Flipkart Complaints & Reviews

I'm porselvam, i was placed an ordered realme 5 pro sparkling blue 64 gb on 4th october 2019 and i received a wrong product on 9th october 2019. I received realme 5

I have raised a request for replacement to actual order which i had placed on 9th they told me to wait 12th october, on 12th october i didn't get any response from flipkart again i called customer service and they said wait for 24 hours, on 13 the october they cancelled my request, again i raised request that also they cancelled on 17th october 2019. The request now also still pending only. They extending the date and time only. The return approval is remaining pending.
In bill they mention realme 5 pro with imei number, the imei number matching with realme 5 mobile.

I kindly requesting do the needful and replacement of my actual order.

Thank you...

The product which was delivered today for the order id od[protected] at around 7.30pm contained vim bar soap and duplicate samsung powerbank instead of the phone.

The delivery denied to deliver at the doorstep instead he called from his number [protected] and called me by the road side to pick up the parcel. He gave the phone in a hurry without doing open box verification.

I haven't received any deliver status update on flipkart and on my email address.

Hence i would request you to kindly send me the original product which was ordered or refund my money.

P. S. Kindly call me on [protected] to talk about the matter.

The order was to be delivered on 11th october. Flipkart employees have no ide of where the shipment is, they are just extending the resolution date every day. It went from 11th to 16th to 17th to 19th and now to 21st and god knows when they will decide they can deliver this. Never had such a pathetic experience with delivery.

Below is updated from the team where they are giving absurd statuses
Shipment yet to be delivered. Ecom express - [protected]
Tue, 8th oct
3:58 am
Bwp
Your order has been assigned to the courier partner.
Tue, 8th oct
1:55 pm
Bwp
Your order has arrived at a courier facility.
Tue, 8th oct
3:41 pm
Bwp
Your order has arrived at a courier facility.
Tue, 8th oct
3:41 pm
Bwp
Your order has been disptached from a courier facility.
Tue, 8th oct
3:51 pm
Bwh
Your order has been disptached from a courier facility.
Tue, 8th oct
7:44 pm
Bwh
Your order has been disptached from a courier facility.
Tue, 8th oct
9:48 pm
Boh
Your order has been disptached from a courier facility.
Wed, 9th oct
12:18 am
Boh
Your order has been disptached from a courier facility.
Wed, 9th oct
12:20 am
Boh
Your order has been disptached from a courier facility.
Wed, 9th oct
6:54 pm
Hyh
Your order has been disptached from a courier facility.
Fri, 11th oct
7:18 pm
Hyh
Your order has been disptached from a courier facility.
Sat, 12th oct
3:23 pm
Hyt
Your order has been disptached from a courier facility.
Sat, 12th oct
7:02 pm
Hyt
Your order has arrived at a courier facility near you.
Mon, 14th oct
2:30 pm
Hyt
Your order could not be delivered today. It will be delivered on the next working day.
Mon, 14th oct
4:11 pm
Hyt
Your order has been disptached from a courier facility.
Mon, 14th oct
4:11 pm
Hyt
Your order has arrived at a courier facility.
Wed, 16th oct
3:36 pm
Hyp
Your order has been disptached from a courier facility.
Wed, 16th oct
3:53 pm
Hyp
Your order has arrived at a courier facility.
Wed, 16th oct
5:56 pm
Hyp
Your order has been disptached from a courier facility.
Wed, 16th oct
11:05 pm
Hyh
Your order has been disptached from a courier facility.
Thu, 17th oct
9:20 am
Hyh
Your order has been disptached from a courier facility.

My registered no. [protected]
I have order 2 mobile of 36000 rs on 1 oct and they was cancelled by the seller on 1 oct and the refund date is 11oct but i havent got refund till 11 oct . I complain to customer care they give me time to resolve my issue till 16 oct and on 16 oct they send me message to wait till 17 oct and now they are not responding me and i am.not able to send them mails . They are cheating on me.

My order I'd is OD[protected]
I'd ordered on 28th September, 2019 in this order there were total 5 items out if it I'd received 4 on time but 1 item' s expected delivery date was 02nd October, 2019. I've contacted flipkart 6 to 7 times but every time they said that they are working on the issue but even after 15 days of expected delivery date my issue not resolved. Even my product not shipped. I'm a flipkart plus member and have been a customer of flipkart since many years. I've never expected this type of issue from flipkart. My order is prepaid and I do not want to cancel it. It's a strange that I've a concern for "befor sales service" Where in most of the cases the concerns are of after sales services.

Dear sir,
I've bought a realme xt on 12th oct 2019 which was supposed to delivered to me by 15th oct 2019, i've bought this phone in exchange of my old phone, i've done the payment of my order via online modes, and since 15th oct my product is been delayed on the daily basis, everyday i wake up with the new date of product delivery, and i call them everyday but i recieve only one answer sir please be relaxed you order will be delivered to you by tommorrow "sir aap nischint rahiye aapka order aapko mil jaayga kal tak". I don't know now what should i do because the days are increasing, now today i was promised my product will be delivered by saturday, i'm hopefully waiting for my product to be delivered to me by saturday. But what if i get the same excuse on saturday??

