Flipkart Complaints & Reviews

This is to certify you that i have purchased a redmi note 7s 3gb 32gb mobile phone from flipkart under independence day sale. My order id is od[protected]. I have used the phone and finds that the phone's speaker voice is low and the voice is not clear at all.in fact i can't able to hear anything when i visited any market or even a less crowded place. So i have made a return request for the same on 21st august. The phone comes under 10 day replacement policy which will end after 24th august. And i have made the return request before the return period will over.

After that a technician from jeeves technology, tie up with by flipkart, comes at my place on 22nd august. He checked the mobile phone and i alongwith my wife told him about the problem of speaker quality and voice issue. He has checked the phone and agreed on the point that there is a problem of speaker's voice and the voice is low. I also told him that the speaker's voice is not so clear and it sounds low. He said that he will forward my message to flipkart and will also tell them about the speaker's voice and clarity because the phone is brand new and it shouldn't happen with it. After that he went.

Later when i have checked the replacement status i get shocked to see that the replacement has been rejected by flipkart. I am very much surprised that how can my replacement has rejected? Even the technician has agreed on the point that there is a phone speaker's issue and voice is not clear. Then how come flipkart has rejected my replacement? But there was still a chance for return due to ten days replacement policy, so i made the return request again. And an another technician from jeeves visited on 23rd august. He also checked the phone and agreed that there is speaker problem and though it is a hardware issue, flipkart will change it. But again flipkart has rejected my replacement. And again i have made the return request. But i am damn sure that flipkart and its seller will reject my return again.

Lastly i came to know that flipkart is intentionally rejecting the return request because i have bought the phone for rs8998 in offer and now the price is rs9999. So its a difference of rs1000 so that's why flipkart is playing game with me. As they're doing with many customers day by day. There are thousands and thousands of complaints against flipkart in each and every online consumer platform nowadays. They are openly cheating their customers. So its a humble request from my side to please look into this matter seriously and please help me out from this trap.

Last but not least flipkart is closing and deactivating some customer's account who raise complaints against them.

I tried to reset my flipkart account and it is saying that unable to process request. Please retry.

I have my registered mobile and i have also tried to reset the password from my registered mobile number but from the app same issue persist.

I also have tried request otp option but it says login with otp unavailable. Please login with a password.

I received a call from delivery person regarding my product delivery i was not available i asked to deliver to my guard, he met with guard arrange a call but didn't deliver and marked it as delivered, i called him again and again that when my product has not delivered why you marked it as delivered, said i delivered asked to share number then i will send him photo of my guard to verify but he denied. Now i am feeling so cheated that i don't get mobile and i will pay 8000 for being cheat.

I have ordered a phone from flipkart on date 20-8-19, after 3 days its still showing your order in process, its not accepted by seller, nor packed at all
Customer care advising be patience
Unable to undersatnd concern y its getting delay
Very disgusting service and customer care they dont have seller details
Only making fool to customers
Very poor customer support

Order I'd is OD[protected].
Showing delivered but not actually delivered. No satisfactory response from Flipkart. On dtd 20th and 21st Aug'19, courier partner told me to deliver on alternate address. I refused and told him on address mentioned while ordering. Courier partner done this intensionally for discomfort of customer.

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is connected with email and when i enters the mobile no. And password it showed me "account is inactive contact the customer support to reactivate it"
Plz solve this prblm fastly

Mobile no. [protected]
Email= [protected]@gmail.com

I am a loyal customer of flipkart. I want to buy a hercules roadeo bicycle. I reside in chennai. When i enter my pin code and many other pin codes where my relatives reside. It still says none of the sellers ship to chennai. Please help as i really want to buy a cycle from flipkart. Thanks. Please let me know what to do or tell me if i will be able to buy it in chennai....

I spoke to customer care person mr. Vasudevan regarding some doubt about my tv purchase. But his way of speech very arrogant & irrespective, he don't know how deal the customer and how to talk customer, his behavior hurt me a lot. This is the way you approach valuable customer? Even if customer wrong you need to explain everything in right manner that why its called customer care
My flipkart id: [protected]@gmail.com

Out for delivery:soundlogic play voice... With tracking id fmpp[protected], will be delivered today by an ekart service partner (Call [protected], pin 153).

The above sms i recieved yesterday that they are delivering my order

But the fact is it never delivered

They themsel[censored]pdate status as there is no response from customer.

Poor service from ekart courier people
Not even care customer
Behavior is pathetic

I want sue on this issue

Od[protected]
I was supposed to receive this order from flipkart on19the august but i have not yet received. I kept calling them and they kept telling me 24 he's every time.
Today they called me from rajasthan location and forcing to cancel my order.
I want my order, a refund and compensation for this or i want to file pil against these guys. They are simply fraud
My phone no.[protected]
I spoke to their supervisor bhagwan and he was not very helpful

Hi,
I must say flipkart products are good and resonable but service is really poor... I had some experience with delivery boy... They are lazy or what... Everytime they tells me to pick my courier from their office, so why take delivery charge or say free delivery? If the product is not being delivered... These people are real lair, they tell us that they will deliver our product by tomorrow or any date they wish for but when we expect as said there comes a message, product returned customer not available... Seriously? I have been calling and requesting them to deliver my product but what reason is that?

Pathetic service from flipkart. You people are thinking customers are toys to you. I order one home theatre but not delivered at expected time. They give false promises after that. Am available at my home but they are send a message customer is unavailable so they postponed the delivery. For the last two days so many times called but they are not give proper response. Again one person called me and told that today delivery not possible so tommarow definitely i will deliver like that. So today[protected] called that person he told today not possible we deliver tommarow. Mainly their customer care executives not at all responsible last time i called one lady attend the call she irritating me lot she's not listening what i am telling. This is how you treat the customers. Kindly do the needful.

