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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1146

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J
JiMz Ramgarhia
from Mumbai, Maharashtra
Oct 4, 2019
Resolved
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Resolved

Sir/madam, i am registered user of Flipkart with email [protected]@yahoo.com under my name Jaswinder. Today, i was trying to login to my same Flipkart account after couple of months to do shopping on Flipkart as sale is going on. But its not logging in. Its displaying an error "Your Flipkart account has been blocked. please contact our customer service to fix this".

Even i tried with my mobile no. To login but getting same error. As far i remember, my account was working fine few months ago. Then i logged out of that account. Now when i try to login, it gives above mentioned error.
Moreover, i haven't received any mail from Flipkart regarding blocking of my Flipkart account.

Please help
Nov 5, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 26, 2019
Flipkart Customer Care's response
Hi,

We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

Your kind understanding and cooperation is appreciated.
Verified Support
Dec 27, 2019
Flipkart Customer Care's response
Hi,

We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

Your kind understanding and cooperation is appreciated.
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    R
    Roshni Khatri
    from Delhi, Delhi
    Oct 4, 2019
    Resolved
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    Resolved

    Address: New Delhi, Delhi

    I have been continuously in touch with you executives of flipkart and asking them when my amount will be refunded to me they are again and again asking me to wait for 24 hours and the concerned team will respond but no concerned team had yet responded and the regularly reschedule the date to another day .Is the flipkart making fool o[censored]s. I have been waiting since last 7 days and now its high time . I want my full refund of Rs. 6219 as soon as possible . I have all the proofs to prove that they regularly make false promises and are not even providing with the details of the concerned team .
    Nov 4, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Oct 04, 2019
    Updated by Roshni Khatri
    Last date for concerned team to respond was 2nd October 2019. Flipkart made me to wait for 1 day more that is 3rd October 2019 but didn't responded me . That are again asking me to wait for 1 more day . They in fact did the same thing before 1st October 2019 and told to wait for refund for 24 hours and kept me waiting . I have even provided flipkart with my account details as my PhonePe Wallet is not active and transaction would fail but the are not taking any action from their side . I am trying my level best to recover my amount. But at least expecting them to respond.
    Verified Support
    Oct 04, 2019
    Flipkart Customer Care's response
    We will revert on it.
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      G
      Gunthapallydattu
      from Delhi, Delhi
      Oct 4, 2019
      Resolved
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      Resolved

      Address: Madinaguda, Hyderabad, Andhra Pradesh

      I am receiving on msg from flipcart after open showing all categories am select samsung mobile 25000/- giving by 29 rupees only i'm trying trying trying but no way after that one msg your order ok but no delivery time no payment no details only you send ten groups of msg it's really cheating to public flipcart i have order number all i compulsory am go to court for this time
      Nov 4, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 04, 2019
      Flipkart Customer Care's response
      Hi, We would like to let you know that any offers to appear anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app is not from sellers on our portal. Also, in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support. Further, you can choose to initiate legal action against the spammer/spamming organization too. Hence, closing the complaint from our end.
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        L
        Lucky_1508
        from Lucknow, Uttar Pradesh
        Oct 4, 2019
        Resolved
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        Resolved

        Address: Lucknow, Uttar Pradesh, 226005

        Today I ordered a mobile RealMe MRP: 8999. Its offer price was Rs 10% instant discount. The order had been placed and I had received confirmation sms notification regarding the same. But at 11.20 the order got automatically cancelled with no proper explanation what so ever. This should be purely considered as Breach of Contract ! Thanks and Regards shubham sharma
        Nov 16, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 05, 2019
        Flipkart Customer Care's response
        Hi Lucky, We are sorry to let you know that your order was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. However, the seller has confirmed that the refund has been completed on 04 Oct 19 and will be reflecting on your credit card by 16 Oct 19. Your understanding is appreciated.
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          G
          goyalshivaay
          from Kadod, Gujarat
          Oct 3, 2019
          Resolved
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          Resolved

          Address: M.G. ROAD, junagadh, Junagadh, Gujarat, 362001

          I have ordered Sansui smart TV and my delivery was to done by 2 Oct they didn't even contact me and the tracking is showing product delivered I filed complain to the centre about 12 times and asked for the logistics contact no but they are neither giving the no . Nor sending another peice .I want the product .And they are neither have a talk to their higher authority if they can't satisfy their customers they should close the company and not to waste time and money of people
          Nov 5, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 05, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 27, 2019
          Flipkart Customer Care's response
          Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered. Hence, closing the complaint from our end.
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            A
            Antara Datta
            from Mumbai, Maharashtra
            Oct 3, 2019
            Resolved
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            Resolved

