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Flipkart Complaints & Reviews

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Updated: May 14, 2026
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1
17musiclover
from Mumbai, Maharashtra
Oct 5, 2019
Resolved
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Resolved

I placed two orders on 2nd october from flipkart from their self owned seller "retailnet". Both of them were cancelled by them after shipment. Later i placed an order of a pendrive on 4th october and that too was cancelled by them. Reason mentioned in the mail stated that "this product is high in demand. We want to give equal opportunities to all the customers". I just ordered one pc of a pendrive. What do you mean by equal opportunities?
My order id : od[protected]
Fraud!
Jan 27, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2019
Flipkart Customer Care's response
We will revert on it.
Oct 06, 2019
Updated by 17musiclover
You didn't solve my query instead deactivated my account. I am not able to login anymore. What the hell is that?
Oct 21, 2019
Updated by 17musiclover
It's already been 15 days and there is no revert from you guys. I am calling customer support and you guys are telling me that my account is blacklisted and you can't talk to our executives.
Verified Support
Dec 27, 2019
Flipkart Customer Care's response
Hi,

We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

Your kind understanding and cooperation is appreciated.
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    N
    Nirmala22
    Oct 5, 2019
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    Address: 636008

    Product was taken by delivery boy day before yesterday. But delivery boy saying i didn’t take this product. It should be in your home. He was harassing my mom in front of the house saying i[censored] are returning why the hell you are purchasing in online, go and purchase in store. And used some abuse word against my mom.

    I am going to raise complain against him. Such a cheap behaviour by delivery boy.
    You guys are providing option to buy online and return hassle free. But when somebody verbally abusing when we are returning what is the point in buying in online.

    He was saying, because of your return i am losing my incentive.???!! How he can say this to customer???
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 05, 2019
    Flipkart Customer Care's response
    Hi Nirmala, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order or account details from the shared information. Request you to share the order ID or registered email ID in order to assist you further. Hope to hear from you soon.
    Oct 05, 2019
    Updated by Nirmala22
    Here is the order id
    Order ID - OD[protected]
    Here is the order id
    Order ID - OD[protected]
    Thanks for getting back
    Nirmala22's [Complaint's author] reply, Oct 5, 2019
    Sorry that was wrong order id.
    Here is the order id Order ID - OD116654518785168000
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      S
      Shivam Varun
      from Bihar Sharif, Bihar
      Oct 5, 2019
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      Address: F-63(old) , Road no 2B, Bseb colony, Near dav bseb, Patna, Bihar, 800023

      I bougt a phone from flipkart on exchange. Wishmaster denied to take it for an invalid reason. I complained and was to wait till 4th, then 5th and the product was cancelled without giving reason .want to resister complain for mental harrashment and fraud
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        S
        Sachin Mangar
        from Mumbai, Maharashtra
        Oct 5, 2019
        Resolved
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        Resolved

        Address: matigara city center lifestyle store ground floor, Darjeeling, West Bengal, 734010
        Website: [email protected]

        Flipkart your range offers and product are nice but your courier service is worst what they are doing i m not sure in other places its happening or not but in my pin address 743001 siliguri its happening that when i order something cod product will be here in exact expectation date but when i did online pay it will never come on time and its not coincidence its happened to me 3 times without any gap when i did online payment.. And i got a power to predict my order i have ordered a guiter expectation date is 11/10/2019 i did payment online it will definitely delayed.. Actually they are trying to be very clever what they are doing is first they collect all the remains money by placing cod parcels and we are the dumb guys we paid already ab to intizaar kar hi lenge because there is no remain money araam se denge by extending 3 days more...
        When i complaint or call to the flipkart service they saying sir i know its happened to you 3 times i already sent mail to my team about this concern and also that i know your products are delayed but what you are saying sir about collecting the remain money first it not right its a coincidence.. I must say instead of saying coincidence look into the matter kya pata tumhara courier service sachme hi chutiya kat raha ho tumhara but hum chillate jate hain aur product delay hota jata hain next complaint will be on 11oct 2019 from my side for the guiter i know because it will be delayed decently and definitely...
        Nov 12, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 06, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 27, 2019
        Flipkart Customer Care's response
        Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product has been delivered. Hence, closing the complaint from our end.
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          K
          kartikb228
          from Noida, Uttar Pradesh
          Oct 5, 2019
          Resolved
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          Resolved

          Address: D-101 Palam Apartment Bijwasan New delhi, 110061

          Hi my flipkart plus account is blocked and flipkart is doing nothing to resolve this issue. I have made over 50k shopping in past 3 days as there was big billion-day sale and they have blocked my account which is quite absurd and unethical.

