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Flipkart Complaints & Reviews

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Updated: May 14, 2026
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Flipkart reviews & complaints page 1138

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R
Ravi1108
from Delhi, Delhi
Oct 8, 2019
Resolved
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Resolved

Hi,

I have ordered redmi note 7 pro for my father

Address and invoice are given incorrectly so i want to return the product

Flipkart updated me there is no return for this product, we can do only replacement with the same invoice and address

I want the invoice to be updated no need of product exchange because invoice updation helps my father to reimburse the amount

Can you please help us atleast by adding c/o in the invoice

Thanks
Nov 10, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 30, 2019
Flipkart Customer Care's response
Customer raised a complaint regarding the return of the order. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on October 17, 2019. Hence, closing the complaint from our end.
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    J
    Jignesh999
    from Mumbai, Maharashtra
    Oct 8, 2019
    Resolved
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    Resolved

    Address: 5.radha ni vas, 7th rajawadi, Mumbai City, Maharashtra, 400077

    I had ordered JBL 150 and F and D speakers for my sister's birthday after that by mistake my brother has cancel both the orders after that again I ordered JBL SB 150 and after that I am getting a call from shipping agent that your first order has not been cancelled your head so it will be delivered so based on the call from shipping agent I cancelled my second order and ask Flipkart that which order is cancelled so Flipkart send me that you are both the orders are cancelled because as I was watching in my application that both the order of JBL 150 e r cancel so after that I tried to buy from the showroom so I've got it from showroom and the same day I received JBL 150 from Flipkart so then after that I called Flipkart that I have received your product so please return it after that Flipkart send me that it is showing that both the product are cancel then how can it be delivered to you and then Flipkart person asked me to mail the shipping details shipping tag on the box of JBL speaker so when I mailed them they asked me Ee that it will be refund within 2-3 days after that today I am getting a call from Flipkart that your product cannot be returned so now what I have to do because it's mistake of Flipkart and shipping agent when product was not cancelled then why it was showing in Flipkart computer and my mobile application because of that Flipkart asked me to send shipping details after getting shipping tired details to Flipkart they have change the status and when I was talking to Flipkart person they communicating with me something different and they were typing the status in the computer something different so please I request you to go back and here all my call recordings you must be having as your person ask me it will be refund within 2-3 days and now they are asking me to wait it till 11th so please do some needful
    Nov 25, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 10, 2019
    Flipkart Customer Care's response
    We will revet on it.
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      R
      Romil Ror
      from Delhi, Delhi
      Oct 8, 2019
      Resolved
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      Resolved

      Address: Amupur dera Ramgarh, Karnal, Haryana, 132024

      I am a new customer at flipkart and i order only one phone vivo z1 pro from the sale and my account is blocked after 7 days without any proper reason. My ordered product is not delivered to me. My product is packed and shipped on 6 october 2019 and delivery expected date is 13 october 2019.
      Please unblock my account and give my order to me as soon as possible and give me the reason of blocking my account.
      Nov 9, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 09, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 31, 2019
      Flipkart Customer Care's response
      Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.
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        D
        Divyam Kshatriya
        Oct 8, 2019
        Resolved
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        Resolved

        error in payment

        Address: 128/2/70 Yashoda Nagar, Kanpur, Uttar Pradesh, 208011

        I am not able to place an order because Flipkart won't accept payment with my card which worked on Flipkart earlier and works completely fine at other online sites like Amazon. The error says that "Transaction amount exceeds the risk limits defined by the bank for this card". After getting this error I have tried my card at other sites and it works indicating that problem is on Flipkart's side....
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        S
        Shirinkhan68
        from Pune, Maharashtra
        Oct 8, 2019
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        Address: Thane, Maharashtra, 400612

