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Flipkart Complaints & Reviews

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Updated: Aug 19, 2026
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Flipkart reviews & complaints page 1134

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N
Nipul Chaudhary
from Aligarh, Uttar Pradesh
Oct 15, 2019
Resolved
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Resolved

Recently I placed an order on Flipkart ON BIG BILLON DAY SALE On 4th Oct. The Order was for ADRENEX English Willow bat . My main Concern is that after waiting the bat For 12 days, my order is cancelled by seller on same day of shipment. The reason is given to me is Courier service can not deliver, but On the Same Sale i ordered PVC STICKERS from the Same seller ('Retailnet 'most trusted seller on flipkart) from the Same Courier Service at Same address and they delivered it.
In case of Bat the Seller is rejected.
I think this is just an excuse of seller to not provide me my product.
Now price of Bat is 2999 RS . (Six time) .Now This was the worst experience of mine on Flipkart. In future I never recommend for shopping on Flipkart.
Thanks U !
Feb 2, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
Flipkart Customer Care's response
Hi, ​​​​​​​​​​​​​​​​​​​
We are sorry to let you know that your order for Adrenex by Flipkart Prime English Willow SH Cricket Bat - for Leather Ball has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 15 Oct 19 and it will be reflected by
23 Oct 19 in your PhonePe account. Hence, closing the complaint from our end.
Oct 16, 2019
Updated by Nipul Chaudhary
Sir Now price of bat becomes 6 times the previous then who we will be responsible for my loss???????? Issue is not for refund but actually for m wastevof time and Trust... How can u cancel my order without customer intension.?
Verified Support
Dec 30, 2019
Flipkart Customer Care's response
Hi, ​​​​​​​​​​​​​​​​​​​
We are sorry to let you know that your order for Adrenex by Flipkart Prime English Willow SH Cricket Bat - for Leather Ball has been canceled due to unforeseen reasons.
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    N
    Nipul Chaudhary
    from Aligarh, Uttar Pradesh
    Oct 15, 2019
    Resolved
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    Resolved

    Recently i placed an order on flipkart on big billon day sale on 4th oct. The order was for adrenex english willow bat. My main concern is that after waiting the bat for 12 days, my order is cancelled by seller on same day of shipment. The is given to me is courier service can not deliver, but on the same sale i ordered pvc stickers from the same seller ('retailnet 'most trusted seller on flipkart) from the same courier service at same address and they delivered it.
    In case the case of bat seller rejected.
    I think this is just an excuse of seller to not provide me my product.
    Now price of bat is 2999 rs. (Six time)
    Jan 29, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 16, 2019
    Flipkart Customer Care's response
    Hi,
    Thanks for getting in touch.
    We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
    You can also check your order status here: http://fkrt.it/bqWLi~NN
    Hope to hear from you soon.
    Oct 16, 2019
    Updated by Nipul Chaudhary
    My order I'd is[protected]. This is laterally Cheating with ur customers. Who will responsible for my loss???????????

    Verified Support
    Dec 26, 2019
    Flipkart Customer Care's response
    Hi,
    Thanks for getting in touch.
    We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
    You can also check your order status here: http://fkrt.it/bqWLi~NN
    Hope to hear from you soon.
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      R
      Ram410
      from Bengaluru, Karnataka
      Oct 15, 2019
      Resolved
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      Resolved

      I have ordered a mobile branded realme -5 pro through flipkart portal on 29/09/2019. The product was delivered on 8/10/2019. I was shocked when i have opened the parcel becoz the mobile which i have received as motorola one action worth of approx 11000/-. But i have paid money for realme worth of 15000/-. Immediately i have raised the return request and contacted the people from flipkart, upon conversation they people always used to say the some kids kinds of stories. But i want my money back. And the product also they have not picked up back from me. I told them whatever the action u do, should have to do within urself and why i need to wait so long to get the money back. I don't think flipkart delivers the product fairly to their customers, and also felt that there is no fair conversation. I am in so much depression and strongly suggest people pls don't go through flipkart to buy anything.
      Nov 16, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 16, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 26, 2019
      Flipkart Customer Care's response
      Customer raised a complaint stating that the product delivered was different from what was ordered. We have interacted with the customer and raised a replacement request with the seller. The seller has confirmed the replacement has been delivered on 26 Oct 19. Hence, closing the complaint form our end.
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        T
        TheAnkit
        from Karnal, Haryana
        Oct 15, 2019
        Resolved
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        Resolved

