Flipkart Complaints & Reviews

Hello,
I would like to highlight an issue with flipkart
I placed the order on 29th august as gift to a kid (Set of colors) products was delivered on 30th august
Order is: od[protected]
30th august i placed refund request for the delivered product bye to its extreme low and damaged quality
Till date i have not received refund status. Contact centre people kept telling me to wait until pick up is done whenever the seller would. Only then i will get my refund in next 9 days (Punjab centre, spoke to mohit sharma)
Flipkart logistic never attempts pickup, but i receive sms staying pickup was unsuccessful
Recently i learnt that refund is cancelled due to delay by customer, whereas i have no such clue
I again called cust service for help, again the same was advices that i have to wait till the pickup is completed (Which they never attemp) only then they will be in position to help with refund
I am extremely pissed and just need my money, i don’t trust flipkart and it’s logistics partner and sellers

Please help

From my account i ordered an t shirt and track pant in this i have received both products faulty and different brand and product what i have ordered so i have created return request for that t shirt it as been approved but while creating the return request for the track pant my account as blocked and the ekart logictis courier person did not keep pick up due to mismatch of brand and product so kindly unblock my account

Order not delivered and flipkart asking to pay. Over 1 week and no solution, flipkart giving a run around. Neither cancelling order nor delivering. Customer care supervisors asking more time everyday. It's not they need to deliver items to moon, for God's sake it's grocery. Raised issue on social media as well but no response.

I ordered teddy bear on flipkart website on 29.08.2019, and paid rs.549/- including rs.50/- for courier charges.
And they mentioned / promised deliver date is 04.09.2019.
Product was showing out for on 04.09.2019, but till now i didn't get any call from courier boy, and shipment was not delivered without any proper reason.

Even i spoke to flipkart customer care executives morethan 30 times, and write complaints more than 50 times, but there is no response from them.
Flipkart order no: od[protected], date: 29.08.2019
Ekart logistics tracking number: fmpp[protected]
Registered mobile number with flipkart: : [protected]
Registered mail id with flipkart: vijay[protected]@gmail.com

Hence kindly arrange to take necessary action.

I have added 19700 to my fliplart wallet on 31st august and then i booked a product but the seller cancelled it immediately after payment is done. So i contacted customer care and they said me to try booking again. So i tried booking product for 5 days (5 to 6 times) even then the seller is cancelling order for no reason. Now finally yesterday flipkart sent me an email by saying they blocked my account. And i contacted support team and wrote hundreds of email to flipkart ([protected]@flipkart.com) regarding this issue. But they never gave a solution and only saying to wait for 2 days, 3 days etc. There has been no proper solution given by them and i dont know what about my money (19700) in wallet. Someone please help?!!

I have brought marq washing machine of rs 9849 from flipkart. I paid 800 cash and 9049 from my axis bank credit card. Then i have return this product because of not working properly. Then flipkart pickup my return on 16th july 2019. And my refund processed on 21st july 2019. Amount of rupees 800 credited to my bank and 9049 not credited to my credit card as per given date of 30 july 2019 by flipkart. Then i have call to flipkart on 31st july they given me transaction id and said contact to bank. Then i have contacted to bank and confirm and bank said no refund is credited to your account. And continuesly contacted to bank and talk with bank but no refund is credited then i have sent my chat record with bank to flipkart then flipkart said within 48 hrs your issue will resolved. Then after 48 hrs i call to flipkart then again they said 48 hrs. Till 19th july they said 48 hrs but no refund credited to my account, so i call again to flipkart so they said send me your credit card statement we will contact to bank and your issue will resolve within 72 hrs so i have sent all required thing. After 72 hrs i again call to flipkart on 22nd july so now again they given me date of 26th july.
They are giving me only date from almost 1 month but no refund is credited.

Dear sir/mam
I order above subject product on 27th aug 2019 in prepaid mode but till darte not deliver above subject product. I also many complain to flipkart executive and every time they said in 24 to 48 hours your product deliver but till date and time not received my product. So i request you to deliver my product as soon as possible

Kalpesh chavda
Kalpesh. [protected]@gmail.com
[protected]
Jamnagar gujarat

I have purchased an article rush a4 notebook color: white size: a4 seller: speedcreation through flipkart.com. On 20th august and received it on 25th august, 2019. Now the product was not received as specified in the description. So i raised for refund and it was picked up on 30th august by wishmaster (Ekart logistics) by ketan thakor (Pick up man). After that in my account of flipkart, it is shown that refund cancelled. Nevertheless, i communicated flipkart many times on 31st august and onwards. They always have no detials and refused to resolve my case. Please sir, help me in this regard as soon as possible.

I am attaching snapshots of message found after pickup and ekart logistics order id pick up details.
1. Sanpshot found after pick up
2. Ekart logistics order id pick up details.

Satendra kumar

Hi,

My name hari nagarajan iyer. I have ordered a mobile phone from flipkart and expected delivery was 4th sept but untill now there ia no information about the product status. Tried to contact the delivery service with the customer service number but no response.

Request you to please take immediate action.

Order details are

Order id : od[protected].

