappointed from flipkart and this was my last shopping from flipkart. Issue is that i place an order of home sizzler 7ft curtain {2curtains in each packet} and thats quantity was 7 ie.14 curtains. But your oblivious seller sends me one packet of {2 curtains}. And gives description of 7 packet with price of ₹2, 443. At last if you really care you customer kindly solve this issue as soon as possible.

मेरा नया फ़ोन है जो की ओप्पो रेनो 10 x zoom 6 gb ram 128 है जिस दिन डिलीवर हुआ है उस दिन से उसमे कैमरे में से bouncing तरह की आवाज़ आ रही है जब कैमरा अंदर चला जाता है तब jeeves कंपनी से जो तकनीशियन है वो २ बार आकर विडियो बना कर चले गए है 2nd विडियो मैं विडियो में पोब्लेम भी मेंशन की है पर फिर भी flipkart पर issue resolve post कर दिया जाता है और मेरी replacemant को रिजेक्ट कर मुझे परेशान किया जा रहा है क्रपा करेक मेरी इस कंप्लेंट को जल्द से जल्द सोल्वे करा दीजिये मेरा फ़ोन 12 oct 2019 को आय और मेंने 13oct2019 कंप्लेंट की थी पर अब तक कोई सलूशन नही मिल सका है यह विडियो technician द्वारा ही बनाया गया है जिसमें उन्होने प्रॉब्लम मेंशन की है

I ordered phillips powerbank on flipkart - order od[protected]

After using several months its otg cable which came with the product is not working. I tried contacting phillips by registering the product on their website and to claim warranty i even send the email via their platform to generate the support ticket (#222696), and tried 10 times on their given number[protected], but they never responded.
I sent email again, but no response. I called on general customer care but no help i got.
I even gave them proof of purchase in the send email ticket.
I have contacted flipkart about this issue, but still no action.
My warranty period is. Still not expired. I want either my device to be repaired or i want refund on my flipkart wallet.

Hello sir
I have ordered lenovo laptop from flipkart prize 18450 and received it order i'd od[protected] but this laptop is not working properly, i have made complaint regarding this to flipkart customer care and through emails also. My laptop is under replacement policy still they are not replacing it. It's a fraud by flipkart. It's my right and it's under the replacement policy of flipkart but still they are not replacing it.

Rutvik jain
[protected]

Dear sir,

Order id - od[protected]
Ordered 2nd oct 19
Cancelled 20 oct 19 by flipkart

I want to justice from flipkart on above ordered and committed delivery date 9 oct 2019.

Following points already discussed with customer care.

1. I am not received any call, sms and email regarding delivery product at 5 oct 29 : what is the action taken by flipkart.

2. 9 oct 19 many call to customer care regarding delivery and flipkart give the commitment product delivered end of the day. : but not received.

3. 9 oct 19 same day i am informed the customer care next 4-5 days not available in pune due to job site visit in haridwar. : what is the action taken by flipkart.

4. 1st time 11 oct 19 received call from courier agent that time i request him please deliver product at 14 oct 19 and he agreed. Same day i was called to customer care and same discussion pass on. : what is the action taken by flipkart (Not received product).

5. 14 oct contact with customer care regarding delivery and i am not available in pune next 15 and 16 oct : what is the action taken by flipkart.

6. 16 oct 2nd time received called courier agent and same time i request him for deliver product on 17 oct.

7. 17 oct many times call to customer care regarding delivery also same day discussed with senior manager and he was give the commitment product be delivered.
On 17 oct : what is the action taken by flipkart.

8. 18 oct also speak with customer care senior manager regarding delivery : what is the action taken by flipkart.

9. Without any intimation how can cancelled my order.

Customer expectations from flipkart p. :

1. Delivere product : because customer spend money, time.
2. Not a cancellation
3. Penalty : same ordered free of cost

I want any one above option out of 3.

Thanks and regards,
Sandip

I am using for flipkart from many years but now a day's when i know about the quiz time i am starting playing the quiz with my account related to mobile number [protected] after playing many times i am able to win quiz some time when i won just ear phone and power bank and super coin after that flipkart blocked my game zone while there is no my mistake and i am not involve in any unfair activity so please consider my problem and take necessary action for this wrong doing by flipkart and open my game zone as soon as possible i am also a regular customer of flipkart but they are now doing unfair with me...

