Flipkart Complaints & Reviews

I have purchased boult audio probass neck band from flipkart when i received this product it dead after charging also it dosent get started i applieed for return and refund in flipkart but no response plz help me for resolving this issue or let me know where i can take this to service i which service center in mumbai this was worst experience i have ever had

I had received defective laptop from flipkart on 3rd october 2019, I had raised a replacement request regarding the same. Technician visit was carried out by Flipkart and Asus on 8th october 2019 and the technician has acknowledged the problem and gave the DO. However since then no update from the part of flipkart has been done. Neither the status of my complain is changed nor did they acknowledged the technician visit.
Flipkart is the worst e commerce site when it comes to customer support.

order Id -OD[protected]

I have placed an order for purchase of Hair Straightener Philips HP 8303/06 Hair Straightener on Flipkart. I have not yet received my product but got SMS from Flipkart that your product is delivered. WHICH IS TOTALLY FALSE.

I AM STILL AWAITING TO RECEIVE PRODUCT DELVIERY.

ORDER DETAILS

OD[protected]
Philips HP 8303/06 Hair Straightener

I ordered 43 inch tv from flipkart for which 12th aug 2019, 7pm was the installation time.

There is no phone on who the service guy is. After 3 calls, flipkart gave
Me a phone number and that person picked once and told he will get back to
Me. After 2 hrs, the phone itself is switched off.

Since then 5 escalations, 1 top up, 3 twitter social media requests, even
Now, 1 phone to danish and...

I sent you the following mail a few days back,

(I ordered an MI led tv last year. I was experiencing some problem in it and it was in the warranty period so i contacted customer care when i found out that the serial no. on the invoice of the tv is incorrect . It doesn't match with the serial no. of television. So there is no evidence that the tv is original. There is no record of the tv although i bought it from such a trusted website. The flipkart team assured that they will take it back and refund the amount. The Tv was uninstalled and packed on 13.09.2019 but has not been picked up till date. Its almost a month now and no further action is being taken. I have contacted the team hundreds of times but all in vain. They have been just giving me dates for the pickup which never occurs. I have been experiencing a lot of difficulty. Also at least one person has to stay at the house in the hope of pickup. I am just fed up now. Kindly take an action as soon as possible.

Either pick it up
or
If not, provide me with some satisfactory compensation
Otherwise i will have to go to consumer court for customer harassment and wrong product delivered. )

The next day I received a call from Rakesh R (customer support team). He assured me that my problem would be solved by 5 October but still there is no progress. I have never experienced such a disappointment from any online website except flipkart. You are just pushing me to raise this issue in the Consumer court.

Thank you
Vijender Singh
[protected]

My brother order samsung s9+ phone from his account. There is a line shown inside the screen. They arranged two technical visits but every time they closed my request by saying that software is working good. I always told them this is a hardware issue but they are not listening to me and they again arranged a technical visit 3rd time by saying that unless technical says phone is not good they can't replace it.
Technical always provided false update to them and now again they are trusting seller to define the real condition.
Why they are not taking any action against these false technical engineer??
I need this phone to get replace. I need value for my hard earned money.

I am order a mixie in flip cart on september 29, 2019 & Rs.999 transferred in my city union bank debit card. Then i was cancel my order. But flip cart not refund the amount in my city union bank account. Flip cart send me the message. Amount was refund wrongly to other persons karur vysya bank master card. Please take necessary action.

I ordered one phone from flipkart under exchange policy but the delivery refused the delivery of my existing phone saying that my phone is damaged which was total lie.
I went to ekart hub contacted the manager who told me to repair that 0.5cm gap from market.
I completely changed the touch id which costed me 1500 rupees.
But flipkart never rescheduled the delivery.
I registered 9-10 complaints but all were neglected.

I want that 1500 rupees compensation from flipkart.

My mobile number - [protected]

This was massage by mail on my card done unauthorised by fraud.

Thank you for using your sbi debit card 607xx9509 for a purchase worth rs24550.0 on pos fkpayments at fkpayments txn# rt[protected]. If not done by you, forward this email from email id registered with sbi to [protected]@sbi.co.in to block your card. You may also call[protected]
I had blocked my card. Please block this delivery & return my money to original source.

Mahendra goratela
[protected]

As i was expected to received my order on 9 th oct 10 but due to technical issue the delivery boy told me that your order will be dispatched on 10th oct 19 that was manageable for me but no next day i am trying to call him, he is not picking up my call i have taken leave for the day for exchange my old with new one but there is nothing to be suggest when it will be come to my home i can sit idiol in home and waiting my product without any information... Thats is too much... I am very dispointed with this kind of services...!!!

