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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1146

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P
Priyanka Lilly
from Bengaluru, Karnataka
Sep 30, 2019
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Product isnt available in all the 3 sales i have been waiting and trying to order.. When the product isn't available with them,
Why are they wasting our time.. Do they value customer time? Looks like offer is kept to increase the no of visits. I being plus member, tried accessing by 29th 8pm, customer representative said its at 30th 12am, i checked that time, then it started showing 12pm, checked then.. No product at all.. When they don't have a product, why do they have a sale?!
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2019
Flipkart Customer Care's response
Hi,
We are sorry for the trouble caused,
We would like to inform you that kindly share the product detail which is not available on the website so that we can assist you further.
Sep 30, 2019
Updated by Priyanka Lilly
I am refering to the iPhone x any variants. Below is the link

Apple iPhone X (Space Gray, 64 GB)
http://dl.flipkart.com/dl/apple-iphone-x-space-gray-64-gb/p/itmexrgv6hctyrav?pid=MOBEXRGVCMGVCGGQ&cmpid=product.share.pp
It's the product on the below link

Apple iPhone X (Space Gray, 64 GB)
http://dl.flipkart.com/dl/apple-iphone-x-space-gray-64-gb/p/itmexrgv6hctyrav?pid...
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    Prijeet Upadhyay
    from Mumbai, Maharashtra
    Sep 30, 2019
    Resolved
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    Resolved

    Address: Seikh sarai phase 1, New Delhi, Delhi, 110017

    Apple Watch Series 3 G... with tracking ID FMPC[protected] from flipkart.com
    Here is my tracking number
    I ordered watch next day it got delivered when I unboxed watch I see there is no watch box was empty it has just manuals and 1 strap of the box after that I shared video o[censored]nboxing to everyone on social pages of Flipkart but they haven't responded even they are just neglect their seller 3 times already cancelled my request I am very disappointed with Flipkart please read before buy anything from flipkart #fraud #emptybox
    +1 videos
    Oct 13, 2019
    Complaint marked as Resolved 
    I was genuine that's why they helped me 😊
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 01, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Oct 04, 2019
    Updated by Prijeet Upadhyay
    Dear sir,
    I am highly sorry to disapprove this message of yours as I am really struck with all these false claim of yours. I have no idea why the hell flipkart or the seller is saying that I haven’t cooperated. I have called your headquarters and have done everything that is possible on my behalf to cooperate with flipkart and contribute my time. Earlier I did have some issues regarding filing of FIR but then I had word with your executive and he resolved the problem with a conclusion of filing the Final FIR but after waiting for so long. I am receiving this message I.e. “Since we haven't got an email from you giving consent to the FIR being lodged within 48 hrs, the seller will not be able to fulfill your return request. Due to this your return request has now been cancel led”.
    So I need a due explanation and due process. It would be better if you people contact me with a proper excuse and tell me what is the FINAL SOLUTION for my money. It’s been a roller coaster ride shopping with you guys but in past weeks I have seen sides of flipkart which is just not justified.
    I am heartbroken as I wanted the Apple Watch series 3 to be a gift to my father but with your lack of concern it won’t be possible.

    Please look forward to my Appel
    Your faithfully,
    Prijeet Upadhyay.
    Oct 04, 2019
    Updated by Prijeet Upadhyay
    They marked as solved but my issue is not resolved they are just trying to hide my case please provide me solution and help me !

    Verified Support
    Oct 14, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Dec 26, 2019
    Flipkart Customer Care's response
    Customer raised a complaint stating that the product is missing in the package. We have interacted with the customer and informed that the seller has confirmed the replacement product has been delivered on October 14, 2019. Hence, closing the complaint from our end.
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      nktailor1988
      from Pune, Maharashtra
      Sep 30, 2019
      Resolved
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      Resolved

      Address: Pune, Maharashtra, 412114

      Order ID - OD[protected]

      Order date 18 SEP
      Promise delivery date 21 SEP

      I'm not able to cancel it and called multiple times to flipkart but no proper response I got .

      Everytime they said give us 24 and 48 hours, I'm following with flipkart since 21 SEP now you can understand how many 24 and 48 hours you got.

      I know only flipkart and I have paid to flipkart please refund my amount.