            Address: 31/5a kalipada Mukherjee Road(opposite to East Park Telephone Exchange), Kolkata, West Bengal, 700008

            I have a serious issue regarding the exchange of my existing nokia5 mobile in exchange of a new redmi note7s in ref. To the order no. Od[protected] dated 01.10.2019. I ordered a redmi note 7s on 01.10.2019. As per your offers, i wanted to get my existing nokia 5 exchanged. Before doing the same, i thoroughly went through the exchange policies and the concerned terms & conditions of your company. Being satisfied with the same, i went forth with the process and accordingly, the price was determined by you after verifying the imei no. [protected]. Accordingly i paid the amount. Since my existing handset is in absolute fresh condition, i didn’t have the slightest apprehension regarding its exchange hazards which i had to undergo, incidentally and unnecessarily, at the time of delivery. The delivery person refused to accept my existing handset for absolutely no reason. He pointed out certain problems which do not even exist and go by the norms of your exchange policies vide the 6nos. Of criteria of verification of the product condition.

            As for point no. 1, the screen is perfectly intact from all sides. As for point no. 2, any parts of the mobile, such as, buttons, volume key, sim tray, charging port has not been missing. For point no. 3, there is no cracks/ breakage either on the mobile body or camera glass. Though it is clearly stated in your policy that paint wearing out or scratches and dents are acceptable, i want to assure you that the paint of my handset is more than intact and there is no scratch and dent either. As for point no 4, there is no crack / breakage / dent on the screen. As for point no. 5 & 6, the handset remained switched on for more than an hour during the time i was being badly harassed by the delivery person. It didn’t even need to be charged during the period. By this time, i hope, you have understood that my handset is in more than intact condition and therefore doesn’t have any such problem of the battey or the back panel which cannot be opened even without a professional.

            I am attaching some relevant images in this connection so that you can understand the gravity of the issue and take urgent necessary measures from your end. However, it goes without saying that i will definitely be taking necessary legal actions in the meantime from my end for the sheer harassment i had to undergo and for the extra amount of rs.2, 550/- which i was compelled to pay in order to receive my product.

            I hope you can well understand the gravity of the situation and firstly issue a written apology from your side save taking necessary and corrective measures and compensations which i lawfully deserve.
            Nov 4, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 04, 2019
            Flipkart Customer Care's response
            Hi Antara, We are sorry to inform you that the exchange product was canceled as the product did not meet the exchange related guidelines confirmed by the Wishmaster. However, we see that the parent order Redmi Note 7S (Sapphire Blue, 64 GB) has been successfully delivered to you on 03 Oct 19. We always strive to provide you the best shopping experience and we'll look forward to serving you better in the future. Please refer to the below link for more details. https://t.co/MQiPaGk48ksee.
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              D
              Deepak3212
              from Mumbai, Maharashtra
              Oct 3, 2019
              Resolved
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              Resolved

              Dear Flipkart team,
              Against Order ID OD[protected] dated 30th sep 2019 i had ordered Redmi note 7s & trolley bag safari of total transaction amount 9628/- but order cancelled by Flipkart, payment deducted from ICICI credit card .but still I didn't got refund in my bank.As per bank transaction is already done with transaction reference number 74056639274927364750089 .Please pay attention & refund my transaction amount on urgent basis. I need this money urgently.

              First time facing this kind of slow response from Flipkart

              Regards.
              Oct 4, 2019
              Complaint marked as Resolved 
              It's sorted, , thanks Flipkart for immediate solution
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 05, 2019
              Flipkart Customer Care's response
              Hi Deepak, As per the previous discussion with the team request you to get in touch with the bank for further assistance.
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                R
                from Mumbai, Maharashtra
                Oct 3, 2019
                Resolved
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                Resolved

                Address: Secetory colony Mubarak pur joya ikounda road joya

                Sony wireless behind neck in ear headphone with bose wireless earbuds was ordered towards me and the label on the packing box is same but product inside the box are diffrent and also have low price in compare of ordered product value
                So fraudulent activity has done towards the conmpany so plz return the product and give me the same product otherwise my amount should be return
                Nov 11, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 05, 2019
                Flipkart Customer Care's response
                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                  P
                  pawan ramchandani
                  from Mumbai, Maharashtra
                  Oct 3, 2019
                  Resolved
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                  Resolved