Sir, i placed an order by order no. Od[protected] and it was accepted by the company.
1. When the delivered boy came to deliver the delivery, he demanded for extra money which not gated by them due to which he failed the delivery, which is very wrong. It has become a habit of this person. This person deliver in this area for more than 2 year, so cast this man to change.
2. The payment i ordered was accepted by the company, which i should be back in my account at earliest as possible.
Thanking you,
Manoj dhama
[protected]

I had ordered mobile phone on Flipkart on 1/10/19. The promised date by Flipkart was 9/10/19, the product reached nearest hub on 5/10/19, but still it's undelivered. Flipkart is giving false promises for order delivery and it's not cancelling my order. I request you to look into this issue and do the needful. Thanks

I had ordered a book on 28 sep (Odi[protected] and after 10 days they canceled my order without any reason. When i made a complaint against them, then they asked me to do a fresh order which is costlier than earlier. And the same day i had ordered a kurta (Odi[protected] and it also has been canceled by them. After making a complaint they asked me to place a fresh which is also costlier than my old order. They first do delay the order and after making complaint they cancel it automatically. And they ask you to place a fresh order which will be costlier than your old order. I just want my order in an appropriate prize in which i have ordered it.

Transaction failed of order id : ff[protected], and the transaction amount 75634. I was booking a flight ticket on 19th sep 2019 and payment was through bank transfer and after i finished the payment by entering the otp, the screen froze at payu screen and did not redirect to the flipkart page, amount got debited and the ticket was not confirmed. Spoke with the flipkart team they said they did not receive the payment and discussed with the bank they said amount has been settled to flipkart, back and forth am getting these two replies from both the people. Bank shared me the proof for the payment confirming that flipkart has received the amount. Customer care at flipkart said that amount will be credited to my account in 7 working days and today is 10th oct.

I ordered oppo f11 pro from flipkart on sept 30th 2019 in exchange for my
Oppo k1 which was bought with the flipkart buyback gaurantee through which
I availed 18300 exchange value and rest 1740 i paid online. My order no. Is
Od[protected]. I have been calling the customer care since a week
And more still their is no reasonable response from your end. Since a week
They are saying we have noted down your feedback and its being escalated to
The concerned team. One said we are the delay team you just cancel your
Order there is no reason from our end another one said i'm from concerned
Team and said the same but noone with a proper resolution. They asked me to
Cancel my order i have no problem doing that but when i tried to cancel the
Order there is a fine of 1200 rupees for cancellation imposed on my buyback
Value. The seller is a flipkart assured seller then you must be able to
Contact him and the company flipkart claims buyback gaurantee as such and
Provided no resolution too. If consumer can't avail the service they
Shouldn't show that up as a gaurantee. Using the word gaurantee for
Marketing strategies is an offence when flipkart can't fulfil it. If you
Want to cancel my order then do it from your side i'm not taking this 1200
Rupees loss and why should i, you are responsible for it.

I was ordered a laptop on 30 sep 2019. The first date of delivery is before 8th oct and then after 2 days the date was changes to 11th oct. I was booked a tickets of 9th oct to go out of station. There is a loss of 6000 of my tickets. What is this and then there is email from flipkart on 8th oct that your order is deliver on 9th oct but today is 10th oct and order is not delivered yet what is this? I complaint many times to flipkart but there is no response about my product. I requested you to please give me tickets money to me

Dear team,
I purchased fully automatic machine from you but when i received it is semi automatic and totally repaired nd not working properly. Also share video with your technician. I already use semi automatic then why i purchse from you why you give me wrong product if i paid advance amount to you. I trust on flipkart that's why i gave you advance payment. But you guys harrassing me so much. So its my request to please refund my amount soon. Other wise i will take legal action.

Pathetic experience

Hello Sir
My order phone oppo F11 pro date 08/10/2019 time 11:11 pm Oder I'd: 20191008 [protected] did and online payment by paytm 3999 Rs. but no updates. I think hi is cheats me please sir refund my money

I had ordered creative speaker from flipkart on 29th of sep 2019 and delivery date was 4th of oct however they failed to deliver the same and the customercare ensured it will get deliver by 9th of oct but on 10th they cancelled the same without giving any update.
Rediwala's are better than flipkart. Wasted my time, screwed precious moments mentally.

My concern is why they are running their business if they don have better customer service moreover their customer service has no escalation matrix.

I have ordered realme 5 from flipkart on[protected] and the promised delivery time was on[protected]. But the product is not delivered by the date and after i raised complaint the gave me updated date as[protected]. On[protected] i got message from ecom executive that they are out for delivery of product. But i haven't got my product yet. What kind of service is this. I tried to contact your customer care and nobody is responding. I have never experienced such a bad service from flipkart.