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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1175

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D
dipubinod
from Mumbai, Maharashtra
Aug 20, 2019
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Address: At- Putnam Chandra Our, W.No-19, Near Bajaj Showroom, Mayurbhanj, Odisha, 757001

Sir my flipkart account got blocked as their systems have observed a trend in my purchase history that suggests that the items i've purchased are usually not intended for personal use. I have purchased for my families and my friends because I am very good in the flash sales. It's not illegal to purchase product for my friend and family. I have purchased a mobile with complete mobile protection plan and i want to claim insurance. But i can't as i have lost my invoice and i can't found it in my email i'd. Please reactivate my account so that i can download my invoice again. All the phones i have purchased either for my friends or my family members. It's for my family and friends that's why i included flipkart complete mobile protection plan. There is a major flow in your system that's why it detects like that. I have to claim insurance so sir please don't let the system decide.
My Email I'd- [protected]@gmail.com
Flipkart registered Mobile number- [protected]
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2019
Flipkart Customer Care's response
Hi,

We'd like to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

Also, request you to share the order ID towards the invoice so that will assist you accordingly.

Hope to hear from you soon.
Verified Support
Aug 22, 2019
Flipkart Customer Care's response
Hi,
We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
Aug 22, 2019
Updated by dipubinod
Hi,
I don't know the order ID. Please let me logging for a day, so that i can download my invoice.
Aug 22, 2019
Updated by dipubinod
Hi,
There is only one solution just let me log in, let me free to use my flipkart account. If you can't then i couldn't claim my insurance and i have to take legal action. I want to order few items for my personal use so i have to create a new account and need a number which I can't because it's my personal number and can't change my personal number. Please don't ask me for the order id, It is impossible to remember a order id.
Hope the backhand team understand the issue and don't let the computer/the system decide.
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    G
    Ganesh sirsat
    from Gurgaon, Haryana
    Aug 20, 2019
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110046

    Order id -OD[protected]

    product delivered on 14 Aug 2019 today is 20 Aug 2019 still installation not happened and customer support executive always told wait for 24 hr . Really very worst service

    i had called customer care so many time but they keep saying wait for 24 hr and still i did not got any solution

    Ganesh Sirsat
    [protected]
    Sep 23, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 22, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Aug 22, 2019
    Flipkart Customer Care's response
    We will revert on it.
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      L
      Logesh74
      from Bengaluru, Karnataka
      Aug 20, 2019
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      Address: Accenture, BDC 7, ECO Space, Belandur, Bangalore, Karnataka, 560103

      Dear sir/madam,

      I have received the replacement product today, but it's not looks like new mobile box is already open condition. I couldn't accept this, i came here to get the help from your side, still am facing same kind of issues what am facing last time.

      This product looks like used one box also in the same condition.

      Last 20 days am following up with this issue, still i didn't get the solution. Kindly help me to get the solution.

      To receive this replacement product it takes around 1 week.

      Thanks & regards,
      Logesh r
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 20, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Aug 20, 2019
      Updated by Logesh74
      Hi, Just now i have checked and found the issue with display also, this display also is not working properly.
      Aug 21, 2019
      Updated by Logesh74
      Hi,

      Still i didn't get any response.

      when i can expert response from your side.
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        R
        ravi1385
        from Pathankot, Punjab
        Aug 20, 2019
        Resolved
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        Resolved

        Address: BDPO BHUNGA DIST. HOSHIARPUR, Hoshiarpur, Punjab, 144210

        I purchased mayumi premium 2 in 1 automatic toothpaste dispenser which is delivered today (19.08.2019) to me. I ordered this product on 13th august 2019. But when i opened it there was a wrong item inside the parcel. The item i delivered to me is a pizza cutter instead of mayumi premium 2 in 1 automatic toothpaste dispenser. Kindly sort this issue out as soon as possible.
        +1 photos
        Sep 21, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 21, 2019
        Flipkart Customer Care's response
        Hi,
        Thanks for getting in touch.
        We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
        You can also check your order status here: http://fkrt.it/bqWLi~NN
        Hope to hear from you soon.
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          J
          JagadeeshKammara
          from Hyderabad, Telangana
          Aug 20, 2019
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          Address: Bangalore, Karnataka

