Flipkart Complaints & Reviews

Hi flipkart team,

I was trying to iphone xr from flipkart, actually i ordered same phone from amazon at the price of rs.39999, the same day i saw the ad in flipkart saying iphoe xr selling the price of rs.36000, so i cancel the amazon order by blindly believing flipkart, then i waited till sep 30th till mid night to buy the same phone but with in seconds (Less than 20 seconds) its sold out. Again i tried on sep 30 noon 12 pm, the same thing happend to me this time also.
(I have screen recordings for proof)

I want to know why flipkart is doing this if you guys don't have the phone for this price, why you wasting my time and effort. I lost my sleep. Because of flipkart i cancel my phone from amazon. Flipkart did't mentioned it was a flash sale. Its disgusting approach the flipkart team is trying to do.

I need a solution for this from flipkart team.

Vishnu.

I ordered my mobile phone on 12th feb 2019 and reached my home on 16th feb. During my purchase of my oppo k1 phone, i purchased a buy back guarantee offer which said that i will get a buy back guarantee of rs 15300 if i exchange my phone up to 8 months. But now when i try to exchange my phone, the exchange value i get is only around rs 6000 on any model even if i try to buy a phone higher than my present phone.

Hi,

I have been blocked from flipkart game zone by flipkart just because the game was played from the accounts of my family members just from my one device. The reason behind this is that i have oneplus 7 which is the most efficient and fastest device in my family that's why everyone plays through my mobile. And hence, flipkart got a reason and banned the accounts from the flipkart game zone.

This work done by flipkart is so much harassing and heartbreaking to me. What's the problem when the flipkart is getting orders from all the accounts... Why can it block the accounts when it is getting profits from all of them?

Kindly help me in this issue and get it resolved asap!

I am not even being attended by the flipkart customer support and just being ignored. This is a kind of harassment to me.

I am in a pathetic condition due to this issue created by flipkart. I am a genuine person and flipkart is treating me like a fraud. I have never ever experienced anything so. This is a kind of harassment to me by flipkart.

Kindly get this resolved.

Its a big billion days sales on 29-sep-19 to 4-oct-19 and the rate of iphone 7 is 29, 999rs. But u will purchase the item its showing 31, 999rs. And the oppo k3 is 9, 990rs. But u will purchase this item its showing 10, 990rs. Flipkart is playing to the coustmer and its scam raise this issue to court and solve the problem each and every single ppl should faced this issue flipkart is corroupt and scam and playing with coustmer and each and every single people satisfied with this e-commerce and flipkart is playing with the coustmer

I ordered a samsung note today n it didn't asked for my gst no n i want my gst no. To be printed on the bill which i will get at the time. Of delivery of my order otherwise i'll not take the order because last month also i lost that gst rebate on my order if samsung s10 which i purchased via flipkart only.

Flipkart has blocked my account and when i called the customer care they told you have not ordered the product for own use without any proof and also without any warning. I had ordered those products for my family and friends. Also i m flipkart plus member and i have 250 plus coins in flipkart which i have lost. I want my account back so that i can order further items.
Account: [protected]@gmail.com

Sir i have ordered a asus rog-2 phone at night. But its shipping address wrongly salacted. I am currently living in kurukshetra. But my order is shipping to jajjahr which is vary far from me and there is nobody to take delivery 🚚. Sir i request you to please change my shipping address plz. I spent all my money for this product. Plzzz help me. Plzz change my shipping address. I call to flipkart costomer care but they denied for it. It will be a total loss for me. Sir i request you to please change my shipping address. Plzzzz

Someone has called my sister about a job from an online portal and he has asked all the details of a card and assured her that nothing is going to happen and she has provided him all the details after giving everything we suddenly got a message that an amount of 13, 999 has been deducted from my account for flipkart pay me later and then the fraudster has disconnected the call can you find out what that person has ordered by the reference number or the card number

The company from which we got the call is bluetech bpo services which deals which flipkart customer support can you people help me regarding this

I have completed the required threshold of 5000, 2 months ago still the approved amount not credited to my bank account.
My affilaite id is - iampreet0
I mailed them several times at [protected]@flipkart.com still did not get any reply. Now my approved amounted reached more then 12k.
What to do?

We work so hard to promote deals on our platform. On the other hand we receive payment from amazon before the expected date. What with flipkart, i m really disappointed.

I purchased havells organza 4b (Pack of 2) 4 blade ceiling fan on aug 14, 2019 from flipkart for rs. 6074 and they delivered only 1 piece instead of 2 piece. I cancelled and asked for a replacement which they have not deliver in time and due to that i have to cancel the product. Flipkart accepted the cancellation and emailed about the refund of rs. 6074. Till today neither they are refunding the money and just postponing the resolution dates and always say they are looking into the matter.
Every request they close it without any resolution and reason. Till today except for getting the next dates i am not getting my hard earned money back.

I have created flipkart account with a mobile number 812997*.
Few months back i lost my mobile phone and mobile number.
But later i login through my gmail id.

The main problem is when i tried to update my mobile number, the otp are being sent to both the new number and the old number. I got the otp on new mobile number and i have my login password. But the otp of the old mobile number cannot be entered as i lost the number and i don't have it. This is making me unable to change the mobile number. Please do suggest me to update my new mobile number to flipkart account.

