Flipkart Complaints & Reviews

I am unable to play any flipkart games, and i am just receiving an error message whenever i try to play, and this is happening for 2-3 months, i have called flipkart customer service many times, they say it will take few days but months have passed my issue is never resolved. I use flipkart very mucj but i am really unsatisfied with this service, will flipkart ever look into this seriously??

If something i purchase from flipkart at low price they are canceling the order and telling us to order a fresh one at its original price and I talk to customer service to raise a complaint regarding this. They denayed to raise a complaint also

My product was cancelled by flipkart after a week of placing the order. I was placed the order on 29/09/2019 they accepted the order and given the delivery date was 01/10/2019. But i didn't got the product so i raised a complaint on it they given the the for solving the issue was 05/10/2019. But they didn't solve the issue and moreover they were called to me and said that please cancel the order we have an issue from our side, i didn't accept it i said to them i want my order. After they they were cancelled my order with out giving the information to me. At the time of booking the product cost is ₹4499/- now the price is ₹5799/- who bare the difference amount. I want my product at the cost of booking time. The order i'd is od[protected]
Product is f&d f3800x 80 w bluetooth home theatre.

On 18 th sep 2019, i have ordered for 2 realme 5 pro phones (Price each for 16, 999) and cancelled the same on 18th sep itself. My order details are od[protected] and od[protected]. On the cancellation day i got the message that my money will be refunded by 26 th. But it was not credited. I called your customer care and they asked to send my bank statement n i have done the same. It's more than 19 days but still i don't have a correct response from flipkart. Every time there executives call me n tell "" sorry mam for the delay we are contacting with bank, please wait for some more time. How long should i wait for my money. I should get refund of a total of 33, 998. Please kindly provide me with some correct response apart for the dialogue what i get from flipkart customer service representative.
Thanking u in advance

I had been order one product and order date was 1st october, product deliver date was 5th of october. But i haven't received my product yet. This is not good thing why this is so late. I had order one kitchen appliances set which i have to give as a birthday gift for my friend i'm so disappointed of this service

My name is fehmida khan
My number is [protected]

Refund rejected
Issue was resolved. If issue was not resolved you can return till mujhe refund chaiyia refund rejected
Issue was resolved. If issue was not resolved you can return till refund rejected
Issue was resolved. If issue was not resolved you can return till refund rejected
Issue was resolved. If issue was not resolved you can return till

I have ordered realme xt (6gb ram, pearl white) on 1st october by exchanging my old lenovo k3 note and i received the product on 4th october. But they have sent realme xt (4gb ram, pearl blue). I have raised request for that 3 times but every time the seller rejected the request by replying that the reason is not correct. I talked to the customer care executive and they are just extending the timeline. They just kept on saying that the problem will be resolved within 3 days. From 4th october i have been waiting to get a replacement but neither the customer executive nor the seller is helping me out. I requested the customer agent to make a request but they made a wrong request because of which once again the request got rejected. Please help me out. It's a humble request.

I ordered a mobile with exchange offer but flipkart delivery agent rejected my order stating that my phone has scratches.. Later i contacted the flipkart customer care and i was promised that they'll reattempt the delivery.. But it never happened and it got cancelled without my confirmation.. This is not acceptable.. I sent a several mails to customer care but never got reply.. This is completely cheating.. I've attached the images from flipkart website itself stating that the scratches are acceptable..

I have booked redme 7a on big billion days offer, this order was expected to deliver on 5th october, on 5th october i got a missed call not a full ring mobile was in hand only, immediately i called them back and asked when you will deliver, he replied with bold attitude i was trying to reach you whole day but couldn't, so will deliver tomorrow (06oct2019), he was lying, because my phone was on with full network and other call i got as usual. Then tomorrow (06oct2019) i didn't get any call and day after tomorrow (07oct19) i got a flipkart notification mentioned your ​order has delivered. I called on flipkart customer care number [protected], they are helpless saying, concerned department is available call in between 9am to 6pm, such a bad experience i never expected from flipkart. Kindly resolve complaint number in[protected] as early as possible.

From the past 1 and a half year, my affiliate marketing money has not been paid. I have crossed the threshold a year ago. But i have not been paid to date. I have tried to contact them multiple times but i haven't had from them even once. I have trying to contact them over twitter bu no positive response.

I request the flipkart affiliate marketing team to process my payment after tds as soon as possible.

Http://filpkart-pay.offerclub.store/#/mobile.html#
This is site.. I ordered for canon.. Even paid money through paytm.. Then i have seen money was deducted but now they r doing same with everyone... Flash sale after 20 minute is going on.. I got a massage in whatsapp i clicked it and they continued to pay through my paytm... Money was deducted what to do.. Please help me... I money has been deducted

Flipkart — mobile purchase - exchange product valuation issues
Komal on oct 3, 2019
I have purchased infinix smart 3 plus (Order id - od[protected]], selected option to exchange my old mobile and exchange value offered is rs. 3000
When the company person came to deliver the product, he started checking the old exchange phone and tried to reduce the exchange cost by mentioning one or other reasons. The old phone is meeting all the guidelines set by flip kart on their website. Finally i told him, okay i will pay the difference amount, that he told me 1050 but after i see the flip kart receipt there is same value and the delivery person fraud me 1050. I want my cash back
Name of deliver person kuldeep

Dear sir/madam,

I had purchased one iPhone 7 on[protected] and the product I received it on[protected]. But it was a faulty product( a black line one the display).I had already reported it there and raised a complaint regarding the same. [Order ID: OD[protected], incident: IN[protected]].

