Flipkart Complaints & Reviews

Flipkart first cancelled my order and then on the same day they blocked my account. When i called flipkart customer care and asked the reason for cancellation and blocking, they were giving false reasons and they did not have proper knowledge.
They said logistics department cancelled my order because they find some discrepancy in product after opening it. But how can they open the package because it's been packed and shipped by seller and for blocking, they said seller blocked my account. But i opened my account on flipkart not with the seller. So how come seller blocked my account.

So i want my account to be unblocked and i want the cancelled product delivered to me with the same price on which i ordered it.

Without any reason, Product delivery cancelled by Flipkart. Now they are not ready to raise any complaints against this matter. Two days ago I have order BPL TV from flipkart, but they have cancelled my product delivery without any reason. Now this product is out of stock for that address. I want that product deliver.
My contact number [protected]

I have ordered a wrist watch and it's expected delivery date was 12 September 2019 but it comes to me at 15th September 2019. So that I was made to attending an interview by wearing this so that I can not bought it from any retailer or local watch shop.due to this reason my interview suffers but no one cares.Now I and also suggest others not to used this worst e-commerce online shopping sites.

I had ordered a wrist watch & it's expected delivery date war 12th September 2019 and I was going for a interview on 13th of September 2019 so I couldn't bought it from retailer.but it comes to me at 15 September 2019 and no one cares.I am too much angered by this late delivery and my interview suffers.

Order id : od[protected]
Return id :[protected]
I had done payment full for model real me xt (Pearl blue 64gb) through credit card and yet not received the product and got a message saying the order cant b delivered in the following address.
When i am supposed to get the complete refund of the payment made.
I expect the refund to b made as soon as possible do the needful at the earliest.

Hi Team,
I bought airpods from flipkart on 29th Sept 2019 and got the product on 2nd of Oct 2019. As I had used Airpods before as soon as I saw the Box i came to know that the product is fake. So, I made a complaint to flipkart and they informed me that they will contact me till 5th of Oct 2019. I hope that they will contact and resolve my issue as soon as possible but this irresponsible behaviour of flipkart is not acceptable.

I got my 9k rupees stuck and I am worried a lot.

Hello sir my name is nupur das i purchase a cosmetic name l a girl foundation with and i returned that product the compney show that they credited on 18 sept2019 till now not getting refund amount on my bank please refund money deteils
Holder name - nupur das
Reference no[protected]
Contact - [protected]
Trantion date 18/09/2019
Transaction ammount - 560

Refund amount of product name l. A girl foundation from flipkart company not credited in my account please solve my problems here are details are below

Account holder name nupur das
Contact no-. [protected]
Transaction amount - 560
Reference no[protected]
Transaction date-. 18/09/2019 please solve my problems as soon as possible thank u

I had paid for realme 5pro and realme 2pro from flipkart on 30/09/19. I already applied exchange option for this, i put both phone imei no, and conditions details after reading flipkart exchange policy. Now at the time of delivery the delivery agent come to my place and without checking my phone he refusesed to exchange the product and said previously he is sufferer/proxy for exchanging products to some other customers. The delivery guy didn't check my phone also. And his behavior too bad. I have asked him to tell me the reason for the rejection, he didn't say a single reason to me, just said i can't take this previously for some other customer i already suffered for the same. I'm attached below pictures of my phone you can check out the same. There is not a single scratch/dent or any other issue in my both phone. I didn't expect this kind of service from flipkart.

Sir i am playing flipkart game since 4 to 5 days but today when i logged in from other mobile number and playing with that number i received an error saying that we encourage fair play in line with our terms and conditions
So why this error is occurring i am not able to play more games also same problem occurring on my brothers mobile also
Please help on this issue

Flipkart manager went personal on me for the issues they had at their end and could not resolve in time. Couple of years back, their credit card payment failed, meaning the bank account was debited but at their end, it showed as payment failure.
I was attempting to buy 2 smartphones through this transaction, since they could not fix this, i was forced to cancel the transaction and re-ordered with cash on delivery option.

Still, flipkart went vindictive and blocked my account. Excuse given was that i cancelled the order, though it was due to the fact that they could not fix the issue in time, and i re-ordered.

Need intervention to unblock my account pls.

I had ordered a phone realme 5 32 gb ram crystal blue on september 30
The orders placed are -
Od[protected]
I had done full payment of the products with my debit card.
The delivery date as promised by flipkart was 3 oct 2019. But they delivered the phone on 1 oct 2019 before the promised date. On the day of delivery about 4 p. M., i take delivery and open it.

