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Flipkart Complaints & Reviews

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Updated: May 14, 2026
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Flipkart reviews & complaints page 1176

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P
pankajbtech2015
from Purnia, Bihar
Sep 1, 2019
Resolved
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Resolved

I am pankaj. And i am order a "hp v220w-16 16 gb pen drive" but unfortunately it was old and corrupted. So when i was return the item only they give me many options, but i choose it was corrupted. Because it was corrupted. I never focus the item it was new or old. When i use the product it was not working. It was corrupted. And now they told me i am choose the wrong options, and sometimes say it was take more days, already i request to refund the item and now they say times is over. After telephonic conversation they said that we need 2 3 days to resolve the issue. And they call me when the issue was solve. But they did not call me, they did not inform me, and after end of the day i call the helpline no and they just say our return day policy it was over. And your choose option does not match. It is humble request to register my complaint against flipkart.com
Oct 9, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2019
Flipkart Customer Care's response
We will revert on it.
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    J
    jaganathsabat
    from Mumbai, Maharashtra
    Sep 1, 2019
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    Address: SRI KRISHNA VIHAR-3RD LANE AMBAPUA BERHAMPUR, 760010

    Dear Sir/Madam,
    I have purchased an alarm clock named AUSLESE ANALOG BORWNZ CLOCK but one alarm clock of brass (unbranded) delivered to me. I want the wrong product be returned and right product i.e. AUSLESE ANALOG BORWNZ CLOCK be delivered to me.

    Regards,
    Jaganath Sabat
    [protected]
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      E
      e commerce
      from Chennai, Tamil Nadu
      Sep 1, 2019
      Resolved
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      Resolved

      Hello Team

      I have ordered Vivo Z1 pro mobile using my credit-card two times on August 31st 2019. Both times order getting cancelled. Unfortunately The order was getting cancelled without intimation. I suffered lot. I contacted them they told me to wait until September 3rd 2019 for a resolution.
      Sep 17, 2019
      Complaint marked as Resolved 
      Sep 01, 2019
      Updated by e commerce
      I need compensation for this claim. Or else will go to consumer court Regarding this matter.
      Sep 01, 2019
      Updated by e commerce
      OD[protected]nd order id
      Verified Support
      Sep 18, 2019
      Flipkart Customer Care's response
      Hi, ​​​​​​​​​​​​​​​​​​​
      We are sorry to let you know that your order for Vivo Z1Pro (Sonic Black, 128 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 31 Aug 19 and it should have reflected by now. Also issuing the componsation is not in the seller policy Hence, closing the complaint from our end. Your kind understanding is appreciated.
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        P
        pksingh9259
        from Mumbai, Maharashtra
        Sep 1, 2019
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        Address: Flipkart Internet Private Limitedn Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block,Koramangala, Bangalore - 560034 Karnataka, India, New Delhi, Delhi, 110055

        Maine ek order kiya tha flipkart se honor 8c then my order was canceled by flipkart seller i called to customer service unhone bola ki ye out of stock hone ki wajah se apka order cancel hua hai maine fir se order kiya but wo fir se cancel ho gya or mujhe mail aaya ki
        We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account kindly hepl about this as soon as possible or refund my gv balance.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 03, 2019
        Flipkart Customer Care's response
        Hi,

        We are writing to you about your order (OD[protected].

        We’d like to let you know that your request for a replacement cannot be fulfilled by the seller as the courier service provider has confirmed delivery of the order with the product being intact.
        Sep 03, 2019
        Updated by pksingh9259
        Issue with account
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          A
          Awanish_Yadav
          from Mumbai, Maharashtra
          Sep 1, 2019
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          Address: Mumbai City, Maharashtra, 400709

