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Flipkart Complaints & Reviews

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S
sagar1233
from Delhi, Delhi
Oct 28, 2019
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Address: H.no 4170, road no 12, new MIG phase II, BHEL, Hyderabad, Andhra Pradesh, 500050

As per the flipkart affiliate policy that referral fees only be transferred when the total due will be 5000/- or more.

We have successfully completed this condition and in april 2019, we have earned more than 5000/- approved payment & the amount should be transferred in our account in august 2019 (Completion of 60 days). But the amount was not transferred in our account in august 2019. Currently, my approved amount is 8, 750.

We have mailed several times but nobody had replied and we have also submitted an issue in affiliated programs contact us page, but they have not replied to us.

They are not providing any support and not even there is a number to contact them. We are hopeless and helpless. Kindly take the necessary actions against. We have worked very hard and now we are not getting our hard-earned money.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2019
Flipkart Customer Care's response
Hi, We would request you to contact on [protected]@flipkart.com. Hence, Closing the complaint from our end.
Oct 29, 2019
Updated by sagar1233
Please share the proper contact details. What is [protected]@flipkart.com
Nov 06, 2019
Updated by sagar1233
Dear Team,

Please update
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    Payel Pramanik
    from Mumbai, Maharashtra
    Oct 28, 2019
    Resolved
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    Resolved

    Address: 407 baghajatin place, flat 3b 3rd floor biswarup apartment, 3rd floow, Kolkata, West Bengal, 700086

    The product was supposed to be delivered on 16th oct, but due to lack of cash the wish master said that he would bring the card machine and deliver it on 17th oct. Next day he came with the machine and while he was using the card to make the payment the amount got deducted from my account but the wish master said that it is not through to the sellers account. This person told me that he will cancel the product(which is completely wrong) then if the money is received by the seller then they would refund it within 24hours. I did not have any option so I agreed. Now I raised the issue which was supposed to be resolved by 24th oct 2019 but they extended the date to 28th oct. But still no information has been provided as to where the money went. I have called the customer care 50 times but they are very incompetent. I do not understand that just to let the customer know that whether they have the money or not, they are taking so long. I'm fed up waiting. If I don't get the required resolution by 31st oct, I will be forced to take legal actions against the company. I have all the proofs required.
    Nov 29, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 29, 2019
    Flipkart Customer Care's response
    We will revert on it.
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      bhanu53
      Oct 28, 2019
      Resolved
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      Resolved

      Address: askarnpur,boaria,vaishali, 844114

      I ordered Samsung TV on 4 October 2019, which was supposed to come on 26 October 2019, but did not arrive until 26 October 2019 and when I started watching from 20 October, neither the order pack was showing nor the shipment was showing anything. Was not even showing when I spoke on the customer care number flipkart they told me that the technical team will talk to you, nor can the technical team ever talk to us, or those things about our goods He was able to tell a clear solution and today I am presenting this thing which is very condemnable.i am facing problem because after 23 or 24 days when my tv samusung smart 32 inch didt come on my house all family memeber always asking where is tv what happen
      name of product-samsung smart tv (32 inch)
      my register number on my flipkart is-[protected]
      my register email id on [protected]@gmail.com
      my contact no-[protected]
      name -trilok
      Dec 11, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Oct 28, 2019
      Updated by bhanu53
      My order has not been resolved yet and no complaint is being recorded and my product has not arrived yet, which has upset me, I ordered on October 4 and the product was to come on October 26. Did not come yet when I talked to customer care, they also did it yesterday and today but nothing else.
      Verified Support
      Oct 29, 2019
      Flipkart Customer Care's response
      We will revert on it.
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        M
        maninder24
        Oct 28, 2019
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110075

        I HAVE CANCELLED My Orders OD[protected] ON Mon, 21st Oct 1:16 pm I HAVE NOT RECEIVED MY REFUND YET AND STATUS ON THE FLIPKART WEBSITE IS -Your shipment has been cancelled. ₹999.0 as refund will be added to your MASTERCARD Debit Card 518375******0096 by Oct 21. I HAVE ESCALATED THIS MANY TIMES BUT EVERYONE FROM FLIPKART IS SHARING DIFFERENT INFORMATION. FEW PEOPLE FROM FLIP-KART SAYS SELLER HAS NOT RECEIVED THE AMT AND FEW SAYS CHECK UR STATEMENT BUT NO ONE IS HELPING, .
        Dec 15, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Oct 28, 2019
        Updated by maninder24
        I Have uploaded my card statement .
        Verified Support
        Oct 29, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          R
          Rishi Apoorva
          from Delhi, Delhi
          Oct 28, 2019
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          Address: 2007, Sec D2 , Vasant Kunj, New Delhi, Delhi, 110070

