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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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E
enji
from Imphal, Manipur
Sep 28, 2019
Resolved
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Resolved

Address: Bangalore South, Karnataka, 560034

My flipkart account had been blocked for quite a long time now.
I have had ordered all kinds of things from flipkart and had been a loyal customer for many years.
But, one unfaithful day, i've received an email saying, "i've broken some rules or guidelines".. The email implied that i had resell my orders!.
I'm still baffled and amazed to this date that flipkart workers or their "algorithm" just assumed that i'd bothered to resell their products!.
Had i purchased products of my opposite gender? Yes.
Had i purchased the same product more than once? Maybe.
But, that doesn't mean, i am reselling what i've already bought from the app.
I hope that this concern to be dealt with professionally and reasonably.
I do hope that my old conversation with the flipkart representative at the time of the incident be pulled out from their system and narrate it to those unprofessional indian workers as well.
Oct 29, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2019
Flipkart Customer Care's response
Hi,
We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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    N
    from Mumbai, Maharashtra
    Sep 27, 2019
    Resolved
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    Resolved

    I purchase product on flipkart delivered me 22 sep19 now return request for product on 26 sep 19 they reject my request. And again i request return for product on 27 sep 19. Talk with rohit on help centre he also told me seller reject my request. Rohit also don't give me solution on this prblm and arguing me regarding my prblm. Pls solve my problem and provide my full refund amount.
    +1 photos
    Nov 2, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 30, 2019
    Flipkart Customer Care's response
    We will revert on it.
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      O
      Om Kumar Sah
      from Mumbai, Maharashtra
      Sep 27, 2019
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      Address: 560038

      I had ordered oppo reno 2 from flipkart in emi on 11 september and the expected delivery date was 21 september and now its 27 september, they are saying that there is some seller (Flashtech retail) issue.. They said they will provide me the resolution by today 27/09/19.
      But i have not got the resolution, and not even my product got delivered to me.
      My 1st emi statement has recieved to me
      And i have to pay in some days
      But i have not got my ordered product.
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
      Sep 27, 2019
      Updated by Om Kumar Sah
      I had pre ordered oppo reno 2 from flipkart in EMI on 11 September, which was successfully transferred to merchant by 14 September and my product expected delivery date was 21 September and now its 27 September, they are saying that there is some seller(Flashtech Retail) issue.but many customers are recieving oppo reno 2, customers are posting review in flipkart because they are recieving their order from flipkart.and even i can see in flipkart that if i order same phone to my delivery address it is showing delivery will be by next day
      but flipkart they said they will provide me the resolution by today 27/09/19.
      But i have not got the resolution, and not even my product got delivered to me.
      My 1st EMI statement has recieved to me
      And i have to pay in some days
      But i have not got my ordered product.
      Verified Support
      Sep 30, 2019
      Flipkart Customer Care's response
      Hi Abhishek ​​​​​​​​​​​​​​​​​​​
      We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 29 Sep 19 and it should have reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
      Sep 30, 2019
      Updated by Om Kumar Sah
      I'm not avishek
      My name is Om

      Whose resolution you are giving to me.
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        S
        Sushrut_Thakur
        from Valpoy, Goa
        Sep 27, 2019
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        Address: 403505

        I am not allowed to change my mobile number. I have no access to my old mobile number and I'm required to enter an OTP sent to that number.
        How in the actual world am I supposed to do that? The previous number has been reassigned to some stranger who I'm sure won't share an OTP with me. And I sure don't want to create a new email id just to accommodate my new number.
        Also, I'll lose my Plus membership if I create a new account.
        My old phone number was 8805***959.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 28, 2019
        Flipkart Customer Care's response
        Hi,
        Thanks for getting in touch.
        We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
        You can also check your order status here: http://fkrt.it/bqWLi~NN
        Hope to hear from you soon.
        Oct 01, 2019
        Updated by Sushrut_Thakur
        Name: Sushrut Thakur
        My email is [protected]@gmail.com
        Mobile no. [protected] which I want to change
        Nov 11, 2019
        Updated by Sushrut_Thakur
        Well, that's about it. I haven't heard from Flipkart for a month now. I ain't shopping on Flipkart ever again if it's the last thing I ever do.
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          S
          Shyam5550
          from Hyderabad, Telangana
          Sep 27, 2019
          Resolved
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          Resolved

