Flipkart Complaints & Reviews

Hello team

I have ordered samsung washing machine with flipkart in big billion sale using my credit card on 29th sep 2019. You accepted my order and gave me expected date of delivery i. E 6th of october. When i didn't received it on 6th oct i called flipkart customer care on 7th of oct to raise a complaint. They gave a excuse that because of big billion sale they have a lot of order so there is a delay. They urge me to have patience and assured me that my product will be deliver. They gave me a resolution date that is 10th of oct. I didn't get a single call from flipkart till 10th oct evening. Then again i called customer care, they said that ' no worries you will get call today', which i didn't got. On 11th of oct i got message that my order is cancelled and they will pay the refund.
My concern is that if they cancle the order in the initial phase, then i can book that from other e-commerce website at same price because of sale period. But now same product is available on high rate. Second thing is that i had bought it from my credit card whose bill generation date is 8th of every month and i use to pay the amount on very same day. So i have paid the cc bill now i have to do unnecessary shopping to utilise that amount. Third a lot of mental harassment. And you use my money for more then 15 days and now returning to my account which will take 3-4 more working dats. Don't take it as a single complaint, for example if flipkart do this with min 100 people. It means the block their money for at least 15 days and the amount is in million. If they invest that amount in share market also for that period or in any liquid fund, they will earn alot. And more over they are taking customers as fore granted. So i decide to raise my voice against there monopoly and atrocities. Please help.

If you are not giving compensation to me against this and a proper resolution with a apology letter, then i will be compelled to take legal action against you. I will move to consumer court.

Thanks,
Anupam kumar

I have order for a product lg Washing machine from my register mobile no [protected].

On 14/10/19 around 9:20 am Ekart delivery boy cm to deliver my order with exchange product and refuse to accept exchange and gone without delivery. Same complain launch via phone and mail.

Around 6 pm same day recd message for order cancel and refund intimation. When asked to customer care he told that as delivery boy could not find me 3 times so order cancel. Not written fact that he denied to accept exchange product and asked balance to pay. I think this is not 1st time he is doing like this, it is in his practice and misleading company. Pl look into the matter and retain my order and deliver the same

My account is been inactive since 10-12 months and there is no response from the company and when i try to login the day contact customer support for login and when i contact them they don't give a about for my account why is this so i need my account to be resolved my mobile number linked to the account is [protected] so i hope my this little issue will be resolved in time as it's already too late

I got a laptop whose bezels were unattached with the screen and the battery is also defective because the battery backup is 6 hours and mine is hardly running still without any operating for only 1 n half hour so when I request a return the Flipkart blocked me out and now they aren't even helping this is an issue of 38612 rupees I ordered this on 12 th of October and got this on 14 October

Sir,
I ordered for Vacuum Cleaner (Order ID - OD[protected]. Delivery was made today but there is no Vacuum Cleaner in the packet. A belt like abdomen belt is there and nothing else. I am feeling cheated. please help me.
Dr M. Aslam Siddiqui
Mob. [protected]

I have ordered one led tv. My order Id:OD[protected]. I have asked status of my order by providing ordered id, registered mobile no and shipping address Mobile no. Except email Id. But he(Mahesh) is not saying status of my order and asking email Id is also mandatory. I said him, transfer my call to higher authorities I will discuss with them regarding my order. But he is not transfer my to higher authorities and disconnected my call while I'm taking. Is this correct while talking is also can you disconnect call. I need a clarification, what are you(telecaller and Flipkart) thinking about customer. Are the customers are waste fellows. Or else you have to say about it

I have cancelled one item (Order ID- OD[protected]. I was told to get my refund (Refund ID[protected] by 11th October, 2019. But still the money has not been credited to my account. I have lodged an issue yesterday but still didn't get any response from your customer care services. Kindly resolve the issue and credit my money asap.