          Flipkart has banned my game zone. I contacted their costumer care they said since i used on same device they blocked it they won't activate again. But they should warn the user before blocking. My first sim card was lost due to which i had to make new account as zone as i opened the game zone a message flashed on the screen stating something is wrong here, so i thought there must be some technical fault so i deactivating the account and reactivate it again but it didn't work and my this account too got blocked again i reached costumer support and the explained me some sort of procedure to reactivate my account account but it didn't worked, i had my some of my guarantee cards in that account but they are not helping to get my account back again. I again make a new i'd with new number again they blocked my game zone. I am attaching screenshot of my phone.
          Flipkart customer support has been notified about the posted complaint.
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            A
            Abhay Pandey (HR)
            from Panipat, Haryana
            Sep 1, 2019
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            Address: G R Infraproject Ltd, Near Karha Bazar, 276403

            I had booked 2 nos sony mdrzx310aprce wired headset with mic headphone and at the time of courier devilry also i had paid 1520 rupees for 2 nos headphone as per book order and devilry invoice. But when i have open the box got 1 nos headphone and 1 nos head phone is not in box, than immediately same informed to courier boy. He said that sir kindly process the return order and same inform to 2gud.

            Hence you are requested to kindly look the matter and get it resolve asap.

            My contact details are mentioned in below for further communication :-

            Cont:[protected]
            Email:[protected]@gmail.com
            Flipkart customer support has been notified about the posted complaint.
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              T
              Teekamsingh
              from Delhi, Delhi
              Sep 1, 2019
              Resolved
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              Resolved

              Address: HNO B-143 SARSWATI ENCAVE SECTOR 37 NEAR SECTOR 10A, 122001

              I have given the first complaint on 10 aug in flipkart and mi engineer was visit on 11th of aug (Report attached). He was confirmed in report voice command issue in tv. As per attached report product is problem in under 10 days. I have call to your customer care on 12th of aug for this he given the closing time 14th of aug. For passing the time. And i revived an sms on 15th aug. Replacement request has canceled by sealer. After that i have send trailing mail to you on 15th of aug. But no action was taken your side till date.
              Today your customer care executive ask me your product is not covered under 10 days replacement, why i regularly followup with flipkart from 10th of aug but nobody respond. I also have called to flip cart customer cared 15th of aug. 17th of aug. 19th of aug. 21st of aug. 25th, 27th.
              After all i have call to mi customer care yesterday and engineer has visit today he found the problem in product. He ask main board need to replace for solve the issue. Report attached. I want to inform you my mi tv was not working (Voice command not working and screen back lite issue) from first day. So please refund my money and replace the tv as so as possible. Our first complaint of 10th aug report also attached. On 25th aug. Mail.
              I have report for mi engineer 11th of aug and 01st sep 19 today. I will proved my tv was revived faulty and flipkart not replace the product and gain the time for deny the product replacement.
              I will proof our product have to replace under 10 days replace policy with all mail and report and all recorded calls.
              Oct 10, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 02, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                P
                pankajbtech2015
                from Purnia, Bihar
                Sep 1, 2019
                Resolved
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                Resolved

                I am pankaj. And i am order a "hp v220w-16 16 gb pen drive" but unfortunately it was old and corrupted. So when i was return the item only they give me many options, but i choose it was corrupted. Because it was corrupted. I never focus the item it was new or old. When i use the product it was not working. It was corrupted. And now they told me i am choose the wrong options, and sometimes say it was take more days, already i request to refund the item and now they say times is over. After telephonic conversation they said that we need 2 3 days to resolve the issue. And they call me when the issue was solve. But they did not call me, they did not inform me, and after end of the day i call the helpline no and they just say our return day policy it was over, and your choose option does not match. It is humble request give my money back.
                Sep 1, 2019
                Complaint marked as Resolved 
                i am pankaj. and i am order a "HP V220W-16 16 GB Pen Drive" but unfortunately it was old and corrupted. so when i was return the item only they give me many options, but i choose it was corrupted. because it was corrupted. i never focus the item it was new or old.when i use the product it was not working.it was corrupted. and now they told me i am choose the wrong options, and sometimes say it was take more days, already i request to refund the item and now they say times is over. after telephonic conversation they said that we need 2 3 days to resolve the issue. and they call me when the issue was solve. but they did not call me, they did not inform me, and after end of the day i call the helpline no and they just say our return day policy it was over. and your choose option does not match.it is humble request to register my complaint against flipkart.com
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 02, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Sep 05, 2019
                Updated by pankajbtech2015
                till when?
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                  S
                  Subodh2306
                  from Nashik, Maharashtra
                  Sep 1, 2019
                  Resolved
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                  Resolved

                  Address: 411052

                  Hi,

                  Shivonic mop was delivered on 24th.