                  Address: Sambalpur, Odisha, 768002

                  I had booked a flight ticket from flipkart for 2 passengers dated 18th September at 9.25 am.An amount of Rs 14554 was deducted from my account but ticket was not booked. As per rule the amount should have been credited back within 5 to 7 working days. But even after 15 days I have not recieved the amount back. I am complaining the issue on flipkart flight help line number but my problem is not yet solved. One of the representatives told me that its bank issue. But bank denied the same. I am fed up of the same. Kindly refund my money as I am a middle class person. If there is issue with original bank mode kindly refund it in other bank. But please refund my money back
                  Nov 19, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 05, 2019
                  Flipkart Customer Care's response
                  Hi Pawan, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                    G
                    goutamoil43
                    from Mumbai, Maharashtra
                    Oct 3, 2019
                    Resolved
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                    Resolved

                    I asked for refund for the product ORDER ID: OD[protected] which is a white blue hbl tyre light 1 and riderscart 2 pcs handle bar light 1. though i received handle lights in one box but did not received tyre lights as the item is missing. please give me quick refund because i dont want incomplete product because i booked two products and received one only.
                    Nov 16, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 05, 2019
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We're writing to you about your Riderscart 2 Pcs Handle Bar Light & 2 Pcs Tyre Light Combo order with order ID OD[protected]. We’d like to let you that the seller has confirmed that the refund has been completed on 01 Oct 19 and should be reflecting on your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                      P
                      playoro
                      from Mumbai, Maharashtra
                      Oct 3, 2019
                      Resolved
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                      Resolved

                      Address: Kondhwa khurd, Pune, Maharashtra, 411048

                      I have ordered phone (Realme xt) from flipkart and promise date was 2oct my phone still not received they are not help me only making me fool
                      There customer executive talking with me in laughing tone
                      They wasted my time so much i have placed order bcz of my brothers birthday was on 2 of oct i had planned to give gift.
                      Bcz of wrong commitment i am stuck
                      My registered number is [protected]
                      Mail id [protected]@gmail.com
                      Oct 4, 2019
                      Complaint marked as Resolved 
                      I have contacted nearest logistics and collected the product
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 04, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Dec 27, 2019
                      Flipkart Customer Care's response
                      Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product has been delivered on October 04, 2019. Hence, closing the complaint from our end.
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                        D
                        DARSHAN BIR SINGH
                        from Delhi, Delhi
                        Oct 3, 2019
                        Resolved
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                        Resolved

                        Address: 10-A FIRST FLOOR GALI NO.5 KRISHNA NAGAR, PO Tilak Nagar, Near Family Hospital, New Delhi, Delhi, 110018

                        Today I have received Tablet from Flipkart without Stylus. I bought this tablet because of Flipkart offered tablet with stylus pen. But I shocked when I opened box and found tablet without stylus.
                        Such type of cheating I can not tolerate. Your team has committed me to provide solution by 05 October, 2019.
                        If you would not provide solution then I need refund 100% + Harrasment charges.

                        Darshan Bir Singh
                        [protected]
                        [protected]
                        [protected]@gmail.com
                        Nov 10, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 05, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 27, 2019
                        Flipkart Customer Care's response
                        Customer raised a complaint stating that the accessory is missing in the package. We have interacted with the customer and confirmed that the issue has been resolved. Hence, closing the complaint from our end.
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                          A
                          arjitpcm
                          from Mumbai, Maharashtra
                          Oct 3, 2019
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                          I was playing games on flipkart since last 10 days, everything was great. But since i have one plus 6t phone with good performance, my friend used my phone to play and earn better rewards. Due to voilation of tnc of flipkart my id and my friend's id were blocked from playing games. Since all the id's are original and verified, and used for placing orders. So only because o[censored]sing same phone, banning is not right thing.
                          So i request to kindly unbann me and my friends from gamezone.
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 05, 2019
                          Flipkart Customer Care's response
                          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                          Oct 05, 2019
                          Updated by arjitpcm
                          [protected]@gmail.com

                          varsha.[protected]@gmail.com
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                            Rohin05
                            from Mumbai, Maharashtra
                            Oct 3, 2019
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana, 122017
                            Website: Flipkart

                            Hi,

                            I am writing to inform you of a delay with my Order id - OD[protected] . I placed the order on 30 September 2019 and was assured that I would receive the order on 1st October 2019 .
                            Due to some delivery issues from E-KART logistics i didn't get my order on the given date and I was informed by delivery person that they will deliver on 2nd October.
                            So far i haven't received my order. For last 2 days i have been calling Flipkart customer care, but not getting any good response. Earlier they informed me that i will get my order on 5th October and now it has changed to 7th October . This is very disappointing.
                            In addition I am not able to track my order on Flipkart site . It still shows, product will be deliver on 1st October 2019 . Attach is the screenshot . Please update tracking details .
                            I am also very disappointed by the services of E-KART logistics. They are just delaying my order for no reason .
                            Its a request to deliver the product as soon as possible or send me the addres of E-KART logistics Gurgaon . I will collect it from there .

