Flipkart Complaints & Reviews

My product - "asus rog phone 2" had reached to nearest hub on 14/10/2019. Again i got a message stating the product has misrouted and will take 3 more days to deliver. Every flipkart order gets misrouted for me everytime.
When i call customer care people, they say they will raise the complaint but it takes life time for the issue to get resolved. Being a flipkart plus member i don't see any benifits. They take customers for granted. My product status is not updated since 15/10/2019 morning. They don't even provide me the hub details for me to go by myself and get the product.

Here are my details:
Order id: od[protected]
Ekart logistics: fmpp[protected]

Since monday morning i am requesting them to deliver my order soon as it is very urgent for me. But no one took it seriously.

Flipkart deducted my balance from my bank account during order a shoe but the product not confirmed by the bank but my balance deducted also please do something i made my payment with transaction from phonepe option there was two option after click bhim upi or phonepe. During enter my vpa and then i verified my vpa and payment page showing you have 300 second to pay this product when the 300 second expired then i made my payment and then my product was not successful but balance deducted.

Order id: od[protected]
Delivery address
Sagar kale
Amrut software, acharya house, 4th floor, plot no.24 sr. No.19/12/1, acharya house, bavdhan, pune, maharashtra 411021 bavdhan, lmd garden pune - 411021, maharashtra
Phone number[protected]

I have bought google pixel on 30th september 2019 and paid money in advance.
Delivery date committed was 2nd october.
Today is 16th october and not received the product.

I have raised multiple requests with atlassian but not got any proper response.

Now they are asking me to cancel and reorder the product.

Why should i face the problem if flipkart is not able to deliver it. Why did flipkart accept the order in first place. I have paid 44000 and flipkart is using that money for 16 days and now asking me to cancel the product.
Pathetic service that i have faced. Amazon is far better than flipkart and i regret i ordered the phone from flipkart.

I want my product else i am going to log complaint in consumer forum plus on google forum.

There is an order which is not delivered to till date and without my permission and call the executive cancel the order and i call the executive and he says i cancel the order without your permission and behaving like that he the owner of flipkart and i want urgent action on this my order no is[protected] and the executive no is [protected].
I want urgent action

Regards
Vikas kumar
[protected]

Dear team,
I ordered thomson ud9 102cm (40 inch) ultra hd (4k) led smart tv (40th1000) for my mom. From flipkart and it got delivered on 6th oct but due to durga pujo my mom was out and couldn't take the installation so on 9th oct when i was home i had to check if in the box there is tv or no so i opened the box plz note not full only the above cello tape and touched the tv but to my surprise i felt a scratch on the screen so i claimed for replacement. Now after 6 days of continuously contacting them and asking for a replacement my mom receives a call from the technician asking have you opened the tv and my mom said yes only the above tape we didn't remove the tv but the felt the scratch now the technician without visiting already made up his mind and he was quite rude and indecent in talking to my mom as if we have broken our tv just for refund or what. So next time i spoke to him and asked him to come and check at least then he arrives and checks while opening there were some screws also missing and then when he installed the tv and switched on that time we realized that the screen was damaged and it was broken from 1 side. I spoke to the customer care on the same but they refused to help me on this and said that you shouldn't have opened but as a customer who is paying 16649 for a tv has a right to see that is it really a tv which is delivered but the flipkart refused to replace or refund. We are middle lower class my mom does not work anymore due to health issues its me who takes care of her. It was a diwali gift to her from me for which i had to cut down my monthly expense for 5-6 months then only i was able to gift her this. I am very disappointed with the service of flipkart on the same. They are bullying people in the name of sale and offers. Kindly help me on this as this spoiled for our whole family.

