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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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M
Mohammaed Faizan
Sep 26, 2019
Resolved
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Address: Frazee town Bangalore, 560005
Website: Www.flipkart.com

Dear sir / madam,

I am writing to you to raise an issueabout: phones and accessories

The issue that i have experienced was:
Hi,

My name is faizan.

Technician (Sirajuddin) visit has been done after a very long time of follow up.

I have clearly told your technician regarding the issues i am facing from this product. Hope same has been conveyed to you.

1. I am really not happy with the camera clarity.
2. I am facing the battery draining issue.
3. Often my phone gets hanged whenever i am multitasking.
4. It takes very long time to charge my phone though it's a turbo charge.
5. Over all performance is pathetic not worth paying 20k

So i think this problems cannot be resolved by troubleshooting. So kindly accept my request of replacement.

Please find the attached screenshots for your better understanding/reference.

I have few questions/complaints hope you will answer & i think you are responsible to answer and sort out this issue soonest.

1. I has raised the request for replacement and technician visit on 7th of march 2019. Why you people never tried to work on the ticket past 50+ days?

2. I have given a request for almost 6 times. Therefore why your 1st five technician has not visited to my place? Even before getting in touch with me they have closed the ticket by commenting (Issue resolved by troubleshooting) why???

3. Will it really take more than 2 months to send an technician to check?

4. Is it your company is trustworthy if you guys are making fool for a customer?

@mr. Satish. Take whatever necessary action you want to against your technicians.

I want the replacement or refund as soon as possible.

Order id - od[protected]

Regards,
(Disappointed customer)
Mohammed faizan

It occurred on: 1/08/2019

I want the replacement or refund

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Mohammed faizan

Serial number: od[protected]

No 22 c street hains road cross cleveland, frazer town
Bangalore
560005
+3 photos
Oct 29, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2019
Flipkart Customer Care's response
We will revert on it.
I have waited for almost 2 months, let me see still how long you guys will make me to wait.
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    A
    Amaragarwal123
    from Delhi, Delhi
    Sep 25, 2019
    Resolved
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    Sir my flipkart login id [protected]@gmail.com ([protected]) actually problem is my account is blocked by flipkart without confirmationand in dis account i have 1000 approximately coin balance n 400/- dispute pending i settle d dues of flipkart pay later of rs 2965/- then company is also liable that all dispute settle before blocked the accountso plz sir resolve the issue
    Nov 2, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 26, 2019
    Flipkart Customer Care's response
    We will revert on it.
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      A
      Ankit Gamit
      from Kathor, Gujarat
      Sep 25, 2019
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      Address: Ahmedabad, 380009

      My flipkart account has been deactivated and now i want be activate it but it is not activating
      My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
      Plz solve this prblm fastly

      [protected]@gmail.com
      Oct 29, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 26, 2019
      Flipkart Customer Care's response
      Hi Ankit, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID or contact number in order to assist you further. Hope to hear from you soon.
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        N
        Nishma muddappa
        from Mumbai, Maharashtra
        Sep 25, 2019
        Resolved
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        Resolved

        Hi.
        I am nishma. My flipkart account number is [protected]. I had ordered below product

        Shipped: your hemden solid cushions... With order id od[protected] has been shipped and will be delivered by saturday, sep 21, 2019. You will receive another sms when the wishmaster is out to deliver it.

        I have paid for the amount for the link sent by delivery person but it's not showing in his mobile so he did not deliver the product.

        My amount has been debited.
        Sbidrcard x7324 used for rs239.00 on23sep19 at70023792 txn#[protected] if not done by u fwd this sms to [protected] or call[protected] to block ur card.

        He sent the link
        Your flipkart shipment with awb (S[protected] is/are here, pay online by debit card, upi. https://pay.dlhvr.in/pay/[protected]
        Please find the attachment
        ..
        +1 photos
        Nov 4, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 26, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          D
          dipin.dpn
          from Mumbai, Maharashtra
          Sep 25, 2019
          Resolved
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          Address: 679325

