Flipkart Complaints & Reviews

I was looking for a laptop and found one of my liking on flipkart, so i asked my dad and ordered one. It was like 9 p. M at night when i ordered one. I was very happy to get myself a new laptop. Next day in morning i received a message of cancellation of order and when i looked in app itself my account was logged out. I tried logging in but it did not got logged in. I also tried forgetting password but no success. I tried calling flipkart customercare and the told me thaat my account has been blacklisted as my orders are not intended for personal use. I tried mailing them in hope of getting account unblacklisted but no success. Now i have no access to my account. My orders consisted on a smartphone (Shipped successfully), earphones (Got cancelled automatically) and a laptop (Also got cancelled automatically). Help me please.

Name of account-om patel

Dear sir
I had to order of realme c2 diamond black's mobile
32 gb by flipkart 1 month ago. Order no od[protected]
Invoice number ] facr7q[protected] company name;- shreyash retail pvt. Ltd. Date:[protected] purchase person: ankit chaubey
Bill / ship address ground floor c-77 sector 65
Noida uttar pradesh, reg. Mobile no. [protected]
Handsets
Fsn: mobffmg35czcfeff

Problem
I am experiencing the problem of not working the touch screen
Please solve my problem. You mentioned the terms in the invoice of the 1-year warranty on the mobile phone i am following as per your term and condition please solve my problem at the earliest

I placed a order for Max boy tees
item[protected]
order number is [protected] .but I got the item in 678, the actual amount of tees in printed with MRP OF 549/-
SO the difference is RS 129 /-this was not a good deal with me .I am a regular and most important customer of Flipkart . So plz clarify and clear the issues with in 48hrs . otherwise I am strictly moving through case agini Flipkart through consumer Court trivandrum, Kerala thank you

Dear sir,

With a lot of pain and agony i am writing this complaint, i have order few items (Groceries) on 3rd august 2019. Till date the order is not deleivered and the date of delivery is being extended indefinetly. Today the delivery date is mentioned as 3rd sept 2019. You can understand no consumer can wait till one month to get their groceries.

I have talked to flipkart 12 times but they have not resolved my complaint and said that they do not have authority to cancel the items. Also they talked to me in a rude manner instead of helping me. They keep my call on hold on an average for 30 minutes.

Kindly cancel the items and provide me refund immediately.

Also take necessary action against the flipkart team so that no consumer suffers for such negligence of flipkart in future.

Order id:od[protected]
Regards,
Lata

I have recived a defective mobile with damged screen and seal also tampered and flipkart they are not responding properly my oder id od[protected] flipkart i am waiting sicse the 24 augest and they have givien time for 28th and again 29th and sent a tech visit fake vist and they i would take a legal action on seller i need seller details also. And they are saying to visit the service center why i need to vist for the new phone.

I am pankaj. And i am order a "hp v220w-16 16 gb pen drive" but unfortunately it was old and corrupted. So when i was return the item only they give me many options, but i choose it was corrupted. Because it was corrupted. I never focus the item it was new or old. When i use the product it was not working. It was corrupted. And now they told me i am choose the wrong options, and sometimes say it was take more days, already i request to refund the item and now they say times is over. After telephonic conversation they said that we need 2 3 days to resolve the issue. And they call me when the issue was solve. But they did not call me, they did not inform me, and after end of the day i call the helpline no and they just say our return day policy it was over. And your choose option does not match. It is humble request to register my complaint against flipkart.com

Dear Sir/Madam,
I have purchased an alarm clock named AUSLESE ANALOG BORWNZ CLOCK but one alarm clock of brass (unbranded) delivered to me. I want the wrong product be returned and right product i.e. AUSLESE ANALOG BORWNZ CLOCK be delivered to me.

Regards,
Jaganath Sabat
[protected]

Hello Team

I have ordered Vivo Z1 pro mobile using my credit-card two times on August 31st 2019. Both times order getting cancelled. Unfortunately The order was getting cancelled without intimation. I suffered lot. I contacted them they told me to wait until September 3rd 2019 for a resolution.

Maine ek order kiya tha flipkart se honor 8c then my order was canceled by flipkart seller i called to customer service unhone bola ki ye out of stock hone ki wajah se apka order cancel hua hai maine fir se order kiya but wo fir se cancel ho gya or mujhe mail aaya ki
We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account kindly hepl about this as soon as possible or refund my gv balance.

Flipkart has banned my game zone. I contacted their costumer care they said since i used on same device they blocked it they won't activate again. But they should warn the user before blocking. My first sim card was lost due to which i had to make new account as zone as i opened the game zone a message flashed on the screen stating something is wrong here, so i thought there must be some technical fault so i deactivating the account and reactivate it again but it didn't work and my this account too got blocked again i reached costumer support and the explained me some sort of procedure to reactivate my account account but it didn't worked, i had my some of my guarantee cards in that account but they are not helping to get my account back again. I again make a new i'd with new number again they blocked my game zone. I am attaching screenshot of my phone.

I had booked 2 nos sony mdrzx310aprce wired headset with mic headphone and at the time of courier devilry also i had paid 1520 rupees for 2 nos headphone as per book order and devilry invoice. But when i have open the box got 1 nos headphone and 1 nos head phone is not in box, than immediately same informed to courier boy. He said that sir kindly process the return order and same inform to 2gud.

Hence you are requested to kindly look the matter and get it resolve asap.