As per customer care executive suggested I contacted authorised service centre and they also approved that it's a faulty piece and I have attached their detailed report regarding the same. They also suggest to return you back as it's a new product.

So I kindly request you either replace the product or refund the amount.Please find the attachment of faulty product details, invoice, and the product details.

I raised a complaint in consumer forum because you flipkart cancelled my orders. After I raised the complaint, I didn't get the resolution instead my account was blocked. I got a mail stating "our system have observed a trend in your purchase that suggests that the items you've purchased are not intended for personal use." But I am not a reseller. I have a family of 8 uncles. They need stuff & I ordered for them. How can you decide that my orders were not intended for personal use. Also, I had 3 active orders for which l had already paid, I am not even able to track and check those orders because of this blockage. You have my money and therefore I demand your service.

I had ordered mobile phone online by oreder id : od[protected]. I made fullpayment on 4th octomber 2019. Today i received mail that in order to serve all equally flipkart cancelled my order.

On telephone inquiry i was talled that i might be possible that might have been damaged in transition so i was not deliverd and so on.

Fact is even to day same seller is selling same mobile on flipkart.

I think it"s pure case of cheating. This way they keep crores of rupee in their account and than after some time they would refund it.

Hello flipkart,

This is my first order in this month from flipkart and i have had the worst experience of my life.
I ordered a LG 215 ltr direct cool single door, 5 star refrigerator with order ID OD[protected] from your website on 2 oct, 2019 and my product was to be delivered on 6 Oct 2019, As i was awaiting the refrigerator to be delivered i received your message stating the shipment has been cancelled.

I immediately called your customer care to confirm and what i hear is the worst and lamest excuse that since the product was ordered by you has been cancelled
For 2 days we were tracking the shipment which was already shipped.And all of a sudden today you tell me the order has been cancelled?for which I had already paid to you. Are you trying to fool your customers?
I ordered this product as a gift for my wife on his birthday. Since the product was available on a discounted price, we placed the order.
I am literally devastated. How do you even expect people coming and ordering from your website when you provide the worst service like this? How can you cancel someone's order in the middle of the shipment?
I need to get my refrigerator today. If you do not look into this i will definitely file a complaint in consumer court and ensure that a word of mouth spreads about your pathetic delivery system. This is a problem between you and your courier team, not my problem. I need my refrigerator as i was expected to receive it.

And if this is your quality of service, moving forward i would ensure none of my friends or family use flipkart and definitely inform as many people as possible about your poor service on social media.

My refrigerator is still available with your courier partner (IKART)Please look into this at the earliest.

Your dismayed costumer.
Thank you.

I felt completely disgusting in Flipkart's behaviour. The item was supposed to be delivered on 1st Oct. Then I rescheduled it for 3rd Oct within 11 am. But the delivery boy was not available for that slot. So again rescheduled that for 4th October.
So total reschedule done from my end twice. On 4th October the delivery boy didn't call me or received my call. Every time he was rejecting the call. At night 9:24 pm on 4th October I received one message that the item will be delivered on 5th October. Before that, on 3rd October I raised one complain regarding the delivery agent that he was not attending my call and I need the item on an urgent basis.
On 5th October morning, around 5 am I received one mail mentioning the item being cancelled as the delivery agent could not communicate me.
This is ridiculous. Your delivery agent cancelled that order and now I am suffering. This is such unprofessional behaviour and you are not taking any actions against the delivery agent rather you are playing it safe by cancelling the order.
It's very frustrating that being a Flipkart plus member and being a loyal customer of Flipkart I am facing this kind of behaviour. Customer satisfaction is going down.

I want that product in my booked price. As that was not my problem I should not suffer due to delivery agents negligence and unprofessional behaviour.

I had made a purchase on October 2nd of 3999 via paytm on a purchase for a oppo mobile on the big billion days . The amount was deducted from the bank account but the order was not placed. I complained about this to flipkart customer care but the response was unsatisfactory. Kindly find a solution for this. I have attached the screenshot of the amount being deducted from my bank account

Please let me know how i should change my mobile number as i've lost my old number with which i created the account. When i try to change the number, the otp is being sent to both the numbers, the new one i'm able to retrieve but what to do about the old one. My email id is deepankar. [protected]@gmail.com and my old number is [protected] but i want to change this number as i'm no longer in possesion of this number.

Flipkart has cancelled my order without prior notice and I am not getting any proper feedback from customer care team.
They are in favour of seller and not bothered for customer.
My exchange fridge is in working conditions and the courier driver had denied to pick my rxchange productand behaviour is not up to level.
I am going to file legal action and case against this transaction