        Flipkart delivered me a defective zebronic monitor. Zebronic monitor is very cheap & poor quality & also having a bad service.
        Filpkart mention wrong service information. When I have complained to zebronic service centre for service they refuse. My monitor having 3 year warranty on-site service. But zebronic refuse to give service on site. Very cheap quality of the monitor zebronic in a year this is second time I am facing an issue with the monitor. I think Flipkart is a fraud company. They don't have a number to contact directly for complaints. Advertising wrong information for selling a product.
        Flipkart customer support has been notified about the posted complaint.
        Oct 09, 2019
        Updated by Shirinkhan68
        Why my complaint mark as resolve? I have not got any help
        Verified Support
        Oct 10, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Oct 12, 2019
        Updated by Shirinkhan68
        Really Flipkart is a fraud company. They put the wrong information to sell cheap products. Today I got a call from Flipkart they said they are helpless. How is this possible? I want the onsite service for my monitor as they mentioned their site.
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          S
          sachin mangalore
          from Delhi, Delhi
          Oct 8, 2019
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          exchange not done for broken screen as per policy

          Address: Mysore, Karnataka

          Flipkart order id: OD[protected].
          Exchange offer for broken screen gorilla glass has not been accepted by flipkart even when it is in the policy that it is exchangeable. Policy attached. And even after that, order has been cancelled without my concern which is purely against policy. And customer is helpless now since the issue is closed as per them. If there is no meaning of policy then all flipkart policies to be deleted. Such...
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          P
          Prasad rowthu
          from Bengaluru, Karnataka
          Oct 8, 2019
          Resolved
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          Resolved

          Address: Flipkart,india, Hyderabad, Telangana, 500032

          I have ordered my fav spark shoes from Flipkart in big billion times but I received different products when I ask them replacement they are not provided it.

          We have 10 days replacement policy available.

          And the product is still available in Flipkart when I ask for replacement they are saying that product not available.
          Nov 11, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 10, 2019
          Flipkart Customer Care's response
          Hi,
          We would like to inform you that the product is not in stock with the seller to arrange a replacement. Request you to log in to the Flipkart website/App check for the availability and create return accordingly.
          Sorry about that, here's how you can request a return easily: 1. Go to ‘My Orders’: http://fkrt.it/bqWVTmNN 2. Select item 3. Fill in the details 4. Choose ‘Request Return’ If you’d like us to help, just let us know by replying to this post & we’ll take care of it.
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            A
            Alamafra
            from Delhi, Delhi
            Oct 8, 2019
            Resolved
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            Resolved

            Address: Bangalore, 560078

            I purchased a redmi note 7 pro phone during big billion days from flipkart on 2nd october 2019, the product came on 8th october and the delivery executive had got a another friend of his who misbehaved and refused to accept the exchange of a good product. My issue is the phone is in very very good condition, the remarks they have put to reject the products are not fair. The exchange price of my old phone was 4300 and on delivery they are asking to pay 2000 more to them while the phone does not have any issues at all. The checks flipkart has mentioned on the return products are way different than these guys are doing and demanding for more money on false criteria. Anyone can see the old phone is in really good condition, i am not able to attach the pictures due to size limit. If this is not cheating or simply looting money during sale seasons by showing false offers then what is it. I can get my phone any time for checking and if anyone finds it defective i will pay extra money what ever is demanded. Please help me on this issue.
            Nov 24, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 09, 2019
            Flipkart Customer Care's response
            Hi,
            Thanks for getting in touch.
            We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
            You can also check your order status here: http://fkrt.it/bqWLi~NN
            Hope to hear from you soon.
            Is there a resolution to this, i have similar issue. In name of exchange they are showcasing big amount of orders received. But in actual wishmasters are not delivering properly as per policy guidelines.
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              A
              All Tv shows
              from Noida, Uttar Pradesh
              Oct 8, 2019
              Resolved
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              Resolved

              Address: Karnal, Haryana

              Sir i order a cello butterflow blue pen box which contain 10 blue pen inside it and which costs me 70rs in flipkart big billion days sale
              I order this product in before 7-8 days ago and i also done a transaction against this of 61 rupees in flipkart gift card balance and 9 rupees in BHIM UPI
              But i want to inform to you sir that my order is shipped and according to my tracking it also reaches to my Nearest Hub
              I can not do anything but why my order is cancelled
              This is just a type of nonsense from flipkart customer care which is not right
              Because i am also a plus member of flipkart so this is not right
              Kindly give my 10 cello butterflow to me as soon as possible so that i can trust on the india no.1 marketing company flipkart