        Register Phone No. [protected]
        Email: [protected]@gmail.com
        Order Id: OD[protected]

        Order was Cancelled on 1 October Then they said refund will credit 11 Oct and now showing Refund completed
        I not got any refund
        I am asking Refund reference number, they are not giving me. If you issued refund they provide Refrence no., Why you nit providing?
        Even I sent Bank Statement also

        Then they created issue and said we will give you update 14 oct but they increasing date again n again, then 15 and now 18 oct

        My Money Stucked

        2nd Issue, One order was placed on 1 oct and delivery date 16 oct, I paid prepaid, I asked Customer care I will get product or not Then I will wait till 16 oct then they gave me assurity you will surely get product
        Today Product arrived at my nearest hub then they cancelled the product

        3rd I posted about Flipkart fakeness on social media, then they blocked my Flipkart account
        Dec 13, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 16, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 27, 2019
        Flipkart Customer Care's response
        Hi, We are sorry to let you know that your order for the product 'Redmi Note 7 Pro (Space Black, 64 GB)' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 01 Oct 19 and it should be reflecting in your account by now.

        The refund reference number: 5698684183666427804052.

        Your kind understanding is appreciated.
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          T
          Tanzkh
          from Delhi, Delhi
          Oct 15, 2019
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          Address: Andheri east, 400072

          To flipkart,
          The delivery boy reached at my door, he check my old mobile phone for exchangeing new a50 as per my order, he reject my old mobile because he found somthing blue line on my screen side, that nobody can't see the same he saw, he reject my phone with no reason i have recheck it at mobile repairing shop the repairman said that there is nothing wrong with your old mobile everything is fine, this is my complaint to the flipkart that please change your dump kind of delivery boy and send someone who is well knowning his mobile number is-[protected]
          Flipkart customer support has been notified about the posted complaint.
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            B
            bista_pradeep
            from Chennai, Tamil Nadu
            Oct 15, 2019
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            Address: 400101

            Hi Flipkart,
            I have been cheated with Ekart.
            I have purchased the ordered product in exchange of Redmi note 4.
            This mobile exchange value was 3800.
            But when the delivery person came to me he said me that product has screen issue.
            He checked from his system and ran some test on my redmi note 4 .
            Then he asked me 2250 Rs additional because the product has screen issue.
            So i gave him but my invoice had not updated. It means product had not any issue which i exchanged with Ekart.
            Please find the attachment for the amount which I had paid through Phone pe.
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 16, 2019
            Flipkart Customer Care's response
            Hi, We are sorry to inform you that the exchange product was canceled as the product did not meet the exchange related guidelines confirmed by the Wishmaster. However, we see that the parent order Vivo Z1Pro (Sonic Blue, 64 GB) has been successfully delivered to you on 05 Oct 19. We always strive to provide you the best shopping experience and we'll look forward to serving you better in the future. Please refer to the below link for more details. https://t.co/MQiPaGk48ksee
            Oct 17, 2019
            Updated by bista_pradeep
            Hi consumer forum,
            My problem has not been resolved. I am taking follow up with flipkart customer since last 3 days.I have said that I need my updated invoice with the amount I paid.
            If Flipkart is not providing me the updated invoice then they have to refund me 2250 Rs. I have explained each and everything to customer care executive of flipkart.They are really not helping me in such case. I have been cheated with Ekart for my exchanged product for 2250 Rs. They are not taking followup with Ekart logisitc services.
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              H
              Hashim B13
              from Ernakulam, Kerala
              Oct 15, 2019
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              Address: Perincheeri, Malappuram, Kerala, 676507

