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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
Complaints 47285
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Flipkart reviews & complaints page 1137

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A
Ashwin Veliyambra
from Mumbai, Maharashtra
Oct 8, 2019
Resolved
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Resolved

Address: Sarvodaya Nagar, Ambarnath west, Thane, Maharashtra, 421505

Hi,
My name is ashwin and my contact number is [protected]. I have purchased a real me xt on flipkart with exchange. However first of all the product was delivered 3 days late. Secondly it was with exchange of my old phone mi a1. However the delivery agent rejected it just because of really really small scratch. I am unable to attach the video i took of my phone. If there is any email, i can forward that video as well.
I don't understand how can some company work so inefficiently. Very pathetic. I was waiting for the phone since last 3 days. I formatted my old phone and was waiting for the new phone. It was great inconvenience to us.

I traveled to work without a phone since last 3 days as my old phone has to be kept at home for pickup. And after all this inconvenience i didn't get my phone today. Delivery boy rejected my old phone.
Nov 9, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
Flipkart Customer Care's response
Hi ​​​​​​​​​​​​​​​​​​​
We are sorry to let you know that your order for Realme XT (Pearl Blue, 128 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has initiated the refund on 09 Oct 19 and it will be reflected within 2 business days in your credit card account. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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    M
    monucool0143
    from Koch Bihar, West Bengal
    Oct 8, 2019
    Resolved
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    Resolved

    Address: 8295232339

    Sir, i have received the watch on 04 oct 19 order no. Is od[protected]. This watch has software problem like counting steps in four wheeler, wrong heart rate data. I have contacted flipkart through app but my complaint closed without giving reasons, they r nor raising complaint and cutting the call in middle. Plz do needful. My no. [protected]
    Nov 10, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 08, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Dec 30, 2019
    Flipkart Customer Care's response
    Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on October 11, 2019. Hence, closing the complaint from our end.
    .Hello sir I am very disappointed this is the third time in 2 days that i bought the product on flipkart and they cancelled my order and refund will be cerdited in 8 days.. Sir they are doing fraud with customers plzz take some action on them as soon as possible
    Flipkart deliver expired Haldiram's Navratan Namkeen to me on date 20/9/19. I have done complaints 5-6 time over phone call but not resolved my issue. Now I want to return this expired product. ..., ... Regards.
    Pratipal Singh
    [protected]
    [protected]
    Today big billion day sale offer (Vivo z1x mobile) price was showing rupees 15, 000. but iam going to buy a phone it was showing 19, 000 rupees in a cart . I already called and told to custumercare about this issue, but still its showing 19000 rupees.
    [protected]
    I have deactivated my flipkart account few days ago . Now I need to Reactivate my account for the purpose to use ...
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      Lokesh Chowdary Yedoti
      from Bhimavaram, Andhra Pradesh
      Oct 8, 2019
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      I am Lokesh.I got stucked in a fraud of fake website i. E flipkart lite explore plus. While i m using my phone i got one pop up and and i clicked on that website. Where is shows some offers like hp 14 core 7th generation laptop which costs 30000 in market but their offer says the price of hp 14 core 7th generation for rs.1247.please help me
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        A
        ajay_ketu
        from Ahmedabad, Gujarat
        Oct 8, 2019
        Resolved
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        Resolved

        Address: Jamnagar, Gujarat, 361001

        I had ordered two levis shirt order id od[protected].

        I just got one shirt. One shirt is missing. This is really sad. Even i had called the currier person plenty times, still no help received.

        I have called to customer care regarding the short shipment, but till now no response received. Hope flipkart will sure take action.

        Hope they will help me.
        Nov 13, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 09, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          S
          SubhaMandol
          from Mumbai, Maharashtra
          Oct 8, 2019
          Resolved
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          Resolved

          I am unable to play any flipkart games, whenever i try to play amy games, they show an error message. This has been going on since 2-3 months, i have called the flipkart customer service many times, they say to wait for few days, but months have passed and my problem is still not resolved. I use flipkart very much but this bad service has been unsatisfactory and i am really disappointed. Will i never get to play again? Will flipkart ever look into this seriously???
          Nov 10, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 09, 2019
          Flipkart Customer Care's response
          Hi,
          Thanks for getting in touch.
          We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details or get in touch with our customer support number[protected].
          You can also check your order status here: http://fkrt.it/bqWLi~NN
          Hope to hear from you soon.
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            S
            Subho Mandol
            from Mumbai, Maharashtra
            Oct 8, 2019
            Resolved
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            Resolved

