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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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V
vinayaksumbare
from Pune, Maharashtra
Jul 8, 2019
Resolved
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Address: Ram Aali, Plai, Raigad, Maharashtra, 410205

I purchased mi smart android led tv from flipkart. I was scheduled to be installed on 8th july by assigned technician from third party services named, jeeves. I called up technician multiple time for follow up which he didn't respond. I called him from another number, and asked him about status, he said he is at mumbai and can't do the installation today. I had taken a whole day leave for scheduled demo/installation. I had follow up multiple time with jeeves customer services which was not at all fruitful instead it was frustrating. Worst customer service experience from flipkart and jeeves.
Order id: od[protected]
Reg mobile number : [protected]
Aug 14, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2019
Flipkart Customer Care's response
Hi Vinayak,
Thanks for contacting us. We would like to let you know that as we see that installation and demo have been done. Hence, closing this complaint from our end.
Hello, my complaint against the flipkart delivery the promised date is expanding day by day, it want to deliver the product by 3rd of july but its breaching the date and its 5th of july the product is not yet in my hand

installation was not done on given date - Comment #3481036 - Image #0
My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. and password he saw me "Account is inactive contact the customer support to reactivate it"
Plz solve this prblm fastly
My flipkar account hacked and used my paylater account
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    S
    Swapnil2019
    from Mumbai, Maharashtra
    Jul 8, 2019
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    Date of incident 8th july.
    I ordered olay night forming cream, to which i received an olay day cream on 24th june 2019. Due to wrong product sent i raised a replacement request and in response to this, the pick up was raised for 1st july 2019. They cancelled the request saying seller cancelled it. I'm not sure if seller has access to my request and who is seller to cancel my request. I've raised request to flipkart. However on flipkart's executive request i again raised replacement request which is set on 8th july 2019. It was pick and replace request. Now again i received day cream. I called up flipkart and they said they're transferring my call but they cancelled the call. Now who is responsible for this much time wastage also flipkart and seller are using my money for free.
    Flipkart customer support has been notified about the posted complaint.
    Sir
    I am using my account for personal use and not for reselling product but Flipkart has blocked my account
    Please activate my flipkart account
    Since flipkart started mobile number link service all of my friend account also blocked by flipkart
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      D
      Dheeraj Gour
      from Mumbai, Maharashtra
      Jul 8, 2019
      Resolved
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      Resolved

      Address: Churu, Rajasthan, 331001

      It was working properly till yesterday, by today's morning I automatically got log our, don't know how and why...,
      After which I tried many times logging in but failed everytime...Plz help..I have to make payment by 10 June of flipcart pay later ...Plz do something as soon as possible...
      Thank you
      Name -Dheeraj gour
      Mobile -[protected]
      [protected]@gmail.com
      Aug 9, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Jul 08, 2019
      Updated by Dheeraj Gour
      Or tell how to reactivate account ??
      Verified Support
      Jul 09, 2019
      Flipkart Customer Care's response
      Hi Dheeraj,

      We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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        R
        Ravi9gh3
        from Gurgaon, Haryana
        Jul 8, 2019
        Resolved
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        Resolved

        Address: Online, Delhi,, 110095

        Dear sir,

        I have order online product-swarish wall climbing climber radio remote control rc car color: blue/order no-od[protected]
        30th june & deliver 3rth july, then i request for change the product, deliver by came on date-5th july for replace, he said that your product not match which you have order online, he said that aging complaint for online for replace the product, but online not shown the replace & return the product
        Product i have found is dead & model no. Change, today is 8th july no response from flipkart, he said wait for 11th july.
        Please resolve my problem
        +2 photos
        Aug 20, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 09, 2019
        Flipkart Customer Care's response
        Hi,
        We are glad to inform you about your return request for the product has been approved by the seller. We are happy to let you know that the courier service provider has confirmed the pickup from your address by10 Jul 19 and refund will be reflecting on your account within 2 business days. Hence, we are closing this case from our end.
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          A
          anirudh parashar
          from Delhi, Delhi
          Jul 8, 2019
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          Address: 122001

          Dear sir,
          I have purchased a mobile from flipkart before 9 month back with buy back guarantee (Od[protected] on dated[protected].

