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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1138

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B
BinuJacob88
from Delhi, Delhi
Oct 3, 2019
Resolved
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Resolved

Hi team, i have ordered one product on 29th september 2019 from flipkart for my father order id - od[protected] but unfortunately while adding new address by mistakenly i have mentioned wrong contact numbers, on 30th sep 2019 i got a message on my app stating that my product is out for delivery but after so many attempts to contact courier person to update him about the correct contact number but no response i received from his end (Courier person did not answered my phone whole day) and when i contacted customer care and asked aluva area e-kart logistics contact number, mr. Nithin who claimed himself as supervisor in a threatening way said that they do not have the contact numbers of logistics and he said that their courier person tried to delivered the product but could not delivered due to incomplete address but in actual address in completely correct, i believe all senior staff like hod or zonal heads are sleeping or they are completely irresponsible towards their work that is the reason after so many complaints and follow up nothing has happened, flipkart services are becoming worse day by day and being a regular customer i am very disappointed with this incident, i have paid the amount for my product and now since 03 days i am chasing for the product.

Thanks
Binu jacob
Phone - +91 [protected], + 91- [protected]
Nov 9, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 27, 2019
Flipkart Customer Care's response
Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and informed that the order was cancelled by the courier service provider due to unforeseen logistics issues. The seller has confirmed the refund has been completed on October 12, 2019, which should have been reflecting in customer credit card account by now. Hence, requesting customer to place a fresh order and closing the complaint from our end.
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    S
    Subhashis Saha
    from Kolkata, West Bengal
    Oct 3, 2019
    Resolved
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    Resolved

    Address: 700032

    I am very disapponted and shocked with flipkrt... I ordered redmi 7 pro on 30 th september and i keep tracking... Now it showing i have cancelled the order.. Whereas i have not cancelled the order.. My order id - od[protected]. I believe flipkart have good policy... Hope they delivered my order asap... Otherwise i think everyone should think before giving any order to flipkart...
    Feb 16, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 03, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Oct 07, 2019
    Updated by Subhashis Saha
    It's Almost 3 days gone...no reply received yet
    Oct 12, 2019
    Updated by Subhashis Saha
    still no reply after 10 days...
    Verified Support
    Dec 26, 2019
    Flipkart Customer Care's response
    Customer raised a complaint stating that the order has been cancelled without customer consent. We have interacted with the customer and informed the order has been cancelled by the courier service provider due to unforeseen logistics issues. Hence, requested customer to place a fresh order and closing the complaint from our end.
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      Taljinder Waraich
      from Patiala, Punjab
      Oct 3, 2019
      Resolved
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      Resolved

      Address: 147001

      Good day sir/madam
      On 30 th september i ordered tommy hilfiger men shirt and i got that order on 2nd october. When i opened that packet and found completely duplicate copy of tommy shirt. The quality of shirt is very low grade. I am regular customer of flipkart from 4 -5 years i have only faith on flipkart. Now my faith has been broken. I will never use flipkart in future. I am going to return the product and need my money back.
      Nov 8, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 03, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 26, 2019
      Flipkart Customer Care's response
      Customer raised a complaint stating that the product delivered is not genuine. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on October 03, 2019 and the same should have been reflecting in your bank account by now. Hence, closing the complaint from our end.
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        S
        Santos m deshmukh
        from Hyderabad, Telangana
        Oct 3, 2019
        Resolved
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        Resolved

        Address: F- 301, golden towers elite ll , Opp institute of hotel management , Bagh amberpet, hyderabad, 500013
        Website: Flipkart

        I ordered for groceries on flipkart and the bill amount was shown as ₹ 907 i paid the same through my debit card. I recieved items only for ₹662/ and flipkart unilaterally cancelled some items even without informing me, now when i trying to contact customer care of flipkart, they are not responding. I want to proceed against these cheaters. The customer care executives are lifting my call but not answering.
        Nov 5, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 04, 2019
        Flipkart Customer Care's response
        Hi Santos, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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          D
          db199310
          from Mumbai, Maharashtra
          Oct 3, 2019
          Resolved
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          Resolved