                  Part was broken so immediately return request was send. Your exe came & said color mismatch so cant take back, put same in new request & mentioned brand name missing also.

                  So i did same, also contacted on social media, received call & was told it will be solved. Again nothing happened & request cancelled.

                  Again got a call that we cant credit flipkart a/c so give bank details & for the. Same we will mail you. That mail didnt came whole day so called cc & raise return request in app. Spoke in chat too.

                  Again today request got cancelled.

                  Cc cant solve it.

                  Called but your system was down asked to speak to senior, call was disconnected.

                  Now what is my fault? Why cant you solve this?

                  Dr jaya sambhus
                  [protected]
                  Oct 8, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 07, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    D
                    Dhananjay Gandole
                    from Mumbai, Maharashtra
                    Sep 1, 2019
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                    Address: CBD Belapur, Mumbai City, Maharashtra, 400614

                    I orderd Realme X Mobile from flipkart on sunday 25 aug 2019 and my product delivery will be on 26 aug 2019.
                    But still it not deliveres.
                    I contact with customer executive but saying only your product will be delivered in next 24-48 hours.
                    I pay all amount of my order.
                    Oreder id-OD[protected]
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                      A
                      achuthavrao
                      from Mumbai, Maharashtra
                      Sep 1, 2019
                      Resolved
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                      Resolved

                      Address: Ambady, 574105

                      I am nagaraj

                      Order id - od[protected]

                      The delivery boy with contact number [protected], tried to influence me to postpone the delivery to 2 days (Tuesday) when i refused it, he made me to come 1.5kms far from the shipping address.

                      He told that scratches should not be there & device should reset & boot within 30 seconds.in the reset process i lost my important documents.

                      My phone had small scratches on the tempered glass. Which should be acceptable but he rejected.

                      He called "ashwin flipcart" who is a manager according to him. Ashwin tried to influence me to cancel the order from my side, but i did not do that.

                      Once he rejected & left, i got a magnificent saying "sorry, our e-kart executive was not able to reach you on phone for shipment fmpp[protected]. Please reach out to the executive on [protected] with pin 157 - valid only for today"
                      I called that number, then i got "verification failed message" - as expected.

                      I know he was lying & all this drama is because i made him to deliver the product today.
                      Oct 14, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 07, 2019
                      Flipkart Customer Care's response
                      Hi, We are sorry to let you know that your order (OD[protected] has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has confirmed that the refund has been completed on 03 Sep 19 and will be reflecting in your account by 10 Sep 19. Your understanding is appreciated.
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                        A
                        Amit Bhuwania
                        from Kantabanji, Odisha
                        Sep 1, 2019
                        Resolved
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                        Resolved

                        Address: Marwari Para, Jharsuguda, Jharsuguda, Odisha, 768201

                        I have purchased a new sim and whan i open a new account i fail to do so. Upon speaking to the customer care, i have been told that there is already a account associated with this ph number.
                        I have already opened a seller account with this number, i need to open a buyer account urgently.
                        This is not my fault that a acc is already associated. Please delete all account associated with this number and allow me to creata fresh account.
                        My new sim ph number is [protected]
                        Oct 5, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 02, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          C
                          ch.k. sharma
                          from Delhi, Delhi
                          Sep 1, 2019
                          Resolved
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                          Resolved

                          Address: Pashu palan colony satyam nagar ward no 01 saharsa, Saharsa, Bihar, 852201