              Am really sad ...
              Am order a football boots in big billion days flipkart notify me product delivery in oct 10 but today 15 oct 2019 my product not delivered me and am call the delivery man no answer please consider my request please deliver my product fastly within two days flipkart your waste my lot of days really sad 😢😢😢
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                S
                Sujoy samanta
                from Chandigarh, Chandigarh
                Oct 15, 2019
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                I had brought a hp laptop ...Model no-15-da0073tx 4months ago..Delivered date is 21st may 19...But now due to screen problems when i call to hp customers care, they advise me for renewals warranty with in 2 months...As warranty going to end on 21st december 2019...As warranty activated on 23 october 2018...When i want to contact with flipkart customers care services...The number always tell busy...Please contact with me...Just i want replace the laptop...
                Flipkart customer support has been notified about the posted complaint.
                Oct 15, 2019
                Updated by Sujoy samanta
                I HAVE TRY TO CONTACT CUSTOMER SERVICES OF FLIPKART...BUT THE NUMBER EVERY TIME MUST NOT REPLY...
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                  P
                  Pramod.Sahu
                  from Bengaluru, Karnataka
                  Oct 15, 2019
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                  Address: 560087

                  I am flipkart customer from the day they started flipkart. My Flipkart account is blocked from last 3 months. The reason mentioned is irregularities in payment. I am asking the exact reason and they dont have answer for that. Customer care representatives are saying its system generated and they cant do anything.They dont have options to reach senior flipkart representatives to look into the issue. I do have all the transaction details, which will be used for warranty and receipt available there. I dont have access to them.

                  Please find the incident number raised Incident: IN[protected].
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 16, 2019
                  Flipkart Customer Care's response
                  Hi Pramod
                  We are sorry to let you know that our systems have detected irregularities in the payment method used for this order. We always ensure that the transactions made using online payment methods are authorized and secure this is for account security.
                  Oct 16, 2019
                  Updated by Pramod.Sahu
                  I would like to know exact irregularity made by me. Simply cannot blame the customer saying irregularity is made. There could be your application issue, for which you cannot blame me.

                  What is the solution for above issue
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                    S
                    sumitji98
                    from Gurgaon, Haryana
                    Oct 15, 2019
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                    Address: h-127/5 saurabh vihar jaitpur new delhi 110044, New Delhi, Delhi, 110044
                    Website: www.flipkart.com

                    Hi
                    Flipkart blocked my account why they have not confirmed exactly what happened, if i am not happy with any of the service i can usually return it however they are disagree for that they are not able to return, they blocked and also not attending calls take necessarily action
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                      P
                      prashant_2019
                      from Hyderabad, Telangana
                      Oct 15, 2019
                      Resolved
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                      Resolved

                      Address: 500019

                      I had ordered springtek deluxe coir 5 inch single coir mattress of 72x36x5 inch size. But first time received sleep care bonded foam mattress. I returned it and requested for proper replacement as per specs given in the website. They replaced with low quality local made only hard foam mattress. It is not coir mattress. I raised two times return & refund request since there is not replacement option. Flipkart rejected the refund saying that as per policy they cannot refund it. But actually i don't want refund. I want the standard product as per specs given in the website.
                      On visit of flipkart technician we shown the product and requested him cut the mattress one side and show us the coir. We will accept the product. But rejected the request and informed the manufacturer that it is quality issue mentioned by us. It is a cheating with us that showing some springtek deluxe coir 5 inch specs delivered non branded local made foam mattress.
                      Nov 20, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 16, 2019
                      Flipkart Customer Care's response
                      Hi,
                      We're sorry to hear that you're facing issues with your Springtek Deluxe Coir 5 inch Single Coir Mattress.
                      We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out.
                      Your kind understanding is appreciated.
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                        L
                        Lakhvinder Singh Sodhi
                        from Mumbai, Maharashtra
                        Oct 15, 2019
                        Resolved
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                        Resolved

                        Address: ALWAR, Alwar, Rajasthan, 301702

                        I have purchased lots of products from flipkart during sell.But on time of delievery they cancelled my products . I contact them many times but they did not resolve any of complaints even they are bothering me again and again and last i contact you.

