Flipkart Complaints & Reviews

Continues more than 10 times cancel order from saller n flipkart say its u cancel ur order
N they will block my account since 6 month about still not activate my account
I have a also flipkart pay latter n pay also late charges because of i cant login my account with in the date of payment
So please activate my account asap
Thanks & regards
Vedprakash thathera
[protected]

Well my flipkart account has been blocked and i am a plus member of the account, at first they said that the account has been technically blocked due to high returns. I bought some product through flipkart pay later service and wanted to return few products due to size issues, but as the account has been blocked my i cant return the product and now i am getting calls from flipkart that i have to pay the flipjart pay later amount, even i accepted and tried to pay but as the account is blocked i am not even able to pay the amount as well. I need my account back as i am a plus member and i dont want to pay the late fee due to their fault

I had placed an order on the 27th or 29th jul and was promised for the delivery by 1st aug 2019. I made a prepaid payment of inr 1400 and since then i am. Getting message that order will get delivered by next day and each day it continues and now it says it will be done by 13th aug. I have called their help desk and spoke to their floor supervisor prateek and today also spoke to amir however they are not able to process the refund or provide the order. I need the refund of my amount asap. Kindly check flipkart order id is od[protected] and attached is the screenshot for the message for the reference.

I had placed an order with Flipkart on 1st Aug 2019 and made payment via Phonepe app amount got debited from my account wheras order was not placed in Flipkart.Upon contacting Flipkart they started putting blame on Phone pe and my bank stating that the transaction was not successful from their end and hence seller has not received the amount.I contacted Phone pe and HDFC customer care and got confirmation from both parties that the amount was debited from my account.Everyday for a week i called Flipkart customer care 4-5 times and they told me they'll get back to me with a resolution by 7th August 2019, its 8th August 2019 today and i haven't received an update from them yet, upon contacting Flipkart customer care they asked me to wait for 3 more days.They are not doing anything and not taking up any responsibility.I am completely stressed and frustrated due to this.

Amount Deducted - Rs 997
Date of Incident - 1st August 2019
I request for refund of 997

Cannot play flipkart guess what game. Not sure about the reasons though. Seeing some error mesage after pressing play now stating that "we encourage fair play in line with our fair terms and conditions". I did not play against terms or conditions which have read and dont find any clue in there that might have blocked me from using it. I have called customer support multiple times. They are saying that nobody has reported any issue so they cannot take any action. I have been suggested to the following -

1. unistall and reinstall the app - which is of no use.

2. Wait for 24 or 48 hrs before you try - tried it from feb as I have been facing this issue from February.

I have been told by customers support that there is no person in particular to overlook these issues.

Would like your help with this.

Userid - divyagurram.[protected]@gmail.com

Dear Sir,
I am not satisfied from your service. As I ordered one phone and expected delivery show on 7th August as attached herewith for your reference. and today is 8th August..I this not good for customer. Due to receiving this phone, I postponed further plan to go out side Delhi..

I am going to take legal action for this. This is misguiding for customers..

I request to you kindly take it in to consideration..

Thanking you

Best Regards
Yogendra Yadav
(CS, LLB, M.Com)

I have purchased a nike black slides with order number OD[protected] on 4th August.
I got wrong product, received puma red colour slippers . so I raised a return request for refund and drop a mail to Flipkart customer care .
First they accepted my return request but at night i got another mail in which they told that your order is cancelled and blocked my account.

This is the way they are doing fraud with customers. Instead of giving proper resolution they blocked my account.

I request you that plz look in this matter and give me satisfactory resolution .

About a month ago, I realised I was unable to login to my Flipkart account.
I thought it was a temporary issue, but after 2 weeks, I finally contacted customer care. In reply, I got an automated mail saying that my last order got cancelled due to irregularities in payment method.
Firstly, I have no idea what you mean by "irregular". I have always done prepaid payment via debit card, so I have no idea how that can be termed as irregular payment method.
Secondly, even if that was the case, my issue is with my account login.
Thirdly, if these two incidents are related, then Flipkart doesn't even feel it is necessary to inform the customer that they will block your account if they feel there is some "irregularity" in your activities.

I was a Flipkart Plus member, and now I cannot login nor use my accrued coins/reward points/gift cards. My wishlist & order history etc. are all inaccessible now.

This is highly unexpected, unethical and disturbing action by Flipkart.
Kindly resolve soon.

Registered mobile on flipkart - [protected]
Registered email on flipkart - [protected]@gmail.com
Flipkart has closed my account (I was a plus member of flipkart) saying an unusually high number of returns and now they have even stopped replying me through email and social media platforms i need my account back as it had my flipkart coins for which a lot of money has been spent and also for the plus membership i need my account back ask the higher authorities to call me regarding this issue or provide me the contact number or direct email address to someone.

Dear sir,
I have ordered a rakhi set for my brother as rakshabandhan is approaching. But the product my brother received is completely different from the one i have ordered.
So kindly look after this matter and replace the product with the one i have ordered. Order id is od[protected]. Please resolve this problem before rakshabandhan.
Waiting for your response.