          Address: Hyderabad, Telangana

          I have placed an order of redmi k20 mobile which is priced as 21999/-. I observed that the product is a used one. And i called the customer support of flipkart and asked for a refund, but i came to know that it was under replacement policy. So i agreed for a replacement as secondary option. But i was promised to get a resolution by 26th sep. But the return request was cancelled by flipkart and placed a new request without my interference on 26th and provided another resolution date on 29th sep. Without even any further assurance of getting my issue resolved. When i called customer support 10's of times they are only trying to make me anger and hangup the call every single time as they don't have proper answer to cover-up even i was talking in a polite manner they are hanging up the call. And if i try again to call them they are saying that it's due to some network issues. Network issue may be real but not every time i call and ask for a reason this is happening 😑. I can't get my money back, i can't get my replacement for a used product and i can't get a proper answer for this delay happened for the mistake flipkart has made. And even now the first return was cancelled saying that it was invalid return request. Even now the request was placed with same reason. I asked that both are same why it got cancelled in first place, flipkart don't have an answer. As per policy i gave 72 hrs of time for this. But i didn't get any answer. And they are saying i was asked for return cancellation which i haven't done.

          Whenever i am asking for assurance or reason they are hanging up my call. I have some names of senior explanation department from hyderabad, aditya and chandra mohan. I remember only these persons. They don't have answer for my questions and they hung up my call.

          Please take this into consideration and help me with this as soon as possible
          +2 photos
          Nov 3, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Sep 28, 2019
          Updated by Shyam5550
          And adding to my above complaint now Flipkart is asking for my personal details such as aadhar, PAN and voter ID and I am not ready to share these things with Flipkart I don't believe anymore. And the product not even checked by the Flipkart technician after the complaint raised that I got a used device and Flipkart has no right of asking these things of my personal. And they have all the necessary details such as registered mobile number, alternative mobile number and my email id my bank details which I have made transaction and a Flipkart account with all details. And I have also sent the consent report or FIR report to Flipkart and more than that I am not ready share any of the details. So please consider these things and help me with this.
          Verified Support
          Sep 30, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            V
            Vishal .m. singh
            from Jamnagar, Gujarat
            Sep 27, 2019
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            Address: Ami drasti socity, Navsari, Gujarat, 396450
            Website: www. Flipkart. com

            Hello sir
            I purchased 10, 999 realme 5 (Crystal purple) mobile on flipkart.com
            Order id: od[protected]
            Order date:[protected]
            Invoice date:[protected]
            Sir when i started using mobile after 12, 13 day, the product was not working properly i call in flipkart but no response so please sir i want replace my mobile i visited also service center but they all rejected to repair so please helps this product is deffactive i want my money back aur new device in replace ment please sir help us i request you sir please take action and help me sir it's request sir please take action
            +1 photos
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 30, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Sep 30, 2019
            Updated by Vishal .m. singh
            Sir I not getting my issue resolve please sir I want my product replace ment please help me sir take action
            Oct 01, 2019
            Updated by Vishal .m. singh
            Sir I always contacting to Flipkart but not still my issue not sloved please sir I have all proof how many time I contacted but still not responding any thing just give me another number and telling contact them sir I purchased my product on Flipkart then where I go sir where there only I can go please sir help me to solve my problem I attacking some proof

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              V
              Vishal .m. singh
              from Jamnagar, Gujarat
              Sep 27, 2019
              Resolved
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              Resolved

              Address: Ami drasti socity, Navsari, Gujarat, 396450
              Website: www.Flipkart. Com