            I am unable to play any flipkart games, and i am just receiving an error message whenever i try to play, and this is happening for 2-3 months, i have called flipkart customer service many times, they say it will take few days but months have passed my issue is never resolved. I use flipkart very mucj but i am really unsatisfied with this service, will flipkart ever look into this seriously??
            Nov 10, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 09, 2019
            Flipkart Customer Care's response
            Hi,
            Thanks for getting in touch.
            We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details or get in touch with our customer support number[protected].
            You can also check your order status here: http://fkrt.it/bqWLi~NN
            Hope to hear from you soon.
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              S
              Sourabh seth
              from Bengaluru, Karnataka
              Oct 8, 2019
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              If something i purchase from flipkart at low price they are canceling the order and telling us to order a fresh one at its original price and I talk to customer service to raise a complaint regarding this. They denayed to raise a complaint also
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                S
                Suri002
                from Mumbai, Maharashtra
                Oct 8, 2019
                Resolved
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                Resolved

                Address: Karimnagar, Andhra Pradesh, 505001
                Website: Flipkart

                My product was cancelled by flipkart after a week of placing the order. I was placed the order on 29/09/2019 they accepted the order and given the delivery date was 01/10/2019. But i didn't got the product so i raised a complaint on it they given the the for solving the issue was 05/10/2019. But they didn't solve the issue and moreover they were called to me and said that please cancel the order we have an issue from our side, i didn't accept it i said to them i want my order. After they they were cancelled my order with out giving the information to me. At the time of booking the product cost is ₹4499/- now the price is ₹5799/- who bare the difference amount. I want my product at the cost of booking time. The order i'd is od[protected]
                Product is f&d f3800x 80 w bluetooth home theatre.
                Nov 17, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 09, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  N
                  Neeraja arun
                  from Mumbai, Maharashtra
                  Oct 8, 2019
                  Resolved
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                  Resolved

                  On 18 th sep 2019, i have ordered for 2 realme 5 pro phones (Price each for 16, 999) and cancelled the same on 18th sep itself. My order details are od[protected] and od[protected]. On the cancellation day i got the message that my money will be refunded by 26 th. But it was not credited. I called your customer care and they asked to send my bank statement n i have done the same. It's more than 19 days but still i don't have a correct response from flipkart. Every time there executives call me n tell "" sorry mam for the delay we are contacting with bank, please wait for some more time. How long should i wait for my money. I should get refund of a total of 33, 998. Please kindly provide me with some correct response apart for the dialogue what i get from flipkart customer service representative.
                  Thanking u in advance
                  Nov 19, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 09, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  I didn’t get any refund till now but they closed my issue
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                    F
                    Fehmida Khan
                    from Mumbai, Maharashtra
                    Oct 8, 2019
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 401107

                    I had been order one product and order date was 1st october, product deliver date was 5th of october. But i haven't received my product yet. This is not good thing why this is so late. I had order one kitchen appliances set which i have to give as a birthday gift for my friend i'm so disappointed of this service

                    My name is fehmida khan
                    My number is [protected]
                    Nov 17, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 08, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Dec 30, 2019
                    Flipkart Customer Care's response
                    Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered on October 12, 2019. Hence, closing the complaint from our end.
                    सर पिछले दिनों Flipkart का एक नोटिफिकेशन आया मोबाइल पर जिसमे बताया गया आपको लेपटॉप पर 90% ऑफ हैं जिसके झांसे में मैं आ गया और मेरे खाते से 1600 रुपए कट गए लेकिन हमें कोई सामग्री प्राप्त नही हुयी इस बात को आज दो महीने होने वाले हैं ..
                    please सर हमें हमारा पेसा वापस लौटाने का कष्ट करें
                    I am order realme xt phone 30th September 12.30am..but product not packed ..and shipped by vision star seller my delivery date 2nd October is over ..
                    My flip kart account is deactivated.now I am trying to activate my account.my account is activate connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
                    Pl solve this problem vastly
                    I order samsung s9 plus mobile
                    But I got damage phone
                    Now flipkart lock my account
                    And return request cancel without talking to me