I have orderd one wallet of 451 they said wait for 5 sept 2019 by refund will credited but they did not give any refund and mobile of redmi k 20 6 gb 128 gb storage on 25 august and cancel on 29 august i did not receive product dew to late delivery it was 23999 rupees cost on emi and any refund they make frodus of 24500 they said refund already transferred but amt is not credited i have call 100 times on flipkart

I did online order of Nestle MAGGI MASALA MAGIC 6.5 GM PACK OF
20 Powder 130 g SPICE | MAGGI MASALA-AEMAGIC 6.5GM PACK OF 20.

where cost of each unit is 5 rupees in which total comes as 100/- rupees, while online shows the MRP of 149 rupees in which they are giving 9 rupees discount and selling at rupees 138/- . while the actual MRP of the 20 unit is 100/- rupees.

here Flipkart is just misleading the people by making the higher MRP and giving discount on that, i have already raise incident with flipkart having tcket no: IN[protected], and they are just saying we are looking into it but till now there is no resolution also as flipkart gives delivery free over 1000 rupees grocery order but they made separate invoice of this and took delivery charges as well.

Please have a look into it so that such type of cheating should not be done with the customer.

Hi, flipkart did a fraud with me by selling me a 12, 999 ruppes phone with price tag 28, 000. I ordered redmi k20 pro which costs 28000 indian rupees but flipkart delivered me realme 5 which costs 13000 indian rupees which is a clear fraud done by flipkart.

I ordered redmi k20 pro flame red 128gb from flipkart (Which costs 28, 000 inr) but i received realme 5 (Which costs 13000 inr). This is a clear fraud done by flipkart with me on a prepaid order that means i paid through my card.

The imei number on invoice and the imei number of the wrong product they delivered me matches. (Which is realme 5). So basically flipkart sold me a 13000 inr phone at price tag of 28000 inr.

I would like flipkart to resolve this issue as soon as possible or i would have to lodge an fir on flipkart and raise a dispute at consumer court for the fraud it has done with me.

Dear team
Flipkart I am booked in August 31st I received my Motorola one action technical issue in camera is not working technical guy resolved but not working his complaint has given to Flipkart still
I am not received replacement my phone not resolve my problem replacement
I'll give consumer court in complaint to court
today cal 24 hours they will replacement Flipkart customer Care call afternoon

Regarding
srinivasulu
[protected]

Hi, I will explain everything briefly.

I ordered a phone from the seller "VisonStar" but the phone's package didn't had proper seal so I instantly placed replacement request because refund option was not available. Last day of replacement was breached so I kept calling flipkart and asked them about the status. After countless call and follow ups they arranged direct replacement for me (phone will be picked up at the spot and wishmaster will handover me the new phone) but again this replacement got request got cancelled.

These guys are real psycho. Say something and do something.

The worst mistake I did is ordering from flipkart, haven't seen such a pathetic customer support service in my entire life. They keep delaying the resolution date and because of all this mess am frustrated to the core.

I have been delivered redmi note 7s, which i have ordered to be exchanged with moto e4 plus and for that i have paid extra 100 rupees (Id no od[protected]
But during exchange ekart members from our locality denied to take the mobile just because of 5 mm scratch which is not present even over the screen. So i have paid full 11, 999 rupees.

So my query is why flipkart is doing fraud promises to customers.. Reply please.

I have flipkart account registered with mobile number 80891xxxxx. Few months before my registered mobile number gets deactivated.

The problem i am facing now is that i cannot change my registered mobile number to a new number. Whenever i try to change the old number otps are sent to both the new and old numbers. I am not able find my registered mobile number otp due to it's deactivation. Suggest me a method to change my number to a new number without sending otp to old number.

I have purchased a product from Flipkart on 29th AUG at 7:30PM. The promised delivery date was given as Aug 31st. While I was eagerly waiting for my product, I called Flipkart Customer Service(CS) to see whether it can be delivered early, i.e. 30th. They have told that it will be delivered on the PROMISED date. So, waited till 31st, and to my surprise I neither received any update(on my Order - OD[protected] nor delivered.
Today is 5th SEPT, exactly 5 DAYS from Promised Delivery Date. Still the product is not yet delivered to me. I spoke to Filpkart CS 10times till date, I didn't get a proper response from them. I had even requested them to provide an estimated delivery date so that I will not check the order status everytime. The product is simply being rotated(here and there) within the same ekart outlets. I am so frustrated.

Lastly, I've decided to escalate and requested CS team to connect their Senior Person or Manager. They said OK and kept me waiting for 10mins.
Now I am literally FED UP with Flipkart and their Service. So, complaining here.

I would urge you to assist in this regard. Attaching screenshot for reference.

Kind Regards,
Pavan,
[protected]

Hi, i have been facing an issue with my flipkart account for a number of months now. Whenever i try to login, it says login unsuccessful, please try again in a minute. But, i have still not been able to login after repeated attempts. I have to ask someone else to order stuff for me because of this issue. Please resolve my issue so that i can continue shopping on flipkart.

Email id: [protected]@gmail.com
Mobile: +91 [protected]

Thanks.

I request to return my product. I get improper product from flipkart they didn't help me out with my concern. I'm waiting more than 1hour nd every time i called customer service i faced unskilled, and untrained people make me regret dat i called them, they always give excuses - said the delay was happened because of the issue between the product policy?? Customer support system actually they don't know they r not sure how to resolve problem everyone lie stop saying sorry, and start fixing your customers' issues as quickly as possible.. Not expect this frm you.

After becoming flipkart plus user my account has been blocked stating that i am purchasing for reselling which is not true & without getting clarification from my side, i am using the flipkart from last many year not for me but also to purchase goods for my family, friend, relative, colleague & my company's support & housekeeping staff as i am from it department in one of the tata company & people approach me being a it person to use the technology & suggestion on online shopping.
Manoj gupta - [protected]