              Od[protected] i purchased 10, 999 realme 5 (Crystal purple) mobile on flipkart.com
              Order id: od[protected]
              Order date:[protected]
              Invoice date:[protected]
              Sir when i started using mobile after 13 day, the product was not working properly i call in flipkart but no response so please sir i want replace my mobile i visited also service center but they all rejected to repair so please helps this product is deffactive i want my money back aur new device in replace ment please sir help us i request you please take action please i want replacement so please grant my request
              +1 photos
              Sep 27, 2019
              Complaint marked as Resolved 
              I want replacement my device
              Flipkart customer support has been notified about the posted complaint.
              Sep 27, 2019
              Updated by Vishal .m. singh
              I want to replacement my device please help me and take action on Flipkart

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                Vishal .m. singh
                from Jamnagar, Gujarat
                Sep 27, 2019
                Resolved
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                Resolved

                Address: Ami drasti socity, Navsari, Gujarat, 396450

                Sir i purchased 10, 999 realme 5 (Crystal purple) mobile on flipkart.com
                Order id: od[protected]
                Order date:[protected]
                Invoice date:[protected]
                Sir when i started using mobile after 12 day, the product was not working properly i call in flipkart but no response so please sir i want replace my mobile i visited also service center but they all rejected to repair so please helps this product is deffactive i want my money back aur new device in replace ment please sir help us i request you please take action please
                +1 photos
                Nov 3, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 30, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  B
                  Bijinb
                  from Ernakulam, Kerala
                  Sep 27, 2019
                  Resolved
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                  Resolved

                  I am successfully completed this condition and in may 2019 we have earned 6000/- approved payment & amount should be transferred in our account in august 2019 (Completion of 60 days). But amount was not transferred in our account in august 2019.
                  Till now september end not get amount.
                  We have mailed several times but nobody had replied and we have also submitted issue in affiliated programmes contact us page, but they have not replied to us. We complaint on twitter and they told us to mail on [protected]@flipkart.com, we have mailed on that mail id but still no reply.

                  They are not providing any support and not even there is number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money.
                  +1 photos
                  Nov 1, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 30, 2019
                  Flipkart Customer Care's response
                  Hi,
                  We are sorry for the trouble caused.
                  We request you to contact on [protected]@flipkart.com for further assistance.
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                    J
                    Jamie Oswin
                    from Delhi, Delhi
                    Sep 27, 2019
                    Resolved
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                    Resolved

                    Address: #157, Derrick Villa, Antony Layout, Doddanagamangala, Electronic City, Bangalore, 560100

                    I had purchased memory card in flipkart, after 12 days it stopped working, flipkart customer service informed that it is out of return policy since returns are covered only till 10 days, and asked me to talk to sandisk customer service, when i spoke to the sandisk customer care, they took all the serial no's and confirmed it is not a genuine sandisk memory card, and asked me to get in touch with flipkart itself for replacement, flipkart also isn't that welcoming on the same, we as an individual trust flipkart as a one stop shopping application but of they don't sell original products who takes care of it, i have attached the invoice and also the email print which i got from sandisk for the reference, please help me on this.
                    +2 photos
                    Oct 30, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 28, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      P
                      Prince0165
                      from Dasuya, Punjab
                      Sep 27, 2019
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                      My flipkart affiliate payment is pending. I want flipkart payment in gift voucher.
                      As per flipkart affiliates select payment via gift voucher, flipkart will accrue and withhold referral fees until the total amount due is at least rs 2500.00.

                      Now i have more then 3000 but they its 4th month they didn't give me my payment. Please help me