              Without any reason kindly delivered my product to me
              I shall be thankful to you for this help.
              Nov 27, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 09, 2019
              Flipkart Customer Care's response
              Hi, ​​​​​​​​​​​​​​​​​​​
              We are sorry to let you know that your order for Cello Butterflow Blue Ball Pen has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 08 Oct 19 and it should have reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                C
                Chauhan Raj
                from Delhi, Delhi
                Oct 8, 2019
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                Address: 1434P/2, Chhatral-mehsana highway, village Rajpur, tal- kadi, dist-mehsana, Mehsana, Gujarat, 382715

                Without any information order cancelled. My product not received and payment also not received. Flipkart service is very bad. I have booked mobile redmi note.. Od[protected] but not received. No any massage from courier. Now onwards me, my relatives and my friends circle will not use flipkart to shopping any products. The details as under : i have booked mobile redmi note 7pro on dated 02.10.2019, also many times following up to customers care but not getting proper answer. I have waited up to date 08.10.2019 but not received my product. Now i have massage that your order is canceled. This is cheating with customers.
                Flipkart customer support has been notified about the posted complaint.
                Oct 08, 2019
                Updated by Chauhan Raj
                My complaint raised but not received any answer from flipkart.
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                  R
                  rilind
                  from Mumbai, Maharashtra
                  Oct 8, 2019
                  Resolved
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                  Resolved

                  Address: 400050

                  When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
                  Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

                  Have been trying it for the last week but still the same issue

                  My login details are as follow:

                  Name: rilind mben
                  Email: [protected]@gmail.com
                  Nov 12, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 09, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    A
                    Amar Motamarri
                    from Hyderabad, Telangana
                    Oct 8, 2019
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                    Address: Ranga Reddy, Andhra Pradesh, 500084

                    I have purchased the tv on 30th sep for 73999 rupees. The delivery is to be expected on 5th october. I have not received the tv till date (8th oct). The tracking id updated in the flipkart app is not correct. Because of this i really dont have any information where my tv is. I have approached customer care on 5th itself and there after multiple times. Customer care is waste of time and they dont have any knowledge at all. Person rohit is very diplomatic and laughing at the me. I didnt know that their customer care service employees dont have any respect and care for their customers like me. What a pathetic service. When i request them to escalate to next level, they started giving me false information. Please help me on my tv, i want the tv for the same rate and it should get delivered to me
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 09, 2019
                    Updated by Amar Motamarri
                    Can you please update me where my TV is? Its still not delivered neither courier tracking ID
                    Verified Support
                    Oct 09, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Oct 10, 2019
                    Updated by Amar Motamarri
                    Any update on the above? No one has revert to me yet. Will you guys deliver my TV or my money has invested in some fraud?
                    Oct 10, 2019
                    Updated by Amar Motamarri
                    How many days you guys need to provide a Courier Tracking ID
                    Oct 11, 2019
                    Updated by Amar Motamarri
                    any update on the above issue?
                    Oct 14, 2019
                    Updated by Amar Motamarri
                    Not sure, this portal will really help the issue. I still dont have any update on the product
                    What is the update on the TV delivery. I still have not received any update
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                      B
                      Bhushan S Gangurde
                      from Delhi, Delhi
                      Oct 8, 2019
                      Resolved
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                      Resolved

                      Dear sir,
                      I ordered mobile for my sister.
                      Redme note 7 pro nebula blue 128 gb on 01/10/2019.
                      Received on 4/10/2019
                      . Mobile is not working properly that is
                      Heating issue
                      Battery draning issue.
                      Request flipkart to replace my product.
                      Time consuming service provide by flipkart.

                      Regards
                      Bhushan gangurde
                      [protected]
                      Bhushan21.[protected]@gmail.com
                      Nov 9, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 09, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Abb not enables. Same problem. I am unable to claim buy back.
                      My Filipcart account not activing
                      Niza Shamnad's reply, Sep 28, 2019
                      Account not oppenig
                      As i ordered boAt headphone from flipcart through this selller and i didn't receive the product my product was nit delivered to me and the seller didn't refund the my amounts will go to court for this
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                        1
                        1vipinsharma
                        from Delhi, Delhi
                        Oct 8, 2019
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                        Address: Ghaziabad Ghaziabad, Ghaziabad, Uttar Pradesh, 201003

                        Order id - od[protected]