                    Please help me
                    M[protected]
                    This product was supposed to reach me by yesterday, but still has not reached me.
                    Tracking no:FMPC[protected].
                    I have been blocked from using game zone in Flipkart. Its showing ' something went wrong' kindly unblock my game zone
                    I am not able to access flipkart game zone.It shows an error that "we encourage fair play in line with our terms and conditions." Pls try n solve this error as soon as possible.
                    Flipkart Mob NO - [protected]

                    U Have blocked my account. Please unblock it. In future I will not this mistake.
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                      R
                      rajesh kumar biswal
                      from Mumbai, Maharashtra
                      Oct 8, 2019
                      Resolved
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                      Resolved

                      Address: At/Po Barihpur, 759120

                      Refund rejected
                      Issue was resolved. If issue was not resolved you can return till mujhe refund chaiyia refund rejected
                      Issue was resolved. If issue was not resolved you can return till refund rejected
                      Issue was resolved. If issue was not resolved you can return till refund rejected
                      Issue was resolved. If issue was not resolved you can return till
                      Nov 20, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 09, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
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                        L
                        Logintaken
                        from Guwahati, Assam
                        Oct 8, 2019
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                        Address: Kamrup Metropolitan, Assam

                        I have ordered realme xt (6gb ram, pearl white) on 1st october by exchanging my old lenovo k3 note and i received the product on 4th october. But they have sent realme xt (4gb ram, pearl blue). I have raised request for that 3 times but every time the seller rejected the request by replying that the reason is not correct. I talked to the customer care executive and they are just extending the timeline. They just kept on saying that the problem will be resolved within 3 days. From 4th october i have been waiting to get a replacement but neither the customer executive nor the seller is helping me out. I requested the customer agent to make a request but they made a wrong request because of which once again the request got rejected. Please help me out. It's a humble request.
                        Flipkart customer support has been notified about the posted complaint.
                        Oct 09, 2019
                        Updated by Logintaken
                        From yesterday, Realme XT is at sale on flipkart store but the seller is not initiating the replacement request neither he is accepting the refund request. The return window will close by 14th October. After that, I will not be able to place any replacement or refund request. The customer care executives are also not taking the matter seriously. I'm in a dilemma whether they will give any refund or just extend the timeline so that after 14th October the return window closes and the policy ends. Please do something.
                        Verified Support
                        Oct 09, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Oct 12, 2019
                        Updated by Logintaken
                        The product is available today(12th October) on flipkart store but the seller is neither replacing nor accepting the refund request. Please look into this matter at the earliest.
                        Oct 18, 2019
                        Updated by Logintaken
                        The issue is still not resolved. 15 days passed but no any sign of response from flipkart team. Worst and pathetic customer service from flipkart.
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                          N 6
                          from Adur, Kerala
                          Oct 8, 2019
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                          Address: Bangalore, Karnataka

                          I ordered a mobile with exchange offer but flipkart delivery agent rejected my order stating that my phone has scratches.. Later i contacted the flipkart customer care and i was promised that they'll reattempt the delivery.. But it never happened and it got cancelled without my confirmation.. This is not acceptable.. I sent a several mails to customer care but never got reply.. This is completely cheating.. I've attached the images from flipkart website itself stating that the scratches are acceptable..
                          Flipkart customer support has been notified about the posted complaint.
                          Oct 08, 2019
                          Updated by N 6
                          It can be rejected only if my phone falls under this rejection policy but my mobile had only one or two scratches that's it..

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                            I
                            irshadalamtech9152
                            from Dabwali, Haryana
                            Oct 8, 2019
                            Resolved
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                            Resolved