                        MY ORDER ID - OD[protected], OD[protected], and lots of product that has been cancelled and they promise me to give refund but they are not doing so even they are not behaving in a good manners. their executive officers also not behaving good even whenever i call them they put my call on hold and then dont reply.
                        please help me
                        Nov 17, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 16, 2019
                        Flipkart Customer Care's response
                        Hi, ​​​​​​​​​​​​​​​​​​​We are sorry to let you know that your order OD[protected] has been cancelled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                        Verified Support
                        Oct 16, 2019
                        Flipkart Customer Care's response
                        Hi, ​​​​​​​​​​​​​​​​​​​We are sorry to let you know that your order OD[protected] and OD[protected] has been cancelled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                        Verified Support
                        Dec 27, 2019
                        Flipkart Customer Care's response
                        Hi, ​​​​​​​​​​​​​​​​​​​We are sorry to let you know that your order OD[protected] and OD[protected] has been cancelled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                          S
                          sreekanth gorancha
                          from Mumbai, Maharashtra
                          Oct 15, 2019
                          Resolved
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                          Resolved

                          Address: Qolsys Softwares india pvt limited, agmnr building, vittal rao nagar. hitech city., Hyderabad, Telangana, 500081

                          I have ordered Realme 5 gb crystal blue 128gb ROM on sat 4th Oct, 2019.Due to the festival season it showed expected delivery date as 15th Oct.
                          As it was completed the payment throgh Cedit card at the time of booking the order.I have keep on tracking the product from the next day's.Finally the Product is Sun, 13th Oct 3:37 am Mumbai Your order has been dispatched from the Flipkart facility.
                          But it is showing the fallowing details.
                          Sun, 13th Oct 3:46 am Mumbai Shipment in-scanned at MotherHub_PTG.
                          Sun, 13th Oct 3:46 am Mumbai Your order has arrived at our Flipkart facility.
                          Sun, 13th Oct 3:05 pm Hyderabad Your order has been dispatched from the Flipkart facility.
                          Mon, 14th Oct 3:18 pm Hyderabad Your order has arrived at our Flipkart facility.
                          Mon, 14th Oct 9:47 pm Hyderabad Your order has been dispatched from the Flipkart facility.
                          Tue, 15th Oct 3:48 am Hyderabad Your order has arrived at our Flipkart facility.
                          Tue, 15th Oct 3:39 pm Hyderabad Your order could not be delivered today and will be delivered in the next 3 days.
                          Tue, 15th Oct 3:49 pm Hyderabad Your order has arrived at our Flipkart facility.
                          Tue, 15th Oct 3:49 pm Hyderabad Shipment has reached the hub nearest to you Less details.
                          By the end of the day i hope the product will be delivered but product is nit delivered asper the promised the date which is given (mentioned) in deliver status.
                          It has been a terrible experience trying to redeem the “flip kart” evoucher on flipkart!! It would be fair to name it “WS Retail voucher”!! Flipkart evouchers are white elephants! Note- I want a compensation of 1000 Rupees on the same product Realme 5 gb crystal blue 128g
                          Nov 22, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 16, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Dec 27, 2019
                          Flipkart Customer Care's response
                          Customer raised a complaint regarding the delivery of the order. We would like to inform that the seller has confirmed that the order is delivered on 21 Oct 19.Hence, closing the complaint from our end.
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                            Enoch Kranthi
                            from Mumbai, Maharashtra
                            Oct 15, 2019
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                            Address: Bangalore, Karnataka, 500018

                            It has been 12 days that I have ordered Asus rog phone 2 and till now it is not delivered and there is no proper response from flipkart team also regarding the delivery. My question is when they cannot deliver why did they ask for payment and give a delivery date and simply troubling customers for no reasons
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                              bhand13
                              from Gurgaon, Haryana
                              Oct 15, 2019
                              Resolved
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                              Resolved