1st of all i am not a Reseller
All product purchase for personal use

Also i am flipkart plus member
Also flipkart pay latter Activated
So why ur block my account

I am not cancelled order is your system automatically cancelled order

Pls active my account on urgently basic asap

Thanks & Regards
Vedprakash Thathera

Hi
My name is K.L.K.Reddy with Order no : OD[protected] . This order was not delivered to me till 7 p.m and Ekart person was misleading flipkart with supplying fake information that attempted delivery but no response. Kindly initiate severe action against ekart and as well as Flipkart product delivery dept. There is no complaints cell of flipkart but when we dial your toll free number and when flipkart interactive system says Flipkart executive will call back iam getting the following message for the ladt three or four days.
"
Hi,
We've been trying to get in touch with you as requested but we haven't been able to do so yet.
We'll call you again by 08 Aug, 07:30 PM to help you with your concern.
Please be available for a speedy resolution.
"
Please respond immediately otherwise i will be complaining to Consumer forum court.

I am a plus member in flipkart. I am also use pay later facility for every month & pay the bill of it within proper time. Other months, i received only mail & sms from flipkart for reminder to pay of pay later bill. It's good. But this month, i get call from flipkart every day for pay later payment repeatedly. It is too disturbing. Although i am also got call for pay later due payment, when i have already pay. Please don't call me.

Dear sir,
I order to honor 7 s mobile worth rate 5499. I receive parcel but my microphone is not working and hanging problem i m trouble. Your service bad other companies. 21 jun. Refund but today 49 days delay your process. Now my last request to u refund or replacement mobile. I m only 10 augest. Wait and then i comment in police and dist. Consumer court.

Regard
Vinayak

I bought Samsung Note 8 mobile on 25th May 2019, on line from Flash Teck, the mobile supplier to Flipcart online trading Vendor. I also paid Rs. 2500 according to the offer. But til date I have not received the mobile.This offer was given by web site, offerworld33.pw/s... .In that offer page Flipcart Assured was written clearly.And I made payment from my s.b.A/c. in Bank of Baroda, through my paytm Acount. Herewith I am sending some screen shot for your scrutiny. I request you to resolve this as soon as possible.
Thanking you
Yours sincerely
Shanmuganathan S.M.

Hello
I am writting this email for refund of my money
On 17th july 2019 i was placing order for redmi k20 pro mobile device for payment of 30, 144 rs with debit card but when i entered otp transaction got failed so i ordered the device via cash on delivery 2nd time
Soon after i ordered the device i got a message that cash has been debited so my money got deducted and order was also not placed
I contacted flipkart they said we did not get the money so i registered the complaint after 17 days of investigation they said that the money has been recieved by merchant
Official bank statement is also attached
And message from bank that i got
This is very poor service by flipkart
No coustmer service is resolving the problem and not taking any action about that
This is huge amount of money for me and i will not let it go if you didnt respond and resolve my issue in 2 days i will file a police complaint against flipkart with official bank statement
So refund my money and resolve my issue
My email - [protected]@gmail.com
Bank name kotak mahindra
Order name - redmi k20 pro
Order amount 30, 144 rs
Account name amandeep singh

I have ordered Real me 3 pro from Flipkart on 2nd August. Seller- SuperComNet. Order ID OD[protected]. It was about to deliver on Sunday 4th AUgust but i got a message that it will be delayed and delivered on 7th August. Its 8th August now and I havent received my product. There has been no updates received on transit. It has been showing received at BHIWANDI hub from past 5 days. My money has been deducted from credit card. I needed my product within 2 days. There has been no help or update from Flipkart customer care personnel.
Please help.

We have ordered perfect homes 4 door wardroof cupboard from flipkart website and as expected the product has been delivered to home. Flipkart team has given the installation part to third party company name jeeves and texted us that jeeves agent (Vijay kumar) will contact us for the installation of 4 door cupboard. After 3-4 days agent contacted us and took the address but post that he never turned up. We have raised a compliant against him to jeeves then vijay called us for installation schedule again he took 3-4 days to come. When he came home and unpacked the things he found that doors handle are missing so he said he will come with door handles on the next day and complete the installation which never happened so, we raised a complaint to flipkart about the same and they replaced the product which took a weeks time. We have also informed flipkart team about the jeeves agent that he never turns up for the installation so they also logged a case. We have received replacement packed uninstalled cupboard on 4-8-2019 since then agent has not come to do the installation.
Order id: od[protected]
Flipkart compliant ticket: in[protected]
Please take serious action as flipkart and jeeves team are just creating tickets and not helping at all.

Thank you,
Shridhar
Mob: [protected]

Actually before three days we played games in game zone and unfortunately now we are unable to play games in gamezone on flipkart so we kindly request u to please resolve this querry as soon as possible as we are unable to play any games in game zone
An error message was came and from then the game zone was unable to play
Please resolve this problem as soon as possible

On 8th Aug @ 1310hrs i received head massagers, which i tried for first time it worked with some weird noise, second time i tried out it didn't started.

So hopefully i want a replacement & if replacement is not possible please refund asap.

"THIS IS DETAILED EXPLANATION ABOUT THE PRODUCT I RECEIVED I CANNOT WRITE MORE THAN THIS, AND IF THIS IS STILL NOT ACCEPTABLE PLEASE PROVIDE THE CONTACT DETAILS OF YOUR HIGHER AUTHORITY."