                      Affilate id 165shyama

                      Email: [protected]@gmail.com
                      Flipkart customer support has been notified about the posted complaint.
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                        Nidhi Ratnakaran
                        from Paravur, Kerala
                        Sep 27, 2019
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                        I have to file a complaint against flipkart for selling fake indulekha products. I ordered indulekha hair oil (100ml) on 9th july, 2019 which was delivered on 16th july 2019 (Order id - od[protected]. It was the first time i was using indulekha hair oil because of which i didn't have any doubt as to its originality. After using it for 3 months i ordered once again indulekha hair oil from flipkart on 10th september2019 which was delivered on 12th september 2019. On the usage of it, i found difference in the smell as well as the color and texture of the hair oil than of the indulekha hair oil delivered on july 16th. Out of doubt i googled about it and found out that there are many instances of flipkart selling fake indulekha hair oil and i also found it in the comments of the product which i hadn't noticed earlier. I also found out that the smell of original indulekha hair oil should be of herbs and what i received on july 16th was totally different from it. It had a pleasant smell and also it increased my hairfall excessively. I found out that i had received a fake indulekha hair oil from flipkart on july 16 on the delivery of the same item on september 12 (Which had a code and is a original one). Also when i checked there is color difference in both the packages and the fake package looks of very cheap quality. I have the picture of both of them. When i contacted flipkart customer care on 24th september 2019, first customer care executive hanged up my call when i informed this complaint showing very unprofessional attitude. When i called back it was received by another executive who being a lady was kind enough to listen to my issue. She assured me that she will file a complaint on behalf of me of which i shall receive an acknowledgement in mail. I waited for 3days i did not receive any mail from flipkart so i am writing this complaint to this forum. I have been using that fake indulekha hair oil sold by flipkart for 3 months not knowing it to be fake. I have excess hairball and the quality of my hair has depleted in the last 3 months due to the usage of the fake indulekha hair oil sold by flipkart. I want a refund from flipkart for the fake product sold by them. I have excess hair loss because of the usage of fake oil. So at least i want the fund of the indulekha hair oil for which i had paid rs. 447/-. The order id of it is od[protected]. Flipkart customer care gave a deaf ear to my issue so i have filed this complaint before consumer redressal forum. Kindly go through this complaint and do the needful. I am attaching the photo of both fake and original products i received.
                        Thank you
                        +2 photos
                        Flipkart customer support has been notified about the posted complaint.
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                          B
                          Balaji prabhakar
                          from Mumbai, Maharashtra
                          Sep 27, 2019
                          Resolved
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                          Resolved

                          Address: No :215,6th main, 3rd cross, neeladri investment layout, thoghur cross, doddathoghur, electronic city., 560100

                          Hi, i have ordered moto x4 super black, but the product delivered is moto x4 sterling blue colour, the flipkart delivered different product. Hence i requested for refund, but the refund request has been rejected by seller. But still the issue is not resolved by flipkart. I contacted the flipkart customer care, but still there is no update from the flipkart.
                          Nov 4, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 28, 2019
                          Flipkart Customer Care's response
                          Hi,
                          Thanks for getting in touch.
                          We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                          You can also check your order status here: http://fkrt.it/bqWLi~NN
                          Hope to hear from you soon.
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                            M
                            Mahipal070
                            from Mumbai, Maharashtra
                            Sep 27, 2019
                            Resolved
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                            Resolved

                            Address: 520002

                            Mene flipkart pe apple airpods bluetooth order kiya tha jiska order number od[protected] jo muje 19 august ko receive hua jab mene open kiya to usme chaina ka i11 tws airpods tha, jo apple ka nhi tha mene cash on delivery 14900 paid kiya jab mene ye flipkart ko complaint ki to flipkart ki escalate team se muje 2din bad call aaya or replacement approve kiya, replacement jab delivery boy leke aaya to usne wo wrong product pickup karne se mana kiya or rejected kar diya fir mene waps flipkart ko call kiya fir same approve hua lekin second time b same rejected kar diya, jab mene 3rd time call kiya 15 september ko to 18 september tak wait karne ko kaha, fir muje ek 16 september ko mail aaya flipkart se usme ye likha tha ki high return ki wajah se aapka account block kar diya, fir mene flipkart ko call kiya to waha se muje koi help nhi mili, national consumer helpline complaint bhi ki hue he complaint number 1548430

                            Please help me unblock my account and solve my problem
                            Sep 27, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Sep 27, 2019
                            Updated by Mahipal070
                            Kab solve ki he, solve nhi hue
                            Verified Support
                            Sep 28, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Sep 28, 2019
                            Updated by Mahipal070
                            Flipkart not any response my complaint
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                              A
                              aniketsharma13
                              from Roorkee, Uttarakhand
                              Sep 27, 2019
                              Resolved
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                              Resolved