I bought Mi LED Smart TV 4A PRP (32) on september 29 in flipkart. That delivered on october 4. After than i received the call from installation team (Prakash Patel), but i told him that time i'm not interested regarding installation because of that the i am leaving to out of station so i told him please come after 10th of oct.

After that he told me give me 5-10 min only i have check for installation process at your home, he came home and open the TV box, after again i told him (Prakash patel) i haven't time so please come after 10th oct, then he told me Ok sir i will do. without any cost.

Today i called him and he came for the installation process at the time he said me that you will have to pay fee for installation.

This is a very unprofessional behaviour, and i'm very disappointed for buying this TV. Please give a response.

Flipkart Order No. - OD[protected]

Recently purchased
Flipkart perfect homes julian engineered wood 4 door wardrobe
Order id=od[protected]

9th october product delivered. But yet installation not done. I got the response from installation team. Not available for your area. No time, we are busy now like that..
Other thing i am not eligible return. Flipkart says the reason is after installation only eligible for return.

I think my money lost

My order titan watch order no OD[protected] on 29 sept on Flipkart & expected delivery date 4 oct but till the date i.e. 15 oct not receive the delivery & customer care officer always said give them time of 2days since 4oct after 11 days they advise to cancel the order.

As the product purchase by me in Flipkart sale with discount of RS 1500/-. Now company advise me to cancel the order then who will bear the loss can company compensate to me ? Or Deliver my titan watch
Plz resolve the issue & deliver the product to my address or compensate me

My Order ID - OD[protected]
My mobile is getting struck and suddenly getting restarted, flipkart is not returning mobile, now its the 13th day i am using this mobile, they had send a technician for verifying, at that time mobile didn't shows any complaint, so he didn't raise any action.i am in trouble.

I make a account on flipkart to buy online products. I also uploaded my student I.D. card photo on flipkart to make my account flipkart plus. I ordered laptop of 74000 for my brother and iPhone X for sel[censored]se. These products delivered to me on time. In my neighbor my friend want to buy 2 real me c2 mobile for himself and for her dad. When I ordered these mobile, it goes cancelled and flipkart blocked my account. Now iam unable to login my account. When I try to contact flipkart customer support from many days. They always send me same mail that i ordered mobile for reselling. Iam a normal customer, and iam a college student, why I want to the product. Please help to unblock my account so that in future I able to ordered useful things from flipkart.
My flipkart login details
Number - [protected]
Email I'd - [protected]@gmail.com

Dear sir,
I ( mahesh ) am resident of kovvur, West Godavari ANDHRA PRADESH. I Purchased a mobile for my friend on[protected].
Mobile Details
Brand - REALME
MODEL - XT
COLOUR - PEARL WHITE
ORDER ID - OD[protected]
FEATURES - 8GB RAM & 128GB ROM.
BUT they delievered 4GB RAM & 64 ROM mobile insted of 8GB RAM & 128GB ROM.i requested to return the product but flipkart custamar care cancel the return request & blocked my flipkart account.
so please consider my problem sir .
thanking you sir.

On Sun Oct 06 16:51:48 IST 2019

After booking two flight tickets for a round journey from Bengaluru to Bhopal, worth 7000 rs, I was provided with a coupon that said that I would get 3000 rupees off on my next booking. So I booked another flight using the coupon. After some days, I got the confirmation mail with Ticket confirmation from INDIGO Airlines and the Invoice of my purchase.

Fri, 11 Oct, 2019, 11:18 AM, I got a mail from Flipkart that due to some technical issues my ticket won't be confirmed until I pay additional 2545 rupees within the next 15 minutes. I was confused because I already had the confirmation from INDIGO.
I called the Flipkart airline customer services repeatedly and was put on hold for 15-20 mins each time I called. Finally, when I got through, they told me that coupon had some issues, for which they took full responsibility. And asked to pay the "DUE AMOUNT" or cancel.
I checked the fair for the tickets on Indigo airlines and they were too pricy now. So I had no other choice but to pay the "due" amount. In the mail, it was written that they will call me and provide me with the current status after 15 minutes. But of course, they did not. For that also, I had to call twice to get the confirmation. The confirmation simply stated that the booking is now confirmed. There was no invoice. No ticket.
So they charged me over the ticket which was already confirmed by the airlines.
Additional, Flipkart did not give me any receipt or bill of any kind, stating that 2545 rupees were paid. I can obviously provide proof of the transaction via SBI net banking. But NO invoice was provided from Flipkart.