                          I bought call mate powebank from flipkart. On that time i saw as details given on there sites as 7800mhz but it was misguided me at all because on products there were 9000mhz shown.
                          Apart of it charging capacity is very dull, not stand by as prescribed me to give for customer satisfaction.
                          I complained to flipkart just after 15days but they pushed me to go to contact service centre and buyers representative.
                          Plz do something. I want to cancel this item completely and wanting my amount in my account as soon as possible.
                          If he desire to give another best product of the same prescribed formate, i can take it without any problems.
                          Otherwise i can take a step ahead to go consumer courts in this regards.
                          So keep in mind, do and solve it as soon as possible.
                          Best regards
                          Ram kumar
                          Oct 11, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 07, 2019
                          Flipkart Customer Care's response
                          Hi,
                          Thanks for getting in touch.
                          We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                          You can also check your order status here: http://fkrt.it/bqWLi~NN
                          Hope to hear from you soon.
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                            T
                            thakkarap
                            from Mumbai, Maharashtra
                            Sep 1, 2019
                            Resolved
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                            Resolved

                            Address: 380015

                            I ordered a bosch 7kg washing machine from flipkart. The mode of payment was through credit card. Now the amount has been charged but the product is not being delivered by flipkart. Flipkart is just delaying and saying everytime that wait for 24hrs. Nothing is happening. The delivery date was 23 august and today is 1st september. Very bad service!!
                            Oct 10, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 09, 2019
                            Flipkart Customer Care's response
                            Hi,
                            Thanks for contacting us.
                            Thank you for confirming that the installation and demo have been completed. Hence, closing the complaint from our end.
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                              A
                              akki ppp
                              from Mumbai, Maharashtra
                              Sep 1, 2019
                              Resolved
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                              Resolved

                              Myself akki. I was ordering mobile and other things for my family's and Friends but Suddenly flipkart blocked my account. When I ask for unblock they told me i think you are reselling our products. How Flipkart know without any research. I'm not reselling any product . I was order for my joint family and friends because they don't know about e commerce this was totally disappointing for me.
                              flipkart ac no: [protected]
                              Oct 12, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 09, 2019
                              Flipkart Customer Care's response
                              Hi,
                              We'd like to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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                                P
                                Piyush Saboo
                                from Mumbai, Maharashtra
                                Sep 1, 2019
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                                Address: C-93,Gamma 1,Greater noida, Gautam Buddh Nagar, Uttar Pradesh, 201308

                                I ordered the phone the phone promised date was 3rd july but the product comes in 10 july at that time i was not present so my roommate take this product when i come i 12 augest i opened the phone and use this phone when i go to charge the phone the adapter was not working then i go service centre than the engineer says that the all accessories was duplicate than i says how it is possible this phone is comes 2 days before than the engineer says this phone was opened in 5 months before they do fraud with you. Than i complain the flipkart approx 20 to 30 times the approved the replacement 3 times and after they cancelled the order, at one day they send me one mail of fire a fir on seller and this mail was replayed within72 hours but they cancelled my order on that day without any reason. At that i call they says they will send a mail to do a fir on seller but the no mail comes to me. The flipkart was doing nothing. I am saying that many times to flipkart that this phone is of price 57000 and this amount was very high and i am also a flipkart member why you don't replace it this phone they says please sorry for that give me time for that but nothing was happened. Please help me.
                                Flipkart customer support has been notified about the posted complaint.
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                                  Priyanshu d1
                                  from Mumbai, Maharashtra
                                  Sep 1, 2019
                                  Resolved
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                                  Resolved

                                  I ordered woodland shoes worth rupes 2953 but when i received the packet is damaged and inside that there is different brand of black shoes which is in used condition and shoe box is of woodland with bill after that i try to call delivery boy that time he left so i raise a concern to flipkart and they raise refund request.
                                  But from the day of delivery no one pickup my order and wishmaster come and said they dont have any update flipkart that you received a different product and today is 6th time wishmaster come and refused to pickup my order.
                                  I am in trouble and flipkart is not marking a mail to ekart logistics team about my issue so that they can pick up my product
                                  I want my refund asap i am fed up of flipkart service.
                                  Oct 9, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 07, 2019
                                  Flipkart Customer Care's response
                                  Hi Priyanshu, We're writing to you about your Woodland Outdoors For Men order with order ID OD[protected]. We’d like to confirm that the seller has confirmed that the refund has been completed on 04 Sep 19 and should be reflecting in your bank account by today. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                                    B
                                    behera2001
                                    from Mumbai, Maharashtra
                                    Aug 31, 2019
                                    Resolved
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                                    Resolved