          I ordered a redmi note 7 pro phone 4/64 during diwali sale and the wishmaster brought an open phone, the carton was opened, there was no plastic covering, the phones seal was also broken, the phone cover / plastic cover over screen was also removed and the literature and other cover were opened, the phone was in used condition. The wishmaster was forcing me to take that phone as it was opened by mistake.
          Now i escalated the issue to social media twitter flipkart and they asked me to take that phone and then raise a replacement phone or cancel the order, i am amazed that these people instead of punishing the seller they are penalising the customer and asking him to take the opened / used phone. This is the kind of fraud they are doing
          Flipkart customer support has been notified about the posted complaint.
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            T
            tapan kumarhd
            from Delhi, Delhi
            Oct 28, 2019
            Resolved
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            Resolved

            I don't know why Flipkart shows tracking Details that is in real doesn't exist ..I mean if I put that AWB number in ecomxpress courier tracking it shows AWB does not exist ..since it happen from the day I booked infinix hot 8 ...

            15 days passed already ..neither the courier boy contacted me ..

            I need it to be fixed asap

            Details as follows

            [protected]
            Nov 30, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 30, 2019
            Flipkart Customer Care's response
            Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of your order "OD[protected]'' was delivered to you on "30 Oct 19''. Have a nice day!
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              P
              Pranav singh rajput babuwan
              from Patna, Bihar
              Oct 28, 2019
              Resolved
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              Resolved

              Address: 841301

              I did online shopping from flipkart on 3 oct 2019. The last date to reach was 19 oct. I have been calling continuously since 15 oct2019. It is said on behalf of the customer care that it will be delivered in 24 hours but today it is 28 oct 2019 has not been delivered yet. This company gives us wrong information and i have mental being stressed. - his order id.. Od[protected]
              Nov 29, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 29, 2019
              Flipkart Customer Care's response
              We will revert on it.
              OD[protected]
              No any action for my complaint
              You take more time for delivering product my product was received near me but does not make delivery near me...
              My realme xt oder was automatically cancelled by flipkart saying the shipment is cancelled
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                E
                Edwin Dza
                from Mumbai, Maharashtra
                Oct 28, 2019
                Resolved
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                Resolved

                Address: Thane, Maharashtra, 421501

                I ordered a fridge on 20th oct 2019. Scheduled delivery was on 23th oct 2019 by ekart. My family was waiting at home to receive the delivery.. But they didn't turn up.. I called the delivery guy at 5pm he said he's on in his way.. It's 7pm n still didn't turn up so i called him again but his number is switched off till date.. I called flipkart raised an issue n was promise that on 28th oct the product will be delivered. Now today when i called they said they are still not able to track the order and will deliver by 31st oct for which i said to cancel the order. They said it can't be cancelled as its out for delivery.. All i want is my refund as i need to buy the fridge asap n also need to be given compensation from flipkart for the inconvenience they caused
                Nov 29, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 29, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Sir i order thomson led tv 32 inches pass 10 days tv is delivered last 3 days so
                tv installed yesderday but tv is not working so please return the tv please help him

                i order ID 0D[protected]

                THANK YOU
                [email protected]'s reply, Oct 26, 2019
                tv was not working
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                  K
                  Kenny Sebastian
                  from Delhi, Delhi
                  Oct 28, 2019
                  Resolved
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                  Resolved

                  Address: 110070

                  To flipkart,
                  I have wasted more than 3 hours talking to your executives. I feel cheated
                  And you cannot ever compensate me for the time that your team has wasted.

                  Your delivery agents are frauds. My delivery date has changed twice. They
                  Have rescheduled my delivery as per their own will and written it as
                  Rescheduled by customer. My product shows "out for delivery" for more than
                  3 days now and i still haven't received the number of the person who's
                  Delivering it. Today i got a message saying that my shipment has been
                  Cancelled. This is a huge disappointment.

                  I live in the capital delhi and this is your condition, i cannot even
                  Imagine what would have happened if i ever lived in a small town. I am now
                  Fed up, exhausted and frustrated from the mechanical answers that your team
                  Is providing. I am not cancelling the product only because i want to see
                  What happens to this complaint. It is highly unprofessional and if such an
                  Attitude continues then i don't see how you guys can ever even imagine
                  Competing with companies such as amazon which offer one day delivery and
                  Actually stick to it.