      Flipkart is frustrating me to get my refund, I hav posted on twitter also and the same they ask me to wait 48 hours but still nothing I got.
      Nov 1, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 30, 2019
      Flipkart Customer Care's response
      We will revert on it.
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        S
        shikhasr
        from Beawar, Rajasthan
        Sep 30, 2019
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

        Flipkart has blocked my account due to high amount of returns and they didnt even asked me the reason for y i m returning the products. Recently whatever i ordered they are of cheap quality and what i ordered is not delivered of same brand. I tried via calls emails and social media but they didn't respond.
        I had a pay later amount of 4060 which i had already paid by the link sent by them but still getting so many reminders??? Attaching screenshot for proof

        Name - shikha srivastava
        Email - shikhasr. [protected]@gmail.com
        +1 photos
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 01, 2019
        Flipkart Customer Care's response
        Hi Shikha,

        We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart ac
        Oct 01, 2019
        Updated by shikhasr
        I am not satisfied with your answer
        I had only complaint about missing products nothing else
        You people are harassing your customers only giving idiotic response copying same again and again.
        What about the payment I had already shared pictures??????????
        What about the payment I had done, the screenshots I had shared why you people are coping the same thing again and again.
        I hadn't returned many items but lodged complaint against the missing items.
        And also please give my all super coins I had earned.
        Do try to divate this complaint as I am not satisfied with your answer.
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          S
          Shivam Mudgal
          from Mumbai, Maharashtra
          Sep 30, 2019
          Resolved
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          Resolved

          Address: E-7 Aditya puram behind adityaz hotel, Opposite D D nagar gate gwalior, Gwalior, Madhya Pradesh, 474020

          I ordered infinix smart 2 mobile from flipkart firstly i got a mob but in it heating problem then i request to replace it then flipkart replace it but the 2nd mobile also have heating problem and the screen is damaged so i again request to refund the amount then from 16 sep 2019 to till now they didn't take any action and when i call the customer service then they say that they didn't tell anything
          Nov 4, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Sep 30, 2019
          Updated by Shivam Mudgal
          Please solve my problem it's my humble request
          Verified Support
          Sep 30, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            K
            Kaspreet
            from Mumbai, Maharashtra
            Sep 30, 2019
            Resolved
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            Resolved

            payment deducted but order not placed in flipkart big billion day sale

            Address: Kolkata, West Bengal

            I was ordering a realme 5 on flipkart big billion sale. My money of 9000 rs. Was deducted but order was not placed. Kindly look into the matter. Its a matter of worry as i tried to contact them frequently. But to no response. No calls have been answered. I am very unsure about my money being refunded. Kindly refund my money or confirm my order. It's really pathetic....
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            S
            Sohini Basu Kar
            from Delhi, Delhi
            Sep 29, 2019
            Resolved
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            Resolved

            Address: 411057

            Flipkart is such a big fraud. I will like to suggest all of you to buy your product from amazon, not flipkart, as amazon atleast keep their promises.

            I ordered a new mobile phone on 30/august/2019, and i received my mobile phone on sunday, i. E. 01/september/2019. The day i got the phone, i contacted flipkart and complained against the product.

            My order id is: od[protected]

            Below are the list of issues i am facing with my mobile phone:
            1) the phone was physically damaged.
            2) i didn't receive any charger with my mobile phone in the box.
            3) i switched on the mobile and configured everything like i should do with my phone, and the keyboard vanishes itself while typing anything.
            4) the battery drains so fast.
            5) the phone restarted itself 4 times in 3 hours the first day itself.

            I asked to get this product replaced. My return id is:[protected]

            The very first day the customer service agent promised that my device will be replaced as there was no charger in it. I am still waiting to hear from them regarding my replacement concern. My phone is still switched off as there is no charger, and the replacement option is not showing in the portal.

            One technical engineer from flipkart came to my home and did hard reset, and after that a new issue came up. Phone started hanging a lot.
            I doubt whether i got a new handset or 2nd hand handset.

            I logged my first complaint on first day and today is 11th and i have not received any sort of help. Customer service is so bad. I am calling everyday minimum twice or thrice and all i can hear is wait for 48 hours.
            Earlier i had the same issue with amazon, and my product was replaced within 2 days.
            All flipkart is saying that they will send technician.