I just want to bring light over the scam Flipkart is running by introducing fake coupons and then binding people into paying money.

There scam :
After a person had already booked some tickets lure them with coupons. This leads to 2 possibilities, either he will keep in mind that Flipkart provides such generous coupon so next time when he will book a ticket, he will use Flipkart.

Or he would buy another ticket. In that case, after almost a week, when I fight fares have already gone high, threaten him with cancelation so then he would have to pay the money because everywhere else the tickets are too costly.
And here is the catch, as the Flipkart is booking the ticket in the present time, the person while still think that he had a profit because everywhere else prices were too high. But, Flipkart is doing is funding the same cheaper flight which was previously booked.

This is nothing but extortion and very cleverly planned scam.

It's high time that the Indian Consumer forum and the public are made aware of this carefully crafted scam of FLIPKART disguised by generosity.

Flipkart cancelled my order without my consent i contacted them still they did give me a reason and told me to order once again. Order was placed on sep 29th '19 big billion day for 180 rupees order no od[protected] and now on 14 oct 19 they have cancelled it plus the price for reordering is 599 for the same product

i have attached the screen shots regarding my order i only want my order to be shipped and a reason for cancelling my order

thankyou

I am a flipkart plus veteran customer who has completed a good range of order in flipkart from past. I have placed order od[protected] on 4th of october. And promised date of deliver is oct 11. And it has reached our near by hub 3 days back but i havent received the product till now. I tried calling customer support team multiple teams. No response at all. They dont have any info about it. Worst service flipkart

I ordered a Jockey Men's Brief and a book 'A century is not enough' from flipkart on 29th September, 2019. Delivery date of Jockey Men's Brief was 6th October and that of the book was 8th October. Today is 14th October. I have raised the issue to flipkart. All they say the matter has been escalated and those two items will be delivered as soon as possible. Please help me out. The order ID of the books is OD[protected] and that of the Jockey Men's Brief is OD[protected]. I am providing all the images regarding this two products below.

I had ordered an apple ipad air on october 3rd 2019 via flipkart. Promised delivery date was 11th october 2019. Today is 14th october 2019. I havent recieved the order. Tracking shows it is still not packed or shipped. No response from customer service. Kindly help me in this regard.
I have been calling flipkart numbers times for resolution but all im getting js blank reassurance that a team is working on it and please wait for 48 hours. Atleast 4 forty eight hours have been crossed and yet they havent given my product or an explanation as to why it is delayed. Kindly resolve this issue flipkart

Order No: OD[protected]
My Doc No: [protected]
Gati Complaint No: 35039603Contact No: [protected] / [protected]

Name: Bhaskar Reddy K

I have a product booked on 29 Sep 2019 and so far not delivered, it is supposed to deliver on 07 Oct 2019.

I called the customer care and raised the complaint on 10 Oct 2019. But no action taken so far, tried reaching your customer care on 12 Oct and 14 Oct 2019 and when explained the problem to your representative, he asked he will escalate the problem but action taken.

Please see that my courier is reached immediately to my location or let me know were can I pick my product in Hyderabad.

I feel the delivery of 15 days for a product with in Hyderabad is very late and want to know the actual reason behind the delay.

Hope I get a resolution to my complaint ASAP.

I have ordered a Usha Sriram Mattresses on 06.10.2019 vide my order No.OD.[protected]. You have given delivery date of the product is 14.10.2019. Till this time it was not delivered. I can't able to trace the order. If you can't deliver with the given time, pl.cancel the order and refund the same.