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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1128

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A
Ajay2244
from Mumbai, Maharashtra
Oct 10, 2019
Resolved
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Resolved

Address: Indira nagar old pipe line iit market, 400076

I have purchased boult audio probass neck band from flipkart when i received this product it dead after charging also it dosent get started i applieed for return and refund in flipkart but no response plz help me for resolving this issue or let me know where i can take this to service i which service center in mumbai this was worst experience i have ever had
Nov 25, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2019
Flipkart Customer Care's response
We will revert on it.
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    A
    Anuj Patodi
    from Delhi, Delhi
    Oct 10, 2019
    Resolved
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    Resolved

    Address: Thane, Maharashtra, 401502

    I had received defective laptop from flipkart on 3rd october 2019, I had raised a replacement request regarding the same. Technician visit was carried out by Flipkart and Asus on 8th october 2019 and the technician has acknowledged the problem and gave the DO. However since then no update from the part of flipkart has been done. Neither the status of my complain is changed nor did they acknowledged the technician visit.
    Flipkart is the worst e commerce site when it comes to customer support.

    order Id -OD[protected]
    Nov 15, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 14, 2019
    Flipkart Customer Care's response
    We will revert on it.
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      V
      Vishal Bhandare
      from Gurgaon, Haryana
      Oct 10, 2019
      Resolved
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      Resolved

      Address: Airoli, Mumbai City, Maharashtra, 400708

      I have placed an order for purchase of Hair Straightener Philips HP 8303/06 Hair Straightener on Flipkart. I have not yet received my product but got SMS from Flipkart that your product is delivered. WHICH IS TOTALLY FALSE.

      I AM STILL AWAITING TO RECEIVE PRODUCT DELVIERY.

      ORDER DETAILS

      OD[protected]
      Philips HP 8303/06 Hair Straightener
      +1 photos
      Nov 17, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 17, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 27, 2019
      Flipkart Customer Care's response
      Customer raised a complaint stating that there is an issue with product delivered . We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 19 Oct 19. Hence, closing the complaint from our end.
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        V
        Vrudhay
        from Chennai, Tamil Nadu
        Oct 10, 2019
        Resolved
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        Resolved

        flipkart - tv installation delay and the subsequent loss

        Website: Flipkart.com

        I ordered 43 inch tv from flipkart for which 12th aug 2019, 7pm was the installation time.

        There is no phone on who the service guy is. After 3 calls, flipkart gave
        Me a phone number and that person picked once and told he will get back to
        Me. After 2 hrs, the phone itself is switched off.

        Since then 5 escalations, 1 top up, 3 twitter social media requests, even
        Now, 1 phone to danish and...
        Helpful
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        16 found this helpful
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        V
        Vijender jakhar
        from Noida, Uttar Pradesh
        Oct 10, 2019
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        I sent you the following mail a few days back,

        (I ordered an MI led tv last year. I was experiencing some problem in it and it was in the warranty period so i contacted customer care when i found out that the serial no. on the invoice of the tv is incorrect . It doesn't match with the serial no. of television. So there is no evidence that the tv is original. There is no record of the tv although i bought it from such a trusted website. The flipkart team assured that they will take it back and refund the amount. The Tv was uninstalled and packed on 13.09.2019 but has not been picked up till date. Its almost a month now and no further action is being taken. I have contacted the team hundreds of times but all in vain. They have been just giving me dates for the pickup which never occurs. I have been experiencing a lot of difficulty. Also at least one person has to stay at the house in the hope of pickup. I am just fed up now. Kindly take an action as soon as possible.

        Either pick it up
        or
        If not, provide me with some satisfactory compensation
        Otherwise i will have to go to consumer court for customer harassment and wrong product delivered. )

        The next day I received a call from Rakesh R (customer support team). He assured me that my problem would be solved by 5 October but still there is no progress. I have never experienced such a disappointment from any online website except flipkart. You are just pushing me to raise this issue in the Consumer court.