                  The email id [protected]@flipkart.com was supposed to resolve the issue within 24 hours. It has been 2 days since then.

                  Yesterday i got a message from flipkart saying that their delivery executive is on the way with the product. Complete lie. I still don't have the product and i have no idea what to do.

                  My entire mood for diwali has been spoiled. Thanks to your incompetent.
                  Mechanical and misinformed team.
                  Dec 7, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 29, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    M
                    Monica Dhar Kaul
                    from Hyderabad, Telangana
                    Oct 28, 2019
                    Resolved
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                    Resolved

                    Address: 171,kailash Hills first floor, New Delhi, Delhi, 110065

                    I ordered a glen gl 4021 550 w mixer grinder white from your site and now when the product has arrived, it is model no sa 4021 500 w. The bill is for gl 4021 550 w. The bill clearly states a 10 day replacement guarantee but there is no option like that on the order page, only a refund option is showing up. Please look into this issue as i have already opted for a refund but i would really like a replacement with the product i actually ordered.
                    Nov 29, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 28, 2019
                    Updated by Monica Dhar Kaul
                    Please deliver the product I ordered .This is pure cheating on your part, you are billing me for GL4021 550W but sending SA 4021 500W instead.

                    Oct 28, 2019
                    Updated by Monica Dhar Kaul
                    Here is the image of the box

                    Verified Support
                    Oct 29, 2019
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. However, the seller has initiated a return request for a refund of your GLEN GL 4021 550 W Mixer Grinder. We are happy to let you know that the courier service provider has confirmed the pickup from your address by 04 Nov 19. Once the product is picked up and reaches the warehouse then the seller will process for a refund. This refund will reflect within 2 business days as per standard banking procedures.
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                      B
                      Bhaskaran Kripakaran
                      from Chennai, Tamil Nadu
                      Oct 28, 2019
                      Resolved
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                      Resolved

                      Address: No.2/1 A.P.Road 2nd Lane, Choolai, Chennai, Tamil Nadu, 600112

                      Sir, purchased asus vivobook dual core 8th gen lap top. Order id: 0d[protected] invoice no: fac9dz[protected] dt 09.10.19. Lap top system is very very slow. Given to your authorized dealer in numbgambakkam. Even they changed the os. But still no progress seen. Very slow to open files. Not at all satisfied. Request you to kindly replace it with new one.
                      Nov 29, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 29, 2019
                      Flipkart Customer Care's response
                      Hi Bhaskaran, Thanks for writing in. We're sorry to hear that you're facing issues with your Asus Vivobook Celeron Dual Core 8th Gen - (2 GB/500 GB HDD/Windows 10 Home) E203MAH-FD004T Thin and Light Laptop. Since the product was delivered to you on 17 Oct 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
                      Hay, there is a shipment for me with the AWB([protected]) no. But the delivery date have gone, still the product not reached. Please make it possible to deliver as soon...thank you...
                      hello bhaskaran, enaku message anupunga, naanum asus laptop than use Panren.
                      naan ungaluku solution solren kandipa
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                        A
                        akhil .k.anil
                        from Mavelikara, Kerala
                        Oct 28, 2019
                        Resolved
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                        Resolved

                        Address: Alappuzha, Kerala, 688002

                        On oct 22nd '19, i ordered a philips hp 8303/06 hair straightener priced at ₹849 on flipkart website and it was a flipkart assured product. Today (Oct 28) they delivered the order but the product they delivered was a trimmer instead of the straightener. Even though i purchased a flipkart assured order, still i received a different one. No replacement option is provided for the product only refund option is there.

                        Order no: od[protected]
                        Nov 29, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 29, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Am Sriram .And am lost my money due to this fake advertisement.They offered Asus Max pro M1 at price of 1699. Am thought that it's Flipkart Offer. And am paid money for that.
                        Sir please take Action on it.
                        I purchased a mobile which is defective and has some issues but they are not taking it back
                        Tikam rajawat's reply, Oct 26, 2019
                        This product was purchased in the name of krishnapal...
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                          K
                          Kulbhushan Para
                          from Narasapur, Andhra Pradesh
                          Oct 28, 2019
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                          I ordered asus rog2 phone on 12th october 2019 via flipkart, it supposed to be deliver by 25th oct but will now nothing, according to the tracking it suppose to be packed by 22nd oct, but till now even it is not packed even.

