Flipkart Complaints & Reviews

I had ordered a mobile vivo z1 pro worth 14, 999 from bajaj finserve. The amount has been deducted but the item has not been delivered. There are no updates on my orders. Coustomer care care cell is behaving careless stating silly reasons. Very bad customer care service i have experienced so far. The product is not been delivered and im asked to pay the emi from bajaj finserve.

Already i contact with flipkart care about can not access game zone. They said i used different account in same ip, so they blocked game zone. After 2 or 3 days it will be work again. But till dated it does not work. Also i have a question, in same ip i can't access different accounts for game zone but how they accept orders through same ip used by different accounts?

I had ordered a redmi note 7 pro from my flipkart account and it was canceeled. I got the refund in my flipkart wallet as gift card balance and on next day they blocked that account with my money. For more than three months i have been asking them for the refund amount to be transferred in my bank account. But every time their customer service executive is saying "money will be transferred to your bank within three days" i had even sent a formal notice via mail also. But still without effect

I am a Flipkart customer..I want to buy a Redmi Note 7 Pro mobile with exchange of Samsung Galaxy J7 Mobile.. The flipkart deliver rejected my device for exchange though it dont have any problems like screen breaks, battery swollen, ny port damage or IMEI problem

It was a removable battery mobile it must have some gap at back door.. he show it as a reason for rejection.. its very bad to expect this from flipkart..

I have already purchased the Redmi Note 7 Pro space black and paid full amount through my card. The delivery was scheduled between 20Aug and 21 Aug. I've been following up since then and all i get is false commitments.

Order No: OD[protected]
Complain Request No: IN[protected]

Refer to snapshots. There are details of order, details of delivery

Please help as it is hard earned money.

I m facing problems from u r ecart courier service. today is my mobile delivery day but still not received. I called 9 times Flipkart customer care but not given properly resolution. Also ecart courier service they are saying lie that we will send still 7 pm but now time is 7:35 pm no one is came my house I m very sad that u r service is bad u don't have value for customer

I have order a Mobile 4 day before Realme 3i with a Exchange old mobile. Ekart boy come to my Address for delivery but he is not deliver my parcel he was told to me your old mobile not acceptable due to some light spot of back cover in my mobile in back side. I have very carefully read all term & conditions but that type conditions not mention.

I ordered a phone real me x on exchange policy. Delivery boy refuses to exchange phone, so i have him cash 3000 extra and take phone, then he seems to be interested in my old phone. So he was ready to buy phone, then he take my phone for testing and then ran away.
His name is vivek rawal, lives near grand vanice mall.
His contact no is-[protected]
I am uploading vedio and images of him.
Please take some legal actions on him.
This is crime and very unprofessional.

I placed an order for 2 lakme masaba lip pout in caramel toffee from flipkart but parcel received had one lakme absolute matte melt and lakme 9 to 5. Flipkart is now not reachable either through their own complaint box or through call.
Kndly take this shipment back and send me my exact order. I tried uploading the picture also but site is blocking me to do so.

Sir, I ordered a battery from Flipkart which I wanted to return, but I could not find any option in online, due to which my 715 rs of battery Jammed you are requested to kindly give me my money back.

NAME-DINESH KUMAR PATEL
ADD.-WARD NO.08 PATEL MOHALLA DANG ROAD RITHI VILLAGE-RITHI TAHSIL-RITHI DISTRICT-KATNI(M.P.)483990
MOBILE-[protected]
ORDER ID-OD[protected]

Dear team,

This is regarding the purchase of Philips IN-SPA 5162B Bluetooth 5.1Ch 5.1 Home Cinema from you (Flipkart) online on 17th august 2019.
It was delivered on 20th august 2019. When I open a shipment, I noticed the Product was damaged and old material. Again i packed as it is and ready for book return towards replacement.Flipkart was agreed for return and replacement also they said like replacement has been delivered on are before by 27th Aug, but till date(29th Aug) fresh product was not delivered even though i contacted several time to flipkart customer care service through online chart and voice calls but got replied as "technical falt your problems will be resolved shortly" like. still i receive same answer repeatedly but problems not solved .hence i don't wait even a hour . because i affected mentally as well as economically . therefore arrange refund to my account immediately and receive your damaged product at the earliest.

Take it as very urgent cause and response it. otherwise tomorrow morning at 11 am i will complaint at consumer court.

Dear flipkart team,

Your service team is playing with customer valuable time by giving fake commitments,

And now they have blocked me from all customer care services, i'm not able to contact them.