          Address: BG3 DSR regency Bellandur karnataka, 560103

          I ordered MI TV from Flipkart it showed me expected dilevery dat to be 30 october .Till now my product has not been shipped worst part is there customer care are not helping me.I have payed thtough my credit card the moeny i could have spend somewhere and gain the interest from That.
          +1 photos
          Dec 7, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 09, 2019
          Flipkart Customer Care's response
          Hi,
          Thanks for writing in.
          We are sorry for the trouble you had to go through.
          While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 04 Oct 19 by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.
          Verified Support
          Dec 31, 2019
          Flipkart Customer Care's response
          Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered. Hence, closing the complaint from our end.
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            T
            TarunPramod
            Oct 3, 2019
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            To avail big billlion day offer, i ve order 2 phones. But they were cancelled by seller with out any prior notification. And i did not get refund as of now and it's been 3 days. They told that it will take atleast a week to get my refund but by the time i get refund the offer will be gone. This is the worst online issue that i encountered and please resolve the issue as soon as you can.
            Flipkart customer support has been notified about the posted complaint.
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              P
              Paramjeet06
              from Jaipur, Rajasthan
              Oct 3, 2019
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              Address: Lucknow, Uttar Pradesh, 226010

              Hi, i have placed order on flipkart, mobile ohone worth rs 18 thousand, on 25th sep. It was supposed to be delivered on 26 but did not. I followed customer care multiple times, wrote them email and on social media, but it did not get delivered and no update has been shared. Finally i cancelled my product on 29 and placed a new order. Now my account is blocked, no update on new order and no money refunded on previous order. Its total fraud. They cheated me for 36 thousand and blocked my account.
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 03, 2019
              Flipkart Customer Care's response
              Hi,
              We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 02 Oct 19 and this will be reflecting in your account on 07 Oct 19. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
              Oct 03, 2019
              Updated by Paramjeet06
              I have not recieved the refund of my last two cancellations. I have cancelled first product on. 29th sep. They have refunded 599 rs from 18000 rs. What a cheat flipkart.
              Oct 03, 2019
              Updated by Paramjeet06
              OD[protected] refund is not provided yet
              Oct 03, 2019
              Updated by Paramjeet06
              I did not get ref6 for my any cancellations above two and my flipkart account has been blocked. Please dont buy from flipkart. They are cheating ccystomers wit sale. They have cheated me for 36 thousand and not refunding my money. Plaese buy from Amazon. I will take legal action against them.
              Oct 09, 2019
              Updated by Paramjeet06
              I did not get refund of order id-OD[protected], till now. No call back from Flipkart, no update. Account is blocked.
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                A
                amanjain400
                from Pune, Maharashtra
                Oct 3, 2019
                Resolved
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                Resolved

                Flipkart first cancelled my order and then on the same day they blocked my account. When i called flipkart customer care and asked the reason for cancellation and blocking, they were giving false reasons and they did not have proper knowledge.
                They said logistics department cancelled my order because they find some discrepancy in product after opening it. But how can they open the package because it's been packed and shipped by seller and for blocking, they said seller blocked my account. But i opened my account on flipkart not with the seller. So how come seller blocked my account.