I deny to accept the product because the outer box was torn and having no bill on the box and box was empty.
I returned it to delivery boy.
The product is not yet delivered still but reflecting on their website as delivered. I get a fake delivery confirmation over email and messages.
When i received a massage that my item was delivered, i escalated the issue. Within a few minutes, flipkart updates the status of the order on their website as 'delivered'.
It is a request to you either refund or deliver the right thing
I am deeply disappointed with the way flipkart has managed this order and
Been through mental trauma due to the several follow ups i have done with
No results.

This is, in fact, no COMPLAINT, but a REQUEST. I ordered a Redme smartphone on Flipkart just now with order no. OD[protected] on 2nd October 2019 but I want a RED color phone not black. Called Flipkart immediately but they could not help. Can you please help sir ji ? Regards, Dipankar Chowdhury, m [protected]

Asus laptop item no. X540ua-gq682t
Order id - od[protected]
Ordered on 8th september 2019. Delivered on 10th september. Damaged item (Both hardware and software) received.
Replaced on 17th october (Return id -[protected]).
The replaced item also had a software issue and we again complained on 18th september.
The scheduled technician visit was on 23 rd of september and the refund process was expected to be completed by 26th september. But technician visit was not done in that scheduled time. Even we contacted flipkart every single day to complete the process.
At last the technician visited on 28th september which is way past the scheduled refund tat. The technician said that he was informed one day earlier and he also said that the slow working of the laptop is due to the software problem of the same model but he wouldn't write it on the job sheet as it would hamper the brand name.
The process of technician visit is still not updated on the order details page and there was neither any response nor mail from the customer service executives. When we called up the executive on 28th sept said that the return policy has already expired and we recorded audio of it as well.
After that whenever we are calling they are asking for 1-2 days of time and the delay is exceeding such that now it will be over one month that i am running after the executives.
The only thing that they say is that they are trying to contact the seller or the seller is not agreeing to take back the product.
I have lost faith in flipkart which claims itself to be the best e-commerce platform. I want to return the product and the refund to be processed immediately.

Dear team,

This is to inform you that due to your site bug i received wrong product.

I was eagerly waiting for flipkart sales, so add laptop in my wishlist. On the beginning of sale i purchase that laptop. I have not noted that there is a bug in your website. When you change a colour of laptop model get changed. You are cheating customer by giving different product.

Now that model is out of stock. I explain whole case to customer care no positive response.. Even i ask of escalation email id they said they don't have it. I am shock how your customer care team work.

Customer care team was no eagerness to help customer. They were just denying saying that now product is not available they can't do anything about it.

Right product - acer aspire 3 pentium gold

Wrong product - acer aspire 3 pentium quad core

Order i'd: od[protected]

-
Regards
Ranjeet maharana
+91 [protected]

Hello,

I have purchased 'iffalcon by tcl ai powered k31 138.78cm (55 inch) ultra hd (4k) led smart android tv with hdr 10 (55k31)' on september 28th in the big billion days sale with my old tv exchange value 5000 rupees. I have read all the terms and conditions for the exchange product while placing the order and my old tv perfectly meets all of the seller guide lines. I have attached the 'exchange' checks provided by the...

My flipkart account has been blocked [protected] and i received a mail from flipkart team that reason for cancellation of last product from their end is that the items i purchase are for reselling and i have ordered many mobiles from my account, which is totally wrong. I have also ordered shoes bags and many other daily usage products. I purchased these products for myself, my family members and for my friends, because they never trust online products.

All the products i've ordered are being used by me or one of my friends or family members and not a single product is for resale. Many online payment methods like phonepay etc. Are linked to my account, which i can no longer use.

Please help to resolve the problem of blocking my account which has blocked for a reason that is not at all genuine.

I ordered jbl's headphones but my product was wrong.in fact, instead of the headphones, i got vaseline on the lips, the photo of which i have, the day i received the product, i was calling your customer care on the day but i could not get the phone. Yesterday and a return request was taken on the basis of my complaint but now i see that my return at oyesta has been revoked, it is two times, please let me back at my original product

Dear sir,

Greetings from me.

Please refer od[protected] dated 2 october 2019. Your record says my payment is not confirmed by my bank. This is wrong. My bank has confirmed the payment. I have paid the amount of rs. 759/- through bhim application. You can verify this by screenshot i have attached with this message. Please kindly check your account to see my payment and deliver my books.
My mob. No. [protected]
Email:- [protected]@yahoo.com

Kamlesh bhatt
Ahmedabad.

I placed the order between the offer period and i have paid my all payment threw axis bank card the payment was 65990
And order id was od[protected]
And the registered no is [protected] and email id was [protected]@gmail.com

I want the refund as soon as possible to place new order

Sir if anyone placed the order and completed the payment so how can a seller cancell the order