            I want to know why technician. A new phone should not have these kind of issues in first place. The customer service executive asked me to visit mi service center which is too far from the place where i live. So i need to visit a service center for a phone which i bought 7 days back and used hardly even once.

            I complained on twitter as well and spoke with a lady named sitara. She also did the same thing and said she can't help but send another technician. No help from anybody in flipkart.

            I have never been humiliated by any company so badly. After trying everything i am posting this on facebook...
            It's going to be one month since i logged my first complaint. Earlier they were forcing to get a refund. I wanted replacement.
            Then on 10th day i called flipkart asking to get it refund then. The customer service agent asked to give them one last change and not to refund. I said as the 10th is completing i won't get a chance to return it after this. They said as long as the complain is open, i can refund it anytime.
            Today a lady called and they refused refund as well and asked me to visit a service center.
            So i have to visit a service center for a phone which i have not used yet.
            They did not let me refund it when i had the option, and when the option went out they refused to refund it as well.
            Flipkart is a big fraud. I have complained in twitter, facebook everywhere with no help.
            Since last one month i have been mentally harassed by flipkart.
            Earlier i asked for replacement but now i don't want any replacement, i want refund. I will go back to amazon.
            Please, help me...

            My name: sohini kar
            My phone number: [protected], [protected]
            Email address: sohini. [protected]@gmail.com
            Nov 3, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 30, 2019
            Flipkart Customer Care's response
            We will revert on it.
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              S
              Samiksha Jadhav
              from Noida, Uttar Pradesh
              Sep 29, 2019
              Resolved
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              Resolved

              Address: Pune, Maharashtra

              For the past few months, game zone is not functioning on my account.
              I am able to open the game zone but the game just won't start.
              It just says something's wrong here. We encourage fair play in line with our terms and conditions
              And provides an option to go back to game zone.
              As far as i know and i have read, i have not violated any of the terms and conditions.
              How can this discrepancy be resolved?
              Please help.
              +1 photos
              Nov 2, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 01, 2019
              Flipkart Customer Care's response
              Hi,
              Thanks for getting in touch.
              We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
              You can also check your order status here: http://fkrt.it/bqWLi~NN
              Hope to hear from you soon.
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                S
                Satyam Tiwari Ji
                from Mumbai, Maharashtra
                Sep 29, 2019
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                Address: Bangalore , Karnataka, 560026

                I was the valuable costumer of flipkart. I was the plus member of the flipkart. I have also 780 super coins in my account. I have shopped about worth of inr 50000. I have got flipkart pay later also. The flipkart company blocked my account due to multiple returns. First flipkart sent me wrong and lower quality item. When i returned many of them he blocked my account on account of multiple returns. Return is the right of costumers. Flipkart is breaching of my right. And flipkart blocked my account, i'm unable to view my orders and unable to show all of my purchased electronic items for their warranty guarantee proofs. This is too much flipkart can't do ths5. Immediately i request you to please take a stern action against flipkart company. My phone no is [protected]. Please immediately make flipkart to open my account. My account was the valuable account.
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 30, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Oct 01, 2019
                Updated by Satyam Tiwari Ji
                None reverted yet. Flipkart has done totally fraud with me.
                Oct 02, 2019
                Updated by Satyam Tiwari Ji
                I have not got any resolution from Flipkart yet. My account is still closed and I'm suffering from what the Flipkart have done with me.
                I haven't got any resolution from Flipkart still suffering from what the flipkart have done with me.
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                  A
                  AravindAN .S
                  from Cherthala, Kerala
                  Sep 29, 2019
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                  Hi team,

                  My flipkart account has been blocked with the following reason
                  "our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account"

                  However, i using my flipkart account for my personal needs only there was no proper enquiry or reason provided from flipkart side till now. I am follow up for more than 15 days through social media, email and calls but no one provide any response yet,
                  Now i don't need a account any more but i need a copy of invoices on my purchase of electronic gadgets for warranty purposes. They simply telling we can't access your account.