My contact details are mentioned in below for further communication :-

Cont:[protected]
Email:[protected]@gmail.com

I have given the first complaint on 10 aug in flipkart and mi engineer was visit on 11th of aug (Report attached). He was confirmed in report voice command issue in tv. As per attached report product is problem in under 10 days. I have call to your customer care on 12th of aug for this he given the closing time 14th of aug. For passing the time. And i revived an sms on 15th aug. Replacement request has canceled by sealer. After that i have send trailing mail to you on 15th of aug. But no action was taken your side till date.
Today your customer care executive ask me your product is not covered under 10 days replacement, why i regularly followup with flipkart from 10th of aug but nobody respond. I also have called to flip cart customer cared 15th of aug. 17th of aug. 19th of aug. 21st of aug. 25th, 27th.
After all i have call to mi customer care yesterday and engineer has visit today he found the problem in product. He ask main board need to replace for solve the issue. Report attached. I want to inform you my mi tv was not working (Voice command not working and screen back lite issue) from first day. So please refund my money and replace the tv as so as possible. Our first complaint of 10th aug report also attached. On 25th aug. Mail.
I have report for mi engineer 11th of aug and 01st sep 19 today. I will proved my tv was revived faulty and flipkart not replace the product and gain the time for deny the product replacement.
I will proof our product have to replace under 10 days replace policy with all mail and report and all recorded calls.

I am pankaj. And i am order a "hp v220w-16 16 gb pen drive" but unfortunately it was old and corrupted. So when i was return the item only they give me many options, but i choose it was corrupted. Because it was corrupted. I never focus the item it was new or old. When i use the product it was not working. It was corrupted. And now they told me i am choose the wrong options, and sometimes say it was take more days, already i request to refund the item and now they say times is over. After telephonic conversation they said that we need 2 3 days to resolve the issue. And they call me when the issue was solve. But they did not call me, they did not inform me, and after end of the day i call the helpline no and they just say our return day policy it was over, and your choose option does not match. It is humble request give my money back.

Hi,

Shivonic mop was delivered on 24th.

Part was broken so immediately return request was send. Your exe came & said color mismatch so cant take back, put same in new request & mentioned brand name missing also.

So i did same, also contacted on social media, received call & was told it will be solved. Again nothing happened & request cancelled.

Again got a call that we cant credit flipkart a/c so give bank details & for the. Same we will mail you. That mail didnt came whole day so called cc & raise return request in app. Spoke in chat too.

Again today request got cancelled.

Cc cant solve it.

Called but your system was down asked to speak to senior, call was disconnected.

Now what is my fault? Why cant you solve this?

Dr jaya sambhus
[protected]

I orderd Realme X Mobile from flipkart on sunday 25 aug 2019 and my product delivery will be on 26 aug 2019.
But still it not deliveres.
I contact with customer executive but saying only your product will be delivered in next 24-48 hours.
I pay all amount of my order.
Oreder id-OD[protected]

I am nagaraj

Order id - od[protected]

The delivery boy with contact number [protected], tried to influence me to postpone the delivery to 2 days (Tuesday) when i refused it, he made me to come 1.5kms far from the shipping address.

He told that scratches should not be there & device should reset & boot within 30 seconds.in the reset process i lost my important documents.

My phone had small scratches on the tempered glass. Which should be acceptable but he rejected.

He called "ashwin flipcart" who is a manager according to him. Ashwin tried to influence me to cancel the order from my side, but i did not do that.

Once he rejected & left, i got a magnificent saying "sorry, our e-kart executive was not able to reach you on phone for shipment fmpp[protected]. Please reach out to the executive on [protected] with pin 157 - valid only for today"
I called that number, then i got "verification failed message" - as expected.

I know he was lying & all this drama is because i made him to deliver the product today.

I have purchased a new sim and whan i open a new account i fail to do so. Upon speaking to the customer care, i have been told that there is already a account associated with this ph number.
I have already opened a seller account with this number, i need to open a buyer account urgently.
This is not my fault that a acc is already associated. Please delete all account associated with this number and allow me to creata fresh account.
My new sim ph number is [protected]

I bought call mate powebank from flipkart. On that time i saw as details given on there sites as 7800mhz but it was misguided me at all because on products there were 9000mhz shown.
Apart of it charging capacity is very dull, not stand by as prescribed me to give for customer satisfaction.
I complained to flipkart just after 15days but they pushed me to go to contact service centre and buyers representative.
Plz do something. I want to cancel this item completely and wanting my amount in my account as soon as possible.
If he desire to give another best product of the same prescribed formate, i can take it without any problems.
Otherwise i can take a step ahead to go consumer courts in this regards.
So keep in mind, do and solve it as soon as possible.
Best regards
Ram kumar

I ordered a bosch 7kg washing machine from flipkart. The mode of payment was through credit card. Now the amount has been charged but the product is not being delivered by flipkart. Flipkart is just delaying and saying everytime that wait for 24hrs. Nothing is happening. The delivery date was 23 august and today is 1st september. Very bad service!!

Myself akki. I was ordering mobile and other things for my family's and Friends but Suddenly flipkart blocked my account. When I ask for unblock they told me i think you are reselling our products. How Flipkart know without any research. I'm not reselling any product . I was order for my joint family and friends because they don't know about e commerce this was totally disappointing for me.
flipkart ac no: [protected]