Flipkart Complaints & Reviews

I have flipkart account registered with mobile number 80891xxxxx. Few months before my registered mobile number gets deactivated.

The problem i am facing now is that i cannot change my registered mobile number to a new number. Whenever i try to change the old number otps are sent to both the new and old numbers. I am not able find my registered mobile number otp due to it's deactivation. Suggest me a method to change my number to a new number without sending otp to old number.

I have purchased a product from Flipkart on 29th AUG at 7:30PM. The promised delivery date was given as Aug 31st. While I was eagerly waiting for my product, I called Flipkart Customer Service(CS) to see whether it can be delivered early, i.e. 30th. They have told that it will be delivered on the PROMISED date. So, waited till 31st, and to my surprise I neither received any update(on my Order - OD[protected] nor delivered.
Today is 5th SEPT, exactly 5 DAYS from Promised Delivery Date. Still the product is not yet delivered to me. I spoke to Filpkart CS 10times till date, I didn't get a proper response from them. I had even requested them to provide an estimated delivery date so that I will not check the order status everytime. The product is simply being rotated(here and there) within the same ekart outlets. I am so frustrated.

Lastly, I've decided to escalate and requested CS team to connect their Senior Person or Manager. They said OK and kept me waiting for 10mins.
Now I am literally FED UP with Flipkart and their Service. So, complaining here.

I would urge you to assist in this regard. Attaching screenshot for reference.

Kind Regards,
Pavan,
[protected]

Hi, i have been facing an issue with my flipkart account for a number of months now. Whenever i try to login, it says login unsuccessful, please try again in a minute. But, i have still not been able to login after repeated attempts. I have to ask someone else to order stuff for me because of this issue. Please resolve my issue so that i can continue shopping on flipkart.

Email id: [protected]@gmail.com
Mobile: +91 [protected]

Thanks.

I request to return my product. I get improper product from flipkart they didn't help me out with my concern. I'm waiting more than 1hour nd every time i called customer service i faced unskilled, and untrained people make me regret dat i called them, they always give excuses - said the delay was happened because of the issue between the product policy?? Customer support system actually they don't know they r not sure how to resolve problem everyone lie stop saying sorry, and start fixing your customers' issues as quickly as possible.. Not expect this frm you.

After becoming flipkart plus user my account has been blocked stating that i am purchasing for reselling which is not true & without getting clarification from my side, i am using the flipkart from last many year not for me but also to purchase goods for my family, friend, relative, colleague & my company's support & housekeeping staff as i am from it department in one of the tata company & people approach me being a it person to use the technology & suggestion on online shopping.
Manoj gupta - [protected]

Bough a vox induction cook top from flipkart 2 weeks ago. It has been less than 2 weeks from the day of delivery and the product has stopped working. Contacted flipkart but they refused to do anything about it. They put me on hold for a long time pretending to look for a resolution but in the end told me there is nothing they can do about it and to google for the brand. They are selling a brand for which even a service centre doesn’t exist.

I bought a iball compbook laptop (A assured category product) from flipkart. Received the laptop with a defective keyboard. Chasing flipkart for its replacement for last on week but there is no resolution of the issue. A technician visit was scheduled on 4 sep but but no technician visited. Very poor approach of flipkart to resolving issue in a reasonable timeframe. Customer service of flipkart is pathetic.

Dear flipkart,

I am very disappointed with your service it was pathetic this is first time i faced such problem with the online purchase i'm an active user of many online services but this was out of the box you had created an issue the guy who came from wish master or ekart to my door step for delivering and picking up my old phone he was very rude and disrespectful this is how your servicemen gives the service to a end user i'm mentioning my orders details down realme 5 pro (Crystal with order id od[protected] i had order this phone from your website with the exchange scheme of my old phone (Realme 1) which is in good condition but the pickup guy was in such mood that he don't want to take that old phone for some reason so he started creating and issues that old phone has some dent near charging point and ignore to pick up the phone i'm attaching some images of my old phone in this mail body please reply what is the expectations of flipkart and wishmaster how the old phone should be and i'm expecting some logical answer from your side or i would like to accelerate this issue to the upper level and on social handle.

Order was placed wide id - od[protected] for suprendra mohan pathak novel "jaa ke bairi sanmukh jeevay. Book was to be delivers by 29th august 2019 against payment condition cash on delivery, but delivery not made till date. Shipment could not be traced on _http://fkrt.t/jwCHi6uuuN. please look in to the matter and make arrangement for immediate delivery.