          Now when i placed a new phone order (Od[protected] on dated 29/5/2019 with buy back guarantee they have cancelled my order and blocked my account buy saying i am reselling the mobile.

          Reason : you are not purchasing mobile for personal use, that's why your order has been cancelled & you will not be able to login again.

          Dear flipkart team,

          A mobile i am returning to you after 9 month is for my personal use or for reselling?

          Do you know i have paid you for buy back guarantee?
          And one more question - what is the meaning of guarantee?
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 08, 2019
          Flipkart Customer Care's response
          Hi,
          We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history.This would also mean that you will no longer be able to login to your Flipkart account.
          Jul 12, 2019
          Updated by anirudh parashar
          How much product I have returned ?
          This is not the answer of my question, tell me what happened with my buyback guarantee?

          And you have suspended my account when I placed an order against buy back guarantee, not before that.

          You have sucks my 13300 rupees in the name of buyback guarantee.
          Kindly resolve the issue at earliest eighter I have to move towards consumer court.
          Dear customer congratulations Flipkart.com you win 1st..prize (MAHINDRA XUV500) from Flipkart online shopping which cost is Rs 12.80.000:00 The charge of you Registration Service valid Today know more details contact NO [protected]
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            S
            sai jyothi mathangi
            from Chennai, Tamil Nadu
            Jul 8, 2019
            Resolved
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            Resolved

            Address: 515001

            Hello
            Iam sai jyothi mathangi and yesterday i got a whatsapp forward message containg flipkart website page and some products cost 1rupee, 14 rs/-, etc like that.. I think its a fraud so i want to complaint to you regarding it.. The website url is http://flipkart.trackingcourier.in/..please do check it and make sure you are name shouldnt be used in bad way.
            Aug 9, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 08, 2019
            Flipkart Customer Care's response
            Hi,
            We would like to inform you that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal. Also, kindly note that in case of any monetary loss due to fraud by such websites, you may file a complaint with the cyber cell for support.
            Your kind understanding is appreciated.
            flipkart.trackingcourier.in is this site genuine with flipkart logo & filpkart graphics>! selling in very low price>!
            The trackingcouriers.net is real or fake website please reply me because I ordered 2 products from it it is fake means please give me a trick to cancel my order
            Tejas teja's reply, Jul 14, 2019
            Did you get any tricks to cancel
            The trackingcouriers.net is real or fake website please reply me and give me trick to cancel the orders
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              H
              Hanzala Ansari
              from Noida, Uttar Pradesh
              Jul 8, 2019
              Resolved
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              Resolved

              Actually i have ordered realme c2 from sale but when it was delivered then i open it i saw that the brand is of samsung and box of galaxy j2 and when i open it i saw there is no phone only marble is there i have unboxing video also and whose order i'd - od[protected] sir please help me to resolve this concern. Sir told me what can i do even i told this concern to flipkart customer service but they delayed everyday.
              Aug 9, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 08, 2019
              Flipkart Customer Care's response
              Hi,
              We are sorry to let you know that the seller will not be able to fulfill your return request as the reason selected by you while raising the return request was incorrect.
              Please create a new return request with the right reason so that the seller can assist you with this.
              Flipkart blocked my account after i got the plus membership, i can't login my account.i complained then flipkart told me they will fix it.
              But they Didn't.i called them 5-6 times.but no help as usual.so here to some help.i can't even change my password.