          I have purchased the above product from flipkart on 25 aug 19 for an amount of rs. 1641. The item was not working from the very first day onwards. I requested for return the item with refund. Flipkart is accepted the request and told that they will collect by 5th sep. However, the item is not collected till date and not refunded. I called flipkart several times but no response from their side
          +1 photos
          Oct 28, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 26, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            A
            arunjith45
            from Delhi, Delhi
            Sep 25, 2019
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            I am unable to access any of the games for the last couple of days. When i try to enter into the game, it says 'something went wrong, we encourage fair play in line with terms and conditions'. I don't know why the problem occurred.
            Please resolve my problem and let me access games through my flipkart account as iam a regular customer of flipkart..
            Email: [protected]@gmail.com
            +1 photos
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 26, 2019
            Flipkart Customer Care's response
            Hi, Sellers and Flipkart reserve the right to disqualify You from the benefits of this Contest, if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under this Contest.
            Sep 27, 2019
            Updated by arunjith45
            Ok sir.
            But actually I haven't done any fraudulent activity. I have a Flipkart account with registered mob no.[protected]. I used this account to play games in Flipkart App through my Samsung mobile. But when I forced to format/reset my mobile due to hanging issue, and when I reinstalled and logged into my own Flipkart account, the problem began and the error msg was shown. After that I tried with my sister's account in my phone to check whether that was a network issue or software issue. I don't want to do any fraudulent activity with my Flipkart account. Iam using Flipkart for many years sincerely (please check my history).
            So I humbly request to reconsider my problem and resolve the same as soon as possible so that I can enter into the game zone once again.
            Oct 02, 2019
            Updated by arunjith45
            Yet to get reply from Flipkart
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              S
              subham254
              from Bengaluru, Karnataka
              Sep 25, 2019
              Resolved
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

              Hi team,

              I ordered lenovo k10 (Ekart logistics - fmpp[protected]) mobile on 20th-sep-19 and the promise date of delivery was 21-sep-19. The product is not delivered yet. When i call for update on 21st they were stating that product will be delivered by today eod. But it was not delivered. When i call again on 22-sep-19 then they were saying again the same word (It will be delivered by eod also received the same mail). I am listening same response all day. I asked him for wherehous address where i can collect my product then they have no such response stating that its in noida (No proper address).

              This is the samefull for such a great company like flipkart.

              Advice: pleas dont bluff with the customer. If you are not able to track your parcel then you should not give the fake commitment.

              Thanks,
              Shubham
              Cell:+91-[protected]
              Oct 29, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Sep 25, 2019
              Updated by subham254
              Also my emi has been started for the same product which i didn't received yet .
              Verified Support
              Sep 26, 2019
              Flipkart Customer Care's response
              Hi Subham, We are sorry to let you know that your order for this order ID OD[protected] has been canceled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 26 Sep 19 and it will be reflecting in your credit card EMI by 30 Sep 19. Your kind understanding is appreciated.
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                V
                Venkatesh vk
                from Mumbai, Maharashtra
                Sep 25, 2019
                Resolved
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                Address: No.6/B,7th main road, 80 feed road, 3rd block,koramangla, Bangalore - 560034
                Website: filpkart.store/index.php#/mobile.html#

                Hi sir,
                23.09.2019 in 8.30 am i am place the order amount debited but i am sit checking but not place the order. Sir i am order in redmi not 7 bro big day offers in booking amount is rs. 2021 it is 96% offers it book. Sir i am poor family i am requested place the order or amount refund sir.
                Thank you

                By
                Venkat
                +1 photos
                Nov 3, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Sep 25, 2019
                Updated by Venkatesh vk
                Sit link : https://filpkart.store/index.php#/mobile.html#
                Verified Support
                Sep 26, 2019
                Flipkart Customer Care's response
                Hi Venkatesh, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID or contact number in order to assist you further. Hope to hear from you soon.
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                  A
                  Ankita Chandrwal
                  from Delhi, Delhi
                  Sep 25, 2019
                  Resolved
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                  Resolved

                  Website: www.flipkart.com

                  I ordered realme 5 pro and paid full amount of 16999. They debited the money and cancelled the order after debiting. Now, they are creating issues in refund. They have given a bank transaction number: dgtvgthhtkkcxa but my bank pnb is claiming that they have not received any transaction from flipkart.
                  Flipkart initiated the process on 12th september and till today no money has been credited into my account. Flipkart is not at all supportive. They are not going into details where the transaction is failed.
                  First, they debit the amount from the customer.
                  Second, cancel the order by their own after debiting.
                  Third, create refund issues and delay it.
                  Forth, they do not take any responsibility for the customer's issues created by their own fault.
                  Oct 29, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 26, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    S
                    Satish Bodre
                    from Noida, Uttar Pradesh
                    Sep 25, 2019
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                    Address: Non, Dhule, Maharashtra, 424303