                                    Address: plot no 650/3314, Khordha, Odisha, 751022

                                    Items purchased worth 71796 rupees (Bank statement showing deduction attached) on 29/08/2019 not showing in order history till today 31/08/2019 in the name of prasant behera. After speaking to flipkart call center on phone number[protected] today 31/08/2019, issue has been escalated with incident number in[protected]Incident report attached).

                                    Some items were to be delivered rtoday 31/08/2019 and some tomorrow 01/09/2019, but till late night 2300 hrs nothing received (All electronic goods like elica chimney, whirlpool ac's 2 nos and godrej washing machine).

                                    As per incident escalation, resolution could be done on 04/09/2019.

                                    That means... Money has been deducted but delivery dates as mentioned while purchasing will not be met in any case.

                                    Again called up flipkart for clarification of delivery, now calls are not received on[protected] today 31/08/2019. Probably help lien busy or my phone is blocked.

                                    Claim suitable compensation for anxiety and harrassment for not upadting order history and intentionally avoiding phone calls.
                                    Oct 3, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 02, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Sep 02, 2019
                                    Flipkart Customer Care's response
                                    Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                                    Hope to hear from you soon.
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                                      patiramesh87
                                      from Bengaluru, Karnataka
                                      Aug 31, 2019
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560037

                                      Ordered laptop hp '15q core laptop' on 8th aug having orderid 'od[protected]'. It has cancelled by seller, but i haven't received refund yet. Contacted customer care several times, but they don't have clarity. Already 23 days left, but didn't get any response from flipkart yet. While i contacted to customer case, every time they are telling the seller not refunding, wait 24 hrs.

                                      Name - ramesh chandra pati
                                      Phone - [protected]
                                      Email - [protected]@gmail.com
                                      Sep 10, 2019
                                      Complaint marked as Resolved 
                                      received refund today.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 09, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Sep 10, 2019
                                      Updated by patiramesh87
                                      received refund from flipkart today.
                                      Verified Support
                                      Sep 11, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        N
                                        Nágârãj Nagaram
                                        from Guruvayur, Kerala
                                        Aug 31, 2019
                                        Resolved
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                                        Resolved

                                        Hi
                                        My oder id od[protected]. This product is arrives size smaller and quality issue. Thats why i'm returning it. While returning the wishmaster ask me brand box and mrp tag. When i received the product it has brand cove r outlet with mrp tag labelled. He ask me about the box and where would i go for brand box and mrp tag instead of it brand cover outlet and mrp tag labelled
                                        He thinks me as a theif and cheater. I'm genuine about my purchasing. I told him that it comes with brand cover outlet and mrp tag labelled. I felt insulted by his cheap look and he behaves rude while taliking. Plz solve this issue. Im genuine at my side and i didn't like his behaviour. I posted pictures of courier
                                        Nov 1, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Sep 01, 2019
                                        Updated by Nágârãj Nagaram
                                        Wrost wrost wrost experience i ever had ..i got call from Flipkart customer care he said that he would not accept the return due to seller's return policy because of not having brand box and it is Flipkart assured it would definitely have brand box . Then i ask that leave this topic i would like to ask one question "you said that it would arrive with brand box .i will order another product if it is also not comes with brand box what will i do. He said that denied the product while receiving. I asked him " you said that it will definitely comes with brand box .then why such thing happened.he doesn't reply to this question .in Flipkart i buy assured products only. Now also i ordered assured product but this nonsense happened .i genuine at my side . really the product doesn't comes with brand box instead of it branded cover outlet.
                                        Verified Support
                                        Sep 09, 2019
                                        Flipkart Customer Care's response
                                        Hi,
                                        We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 26 Aug 19and this should have been credited in your Flipkart credit by now. Hence, we are closing this complaint.
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