                        Dear support,
                        This is to inform you that we have purchase the mi note 7 pro from filpkart & received to me 3-oct-2019 with 10 days replaced & refund policy this product after that i have used this phone same days
                        & it phone was very heatup & over heating without any application & internet after that i have raised the complaint for replacement this phone in my filpkart app & after that call recieved from filpkart team for mobile troubleshooting and i flow the troubleshooting but problems not resolved same problem after all troubleshooting after that filpkart assigned the engineer for technical visit for home & and engineer visit my address and check & found phone heatup 49 tramp without any application call & internet but filpkart closed this complaint with out solution used again i have raised complaint to filpkart after that new technical engineer visit at home for phone troubleshooting same problems phone team is 49 without any application used but filpkart & filpkart sailer not understand my problem and filpkart closed my complaint, filpkart team 4 time cancel the my replacement request & i have many call to filpkart team not action taken filpkart as per filpkart policy.

                        The filpkart is not replacing my phone, make my money, i am losing time in the morning, yet i am unable to understand such a baby and there is a question of someone's life.
                        Plz check the attached file for your reference

                        This is very very poor service from filpkart,

                        I request to you please take the action to filpkart, please resolved my problem,

                        Email id - [protected]@gmail.com
                        Order id:- order - od[protected]

                        Regards
                        Vipin sharma
                        Flipkart customer support has been notified about the posted complaint.
                        Oct 09, 2019
                        Updated by 1vipinsharma
                        Dear Support Team,
                        Filpkart again reject my phone replacement request,

                        Please take the action

                        Verified Support
                        Oct 09, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Oct 09, 2019
                        Updated by 1vipinsharma
                        Dear Support Team,

                        Till now no action taken from filpkart team,
                        Oct 11, 2019
                        Updated by 1vipinsharma
                        Filpkart ti now no action taken and my phone not replacement
                        Oct 14, 2019
                        Updated by 1vipinsharma
                        Dear Support team
                        Till now no action taken
                        Oct 18, 2019
                        Updated by 1vipinsharma
                        Dear Support Team,
                        Filpkart close my compliant with confirmation, still now my problem not resolved & Phone heat up problem,
                        Filpkart not replaced my phone as per return policy,

                        Please Take the action

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                          K
                          kumaresanvasu
                          from Tiruchirappalli, Tamil Nadu
                          Oct 8, 2019
                          Resolved
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                          Resolved

                          Address: 600004

                          Hi all,

                          I am from chennai, on sep 30rth i have ordered hp laptop by flipkart on offer price and it was confirmed by seller as well. Shipment was done and the product was teacher chennai on 4th october morning... The order was deliver on or before 5th october... When i track the details by 5th the product was reached to bengaluru.. Actually it started from hyderabad and it came chennai and then went to bengaluru. I got confused and called customer care executive, they said like you product will reach before 8th.. I agreed on it.. Very next day i got message like my product will be deliver by 10 oct... Again i agreed.. On 8th morning.. I got a message and stated as the hp laptop was cancelled by seller... I called flipkart customer care again and they same thing again and again like i have to reorder the product since seller cancelled it. I just disconnected call.

                          I have asked them few questions

                          1. If flipkart or seller is unable to deliver the product to chennai location why he confirmed the order.
                          2. While tracking it came to chennai hub on 4th.. Then only it went to bengaluru.
                          3. If they want to cancel.. Why they took more time.. Instead they can inform after placing order with in few days... Else i would have buy this product in amazon on reasonable price

                          Ff - fraud flipkart
                          Nov 10, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Oct 08, 2019
                          Updated by kumaresanvasu
                          Order Id: OD[protected]
                          Verified Support
                          Oct 09, 2019
                          Flipkart Customer Care's response
                          Hi,
                          Thanks for getting in touch.
                          We are sorry to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
                          You can also check your order status here: http://fkrt.it/bqWLi~NN
                          Hope to hear from you soon.
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                            A
                            Ashwin Veliyambra
                            from Mumbai, Maharashtra
                            Oct 8, 2019
                            Resolved
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                            Resolved

                            Address: Sarvodaya Nagar, Ambarnath west, Thane, Maharashtra, 421505

                            Hi,
                            My name is ashwin and my contact number is [protected]. I have purchased a real me xt on flipkart with exchange. However first of all the product was delivered 3 days late. Secondly it was with exchange of my old phone mi a1. However the delivery agent rejected it just because of really really small scratch. I am unable to attach the video i took of my phone. If there is any email, i can forward that video as well.
                            I don't understand how can some company work so inefficiently. Very pathetic. I was waiting for the phone since last 3 days. I formatted my old phone and was waiting for the new phone. It was great inconvenience to us.