          Flipkart has suspended my account based on the purchases i have made and assuming the purchases as non-personal. I have provided them enough information that the purchases i have made are entirely personal and without any prior notice they have suspended my account. I have tried to contact them through customer care about my cancellation of orders by seller in an inappropriate manner but still their response did not change.
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 21, 2019
          Flipkart Customer Care's response
          Hi Jagadeesh,
          We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
          Aug 24, 2019
          Updated by JagadeeshKammara
          I have provided enough information that the products purchased through my account are intended for personal use. How can you guys label my purchases as non-personal and on what basis you can terminate or suspend my account??
          I had told and had provided all the details as requested by Supervisor from one of Flipkart Customer Care but still same answer was provided to me!!
          I have provided enough information that the products purchased through my account are intended for personal use. How can you guys label my purchases as non-personal and on what basis you can terminate or suspend my account??
          I had told and had provided all the details as requested by Supervisor from one of Flipkart Customer Care but still same answer was provided to me!!
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            R
            Roy19wilson
            from Ahmedabad, Gujarat
            Aug 20, 2019
            Resolved
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            Resolved

            As i have purchased 2 laptops with order
            Id-od[protected] on 26 of july. And these laptops are very slow. I hve raised the complain to return or for refund because there is no 2nd ram memory slot in the system. As per the flipkart website information they mention 2 memory slot.. But stil now 20th aug i hve not got any solution did not get any call back from flipkart and they reject the refund complain
            As they are providing the wrong product with wrong information. So plz help me in the this situation as i hve lost my money on it
            Sep 20, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 20, 2019
            Flipkart Customer Care's response
            We will revert on it.
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              A
              Ankita Pandya
              from Kodoli, Maharashtra
              Aug 20, 2019
              Resolved
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              Resolved

              Address: 380015

              We are been harassed by the flipkart for the exchange phone that we have booked. The pictures that they have kept for the exchanged mobiles damages, my phone doesnt fall in those parmeters. Eventhough they are not accepting my mobiles. We are purchasing from you so want answers from you. We are not buying free mobiles from you and you are just giving us 2000 rs for our exchanges mobiles. My phone quality parameters are:
              1. No screen damage.
              2. No body damage.
              3. Little color is been taken off from the side.
              So based on this my phone is rejected. So you the flipkart wants new mobile in 2000rs from the customers. We are facing this issue the 2nd time. So please stop harassing the customers. Your schemes are useless just to harass the customers. Everytime you take money from the customers and then dont refund within the couple of days and you want new mobiles in exchange product. All this is #. No one will prefer flipkart for mobiles. If you are doing all this nonsense things for the mobiles then you might be doing in other things also. Only attract customers by giving sales and nothing else. You system is very poor.
              Sep 28, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 21, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                P
                pallab520
                from Kolkata, West Bengal
                Aug 20, 2019
                Resolved
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                Resolved