              different brand and item is missing - Comment #3480779 - Image #0
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                @
                @jyotisahu
                from Mumbai, Maharashtra
                Jul 8, 2019
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                My order id - od[protected]
                I ordered 2 titan watch and when i got my product it was in fake, defective and it's not original titan product and it have lots of scratches on strap and look's like used product, so i placed return request but i couldn't processed my return request as my account has been blocked by flipkart. Please reactivate my account so that i processed my return request. It's flipkart mistake to send me this type of fake and defective product and i am not ready to bear worth of rs 7000.
                I request you to resolve my issue and reactivate my account as soon as possible. So that i placed return request. I want my money back.
                I attached the photo of product which i got from flipkart.
                Thank you.
                Adv. Jyoti sahu
                M - [protected]
                +1 photos
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 08, 2019
                Flipkart Customer Care's response
                Hi,
                We'd like to let you know that your return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                Jul 08, 2019
                Updated by @jyotisahu
                you are giving me the same copy and paste response as in mail when I contacted you. I have received a defective product from your side and this is my right to return it. And if large no. Of returns was there, then you should inform me about account blocking or warned me. You just send me defective and fake product and blocked my account itshows your malicious intention to fraud/unfair trade practice from your side.
                Order ID - OD[protected]

                I have purchased Asus 6z on buy back scheme. At the time of delivery they have rejected my buy back piece for two tiny dots on the phone. This is quite rediculous.
                Pl help me in this regard.

                my account has been blocked by flipkart and i couldn't processed my return request. - Comment #3480662 - Image #0
                My Flipkart account automatically lock and my complaint not response and no customer support only my account blocked and I'm Flipkart plus membership my Flipkart account No [protected]

                my account has been blocked by flipkart and i couldn't processed my return request. - Comment #3480745 - Image #0
                Raju Yennawar's reply, Jul 7, 2019
                My Flipkart account only unblocking my request
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                  R
                  Ratnakaran PK
                  from Paravur, Kerala
                  Jul 8, 2019
                  Resolved
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                  Resolved

                  Address: NEITHALA HOUSE, MELKULANGARA ,ANDOOR P.O, Kollam, Kerala, 691532

                  I have ordered 3 units of burhani monarch 5 shelves bathroom cabinet. Vide order no od[protected] for a total cost of rs 5340. The money has already been paid. But i have not received the item completely. Initially i received one on 26 jun and one more on 11 jul after i complained. That makes only two have been delivered so far. I never asked for any replacement nor return of items which already delivered. I only asked for full supply whereas you are talking of "return" and "replacement" etc.
                  Now i request you to deliver the remaining one cabinet at the earliest. If you dont have the item with you please return my money.
                  Aug 8, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 08, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    D
                    deepak surendran
                    Jul 8, 2019
                    Resolved
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                    Resolved

                    Address: SREEKRISHNA NIVAS, KATTAKADA, Thiruvananthapuram, Kerala, 695572

                    Refer to the above,

                    Courier people asking us to make extra payment to deliver to our door steps.

                    I have received a call from flipkart saying that i missed a chance which courier people have given the wrong information to you. I am available in the delivery address at all the time.

                    Kindly resolve this matter.

                    Expecting that you may deliver the item to my doorstep on time.
                    Aug 10, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 08, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      P
                      PΓ€rshΓ₯Γ±t Çôôl
                      from Mumbai, Maharashtra
                      Jul 8, 2019
                      Resolved
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                      Resolved

                      I ordered adidas shoes from flipkart but i received a different brand of shoes then i initiated a return request on 24 from 24 to 30 june my 4 return request were cancelled by their wish master saying that they haven't received any email from the flipkart team. Then on 30 june i initiated 5th return request and they assured me to resolve the issue by 3 but 3 passes then they promised for 5 july that also passes i haven't received any email or call from them then they said wait till 8 july that also passed but haven't got my refund and not the product picked up and i also have the video recording of the product during unboxing but they are not resolving this my emai is [protected]@gmail.com
                      +1 videos
                      Aug 8, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 08, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
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                        M
                        Machath
                        from Bengaluru, Karnataka
                        Jul 8, 2019
                        Resolved
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                        Resolved

                        Address: Ramyam, Ramanchira Madom Lane, Veliyannur, Thrissur, Thrissur, Kerala, 680021

                        My order no od[protected] return was rejected for no valid reason.. The outside cover was not available.. Received the glass bowl totally broken into pieces and it was evident before opening the bubble wrap.. Pity.. Another order of glass od[protected] pasabahce glass ware rectangular container was recd with bubbles and it cracked the same day after filling with water.. Such low substandard stuff which is available from street vendors for a pittance.. Nasty refund policy. Never will i buy from u again and recommend for somebody..