Hello sir/ma'am,
My name is Tannawi Sippy. I am going to complain against Flipkart. I have brought 5-6 product with a total cost of Rs 3559 on 15-17 august 2019. After a few more days, I bought a pair of shoe for my husband costing Rs 1399. Now after receiving all the product I didn't like some of the product and some product was of very cheap quality. so I requested a return but after 1 day they closed my return and told due to the high number of returns your return has been cancelled. After that, I tried to log in again my Flipkart account then I show I was unable to log in again. After that I called Flipkart customer support they told they cannot do anything and you can never log in again and therefore you cannot return any product and we can't do anything. when I told to transfer the call to higher authority then they transferred my call to higher authority but they also said the same. Then I also complain via e-mail. Then they told that by 22 aug 2019 they will resolve my issue. But they didn't do anything. So lastly, I have to come here. Its my kind request to grant all my refund of total cost of 3599+1399(shoe)=Rs 4998 and charge some amount of fine so that they don't do again.
I am also attaching some clips to verify my complain.
Thanking you

I have bought a newly launch washing machine from Flipkart on Jul 20th '19. They were running a scheme "5 lucky customers will get 100% cashback". We liked the product and placed the order and after some days when I called Flipkart they denied of such offer. I took a screenshot but I lost it somehow. now I don't have anything to prove.
After certain days washing machine started to give low water pressure error. I called Flipkart and they redirected me to Midea customer care. I raised a complaint its been 3 days till now no technician showed up.

Now the issue is, I want to give my feedback about this product on Flipkart but my feedback is not showing on product page. I kept on calling Flipkart from last 3 weeks they raised an Incident, now they are telling my feedback is passed to Supplier directly. The feedback page is not available anymore.

I want to provide my feedback so that other's don't fall for this product.

Order no: OD[protected]
Incident no: IN[protected]
Order date: 20th July

Sir, i ordered htc wildfire x mobile on 22nd august 2019 in flipkart with order i'd: od[protected]. The mobile was initial stage itself started hanging problem, i raised a returned complaint technician also seen that problem then i put return request. The flipkart persons saying if i want to return the product i have to loose 15 percent of the total amount, how it is possible sir. So please consider my request and do a favor on this matter

Ordered 3 products
Then flipkart cancelled all 3 for no reason.
After so many calling and emailing, they refunded money for 2 products

It's been 10 days and never refunded for the 3rd product.

By email, they just send the same preprogrammed messages over and over and they stopped responding 4days ago

It's been very disappointing to be treated like this even when i was a plus customer
Now they blocked my account too.

I don't want that account for useless flipkart

I just want my money back

Order id: od[protected]
[incident: in[protected]]

I purchased 50gkarthika shikakai powder from flipkart. How can 50g karthika shikakai powder cost 274rs. I bought it by mistake and could not return the product as it had already been delivered.. The real cost of 180g kartika hair powder is itself 89 rs how can 50g powder cost so much.. This is total fraud and case of cheating. Please help me how to resolve this problem.

This company provided a cheap quality mixer juicer. Due to excessive vibrations of the mixer, the lid came off during running and my wife fingers were injured and had to do minor surgery. I have spent more than rs 40000 in hospital. The bills are attached for your reference. I want full compensation for the money i have spent and also for the mental harassment. Please help for the justice.

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart? How i login again in my flipkart account

My login details are as follow:

Name: avesh khan
Phone: [protected]
Email: [protected]@gmail.com

Flipkart has sent me wrong product and refusing to take return. They have also blocked my account which has some balance too. Customer care not prodiving any kind of proper response or support. Thier only response is accout is blocked because of return request.!

@flipkart don't expect us to keep wrong product, we will return the product if it was not what was promised. I[censored] don't want to take return just mention it like return will not be taken back even i[censored] recieve defective or wrong product!

I just shop laptop from flipkart
When i receive product
Laptop adapter was missing from seal pack.
I contact to customer care
I tell them that please delivered to me adapter separately
But they refuse that and ask to me we only replace that product we can't delivered to adapter separately. Than i told to them if you give me 100% surety in written though mail.
That product delivered to me in proper condition with all accessories than i will ready to replace. But they refuse given me in wirtten and close my case.
If adapter delivered to me separately at my registered address than i will satisfy otherwise i go for legal process and also public on social media sites that flipkart is fraud company don't buy any product from there. They don't delivered to complete product. They fraud with people. Fraud company flipkart

I am not able to login my account and it is showing that login unsuccessful please retry after a minute and i have done this repeatedly then it started showing that please try again in 24 hours, why this is happening to me i am a very old customer of flipkart and have ordered a lot of products from flipkart. And i have somethings are pending with flipkart, so please help me to login my account.

I have purchase a samsung led tv to gift my sister. The product was delivered on 30th aug 2019, samsung authorized person came for tv installation same day he says that tv is not working properly, product was worst and i complaint on flipkart customer care to replace my product i have called almost 7 times to customer care and mail also and social media also but still problem not resolved. Kindly request you pls resolve my problem becauseoz i feel like insulting and cheated my self kindly request you pls resolve.