Flipkart Complaints & Reviews

Hello, im balu koloth from calicut_ kerala.
I want to return a defective product i received 4 days before.in that they saying 10 days replacement policy too.
I bought a refrigerator whirlpool 260 l frost free triple door refrigerator (Alpha steel protton) and it delivered on 21 august 2019. Installation completed on 22 august 2019. But after installation it didnt cooling and technician said - it's gas leak. I requested for return that item same day and return and refund accepted. They send message pick up the item 26th august 2019- yesterday.
But they didnt even contact me or anything.
I put my phone in full range and waited for their call.
But finally they send a message-
"pick up unsuccesful bcoz of could not get touch in with me"
How it happens???
Bcoz i waited for them even without going for my work and checked my phone whole the day in full network, waited their call.
They send message-try again tomorrow.
If tomorrow also they didn't return this item i'll go to consumer court and register case on u.
In site it showing 10 days replacement policy.
I never used that item and applied for return the 1st day received.
Bcoz of it has major complaint.
I dont want to use a damaged item.
I attached the screenshots of all details about this item-
I'm putting that screenshots of my item details and return accepted screenshot and everything with this,
Still now its only 5days only.
Take an action against this and i must want to return this item.
This is my contact number: [protected]

I am trying to make a purchase using a debit card. This is a card i have used with flipkart many times before and am using with other vendors (Eg amazon) regularly. I received the message "transaction was declined on the basis of risk checks".
Please advise how to clear this, so that i can make payments as before.
I wish to make a purchase.

I have subsequently received one standard response after another promising this issue will be resolved in 24 hours, 48 hours... It's now 3 weeks later!! Appalling response from customer care. No response from anyone with any sensible information. Just the same standard responses. Seems impossible to get to someone who can resolve the problem. Does flipkart want customers???

Just deliver my product on the same day I want to return request of my item.
Because I am not satisfied from the Item. But Flip kart denied my request.
So What I am do, Let the my money go waste. Each one earn money by a hard work but like a flip kart company cheats all people.

I am not satisfied with the width of the item and item look very ugly as compared to show in picture of online shop.

Also touch display of handset is very bad.
Kindly provide the solution of this.

I made an order for ray - ban goggles online on flipcart store.

On august 22nd 2019 it updated the order status as delivered but i have not received the product yet.
This is really sad that the company like flipcart is so irresponsible towards customer's satisfaction.

Order details:-
Order id - od[protected]
Email: patil. [protected]@gmail.com

I have ordered wrangler jeans but my refund is not provided and they are closing the case. the payment was made through credit card, and gift voucher. the credit card amount is credited but gift voucher is not credited. i called them 10 times but they closed the case, saying telephonic conversation, but no calls done. my order was made through [protected].

Hi sir,
my order is processed from Flipkart with order no-
OD[protected] on a date- 12-August-2019 with
bank ref no. 000687(my bank transaction Id)
can you please track your records for the current order and payment status.
just for clarification purpose.

if payment is processed from e-cart then I need the invoice with a paid stamp for mentioned order no.

please provide the invoice with a stamp on my mail-id.

my E-mail details [protected]@gmail.com

I had ordered a provogue shoe from flipkart, which on 13/08/2019 wa going to deliver on my address. As usual, I got the link of Ekart to make payment through phone pay. Firstly made the payment through phone pay, but because of some unknown issue I didn't get the 4 digit key which I should receive through SMS on my registered mobile number, the delivery boy told me that "this is common issue sir, you can make payment through cash on delivery, after that your money deducted will be refunded to your account "
I was waiting for the key but after some time since the delivery boy was not willing t give the product without that key and I want the product that day,
I made another payment through my debit card and got the product.
BUT, the most interesting part starts now, I am trying to call customer service of flipkart to solve my issue, they are acting like a dead .
from 13/08/2019 I called them more than 30 times, every time on executive say that consulting team will contact you within 48 hours.
Once they called too but that too makes no sense, when I sent them all the transaction made by me to them via mail, since then they are totally neglecting the issue, no one gets in touch me even after calling many times. The best part comes today when I tried to call them they just hold my call and the call got disconnected after 30 minutes of hold.

Hi team,
Flipkart perfect homes julian engineered wood 2 door wardrobe, order# od[protected], delivered on may 20, 2019 got fungus affected with in 2 months. I contacted flipkart and they said to clean the fungus using some coconut oil, i dont think coconut oil solve the fungus issue. Also in the description of the product flipkart clearly mention that the product is 100% termite resistant and the material used in this wardrobe is laminated from all the sides to give it full proof protection from moisture and other external factors. Currently flipkart saying they are not responsible for this product and only seller can do anything here. Still i didn't get a proper update from flipkart side to resolve my issue. Can you please help me to get this solved?