I have brought marq washing machine of rs 9849 from flipkart. I paid 800 cash and 9049 from my axis bank credit card. Then i have return this product because of not working properly. Then flipkart pickup my return on 16th july 2019. And my refund processed on 21st july 2019. Amount of rupees 800 credited to my bank and 9049 not credited to my credit card as per given date of 30 july 2019 by flipkart. Then i have call to flipkart on 31st july they given me transaction id and said contact to bank. Then i have contacted to bank and confirm and bank said no refund is credited to your account. And continuesly contacted to bank and talk with bank but no refund is credited then i have sent my chat record with bank to flipkart then flipkart said within 48 hrs your issue will resolved. Then after 48 hrs i call to flipkart then again they said 48 hrs. Till 19th july they said 48 hrs but no refund credited to my account, so i call again to flipkart so they said send me your credit card statement we will contact to bank and your issue will resolve within 72 hrs so i have sent all required thing. After 72 hrs i again call to flipkart on 22nd july so now again they given me date of 26th july.
They are giving me only date from almost 1 month but no refund is credited.

What is the point of adding an "exchange" option to a phone purchase if you are rejecting a good phone? The xiaomi note 5 pro to be exchanged with the ordered vivo z1 pro was in a perfectly good condition. The reason for rejecting it was: screen guard had a small scratch, the screen guard which we purchased and put on the phone because it wasn't provided with the phone, next you'll be asking for earphones that didn't come with the phone. After the phone passed all the required checks you still find a silly reason to reject it.

When i spoke to their customer service executive i was led to believe that they would resolve the issue but what they did was update the status to "as per your request the seller has cancelled this product" and then when i communicated via chat they told me refund is on the way and also that they'll resolve the issue. How was that going to happen when you already cancelled the order? At the end i received a mail which said, "the seller will not be able to ship the item from this order as it has been cancelled".

Furthermore, when they reject the phone they will update their own reasons. I didn't cancel the phone you guys did stop spoiling the online shopping experience for us.

Has flipkart taken to scamming people now? Pay the money to get the phone because we rejected the phone you want to exchange, is that the new mantra? Scrap the exchange option if you can't afford it.

I went through the reviews and found similar reviews on flipkart. Why spoil a good thing by providing such poor service. Added my own review to let people know what's happening. Given up on flipkart.

Sir,
I've placed an order of redmi note 7s (Onyx black, 64 gb) (4 gb ram) on 18/08/2019, when i quarries before ordered it on flipkart site, then shown there it has two sim slot and the memory expendable 256 gb, so, i think it's like samsung which is already used by mine where as two sim slot and one separate memory card slot and i ordered it but when i received the set i observed on it's box that on this mobile i can use either two sim or one sim and one memory card. So, i cancel my order before broken it's seal of the box and sent the return request as soon as possible and after that i called them several times to know about my request and about refund my money also but they could not explain any thing clearly about it by their representative. After two days they inform me that their seller rejected the return request so they couldn't return it and refund my money back. But i don't knew who is the seller before purchased a product from flipkart because many kinds of sellers are there so it's not possible to known me who is actually sale me the product and which is his internal policies with flipkart, i only know flipkart. So, as a customer how could they harassed and mentally torched me. I want to my money back immediately through return the product as soon as possible.

Flipkart internet private limited,
Bengaluru, 560103,

Submitted replacement/return request due to defective supply of nokia 6.1 as described/verified on your 5-6 calls as well as your toll free number at 12:45 today but replacement process not started so far.

Further, if you are unable to replace the same, please refund the product amount paid under intimation to me.

Please replace otherwise return amount immediately.

Regards,
Hemraj
[protected]

Marq by flipkart 560 l frost free side by side refrigerator ordered n fully paid on 08/08/19.

Dear sir,
Till date no satisfactory reply and solution i have received from flipkart end regarding my product delivery, as i am facing lots of problem without fridge in the kitchen for the last 9 days from their promised delivery date and now their executive is suggesting me to cancel the order as a solution. Now you can well imagine my state of mind and situation. They are giving me lots of mental harassment by these way and i would like to take up this matter to highest authority and consumer forum for all inconvenience and mental harassment they have given to me.
Kindly help me on the above issue what best can be done to teach them lesson for fooling n ignoring their customers.
Sanjeev singh
[protected]

Flipkart order_id=od[protected]

I had ordered for two mii m3 bands. Seller is adhyatm with order number od[protected] but i have received only one band. The delivery was received on 22 august 2019. I am been cheated.. I had ordered two devices i received only one. Kindly send the second band and communicate on ur side. Or else i will be compelled to complain in consumer forum and report the case on social media

Redmi note 7s ordered on mon, aug 19th '19. At the time of booking delivery date mentioned as 21st aug'19. That is the reason i booked. But till 23rd also i didnt receive my product. If i cal customer care they are saying some technical issues they are facing. Due to that i travel has been postponed and i lost 3000 for tickets due to this. I suppose to give gift to my sister on the occasion of her birthday that is 22nd aug'19. Flipkart cheated me very badly and there is no response from flip-kart after several calls also. Online it is sowing out for delivery. If i cal delivery person. He is saying barcode not working, without barcode scan we cannt delivery.

Then why they are updating the status as out for delivery???

I need explanation along with my ticket charges.

Two months back i brought nubia red magic 3 from flipkart with 90 days buyback guarantee... Now i am trying to exchange my mobile... But flipkart not listed my mobile in exchange program not even nubia brand names also not listed. Only one month remaining to exchange... I contacted flipkart customers care to resolve problem almost one week completed.. Till now problem not resolved.
I never thought, such a reputed company. Giving fake buyback 90 day 90% guarantee. To increase their product sales...