                              I am having trouble playing the quiz contest on the flipkart mobile app for past one year now. I searched for it on the internet and saw that some other people also had the same problem some time back due to using two different accounts from the same ip address. I contacted the customer service but they were unable to help me. So i request flipkart to please look into this matter
                              +1 photos
                              Oct 31, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 30, 2019
                              Flipkart Customer Care's response
                              Hi,
                              Thanks for getting in touch.
                              We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                              You can also check your order status here: http://fkrt.it/bqWLi~NN
                              Hope to hear from you soon.
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                                R
                                Ranjit Kumar Ranjit
                                from Delhi, Delhi
                                Sep 27, 2019
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                                Address: vill Gangati po Koath ps dawath, 802216
                                Website: www.flipcart.com

                                In service for flipkart officer, subject mobile raturn, sir, for the first time i requested the review of 19 septs on behalf of jeeves engineer.
                                Engineer allocated: jeeves engineer ranjeet kumar, [protected],
                                Who visited on 22 september and renewed the issue without resolving that the issue of the customer was resolved
                                The second time i put the request for saturn on 24 september
                                Engineer allocated: jeeves engineer irsad ali, [protected]
                                On september 25, without consulting the visitor, he mentions that the issue of the customer has been resolved.
                                The third time i put request for return on 26 september
                                Engineer allocated: jeeves engineer monu singh, [protected],
                                Those who have not talked to whom are waiting but do not know that they will also mentions without visiting that the issue of the customer has been resolved.
                                Sir is requested to handle this matter by the senior officer so that the customer does not face any problem again.
                                Your old flipkart customer,
                                Customer information, flipcart id - [protected]@gmail.com, oder id - od[protected], contact number -[protected], alternate number-[protected]
                                +4 photos
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  Soroy1
                                  from Kishanganj, West Bengal
                                  Sep 27, 2019
                                  Apr 16, 2023
                                  This thread was updated on Apr 16, 2023
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                                  flipkart does not recognise my phone imei number when I enter the same for exchange

                                  Address: Plot 35/3, madhusudan nagar, unit 4, Khordha, Odisha, 751001

                                  Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: β€˜entered imei number did not match with selected brand and model’.
                                  I had purchased the same phone from flipkart itself and it doesn’t recognise now!! I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me...
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                                  ranjan01041991
                                  from Bhubaneshwar, Odisha
                                  Sep 27, 2019
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                                  Address: SARANGI COMPLEX HOUSE NO.C3, BACKSIDE OF MINISTADIUM, Bargarh, Kosala, 768028

                                  I have created flipkart account three years back with a mobile number [protected]. Few months ago i lost my mobile phone and the number. This no is deactivated now.

                                  The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                                  Please do suggest me to update my new mobile number to my flipkart account. My e-mail address is [protected]@gmail.com
                                  You an contact me on [protected]
                                  Flipkart customer support has been notified about the posted complaint.
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                                    T
                                    Thirumalr
                                    from Chennai, Tamil Nadu
                                    Sep 27, 2019
                                    Resolved
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                                    Resolved

                                    Address: 600094

                                    Hi

                                    I have ordered a mobile through flipkart online - redmi note 7 pro - on last saturday and it was promised to get delivered on sunday.
                                    I have paid full amount too
                                    Order no.: od[protected].

                                    I have been following with them but no proper response from flipkart.

                                    I think they are trying to cheat me.

                                    Pls help me get my order

                                    Thank you
                                    Nov 1, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 27, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      Vickyredice
                                      from Basi, Punjab
                                      Sep 27, 2019
                                      Resolved
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                                      Resolved

                                      Address: 147001

                                      I cannot play game in flipkart gamezone. Whenever i play game in flipkart gamezone it starts to show a error message that 'we encourage fair play in line with our terms and conditions'. I started to get this error message after assessing the game zone with different accounts from same phone. I thought the problem will be fixed in one or two days but till date it shows the same error message. My registered id is sharma. [protected]@yahoo.com.
                                      +1 photos
                                      Nov 11, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 30, 2019
                                      Flipkart Customer Care's response
                                      Hi,
                                      Thanks for getting in touch.
                                      We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                                      You can also check your order status here: http://fkrt.it/bqWLi~NN
                                      Hope to hear from you soon.
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