                Address: BOKRA,RAINA,BARDHAMAN, 713421
                Website: www.flipkart.com

                I ordered a syska powerbank, order number-od[protected], it was delivered same product on 20 july but due to some battery problem i created return for replacement but the replacement product which was delivered on 30 july was found that upper packet is same but product is different, so that i created return request immediately flipkart always gives date by date but not solve the problem yet. I will also wish to take legal action if they not solve this issue.
                +1 photos
                Sep 23, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 21, 2019
                Flipkart Customer Care's response
                Hi,
                We are glad to inform you about your replacement of the product has been completed by the seller on 04 Aug 19. Hence, we are closing this complaint from our end.
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                  S
                  Saurabh Priyadarshan
                  from Gurgaon, Haryana
                  Aug 20, 2019
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                  I had signed up flipkart account with a mobile number 789093xxxx.
                  The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                  Please do suggest me to update my new mobile number to my flipkart account.
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 20, 2019
                  Flipkart Customer Care's response
                  Hi,
                  Thanks for getting in touch.
                  We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                  You can also check your order status here: http://fkrt.it/bqWLi~NN
                  Hope to hear from you soon.
                  Aug 21, 2019
                  Updated by Saurabh Priyadarshan
                  Hi,
                  Actually I just want to change my mobile number. The product which I have ordered recently has nothing to do with this issue. Please provide me a solution to just change my phone number which I cannot find it.

                  Thanks.
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                    A
                    Aysha Gautam
                    from Mumbai, Maharashtra
                    Aug 20, 2019
                    Resolved
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                    Resolved

                    Address: 30/10, Devilal Nagar Gurgaon Near Lucky Public Middle School, 122001

                    I ordered groceries on flipkart in 4th august 19 at that time delivery commit date was 8th august. But they postponed for 12th of august on the date of delivery. I complained same day about delay delivery. On 12 th of august they postponed for 18th august. Again i complained the said wait till 18th of august. On 18th of august they again postponed for 24th august.in our complaint nobody taking serious. They are making fool to customer. Still am waiting for delivery. They listed my so much time
                    +1 photos
                    Oct 18, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 21, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      O
                      om ajay nigam
                      from Indore, Madhya Pradesh
                      Aug 20, 2019
                      Resolved
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                      Resolved

                      Address: 154/B, SANGAM NAGER INDORE, 452006

                      Sir i ordered 2 canon lbp 6230dn printer through flipkart
                      (Order id is od[protected] dated 25th july 2019) but i have received only one printer canon lbp 6060w (That was differ from my order).
                      And 2 printer not received. (On dated 31st july 2019)
                      But seller generate invoice 2 canon lbp 6230dn printer and that invoice pested on received box
                      On that box quantity maintained 2 printer with amount (11600 x 2) 23200/-
                      My family member jyoti nigam received that delivery and given that payment.
                      When i saw that box, i had complaint immaterially to flipkart customer care.
                      But my problem not resolve.
                      They given only new date for resoive my issue last date was 19th august 2019. When i was ask about my issue they told sorry u request failed because u time period our.
                      Sir i am very mantel harassment feel.
                      I cant understand there policy whenever i asked they told all document u have provided us.
                      But they cant do anything.
                      Sir i cant attach the invoice to mail because file format not supported.
                      +2 photos
                      Aug 21, 2019
                      Complaint marked as Resolved 
                      on 31st july 2019 i rased my first complant to flipkart at 7.45pm on july 31st they create incident IN 1907311955053463950 message come (we have escalated your issue to the concerned team we will resolve your problem by 3Aug 8.00pm. but cant do. same day i have filed return request. the seller is currently reviewing your return request.we will get back to you with an update on this request by 12 business days. but nothing happened. on 5 august new inc generate in 1907311955053463950 mail come from flipkart your consent not received within 48hours u request failed . same process done on 7august and result same . new time given 19th august 3.30pm when i asked flipkart executive told sorry u time period over . we cant help u. u told me i have given 2 printer amount 23200/- and i got 1 printer differ that price was 9000/- this is 100% fraud and cheating with us . no seller contact with us .
                      Flipkart customer support has been notified about the posted complaint.
                      Aug 20, 2019
                      Updated by om ajay nigam
                      Flipkart executive never call for my issue which I maintain, only mail from their Flipkart mail [protected]@flipkart.com.they told smaller review u return request and after that mail comes u return requests failed .never ask from seller what to do.
                      I am simply request seller provide my ordered printer Canon lbp 6230dn printer 2no. Or refund my money and take ther printer from my house .I have attached more images with invoice . please check it what is the blunders.