                            I traveled to work without a phone since last 3 days as my old phone has to be kept at home for pickup. And after all this inconvenience i didn't get my phone today. Delivery boy rejected my old phone.
                            Nov 9, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2019
                            Flipkart Customer Care's response
                            Hi ​​​​​​​​​​​​​​​​​​​
                            We are sorry to let you know that your order for Realme XT (Pearl Blue, 128 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has initiated the refund on 09 Oct 19 and it will be reflected within 2 business days in your credit card account. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                              M
                              monucool0143
                              from Koch Bihar, West Bengal
                              Oct 8, 2019
                              Resolved
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                              Resolved

                              Address: 8295232339

                              Sir, i have received the watch on 04 oct 19 order no. Is od[protected]. This watch has software problem like counting steps in four wheeler, wrong heart rate data. I have contacted flipkart through app but my complaint closed without giving reasons, they r nor raising complaint and cutting the call in middle. Plz do needful. My no. [protected]
                              Nov 10, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 08, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Dec 30, 2019
                              Flipkart Customer Care's response
                              Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on October 11, 2019. Hence, closing the complaint from our end.
                              .Hello sir I am very disappointed this is the third time in 2 days that i bought the product on flipkart and they cancelled my order and refund will be cerdited in 8 days.. Sir they are doing fraud with customers plzz take some action on them as soon as possible
                              Flipkart deliver expired Haldiram's Navratan Namkeen to me on date 20/9/19. I have done complaints 5-6 time over phone call but not resolved my issue. Now I want to return this expired product. ..., ... Regards.
                              Pratipal Singh
                              [protected]
                              [protected]
                              Today big billion day sale offer (Vivo z1x mobile) price was showing rupees 15, 000. but iam going to buy a phone it was showing 19, 000 rupees in a cart . I already called and told to custumercare about this issue, but still its showing 19000 rupees.
                              [protected]
                              I have deactivated my flipkart account few days ago . Now I need to Reactivate my account for the purpose to use ...
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                                L
                                Lokesh Chowdary Yedoti
                                from Bhimavaram, Andhra Pradesh
                                Oct 8, 2019
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                                I am Lokesh.I got stucked in a fraud of fake website i. E flipkart lite explore plus. While i m using my phone i got one pop up and and i clicked on that website. Where is shows some offers like hp 14 core 7th generation laptop which costs 30000 in market but their offer says the price of hp 14 core 7th generation for rs.1247.please help me
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                                  A
                                  ajay_ketu
                                  from Ahmedabad, Gujarat
                                  Oct 8, 2019
                                  Resolved
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                                  Resolved

                                  Address: Jamnagar, Gujarat, 361001

                                  I had ordered two levis shirt order id od[protected].

                                  I just got one shirt. One shirt is missing. This is really sad. Even i had called the currier person plenty times, still no help received.

                                  I have called to customer care regarding the short shipment, but till now no response received. Hope flipkart will sure take action.

                                  Hope they will help me.
                                  Nov 13, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 09, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    SubhaMandol
                                    from Mumbai, Maharashtra
                                    Oct 8, 2019
                                    Resolved
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                                    Resolved

                                    I am unable to play any flipkart games, whenever i try to play amy games, they show an error message. This has been going on since 2-3 months, i have called the flipkart customer service many times, they say to wait for few days, but months have passed and my problem is still not resolved. I use flipkart very much but this bad service has been unsatisfactory and i am really disappointed. Will i never get to play again? Will flipkart ever look into this seriously???
                                    Nov 10, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 09, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    Thanks for getting in touch.
                                    We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details or get in touch with our customer support number[protected].
                                    You can also check your order status here: http://fkrt.it/bqWLi~NN
                                    Hope to hear from you soon.
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