                        I lost rs 900 in this bargain and will definitely follow this up till it’s logical end.

                        Madan gopal achath
                        Aug 11, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 08, 2019
                        Flipkart Customer Care's response
                        Hi,
                        We are sorry for the trouble caused. However, the seller has initiated a return request for a refund. We are happy to let you know that the courier service provider has confirmed the pickup from your address by 10 Jul 19. Once the product is picked up and reaches the warehouse then the seller will process for a refund. This refund will reflect within 9 business days as per standard banking procedures.
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                          N
                          naveenns33
                          from Delhi, Delhi
                          Jul 8, 2019
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                          I have received sms stating that "flipkart dear customer you have win by fist prize tata safari and marketing price 12, 80, 000 registration charges rs. 12, 800 helpline number:- [protected]".

                          Further to above sms, a guy called to my mobile number, introducing himself as supervisor from flipkart company, told that i got first prize based on my recently product ordered from flipkart and sought my details to deliver that prize (Including account details). When i inquired more, he told he would send his identity card as a proof. To my whatsapp, he sent his identity card and aadhar card photos.
                          But the same seems to be fake and flipkart kindly confirm whether this is from flipkart or a fraud.

                          Also, it is shocking to get a call from an unknown to my number who knows my name and the order placed in flipkart. I dunno how the order details including my name has reached an unknown guy. Now, i doubt the security of my details that are available in my flipkart account.

                          Flipkart may kindly confirm whether the above messages & calls are being from flipkart (Official)??
                          Flipkart customer support has been notified about the posted complaint.
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                            S
                            sudharshan john
                            from Bengaluru, Karnataka
                            Jul 8, 2019
                            Resolved
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                            Resolved

                            Hi my name is sudharshan i have purchased through flipkart on 16th june they committed vill do installation on 24th june i keeping following them but they refusing to do installation. Really very worst service provided to me i really saying to all public don purchase and try to avoid purchasing in flipkart these people are now days providing very poor service and simply for name sake they creating complaints at all so they not really supporting to customer
                            My order id below invoice for item (S) from your order od[protected]
                            This is my last and worst purchase made in online i never do this wrong again in my life very bad customer service...
                            Aug 13, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 08, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
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                              @jyotisahu
                              from Mumbai, Maharashtra
                              Jul 8, 2019
                              Resolved
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                              Resolved

                              I got fake, defective and duplicate titan wrist watch from flipkart. When i placed return request i couldn't processed as my account has been blocked by flipkart. It's worth of 7000 and i don't want to bear loss as it's mistake from flipkart. Please consider my request and reactivate my account so that i placed return request. I want my money back.
                              I attached photo of watch which i got from flipkart.
                              Please reactivate my account as soon as possible.
                              +1 photos
                              Aug 14, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 08, 2019
                              Flipkart Customer Care's response
                              Hi,
                              Thanks for getting in touch.
                              We regret to inform you that we are unable to find your account details. Request you to share the order details or get in touch with our customer support number[protected].
                              You can also check your order status here: http://fkrt.it/bqWLi~NN
                              Hope to hear from you soon.
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                                R
                                Ram Sairani
                                from Pune, Maharashtra
                                Jul 8, 2019
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                                Dear sir congratulation your product order at FLIPKART shopping TV show the result are out in FLIPKART COMPANY. YOUR name to open the lucky draw SCORPIO (S3) cost - 12, 80, 000.00 at the charge of your REGISTRATION FEE - 6500 details contact for you [protected].

                                I got this message from "BZ-FLIXMS".
                                If it's authorized please help me with that.
                                If not report this.