                            Address: 400074

                            I have booked redme 7a on big billion days offer, this order was expected to deliver on 5th october, on 5th october i got a missed call not a full ring mobile was in hand only, immediately i called them back and asked when you will deliver, he replied with bold attitude i was trying to reach you whole day but couldn't, so will deliver tomorrow (06oct2019), he was lying, because my phone was on with full network and other call i got as usual. Then tomorrow (06oct2019) i didn't get any call and day after tomorrow (07oct19) i got a flipkart notification mentioned your ​order has delivered. I called on flipkart customer care number [protected], they are helpless saying, concerned department is available call in between 9am to 6pm, such a bad experience i never expected from flipkart. Kindly resolve complaint number in[protected] as early as possible.
                            Oct 30, 2019
                            Complaint marked as Resolved 
                            Finally my complaints got resolved. We have continuously followed them, sometimes they're simply marked complaints as resolved, then immediately we have called customer care and asked them to reopen the complaints. Lately delivered but this situation nicely handled by flipkart. Thanks
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Oct 10, 2019
                            Updated by irshadalamtech9152
                            I have talked many times with Flipkart customer care, they said your complaint(In[protected] for
                            Order ID - OD[protected] will get resolved on or before 12-Oct-2019. Will update this post again after 12-Oct-2019. If I get my order delivered or full refund amount then surely will appreciate them.
                            Oct 14, 2019
                            Updated by irshadalamtech9152
                            Still no update from Flipkart, I think Flipkart is running scam like this way.
                            Oct 30, 2019
                            Updated by irshadalamtech9152
                            Finally my complaints resolved, thanks flipkart.
                            Verified Support
                            Oct 31, 2019
                            Flipkart Customer Care's response
                            Hi, As per the previous conversation with the team, Thank you for confirming that the product has been delivered to you. Hence, closing the complaint from our end.
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                              D
                              devil_dani
                              from Gurugram, Haryana
                              Oct 8, 2019
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                              From the past 1 and a half year, my affiliate marketing money has not been paid. I have crossed the threshold a year ago. But i have not been paid to date. I have tried to contact them multiple times but i haven't had from them even once. I have trying to contact them over twitter bu no positive response.

                              I request the flipkart affiliate marketing team to process my payment after tds as soon as possible.
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 08, 2019
                              Flipkart Customer Care's response
                              Hi, We would request you to contact on [protected]@flipkart.com. Closing the complaint from our end.
                              Oct 08, 2019
                              Updated by devil_dani
                              I have tried to contact them multiple times but I haven't received any response from them.
                              I have ordered 3 mobile to 3 different place to my friend and collegue. And now flipkart blocked my account saying that i am reselling products. Without inquiry, how can they block my account. Please take necessary action on them. My Flipkart Account balance is Rs.2100..
                              I ordered ps4 1 tb on 3 oct item should be packed on 11 oct according to you how you justify this 8_9 days for packing kindly look into this matter and provide fast delivery and inform me as well as Order ID - OD[protected]

                              Regards,
                              Chinmay Sharma
                              From 7 days i am comlaining to flipkart team for unblock my account. Since 10 days i am not able to use flipkart app & they are replying me with wrong information. So many trasaction i have completed with flipkart still?????

                              email id : yasin.[protected]@gmail.Com
                              contact no: [protected]
                              Please open my account
                              My account gift card had been deactivated. After several follow up they are still working on the technical aspect.
                              They have given a resolution period of 9 days.
                              Please look into
                              Cardless credit 20000 rupees amount but KYC submitted not successfully please reopen cardless credit format.
                              Had ordered items on my pincode 500008 but flipkart says message while purchasing that not serviceable at your pincode. Please resolve this.
                              Dear maam/sir,
                              Please help me with the return request .I have ordered a sweatshirt and i've ordered a small size but the size is too large.I want to return the product but i could not return the product since there is no option for returning the product.
                              My account was inactive so I didn't get online shopping.so activate my account
                              I m a plus member to the flipkart. Where i have too many purchase and jst of 5 return but My account has been blocked showing high return whereas there is not much return. I m a plus member in the flipkart than also they have blocked showing high return. Please help. My account associated with flipkart is [protected]@gmail.com
                              [protected]
                              Please sir my game zone was not working at all. It says "we encourage fair play in line with our terms and conditions".
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                                divya bharti
                                from Delhi, Delhi
                                Oct 7, 2019
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                                Address: paramjeet singh saini, Panchkula, Haryana, 134104
                                Website: filpkart-pay.offerclub.store/#/mobile.html#

                                Http://filpkart-pay.offerclub.store/#/mobile.html#
                                This is site.. I ordered for canon.. Even paid money through paytm.. Then i have seen money was deducted but now they r doing same with everyone... Flash sale after 20 minute is going on.. I got a massage in whatsapp i clicked it and they continued to pay through my paytm... Money was deducted what to do.. Please help me... I money has been deducted
                                Flipkart customer support has been notified about the posted complaint.
                                Oct 08, 2019
                                Updated by divya bharti
                                Reminder
                                Verified Support
                                Oct 09, 2019
                                Flipkart Customer Care's response
                                Hi,
                                We would like to inform you that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal. Also, kindly note that in case of any monetary loss due to fraud by such websites, you may file a complaint with the cyber cell for support. Your kind understanding is appreciated.
                                Oct 09, 2019
                                Updated by divya bharti
                                Where I should go for the complaint
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                                  K
                                  Komnivi
                                  from Mumbai, Maharashtra
                                  Oct 7, 2019
                                  Resolved
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                                  Resolved