                    One electronic s mart watch order but u product is deadly after delivery second day complain replace the product but company not work in time and say u time period of return or replaced is over so I fill the complain in consumer court today let see . Friends Flipkart is hopeless his product also hopeless dont by
                    +1 videos
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                      C
                      Chiranjeeb Chakraborty
                      from Mumbai, Maharashtra
                      Sep 25, 2019
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                      Address: 1842 Rene tower . 1st floor. Dr Agarwal eye hospital.rajdanga main road .kasba Raj danga main road, Acropolis mall Kolkata - 700107, West Bengal Phone number7003914922, Kolkata, West Bengal, 700107

                      Dear team,
                      I have received demi pic phone on 21st-sept-19 against my order of moto g7 power (Ceramic black, 64 gb). Within an hour i was raised complaint to flipkart. They said it ll resolve by 72hrs. I called after 72hrs they again said it will resolve by another 24hrs. I called flipkart service team today njow they said it will resolve by 28th spet-2019. Is it joke? I am spending my money to buy a phone. All mail information's provided to flipkart team as they requested. My money is blocked from more than 10days at the time of order.
                      I want resolutions by todays.
                      Pls awaiting for reply.
                      Regards,
                      Parama biswas
                      +91 [protected]
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 25, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Sep 25, 2019
                      Updated by Chiranjeeb Chakraborty
                      When ?????????????
                      Sep 27, 2019
                      Updated by Chiranjeeb Chakraborty
                      48Hrs Gone Still no any resolution received from Flipkart...
                      Sep 28, 2019
                      Updated by Chiranjeeb Chakraborty
                      Still No any resolution from flipkart.
                      Again received msg from flip kart. " We are so sorry for taking longer than expected to resolve your issue. We request you to provide us time till 30 Sep, 10:00 AM to get back to you."
                      Pls see the attached mail image.

                      Pls revert as soon as possible.

                      Sep 28, 2019
                      Updated by Chiranjeeb Chakraborty
                      I can not give you more time Plssssssssssss
                      Oct 09, 2019
                      Updated by Chiranjeeb Chakraborty
                      Problem Solved...

                      Thanks
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                        S
                        sabyasachi14
                        from Bengaluru, Karnataka
                        Sep 25, 2019
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                        Address: A 108, Sterling Skyline, Bicholi Hapsi Road, Near Mayank Blue Water Park, Indore, Madhya Pradesh, 452016

                        I had ordered waltzer india high quality kitchen non stick parchment vide order id: od[protected] and same got delivered. I had paid the amount through net banking of rs 189/- and same amount also delivery guy took from us from my wife stating payment not reflecting. Immediately i called up the delivery guy as i was in office to return the amount as i had paid the amount through online. Delivery gave me the same answer which he had given to my wife and told to route the issue through flipkart customer service team. I had ordered on sept 19, 2019 and same got delivered on sept 20, 2019. On dated sept 20, 2019, i had raised complaint for excess refund purpose and it was told same will be resolved by sept 23, 2019 with assurance it will be credited in my wallet. From dated sept 20, 2019 i was getting 2-3 times call from flipkart and were assuring me issue will be resolved within 48 hrs. On sept 22, 2019 i got the call and itw as assured me the same and suddenly seeing resolution date has been extended from sept 23, 2019 to sept 24, 2019 without any information to me. Today again the customer service team called and again telling me to wait for 48 hrs and stating they don;t have information on the issue,.
                        I am totally pissed up with your flipkart team and your delivery guys are cheaters. They are taking money and fulfilling their personal needs and not returning the money to customer. Pure case of cheating with customer. I am suiting consumer and police case against the delivery guy and flipkart. This is for your information.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 25, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Sep 26, 2019
                        Updated by sabyasachi14
                        I have not received any revert nor call from Flip kart yet after the issue raised since yesterday. They are just misleading the entire consumer forum with their false statements.
                        Sep 27, 2019
                        Updated by sabyasachi14
                        Today is 27 Sept 2019 still no response from Flipkart. I am sure this is clear case of cheating customers. Taking money from customer by the delivery agents instructed by flipkart not showing the payment status in their system and making customer to run pillar to post for refund and at the end they will eat all the money and will not refund the money. I think Consumer forum should take action on this .
                        Sep 27, 2019
                        Updated by sabyasachi14
                        End of the day of Sept 27, 2019 still no response from Flipkart. This is the service what you expect from flipkart. Full fraud people. cheaters!!
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                          S
                          Sujeeri
                          from Kharagpur, West Bengal
                          Sep 25, 2019
                          Resolved
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                          Resolved