                      Aug 21, 2019
                      Updated by om ajay nigam
                      Sir I have video when I was opened the printer box after confirmation from Flipkart executives.after this all the matter clear how can fraud done by seller with negligence from Flipkart.i can try to attaching the video file but the size of to large i[censored] can provide other option I will mail to u.i think this is most important avoidance .
                      Aug 21, 2019
                      Updated by om ajay nigam
                      Sir I have video when I was opened the printer box after confirmation from Flipkart executive this the most important avoidance of cheating and fraud done by seller with negligence of Flipkart.
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                        S
                        sachingirig
                        from Noida, Uttar Pradesh
                        Aug 20, 2019
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        Hi. My name is sachin giri. I had ordered a realme 3 pro mobile on 9th aug. And i have cancelled that order on next day. It was a prepaid order. So it's been 10 days and i have not received any refund yet. Flipkart extend refund time every day. Every day they said that we are working on it and will call you back in 72 hours. Please look into this matter and help me out.
                        +1 photos
                        Sep 27, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 21, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          Rashmika77
                          from Mumbai, Maharashtra
                          Aug 20, 2019
                          Resolved
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                          Resolved

                          I have ordered many items from flipkart, and my account suddenly says unable to login, few items which i have returned did not receive refund as well. I tried to login many times but unable to, mailed to the customer care but did not receive the response yet. Few different colour and bad quality products received. This is very bad for customers. Can you please help to reactivate my account.
                          Oct 9, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 20, 2019
                          Flipkart Customer Care's response
                          Hi,

                          Thanks for getting in touch.

                          We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].

                          Hope to hear from you soon.
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                            M
                            manusuchi
                            from Delhi, Delhi
                            Aug 22, 2019
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400013

                            I am unable to login in my flipkart a/c

                            i have cancel my order due to wrong product receive thrice

                            and there is no bag cover inside that's why i have cancel my order

                            otherwise there is no reason to cancel the order

                            also i am uploading pics of bag for your reference

                            just see my record, please activate my a/c asap

                            regards
                            manish jaiswal
                            +3 photos
                            Oct 8, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 26, 2019
                            Flipkart Customer Care's response
                            Hi, We are sorry for the trouble you had to go through. However, we're writing to let you know that as we see that your account is activated and request you to log in. Hope this helps.
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                              Kiran0514
                              from Chennai, Tamil Nadu
                              Aug 20, 2019
                              Resolved
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                              Resolved

                              Sir my name is kethavath kiran. I was not able to open my flipkart account in my pc and phone. I have attempted so many times and its showing login unsuccessful, please try after a minute. When i clicked forgot password its also not working. I have a gift card worth 7000 in that account. Please resolve this issue. And i have to pay emi for 7 months.
                              +2 photos
                              Sep 28, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 20, 2019
                              Flipkart Customer Care's response
                              Hi,

                              Thanks for getting in touch.

                              We regret to inform you that we are unable to find your account details. Request you to share us the registered email ID or contact number in order to assist you further.

                              Hope to hear from you soon.
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                                KISHU JAY SINGH
                                from Gurgaon, Haryana
                                Aug 20, 2019
                                Resolved
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                                Resolved

                                Address: Flipkart, New Delhi, Delhi, 110009
                                Website: Flipkart

                                Recently i bought an adidas u path run white shoes i got it delivered at time but inside the flipkart box i got a local brand shoes also the box was local brand.. I placed return request but when delivery boy came he rejected it on the basis of price tag and original adidas box.. How can i bring an adidas box and price tag when there is nothing inside..
                                Sep 21, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 20, 2019
                                Flipkart Customer Care's response
                                Hi,
                                We are glad to inform you that your return to the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product from your address by 21 Aug 19 and refund will be reflecting within 8 business days.
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                                  P
                                  prijiya
                                  Aug 20, 2019
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                                  Address: Indore, Madhya Pradesh, 452001

                                  Hi,

                                  Today, i ordered vedcy henna indigo kit from flipkart. I opted for net banking from icici bank. Rs. 330 deducted from my account but there is no email or sms or order confirmation on flipkart account.
                                  Attaching the account transaction details image.
                                  Flipkart should either refund or send me order details.

