Flipkart Complaints & Reviews

I m writing this complaint regarding my shipment i have ordered a product through flipkart 3 oct 2019 it was said that the consignment will be delivered by 6 th october. The consignment reached nearest hub and it was returned without prior intimation, i got a message from seller partner that to receive product before 10 october 2019 from their hub. I went there to receive my shipment at that time they are saying consignment returned we can't do anything.
I lost my time because their irresponsible action.
Please do a favorable action on this

I have order a collapsible wardrobe but they have delivered firstly two photo frames and then i placed a replacement order then they again delivered a bunch of five roses and i am filing a complaint here as well as in pmo house that the flipkart is running a fraud business and looting people... I want my money back and take your # back.
This was my first experience it is the worst experience i ever had. I am going to take a legal action and i am very serious about this issue.

Oct 9.2019

Very poor service, delivery not done on time

This is with regard to the courier that was booked with fedex by one mattree for bangalore with the tracking number[protected] this parcel contained mattres she has marked it as priority overnight parcel, which means the parcel should be delivered in a day. As per the fedex status, it shows that the parcel was received in the fedex office on the 6 oct 2019 and was supposed to be delivered on the 8th oct as it was a priority. It’s 3 days and i have still not received the parcel. When i called the customer service to check the same, the executive confirmed that the parcel will be delivered the same day (7 & 8 th day). But until evening 4 pm absolutely no trace of the parcel. I again called the customer service and spent almost 1.5 hours discussing issues, but no one to give the solution of delivering the parcel..
The services of fedex is really poor. Since 3 days my shipment is pending for clearance but no one is updating me on what all documents are required for it. There are many reminders has been given to fidex customer for sending the list of documents required for clearance, but till now no email has been received from her.

Every fedex executive are giving same reply that we have sent a reminder to her for sending the email but no update on shipment.

I need the shipment urgently but it is getting delayed and further delayed. I don't know what kind of services fedex is offering.

I have order the mobile on flipcart with exchange redmi 4 4GB/64GB. expected value is 3200 however executive is saying the value is zero..I have to pay additional cost.

Seems it is like fraud trasaction doing by flipcart to enable their business keeping exchange offer.

Thanks

I bought a mobile from flipkart worth 9024inr because if the quality issues, i returned the product... They agreed to give me refund in my bank account... But, i didn't got the money even after 6 days... I called them... They said the seller has sent me a e-mail on which, i have to send them transaction details of my bank account... But, i didnt received the email... I changed my regestered email... And then again tried several times... I sent a screenshot to flipkart of minitransacton but they said, because of technical issue, they are unable to see the image... I asked them to give me another medium where i can show them the details... But they said there isn't any... I asked them the sellers email id so that, u can share them the image directly... But they denied
Now, i am worried about my money
Please help

My account is deactivate now i want to reactivate the account. Please provide the link. Order placed: your order for hp u1 32 gb microsdhc... With order id od[protected] amounting to rs.339 has been received. You can expect delivery by tuesday, oct 15, 2019. Please provide me the link in my email. My email:[protected]@outlook.com. My phone no :-[protected]

I have created flipkart account two years back with a mobile number. Few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Have purchased the ifb washing machine on big billion day but as expected about the service flipkart is giving, has never satisfied with it.
I wanted both the inlet pipe (Cold/hot) but it is not mention in any part of the product page that it is with both or is with single.

My order details are as below,
Od[protected]

Ifb 6.5 kg water softener aqua energie, auto imbalance fully automatic top load silver (Tl-rds/rdss 6.5 kg aqua)

Flipkart I am completely frustrated with your services . I have done multiple contact regarding my payment which has been done on 25th July for Redmi 7A but it got failed for order placing but payment has been done for 3 times from credit card for 18000 But it was acknowledged that it has not been claimed by Flipkart.. I have shared bank statement with merchant Flipkart for 5999*3 with reference number, which has been done successful at Merchant end only, Bank will revert only when Flipkart will refund the amount.

There is no customer email id for sending emails for synchronization. Your customer services are not up to the mark. Please Provide better services in less time.

I have ordered a samsung level u headset on 30.09.2019. I have selected to deliver it to my address. Expected delivery date to my address to 07.10.2019. But i have received emails from flipkart for collecting the same from their pick up stores from 04th oct 2019. The pickup store is 20 km away from my location. Then my order has been automatically canceled by flipkart due to the delay from their side. Then the beauty is, i have to wait for another ten days for my refund. Now, if the same case happens for 1, 00, 000 people with a minimum of 1000 rupees. Total[protected] rs, unnecessarily holding the people's money and rotating for their cash flow. This issue shall be seriously looked into.

Pls refer enclosed image.
I have ordered a led no tv 55 inch & accordingly tv delivered on 01.10.19. Since more than one week left tv installation has not been done. I contact r with customer care daily. But it is regretfully informed that they promised we send tomorrow. It is not possible the customer day to day follow for installation it's their duty. Once delivered with in 3 days they insta tv automatically. It seems very very bad for flipcart.