                                  Address: Sonipat, Haryana, 131001

                                  Flipkart — mobile purchase - exchange product valuation issues
                                  Komal on oct 3, 2019
                                  I have purchased infinix smart 3 plus (Order id - od[protected]], selected option to exchange my old mobile and exchange value offered is rs. 3000
                                  When the company person came to deliver the product, he started checking the old exchange phone and tried to reduce the exchange cost by mentioning one or other reasons. The old phone is meeting all the guidelines set by flip kart on their website. Finally i told him, okay i will pay the difference amount, that he told me 1050 but after i see the flip kart receipt there is same value and the delivery person fraud me 1050. I want my cash back
                                  Name of deliver person kuldeep
                                  Nov 8, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 08, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 30, 2019
                                  Flipkart Customer Care's response
                                  Customer raised a complaint regarding the valued of the exchange product. We have interacted with the customer and confirmed that the issue has been resolved and the customer has been able to avail the buy back guarantee offer successfully. Hence, closing the complaint from our end.
                                  I have ordered TV and while ordering I have selected 9 months EMI option but yesterday I got call from bank saying it's not converted to EMI. Do at any point I want to be convert this to EMI.

                                  Attached my order screenshot
                                  Duplicate product is delivered to me. I had ordered maybelline fit me foundation.
                                  Out for Delivery: Sony RT40 Tall Boy Sys... with tracking ID FMPP[protected] from flipkart.com, will be delivered today by an EKART Wish Master (call [protected], PIN 147).

                                  Not delivered. No one call me and customer service representative not respond well. .I am trying since yesterday.
                                  Please sort it down.
                                  Pradiip S. Narayan's reply, Oct 4, 2019
                                  OD116662815220903000
                                  I wanted to purchase a new laptop worth 58999 from Flipkart on 1october . only 38505rs was deducted and my order was cancelled
                                  Why do you cancel my product please redelivery of my product... This is prepaid product... It is not fair... Uuu
                                  I ordered oppo phone for 12990, I pre paid through phone pay.After 2 hours I cancelled it. I got a notification in Flipkart that refund has been done, amount will be credited by 24hours.But I haven't received any money yet.Please do support me.
                                  Hii sir.
                                  I am order realme 3i on 30th September. Today 3th December .this order when delivered.plz quickly delivered this product .
                                  Order ID - OD[protected]
                                  Dear Sir
                                  My Flipkart Account is block
                                  My Flipkart Register Mob no-[protected],
                                  FLIPKART BLOCKED MY ACCOUNT WITHOUT ANY INFORMATION,
                                  MY WALLET BALANCE IS 1000
                                  JISKO FLIPKART NE ACCOUNT BLOCK KAR DIYA HAI JISKE KARAN MAI USE NAHI KAR PA RAHA HU
                                  My account is blocked.I don't know what happened.they didn't send message or mail, I have mentioned the mail I'd below please solve the issue immediately

                                  [protected]@gmail.com
                                  This product is not complete
                                  Pritam Kumar sah's reply, Oct 2, 2019
                                  Not good
                                  I have booked order from flipkart and you are cancelled why u cancelled my order and I need that order
                                  Akhilkumar Kosuru's reply, Oct 1, 2019
                                  I need that order
                                  I deactated my account now i have to activate my flipkart account
                                  I have placed oppo f11 pro on 30/9/2019 afternoon at 2:05 pm without any information order got cancelled and amount got deducted from my bank account refund was not in place.
                                  1, seller date august 9.2019 mobile sellers Rs.2199 at aug 9, 2019 time. 20:49:56. 2, 21.09.2019 seller date laptop purchasing date 21.9.2019, time-21:33:28
                                  prabhadh's reply, Sep 28, 2019
                                  laptop parchacing
                                  test
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                                    R
                                    rathincr
                                    Oct 7, 2019
                                    Resolved
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                                    Resolved

                                    Address: Apta towers, Ayyanthole, Thrissur, Kerala, 680611

                                    Dear sir/madam,

                                    I had purchased one iPhone 7 on[protected] and the product I received it on[protected]. But it was a faulty product( a black line one the display).I had already reported it there and raised a complaint regarding the same. [Order ID: OD[protected], incident: IN[protected]].