                          I raised a complaint with flipkart but nothing, they simply saying sry, we can not do anything. The question is i paid upfront 38k, and it is being almost 17 days and no body here to listen to consumers.

                          The main culprit is asus india and the head of mobile devision who has come to many social media platform to launch asus product, now where is he? Are we always treat like 3rd world country wrt consumer rights?

                          My order number is = od[protected]

                          Kindly raise an escalate this to higher authority, would be a grt help. It would be a developed nation, this company got sued.
                          Oct 28, 2019
                          Updated by Kulbhushan Para
                          Ask Dinesh Sharma,

                          He has to be responsible for all this ### happening to thousand o[censored]sers, pfb his some social handles.

                          HTTPs://twitter.com/sharmadinesh

                          HTTPs://WWW.facebook.com/AsusIndia/
                          Im facing the same issue did u get ur phone delivered?
                          Same here. Phone not delivered yet. Did you receive your phone?
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                            K
                            Kuldeep Kumar Shukla
                            from Mumbai, Maharashtra
                            Oct 28, 2019
                            Resolved
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                            Resolved

                            Address: B52, street no 2, sewa sadan block, mandawali,, New Delhi, Delhi, 110092

                            Hi team.

                            We have not received below 2 items but message received. I have already complaint raised to flipkart on 16 oct. But solution not received.

                            Please provide me with your solution.

                            Order id od[protected] with the product.

                            My alternate number is [protected]
                            My flipkart no [protected]

                            Fbb - buffalo striped men polo neck blue t-shirt
                            Fbb - buffalo striped men polo neck blue t-shirt

                            Seller: bigbazaar

                            Qty: 1

                            Buffalo by fbb men checkered casual multicolor shirt
                            Buffalo by fbb men checkered casual multicolor shirt

                            Seller: bigbazaar

                            Qty: 1
                            Dec 4, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 29, 2019
                            Flipkart Customer Care's response
                            Hi Kuldeep, We would like to let you know that your request for return cannot be fulfilled by the seller as the courier partner has confirmed the delivery of the item with the product being intact.

                            In case you are in disagreement with the seller's decision, request you to share the ID proof in order to assist you further. Hope to hear from you soon.
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                              Rohit347
                              from Ludhiana, Punjab
                              Oct 27, 2019
                              Resolved
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                              Resolved

                              Address: Gurdaspur, Punjab, 143521

                              I have made a order on flipkart on dated 13 oct 2019 on 12:30pm via cash on delivery mode. They were promoting the message of pay online then cash on delivery. So i make payment on dated 16 oct 2019 at 11:31pm. My upi transaction id is[protected] to flipkart at there ardress [protected]@ybl. Google transaction id is cicagkcm3zh-tw through my upi id [protected]@okicici. I tried to contact to flipkart they denied that they have not received any payment. Even i filed complaint on google pay but still my complaint not solved. I don't know where are my money. Rs 799/- please solve the problem asap.

                              Regards rohit kumar
                              Mob no.[protected]
                              Nov 29, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 29, 2019
                              Flipkart Customer Care's response
                              Hi Rohit, We are sorry for the trouble caused. As per the previous discussion with the team request you to get in touch with the google pay for further assistance.
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                                R
                                Raj piyush
                                from Patna, Bihar
                                Oct 27, 2019
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                                Address: 800001

                                I have order memory card 32 gb in flipkart on 21st oct... My order id is od[protected]. And it was delivered on 26nd of oct. When i first use the memory card in my laptop. It show it is corrupted memory card and it show me to format it then it try it to format but formating of memory card could not take place.. It again and again show same. But it does not proceed another proceess. When i try to use in my phone. It shows unsupported memory card. When i try to flipkart. They don't help me in that..
                                My register flipkart id is [protected]@gmail.com
                                Please help...
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 29, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Nov 14, 2019
                                Updated by Raj piyush
                                I have not cancelled the replacement of the product but flipkart text me message me message . You have cancelled the replacement of the product. They have asked so longer time to provide a resolution now they have cancelled the order with their own they are not listening to me regarding this and cancelled my shipment on their own
                                hey better buy SanDisk SD memory card, before buying memory card, see the technical specifications of your phone model.
                                I am using 128GB sandisk SDXC memory card in Realme 3 Pro 1851RMX phone
                                buy in offline stores sandisk gives 10 years warranty
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                                  Pradeep Kumar
                                  from Bengaluru, Karnataka
                                  Oct 27, 2019
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka
                                  Website: www.flipkart.com

                                  I had ordered a dslr canon camer 3000d on flipkart on discounted price of rs. 16, 999/- which they did not deliver, upon asking the customer care regarding the same they said it has been cancelled by the seller.