          Date of incident: 2nd october 2019
          Account login id: +91-[protected] or [protected]@gmail.com

          I would like flipkart to take some action or transfer my purchase history to another account and flipkart plus membership and flipkart plus supercoins which i collected in the past 2 years.
          Nov 5, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 05, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Great revert received by Flipkart that I am reselling products after purchasing, I would like to highlight few points below:

          1) I have been a flipkart plus member past 1 year and I have been purchasing from flipkart for past 4 years.
          2) For big Billion day sale, I purchased many products like 3 redmi 7s mobiles for my relatives, ipad for me, earphones and etc. How can flipkart accuse me of reselling products I want to know.
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            I
            Itsmeprakashgupta
            from Dhanwar, Jharkhand
            Oct 4, 2019
            Resolved
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            Resolved

            Address: Pachrukhi vegetable market, Siwan, Bihar, 841241

            My name is prakash gupta and i had ordered a highlander men printed casual maroon, white shirt with order i'd od[protected] with
            Flipkart on 21/09/2019 and i cancelled this order due to personal reason. And on same day 21/09/2019
            Flipkart initiated the amount to my debit card but still i didn't get the money. Flipkart sent this reference number pzt[protected]ujhth04 and this bank transaction i'd [protected]
            And told me to fill charge dispute form but indian bank doesn't have such policy. I did not know what to do now the money is not reflecting in my account and i m so helpless flipkart are saying that the money is credited to your account so
            Please kindly respond to this complaint it's very urgent. Thanks you sir
            Oct 9, 2019
            Complaint marked as Resolved 
            They are just saying that my money is refunded
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 06, 2019
            Flipkart Customer Care's response
            We will revet on it.
            Verified Support
            Oct 09, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 27, 2019
            Flipkart Customer Care's response
            Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.
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              K
              Konda Anisha
              from Bengaluru, Karnataka
              Oct 4, 2019
              Resolved
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              Resolved

              Address: Hyderabad, Indiranagr, Hyderabad, Andhra Pradesh, 503002
              Website: Flipkart

              I have ordered redmi note 7 pro two weeks back i have got defect piece that speaker and camera, performance issue!! The next day i raised return request customer care asked me to follow few steps i did still im facing the same issue!! I raised replacement request nearly 4 times!! The request is getting cancelled without any proper justication eveey days im spending 30 mins of time to get it resolved from support team!! They are helpless! Every time i raise a return request the next day without any prior info they are rejecting from there side!! I have escalates to the next level its been two weeks still i dint get any proper response and technician has visited my home to check my mobile he clearly mentioned that there is an issue with mobile but still request is rejected from flipkart side!! Im asked to wait all the time after complaining again and again also there is no. Proper response now i have proofs whatever i spoke with customer care and call recordings with technician!! I have posted on twitter but still they are taking it for granted!! I have prrofs of voice recording and return rejection status tmw is the last day to return my mobile now flipkart team has disabled my return request table!! Please fimd attached screen shots for proofs
              Nov 6, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 06, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 27, 2019
              Flipkart Customer Care's response
              Customer raised a complaint regarding the product being defective. We have interacted with the customer and informed that the service engineer has confirmed that the issue has been resolved in customer device. Hence, closing the complaint from our side.
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                S
                saicharan458
                from Hyderabad, Telangana
                Oct 4, 2019
                Resolved
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                Resolved

                Address: Plot no:76,kakathiya nagar, 500008

                My account was blocked and when i ask for the details of account blocking just i am getting the same response as "your account is blocked due to high number of returns" apart of that i didnt any response.

                This issue is might faced by so many customers but i am writing this to know the terms and conditions of return policy.