Refund is not cradited in my account but flipkart says refund is computer they liesabout refund because when i booked the product and payment reference no. Of my payment and they give me a reference number both are same. I book that product on 13sept 2019 and canceled it on 13 sept 2019 and payment through internet banking refund aspected time 24 sept 2019 but my account is freeze on 16sept 2019 and i was open a new account but refeund is not credited in my account. Internet banking id is same on both account call meny times on flipkart.

I have ordered Mandir size 51, 51, 97 cm but Flipkart provided me wrong & smaller size.
I have complained the Flipkart, but no action is taken till date.
I am attaching the supporting documents ordered and complaints.
I want the ordered size as mentioned and screenshot of the order is attached.

I have purchased a bed from flipkart with order number od[protected]. The installation is not being provided, i attempted several calls to service provider jeeves and tried contacting flipkart through call and tweets but there isn't any response. The service provider has changed the installation date and time without any discussion with me for time where i am not available in the city and they are forcing me to contact the technician who is unresponsive. Flipkart is denying the services that they have deliverr

This is regarding my complaint against flipkart which delivered a defective tv to me on 5sep 2019. Since then i've been trying to get in touch with flipkart but they are not responding. An engineer from jeeves (Yogesh patel [protected]) confirmed to it's team that tv set is defective since supplied but nobody from flipkart came back to take away tv from my residence. It's almost more than one and half month lapsed and i am not getting my money back. Please take necessary action. I have all phone call recordings of customer care requesting them for refund. My email id is [protected]@gmail.com.

Hi,

I have a concern on one of the products which i have purchased from flipkart on oct 4th 2019. Below are the product details :

Order id : od[protected]​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
Product name : dell 22 inch full hd ips panel monitor (E2219hn)

Ordered date : 4th oct 2019

Order delivered : 11th oct 2019

Replacement order : 12th oct. 2019

Replaced order : 17th oct 2019.

The product had a clear specification that it has in built speakers

My actions : on 4th oct 2019 i called to flipkart customer service and spoke to “ rashmi sony” agent and took a confirmation on the product details and she confirmed me that whatever is visible and mentioned in the product specification the same would be delivered. However, on 11th of october when i checked the product it did not have the in built speakers and hence i raised a concern with the customer support team. They offered to help me out and asked for a replacement of the product and the issue will be definitely resolved. Now, on 15th the wishmaster came to collect the old product and collect the new product but due to product not just packed he did not collect the product and also took away the new replaced product. I again complained with the customer team on 15th and they said on 16th oct the product will be delivered. However, on 16th the product did not get delivered but it was delivered on the next day which was 17th oct.

Now, the replaced product also has same issues and does not have the right specification as described while buying the product and does not have speakers in built.
What i need : i just simply need my product for which i have already paid and just deliver me the product which was on display in flipkart with the specifications.

What i do not need : i do not need a refund and i am wanting the product. I have been waiting for almost 20 days now to get the right product and was supposed to gift to a near ones and the wait is not ending. Hence, i need the product and worth the wait.

Attached is the screenshot of the product specification when i brought the product and all mail of my rigorous follow up as a tiring customer.

Please resolve the issue for me and deliver the right product. Call me @ [protected] for any queries.

Thanks,

Vijay sharma

To
The manager
Flipkart
Mumbai

{subject : order id od[protected] which has been cancelled automatically by your delivery executive)

Sir,

I am writing to bring to your attention a serious issue. I ordered a redmi 6 pro (Gold, 32 gb) order id od[protected] which has been cancelled automatically by your delivery executive.


I am a regular customer at your flipcart, and i have never had any problems in the past. I would like to know how this wrong thing happened with me.

I need a necessary action regarding this viral issue or i will go to consumer forum.

I hope to hear back from you about this incident. I can be reached by phone at [protected] at any time or by email at [protected]@gmail.com.

Sincerely,

H. R (Abhishek)