                              It is not clear to me, why would it take so long if the seller processes the refund on the 12th.
                              What is the point that you have repeatedly used the term standing banking procedure? Where does neft, imps all payment happen in one day, why does it take so long? Why is it taking so long for another product to return immediately when its payment is reverse?
                              Order id - od[protected].
                              Why the refund will effected to my account on 23 rd october whereas today is only 12th october
                              Nov 25, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 16, 2019
                              Flipkart Customer Care's response
                              Hi, ​​​​​​​​​​​​​​​​​​​
                              We are sorry to let you know that your order for Redmi 7A (Matte Gold, 16 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 12 Oct 19 and it will be reflected by 12 Oct 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                              Verified Support
                              Dec 26, 2019
                              Flipkart Customer Care's response
                              Hi, ​​​​​​​​​​​​​​​​​​​
                              We are sorry to let you know that your order for Redmi 7A (Matte Gold, 16 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 12 Oct 19 and it will be reflected by 12 Oct 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                              Wrong statement updated by Flipcart. Still the amount not refunded to my account
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                                G
                                gikhil jose
                                from Chennai, Tamil Nadu
                                Oct 15, 2019
                                Resolved
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                                Resolved

                                I have ordered an acer monitor on 14th of september. But it is not as per specifications. So i retunred it. They said it will be picked up on 18th sep and amount will be refunded by 19th of september. But no one came to pick up and flipkart shifted the pick up date to 27th of september. So i waited till that day but they didnt picked it up. So i made a complaint on their customer care and they said it will done by 2nd oct. On that day also nothing happened and i made a complaint again. Then they shifted it to 14th october. So i waited till that day. But they again fooled me. They are not picking up the product and not giving the refund also. I have no use of that item and they are not picking up the product and refunding the amount
                                Order id: od[protected]
                                Oct 16, 2019
                                Complaint marked as Resolved 
                                Item picked and refunded
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 16, 2019
                                Flipkart Customer Care's response
                                Hi,
                                Thanks for contacting us.
                                Thank you for confirming that you have received a refund. Hence, closing the complaint from our end.
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                                  dbajaj26
                                  from Mohali, Punjab
                                  Oct 15, 2019
                                  Resolved
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                                  Resolved

                                  Sir,
                                  I ordered a mobile infinix hot 8 on 12th october 2019 at 12:00 am sale on flipkart against order id : od[protected] by prepaid payment. At the time of order it was showing that the mobile will be shipped on 12th october 2019 but till today it is showing the same status and the mobile is still not shipped. I don't know where the mobile is and when it will be shipped or delivered. You are requested to please look into the matter and do the needful at your earliest.

                                  Thanks n regards

                                  Deepak bajaj
                                  Jan 27, 2020
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 16, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Oct 17, 2019
                                  Updated by dbajaj26
                                  Sorry to say that no response, no status update till now.
                                  Oct 19, 2019
                                  Updated by dbajaj26
                                  No Response, No Progress nothing. Its not a good sign for Flipkart.
                                  Verified Support
                                  Dec 26, 2019
                                  Flipkart Customer Care's response
                                  Hi,

                                  Thanks for writing in.

                                  We are sorry for the trouble you had to go through.

                                  However, we're writing to let you know that the seller has confirmed that the shipment of "Infinix Hot 8 (Cosmic Purple, 64 GB)'' was delivered to you on "24 Oct 19''.

                                  Have a nice day!
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                                    A
                                    Asfaa5
                                    from Bengaluru, Karnataka
                                    Oct 15, 2019
                                    Resolved
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                                    Resolved

                                    Address: Bengaluru, Bangalore, Karnataka

                                    I purchased marq 8.5kg semi automatic washing machine from flipkart online on 15th jan'19. For 8 months washing machine was working fine.

                                    On 19th sep'19, there was a huge sound from dryer and it stopped working. I called marq customer care and gave complaint on same day. Compalint no.9l19-37523basc[protected]. Techincian from jeeves service came and found dryer motor has to be replaced. After several followup and escalation to marq, on 8th oct'19 technician came and replaced the motor.

                                    After replacement of motor within 3 days, dryer motor got burnt and whole home was covered under smoke from washing machine. On 11th oct'19, again called customer care and gave complaint and also informed about the motor got burnt but customer executive was so cool and replied regret for inconvenience, will register complaint and send technician.

                                    Today is 15th oct'19, still technician has not come to my place. Everyday i receive message from jeeves, your appointment has been rescheduled due to unforeseen circumstances or as per discussed it has been rescheduled without discussing me.

                                    On 14th oct'19 i received a call from jeeves technician and i explained him the problem and he asked me to share the location via whatsapp which i shared but he did not turned up.