                                  https://www.flipkart.com/vedcy-enterprises-henna-indigo-hair-color-kit-all-natur...
                                  Flipkart customer support has been notified about the posted complaint.
                                  Aug 20, 2019
                                  Updated by prijiya
                                  I got the order details. Please close this.
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                                    Udaygunti
                                    from Bengaluru, Karnataka
                                    Aug 19, 2019
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                                    I have purchased Redmi Note 7 Pro - Order ID OD[protected] on 11th of Aug during freedom sale using ICICI credit card with offer 10% discount ( Rs.1064) on the product but the discount is not provided when I purchased the mobile as promised so I raised a complaint IN[protected] customer care on 13th Aug. The customer care executive who spoke to me said that I am eligible for 10% discount and I will get cashback of 1064 ( Conversation with executive was recorded). The ticket was raised and passed with the concerned team, will be resolved by 15th Aug but this is still pending even after escalating this with customer care for 9 times. I was supposed to get the product delivered by 14th Aug initially but I have to change the delivery date 4 times as the ticket is not resolved. I have called 9 times and spent around 5hrs to escalate the issue but no solution provided yet. A person by name Rakesh has called and confirmed me on Saturday 17th Aug afternoon that I am eligible for 1000 cash but can't confirm that in writing and promised to close that in 48hrs by transferring to respective team for closure but it is more than 48hrs now but no response even after multiple followups today asking for response. I now understand all teams are fraud passing on time without any resolution.

                                    In case if the mobile is delivered to me, if I don't get the discount I will not be able to return the mobile as per T&C until there is an issue with product functionality. Now I have changed the date from 15th to 16th Aug, 16th to 17th Aug and now from 17th to 21st Aug. I will cancel the order if the ticket is not resolved by your team by tomorrow evening. Hope you understand the problem and provide resolution at earliest. I am not at all happy and frustrated with the way the ticket is handled.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 20, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Aug 21, 2019
                                    Updated by Udaygunti
                                    No update or resolution on the problem
                                    Please find the recorded conversation with flipkart executive. Executive has clearly told that I am eligible for a discount of 1064 but still they are not resolving my issue.
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                                      K
                                      Kartik Vedi
                                      from Mumbai, Maharashtra
                                      Aug 19, 2019
                                      Resolved
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                                      Resolved

                                      Order ID - OD[protected]
                                      Vivo Z1Pro (Sonic Blue, 64 GB)
                                      Sonic Blue
                                      Seller: Flashtech Retail
                                      Amount : ₹14, 990
                                      Flipkart did not provide refund to me even after 10 days no status .Booked this phone on 9th August through debit card cancelled the order same day and seller initiated refund from his end as said by flipkart .On 17 August went to bank to for statements still not found amount reflected from flipkart although they saying that amount has been refunded .Share ARN no which bank is saying is fake ...wait 2l3 days more still no status .Flipkart not resolving my issue ...
                                      +3 photos
                                      Sep 29, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 21, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        R
                                        RahulBhatt_23
                                        from Mumbai, Maharashtra
                                        Aug 19, 2019
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra
                                        Website: www.flipkart.com

                                        Sir I am really frustrated with flipkart my account regd with flipkart is [protected] and my name is Rahul bhatt and there are 2 games in flipkart GameZone section guess what and quiz time the both games are not working for me it shows we encourage fair play in our terms and conditions pls resolve this issue for me and remove fairplay as I have not violated and terms and conditions pls resolve asap as whenever I click on gamezone it doesn't continue
                                        +1 photos
                                        Aug 28, 2019
                                        Complaint marked as Resolved 
                                        This complaint is resolved sir I request u pls delete the complaint as it's resolved
                                        Flipkart customer support has been notified about the posted complaint.
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