Hi Sir, I am writing this email with full grief and i am really hoping for a expedited resolution. I have had puchased Whirlpool 7.5 kg Fully Automatic Top Load Washing Machine Grey Warranty: 2 Years Comprehensive Warranty and 10 Years Warranty on Motor and Prime Mover from Whirlpool 1. [IMEI/Serial No:[protected] ] CGST: 9.000 % SGST/UTGST: 9.00 From Flipkart on 10th August 2019. It was promised thatthe product will be installed within 24-48hours of the delivery, to which its already12-14 days have passed with no updates on installation. I was sent a message from Flipkart thatthe product has been successfully installed which is really shocking and completely a false statement. When i contacted customer care of Flipmart they promised to resolve this with in 24hours to ehich already atleast 240hours (10days) have been passed. The Service centre of whirlpool at Jind, Haryana-126102 is a fake service centre that keeps on promising manythings and when ut comes to delivery they dont have anything. It is really emabarrassing fir my aged parents to get the clothes washed at our neighbour's house and sometimes with hands which is really painful for me to see. No one else is getting impacted as a result of this other than mr and myfamily and hence i request you to help me out here. I am looking forwars to have a decent compensation from seller/flipkart/whirpool/service centre/all and a written warning issues to them so thatit doesnot get repeat with some other person. I can be contacted at [protected]/[protected] for any further i formation in this regards. Sincere thanks, Sourabh

I had ordered iphone7plus on 24th august 2019 thru flipkart order no [protected]. Today i received the parcel but it doesn't have any phone. It consists of soaps. I had called flipkart but they they require the unboxing video. I don't have that. And they have denied the refund. Please help me. It's avery expensive product. How can set deny the refund. It's my hard earned money

I cant login my flipkart account since yesterday. Showing unsuccessful error
Login unsuccessful please retry in minute. And i am retrying it for 2 days no success.
Please rectify the error. I need my account back if its blocked for no reason since i had bought products worth more than almost 50 thousand and more than 50 products
Thank u
My account email id

Email id- [protected]@@gmail.com

I have ordered 2 wardrobes on Friday that is 23/08/2019, paid INR 21180 through credit card. Till now dint get any confirmation on Flipkart account neither on my mobile phone. They have already confirmed on twitter that they got the amount but till now they are nor confirming on my order neither they are returning my money back. Even there is no ORDER ID as nothing is showing in Order history, they keep saying the same thing "We are checking". Its been 4 days now, no confirmation yet.

One of the manager called me on Saturday, promising that Monday we will deliver the product else we will return your money. Now since morning only thing they are keep repeating is that "We are checking"

I have ordered a real me c2 mobile in flipkart and i have done payment for the same on 19th aug -2019, promised delivery date by flipkart is[protected]. I have checked with their customer care they said some problem with their seller they will sort it out and provide the delivery by 24th of the same month. Later i have keep on asking them for the delivery they have told by 26th aug -2019 i will get the product.. Still i didn't got the product.

So please help me on this. I don't want their i need the product at right time.

The delivery executive of biswanath chariali, they just cancelled my order without letting me know about it as i have also paid for the order. If they can't deliver they should say it before. Its was a birthday present and they cancelled by their own. The delivery executive is setting up his mind to not deliver at that address and if he can't deliver he could inform me i could have collect the order from the office. But they didn't do anything just cancelled it by themselves.

I ordered a phone from flipkart that was dead on arrival. I placed replacement request twice both the time technician came and approved my request that the phone is dead. But delivery boy did not pick my product and advices me to complain again now it is more than 10 days they are not doing anything to help me and just telling me to wait. Their executive s are not helping me.in anyway

My approved payment was around 17000 but j have received only 9005 rs rest of money is missing
And they removed it from dashboard also
But i downloaded the approved payments report last month so i have proof thay approved payments are 17000 but i jave recieved only 9005
What to do
Tried everything calling, mailing, etc.

I ordered a laptop costs 25999 rs on flipkart on[protected] they given will be delivered by[protected] but on[protected] delivery boy called and said it will be delivered by tomorrow i. E on[protected] but today also my product was not delivered to me. And again i got message that it will be delivered by[protected] if this continues like this then i will be ending with minimum loss of my purchased amount interest... So there should be some punishment to the firm on not delivering said product in the said time... So please take this issue seriously and do the needful. Thanking you.

I have received fake apple airpods with wireless charging case. I have complained to many time to flipkart costumer care but till now i didn’t receive my original product and they given me to many excuses. I am facing to much trouble. Nodbody hearing me please help me. My order from 7 aug but till now no any good response from flipkart my order price is 18499 rs... My email id [protected]@gmail.com

I had ordered redmi note 5 pro black colour mobile phone with flipkart on 19th august and i had received the item on 21st august 2019. When i'm opening the cover there is packing of redmi note 5 pro and inside that cover there is old china mobile phone.in that same time i called flipkart complaint number inform them to replace and they told me to wait 72 hours and still i'm waiting for the replay. I'm attaching the picture of the product details as picture.

Order number order id - od[protected]

Return id -[protected]

Still now i didn't received any proper response from the team flipkart

Recently flipkart had done a cheating with me. I bought a new phone from flipkart but i came to know it has manufac defect so not working properly. So i had done a return request on 7th from 10 days of return replacement period. So flipkart wasted my remaining days said we will call you evening then tomw then again evening but not got a single call and said your return request cancelled apply again then i applied again and said you cant apply now as 10 days got over. This is v big cheating.