When i texted them they are telling that return policy time over and you can't return as attached in the screenshot but whereas still 30th return time is their.

And eveytime they will send technician and he will do nothing and simply they will cancel the my replacement?

This is how flipkart is working?

If i'm not getting the solution will escalate this issue in all social media's.

Request you not give a chance to this and resolve this issue as soon as possible.

Pls find all screenshots.

Regards,
Bushra

I tried to return and replace my order (OD[protected] . Because i was received damaged one which was identified by installation engineer. I received the order on 19 August 2019 and wait for the installation upto 22 August 2019. Installation engineer visited on 22 August 2019 and he unboxed it and found that internal filter was damaged. So i tried to make the return request on flipkart, but it shows some technical issues. Hence i connected with customer care team for resolve the issue. But i didn't get any proper response from the team. They were drag that issue for a week using excuses for 2hrs, 4hrs. 24hrs. 48hrs .. I was recorded the same . Untill now the issue is not yet resolved . Today is the last day for return as per my return policy.
They are fraud.

I tried to return and replace my order (OD[protected] . Because i was received damaged one which was identified by installation engineer. I received the order on 19 August 2019 and wait for the installation up to 22 August 2019. Installation engineer visited on 22 August 2019 and he UN-boxed it and found that internal filter was damaged. So i tried to make the return request on flipkart, but it shows some technical issues. Hence i connected with customer care team for resolve the issue. But i didn't get any proper response from the team. They were drag that issue for a week using excuses for 2hrs, 4hrs. 24hrs. 48hrs .. I was recorded the same . Untill now the issue is not yet resolved . Today is the last day for return as per my return policy.
They are fraud.

Did not receive my product on given date as i orderd it for a gift purpose, even not i had received message of order will deliver, what kind service provided to customer, delivery date is given 29/08/2019 bt not responce from any flipkart dealer well as from their office... Also i had called customer care of flipkart 4-5 time but not providing required detailed telling lies.

I have already contacted the customer care multiple times every time i am getting the same response. I ordered redmi note7 pro and received a damaged redmi note4.
I have collected the proofs for the wrong and damaged product which i received from flipkart. For your reference i am again specifying all the proofs which i have:

1. The mobile settings clearly says redmi note4
2. The imea number mentioned in the package and imea number in the back case is matching but it is not matching with the product imea number mentioned in the mobile system.
3. I can see someone face captured in the camera of the damaged phone that means someone must have opened the package before delivery.
I am attaching the photos of the proof.

As you specified the seller has given the correct order then also there is possibility of something might have happened before delivering the product to me.
Please help me resolving this as i have the proofs which supports my claim for receiving wrong package.

This item has not been delivered but it shows that it was delivered on 27/08/19. Every time i ring customer care, i am being told to ring after 2 hours as there is a technical problem. This is extremely disappointing and frustrating.
I have placed an order on flipkart after a long time and this is my experience. I expected much better than this. This is a prepaid package. I would like immediate resolution of the problem

Flipkart has blocked my account. I have 20000rs gift card voucher linked to my account. Now neither flipkart is unblocking my account nor am i able to use those vouchers. Because without the account unblocked, i will not be able to transfer those vouchers to another flipkart account. Nor am i able to use those vouchers because those vouchers are linked to the gift card wallet of my blocked account. Flipkart has blocked my account as well as my money.

When i'm using those vouchers its getting an error
"this card is belong to a wallet direct transaction are not allowed"

Having complained about this, i did 50 times complaint regarding this issue, so far neither my account has been unblocked nor my vouchers have been unlinked.

Flipkart keeps sending me the same kind of email every time i am tired of contacting them again and again.

Please unblock my account so i can use my vouchers again

I beg flipkart to solve my problem soon. I am very upset

Already attached screenshot of voucher error and account login error.. Kindly see that

Registered flipkart id - ashish. [protected]@gmail.com

Thanks & regard
Ashish sharma

I have ordered a product and paid the fee. Promising date was 22 aug they asked for 4 days more and then again two days and now they are asking me to cancel my product. Which i already paid and waiting from last 15 days. They are blaming their corrier partner. And the products value is now increased by 50 rupees. Everytime i call customer care they just excuse that there is some technical issue. Call in evening or call after 2 houra. Its really very disappointing

Order id: od[protected]
Red converse chuck taylor

So i ordered a converse rs 1700 and the payment was successful but i did not get any confirmation on the product even the giftcard was deducted

My sbi debit card payment was successful but there is no confirmation of the product i ordered

Please can i get an update on what i ordered and what to do next