                This will not only useful for me it might be helpful for all.
                Needs to the explanation and clarification on account blocking, so that we can understand the process and let other know the same.
                Nov 12, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 05, 2019
                Flipkart Customer Care's response
                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                  C
                  Cang
                  from Thakurdwara, Uttar Pradesh
                  Oct 4, 2019
                  Resolved
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                  Resolved

                  The geyser delivered was broken and tank was leaking. Now replacement has been ordered. But i have two issues:

                  1. The delivery time is shown as 26 oct 2019. The original order was placed on 19 sep 2019. Now this is not acceptable that a customer has to wait for 1.5 months for a geyser which is just plug and play product. The entire family is facing hardship due to such a long time and leading to mental stress.

                  2. I have lost trust on crompton greaves brand and don't want their geyser anymore.

                  I have tried calling the customer care and also spoken to senior executive. But they are merely well trained mouth pieces who keep on repeating standard phrases "we understand your problem" and "it is as per our policy" and do nothing more than lip service.

                  I am going to initiate a strong legal action against these fraudsters and also sue them for mental harassment and hardship faced by me.
                  Nov 15, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 06, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 27, 2019
                  Flipkart Customer Care's response
                  Customer raised a complaint stating that the product was delivered in damaged condition. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on October 12, 2019. Hence, closing the complaint from our end.
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                    S
                    sarthok
                    from Noida, Uttar Pradesh
                    Oct 4, 2019
                    Resolved
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                    Resolved

                    Address: Ghaziabad, Uttar Pradesh, 201010

                    I ordered redmi 7 pro on 30th september '19 and was expected to receive the order on 1st october '19.

                    Today is 4th october and haven't received it yet. I paid the full amount via credit and this is the biggest mistake i did.

                    I should have ordered on cash on delivery so that they have a fear of me rejecting the order. Another friend who lives behind my house ordered the same phone through cash on delivery and the next day she received the phone.

                    They have taken the money now they don't give a damn and are chill about it.
                    Order id: od[protected]
                    Nov 16, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 05, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Dec 27, 2019
                    Flipkart Customer Care's response
                    Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the order has been delivered on October 06, 2019. Hence, closing the complaint from our end.
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                      M
                      Mj1399
                      from Mumbai, Maharashtra
                      Oct 4, 2019
                      Resolved
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                      Resolved

                      Address: 4B GANPAT BAGLA ROAD 2ND FLOOR, Kolkata, West Bengal, 700007

                      I ordered an shoes from flipkart along with a mobile phone. The same came & it was a damaged product since it has torn on above, holes near shoes laces & beside it that is in the sole portion it was appearing the someone has used the product. On seeing such condition i raised an replacement request to flipkart for the same. The request has been generated & being accepted by the seller also for replacement. But from that date to till date more than 15 return request has been generated but the product is not being picked up by flipkart. The main reason for the same is flipkart delivery partner ekart. Everytime the return request is accepted the same is being rejected by the wishmaster (Flipkart delivery partner ekart) without even visiting my house. Everytime the product is scheduled to be picked up from my home it didn't come stating that product has not been verified as specified. But the reality is delivery executive is not even coming to my home & talking with me in phone rubbish & in slang languages. I even contacted flipkart for more than 100 times & mailed them more than 50th times, but all of them are giving deadline & doing nothing. As i am highly frustrated & harassed by this attitude of flipkart from the past 2 months, i humbly request consumer forum to provide me my refund & taught flipkart a lesson so that other consumer don't get harassed so badly
                      Feb 4, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 06, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Oct 09, 2019
                      Updated by Mj1399
                      When you all will be reverting. No response from your end. Just befooling customers & earning income by fraud.
                      Verified Support
                      Dec 27, 2019
                      Flipkart Customer Care's response
                      Customer raised a complaint stating that the product delivered was in damaged condition. We have interacted with the customer and informed that the seller has confirmed the return request has been processed and the refund has been completed on October 22, 2019, which should have been reflecting in customer credit card by now. Hence, closing the complaint from our end.
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                        A
                        Aswinraj s
                        from Ernakulam, Kerala
                        Oct 4, 2019
                        Resolved
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                        Resolved