                            Regards,
                            Rohin arora
                            Nov 6, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 05, 2019
                            Flipkart Customer Care's response
                            Hi, We’re writing to you about your recent order OD[protected] for 'Redmi Note 7 Pro (Neptune Blue, 128 GB)' under an exchange offer. We understand that the Wishmaster was unable to complete the pick up of the exchange product. We're sorry to let you know that your order for Realme 5 Pro (Crystal Green, 64 GB)' will be canceled as the exchange product did not meet the exchange related guidelines listed on the product page. Not to worry, you can place a new order using the exchange offer with another exchange product. Alternatively, you can also buy the product without availing the exchange offer.
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                              S
                              Surya Manikanta
                              from Hyderabad, Telangana
                              Oct 3, 2019
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                              Address: Ranga Reddy, Andhra Pradesh, 500049

                              Hi Team,

                              Greetings for the day,

                              I'm Surya from Hyderabad. I have ordered MI TV and Kent water purifier from your site, on 2nd Oct 2019. money got deducted from my credit card and I got the acknowledgment confirmation. by next day products got canceled automatically the reason was "Payment is not received from the bank".

                              Could you please help with this, again I'm unable to opt the same offer with the products with same card.

                              Thanks & Regards,
                              Surya
                              Flipkart customer support has been notified about the posted complaint.
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                                Himanshu9454
                                from Mumbai, Maharashtra
                                Oct 3, 2019
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                                Address: Haridwar, Uttarakhand, 246663

                                Dear sir
                                I want to say that this Flipkart company which is this India is able to increase a lot, it is proof of me.These people are paying 10 rupees soap for 25 rupees in India and then they have put it in no refund policy.These people are scam working with millions of people in India daily, that too online
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                                  S
                                  Sunil Raikwar
                                  from Raipur, Chhattisgarh
                                  Oct 3, 2019
                                  Resolved
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                                  Resolved

                                  I Was given order for Mobile Redmi Note 7 Pro Neptune Blue 1287 GB Ram reference no. [protected] for Rs. 1899/- deducted from my account but i think the my payment is deducted through duplicate site http://flipkartonsale.tk/#/mobile.html#search please check the same and lodge complaint against such website person who cheat people. and kindly arrange to refund my Money which was paid by me.

                                  my mobile no. is [protected].- [protected]-[protected]
                                  Nov 5, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 05, 2019
                                  Flipkart Customer Care's response
                                  Hi Sunil, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                                  Verified Support
                                  Oct 05, 2019
                                  Flipkart Customer Care's response
                                  Hi Sunil, We would like to let you know that any offers to appear anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app is not from sellers on our portal. Also, in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support. Further, you can choose to initiate legal action against the spammer/spamming organization too. Hence, closing the complaint from our end.
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                                    S
                                    suresh92k
                                    from Chennai, Tamil Nadu
                                    Oct 3, 2019
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                                    exchange option to my old laptop

                                    I have ordered an laptop from flipkart on Sept 30. using a exchange option where i was about to exchange my old working laptop (Dell Laptop which i bought 5 years before from US). flipkart asked for serial number of the old laptop on checkout page. where they gave the steps to get serial number (attached screenshot ) as get serial number from the invoice "or" from back of laptop "or" from typing a command in command prompt.

                                    I...
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                                    Narendada
                                    from Mumbai, Maharashtra
                                    Oct 3, 2019
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                                    Address: Flipkart Koramangala, Karnataka, 560034

                                    Hello, I have ordered Wrogn mens jacket on 6th September & it was deleivered on 10th september. Due to product quality issue I returned it back to flipkart. From 11th Sept to till I'm still waiting for refund which is not credited back to my acount. Please do strict action.
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                                      K
                                      Kolkata guy
                                      from Kolkata, West Bengal
                                      Oct 3, 2019
                                      Resolved
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                                      Resolved

                                      exchange rejected by flipkart

                                      Address: Kolkata, West Bengal

                                      I ordered redmi 7pro with exchange offer from flipkart on 30 th september . My old mobile model and imei no is also mentioned in the order. All the conditions fulfil as per flipkart policy for exchange.And only a little scratch there in the body of my old mobile, which shoukd be accepted by the flipkart with reduction of my exchange value. At the time of delivery the delivery agent come to my place and without checking my phone he refused...
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