Mom as if we have broken our tv just for refund or what. So next time i spoke to him and asked him to come and check atleast then he arrives and checks while opening there were some screws also missing and then when he installed the tvand switched on that time we realized that the screen was damaged and it was broken from 1side. I spoke to the custome care on the same but they refused to help me on this and said that you shouldn't have opened but as a customer who is paying 16649 for a tv has a right to see that is it really a tv which is delivered but the flipkart refused to replace or refund. We are middle lower class my mom does not work anymore due to health issue its me who takes care of her. It was a diwali gift to her from me for which i had to cut down my monthly income foe 5-6 onths then i was able to gift her this. I am very dissappointed with the service of flipkart on the same. They are bullying people in the name of sale and offers. Kindly help me on this as this spoiled for our whole family.

Today the delivery person (Awb[protected] came at 12.15 when i was out for the office. It was a cod order so i requested the person to deliver the product tomorrow. He rudely replied that it was not possible.
My entire family is purchasing products from flipcart. This kind of behaviour is not at all expected.
Kindly reschedule my delivery.
Saumen bhadra
[protected]

Hello sir we ordered a product from flipkkart they couldn't deliverd it.
When we complain their costumer care they misbehave with me and say they not delivered my product.
I am ordered that product on big billion day but today price will high & they say me to place a new order with a new price.
Then i request you please action on it and delivered my product on offer price.
My flipkart order id is od[protected].

I am not able to play game in flipkart game zone. Whenever i try to play game in flipkart game zone it starts to show a error message that 'we encourage fair play in line with our terms and conditions'. I started to get this error message from today evening, i. E: oct 16, 2019.
Please note i have only one account associated with flipkart so please make a note that i haven't tried to log in with two different id in the device.
Moreover since last month i have won some of the prizes by playing these games which i was able to see in the leader board before this incident. And now it just got vanished!!
Tried to call flipkart support had a word with them.. But during the conversation, i did realise that i was speaking to some robot who was just repeatedly told the same things without even understanding my problem. And as usual i didn't get any resolution from them.
Now i am wondering is this some kind of scam by flipkart and this is happening because i have won some prizes at rs 1 which i am suppose to claim started from 19th of this month!!!
I have screenshot of each and every prize that i have won during the game play, so don't try to tell me nonsense things and trick me. As a proof i am attaching some pics.
You guys won't allow me to play any more games!!! Fine let it be like this way. But i want all the items which i have won during the game play by spending my precious time.

Hi,

I had ordered “u s s 2020 pcb combo [errorless books combo-set) neet” on 29th june 2019 and the same was delivered on 3rd july 2019. Order id is “od[protected]” and the invoice no. Is ”fa a 2fi[protected]” this was sold by amar pusthak bhandar 2, talwandi, d a v road, kota – 324005. We had checked the front page upon delivery for the volume 1 & volume 2 of books delivered and it was fine. But now we notice that the “errorless physics voulme 2” book has contents of volume 1 inside though the front page indicate volume 2 the content printed in the book is of volume 1. I have attached the images of the incorrect book for your reference. I have also attached the bill. Please let me know how can i return the incorrect one and get the correct version of errorless physics volume 2.

Thanks,
Sunitha

I am not able to play the games under the gamezone tab. The app keeps showing an error message which reads "we encourage fair play in line with our terms and conditions".

I have been quite a loyal follower of flipkart seeing this is heartening. The games that are on offer seem to be rigged as well (Repetitive nature of winners and inhuman scores), which are on the contrary to the error message displayed.

I hope you can resolve the issue as soon as possible.

My product was supposed to be delivered on 9th october and till now it is not delivered. On contacting customer support they just raise 1 complaint and no resolution provided. On monday it was out for delivery but to different address not sure how they work. I had six orders 5 of them delivered to correct address and 1 sent to incorrect address. On contacting customer support he says due to some problems it was not delivered but i believe it was a mistake not a problem. If there would have problem order would not have been sent out to deliver. The customer support agent was very rude and was repeating himself again and again. Asking for escalation it takes 30 minutes for a senior executive to available. Very pathetic service from