                So i want my account to be unblocked and i want the cancelled product delivered to me with the same price on which i ordered it.
                Nov 4, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 04, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Nov 04, 2019
                Updated by amanjain400
                How much time is it going to take for the resolution?
                Verified Support
                Dec 27, 2019
                Flipkart Customer Care's response
                Hi,

                We'd like to let you know that your recent order OD[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

                Your kind understanding and cooperation is appreciated.
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                  G
                  Gorakh Patare
                  from Mumbai, Maharashtra
                  Oct 2, 2019
                  Resolved
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                  Resolved

                  Address: Kesargandh Niwas, Lane-5, sr number-18/1, Chaudhari park, Dighi, Pune, Pune, Maharashtra, 411015

                  Without any reason, Product delivery cancelled by Flipkart. Now they are not ready to raise any complaints against this matter. Two days ago I have order BPL TV from flipkart, but they have cancelled my product delivery without any reason. Now this product is out of stock for that address. I want that product deliver.
                  My contact number [protected]
                  Nov 5, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 04, 2019
                  Flipkart Customer Care's response
                  Hi Gorakh, We are sorry to let you know that your order for the product 'BPL Vivid Series 80cm (32) HD Ready LED TV' has been canceled due to unforeseen reasons. We request you to place a fresh order. Your kind understanding is appreciated.
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                    R
                    Rahul Kumar chy
                    from Mumbai, Maharashtra
                    Oct 2, 2019
                    Resolved
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                    Resolved

                    I have ordered a wrist watch and it's expected delivery date was 12 September 2019 but it comes to me at 15th September 2019. So that I was made to attending an interview by wearing this so that I can not bought it from any retailer or local watch shop.due to this reason my interview suffers but no one cares.Now I and also suggest others not to used this worst e-commerce online shopping sites.
                    +1 photos
                    Nov 11, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 04, 2019
                    Flipkart Customer Care's response
                    Hi Rahul,

                    We're writing about the status of your order with order id OD[protected].

                    While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 15 September by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.

                    This is not something that we would want you to experience and have shared feedback with the courier service provider so they can put additional measures in place to ensure on-time deliveries of orders. We would like to thank you for your continued trust and understanding.
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                      Rahul Kumar chy
                      from Mumbai, Maharashtra
                      Oct 2, 2019
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                      I had ordered a wrist watch & it's expected delivery date war 12th September 2019 and I was going for a interview on 13th of September 2019 so I couldn't bought it from retailer.but it comes to me at 15 September 2019 and no one cares.I am too much angered by this late delivery and my interview suffers.
                      +1 photos
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                        S
                        Sana_khan02
                        from Khopoli, Maharashtra
                        Oct 2, 2019
                        Resolved
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                        Resolved

                        Address: 400612

                        Order id : od[protected]
                        Return id :[protected]
                        I had done payment full for model real me xt (Pearl blue 64gb) through credit card and yet not received the product and got a message saying the order cant b delivered in the following address.
                        When i am supposed to get the complete refund of the payment made.
                        I expect the refund to b made as soon as possible do the needful at the earliest.
                        Nov 4, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 03, 2019
                        Flipkart Customer Care's response
                        Hi,
                        We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 02 Oct 19 and it will be reflecting on 10 Oct 19 in your bank account.
                        Verified Support
                        Oct 03, 2019
                        Flipkart Customer Care's response
                        Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 02 Oct 19 and will be reflecting on your account by 10 Oct 19. Hence, we are closing this case from our end.
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                          K
                          Karan1999
                          from Mumbai, Maharashtra
                          Oct 2, 2019
                          Resolved
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                          Resolved

                          Hi Team,
                          I bought airpods from flipkart on 29th Sept 2019 and got the product on 2nd of Oct 2019. As I had used Airpods before as soon as I saw the Box i came to know that the product is fake. So, I made a complaint to flipkart and they informed me that they will contact me till 5th of Oct 2019. I hope that they will contact and resolve my issue as soon as possible but this irresponsible behaviour of flipkart is not acceptable.