                                    As per customer care executive suggested I contacted authorised service centre and they also approved that it's a faulty piece and I have attached their detailed report regarding the same. They also suggest to return you back as it's a new product.

                                    So I kindly request you either replace the product or refund the amount.Please find the attachment of faulty product details, invoice, and the product details.
                                    Feb 11, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 09, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Oct 15, 2019
                                    Updated by rathincr
                                    Thanks. Finally they replaced the product.
                                    Verified Support
                                    Dec 31, 2019
                                    Flipkart Customer Care's response
                                    Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the replacement of the product. The seller has confirmed that the product has been delivered on October 15, 2019. Hence, closing the complaint form our end.
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                                      1
                                      17musiclover
                                      from Mumbai, Maharashtra
                                      Oct 7, 2019
                                      Resolved
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                                      Resolved

                                      I raised a complaint in consumer forum because you flipkart cancelled my orders. After I raised the complaint, I didn't get the resolution instead my account was blocked. I got a mail stating "our system have observed a trend in your purchase that suggests that the items you've purchased are not intended for personal use." But I am not a reseller. I have a family of 8 uncles. They need stuff & I ordered for them. How can you decide that my orders were not intended for personal use. Also, I had 3 active orders for which l had already paid, I am not even able to track and check those orders because of this blockage. You have my money and therefore I demand your service.
                                      Feb 5, 2020
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 09, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Oct 21, 2019
                                      Updated by 17musiclover
                                      It's already been 15 days and there is no revert from you guys.
                                      Verified Support
                                      Dec 31, 2019
                                      Flipkart Customer Care's response
                                      Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.
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                                        H
                                        Hemal V Vora
                                        from Mumbai, Maharashtra
                                        Oct 7, 2019
                                        Resolved
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                                        Resolved

                                        Address: FLIPKART INTERNET PVT LTD, Building Alyssa,Begonia & Clove Embassy Tech Village,Outer Ring Road,Devarabeesanahalli village, Bengaluru:560103, 380007
                                        Website: FLIPKART

                                        I had ordered mobile phone online by oreder id : od[protected]. I made fullpayment on 4th octomber 2019. Today i received mail that in order to serve all equally flipkart cancelled my order.

                                        On telephone inquiry i was talled that i might be possible that might have been damaged in transition so i was not deliverd and so on.

                                        Fact is even to day same seller is selling same mobile on flipkart.

                                        I think it"s pure case of cheating. This way they keep crores of rupee in their account and than after some time they would refund it.
                                        Nov 9, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 08, 2019
                                        Flipkart Customer Care's response
                                        Hi Hemal, We are sorry to let you know that your order for the product 'OPPO A5 2020 (Dazzling White, 64 GB)' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has initiated the refund and it will be reflecting in your account by within 8 business days from the date of 08 Oct 19. Your kind understanding is appreciated.
                                        Sir I have order In flipkart. My brother is in the army. I had to send this phone to them. Now this thing will go on for the next 6 months. Please do some solution for me. He is currently in Doklam. These phones are very important for them, sir.
                                        In the previous day's i have returned my orders for the number of time and today i got mail from Flipkart that my account has been blocked. Please resolve this problem as soon as possible..
                                        Money is deducted from my bank account. It was showing transaction failed yet the money is deducted and the order was not placed
                                        I purchased car body cover ...then used that cover the cover color was released and stick my car ...then i wash the car that color not to clear ...now what i do ...your not to react ...i register complaint in consumer forum...

                                        order id;OD[protected]
                                        We, faced a fraud transaction on 25/09/2019 . Of amount Rs. 27999 and Rs.18990 to an unknown flipkart id . the transaction was not approved by us and took place through our debit card . Also, we are trying to reach flipkart but they are not responding.we talked to one of their executive.
                                        we request a refund of the amount.
                                        mob. no [protected]
                                        I booked a redmi 7a mobile and then i cancelled it on same day but 7 days was gone still now i am not getting refund of my money
                                        My product not delivery... please call me .. problem solve? Delivery date is over ..call me this number [protected]
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