                                    I sent a mail to marq customer care) [protected]@flipkart.com on 15th oct'19 explaining the situation and asked for replacement of washing machine instad of motor as 2 times it has been damaged within 8 months of purchase. There was a automated reply stating
                                    "hi,
                                    Thanks for writing in,
                                    We apologies for the inconvenience we would like to inform you that the technician will get in touch with you in the next 48 hours to know a convenient time for the repair.
                                    Hope this helps!
                                    Thanks & regards,
                                    Marq team"
                                    I again sent a mail to them but no reply.

                                    Worst experience from marq flipkart. They are misusing the customer trust. And have no courtesy to call customer and understand the problem facing by customer. Motor burnt and smoke covered the house, thanks to god, at that moment no one was near to washing machine. Imagine what would have happened if someone was near.

                                    I demand flipkart to take immediate action on this and replace the washing machine with new one.
                                    Nov 16, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 16, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    Thanks for writing in. We're sorry to hear that you're facing issues with your Product. Since the product was delivered to you on 17 Jan 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your replacement request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
                                    Verified Support
                                    Dec 26, 2019
                                    Flipkart Customer Care's response
                                    Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the replacement of the product. The seller has confirmed that the product has been delivered on 10 Nov 19. Hence, closing the complaint form our end.
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                                      M
                                      Mohammed Saqib288
                                      from Mumbai, Maharashtra
                                      Oct 15, 2019
                                      Resolved
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                                      Resolved

                                      Address: 400003

                                      I have the worst experience with flipkart every time i shop from there this time i order a shoe from flipkart on 4th of october the order no is od[protected] the order ship very late like 9th of october and i'm ok with that then come the confirm delivery date 11th of october no sign of any kind of delivery attempt i suppose to run in a marathon on 13th october but due to your lazy service i have to cancel it

                                      Will never shop from flipkart again
                                      Dec 8, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 16, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Dec 26, 2019
                                      Flipkart Customer Care's response
                                      Hi,

                                      Thanks for writing in.

                                      We are sorry for the trouble you had to go through.

                                      However, we're writing to let you know that the seller has confirmed that the shipment of "'Asics Nitrofuze 2 Running Shoes For Men' was delivered to you on "17 Oct 19''.

                                      Have a nice day!
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                                        D
                                        dhiruwin
                                        from Delhi, Delhi
                                        Oct 15, 2019
                                        Resolved
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                                        Resolved

                                        Address: 501359

                                        I placed a order for mi tv through order id-od[protected] on 29/09/2019 and processed on 02./10/2019 with docket number:[protected]. As per communication, expected date of delivery is 14.10.2019, but the item is not delivered even after the expected delivery date. As per the courier service agency gatikwe, the assured delivery date is 09.10.2019 and according to the status on gatikwe portal, the item reached in hyderabad on 07.10.2019, but not delivered even after a week.in this regard i had several communication with both courier agency customer care executive and also flipkart customer care executive, but i got no positive or productive response. Still i am not sure when the item will be delivered. Even in your portal, previously the status was showing up to 08.10.2019, showing the order arrived courier facility near me on 13.10.2019, but you reversed the status update to 07.10.2019 showing "your order has been dispatched from a courier facility" today on 15.10.2019 purely for the purpose of confusing me. It is clearly showing the courier agency portal that the order arrived the courier facility near me on 07.10.2019 itself.

                                        It is absolutely clear that you are least bothered about customers who already paid the money for product.

                                        You are requested kindly let me know when the product will be delivered. Also let me know why i should not consider to look for legal remedy including approaching consumer redressal forum for your failure to deliver the material on time.

                                        Thanks & regards

                                        Siva kumar
                                        [protected]
                                        Nov 24, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 16, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Dec 26, 2019
                                        Flipkart Customer Care's response
                                        Hi,

                                        Thanks for writing in.

                                        We are sorry for the trouble you had to go through.

                                        However, we're writing to let you know that the seller has confirmed that the shipment of "Mi LED Smart TV 4A PRO 80 cm (32) with Android'' was delivered to you on "18 Oct 19''.

                                        Have a nice day!
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