                          Address: Paschim Medinipur, West Bengal, 721302

                          I had ordered two canon lenses with order id od[protected] on 20th september and was supposed to be delivered on 22nd september. When the item was not delivered on the date i contacted flipkart customer service and was promised the delivery by 25th september. Again it was not delivered by 25th, so i again contacted customer care, again they extended the deadline to 26th september.
                          As i can see the items are till not shipped, so a delivery on 26th september can not be expected.
                          I do not want a refund, i want the products i ordered.
                          I bought them on some offer, now these items are out of stock in flipkart. As they promised the delivery by 25th september, having faith on them (Which was my grave mistake!) i didn't order them from another shopping site although they also had the items for the same price. Now these items are not on offer anywhere, so if you don't provide me i have to buy them without offer.
                          The mentally harassment caused due to their unprofessional behavior is not acceptable, not appreciated at all.
                          Oct 29, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 26, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            albin8
                            from Bengaluru, Karnataka
                            Sep 25, 2019
                            Resolved
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                            Resolved

                            I had ordered a peter england shirt but i recieved a torn packet with a different brand and same tags i had asked for the return but the seller has cancelled it telling that i had done lot of returns but from that account i havent even done many returns even flipkart associates didnt help me. Its very bad situation where these people dont value your money and customer relationship. I need them to return this product and get my money refunded
                            Contact:[protected]
                            Mail:[protected]@gmail.com
                            Oct 29, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 25, 2019
                            Flipkart Customer Care's response
                            Hi Albin, We'd like to let you know that your return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                              A
                              Anup3
                              from Mumbai, Maharashtra
                              Sep 25, 2019
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                              I cannot play game in flipkart gamezone.
                              My email - anup. [protected]@gmail.com
                              Whenever i play game in flipkart gamezone it starts to show a error message that 'we encourage fair play in line with our terms and conditions'. I started to get this error message after assessing the game zone with different accounts from same phone. I thought the problem will be fixed in one or two days but till date it shows the same error message.
                              When i complaint than customer representative told that sorry we can't do anything as many users are facing same issues so we can't do anything they suggested me to play on web but on web only quiz games are available when i play the game there same error shown there.
                              Am a flipkart plus member and am extremely disappointed with their services.
                              +1 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 26, 2019
                              Flipkart Customer Care's response
                              Hi Anup, Sellers and Flipkart reserve the right to disqualify You from the benefits of this Contest, if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under this Contest.
                              Sep 26, 2019
                              Updated by Anup3
                              So From 7days You Are Still Searching For Fraudulent Activity.
                              I am not the victim of this issue I have upto 10 Flipkart's Id In Which the same issue Is going On So you mean to say that It's Due to Fraud Activity And Till Now you can't solve.
                              I Request You To Check Your Complaints Mail Box And Provide The Details In numbers How Many Persons Are Facing This Problem And How Many Issues have been Solved.
                              It's Simply That Your System of Gaming Is weak.
                              You Haven't Developed A good Software your system automatically blocks the account if someone plays Continuously or some one log in on Flipkart app using 2-3 Id's And You Term it as Fraudulent Activity.
                              You Just By Posting 4lines Shows public that you are taking care of public doing something in favour of them.
                              You Just Want New Peoples to play the game and remove the old ones's as they are having more probability to win plus your system is weak that any1 can bypass
                              From 7days My game zone Is not working and You have no exact reason and plus you don't have solution too So weak Your System.
                              Never Expected This Kind of Support from Your Team
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                                M
                                Mukthar Baig
                                from Hyderabad, Telangana
                                Sep 25, 2019
                                Resolved
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                                Resolved

                                Address: Flat -202, dr:8-1-523/51, Brindavan Colony, Tolichowki., Hyderabad, Andhra Pradesh, 500008