                                I've got 2 mobile numbers.
                                1- (Jairam kumar) [protected]
                                2- (nitin kumar singh) [protected]
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
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                                  I
                                  Indrajitsinh Parmar
                                  from Surat, Gujarat
                                  Jul 8, 2019
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                                  Address: B/45, Pursottam Park society,koyali, Vadodara, Gujarat, 391330
                                  Website: Flipkart

                                  Order for a Mi 10000 mAh Power Bank (PLM09ZM, 2i) date 12/06/2019 and i revived product date 24/06/2019
                                  First of all i order power bank color black but i revived another color power bank and i use some few day and i notice when i put power bank for a charge power bank tack a more the 5-6 hours for a charge and then when i charger my mobile it can only one time charge and then after my power bank was discharge that's why i am not satisfied with your product so i want to change my product and i want a black color and still i face a charger issue few day power bank tack a 5-6 hours but when i charge my mobile charger it one time charge and power bank discharge. so i want a still return and replenishment my power bank.
                                  +2 photos
                                  Flipkart customer support has been notified about the posted complaint.
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                                    S
                                    Siva9502
                                    from Bengaluru, Karnataka
                                    Jul 8, 2019
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, 560095

                                    I have ordered Asus Zenfone max M1 black colored mobile through flipkart portal. I got the product on the very next day evening.The phone I have received which is in blue in color. I have checked the other aspects in phone I observed that the speaker sound and clearances are not as expected.

                                    I have raised the return request immediately after the next day.They have contacted me and scheduled for return.Next day one person came told that we are authorized personal for service and I told that I have not satisfied with the quality and I received a different product, I want to return it. The person told that the phone is in good working condition. we cannot able to pickup and couldn't refund it. They have rejected the return request without intimating anything to me . again I have raised 3 more times with the same and they did the same rejection again and again. I made chat with the flipkart person I asked the question that why u have rejected my return request with out telling anything. I got no answer from them. Still i cant able to return the product.

                                    Why U people are doing and responding the people like this? This is the way u r doing the fair business? Worst Service. i recommend other dont go with the flipkart for purchase online.
                                    +1 photos
                                    Aug 10, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 08, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    Thanks for getting in touch.
                                    We regret to inform you that we are unable to find your account details. Request you to share the order details or get in touch with our customer support number[protected].
                                    You can also check your order status here: http://fkrt.it/bqWLi~NN
                                    Hope to hear from you soon.
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                                      N
                                      NityanandMishra
                                      from Mumbai, Maharashtra
                                      Jul 8, 2019
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400063

                                      Purchased a realme c2 mobil but received with issues like late charging, display issues. On very next day tried to return but in flipkart app option was only replacement. Flipkart advised only replacement? Is possible. All the drama like tech visit scheduled, pick up scheduled is happening from 28th june to 7th july but no action yet. Like chitfund
                                      Aug 10, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 08, 2019
                                      Flipkart Customer Care's response
                                      Hi Nityanand,
                                      We are sorry for the trouble caused.
                                      We would like to let you know that as per the seller return policy only replacement can be provided. Based on the update from the technician the seller shall take the next course of action.
                                      Your kind understanding is appreciated in this.
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                                        M
                                        Madhuri Wadkar
                                        from Delhi, Delhi
                                        Jul 8, 2019
                                        Resolved
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                                        Resolved

                                        I try to sign in flipkart account and forgot password but they showing unable to process request try later i am trying from past 1month they not responding to me i try to shopping with flipkart but the sign in not completed because i lost my password flipkart only showing unable to process request please try later and account not find i tap to forgot password open home page of app automatically... 😐😐😲😲😲😲😲😲😲 please solve my problem
                                        Aug 15, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 08, 2019
                                        Flipkart Customer Care's response
                                        Hi,
                                        Thanks for getting in touch.
                                        We regret to inform you that we are unable to find your account details. Request you to share the order details or get in touch with our customer support number[protected].
                                        You can also check your order status here: http://fkrt.it/bqWLi~NN
                                        Hope to hear from you soon.
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