The person named kanhaiya comes to deliver the led uses wrong language with me and without any regards finding the unnecessary mistakes in the product which he had to replace. He shows nuisance. He troubled the customer alot. I'm very upset with flip kart team as they give trouble to customer. I m never buy anything from flip kart and say to others not to buy anything from flip kart. I'm deeply upset with flip kart.

I have ordered puma shoes from flipkart on 29th september. Not yet delivered the order though i am living in city like pune. When i am trying to track the order it's shown that delivery is expected on october 3rd..!! What is wrong with your app platform.. So i enquired several times with your customer service representative. Every time they used to say will solve within 24hrs.. Now several days gone like that. What should i do?? Please help.

Order id - od[protected]

Hello sir
A replacement request has placed on 3rd nov 2019 against flipkart order no od[protected] on the basis of device overheating, unusual vibrations while on a call and screen non functioning. This request has made within 48 hours of product delivery with the concern of flipkart customer service team. Then a technician visit has scheduled on 4th nov 2019 to solve the issue but he denies to accept it which leads to replacement rejection. On the same day again i raised a complaint with id - in[protected] on the basis of device issues and improper review by the technician. And i was promised to get the issue to be solved by 7th nov 2019.
But till now i do not find any cordiality from flipkart on behalf of this issue. Two more days be like this and then i cannot even concerns the problem since the policy of flipkart will be over. I have paid the justified amount for the device and getting a defective one. Since this is an e-commerce platform, flipkart is taking the advantages of defective products and denying the replacement policy. So kindly look into my issue and take action on such backstabbing activity. Hoping your positive response. Thank you.

I purchased a realme 5 phone during big billion days from flipkart on 2nd october 2019, the product came on 5th october and the delivery executive refused to accept the exchange of my product. My issue is as per rejection policy mentioned on website, my phone doesn't qualify for exchange rejection. Although i asked to pay minimum amount eligible for exchange, but it is rejected and order cancelled by flipkart.in name of exchange flipkart is just showcasing big amount of orders received. But in actual wishmasters are not delivering properly as per policy guidelines. This is all is leading to lot of wastage of time and resources of customer like us. They should clearly mention in policy all the details. I am attaching policy for rejection as mentioned on website. Please help to get product delivered.

Order no: od[protected]

Hi, the refund of my order id-od[protected] is not provided yet by flipkart. I have chased them in many ways, social media and on call but the shameless company is cheating us. They have not refunded my amount of rs 15, 999 and on complaining my account is blocked. I followed up for unblocking my account but they don't reply. I stopped purchasing from them and moved to myntra and amazon.

They are fraud and never attend customer complaints. I am flipkart plus member but no use.

I have received different brand of phone... I ordered samsung s9 plus and received realme 5 pro... I have even raised complain to flipkart and my replacement request has been cancelled thrice... I'm not receiving any mail from flipkart and they are not informing me why my replacement request is getting cancelled... I have proof too that flipkart has caused the blunder as there is a different address inside the outer packaging... Inside there is different address... Even on the outer package, flipkart has pasted my address on top of someone else...

I purchased laptop:
Asus fx503 core i7 7th gen - (8 gb/1 tb hdd/windows 10 home/4 gb graphics) fx503vd-dm111t gaming laptop on 27 may 2018 with 2 years onsite warranty from flipkart. Order id on flipkart was: od[protected]. It turned out from day one that the laptop has issue with the battery and its getting discharged while powered on and connected but also when it is shut down state. So i complained to asus and subsequently reviewed the purchase on flipkart as it is provided by flipkart to do so with utmost generous words but truthfull and what i faced but instead of publishing the review the flipkart customer care didn't allowed it to be online and instead sent me emails to backdown with that review and not to publish negative feedbacks about the crap laptop which they were selling on their online portal. So beware of flipkart and its customer care as it is helping crook and fraudsters to sell unreliable products at hefty prices to the innocent customers. Help me reach out to consumer care to highlight this cheating as i have faced multiple such issues with flipkart and its vendors. Shame on them.

I have place orders on big billion days. Now it has been canceled without informing me. It says they cant deliver it in my area, if they cant deliver it they should have tell this at the time of my order only. My time has been wasted in search of products and they are cancelling orders again and again without consulting me. I have talk to customer care but they were unable solve issue.

Flipkart has delivering a product which is used by someone and returned. It was not properly packed. Seal was damaged..

When ever you are delivering a product you should have some business ethics to follow.

You people don't have any mechanism to check is seller delivering a good product..?

We are not fools to get the product which is used by you people for sometime and you get new products then you sell this product in name of big-billon sale..

Is money your motive or what? There are lot of business to get the money.. Dont waste our time..