                        Address: Kozhikode, Kerala, 673102

                        September 30 2019 i order a asus zenfone max pro m2 (4gb 64gb model)
                        At rupees 8499, and the expected delivery date is 3 october 2019, they dont delivered the product after the date is expired, after tracking the order i see that the order could not be delivered due to damage in transit, when ordering this phone again i do not get the offer and why did i wait so long, i did not try to buy any other phone because the order was in conformity. Livered due to damage in transit, so thry should replace the phone with the same offer price
                        Nov 24, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 05, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 27, 2019
                        Flipkart Customer Care's response
                        Hi,

                        This email is about the complaint raised on Consumer forum,

                        Order ID: OD[protected]
                        Product: Asus ZenFone Max M2 (Black, 64 GB)

                        As per the telephonic conversation, we request you to place a fresh order and the seller will provide the different discount amount of Rs 1000/- in your Gift Card section of your Flipkart Wallet.

                        A short survey will be sent to your registered email id to know how satisfied you were with the resolution we've provided. Please do take a moment to let us know, so we can always do our best to delight you

                        Have a great day!
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                          S
                          SHEKH ALLAH BAKSH
                          from Mumbai, Maharashtra
                          Oct 4, 2019
                          Resolved
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                          Resolved

                          Address: 34 a saraswati Nagar Sriganganagar, 335001

                          Hello sir/mam i purchased mobile realme xt mobile from flipkat on exchange offer and with huge discount but the seller cancel my order for saying that i purchased bulk order but i buy online 1 mobile i also get 1000 discount coupon from phonpe also waste. Please consider my complain. I know seller cancel my order just of because i got huge discount.
                          Feb 1, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 06, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
                          Oct 09, 2019
                          Updated by SHEKH ALLAH BAKSH
                          Still no solution providing my problem I am asking for my for my 1000 extra discount coupon
                          Verified Support
                          Dec 27, 2019
                          Flipkart Customer Care's response
                          Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller due to unforeseen reasons. Hence, requested customer to place a fresh order and closing the complaint from our end.
                          Still no solution providing my problem I am asking for my for my 1000 extra discount coupon
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                            S
                            Shivam Shasheesh
                            from Delhi, Delhi
                            Oct 4, 2019
                            Resolved
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                            Resolved

                            Hey, i ordered ultimate nutrition prostar from flipkart costing ₹2585 using upi. The transaction got successful but the order failed at flipkart. I got debited the amount, i am attaching the reference id and payment screen shot. I contacted flipkart multiple times, they asked me to contact the payment bank for transaction, i contacted them also but they said money has been send to flipkart using upi. I contacted flipkart multiple times and e-mailed them also but didn't get any adequate information from them..
                            Shivam shasheesh
                            Jun 9, 2020
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 05, 2019
                            Flipkart Customer Care's response
                            Hi Shivam,

                            We understand your concern and sorry to hear that your order didn't go through as the seller has not received the payment for the order 'OD[protected]' due to a system error.

                            In the unlikely event of the amount being debited from your bank account, it will be reversed within 8 business days from the date of the transaction.

                            If you still wish to buy the item, you can place a new order and can also choose cash on delivery as the payment mode.

                            Your understanding is appreciated.
                            Jun 09, 2020
                            Updated by Shivam Shasheesh
                            solved
                            Verified Support
                            Jun 09, 2020
                            Flipkart Customer Care's response
                            Hi,
                            Thank you for confirming that your issue regarding payment has been resolved. Hence, we are closing this complaint from our end.
                            Jun 13, 2020
                            Updated by Shivam Shasheesh
                            please delete this complaint
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                              L
                              Lakhan Lal Ahirwar
                              from Mumbai, Maharashtra
                              Oct 4, 2019
                              Resolved
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                              Resolved