        Thank you
        Vijender Singh
        [protected]
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 14, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Oct 18, 2019
        Updated by Vijender jakhar
        My problem is solved thx flipkart
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          B
          BharatSingh
          from Mohali, Punjab
          Oct 10, 2019
          Resolved
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          Resolved

          Address: H.no 781, second floor, phase 7., Mohali, Punjab, 160062

          My brother order samsung s9+ phone from his account. There is a line shown inside the screen. They arranged two technical visits but every time they closed my request by saying that software is working good. I always told them this is a hardware issue but they are not listening to me and they again arranged a technical visit 3rd time by saying that unless technical says phone is not good they can't replace it.
          Technical always provided false update to them and now again they are trusting seller to define the real condition.
          Why they are not taking any action against these false technical engineer??
          I need this phone to get replace. I need value for my hard earned money.
          +1 photos
          Nov 17, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 17, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 27, 2019
          Flipkart Customer Care's response
          Customer raised a complaint stating that there is an issue with product delivered . We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 16 Oct 19. Hence, closing the complaint from our end.
          Verified Support
          Dec 27, 2019
          Flipkart Customer Care's response
          Customer raised a complaint regarding the delivery of the order. We would like to inform that the seller has confirmed that the replacement order is delivered on 16 Oct 19.Hence, closing the complaint from our end.
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            V
            Venkatkani
            from Coimbatore, Tamil Nadu
            Oct 10, 2019
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            Address: bangalore

            I am order a mixie in flip cart on september 29, 2019 & Rs.999 transferred in my city union bank debit card. Then i was cancel my order. But flip cart not refund the amount in my city union bank account. Flip cart send me the message. Amount was refund wrongly to other persons karur vysya bank master card. Please take necessary action.
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              A
              Aanjney
              from Mumbai, Maharashtra
              Oct 10, 2019
              Resolved
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              Resolved

              Address: Hno-309/8 Sector 15-b avas vikas colony agra, Agra, Uttar Pradesh, 282007

              I ordered one phone from flipkart under exchange policy but the delivery refused the delivery of my existing phone saying that my phone is damaged which was total lie.
              I went to ekart hub contacted the manager who told me to repair that 0.5cm gap from market.
              I completely changed the touch id which costed me 1500 rupees.
              But flipkart never rescheduled the delivery.
              I registered 9-10 complaints but all were neglected.

              I want that 1500 rupees compensation from flipkart.

              My mobile number - [protected]
              +1 photos
              Nov 11, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 11, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                M
                mgoratela
                from Mumbai, Maharashtra
                Oct 10, 2019
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                This was massage by mail on my card done unauthorised by fraud.

                Thank you for using your sbi debit card 607xx9509 for a purchase worth rs24550.0 on pos fkpayments at fkpayments txn# rt[protected]. If not done by you, forward this email from email id registered with sbi to [protected]@sbi.co.in to block your card. You may also call[protected]
                I had blocked my card. Please block this delivery & return my money to original source.

                Mahendra goratela
                [protected]
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 11, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Oct 15, 2019
                Updated by mgoratela
                Please register my email id [protected]@rediffmail.com & mobile no [protected] . please communicate me on this id & mobile only
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                  M
                  mac sharma
                  from Noida, Uttar Pradesh
                  Oct 10, 2019
                  Resolved
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                  Resolved

                  Address: 110015

                  As i was expected to received my order on 9 th oct 10 but due to technical issue the delivery boy told me that your order will be dispatched on 10th oct 19 that was manageable for me but no next day i am trying to call him, he is not picking up my call i have taken leave for the day for exchange my old with new one but there is nothing to be suggest when it will be come to my home i can sit idiol in home and waiting my product without any information... Thats is too much... I am very dispointed with this kind of services...!!!
                  Nov 12, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 11, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    M
                    Manoj Dhama
                    from Mumbai, Maharashtra
                    Oct 10, 2019
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                    Address: C-100/3A, 1st Floor, Street No.9, Vijay Vihar, Phase-2,, Sector-1, Rohini, New Delhi, New Delhi, Delhi, 110085

                    Sir, i placed an order by order no. Od[protected] and it was accepted by the company.
                    1. When the delivered boy came to deliver the delivery, he demanded for extra money which not gated by them due to which he failed the delivery, which is very wrong. It has become a habit of this person. This person deliver in this area for more than 2 year, so cast this man to change.
                    2. The payment i ordered was accepted by the company, which i should be back in my account at earliest as possible.
                    Thanking you,
                    Manoj dhama
                    [protected]
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 11, 2019
                    Flipkart Customer Care's response
                    Hi Manoj, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the correct order ID in order to assist you further. Hope to hear from you soon.
                    Oct 11, 2019
                    Updated by Manoj Dhama
                    OD[protected]
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                      M
                      Mohsin Ali Mohammed
                      from Chennai, Tamil Nadu
                      Oct 10, 2019
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                      Website: Flipkart.com