                          I got my 9k rupees stuck and I am worried a lot.
                          +1 videos
                          Oct 24, 2019
                          Complaint marked as Resolved 
                          on 11th of oct my airpods were replaced
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 04, 2019
                          Flipkart Customer Care's response
                          Hi Karan, We are happy to inform you about your replacement of the Apple AirPods with Charging Case Bluetooth Headset with Mic has been approved by the seller. We would like to let you know that the courier service provider has confirmed the pickup and delivery of the product from your address by 11 Oct 19. The seller will ship the replacement to you via the courier service provider and this will reach you by 11 Oct 19. You can also check your order status here: http://fkrt.it/bqWLi~NN.
                          Oct 10, 2019
                          Updated by Karan1999
                          Update,

                          As promised by flipkart my product is going to get replaced tomorrow i.e, 11/10/12. I hope that the replaced one would be the original Apple product. I will post an update tomorrow.
                          Verified Support
                          Oct 25, 2019
                          Flipkart Customer Care's response
                          Hi Karan, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the replacement of "Apple AirPods with Charging Case Bluetooth Headset with Mic'' was delivered to you on "11 Oct 19''. Have a nice day!
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                            N
                            Nupurdas
                            from Ahmadnagar, Maharashtra
                            Oct 2, 2019
                            Resolved
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                            Resolved

                            Hello sir my name is nupur das i purchase a cosmetic name l a girl foundation with and i returned that product the compney show that they credited on 18 sept2019 till now not getting refund amount on my bank please refund money deteils
                            Holder name - nupur das
                            Reference no[protected]
                            Contact - [protected]
                            Trantion date 18/09/2019
                            Transaction ammount - 560
                            Nov 3, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 03, 2019
                            Flipkart Customer Care's response
                            Hi,
                            We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 25 Sep 19 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
                            Verified Support
                            Dec 26, 2019
                            Flipkart Customer Care's response
                            Customer raised a complaint regarding the refund of the order. We have interacted with the customer and informed that the seller has confirmed the refund has been completed on September 18, 2019, which should have been reflecting in customer account by now. However, if the refund is not reflecting, request customer to contact the bank for further assistance. Hence, closing the complaint from our end.
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                              Nupurdas
                              from Ahmadnagar, Maharashtra
                              Oct 2, 2019
                              Resolved
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                              Resolved

                              Refund amount of product name l. A girl foundation from flipkart company not credited in my account please solve my problems here are details are below

                              Account holder name nupur das
                              Contact no-. [protected]
                              Transaction amount - 560
                              Reference no[protected]
                              Transaction date-. 18/09/2019 please solve my problems as soon as possible thank u
                              Nov 5, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 03, 2019
                              Flipkart Customer Care's response
                              Hi,
                              We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 25 Sep 19 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
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                                R
                                Ree Deep
                                from Delhi, Delhi
                                Oct 2, 2019
                                Resolved
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                                Resolved

                                Address: 15/C BHUBAN SARKAR LANE, KOLKATA, NEAR BINA CINEMA, Kolkata, West Bengal, 700007

                                I had paid for realme 5pro and realme 2pro from flipkart on 30/09/19. I already applied exchange option for this, i put both phone imei no, and conditions details after reading flipkart exchange policy. Now at the time of delivery the delivery agent come to my place and without checking my phone he refusesed to exchange the product and said previously he is sufferer/proxy for exchanging products to some other customers. The delivery guy didn't check my phone also. And his behavior too bad. I have asked him to tell me the reason for the rejection, he didn't say a single reason to me, just said i can't take this previously for some other customer i already suffered for the same. I'm attached below pictures of my phone you can check out the same. There is not a single scratch/dent or any other issue in my both phone. I didn't expect this kind of service from flipkart.
                                Nov 23, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 03, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Dec 26, 2019
                                Flipkart Customer Care's response
                                Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and informed that the order has been cancelled by the seller due to unforeseen reasons and the refund has been completed on October 03, 2019, which would have been reflecting in your credit card account by now. Hence, closing the complaint from our end.
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                                  Somesh Naik
                                  from Bhusawal, Maharashtra
                                  Oct 2, 2019
                                  Resolved
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                                  Resolved