                                  How funny is this they are making false promise and made me wait for 20 days for the product which they did not deliver at all. When i call the customer care they disconnect the phone after hearing my problem.

                                  Such a pathetic customer care and company which has no concern for the time and value of the customer and making false promise of offer & discount.
                                  Nov 29, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Oct 27, 2019
                                  Updated by Pradeep Kumar
                                  And I have never asked them to cancel my order but i have called them several times to deliver the order to me.
                                  Verified Support
                                  Oct 29, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    rsrao74
                                    from Mumbai, Maharashtra
                                    Oct 27, 2019
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                                    ది.16.10.2019 న ఫ్లిప్కార్ట్ నుండి ఆర్డర్ చేసిన వస్తువులు ఇంతవరకు నాకు అందలేదు.కొరియర్ సంస్థ వారు నాకు డెలివరీ ఎటెంప్ట్ చేయకుండానే చేసినట్లు అందుబాటులో లేనట్లు ఆన్లైన్ లో నమోదు చేసినారు.ఈ విషయాన్ని ఫ్లిప్కార్ట్ సైట్ లో గుర్తించి ఫ్లిప్కార్ట్ కస్టమర్ కేర్ కు ది.21.10.2019 తెలియజేయగా కొరియర్ సంస్థ వారు నాకు ఫోన్ చేసి 2 కి.మీ దూరంలో ఉన్న వారి సంస్థ వద్దకు వచ్చి తీసుకువెళ్ళమన్నారు.లేదంటే ఇవ్వడం కుదరదన్నారు.గతంలోను ఇదేవిధంగా చెప్పడంతో నేను వెళ్ళి తీసుకున్నాను.వృత్తిరీత్యా బిజీగా ఉండే నాకు వెళ్ళితీసుకోవడం కుదరక ఇప్పటికి 5 సార్లు కస్టమర్ కేర్ కు ఫోన్ చేసినా ప్రతిసారి మాట్లాడుతున్నాం 24గం నుండి.48 గం.లలో పరిష్కరిస్తామంటూ పట్టించుకోవడం లేదు.ఆర్డర్ అందచేస్తామన్న తేది పూర్తి అయి ఇప్పటికి వారం రోజులు దాటింది.ఏ ఉద్దేశ్యంతో నేను ఆర్డర్ చేశానో అది నెరవేరక పోక ఈ విషయం నన్ను ఎంతో ఇబ్బంది పెట్టింది.కావున దయచేసి సదరు కొరియర్ సంస్థ పైన మరియు ఫ్లిప్ కార్ట్ పైన చర్యలు తీసుకోగలరని నష్ట పరిహారం చెల్లించగలరని మనవి.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Flipkart account not taking otp please help
                                    And my is deactivated so please activate my account why this type of error occurred in my account [protected] my self number
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                                      Vivek Kawde
                                      from Buldana, Maharashtra
                                      Oct 27, 2019
                                      Resolved
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                                      Resolved

                                      I have placed my prepaid order on Flipcart. I paid 10300 rs but after 12 days I didn't received my order or money. I tried to contact their customer care but they are saying that we are solving your issue for last 6 days. I am frustrated by this company service. I dont get any assurity about this order.
                                      Dec 7, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 06, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Jan 28, 2020
                                      Flipkart Customer Care's response
                                      Hi,
                                      We are sorry for the trouble caused.
                                      As discussed with the team thank you for confirming that you have received the product.
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                                        affanjose
                                        from Kakching, Manipur
                                        Oct 27, 2019
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                                        I ordered huawei mediapad m5 lite on 29/09/2019 from flipkart during big billion day sale as i am a flipkart plus member sale was open to me by 29th sep 8pm onwards. I ordered 2 number of tablets which at the time said that the package will be inclusive of stylus comaptible with the mediapad itself, however the package did not include stylus.
                                        Oct 27, 2019
                                        Updated by affanjose
                                        here is a copy of invoice.

                                        Oct 27, 2019
                                        Updated by affanjose
                                        If I'm ordering 2 stylus it's getting cancelled on its own

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