                  I am following up for the same last
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    Someshss
                    from Jodhpur, Rajasthan
                    Sep 29, 2019
                    Resolved
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                    Resolved

                    Address: 15 arihant nagar i/s of gokul vihar street guron ka talab road, Jodhpur, Rajasthan, 342001

                    Flipkart has blocked my account due to high amount of returns and they didnt even asked me the reason for y i m returning the products. Recently whatever i ordered they are of cheap quality and what i ordered is not delivered of same brand. Flipkart is now selling cheap products and started cheating with customers. I want my account back as soon as possible.

                    Name - somesh chitara
                    Phone no. [protected]
                    Email id. :- somesh. [protected]@yahoo.com
                    Sep 30, 2019
                    Complaint marked as Resolved 
                    They didnt even message and call for a single time. They only just write complaints but no monitoring that the complaints r resolved or not.
                    Flipkart customer support has been notified about the posted complaint.
                    Sep 30, 2019
                    Updated by Someshss
                    Complaint is still not resolved by flipkart

                    Sep 30, 2019
                    Updated by Someshss
                    I tried so many times to to login but this message appears
                    Verified Support
                    Sep 30, 2019
                    Flipkart Customer Care's response
                    Hi,
                    We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                      D
                      DHrt
                      from Mumbai, Maharashtra
                      Sep 29, 2019
                      Resolved
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                      Resolved

                      Made a payment of rupees 1450 through patym few minutes back today (29/9/19)
                      Against the offer provided by you on the site http://flashsel12.tk/# but couldn't get any response yet. Money has been deducted from my account.
                      As this festiv season that's why i have placed the order. Please do the needful at your end as early as you can.
                      Thanking you
                      Anxiously waiting for your reply
                      Nov 2, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 30, 2019
                      Flipkart Customer Care's response
                      Hi,
                      We would like to inform you that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal. Also, kindly note that in case of any monetary loss due to fraud by such websites, you may file a complaint with the cyber cell for support.
                      Your kind understanding is appreciated.
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                        Sourav Sakhari
                        from Kolkata, West Bengal
                        Sep 29, 2019
                        Resolved
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                        Resolved

                        Address: 713101

                        My flipkart account has been blocked since may and payment was due that time. At 29.10.19 i got a message from flipkart that my pay later was increased to 7000. Why i am receiving that massage as i does not have payment due??
                        As i aware that i paid every payment and dues. And between this months there was no message no mail. And why suddenly i received that kind of message??
                        My email - [protected]@gmail.com
                        Sep 29, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 30, 2019
                        Flipkart Customer Care's response
                        Hi,
                        We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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                          Ramya BC
                          from Bengaluru, Karnataka
                          Sep 29, 2019
                          Resolved
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                          Resolved

                          Address: 560068

                          8 ordered infinix s4 on 22nd september, it was supposed to be delivered by 23rd i didn't receive on the promised date
                          I raised an issue and they asked me to wait till 28th september, then asked me to wait till 30th september n then till 1st october. Now tat i was ready to till then they cancelled my order without prior informed. Please do the needful
                          Oct 31, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 30, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            Dipjyoti Baishya
                            from Imphal, Manipur
                            Sep 29, 2019
                            Resolved
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                            Resolved

                            Address: QTR NO 161B RAILWAY GATE NO 3 MALIGAON, Kamrup Metropolitan, Assam, 781011

                            I purchased a mobile handset from flipkart on offer called no cost emi on credit card for six months tenure. But after few days i got a sms from my credit card stating that my transaction has been converted into 3 months emi with certain%. When i contacted my bank credit card team, they stated that the merchant has given information that customer has requested for 3 months emi.

                            But i have placed 6 months no cost emi. For reference i have attached screenshots that i captured during the transaction.

                            I need your help to protect my right. I am not getting any help from flipkart.

                            Please help to get the offer for 6 months no cost emi.
                            +3 photos
                            Sep 29, 2019
                            Complaint marked as Resolved 
                            Order no OD116443480117522000 I purchased a mobile handset from Flipkart on offer Called No Cost EMI on credit card for six months tenure. But after few days I got a SMS from my credit card stating that my transaction has been converted into 3 months EMI with certain%. When I contacted my bank credit card team, they stated that the merchant has given information that customer has requested for 3 months Emi. But I have placed 6 months No Cost EMI. For reference I have attached screenshots that I captured during the transaction. I need your help to protect my right. I am not getting any help from Flipkart . Please help to get the offer for 6 months No Cost EMI.
                            Flipkart customer support has been notified about the posted complaint.
                            Oct 05, 2019
                            Updated by Dipjyoti Baishya
                            Flipkart is not accepting my complain and not acknowledging my sufficient proof. They are forcefully dumping their mistakes and making me compulsory to pay 3 months Emi with interest
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                              DeadRox
                              from Mumbai, Maharashtra
                              Oct 1, 2019
                              Resolved
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                              Resolved