I want to return a pair of shoes i had ordered from flipcart because i didn't like the product. Company is not accepting my request since the item doesn't contain a price tag. I had received the product without that tag and now how come i produce the required price tag. Requesting officials to intervene on the matter and resolve as quickly as possible.
The order id is od[protected]. 2 times my return request have been declined and this is really becoming frustrating now for me even after being one of a prime customer of flipcart. Please resolve this issue and i won't trust to buy even a single item via flipcart looking at such terrible after sale service.

My name is anandu, i have an account linked with [protected]@gmail.com. Last month i have purchased a laptop, then when i checked the product, i have got a damaged product. Then i put a return request, then returned order was placed, i was okay then, after a few days when the desired date of return, i didn't get any calls or update, i tried to login to my account, i couldn't login to my account. Then after calling somany times customer care, they have asked they have forwarded a mail notifying that my account was blocked due to commercial use. I don't what regression model you are using or what are the factors you or variables you are looking for prediction of account to be commercial account, something is wrong with your model. I have been purchasing from the very beginning of flipkart, you can check my account details and purchase history for the same. I'm deeply sad and regretted for purchasing from flipkart now, i was always an active user. After this i'm switching to amazon, their way of treating customer is far better. Thank you. I'm ready to go through consumer court for the same. I want my product returned and i want a new product. Order id od[protected] for return.
Order placed on aug 16, 2019

Order id od[protected]

I ordered a mobile redmi 7a from flipkart. I got a defective adapter then i called to customer care and inform him. He escalate the problem to concern team.
After 4 days they contact me and give a voucher instead of replacement but voucher is not credit in my account.
When i called to flipkart care everytime they told please wait 24 hours voucher is credit.
Full one month was gone but no solution they provided to me.

Deliver date -2 sep 2019

On dated[protected] i have ordered one fogg deodorant through flipkart. As per flipkart delivery by[protected] but consignment still not delevered. On dated[protected] i have contact with flipkart customer care & there executive confirmedme delivered by[protected]. On dated[protected] consignment automatically cancelled by flipkart & i have logged a complaint in flipkart on dt[protected]. On dt[protected] i have contact with flipkart customer care but there executive confirm that consignment not delivered just because of seller not interested to delivery that product & complaint closed without any resolve.

Order id-od[protected]

I have been trying to login for past few days but it shows "login unsuccessful. Please try in a minute"and now it shows you have been blocked. And also i have ordered some products even that also automatically cancelled without any message or mail. And also i called customer care for support so they say's u got one mail for that u didn't replied so that's y your account blocked says,, on mail says i'm the seller..... I'm not a seller.

Order id-od[protected]
I ordered on 12thsep2019
Seller didn't confirm order and didn't receive the refund. So complained #in[protected].
You told me seller is denying of receiving the money. But my money deducted. Kind of hide&seek. As you suggested i raised a complain in my bank. They replied after resolving
Your complaint [protected] has been attended to and closed after resolution as: merchant confirmed transaction as successful. Details:rrno-qt[protected]|
Mer_id-qsm[protected]..
Now it is clear who is delaying and denying refund
Please help me with this regard.

Hi,
This is to inform you that on 25th sep, 2019 i have ordered one item name - unisopent designs printed men round or crew red t-shirt, order id - od[protected], which was going to deliver by 30th of sep, 19 but i got a text message from flipkart about delivering that item by 29th sep, 19. After that i got a call from the wish master about the delivery of the item but i said him that my given location is of office address and 29th sep was sunday which was a normal holiday of my office so requested him to deliver by monday and he replied ok. After that at around 4.01 pm i got a text message from flipkart telling that my order item has been delivered successfully which i didn't get the item at hand.

So i request you to look into this matter of issue and kindly let me know the tracking of that item. Because this has been a serious mental harassment of the customer like us not getting the item in real but getting only the text message without any concern. For your reference i have attached the necessary screenshots.

Hi flipkart team,

I am trying to order iphone xr, 128gb. I tried to place order on 29th september at 8pm but i couldn't place even i am flipkart plus customer. Again i tried on september 30th, 12 am but no luck. Fortunately i tried on 30th september, 12pm but same stupid selling strategy. This time i recorded my selling process, its strange to see that in fraction of 3-5 seconds product came out of stock. Why are you playing with customers time and effort. If you really want so many hits to your app or website go in genuine way. My dear analysts or data analytics employees plz do your job in legal way where flipkart will run profits out of there business not by capturing number of hits. Its disgusting approach the flipkart team is trying to do.

Please see how your competitor amazon has promised and delivered the product iphone xr to there prime and non prime customers. Please read there use cases and follow ethical business strategies like them.

Don't you feel ashame of selling strategy that you are doing for flipkart plus and normal customers. Running a big firm and doing mischievous things where a small start up also will never try to do.

Be shameful atleast to yourself.

Product isnt available in all the 3 sales i have been waiting and trying to order.. When the product isn't available with them,
Why are they wasting our time.. Do they value customer time? Looks like offer is kept to increase the no of visits. I being plus member, tried accessing by 29th 8pm, customer representative said its at 30th 12am, i checked that time, then it started showing 12pm, checked then.. No product at all.. When they don't have a product, why do they have a sale?!