                              Supplied wrong mobile on october 2 during flipkart sale, it has not being described in specifications shown that inbuilt automatic call recording facility is not available in the model, this is a matter of cheating. I have lodged complaint in flipkart but they refused to replace and also not agreed to refund my money. My order id is od[protected] and return request no[protected]
                              Jan 27, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Oct 04, 2019
                              Updated by Lakhan Lal Ahirwar
                              Please arrange to provide refund.
                              Verified Support
                              Oct 05, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Oct 05, 2019
                              Updated by Lakhan Lal Ahirwar
                              They are still rejecting my request regarding refund or providing inbuilt automatic call recording facility in ordered mobile model no Motorola one action.
                              Oct 12, 2019
                              Updated by Lakhan Lal Ahirwar
                              Sir, my complaint is still not resolve and you are my only hope, therefore please help me to get my money back.
                              Verified Support
                              Dec 27, 2019
                              Flipkart Customer Care's response
                              Customer raised a complaint stating that the product delivered is different from what was ordered. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on October 31, 2019 and same should be reflecting in your account by now. Hence, closing the complaint from our end.
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                                G
                                Ganesh Samant
                                from Nagar, Rajasthan
                                Oct 4, 2019
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

                                Flipkart has blocked my account with this reason unusual high no of return in purchase history. I have only ask to return which flipkart has send me as a fake product. I have purchased 2 honor band and flipkart send me fake product. I have asked then to return for now they have returned only one and block my account. I have purchased many more items i am unable to check status.
                                Oct 4, 2019
                                Complaint marked as Resolved 
                                Flipkart didn’t do anything so far. even they didn’t connect with me
                                Flipkart customer support has been notified about the posted complaint.
                                Oct 04, 2019
                                Updated by Ganesh Samant
                                Complaint is yet not resolved
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                                  P
                                  Pradiip S. Narayan
                                  from Delhi, Delhi
                                  Oct 4, 2019
                                  Resolved
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                                  Resolved

                                  Address: Dattatreya colony, 500028

                                  Od[protected] my order i'd. It was supposed to deliver on 3 rd october. I got massage @ 9 am on 3 rd oct. No one called for delivering product. I have called 10 times to mr. Sai who was supposed to deliver my product. He said he will deliver within 1 hour.
                                  After so many times evening he said. My work time over i will definitely delivery tomorrow morning as 4 th. Today morning i was trying to contact ime he said to he on leave.
                                  I have raised complaint on customer service representative but no one is bothering.
                                  After waiting for 48 hours i am completing u please take care of this.
                                  Nov 7, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 06, 2019
                                  Flipkart Customer Care's response
                                  Hi,
                                  Thanks for writing in.
                                  We are sorry for the trouble you had to go through.
                                  While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 06 Oct 19 by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.
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                                    M
                                    mrgaidhane
                                    Oct 4, 2019
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                                    delivery boy and his contact number

                                    Address: 441902

                                    This is krunal, i ordered flipkart smart buy’s saving trimmer on 01.10.2019. I got a massage from flipkart that ‘your item is out for delivery and executive contact number is 8087...’ on dtd 04.10.2019.
                                    I am regular customer of amazon and flipkart from past 3 years but this was a worst experience from flipkart side. 1st was the contact number provided in massage was not available rather i call from my registered...
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                                    111 found this helpful
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                                    C
                                    COMPUTER GURU
                                    from Mumbai, Maharashtra
                                    Oct 4, 2019
                                    Resolved
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                                    Resolved

                                    Address: Nisarg green,Orchid B, flat no.1706, building no.4,, 421501

                                    Refund problem, i haven't get a refund.

                                    Hippo make door curtain returned last 20 days ago.
                                    Also bank details provided 6 to 7 times but refund amount not getting.
                                    No proper information given by your call senter person. Every time say give bank details.
                                    It's fraud issue with me.
                                    So i have raised this issue with consumer court. So consider my application for further process.
                                    Nov 5, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 05, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Dec 27, 2019
                                    Flipkart Customer Care's response
                                    Customer raised a complaint regarding the refund of the order. We have interacted with the customer and informed that the seller has confirmed that refund has been processed on November 06, 2019, which should be reflecting in customer bank account by now. Hence, closing the complaint from our end.
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                                      N
                                      neoras
                                      from Mumbai, Maharashtra
                                      Oct 4, 2019
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                                      I ordered a mcafee antivirus from flipkart
                                      It's delivery date was showing 30 September email delivery product key so I ordered..
                                      But I didn't get the product till now
                                      I talked to 5to 6 time customer support but no solution they closed the issue without taking any action
                                      I want my product or money
                                      Please help me
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