                                  Address: Jalgaon, Maharashtra, 425001

                                  Sir i am playing flipkart game since 4 to 5 days but today when i logged in from other mobile number and playing with that number i received an error saying that we encourage fair play in line with our terms and conditions
                                  So why this error is occurring i am not able to play more games also same problem occurring on my brothers mobile also
                                  Please help on this issue
                                  Feb 5, 2020
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 03, 2019
                                  Flipkart Customer Care's response
                                  Hi,
                                  Thanks for getting in touch.
                                  We are sorry to inform you that we are unable to find your account details. Request you to share us the order account or get in touch with our customer support number[protected].
                                  You can also check your order status here: http://fkrt.it/bqWLi~NN
                                  Hope to hear from you soon.
                                  Oct 14, 2019
                                  Updated by Somesh Naik
                                  Hi what type of details you want
                                  Verified Support
                                  Dec 26, 2019
                                  Flipkart Customer Care's response
                                  Customer raised a complaint stating that he is unable to use the game zone on app. We request customer to share the registered email ID or mobile number, so that we can accordingly check and assist further. Closing the case from our end.
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                                    N
                                    Nataraja Upadhya
                                    from Bengaluru, Karnataka
                                    Oct 2, 2019
                                    Resolved
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                                    Resolved

                                    Address: #82 Ashrama First Main Vivekanandanagar, Katriguppe Main Road, Bangalore, Karnataka, 560085

                                    Flipkart manager went personal on me for the issues they had at their end and could not resolve in time. Couple of years back, their credit card payment failed, meaning the bank account was debited but at their end, it showed as payment failure.
                                    I was attempting to buy 2 smartphones through this transaction, since they could not fix this, i was forced to cancel the transaction and re-ordered with cash on delivery option.

                                    Still, flipkart went vindictive and blocked my account. Excuse given was that i cancelled the order, though it was due to the fact that they could not fix the issue in time, and i re-ordered.

                                    Need intervention to unblock my account pls.
                                    Nov 7, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 03, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    Thanks for getting in touch.
                                    We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                                    You can also check your order status here: http://fkrt.it/bqWLi~NN
                                    Hope to hear from you soon.
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                                      R
                                      Rajinder kamboj Singh
                                      from Delhi, Delhi
                                      Oct 2, 2019
                                      Resolved
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                                      Resolved

                                      Address: Hostel no. 6 shaheed bhagat singh hostel punjabi university patiala, 147002

                                      I had ordered a phone realme 5 32 gb ram crystal blue on september 30
                                      The orders placed are -
                                      Od[protected]
                                      I had done full payment of the products with my debit card.
                                      The delivery date as promised by flipkart was 3 oct 2019. But they delivered the phone on 1 oct 2019 before the promised date. On the day of delivery about 4 p. M., i take delivery and open it.

                                      I deny to accept the product because the outer box was torn and having no bill on the box and box was empty.
                                      I returned it to delivery boy.
                                      The product is not yet delivered still but reflecting on their website as delivered. I get a fake delivery confirmation over email and messages.
                                      When i received a massage that my item was delivered, i escalated the issue. Within a few minutes, flipkart updates the status of the order on their website as 'delivered'.
                                      It is a request to you either refund or deliver the right thing
                                      I am deeply disappointed with the way flipkart has managed this order and
                                      Been through mental trauma due to the several follow ups i have done with
                                      No results.
                                      Nov 11, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 03, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it
                                      Verified Support
                                      Dec 26, 2019
                                      Flipkart Customer Care's response
                                      Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and informed that the courier service provider has confirmed the product has been delivered on October 13, 2019. Hence, closing the complaint from our end.
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                                        cdpnkr
                                        from Delhi, Delhi
                                        Oct 2, 2019
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                                        Address: 700009

                                        This is, in fact, no COMPLAINT, but a REQUEST. I ordered a Redme smartphone on Flipkart just now with order no. OD[protected] on 2nd October 2019 but I want a RED color phone not black. Called Flipkart immediately but they could not help. Can you please help sir ji ? Regards, Dipankar Chowdhury, m [protected]
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