It's been more than 16 days now till i've not received my refund back into my bank account. But my phonepe history says amount is credited to bank. When i contact bank they said to ask flipkart to send the refund to some other bank. When i talk with flipkart they said the money is sent to phonepe ask them to send the amount to another account. When i talk with phonepe they said to contact bank... They are cycling me. Please resolve the issue as soon as possible
Order id: od[protected]

My order is delayed by 15 days, they are not giving me any updates, neither calling, neither providing any help. It's mental tourture, they are fooling me, i want to file complaint and want to have compensation for mental tourture, there are not any updates and i am tired of waiting and misleading me. It's worst app ans services. File a case please

I have paid and ordered a cell on 1st oct from flipkart. I was told it will be delivered by 10th. It's 16th and they still haven't given any product. Whenever i call customer care i do not get any proper response. I am fed up and disgusted by this behavior and unprofessional attitude. I have all the screenshots and other things. And i am going to put it viral and let people know that flipkart is a scam.

Placed an order for seiko watch model # ssc560p9, priced at rs 22500 order # od[protected] on 4th oct 2019 and paid the amount upfront.

On 15th oct what i get is a lee cooper watch worth rs 7000. Called up customer care n the response i get is will get u refund.

Really is this how you treat customer's complaint, did i shop to get a refund or the product.

I really need the product that i ordered or will have to file an official complaint against flipkart for fraud.

I understand mistakes do happen but rather then correcting the mistake you offer refund.

I m really looking for a solution n solution to me is to get the product which is placed.

Have attached the pics of the product that i received.

The above order (Od[protected] was placed on 3rd oct, and due date was given for 16th oct. However, it looks like the product is not moved from centralhub_bhw1, since oct 11th, friday. I am really not sure and lost the hope that this will be delivered today. I tried to look for an option to cancel it, unfortunately, the product could not be cancelled.
Tried calling the customer care too, even, they are unable to cancel it.

I have already paid complete money to you, for which, i have paid the 1st emi to the bank too, for the product which is not delivered.

Help me with cancelling the order and refund please!! I ll try to find a diff option. Pathetic service and updates!!

As you all know there are games in flipkart in which we will win gifts if we come under a certain rank. I have been playing the game snake smash alot. I have won like numerous times. I won a headset, 3 cash vouchers, many super coins. I didnot receive anything so i contacted the customer care they told me to wait till 5 th october and you will receive your reward then.. But didnot get anything.. Contacted them again still they said to wait till 15th october.. Today i asked them again and the reply which i got was the rewards will be given within 30 days. I got no trust in them. They says about a "my rewards" section in "my account"in which the rewards will be shown. But there is no option like that on flipkart. Flipkart is trying to cheat lacks of people by giving them no rewards please provide a solution someone..

I am purchase a phone from flipkart at 4th oct of rs 14999
I used one of my phonepe coupons of rs 1000 which is credited in flipkart account and i am liable to pay for 13999 which i pay online and my oder confirmed and delivery date show me 11th oct
At 11th oct suddenly delivery date change and new date is 16th but on 15th delivery date again change and shows 18th oct
Now i call to customer care and ask why this will happening
Please cancel my order and refund my amount and i also asked about what happen of my coupon which i used at time of purchase he said you get your offer again and said you got your amount after saler got the product
He said you get your amount by 24th oct
I said ok
But after cancelling the product i got my amount 13999 in my account suddenly.
But my 1000 coupon of phonepe or anykind of flipkart amount is not credited in my account.

So now i call again to customer care and another person said this is not possible you cant get back your 1000 coupon or anykind of amount by flipkart.

This all case is actually a big bluff by flipkart.
He not even place my order to any saler and after cancellation he credit my amount 13999 to me and flipkart got 1000 rs by phonepe which is now no one take from them.

I ordered a product from flipkart using flipkart pay later and after few days i paid the bill.. But for some resons i have to cancel my order. They said refund will be provided to your pay later account or payment method used to pay the bill but till now i have not received any refund. I contacted them many times but they say refund has been sent but i have not received any refund.
Order id od[protected]