                      I had ordered mobile phone on Flipkart on 1/10/19. The promised date by Flipkart was 9/10/19, the product reached nearest hub on 5/10/19, but still it's undelivered. Flipkart is giving false promises for order delivery and it's not cancelling my order. I request you to look into this issue and do the needful. Thanks
                      +2 photos
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                        V
                        Vandanarosni
                        from Handia, Uttar Pradesh
                        Oct 10, 2019
                        Resolved
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                        Resolved

                        Address: LALGANJ AJHARA, West Tripura, Tripura, 230132

                        I had ordered a book on 28 sep (Odi[protected] and after 10 days they canceled my order without any reason. When i made a complaint against them, then they asked me to do a fresh order which is costlier than earlier. And the same day i had ordered a kurta (Odi[protected] and it also has been canceled by them. After making a complaint they asked me to place a fresh which is also costlier than my old order. They first do delay the order and after making complaint they cancel it automatically. And they ask you to place a fresh order which will be costlier than your old order. I just want my order in an appropriate prize in which i have ordered it.
                        +2 photos
                        Oct 12, 2019
                        Complaint marked as Resolved 
                        Finally, they delivered order.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 11, 2019
                        Flipkart Customer Care's response
                        Hi, ​​​​​​​​​​​​​​​​​​​We are sorry to let you know that your orders (OD[protected] and OD[protected] have been cancelled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. However, the sellers are always trying to do their best to bring you great deals and discounts. Stay tuned for more details, coming soon. We are constantly striving to improve the overall experience with us.
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                          A
                          asishstalbot
                          from Tumkur, Karnataka
                          Oct 10, 2019
                          Resolved
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                          Resolved

                          Address: 641602

                          Transaction failed of order id : ff[protected], and the transaction amount 75634. I was booking a flight ticket on 19th sep 2019 and payment was through bank transfer and after i finished the payment by entering the otp, the screen froze at payu screen and did not redirect to the flipkart page, amount got debited and the ticket was not confirmed. Spoke with the flipkart team they said they did not receive the payment and discussed with the bank they said amount has been settled to flipkart, back and forth am getting these two replies from both the people. Bank shared me the proof for the payment confirming that flipkart has received the amount. Customer care at flipkart said that amount will be credited to my account in 7 working days and today is 10th oct.
                          +1 photos
                          Nov 12, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 11, 2019
                          Flipkart Customer Care's response
                          Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
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                            A
                            Anand Golla
                            from Mumbai, Maharashtra
                            Oct 10, 2019
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            I ordered oppo f11 pro from flipkart on sept 30th 2019 in exchange for my
                            Oppo k1 which was bought with the flipkart buyback gaurantee through which
                            I availed 18300 exchange value and rest 1740 i paid online. My order no. Is
                            Od[protected]. I have been calling the customer care since a week
                            And more still their is no reasonable response from your end. Since a week
                            They are saying we have noted down your feedback and its being escalated to
                            The concerned team. One said we are the delay team you just cancel your
                            Order there is no reason from our end another one said i'm from concerned
                            Team and said the same but noone with a proper resolution. They asked me to
                            Cancel my order i have no problem doing that but when i tried to cancel the
                            Order there is a fine of 1200 rupees for cancellation imposed on my buyback
                            Value. The seller is a flipkart assured seller then you must be able to
                            Contact him and the company flipkart claims buyback gaurantee as such and
                            Provided no resolution too. If consumer can't avail the service they
                            Shouldn't show that up as a gaurantee. Using the word gaurantee for
                            Marketing strategies is an offence when flipkart can't fulfil it. If you
                            Want to cancel my order then do it from your side i'm not taking this 1200
                            Rupees loss and why should i, you are responsible for it.
                            +2 photos
                            Nov 12, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 11, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            I wonder why flipkart has failed to deliver my mobile product ordered on Oct-2 and which reached my nearest hub 4 days back in hyderabad but still not delivered and even no proper communication for delay in delivery. The tracking of product showing its dispatched and received stories from mother hub to local hub and back again. Please don't cheat customers like this, other wise you will loose your business and credibility.
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                              S
                              Simranjot
                              from Mohali, Punjab
                              Oct 10, 2019
                              Resolved
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                              Resolved