                                My name is mukthar and i have buyed bluetooth headset on line in flipkart site. But there is no headset in the delivery which i received.in packet they put only two data cables and send out for delivery. I was expecting flipkart is true royal to products, never expected that this will happen. If it's like this customer will fear to buy products in flipkart. Can you please help here.
                                Nov 1, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 25, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  G
                                  Gokul Pushpanathan
                                  from Bengaluru, Karnataka
                                  Sep 25, 2019
                                  Resolved
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                                  Resolved

                                  Address: #33 Ashirwad, 2nd Cross,, Veerbhadranagar, 2nd stage Vibhutipura, Bangalore, Karnataka, 560037

                                  Oppo reno2 ordered on 12th september 2019 with emi option and promised delivery on 21st september 2019. Order status never changed since then, raised an complain on 22nd, 23rd and 25th september. No update from flipkart they keep saying backend team is working on it and no other update.

                                  When i asked for a full refund including the interest of emi as they did not deliver the product. They are asking me to pay the intrest even if the order gets cancelled.

                                  Order number: od[protected]
                                  +1 photos
                                  Oct 27, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 26, 2019
                                  Flipkart Customer Care's response
                                  Hi Gokul, We are sorry for the trouble caused. We're writing to you about your OPPO Reno 2 (Luminous Black, 256 GB) with order ID OD[protected]. We’d like to confirm that the seller has confirmed that the refund has been completed on 25 Sep 19 and will be reflecting on your credit card EMI by 30 Sep 19. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                                    P
                                    pravender shekhawat
                                    from Mumbai, Maharashtra
                                    Sep 25, 2019
                                    Resolved
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                                    Resolved

                                    Address: Off Datta mandir road, Pune, Maharashtra, 411057
                                    Website: Flipkart

                                    I had made a purchased for mentioned tv on 14th sep '19, the delivery of the product was received on 16th sep'19 and the installation was also done the same day, during the demo it was figured out that the tv have some spots in it on the screen from inside hence the installation guy immediately escalated the same and requested for a return and replacement, the uninstallation of the tv also happened on the very next day and the tv was packed in the original box for pick up, its been 10 days since the return and replacement request was placed and till now nobody has come to pick up the tv neither i have got any replacement, i have raised a complaint atleast 15 times on call and mail to flipkart but the issue is still unresolved, i was given the deadline for yesterday i. E. 24th sep'19 by end of day, i had very cleary mentioned that if the issue is not resolved by 24th than i need a refund of my order, you cannot keep my hard earned money without giving me a product, please help me resolve this issue today.
                                    Oct 26, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Sep 25, 2019
                                    Updated by pravender shekhawat
                                    If not solved today i will be going to consumer court to lodge an official complaint today itself.
                                    Verified Support
                                    Sep 25, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      S
                                      Satti036
                                      from Mumbai, Maharashtra
                                      Sep 25, 2019
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                                      I want to say that flipkart continously harrasing me for non payment of flipkart pay later bill of rs 8797/- but they themselves blocked my account and they continue to harras me.
                                      I tried to unblock my account but account is not unblocked. The flipkart customer executive continously harras me for non payment of bill legal implications. Plesase resolve my issue as soon as possible.
                                      Id [protected]
                                      Flipkart customer support has been notified about the posted complaint.
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                                        A
                                        Azad Aboobacker
                                        from Thrissur, Kerala
                                        Sep 25, 2019
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                                        Address: Thrissur, Kerala, 679562

                                        A week ago i used "zestmoney" to get fund for purchasing new mobile phone and they provided a flipkart gift card worth rs 15348/-

                                        And thereafter i added gift card to my flipkart account and ordered a product, but after placing order the seller rejected my order and told "i cant buy, because you not intend to use product for personal use". And my flipkart account was blocked.
                                        Till now i am used my flipkart account only for my personal purpose.

                                        My loaned amount is holding by flipkart, i cant redeem it and i cant access to my account for further procedures
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 26, 2019
                                        Flipkart Customer Care's response
                                        Hi Azad,

                                        We'd like to let you know that your recent order (OD[protected] has been canceled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. Also, fro the gift card issue request you to get in touch with the original buyer for further assistance.
                                        Sep 29, 2019
                                        Updated by Azad Aboobacker
                                        Your system seem to got an error. Iam used account only for my personal use

                                        Ok any way I don't want to login to Flipkart again BUT I want my GIFT CARD FUND Back

                                        It's just holded by you for unjustifiable reason
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