                              Address: 132/11, New Delhi, Delhi, 110065
                              Website: flipkart

                              I already contacted flipkart care about 'unable to access game zone'. They said It is a technical issue and reinstall the app. But still its showing the same error 'something went wrong'. And after i reinstalled the app, now i cant even send a mail or make a contact with flipkart care.
                              I already tried the following methods:
                              i) reinstalling the app
                              ii) clear cache and restart the app
                              iii) rebooted the phone
                              +1 photos
                              Nov 2, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 02, 2019
                              Flipkart Customer Care's response
                              We will revert on it
                              Verified Support
                              Dec 26, 2019
                              Flipkart Customer Care's response
                              Customer raised a complaint stating that he is unable to access the game zone. We have interacted with the customer and informed that the customer account has been temporarily disqualified from the game zone. Hence, the customer will be unable to play the game. Closing the complaint from our end.
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                                Raviswt2
                                from Mumbai, Maharashtra
                                Sep 29, 2019
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110096

                                I am trying to login in my flipkart account but getting error.
                                Customer care toll free number is also not contactable from my number.
                                Today i called from another number to flipkart customer care, they told you were found as a reseller that’s why your account has been blocked. You will never be allowed to login again.
                                I want to take action against flipkart.
                                Please advise!!!
                                Registered email - [protected]@ gmail.com
                                +1 photos
                                Oct 31, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 30, 2019
                                Flipkart Customer Care's response
                                Hi,
                                Thanks for getting in touch.
                                We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                                You can also check your order status here: http://fkrt.it/bqWLi~NN
                                Hope to hear from you soon.
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                                  Raviswt2
                                  from Mumbai, Maharashtra
                                  Sep 29, 2019
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110096

                                  I am trying to login in my account but getting error.
                                  Toll free number is also not contactable from my number.
                                  Today i called them from another number then the flipkart customer executive told, your account has been blocked because you are reseller.
                                  I want to take action against them because i never reselled the product.
                                  Customer executive also told you are fraud n you will not be allowed to use flipkart again in the future.
                                  Please help!!!
                                  +1 photos
                                  Nov 4, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 30, 2019
                                  Flipkart Customer Care's response
                                  Hi,
                                  Thanks for getting in touch.
                                  We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                                  You can also check your order status here: http://fkrt.it/bqWLi~NN
                                  Hope to hear from you soon.
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                                    subhajit_104
                                    from Delhi, Delhi
                                    Sep 29, 2019
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                                    Am unable to access to play quiz contest because i login different account with same mobile phone it was saying we encourage fair play in line with our term and condition. I am facing this situation from 4 days so help me. What should i do to get rid this situation. Playing games in flipkart and wins vouchers but this time i am not able to do so. What can i do
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 30, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    Thanks for getting in touch.
                                    We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                                    You can also check your order status here: http://fkrt.it/bqWLi~NN
                                    Hope to hear from you soon.
                                    Sep 30, 2019
                                    Updated by subhajit_104
                                    Account [protected]
                                    my account details is [protected](subhajit manna)
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                                      Paramjeet06
                                      from Jaipur, Rajasthan
                                      Sep 29, 2019
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                                      Address: 226010

                                      Hi. My registered mobile number [protected]. My email ka preeti. Friends [protected]@gmail.com

                                      I have ordered one phone vivo z1 pro. Delivery date was 25th sep and it is not delivered. I called may times to customer care but no response provided. No one is able to track the phone. I am so much disappointed. It was gift for someone. Naver buy from them they are cheat. Shop from amazon. No compensation provided don't buy from sale. Buy from amazon. I have shared reviews everywhere. Worst company.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 30, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Oct 03, 2019
                                      Updated by Paramjeet06
                                      No update till now. No money refunded. Creating on customers. Fraud of 36k
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