                              Address: Ashriya infotech mohali, 160055

                              I was ordered a laptop on 30 sep 2019. The first date of delivery is before 8th oct and then after 2 days the date was changes to 11th oct. I was booked a tickets of 9th oct to go out of station. There is a loss of 6000 of my tickets. What is this and then there is email from flipkart on 8th oct that your order is deliver on 9th oct but today is 10th oct and order is not delivered yet what is this? I complaint many times to flipkart but there is no response about my product. I requested you to please give me tickets money to me
                              Nov 12, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 11, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
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                                W
                                Witty Rajput
                                from Mumbai, Maharashtra
                                Oct 10, 2019
                                Resolved
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                                Resolved

                                Address: Zirakpur, Zirakpur, 140603

                                Dear team,
                                I purchased fully automatic machine from you but when i received it is semi automatic and totally repaired nd not working properly. Also share video with your technician. I already use semi automatic then why i purchse from you why you give me wrong product if i paid advance amount to you. I trust on flipkart that's why i gave you advance payment. But you guys harrassing me so much. So its my request to please refund my amount soon. Other wise i will take legal action.

                                Pathetic experience
                                +1 videos
                                Nov 12, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 11, 2019
                                Flipkart Customer Care's response
                                Hi, We're sorry to hear that. We'll definitely look into it. However, we are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                                Probably not working, more tension created
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                                  R
                                  Rajendra Singh 0007
                                  from Noida, Uttar Pradesh
                                  Oct 10, 2019
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                                  Address: New Delhi, Delhi

                                  Hello Sir
                                  My order phone oppo F11 pro date 08/10/2019 time 11:11 pm Oder I'd: 20191008 [protected] did and online payment by paytm 3999 Rs. but no updates. I think hi is cheats me please sir refund my money
                                  +3 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 15, 2019
                                  Flipkart Customer Care's response
                                  Hi,
                                  Thanks for getting in touch.
                                  We are sorry to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
                                  You can also check your order status here: http://fkrt.it/bqWLi~NN
                                  Hope to hear from you soon.
                                  Oct 16, 2019
                                  Updated by Rajendra Singh 0007
                                  Hello Sir
                                  My order phone oppo F11 pro date 08/10/2019 time 11:11 pm Oder I'd: 20191008 [protected] did and online payment by paytm 3999 Rs. After that I was not given any information nor did I get any goods.
                                  Please Sir halp me

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                                    A
                                    ashishdh12
                                    from Noida, Uttar Pradesh
                                    Oct 10, 2019
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                                    Address: New Delhi, Delhi, 110043

                                    I had ordered creative speaker from flipkart on 29th of sep 2019 and delivery date was 4th of oct however they failed to deliver the same and the customercare ensured it will get deliver by 9th of oct but on 10th they cancelled the same without giving any update.
                                    Rediwala's are better than flipkart. Wasted my time, screwed precious moments mentally.

                                    My concern is why they are running their business if they don have better customer service moreover their customer service has no escalation matrix.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 10, 2019
                                    Flipkart Customer Care's response
                                    Hi, ​​​​​​​​​​​​​​​​​​​
                                    We are sorry to let you know that your order for Creative Stage 160 W Bluetooth Soundbar has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 10 Oct 19 and it will be reflecting by 18 Oct 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                                    Oct 10, 2019
                                    Updated by ashishdh12
                                    Okay! please provide the same discount as it was earlier. I will order right now.
                                    price was 5999/- please prove whether your understanding should be appreciated or not!
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                                      A
                                      ABIL MG
                                      from Ernakulam, Kerala
                                      Oct 10, 2019
                                      Resolved
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                                      Resolved

                                      Address: Holy Family Institute of Nursing Education, Premier Road, Kurla West., Mumbai City, Maharashtra, 400070

                                      I have ordered realme 5 from flipkart on[protected] and the promised delivery time was on[protected]. But the product is not delivered by the date and after i raised complaint the gave me updated date as[protected]. On[protected] i got message from ecom executive that they are out for delivery of product. But i haven't got my product yet. What kind of service is this. I tried to contact your customer care and nobody is responding. I have never experienced such a bad service from flipkart.
                                      +1 photos
                                      Nov 28, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 11, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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