There are Rs. 100 added in my Flipkart account Flipkart has blocked my account and not refunding my gift card. I have called many times and shooted many mails from sep 30, 2019. No one has helped me regarding this and I have not received my gift card back. They are also not unblocking my account so that I can use that gift card balance. They block two of ways o[censored]sing the gift card. They are asking to talk to seller of the gift card. But seller has also provided solution that the gift cards are already added to Flipkart account. They can do nothing.. After blocking my Flipkart account they are sending me offer related messages and others. I don't want to receive any emails and messages from Flipkart. My Registered email address - [protected]@gmail.com

Before 2-3 days flipkart banned my id to play games in game zone i am kindly request to flipkart team to unban me and also give my recent earn reward because my friend was also won some game and his reward credit today but i didn't get reward and i am also not able to play games my id name is 'Singh ji' and my email id which is connected with that account is ani***********[protected]@gmail

Sir,
I have order a lipure water ro system on 29th of September with order id[protected], and promise date of deliver was 10th of October 2019, but cannot delivered and after i called customer care and after request they promise to 16th october but not delivered, after again request told me to deliver on 17 th but not deliver till now.my order is prepaid
I request you to please help me to deliver my order.

I want to complain regarding delivery of my product last 4 days early in morning i get message that your order is out for delivery be ready with money at end of day they send me msg that you are not been contacted so your order is going to cancel what this happing ....

In big billion days, i bought mi tv of 43 inches, from the mi installation team no one has come to give demo, but i raised a ticket also regarding the same but they closed the ticket without proper demo, now i am keep on calling customer care of mi they are lying,
After these things myself stated to install but the tv remote is not working, so would you tell me what should i do for this

Sir, i ordered a mobile phone with exchange of a phone. Delivery boy refused to take exchange phone and ask me to do full payment including exchange phone charges. I filled a complaint against but after some time i got a mail from your team that your order is cancelled as per your request.
My phone in exchange is completely ok, it is full filling all the terms and conditions of your policy.
But at the end they just cancelled.
Either you solve the problem or i will have to go to consumer court.

I ordered realme 5 64 gb in flipkart, igot a defective product looking like refurbished product. I raised for the return request but they didnot solved the issue they prolonged the issue till completion of return policy and now they are mentioning as they dont know anythiong contact service provider, they are seeling fake products and cheating customers

I ordered on october 3rd through flipkart the expected delivery date is october 12th still it is in waiting for packing when i raised an issue in flipkart they are saying the problem will be resolve on 15th october but still it is waiting for packing please let me know is there any problem with my product and now again i raised an issue again they are saying that wait for 24 to 45 hours we will solve the problem....

Hey urgently solve my issue
Am order a product in flipkart on big billion days that product shipped flipkart but the flipkart courier boy not reach me am called that delivery man
But no response 3days left i got a notification the product has flipkart cancelled am really shocked flipkart waste my few days i want compensation in flipkart my 4 days wasted or re order my cancelled product at same amount i am really angry for flipkart 😤😤😤😤😤😤

I won a reward in a quiz time game of flipkart and they promised me to credit this reward by 9 October but didn't not received yet. After complaining with flipkart customer care they promised me to credit this reward by 15 October but they again cheated me. Now without giving any reason they blocked my account in game zone which is truly unfair with me.

Hi have ordered vu 43 inch tv on october 3rd. The was defective and i replaced the tv they are promise me like october 16th is final date but there is no responce to flipkart side. I am trying to call flipkart they are simply wasting my time. They are telling same reason. Again i trying to call 3dr party of flipkart but noo use. Flipkart delivering all defective products and replace ment time is taking 30 days.

Hello sir, i am a longtime customer of flipkart and purchasing thousands of products amounting in lakhs from flipkart. Recently i order lenovo laptop order i'd od[protected] from flipkart. On arrival i found that the laptop is hanging and the basic folders taking quiet good time to open. So regarding this i complaint on flipkart and replacement was the option for this product under return policy.
But after few hour of my complaint my flipkart account has been blocked by flipkart.
It's just illegal, i have paid 18490 rs for this laptop and instead of replacing this they have blocked my account.
Totally cheating by flipkart and now they are not replying and neither taking any action.
Please help.

Dr rutvik jain
[protected]@gmail.com
[protected]

I orderrd multiple products on flipkart during the sale so that i could get the benefits of sale and they blocked my account saying that i had too many returns.very dissapointing because i have been the plus member since last 2 years.
Plz unblock my account so that i could continue get the benefits of being a plus member.
Contact on shrivastaba.[protected]@gmail.com

Order ID- OD[protected]
Why flipkart is allowing seller that its product has not return policy for mobile.
Even when packing has not opened.
It must be in policy. Why they have drown "?" near seller info. It must be visible near value "product hasn't refund or return eligibility".
To b consumer friendly flipkart must add refund option in such genuine cases.